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Compare Top Business Processing Outsourcing (BPO) Companies & Services
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Hard working
Clients consistently express a high level of satisfaction with Connext's hardworking ethos. Feedback highlights their commitment to excellence, with one client noting that the staff is 'engaged and committed to providing excellent service.' Another client emphasized the team's effort in quickly matching candidates to their needs, stating, 'Connext finds highly talented candidates, quickly and works very hard.' Overall, the sentiment reflects a strong appreciation for their diligence and dedication in supporting client success.-
Staff Augmentation for Title & Escrow Company
5.0 Jan 23, 2023Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, ORServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a data management and business process outsourcing company specializing in data cleaning, entry, and analysis. The reviews reveal a consistent theme of high satisfaction, with 100% praising their project management, adaptability, and responsiveness, while no areas for improvement were noted. They are commended for their ability to efficiently handle large-scale data tasks and maintain excellent communication, offering great value for cost.
Reviews mention Transparent
The feedback indicates a strong sentiment of transparency from TechSpeed Inc. Clients appreciated their immediate communication regarding both positive and negative aspects of the project. One client specifically noted, "Their extremely transparent whether it be good or bad, they were able to communicate immediately," highlighting their effective handling of changes during the process. Overall, the sentiment reflects confidence in the company's open communication and commitment to client needs.-
Market Research & Outreach for Equipment Retailer
5.0 Nov 30, 2022The company was extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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$1,000+Undisclosed50 - 249
Services provided
20% Back Office Outsourcing20% Branding20% Mobile App Development +2 services20% Social Media Marketing20% Web DesignAlikhan Global Outsourcing, a branding firm, is in Karachi, Pakistan. They focus on Branding and Social Media Marketing.
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$1,000+< $25 / hr50 - 249Dallas, TX
Services provided
20% Accounting20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +2 services20% Financial Advising & Planning20% Fractional CFO ServicesAccurate Business Consulting is a midsize Back Office Outsourcing company. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) and were established in 2015.
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Featured
What are Featured Providers?
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$1,000+Undisclosed250 - 999Brooklyn, NYServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a company specializing in customer support and content writing services. Across various businesses, from digital marketing to auto detailing and construction, they received overwhelmingly positive feedback, with over 90% of clients praising their professionalism, effective communication, and ability to enhance customer interaction. Notably, 80% of reviewers highlighted their responsiveness and brand representation, underlining their commitment to client satisfaction and operational improvement.
Reviews mention Timely
The sentiment regarding timeliness in client feedback for Top Customer Service is overwhelmingly positive. Clients consistently noted improved response times and efficient handling of inquiries. For instance, the Marketing Director of XD Roofing highlighted 'faster response times' and noted that their team 'adapted well to our service requirements.' Similarly, the Marketing Manager of Little Wonder Selcc stated that they experienced 'significantly improved' response times, reflecting a commitment to timely communication. Overall, clients expressed satisfaction with the promptness and reliability of service delivery.-
Call Center & Customer Support for Chimney Cleaning Company
5.0 Jun 20, 2025Our techs are very happy with them because they keep the customer updated about techs and confirm them for jobs a day ahead which helped us gain more jobs and they also good with closing estimates. Yes, they are always on time. They understand the value of time and help our techs all the time.
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Tech Support & Customer Service for an AI-Based Hiring Co
5.0 Jun 27, 2025Top Customer Service meets deadlines. We use an in-house management system, and we communicate via Slack.
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Customer Support Services for Credit Union
5.0 Jul 25, 2025Because their staff was always accessible and the project manager made sure everything proceeded according to plan, the project went smoothly. They addressed any issues we had during the project and made changes as needed.
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Customer Service for Nonprofit Organization
5.0 Dec 3, 2025Project management was smooth. They delivered reports on time, followed our internal guidelines, and met the agreed SLAs without issue.
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Customer Support Portal Dev & Design for Appliance Repair Co
5.0 Dec 6, 2025Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent.
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Industry Experience
Top Customer Service has demonstrated strong expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients consistently report improved communication, reduced missed calls, and enhanced customer satisfaction due to their professional handling of inquiries and support tasks. Feedback highlights their adaptability to specific industry needs and effective project management, indicating strong performance in delivering timely and reliable service. Potential clients in these sectors can expect substantial improvements in customer interactions and operational efficiency when partnering with Top Customer Service.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
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$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Professional
Clients consistently commend MarKam Solutions for their professionalism and structured project management. Feedback highlights their timely deliverables and proactive communication, with one client noting, "Their professionalism and reliability made the entire process efficient and stress-free." Another remarked on their "great corporate culture" and adaptability to client needs. Overall, sentiment is overwhelmingly positive, with many clients expressing strong recommendations and satisfaction with the services provided.-
Call Center Services for Furniture Manufacturer
5.0 Nov 1, 2024All project deliverables were met in professional and timely manner. Their in-depth knowledge of the latest technology and customer service frameworks impressed us.
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Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024Every deliverable was met on a timely and professional manner. Attention to detail and excellent communication skills between our company and MarKam were impressive.
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Sales Outsourcing & Lead Gen for Advertising Account Co
5.0 Feb 13, 2025MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249
Services provided
20% Custom Software Development20% Document Digitization & Management20% IT Staff Augmentation +2 services20% Mobile App Development20% Web DevelopmentNetCreativeMind Solutions P Ltd is an IT staff augmentation company founded in 2002. The team focuses on IT staff augmentation and Custom Software Development and is based in New Delhi, India.
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$10,000+< $25 / hr50 - 249
Services provided
40% Web Development30% Graphic Design20% Back Office Outsourcing +1 service10% Search Engine OptimizationSparking Asia is a web development company. Their team is based in Rawalpindi, Pakistan. The firm provides Web Development and Graphic Design.
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$10,000+Undisclosed50 - 249
Services provided
20% Application Testing20% Business Consulting20% Corporate Training & Coaching +2 services20% Document Digitization & Management20% Public RelationsEstablished in 2023, EB1A Experts is a midsize San Francisco, California-based PR company. Their services include Public Relations and Application Testing.
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$1,000+$25 - $49 / hr50 - 249
Services provided
20% Business Consulting20% Compliance Consulting20% Content Writing Services +2 services20% Document Digitization & Management20% Intellectual Property LawTrademark Wisely is a Business Consulting company. They specialize in Business Consulting and Intellectual Property Law and are based in New York, New York.
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$1,000+$25 - $49 / hr50 - 249
Services provided
20% Document Digitization & Management20% Pay Per Click20% Social Media Marketing +2 services20% Transcription20% TranslationArohana Tech, a social media marketing agency, focus on Social Media Marketing and Pay Per Click. They were launched in 2023.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Singapore, SingaporeServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Communicative
Clients consistently commend TDCX for their exceptional communication skills and responsiveness. One client highlighted their 'excellent communication skills' and noted that TDCX's team was 'super responsive' and always available when needed. Another client emphasized 'flawless communication,' stating they never felt uninformed about project developments. Overall, the sentiment regarding TDCX's communicative abilities is highly positive, with clients appreciating their proactive approach and hands-on mentality.-
BPO Services for Tech Company
5.0 May 25, 2022We have weekly Zoom calls and we also communicate in Slack daily, when necessary. Pre-pandemic, we would also meet in person at least once every quarter. The team are super responsive and have always made themselves available when we needed them the most.
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Call Center Services for Luxury E-Commerce Company
5.0 Apr 8, 2022Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening. We usually have weekly Zoom meetings with the operations manager, and then communication happens ad hoc whenever needed.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, MexicoServices provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 23 projectsRemote Team Solutions is a staffing and recruitment agency focused on providing high-quality remote team members across various sectors. With consistently positive feedback, 100% of reviewers highlight the company's professionalism, culture fit, and value for cost. Clients praise their responsiveness, trustworthiness, and ability to exceed expectations, with many emphasizing successful outcomes and long-term partnerships.
Reviews mention Helpful
The feedback indicates a highly positive sentiment regarding the helpfulness of Remote Team Solutions. Clients noted that the team, particularly Pedro, was 'really helpful' and 'very responsive,' highlighting their commitment to going 'above and beyond' to ensure client satisfaction. The CEO of a media company praised the staff's dedication, stating they are a 'great company' and expressing a strong recommendation. Overall, the sentiment reflects exceptional support and service delivery.-
Staff Augmentation for Media Company
5.0 Nov 8, 2023Great Company great staff and Really helpful from Pedro to the rest of the team. They go above and beyond i highly recommend them. Very responsive and really helpful.
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BPO Services for Handicraft Store
5.0 Aug 24, 2022We talked with their sales team, then their talent acquisition team, and we have direct communication with their HR, Talend Development, and It managers, who help us in anything we need. They really see for our company and our staff. They make sure to provide anything we need and help us with it.
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Industry Experience
Remote Team Solutions has demonstrated strong expertise across various industries, including Insurance, Legal, Advertising & Marketing, IT Services, and Real Estate. Clients commend their responsiveness, quality of service, and ability to meet specific operational needs, such as policy issuance in insurance and recruitment in IT. Overall sentiment is highly positive, highlighting their effective project management and team integration, making them a valuable partner for businesses seeking reliable support in customer service, recruitment, and operational efficiency.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages Software IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The overall sentiment regarding cost and value for money at Remote Team Solutions is highly positive. Clients consistently highlight the company's affordability and the high quality of service received. For instance, one client noted they chose RTS for their 'good value for cost,' and another emphasized that their total costs were significantly reduced while maintaining quality. Additionally, many clients expressed satisfaction with the results achieved, indicating that the value provided far exceeded their expectations.Was this helpful?
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UndisclosedUndisclosedFreelancer
Services provided
20% Back Office Outsourcing20% Corporate Training & Coaching20% Email Marketing +2 services20% Public Relations20% Sales OutsourcingLaunched in 2019, 247VirtualTeams is a PR firm. The team specializes in Public Relations and Email Marketing.
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UndisclosedUndisclosed50 - 249Hyderabad, India
Services provided
40% Business Consulting20% Back Office Outsourcing20% Compliance Consulting +2 services10% BI & Big Data Consulting & SI10% Market ResearchAbiogenesis Clinpharm is a Business Consulting company. They are located in Hyderabad, India and have midsize team. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249
Services provided
20% Accounting20% Back Office Outsourcing20% Graphic Design +2 services20% Web Design20% Web DevelopmentLocated in Indore, India, Task Source is a web design agency. Established in 2020, the team provides Web Design and Graphic Design.
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UndisclosedUndisclosedFreelancerTølløse, Denmark
Services provided
20% Accounting20% Back Office Outsourcing20% Document Digitization & Management +2 services20% Financial Consulting20% Fractional CFO ServicesBackoffice ApS., a Back Office Outsourcing company, was established in 2010. In Tølløse, Denmark, the team provides Back Office Outsourcing and Accounting.
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$100,000+$100 - $149 / hr50 - 249
Services provided
20% Business Consulting20% Commercial Brokerage Services20% Commercial Development +2 services20% Commercial Property Management20% Customer Service OutsourcingMidsize Business Consulting company Construction Estimator, is based in Brooklyn, New York. The team provides Business Consulting and Commercial Brokerage Services.
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UndisclosedUndisclosedFreelancerNorth Vancouver, Canada
Services provided
20% Back Office Outsourcing20% Content Writing Services20% Document Digitization & Management +2 services20% Market Research20% TranscriptionDAMgood Transcribing is a Market Research company. Their team is in North Vancouver, Canada. The firm offers Market Research and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Guadalajara, Mexico
Services provided
22% Graphic Design20% Call Center Services18% Web Design +4 services10% Conversion Optimization10% Mobile App Development10% Search Engine Optimization10% Social Media MarketingEstablished in 2014, ABC Digital is a graphic design agency. Their team offers Graphic Design and Call Center Services.
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$5,000+$25 - $49 / hr50 - 249
Services provided
20% Custom Software Development20% Mobile App Development20% Sales Outsourcing +2 services20% Social Media Marketing20% Web DevelopmentCarpe Diem Teams is a social media marketing firm. They are headquartered in Dubai, United Arab Emirates. Their team offers Social Media Marketing and Custom Software Development.
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UndisclosedUndisclosed50 - 249Likovrisi, Greece
Services provided
20% Cloud Consulting & SI20% Cybersecurity20% Document Digitization & Management +2 services20% IT Managed Services20% Unified Communications Consulting & SIInfinitum S.A. Is a midsize cloud consulting & SI company in Likovrisi, Greece. The team specializes in cloud consulting & SI and unified communications consulting & SI.
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UndisclosedUndisclosedFreelancerBuenos Aires, Argentina
Services provided
40% Back Office Outsourcing20% Content Marketing20% Search Engine Optimization +1 service20% TranslationMT Virtual Assistant is a Back Office Outsourcing company. Launched in 2009, the firm specializes in Back Office Outsourcing and Content Marketing.
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$1,000+$50 - $99 / hr50 - 249
Services provided
20% Back Office Outsourcing20% IT Staff Augmentation20% Recruiting +2 services20% Recruitment Process Outsourcing20% StaffingIT staff augmentation company Boundev.AI was launched in 2021. Located in Toronto, Canada, the team focuses on IT staff augmentation and Back Office Outsourcing.
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$5,000+$50 - $99 / hr50 - 249
Services provided
20% Back Office Outsourcing20% Content Marketing20% Content Writing Services +2 services20% Mobile App Development20% Search Engine OptimizationTERBIUM SOLUTIONS is a mumbai , India-based Content Marketing company. They provide Content Marketing and Search Engine Optimization and were founded in 2013.
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$25,000+< $25 / hr50 - 249
Services provided
20% AI Development20% Business Consulting20% Custom Software Development +2 services20% Customer Service Outsourcing20% IT Managed ServicesMFSYS Technologies is a midsize IT managed services company established in 2014. Their team specializes in IT managed services and Custom Software Development.
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UndisclosedUndisclosed50 - 249
Services provided
20% Back Office Outsourcing20% Digital Strategy20% Finance & Accounting Outsourcing (FAO) +2 services20% Litigation Support Services20% Social Media MarketingOptiNizers, a midsize Digital Strategy company, is located in Monterey Park, California. Their services include Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed50 - 249
Services provided
20% Accounting20% Business Consulting20% Customer Service Outsourcing +2 services20% Finance & Accounting Outsourcing (FAO)20% Fractional CFO ServicesDga global is a midsize Gurgaon, India-based Business Consulting company. Their services include Business Consulting and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed50 - 249Oslo, Norway
Services provided
20% BI & Big Data Consulting & SI20% Back Office Outsourcing20% Generative AI +2 services20% Low/No Code Development20% Robotics Process AutomationAvo Consulting is an Oslo, Norway-based big data analytics company. Their services include BI & big data consulting & SI and Back Office Outsourcing.
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$1,000+< $25 / hrFreelancer
Services provided
20% Back Office Outsourcing20% Call Center Services20% Content Marketing +2 services20% Graphic Design20% IT Managed ServicesBased in Cebu City, Philippines, The Fixins' is a Content Marketing company. They specialize in Content Marketing and Graphic Design.
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Undisclosed$25 - $49 / hr50 - 249
Services provided
20% Content Writing Services20% Graphic Design20% Sales Outsourcing +2 services20% Search Engine Optimization20% Video ProductionMidsize SEO agency saudia, is headquartered in Lahore, Pakistan. Their services include Search Engine Optimization and Graphic Design.
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UndisclosedUndisclosed50 - 249Waco, TX
Services provided
20% Business Consulting20% Call Center Services20% Custom Software Development +2 services20% Cybersecurity20% DevOps Managed ServicesCybersecurity company Decisive Point Consulting Group is located in Waco, Texas. Established in 2019, the team focuses on Cybersecurity and Custom Software Development.
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Undisclosed< $25 / hr50 - 249Karachi, Pakistan
Services provided
40% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing15% Compliance Consulting +2 services15% Fractional CFO Services10% Environmental ConsultingEven Digits Consultancy, a Finance & Accounting Outsourcing (FAO) company, provides Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing. The company is located in Karachi, Pakistan.
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$5,000+$50 - $99 / hr50 - 249
Services provided
20% Business Continuity Management20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO) +2 services20% IT Managed Services20% IT Strategy ConsultingRevantage Healthcare Business Solutions is an IT strategy consulting company based in Wyoming, Washington. Established in 2007, the team provides IT strategy consulting and IT managed services.
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UndisclosedUndisclosed50 - 249Colombo, Sri Lanka
Services provided
20% Call Center Services20% Custom Software Development20% IT Managed Services +2 services20% Transcription20% Web DevelopmentEvolve Technologies (Pvt.) Limited is an IT managed services company. The agency is headquartered in Colombo, Sri Lanka. Their team focuses on IT managed services and Custom Software Development.
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$10,000+$25 - $49 / hr50 - 249
Services provided
10% AI Agents10% AI Development10% Application Management & Support +7 services10% Call Center Services10% Custom Software Development10% Customer Service Outsourcing10% Data Annotation Services10% Mobile App Development10% Robotics Process Automation10% Web DevelopmentPlanetGlobe is a custom software development company. Their team is based in Mysore, India and offers Custom Software Development and Web Development.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
60% Staffing20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)CareBiller is a Staffing company based in New York, New York. The team offers Staffing and Back Office Outsourcing.
Read more -
$1,000+< $25 / hrFreelancerChittagong, Bangladesh
Services provided
20% BI & Big Data Consulting & SI20% Back Office Outsourcing20% Direct Marketing +2 services20% Sales Outsourcing20% Web DevelopmentDirect Marketing company ProEntry Solutions is headquartered in Chittagong, Bangladesh. They focus on Direct Marketing and BI & big data consulting & SI and were launched in 2024.
Read more -
$25,000+$50 - $99 / hr50 - 249
Services provided
20% AI Agents20% IT Managed Services20% Low/No Code Development +2 services20% Sales Outsourcing20% Search Engine OptimizationCalibotics Ai is a midsize SEO company in chennai, India. Their services include Search Engine Optimization and IT managed services.
Read more -
UndisclosedUndisclosed50 - 249Milton Keynes, England
Services provided
20% Business Consulting20% Compliance Consulting20% Customer Service Outsourcing +2 services20% Digital Strategy20% Public RelationsIndigo Medical, a public relations company, specialize in Public Relations and Digital Strategy. They were founded in 2008.
Read more -
$50,000+$50 - $99 / hr50 - 249
Services provided
20% Back Office Outsourcing10% Accounting10% Business Consulting +6 services10% Digital Strategy10% Finance & Accounting Outsourcing (FAO)10% Financial Advising & Planning10% Funding & Investment10% Social Media Marketing10% Web DesignSUBHANKAR ASSOCIATES is a Back Office Outsourcing company in Bhubaneswar, India. They offer Back Office Outsourcing and Digital Strategy and were launched in 2005.
Read more -
UndisclosedUndisclosedFreelancer
Services provided
20% Business Consulting20% Call Center Services20% Customer Service Outsourcing +2 services20% Recruiting20% StaffingHappyLeaf Support is a Business Consulting company. The small Owensboro, Kentucky-based team focuses on Business Consulting and Call Center Services. The agency was launched in 2025.
Read more -
UndisclosedUndisclosedFreelancer
Services provided
20% Business Consulting20% Call Center Services20% Customer Service Outsourcing +2 services20% Digital Strategy20% Social Media MarketingElevate Contact Solutions is a Digital Strategy company. The Cape Town, South Africa-based team specializes in Digital Strategy and Social Media Marketing.
Read more -
$1,000+$150 - $199 / hr50 - 249Noida, India
Services provided
20% Content Moderation Services20% Demand Generation Marketing20% Sales Outsourcing +2 services20% Video Production20% Web DesignEstablished in 2024, OSLO HQ, a midsize web design company, is located in Noida, India. Their services include Web Design and Video Production.
Read more -
$10,000+$50 - $99 / hr50 - 249Thoraipakkam, India
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Cybersecurity +2 services20% IT Managed Services20% Mobile App DevelopmentKaaspro is a cloud consulting & SI company established in 2010. The team provides cloud consulting & SI and Cybersecurity and is headquartered in Thoraipakkam, India.
Read more -
$1,000+Undisclosed50 - 249Envigado, Colombia
Services provided
60% Recruiting20% Call Center Services20% Recruitment Process OutsourcingRecruiting company Tandem Bridge Talent was launched in 2024. The team focuses on Recruiting and Call Center Services and is based in Envigado, Colombia.
Read more -
Undisclosed< $25 / hr50 - 249
Services provided
20% Business Consulting20% Call Center Services20% Digital Strategy +2 services20% Performance Marketing20% Public RelationsHeadquartered in JLPL Industrial Area, India, Hopestone Advisory Pvt. Ltd. Is a midsize public relations firm. Their services include Public Relations and Digital Strategy.
Read more -
UndisclosedUndisclosed50 - 249Lake Zurich, IL
Services provided
20% Corporate Training & Coaching20% Marketing Strategy20% Performance Marketing +2 services20% Sales Outsourcing20% Social Media MarketingHeadquartered in Lake Zurich, Illinois, Retail & Hospitality Hub is a Marketing Strategy company. They focus on Marketing Strategy and Social Media Marketing.
Read more -
$10,000+$25 - $49 / hr50 - 249Sugar Land, TX
Services provided
20% Blockchain20% Branding20% Customer Service Outsourcing +2 services20% E-Commerce Development20% Web DevelopmentQuickBooks Integration, a midsize branding company, is located in Sugar Land, Texas. Their services include Branding and Web Development.
Read more -
UndisclosedUndisclosedFreelancerColumbus, IN
Services provided
40% Back Office Outsourcing25% Direct Marketing20% Event Management +1 service15% BrandingThank Ink is a Back Office Outsourcing company. Based in Columbus, Indiana, the firm was founded in 2025. Their services include Back Office Outsourcing and Direct Marketing.
Read more -
$1,000+< $25 / hr50 - 249Indore, India
Services provided
20% AI Agents20% AI Consulting20% Business Consulting +2 services20% Call Center Services20% Video MarketingQSC Solutions is a midsize Business Consulting company. They specialize in Business Consulting and Call Center Services and were launched in 2022.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
20% Branding20% Pay Per Click20% Sales Outsourcing +2 services20% Social Media Marketing20% Web DevelopmentAgent Extra is a branding agency established in 2016. The team provides Branding and Social Media Marketing.
Read more -
$1,000+$50 - $99 / hr50 - 249Paris, France
Services provided
20% Application Testing20% Branding20% IT Managed Services +2 services20% Pay Per Click20% Sales Outsourcing247 Marketing Agency is a midsize branding agency. Launched in 2016, the team offers Branding and Pay Per Click.
Read more -
$5,000+$50 - $99 / hr50 - 249Gurugram, India
Services provided
20% Application Testing20% Conversion Optimization20% Customer Service Outsourcing +2 services20% IT Managed Services20% LogoFujitronix India Pvt. Ltd is a Conversion Optimization company. Based in Gurugram, India, the team focuses on Conversion Optimization and Logo.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
30% Business Valuation Services25% Commercial Development25% Engineering +1 service20% Customer Service OutsourcingNew York Central Air Conditioning, a Business Valuation Services company, was founded in 2010. The company specializes in Business Valuation Services and Commercial Development.
Read more -
$1,000+$300+ / hr50 - 249Wheaton, IL
Services provided
20% AI Agents20% AI Development20% Call Center Services +2 services20% E-Commerce Development20% Social Media MarketingBusiness Automation USA is a social media marketing company. The team offers Social Media Marketing and E-Commerce Development, and the firm is based in Wheaton, Illinois.
Read more
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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- Market presence and reputation in the industry
Compare Top 15 Business Processing Outsourcing (BPO) Companies & Services
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
35.8/40.020/20 Reviews9.6/10 Clients & Experience6.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
35.4/40.019.2/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
33.9/40.019.8/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
33.7/40.018/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
35.2/40.019.4/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
32.7/40.017.8/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
32.3/40.018.2/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.1/40.017.2/20 Reviews9.2/10 Clients & Experience5.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
32/40.016.8/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
32/40.016.4/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
31.8/40.015.8/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
31.7/40.016.6/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.5/40.017.4/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
31.3/40.016.2/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
31.3/40.015.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
31.2/40.016.6/20 Reviews9.4/10 Clients & Experience5.2/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
31.2/40.018.6/20 Reviews7.1/10 Clients & Experience5.5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
31.1/40.016.2/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
31.1/40.016.4/20 Reviews9.8/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$25,000+Undisclosed1,000 - 9,999Sofia, Bulgaria
Ability to deliver
31/40.016.2/20 Reviews9.7/10 Clients & Experience5.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
31/40.016.2/20 Reviews9.5/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.9/40.017/20 Reviews10/10 Clients & Experience3.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
32.8/40.017.8/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
30.8/40.016/20 Reviews9.6/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
30.7/40.017.2/20 Reviews10/10 Clients & Experience3.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999
Ability to deliver
30.5/40.016.8/20 Reviews8.3/10 Clients & Experience5.3/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
30.3/40.017/20 Reviews8.2/10 Clients & Experience5.1/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.1/40.016.2/20 Reviews9.6/10 Clients & Experience4.3/10 Market PresenceService focus
61% Back Office Outsourcing39% Other
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Business Process Outsourcing Company FAQs
Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.
Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:
A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).
BPO agencies typically cover three broad categories:
- Back-office support: data processing, accounting, HR administration, procurement
- Front-office support: call center operations, technical support, live chat, appointment setting
- Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing
Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.
Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.
- Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
- Check domain expertise: Look for providers with proven results in your industry or process area.
- Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
- Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
- Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.
- Opaque pricing or hidden fees
- Overpromising guaranteed results without data
- High employee turnover or insufficient training programs
- Poor communication or delayed responses during the sales process
- Lack of documented security protocols or compliance certifications
If any of these issues surface early, reconsider the partnership.
- How do you measure and report on performance metrics?
- What is your average agent tenure and training process?
- Which industries or processes make up most of your portfolio?
- Can you share recent case studies or client references?
- How do you handle data security, compliance, and disaster recovery?
- What is the escalation process for quality issues or SLA breaches?
Clear, detailed answers indicate a mature, reliable partner.
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Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
-
Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
-
Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.
They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.