Top BPO Companies in the World
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
See all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
$1,000+< $25 / hr50 - 249Portland, ORServices provided
See all 18 projectsTECHSPEED INC is a data management and business process outsourcing company specializing in data cleaning, entry, and analysis. The reviews reveal a consistent theme of high satisfaction, with 100% praising their project management, adaptability, and responsiveness, while no areas for improvement were noted. They are commended for their ability to efficiently handle large-scale data tasks and maintain excellent communication, offering great value for cost.
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UndisclosedUndisclosed10 - 49
Services provided
See all 2 projectsOutsourcePro is a comprehensive e-commerce management company specializing in PPC advertising, product listing enhancement, content creation, and graphic design on platforms like Amazon and Walmart. Reviews indicate an overwhelmingly positive experience, with about 95% of users praising their communication, project management, and ability to deliver tailored solutions. Clients have consistently reported improved visibility and sales, attributing these successes to OutsourcePro's professional and responsive approach.
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$5,000+< $25 / hr10 - 49Mumbai, India
Services provided
See all 2 projectsProvirtualassistants is a virtual assistant company that offers services such as customer relationship management, email communication, online research, and daily administrative support. The feedback from their reviews is overwhelmingly positive, with clients praising their effectiveness, organization, and cost-efficiency. Notably, 100% of reviewers appreciated their reasonable rates and task management capabilities.
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Featured
What are Featured Providers?
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
$1,000+Undisclosed250 - 999Brooklyn, NYServices provided
See all 68 projectsTop Customer Service is a company specializing in customer support and content writing services. Across various businesses, from digital marketing to auto detailing and construction, they received overwhelmingly positive feedback, with over 90% of clients praising their professionalism, effective communication, and ability to enhance customer interaction. Notably, 80% of reviewers highlighted their responsiveness and brand representation, underlining their commitment to client satisfaction and operational improvement.
$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
See all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
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$1,000+< $25 / hr250 - 999
Services provided
See all 3 projectsGetCallers provides services including social media management, appointment setting, cold calling, inbound customer service, and virtual assistant tasks. The overall feedback indicates a high level of satisfaction with their services, particularly noting their hard work and quality results, such as increased followers, traffic, and clients. Reviewers appreciated their effective communication and professionalism, with no significant areas for improvement mentioned.
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$1,000+< $25 / hr50 - 249Austin, TX
Services provided
See all 6 projectsDetach Solutions is a digital marketing agency specializing in SEO, content strategy, and social media management. The company receives highly positive feedback, with clients praising their strategic depth and data-driven approach. Approximately 95% of reviews highlight their excellent project management and client-focused commitment, though some suggest quicker implementation of experimental campaigns could enhance agility.
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UndisclosedUndisclosed50 - 249New Delhi, India
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See all 3 projectsIndia Data Entry Services is a professional cataloging company specializing in managing product data for e-commerce platforms. The firm is lauded for its commitment to quality and efficiency, consistently delivering projects within 2–3 days, significantly faster than the typical 5–6 days. Reviewers unanimously express satisfaction, with 100% noting their excellent service, timely delivery, and attention to detail.
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$1,000+$200 - $300 / hr2 - 9Chicago, IL
Services provided
See all 6 projectsUniversity CoWork is a coworking space and business consultancy that provides office amenities, networking opportunities, and strategic business support. Reviews highlight their supportive community atmosphere and effective management, with 100% positive feedback emphasizing their role in helping small businesses grow and succeed. Approximately 75% of reviews specifically mention the exceptional value and personalized mentorship offered by University CoWork.
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$1,000+$150 - $199 / hr2 - 9Marysville, WA
Services provided
See all 2 projectsRatynski Digital is a digital marketing agency specializing in web development and search engine optimization (SEO) services. The overall feedback from clients is overwhelmingly positive, with 100% of reviewers praising their effective project management and the significant impact on business visibility and growth. Clients consistently commend their personalized approach and dedication to client success.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Singapore, SingaporeServices provided
See all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
UndisclosedUndisclosed250 - 999Torreón, MexicoServices provided
See all 23 projectsRemote Team Solutions is a staffing and recruitment agency focused on providing high-quality remote team members across various sectors. With consistently positive feedback, 100% of reviewers highlight the company's professionalism, culture fit, and value for cost. Clients praise their responsiveness, trustworthiness, and ability to exceed expectations, with many emphasizing successful outcomes and long-term partnerships.
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UndisclosedUndisclosed1,000 - 9,999Farmers Branch, TX
Services provided
Answering service Telvista was launched in 1997. The company specializes in Call Center Services and Sales Outsourcing, and is large.
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Undisclosed< $25 / hr250 - 999
Services provided
Max Data Bank is a Customer Service Outsourcing company. They were established in 2014 and specialize in Customer Service Outsourcing and Call Center Services.
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$1,000+$50 - $99 / hr50 - 249Freehold, NJ
Services provided
See all 1 projectsExelegent is a multifaceted IT and medical billing company known for its expertise in automating routine tasks and ensuring patient information security. Notably, 100% of reviewers highlight their effective workflow and significant cost savings, with one client reporting a 15% expense reduction and a 10% revenue increase. The firm is highly recommended for its outstanding services and industry compliance.
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$75,000+$25 - $49 / hr10 - 49Calgary, Canada
Services provided
See all 2 projectsOlyras Inc is a digital strategy consultancy specializing in branding, inbound marketing, website development, SEO, and AI integration. They received overwhelmingly positive feedback, with clients noting an 82% increase in organic traffic and a 40% reduction in website bounce rates. Reviewers consistently praised their project management and responsiveness, with no areas for improvement mentioned.
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$10,000+Undisclosed10,000+Córdoba, Argentina
Services provided
Apex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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$1,000+< $25 / hr50 - 249
Services provided
See all 11 projectsIBN Technologies LLC is a bookkeeping and administrative services company renowned for its efficient and timely delivery of financial management solutions, including QuickBooks entries and accounts payable processing. Approximately 100% of reviews highlight their responsiveness, professionalism, and alignment with customer values, with many clients appreciating their effective communication and cost-effective services.
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$1,000+$25 - $49 / hr2 - 9
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See all 4 projectsVictoria AI is a consultancy specializing in AI solutions, particularly for enhancing business development through targeted lead generation and multi-channel sales campaigns. The company is praised for its effective project management and personalized onboarding, with a client reporting a 100% satisfaction rate and noting a significant increase in qualified leads and sales conversions.
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$250,000+< $25 / hr1,000 - 9,999Lahore, Pakistan
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Abacus Outsourcing is a call center company. Based in Lahore, Pakistan and London, England, their team provides Call Center Services and Business Consulting.
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$10,000+$200 - $300 / hr2 - 9Toronto, Canada
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See all 1 projectsPeak Demand is a technology company specializing in AI implementations, particularly in healthcare settings. Reviews highlight a 100% positive feedback rate, emphasizing their strong alignment with client values and budget considerations. Notably, 100% of reviewers commend their responsive and technically proficient service, making them a recommended partner for voice AI solutions in complex environments.
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$1,000+< $25 / hr2 - 9
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See all 1 projectsNevora Smart Solutions is a data integration and analytics company specializing in consolidating and automating data reporting processes. Their services have significantly enhanced reporting accuracy and operational efficiency for clients, with 100% positive feedback emphasizing professionalism, timely delivery, and impactful results, including saving 213 hours monthly on reporting tasks.
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$5,000+Undisclosed10 - 49
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See all 2 projectsYou Lead is a lead generation company specializing in identifying and engaging high-growth e-commerce companies. They are praised for their professionalism and commitment to results, delivering a 12% conversion rate from 64 high-intent leads. Reviewers highlight their timely delivery and excellent support, with 100% positive feedback on their services.
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$1,000+< $25 / hr1,000 - 9,999El Paso, TX
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Datamark, a Finance & Accounting Outsourcing (FAO) company, was established in 1989. The agency provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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$100,000+Undisclosed1,000 - 9,999Tulsa, OK
Services provided
Avantive Solutions is an answering service company. The Tulsa, Oklahoma-based company was established in 1998. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Dallas, TX
Services provided
See all 1 projectsSupportNinja provides ongoing communication, real-time responses, and educational training to support managerial tasks and improve guest satisfaction. Clients highlight increased positive feedback, improved training models, and enhanced quality of service. The time saved and the value for cost are frequently commended in their reviews.
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UndisclosedUndisclosed10 - 49St. Petersburg, FL
Services provided
See all 3 projectsOnScript is an AI-driven call tracking and scoring company specializing in enhancing compliance and performance in call centers. Reviews indicate a 100% positive feedback rate, highlighting their ability to improve compliance, lead qualification, and agent performance. Clients appreciate their responsiveness, transparency, and collaborative approach, with 75% of reviewers mentioning these attributes as impressive.
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$5,000+< $25 / hr10 - 49Mountain Home, AR
Services provided
See all 1 projectsBrandigade is a lead generation and outbound sales company specializing in enhancing B2B sales pipelines through multi-channel campaigns. The company consistently receives positive feedback, with over 90% of reviews highlighting their responsiveness, strategic prospecting skills, and ability to secure high-level meetings. While clients commend their professionalism and impact on revenue generation, some suggest improvements in real-time reporting capabilities.
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UndisclosedUndisclosed10 - 49Sofia, Bulgaria
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See all 2 projectsScaleRush is a lead generation and sales outsourcing company renowned for delivering tailored outreach strategies and enhancing sales pipelines. With a notable record of exceeding expectations, they have improved clients' lead generation by over 50% and closed leads at rates significantly higher than usual. Clients commend their custom approach, proactive communication, and industry expertise, with all reviews highlighting satisfaction and no areas for improvement mentioned.
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$250,000+$25 - $49 / hr1,000 - 9,999West Perth, Australia
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TSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
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$5,000+< $25 / hr250 - 999Durrës, Albania
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Climbia BPO provides customer support services with a focus on handling English-speaking clients for digital marketing agencies. The overall feedback highlights their proficiency in understanding complex ad systems and delivering competent service, especially in English. Their rigorous hiring process ensures experienced staff, which was noted as impressive by clients, although a desire for a broader range of services was mentioned.
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UndisclosedUndisclosed1,000 - 9,999
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Stericycle Communications, a phone answering service, is in Lake Forest, Illinois. They provide Call Center Services and Customer Service Outsourcing and were established in 1989.
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$1,000+Undisclosed10,000+Thane, India
Services provided
EOSGlobe, a call center company, was established in 2003. Based in Thane, India and Lewes, Delaware, the team focuses on Call Center Services and Business Consulting.
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$1,000+< $25 / hr10 - 49
Services provided
See all 2 projectsAvirtual specializes in providing virtual assistance and back office services, such as administrative support and social media management. Reviews present a mixed picture: while one client expressed severe dissatisfaction with their website development and security practices, another praised their administrative services for saving over $1,000 monthly and improving internal processes. Avirtual's commitment to quality and dedication was noted by one reviewer, while another highlighted significant issues with accountability and professionalism.
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$5,000+Undisclosed2 - 9Brighton and Hove, England
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See all 2 projectsAdvanced Client is a marketing agency specializing in outbound email campaigns and lead generation. Clients consistently praise their innovative approaches and responsiveness, with both reviews noting significant revenue increases of $15,000 and $16,000 per month, respectively. The company boasts a 95% show-up rate for booked calls, and feedback reflects 100% satisfaction with no areas for improvement mentioned.
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$1,000+$100 - $149 / hr10 - 49Lakeland, FL
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See all 1 projectsAlltek Services is an IT solutions provider specializing in upgrading and maintaining IT infrastructure, including cybersecurity, servers, and office equipment. The reviews highlight their prompt responsiveness and effective collaboration, with 100% of feedback indicating minimal downtime and satisfaction with their services. Alltek Services is commended for their knowledgeable and personable team, led by owner Taher.
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UndisclosedUndisclosed10 - 49Allen, TX
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See all 1 projectsRannsolve Inc is a digital marketing and SEO agency that also specializes in website development and management. Reviewers highlight their responsive communication and timely delivery, with 100% of feedback being positive, noting the value for cost and 24/7 communication. The company effectively improved social media engagement and website indexing for clients.
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$10,000+$25 - $49 / hr250 - 999Warszawa, Poland
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See all 1 projectsCyclad International is a service provider focusing on delivering project lifecycle solutions, particularly for the airline industry. Their reviews highlight an impressive access to skilled resources, adaptability, and timely project delivery. With 100% positive feedback, clients emphasize the quality of deliverables and satisfaction from both their company and their airline customers.
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$1,000+Undisclosed2 - 9
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See all 1 projectsDah Reply is a company specializing in chatbot development and AI integration, offering services that enhance user experience and efficiency through personalized assistance. They are praised for their innovative approach and effective project management, with 100% of reviewers highlighting their seamless blend of technology and tailored solutions. However, suggestions for improvement include deeper customization and advanced AI capabilities.
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$5,000+$150 - $199 / hr10 - 49New Brighton, MN
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See all 3 projectsAspireSix is a marketing agency specializing in lead generation, branding, and digital marketing strategies, including SEO and PPC. With a focus on delivering value and aligning with client culture, AspireSix has consistently impressed clients by meeting timelines and exceeding expectations. Positive feedback comprises 100% of reviews, highlighting their breadth of services and client-centric approach.
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UndisclosedUndisclosed10,000+Umhlanga, South Africa
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Launched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$25,000+$25 - $49 / hr250 - 999Taipei, Taiwan
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See all 2 projectsTPIsoftware, also known as ThinkPower, is a software design and development company providing business-tailored software solutions and consultancy services. Reviews highlight their expertise in mobile app solutions and project management, with 90% of feedback emphasizing their stability, effective communication, and technical proficiency. Clients appreciate their commitment to understanding project needs and delivering quality outcomes.
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Undisclosed< $25 / hr10 - 49Surat, India
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See all 4 projectsVA Mantra is a virtual assistance company specializing in CRM management, social media strategy, and data organization for real estate businesses. Feedback indicates 100% satisfaction with their timely delivery, responsiveness, and unique availability during US working hours, with clients appreciating their efficiency and proactive approach to improving lead conversion and engagement. Several clients plan to continue working with VA Mantra.
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$1,000+< $25 / hr2 - 9Trondheim, Norway
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See all 2 projectsScaling Sales is a lead generation company specializing in outbound services, including strategy development, campaign execution, and continuous optimization to enhance sales pipelines. Reviewers commend their strong project management, rapid execution, and personalized outreach, with an average of 48–50% email open rates and multiple booked meetings per month. Despite some minor suggestions for additional reporting and CRM integration, 100% of feedback highlights their professionalism and effectiveness.
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$5,000+$50 - $99 / hr10 - 49Paris, France
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See all 5 projectsBringToMarket - US & Canada Expansion Services is a business expansion and lead generation company that excels in digital transformation, brand establishment, and market penetration. Overall, the reviews are overwhelmingly positive, highlighting impressive results such as a 70% campaign open rate and significant reductions in manual tasks. Clients praised the company’s responsiveness, adaptability, and consultative approach, with over 90% expressing satisfaction and indicating no areas for improvement.
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$5,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
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See all 8 projectsMadrono AI specializes in digital transformation services, particularly in converting paper records into searchable digital systems and offering recommendations for workflow efficiency and business intelligence. Reviews are overwhelmingly positive, with 100% highlighting their capability to deliver on time and provide valuable business insights beyond the core project requirements. Clients appreciate their strategic approach and alignment with client values.
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$5,000+$25 - $49 / hr10 - 49
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See all 3 projectsExpand in Asia is a lead generation and sales development company, specializing in connecting businesses with high-quality prospects through targeted outreach and market strategies. With 100% positive feedback from clients, they are praised for their deep understanding of client needs, persistence in follow-ups, and impressive multicultural capabilities. Their ability to elevate sales pipelines by delivering quality leads and fostering relationships is highly valued across diverse industries.
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$1,000+< $25 / hr10 - 49Deerfield, IL
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See all 5 projectsMedKloud Billing is a company specializing in financial and operational support services, including accounting, bookkeeping, and campaign management. Reviews highlight their exceptional communication, adaptability, and reliability, with 100% of feedback being positive. Clients praise their ability to exceed expectations and align with company values, demonstrating a consistent and proactive approach to account management.
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$1,000+< $25 / hr10 - 49Virginia Beach, VA
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See all 2 projectsProfinity is a company specializing in virtual assistant and customer support services, providing innovative and flexible solutions tailored to client needs. Based on the reviews, Profinity boasts a 100% satisfaction rate among clients, who commend their proactive problem-solving, improved customer satisfaction, and operational efficiency. Clients highlight Profinity's timely delivery, exceptional responsiveness, and commitment to quality assurance, making them a valuable partner.
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$1,000+< $25 / hr10 - 49Chennai, India
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See all 1 projectsSyntax Global is a digital marketing company specializing in PPC and email marketing strategies. They are praised for their professionalism and responsiveness, achieving a 3x increase in website visitors and similar revenue growth. Their services require minimal client input, and 100% of the feedback highlights their effective project management and flexibility.
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$50,000+$25 - $49 / hr10,000+Noida, India
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Founded in 2014, Riemen Solution Private Limited is a large Noida, India-based Customer Service Outsourcing company. Their team focuses on Customer Service Outsourcing and Call Center Services.
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$5,000+Undisclosed10 - 49Brandon, FL
Services provided
LeadSquad is a marketing automation and CRM integration company specializing in enhancing user experiences through software development services. They consistently received positive feedback, with 100% of reviewers highlighting their effective project management, timely deliverables, and responsiveness to user needs. LeadSquad's commitment to community support and data-driven personalization was especially impressive to clients.
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$1,000+$25 - $49 / hr2 - 9
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See all 5 projectsThe Social Byte is a digital marketing agency specializing in social media management, website development, and digital branding. They have consistently received positive feedback, with 100% of reviewers praising their timely delivery, adaptability, and trend awareness. Their work has led to significant improvements in client engagement and visibility, underscored by an impressive increase in foot traffic and online presence for their clients.
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$1,000+$100 - $149 / hr10 - 49
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See all 3 projectsSales.co is a lead generation and email marketing agency known for providing comprehensive outbound solutions. Reviews reveal a mixed reception, with 67% of clients praising their ability to generate quality leads and deliver cost-effective services, while 33% cited misrepresentation and communication issues. Clients generally appreciate their strategic value and responsiveness but suggest improvements in reporting and campaign analytics.
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Compare Top 15 Business Processing Outsourcing (BPO) Companies & Services
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
35.8/40.020/20 Reviews9.6/10 Clients & Experience6.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
35.4/40.019.2/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
33.9/40.019.8/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
33.7/40.018/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
35.2/40.019.4/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
32.7/40.017.8/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
32.3/40.018.2/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.1/40.017.2/20 Reviews9.2/10 Clients & Experience5.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
32/40.016.8/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
32/40.016.4/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
31.8/40.015.8/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
31.7/40.016.6/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.5/40.017.4/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
31.3/40.016.2/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
31.3/40.015.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
31.2/40.016.6/20 Reviews9.4/10 Clients & Experience5.2/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
31.2/40.018.6/20 Reviews7.1/10 Clients & Experience5.5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
31.1/40.016.2/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
31.1/40.016.4/20 Reviews9.8/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$25,000+Undisclosed1,000 - 9,999Sofia, Bulgaria
Ability to deliver
31/40.016.2/20 Reviews9.7/10 Clients & Experience5.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
31/40.016.2/20 Reviews9.5/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.9/40.017/20 Reviews10/10 Clients & Experience3.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
32.8/40.017.8/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
30.8/40.016/20 Reviews9.6/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
30.7/40.017.2/20 Reviews10/10 Clients & Experience3.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999
Ability to deliver
30.5/40.016.8/20 Reviews8.3/10 Clients & Experience5.3/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
30.3/40.017/20 Reviews8.2/10 Clients & Experience5.1/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.1/40.016.2/20 Reviews9.6/10 Clients & Experience4.3/10 Market PresenceService focus
61% Back Office Outsourcing39% Other
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Business Process Outsourcing Company FAQs
Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.
Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:
A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).
BPO agencies typically cover three broad categories:
- Back-office support: data processing, accounting, HR administration, procurement
- Front-office support: call center operations, technical support, live chat, appointment setting
- Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing
Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.
Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.
- Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
- Check domain expertise: Look for providers with proven results in your industry or process area.
- Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
- Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
- Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.
- Opaque pricing or hidden fees
- Overpromising guaranteed results without data
- High employee turnover or insufficient training programs
- Poor communication or delayed responses during the sales process
- Lack of documented security protocols or compliance certifications
If any of these issues surface early, reconsider the partnership.
- How do you measure and report on performance metrics?
- What is your average agent tenure and training process?
- Which industries or processes make up most of your portfolio?
- Can you share recent case studies or client references?
- How do you handle data security, compliance, and disaster recovery?
- What is the escalation process for quality issues or SLA breaches?
Clear, detailed answers indicate a mature, reliable partner.
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Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
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Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
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Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.
They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.