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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA has garnered positive feedback across various industries, including construction, healthcare, real estate, and business services. Clients commend their adaptability, responsive customer service, and effective call management, which enhance operational efficiency. In the construction sector, they provided reliable after-hours support. In healthcare, they improved patient engagement by ensuring calls were answered promptly. Overall, their strengths lie in personalized service, problem-solving capabilities, and the ability to customize their offerings to meet specific industry needs.
Read All ReviewsSelect Industry to see insights
Retail Telecommunications Arts, entertainment & music Construction Other industries Business services Hospitality & leisure Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback on Moneypenny USA (formerly VoiceNation) indicates a mixed sentiment regarding cost and value for money. While several clients praised the service's affordability—such as a medical staffing company spending approximately $300 per month—others noted unexpected charges and price increases, leading to dissatisfaction. Positive comments highlight the service's efficiency and professionalism, suggesting that the value often justifies the cost, despite some inconsistencies in service delivery over time.Was this helpful?
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UndisclosedUndisclosed2 - 9
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +710% Employer of Record (EOR) Services10% Graphic Design10% Recruiting10% Sales Outsourcing10% Staffing10% UX/UI Design10% Web DesignFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistFounded in 2025, Global Capability is a web design agency. The team provides Web Design and UX/UI Design and is in Nairobi, Kenya.
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UndisclosedUndisclosed2 - 9
Services provided
10% Call Center Services30% Sales Outsourcing10% Back Office Outsourcing +510% CRM Consulting and SI10% Cloud Consulting & SI10% Logo10% UX/UI Design10% Web DesignFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistBattaron (PK), a Sales Outsourcing company, is located in Islamabad, Pakistan. The team offers Sales Outsourcing and Web Design.
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$1,000+< $25 / hr2 - 9Cheyenne, WY
Services provided
10% Call Center Services10% Application Management & Support10% Back Office Outsourcing +710% Business Consulting10% Customer Service Outsourcing10% Email Marketing10% IT Managed Services10% IT Staff Augmentation10% Sales Outsourcing10% Unified Communications Consulting & SIFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSassy Support (Stytix LLC) is a small Email Marketing company in Cheyenne, Wyoming and Ahmedabad, India. Their services include Email Marketing and unified communications consulting & SI.
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$25,000+$25 - $49 / hr2 - 9
Services provided
10% Call Center Services10% Affiliate Marketing10% Email Marketing +710% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web DevelopmentFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistLaunched in 2022, Adpartnerz is a small social media marketing company based in Santa Fe, New Mexico. Their team focuses on Social Media Marketing and Email Marketing.
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$1,000+< $25 / hr2 - 9
Services provided
20% Call Center Services40% Sales Outsourcing20% Business Consulting +120% Email MarketingFocus Areas
20% Answering services60% Virtual receptionist20% Inbound appointment schedulingOptimal Business Solution is a Sales Outsourcing company. The team is headquartered in Vadodara, India, and their services include Sales Outsourcing and Email Marketing.
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$5,000+$25 - $49 / hr2 - 9Minneapolis, MN
Services provided
20% Call Center Services30% Back Office Outsourcing30% Sales Outsourcing +120% Customer Service OutsourcingFocus Areas
20% Answering services55% Inbound appointment scheduling25% Virtual receptionistKordant Partners is a Back Office Outsourcing company. The agency is in Minneapolis, Minnesota. Their services include Back Office Outsourcing and Sales Outsourcing.
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$10,000+$25 - $49 / hrFreelancerLos Angeles, CA
Services provided
25% Call Center Services50% Back Office Outsourcing25% Customer Service OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistEstablished in 2024, ChamConnect is a small Los Angeles, California-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hrFreelancer
Services provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSupplicity is a Customer Service Outsourcing company. Their team is in Brussels, Belgium and specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Istanbul, Türkiye
Services provided
10% Call Center Services20% Back Office Outsourcing20% Business Consulting +510% Executive Search10% Market Research10% PEO/Employee Leasing10% Recruiting10% Warehousing & DistributionFocus Areas
20% Answering services60% Virtual receptionist20% Inbound appointment schedulingERAI Turkey, a Business Consulting company, was launched in 2006. The agency specializes in Business Consulting and Back Office Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49
Services provided
10% Call Center Services20% Business Consulting10% Accounting +610% Cloud Consulting & SI10% Corporate Training & Coaching10% Email Marketing10% HR Consulting10% Recruitment Process Outsourcing10% Web DevelopmentFocus Areas
20% Answering services60% Inbound appointment scheduling20% Virtual receptionistThe Centr Official is a Business Consulting company. Their small team of employees is in Boise, Idaho. Their team offers Business Consulting and Email Marketing.
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$1,000+< $25 / hr10 - 49Colombo, Sri Lanka
Services provided
10% Call Center Services40% PEO/Employee Leasing10% Accounting +410% Back Office Outsourcing10% Customer Service Outsourcing10% HR Outsourcing10% IT Managed ServicesFocus Areas
20% Answering services60% Virtual receptionist20% Inbound appointment schedulingColomboLink Innovations Pvt Ltd is a small Colombo, Sri Lanka-based PEO/Employee Leasing company. The team focuses on PEO/Employee Leasing and IT managed services.
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$1,000+< $25 / hr10 - 49Tegucigalpa, Honduras
Services provided
15% Call Center Services30% Back Office Outsourcing25% Customer Service Outsourcing +310% Accounting10% Recruiting10% StaffingFocus Areas
15% Answering services45% Virtual receptionist40% Inbound appointment schedulingHeadquartered in Tegucigalpa, Honduras, Novo Bridge Solutions is a Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Undisclosed$50 - $99 / hrFreelancer
Services provided
10% Call Center Services50% Sales Outsourcing20% Direct Marketing +210% Business Consulting10% Market ResearchFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistChimelight is a Thame, England-based Sales Outsourcing company. They offer Sales Outsourcing and Direct Marketing and were established in 2023.
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$1,000+< $25 / hr2 - 9
Services provided
20% Call Center Services20% Back Office Outsourcing20% Corporate Travel Management +220% Customer Service Outsourcing20% Document Digitization & ManagementFocus Areas
10% Answering services45% Inbound appointment scheduling45% Virtual receptionistSmall call center service The Quality Life, is headquartered in Queens, New York. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosedFreelancer
Services provided
20% Call Center Services20% Business Consulting20% Customer Service Outsourcing +220% Digital Strategy20% Social Media MarketingFocus Areas
20% Answering services65% Inbound appointment scheduling15% Virtual receptionistElevate Contact Solutions is a Digital Strategy company. The Cape Town, South Africa-based team specializes in Digital Strategy and Social Media Marketing.
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$10,000+< $25 / hrFreelancerCape Town, South Africa
Services provided
10% Call Center Services25% Recruiting25% Staffing +415% Recruitment Process Outsourcing10% HR Outsourcing10% Sales Outsourcing5% HR ConsultingFocus Areas
25% Answering services65% Inbound appointment scheduling10% Virtual receptionistLamqora, a Staffing company, was established in 2025. The firm provides Staffing and Recruiting.
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$1,000+< $25 / hr10 - 49
Services provided
10% Call Center Services50% Document Digitization & Management20% Back Office Outsourcing +210% Data Annotation Services10% Market ResearchFocus Areas
10% Answering services50% Inbound appointment scheduling40% Virtual receptionistTecaxe Solutions is a Document Digitization & Management company. The Coimbatore, India-based company specializes in Document Digitization & Management and Back Office Outsourcing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Best Answering Services Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
35.8/40.020/20 Reviews9.6/10 Clients & Experience6.2/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
32/40.016.4/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
33.9/40.019.8/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
32/40.016.8/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.9/40.017/20 Reviews10/10 Clients & Experience3.9/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
30.3/40.017/20 Reviews8.2/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services57% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
31.2/40.016.6/20 Reviews9.4/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
30.1/40.015.8/20 Reviews10/10 Clients & Experience4.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
31.2/40.018.6/20 Reviews7.1/10 Clients & Experience5.5/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
29.9/40.014.6/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
29.7/40.016.2/20 Reviews8.8/10 Clients & Experience4.8/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
29.4/40.015/20 Reviews9.5/10 Clients & Experience4.9/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Ability to deliver
30.6/40.016.2/20 Reviews10/10 Clients & Experience4.4/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
31.3/40.015.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
29.2/40.014/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Ability to deliver
29.1/40.015.2/20 Reviews8/10 Clients & Experience5.9/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
29.3/40.016.2/20 Reviews9.2/10 Clients & Experience3.9/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
31.3/40.016.2/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Ability to deliver
28.8/40.014/20 Reviews10/10 Clients & Experience4.8/10 Market PresenceService focus
25% Call Center Services67% Answering services75% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
28.7/40.013.6/20 Reviews9.4/10 Clients & Experience5.8/10 Market PresenceService focus
60% Call Center Services50% Answering services40% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
34.7/40.019.8/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
28.7/40.016.4/20 Reviews7.2/10 Clients & Experience5.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
32.3/40.018.2/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.5/40.017.4/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
30.6/40.015.6/20 Reviews9.7/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
30.5/40.016.8/20 Reviews8.2/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
31/40.016.2/20 Reviews9.5/10 Clients & Experience5.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
30.5/40.016.8/20 Reviews8.3/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
28.4/40.015.8/20 Reviews7.4/10 Clients & Experience5.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other
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Answering Service Company FAQs
Looking for an answering service company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring an answering service company, from pricing and services to results and red flags.
Clutch evaluates providers that offer professional call-handling support twice a year based on a proprietary methodology. The top answering services companies for Fall 2025 include:
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