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Compare Top Business Processing Outsourcing (BPO) Companies & Services
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Innovative
Clients consistently praised Hugo for their innovative approach to digital marketing and customer support. One client highlighted their unique commitment to building high-performance remote support teams in black communities, which reflects a blend of social impact and effectiveness. The company's data-driven strategies led to measurable success, including a 30% increase in website traffic and a 25% rise in qualified leads. Overall, the sentiment surrounding innovation is highly positive, emphasizing Hugo's dedication to excellence and strategic thinking.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Receptive
The feedback regarding Connext reflects a highly receptive sentiment, with clients noting their attentiveness to needs and flexibility in adapting recruitment strategies. One client emphasized that Connext 'truly listened to our needs' and adjusted their approach accordingly. Furthermore, the consistent communication and support throughout the project were highlighted as key strengths, demonstrating their commitment to a long-term partnership. Overall, clients expressed satisfaction with Connext's responsiveness and collaborative approach.-
Recruitment Services for Expense Management Software Company
5.0 Jul 25, 2022Highly effective – Connext set up touchpoints at the degree of frequency we required (up to daily) and had a regular exchange of emails to ensure we were not losing cycles due to time zone differences. Initially they also worked with our internal recruiting team to understand the types of candidate profiles we typically looked for to more rapidly target individuals who might be a good fit. Connext has truly listened to our needs across roles and has adjusted their recruiting outreach methodology as required to help us. It is clear that they see our long-term success as an extension of their own.
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Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, ORServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a data management and business process outsourcing company specializing in data cleaning, entry, and analysis. The reviews reveal a consistent theme of high satisfaction, with 100% praising their project management, adaptability, and responsiveness, while no areas for improvement were noted. They are commended for their ability to efficiently handle large-scale data tasks and maintain excellent communication, offering great value for cost.
Reviews mention Well-organized projects
Clients have consistently praised TechSpeed LLC for their well-organized project management, highlighting their efficiency in handling complex data entry tasks. One client noted, "Their level of organization and willingness to tackle the project with an expectation of perfection" was particularly impressive. Another emphasized that the project was always completed on time and with little to no errors, stating, "We have come to rely on Techspeed to complete this project successfully for our organization." Overall sentiment reflects high satisfaction with their structured approach.-
Data Entry for Scholarship Fund
5.0 Jul 11, 2019Most impressive is their level of organization and their willingness to tackle the project with an expectation of perfection. They understand that it takes hard work on the front side of a technical data entry project to achieve a successful conclusion. Their level of consistency in being efficient, responsive, and error-free is something to be admired.
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Data Entry & Mobile App Dev for Boutique Design Firm
5.0 Dec 17, 2018We had a single point of contact who kept things clear and organized.
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Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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$10,000+$50 - $99 / hr10 - 49
Services provided
50% ERP Consulting and SI30% Business Consulting20% Back Office OutsourcingGM Business Solutions is a small ERP consulting and SI company founded in 2023. Their services include ERP consulting and SI and Business Consulting.
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$5,000+$50 - $99 / hr10 - 49
Services provided
20% Advertising20% Branding20% Content Marketing +2 services20% Marketing Strategy20% Sales OutsourcingMATCH Agency is a small Advertising company launched in 2020. Their team provides Advertising and Branding.
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What are Featured Providers?
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$1,000+Undisclosed250 - 999Brooklyn, NYServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a company specializing in customer support and content writing services. Across various businesses, from digital marketing to auto detailing and construction, they received overwhelmingly positive feedback, with over 90% of clients praising their professionalism, effective communication, and ability to enhance customer interaction. Notably, 80% of reviewers highlighted their responsiveness and brand representation, underlining their commitment to client satisfaction and operational improvement.
Reviews mention Openness
Clients exhibit a positive sentiment towards the openness of Top Customer Service, citing clear communication and a willingness to accommodate revisions as significant strengths. One client noted, 'Communication was clear throughout the process, and they were open to revisions whenever we needed adjustments.' Additionally, their ability to quickly grasp the brand voice was highlighted as impressive, reinforcing their commitment to understanding client needs. Overall, feedback suggests a strong alignment in values and effective collaboration.-
Content Writing Services for Digital Marketing Agency
5.0 Apr 19, 2026Project management was smooth and well-organized. They followed deadlines consistently and provided drafts on schedule. Communication was clear throughout the process, and they were open to revisions whenever we needed adjustments. We always knew the status of deliverables, which made the workflow easy to manage.
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Industry Experience
Top Customer Service has demonstrated strong expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients consistently report improved communication, reduced missed calls, and enhanced customer satisfaction due to their professional handling of inquiries and support tasks. Feedback highlights their adaptability to specific industry needs and effective project management, indicating strong performance in delivering timely and reliable service. Potential clients in these sectors can expect substantial improvements in customer interactions and operational efficiency when partnering with Top Customer Service.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Accommodating
Clients have consistently praised MarKam Solutions for their accommodating nature, highlighting their adaptability and responsiveness to client needs. For instance, one client noted their structured and detail-oriented approach, which facilitated effective communication and timely project delivery. Additionally, the company demonstrated a keen ability to adjust to evolving business demands, further enhancing client satisfaction. Overall, the sentiment reflects a strong appreciation for MarKam Solutions' commitment to meeting client expectations.-
Call Center Services for Logistics & Supply Chain Company
5.0 Nov 7, 2024They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49
Services provided
20% Back Office Outsourcing20% Custom Software Development20% Graphic Design +2 services20% Marketing Strategy20% Web DevelopmentMarketing Strategy company Byte Edge is based in Albuquerque, New Mexico. The team provides Marketing Strategy and Graphic Design.
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Undisclosed$25 - $49 / hr10 - 49
Services provided
20% Accounting20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +2 services20% Financial Advising & Planning20% Fractional CFO ServicesBack Office Outsourcing company SF Business Solutions LLC is in Pflugerville, Texas. They provide Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) and were launched in 2021.
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$1,000+$25 - $49 / hr10 - 49
Services provided
20% Contract Manufacturing20% Logistics & Supply Chain Consulting20% Manufacturing Consulting +2 services20% Sales Outsourcing20% Warehousing & DistributionShivam Packaging is a Contract Manufacturing company. Headquartered in Gandhinagar, India, their team offers Contract Manufacturing and Logistics & Supply Chain Consulting.
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$1,000+< $25 / hr10 - 49Kochi, India
Services provided
55% Content Writing Services25% Content Marketing20% Back Office OutsourcingGoForContent is a Content Writing Services company. They were founded in 2022 and focus on Content Writing Services and Content Marketing.
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UndisclosedUndisclosed10 - 49
Services provided
20% Business Consulting20% Cloud Consulting & SI20% Cybersecurity +2 services20% Document Digitization & Management20% Other IT Consulting and SICybersecurity company Support Systems Limited is headquartered in Lagos, Nigeria and Abuja , Nigeria. The team offers Cybersecurity and cloud consulting & SI.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Singapore, SingaporeServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Accommodating
Clients consistently highlight TDCX's accommodating nature, emphasizing their willingness to adapt to evolving business needs. One client noted the team's dedication to meeting requests based on learnings and their openness to changes, which is crucial for startups. Another mentioned TDCX's agility in managing workforce adjustments as business forecasts change, demonstrating a proactive partnership approach. Overall, the sentiment reflects a strong appreciation for TDCX's flexibility and commitment to collaborative growth.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The managers are very easy to work with, there is alignment and also trust between us. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021Strong operational cadence: Weekly/Monthly and Quarterly reviews. Constant communication and ability to circle back on complex problem statements given by our teams to TDCX. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, MexicoServices provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 23 projectsRemote Team Solutions is a staffing and recruitment agency focused on providing high-quality remote team members across various sectors. With consistently positive feedback, 100% of reviewers highlight the company's professionalism, culture fit, and value for cost. Clients praise their responsiveness, trustworthiness, and ability to exceed expectations, with many emphasizing successful outcomes and long-term partnerships.
Reviews mention Hard working
The sentiment regarding the company's work ethic is overwhelmingly positive. Clients have praised their dedication, noting that team members often choose to work through holidays rather than take time off. One client highlighted their exceptional reliability, stating that they have never incurred overtime costs despite the volume of work. Overall, the feedback underscores a strong commitment to delivering results on time and exceeding expectations, showcasing a commendable level of hard work and professionalism.-
Data Entry, Processing and Invoicing for Real Estate company
5.0 Aug 27, 2019Their overall performance is much better than other companies I’ve worked with. We’ve built a solid business relationship and their work ethic is phenomenal. Whenever I offer them days off, when things are slow around the holidays, they always opt to work instead. I’ve never paid an overtime bill, even though I should have.
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Industry Experience
Remote Team Solutions has demonstrated strong expertise across various industries, including Insurance, Legal, Advertising & Marketing, IT Services, and Real Estate. Clients commend their responsiveness, quality of service, and ability to meet specific operational needs, such as policy issuance in insurance and recruitment in IT. Overall sentiment is highly positive, highlighting their effective project management and team integration, making them a valuable partner for businesses seeking reliable support in customer service, recruitment, and operational efficiency.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages Software IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The overall sentiment regarding cost and value for money at Remote Team Solutions is highly positive. Clients consistently highlight the company's affordability and the high quality of service received. For instance, one client noted they chose RTS for their 'good value for cost,' and another emphasized that their total costs were significantly reduced while maintaining quality. Additionally, many clients expressed satisfaction with the results achieved, indicating that the value provided far exceeded their expectations.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49
Services provided
20% Call Center Services20% Custom Software Development20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DevelopmentSocial media marketing company DK Digital was established in 2023. The company focuses on Social Media Marketing and Search Engine Optimization.
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$5,000+$25 - $49 / hr10 - 49
Services provided
20% Demand Generation Marketing20% Digital Strategy20% Email Marketing +2 services20% Sales Outsourcing20% Social Media MarketingIn pune , India, leadbox is a Digital Strategy company. The team focuses on Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed10 - 49
Services provided
50% Waste Management30% Biohazard Cleanup20% Document Digitization & ManagementEnviro Waste Management is a Waste Management company founded in 2012. In London, England, the team provides Waste Management and Biohazard Cleanup.
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$1,000+< $25 / hr10 - 49
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Custom Software Development +2 services20% E-Commerce Development20% IT Staff AugmentationTry Soft Ai, a cloud consulting & SI company, is in Islamabad, Pakistan. Their services include cloud consulting & SI and IT staff augmentation.
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$5,000+$25 - $49 / hr10 - 49
Services provided
20% Accounting20% Back Office Outsourcing20% Financial Advising & Planning +2 services20% Financial Consulting20% Fractional CFO ServicesTidyCounts Services LLP is a Back Office Outsourcing company. The agency is in Ahmedabad, India. Their team specializes in Back Office Outsourcing and Accounting.
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$1,000+$150 - $199 / hr10 - 49
Services provided
20% Call Center Services20% Digital Strategy20% Marketing Strategy +2 services20% Public Relations20% Social Media MarketingNarrative consultants, a public relations firm, focus on Public Relations and Marketing Strategy. They were founded in 2023.
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UndisclosedUndisclosed10 - 49
Services provided
40% Business Consulting20% Marketing Strategy20% Sales Outsourcing +1 service20% Search Engine OptimizationBluebird Sales, a Business Consulting company, is in Austin, Texas. The team specializes in Business Consulting and Marketing Strategy.
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UndisclosedUndisclosed10 - 49
Services provided
10% Back Office Outsourcing10% Call Center Services10% Cloud Consulting & SI +7 services10% Cybersecurity10% IT Managed Services10% Mobile App Development10% Search Engine Optimization10% UX/UI Design10% Web Design10% Web DevelopmentArtius, LLC is a SEO agency. They are in Dallas, Texas and have small team. They specialize in Search Engine Optimization and Web Design.
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UndisclosedUndisclosed10 - 49
Services provided
80% Corporate Training & Coaching20% Document Digitization & ManagementLaunched in 2011, DFW Excel Experts is a small Corporate Training & Coaching company located in Hurst, Texas. Their team provides Corporate Training & Coaching and Document Digitization &
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$1,000+$200 - $300 / hr10 - 49
Services provided
20% Accounting20% Back Office Outsourcing20% Business Consulting +2 services20% Finance & Accounting Outsourcing (FAO)20% Fractional CFO ServicesR2 Advisors PC, a small Business Consulting company, is headquartered in McLean, Virginia. The team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49
Services provided
20% Advertising20% Back Office Outsourcing20% Business Consulting +2 services20% Direct Marketing20% Marketing StrategyEstablished in 2015, IMBED Tech is a small Advertising company. Their services include Advertising and Direct Marketing.
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Undisclosed< $25 / hr10 - 49New York, NY
Services provided
20% Back Office Outsourcing20% Email Marketing20% Pay Per Click +2 services20% Search Engine Optimization20% Social Media MarketingTether Media Services is a social media marketing firm founded in 2025. The team provides Social Media Marketing and Email Marketing.
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$1,000+< $25 / hr10 - 49
Services provided
20% Branding20% Email Marketing20% Sales Outsourcing +2 services20% Social Media Marketing20% Web DevelopmentEstablished in 2025, Adybuzz is a branding agency. Based in Balaghat, India, the team focuses on Branding and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49
Services provided
10% BI & Big Data Consulting & SI10% Back Office Outsourcing10% Business Consulting +7 services10% Custom Software Development10% Customer Service Outsourcing10% E-Commerce Development10% IT Staff Augmentation10% Mobile App Development10% Staffing10% Web Development021-Solutions, a big data analytics company, is headquartered in Pune, India. They specialize in BI & big data consulting & SI and IT staff augmentation and were launched in 2023.
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$1,000+$25 - $49 / hr10 - 49Rawalpindi, Pakistan
Services provided
20% AI Development20% Back Office Outsourcing20% Pay Per Click +2 services20% Search Engine Optimization20% Social Media MarketingDigital Elitelab is a social media marketing company. In Rawalpindi, Pakistan, their small team specializes in Social Media Marketing and Search Engine Optimization. The company was launched in
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$50,000+$100 - $149 / hr10 - 49Lansdale, PA
Services provided
20% Branding20% Content Marketing20% Public Relations +2 services20% Sales Outsourcing20% Social Media MarketingBrandwidth Solutions is a branding company. The company is in Lansdale, Pennsylvania and Everett, Massachusetts. Their team offers Branding and Public Relations.
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Undisclosed$100 - $149 / hr10 - 49München, Germany
Services provided
20% Email Marketing20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingMarkentrainer Werbeagentur GmbH is a small social media marketing agency launched in 2010. Their services include Social Media Marketing and Email Marketing.
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$1,000+< $25 / hr10 - 49
Services provided
20% Account-Based Marketing20% Demand Generation Marketing20% Email Marketing +2 services20% Performance Marketing20% Sales OutsourcingLeadrax is an Email Marketing company. The Mumbai, India-based company focuses on Email Marketing and Sales Outsourcing.
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$5,000+< $25 / hr10 - 49
Services provided
20% Branding20% Digital Strategy20% E-Commerce Development +2 services20% Performance Marketing20% Sales OutsourcingEstablished in 2021, Showmine is a small branding company located in Kitchener, Canada and Surat, India. Their team offers Branding and Digital Strategy.
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$1,000+< $25 / hr10 - 49
Services provided
20% Back Office Outsourcing20% Branding20% Pay Per Click +2 services20% Search Engine Optimization20% Social Media MarketingBranding company Gorila Ad was established in 2020. The team focuses on Branding and Social Media Marketing and is in Barisal, Bangladesh.
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$1,000+$25 - $49 / hr10 - 49Blacktown, Australia
Services provided
20% Accounting20% Customer Service Outsourcing20% HR Outsourcing +2 services20% Recruiting20% Recruitment Process OutsourcingSP-Recruitment Specialists is an Accounting company founded in 2000. Their team provides Accounting and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49
Services provided
25% AI Agents25% AI Development10% AI Consulting +4 services10% Call Center Services10% Custom Software Development10% Customer Service Outsourcing10% Demand Generation MarketingQuickVoice is an AI Agents company. Headquartered in Middletown, Delaware, the team focuses on AI Agents and Artificial Intelligence.
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$1,000+< $25 / hr10 - 49
Services provided
20% Back Office Outsourcing20% Graphic Design20% Social Media Marketing +2 services20% Web Design20% Web DevelopmentFounded in 2021, OveliT Hub is a social media marketing firm. The team specializes in Social Media Marketing and Web Design.
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Undisclosed< $25 / hr10 - 49
Services provided
25% IT Managed Services15% Cybersecurity10% Corporate Relocation +9 services10% Customer Service Outsourcing5% Application Management & Support5% Back Office Outsourcing5% Business Continuity Management5% Call Center Services5% Cloud Consulting & SI5% Custom Software Development5% IT Staff Augmentation5% Other IT Consulting and SIPrajTech, an IT managed services company, was established in 2012. The team specializes in IT managed services and Cybersecurity and is located in Pune, India.
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UndisclosedUndisclosed10 - 49San Francisco, CA
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignSeal and Scale is a social media marketing firm. Launched in 2025, the agency provides Social Media Marketing and Search Engine Optimization.
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$1,000+$50 - $99 / hr10 - 49Dubai, United Arab Emirates
Services provided
20% Branding20% Graphic Design20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingKM Digitals, a branding company, was launched in 2018. The agency provides Branding and Social Media Marketing.
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$5,000+$100 - $149 / hr10 - 49Tallinn, Estonia
Services provided
20% Business Consulting20% Manufacturing Consulting20% Procurement Support +2 services20% Sales Outsourcing20% Supply Chain ManagementFVSource is a Business Consulting company. Their team is based in Ho Chi Minh City, Vietnam and Tallinn, Estonia and offers Business Consulting and Sales Outsourcing.
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Undisclosed$150 - $199 / hr10 - 49South Amboy, NJ
Services provided
40% Business Consulting20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +1 service20% HR OutsourcingImpact Global Solutions Group LLC is a Business Consulting company. They were launched in 2023 and offer Business Consulting and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Bengaluru, India
Services provided
20% Back Office Outsourcing20% Cloud Consulting & SI20% IT Strategy Consulting +2 services20% Mobile App Development20% Web DevelopmentSimplrize Global Technology is a Bengaluru, India-based IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
Read more -
UndisclosedUndisclosed10 - 49Dubai, United Arab Emirates
Services provided
20% Business Consulting20% Document Digitization & Management20% Litigation Support Services +2 services20% Tax Law20% TranslationBusiness Consulting company Bizdoc Businessman Services was founded in 2024. The small team provides Business Consulting and Translation.
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$1,000+< $25 / hr10 - 49
Services provided
20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)20% Recruiting +2 services20% Recruitment Process Outsourcing20% StaffingReelin is a Back Office Outsourcing company. The Amsterdam, Netherlands-based agency was established in 2023. Their team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+$100 - $149 / hr10 - 49Gouda, Netherlands
Services provided
20% Content Marketing20% Conversion Optimization20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingDoublesmart, a social media marketing agency, was founded in 2015. The team provides Social Media Marketing and Content Marketing and is in Gouda, Netherlands.
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$10,000+Undisclosed10 - 49
Services provided
20% Call Center Services20% Finance & Accounting Outsourcing (FAO)20% Recruiting +2 services20% Recruitment Process Outsourcing20% StaffingAnswering service company Keyway Abroad Private Limited was founded in 2020. The firm provides Call Center Services and Finance & Accounting Outsourcing (FAO).
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Undisclosed< $25 / hr10 - 49Jodhpur, India
Services provided
20% Accounting20% Back Office Outsourcing20% Fractional CFO Services +2 services20% Logistics & Supply Chain Consulting20% Social Media MarketingLaunched in 2020, Affiliazion, a small social media marketing agency, is in Jodhpur, India. Their team specializes in Social Media Marketing and Back Office Outsourcing.
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$10,000+Undisclosed10 - 49
Services provided
20% HR Outsourcing20% Recruiting20% Recruitment Process Outsourcing +2 services20% Sales Outsourcing20% StaffingLaunched in 2024, Pivot X USA is a Sales Outsourcing company. The team offers Sales Outsourcing and Staffing and is located in Amman, Jordan and North Miami, Florida.
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$5,000+$50 - $99 / hr10 - 49Kirkland, WA
Services provided
20% Back Office Outsourcing20% CRM Consulting and SI20% Custom Software Development +2 services20% IT Staff Augmentation20% IT Strategy ConsultingMeydenbauer Partners, an IT strategy consulting company, is based in Kirkland, Washington. They specialize in IT strategy consulting and CRM consulting and SI.
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Undisclosed$50 - $99 / hr10 - 49Almaty, Kazakhstan
Services provided
20% Accounting20% Back Office Outsourcing20% Business Consulting +2 services20% Finance & Accounting Outsourcing (FAO)20% Tax LawMA Consulting is a Business Consulting company. Their small team of employees is located in Almaty, Kazakhstan. Their team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Business Continuity Management20% Commercial DevelopmentSan Jose Express Locksmith is a small Business Consulting company in San Jose, California. Their services include Business Consulting and Back Office Outsourcing.
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$5,000+< $25 / hr10 - 49
Services provided
20% AI Agents20% AI Development20% Call Center Services +2 services20% Cybersecurity20% IT Staff AugmentationITEA Limited is a Cybersecurity company established in 2024. The team specializes in Cybersecurity and IT staff augmentation.
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UndisclosedUndisclosed10 - 49
Services provided
20% Accounting20% Back Office Outsourcing20% Business Consulting +2 services20% Financial Advising & Planning20% Financial ConsultingGrof, a Business Consulting company, was founded in 2019. In Singapore, Singapore, the team focuses on Business Consulting and Back Office Outsourcing.
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Undisclosed$50 - $99 / hr10 - 49New York, NY
Services provided
20% Branding20% Sales Outsourcing20% Search Engine Optimization +2 services20% Web Design20% Web DevelopmentAMP IT UP PR is a branding agency. The team focuses on Branding and Search Engine Optimization and is in New York, New York.
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$10,000+$300+ / hr10 - 49
Services provided
20% Back Office Outsourcing20% Content Marketing20% Digital Strategy +2 services20% IT Strategy Consulting20% Search Engine OptimizationFounded in 2021, Voyant Health, a small Digital Strategy company, is in Santa Monica, California. Their team provides Digital Strategy and Content Marketing.
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$1,000+$50 - $99 / hr10 - 49Rendlagadda, India
Services provided
20% Accounting20% Back Office Outsourcing20% Business Consulting +2 services20% Business Continuity Management20% Compliance ConsultingLocated in Rendlagadda, India, Simply Biz is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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Compare Top 15 Business Processing Outsourcing (BPO) Companies & Services
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
35.8/40.020/20 Reviews9.6/10 Clients & Experience6.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
35.4/40.019.2/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
33.9/40.019.8/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
33.7/40.018/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
35.2/40.019.4/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
32.7/40.017.8/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
32.3/40.018.2/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.1/40.017.2/20 Reviews9.2/10 Clients & Experience5.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
32/40.016.8/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
32/40.016.4/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
31.8/40.015.8/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
31.7/40.016.6/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.5/40.017.4/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
31.3/40.016.2/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
31.3/40.015.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
31.2/40.016.6/20 Reviews9.4/10 Clients & Experience5.2/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
31.2/40.018.6/20 Reviews7.1/10 Clients & Experience5.5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
31.1/40.016.2/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
31.1/40.016.4/20 Reviews9.8/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$25,000+Undisclosed1,000 - 9,999Sofia, Bulgaria
Ability to deliver
31/40.016.2/20 Reviews9.7/10 Clients & Experience5.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
31/40.016.2/20 Reviews9.5/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.9/40.017/20 Reviews10/10 Clients & Experience3.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
32.8/40.017.8/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
30.8/40.016/20 Reviews9.6/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
30.7/40.017.2/20 Reviews10/10 Clients & Experience3.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999
Ability to deliver
30.5/40.016.8/20 Reviews8.3/10 Clients & Experience5.3/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
30.3/40.017/20 Reviews8.2/10 Clients & Experience5.1/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.1/40.016.2/20 Reviews9.6/10 Clients & Experience4.3/10 Market PresenceService focus
61% Back Office Outsourcing39% Other
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Business Process Outsourcing Company FAQs
Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.
Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:
A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).
BPO agencies typically cover three broad categories:
- Back-office support: data processing, accounting, HR administration, procurement
- Front-office support: call center operations, technical support, live chat, appointment setting
- Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing
Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.
Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.
- Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
- Check domain expertise: Look for providers with proven results in your industry or process area.
- Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
- Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
- Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.
- Opaque pricing or hidden fees
- Overpromising guaranteed results without data
- High employee turnover or insufficient training programs
- Poor communication or delayed responses during the sales process
- Lack of documented security protocols or compliance certifications
If any of these issues surface early, reconsider the partnership.
- How do you measure and report on performance metrics?
- What is your average agent tenure and training process?
- Which industries or processes make up most of your portfolio?
- Can you share recent case studies or client references?
- How do you handle data security, compliance, and disaster recovery?
- What is the escalation process for quality issues or SLA breaches?
Clear, detailed answers indicate a mature, reliable partner.
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Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
-
Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
-
Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.
They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.