Top Outbound Call Centers
15 Leaders 15 Contenders
4,762 Companies
List of the Top Outbound Call Center Services
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UndisclosedUndisclosed10 - 49Makati, Philippines
Services provided
20% Corporate Training & Coaching20% Direct Marketing20% HR Consulting +2 services20% Marketing Strategy20% Sales OutsourcingOntime Staffing Solutions Inc., a Direct Marketing company, provides Direct Marketing and Marketing Strategy. The firm is located in Makati, Philippines.
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$1,000+< $25 / hr50 - 249
Services provided
50% Fulfillment15% Call Center Services15% Sales Outsourcing +2 services10% Supply Chain Management10% Warehousing & DistributionUnateus, a Fulfillment company, focuses on Fulfillment and Call Center Services. The firm is headquartered in Lagos, Nigeria and Accra, Ghana.
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$1,000+< $25 / hr10 - 49
Services provided
30% Back Office Outsourcing30% Customer Service Outsourcing15% Call Center Services +2 services15% Sales Outsourcing10% RecruitingSee all 1 projectsHemens Business Solution offers comprehensive transportation services, including freight management, route optimization, carrier management, regulatory compliance, and supply chain integration. Reviews highlight their exceptional attention to detail, effective communication, and commitment to exceeding expectations, resulting in cost savings, enhanced operational efficiency, and increased customer satisfaction. The company is praised for its responsiveness, collaborative approach, and ability to tailor services to specific needs.
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$1,000+< $25 / hr50 - 249Tiranë, Albania
Services provided
30% Customer Service Outsourcing25% Call Center Services10% Business Continuity Management +4 services10% Custom Software Development10% Ecommerce Marketing10% Web Design5% Back Office OutsourcingCommercey is a midsize Customer Service Outsourcing company. They provide Customer Service Outsourcing and Call Center Services and were founded in 2017.
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UndisclosedUndisclosed50 - 249Fairfield, CA
Services provided
45% Back Office Outsourcing15% Customer Service Outsourcing10% Business Consulting +3 services10% Call Center Services10% Financial Consulting10% Sales OutsourcingTelegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+$150 - $199 / hr10 - 49Centennial, CO
Services provided
30% Marketing Strategy30% Sales Outsourcing10% Content Marketing +4 services10% Search Engine Optimization10% Web Design5% Corporate Training & Coaching5% Email MarketingKLA Group is a Marketing Strategy company. Headquartered in Centennial, Colorado, the agency was established in 1995. Their team specializes in Marketing Strategy and Sales Outsourcing.
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UndisclosedUndisclosed250 - 999Littleton, CO
Services provided
40% Email Marketing40% Sales Outsourcing20% Call Center ServicesSee all 1 projectsSalesHive is an outbound sales and lead generation company. According to the feedback provided, the overall experience was unsatisfactory, with significant issues in project execution and communication. Key problems included incorrect implementation details and lack of responsiveness to feedback. The feedback was 100% negative, and no reviewers found anything impressive about the company.
Industry Experience
SalesHive has primarily worked within the business services industry, providing revenue operations support. Feedback indicates significant dissatisfaction, particularly regarding their lead generation and outbound sales services. Clients reported poor communication and a lack of industry expertise, which led to unmet expectations and misguided outreach efforts. Overall sentiment in this sector is negative, suggesting that potential clients may need to consider alternate providers for similar projects.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed dissatisfaction with the value for money provided by the company. One CEO noted that although SalesHive was initially chosen for its good value, the service fell short, delivering only one irrelevant meeting and exhibiting poor communication. The client experienced significant issues with project execution and management, leading to a refusal of refund despite unsatisfactory results. Overall, the sentiment reflects a lack of trust in the company's pricing and service delivery.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Noida, India
Services provided
10% Call Center Services5% AI Development5% AR/VR Development +28 services5% Application Management & Support5% Application Testing5% Blockchain5% Business Consulting5% E-Commerce Development5% Enterprise App Modernization5% IoT Development5% Mobile App Development5% Other Application Development5% Robotics Process Automation2% CRM Consulting and SI2% Cloud Consulting & SI2% Custom Software Development2% Cybersecurity2% ERP Consulting and SI2% IT Managed Services2% IT Staff Augmentation2% IT Strategy Consulting2% Other IT Consulting and SI2% Unified Communications Consulting & SI2% Wearable App Development2% Web Development1% Back Office Outsourcing1% Corporate Training & Coaching1% Customer Service Outsourcing1% Document Digitization & Management1% HR Consulting1% Sales OutsourcingAnswering service company IT MNC GROUP INDIA is headquartered in Noida, India. They offer Call Center Services and Mobile App Development and were established in 1995.
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$10,000+< $25 / hr2 - 9
Services provided
90% Customer Service Outsourcing10% Call Center ServicesCustomer Service Outsourcing company Medtech Providers is in New City, New York. Their services include Customer Service Outsourcing and Call Center Services.
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$5,000+< $25 / hr2 - 9Edmonton, Canada
Services provided
30% Market Research20% Direct Marketing20% Sales Outsourcing +4 services10% Call Center Services10% Customer Service Outsourcing5% Email Marketing5% Marketing StrategyKroll Communications Inc. Is a Market Research company based in Edmonton, Canada. They provide Market Research and Direct Marketing and were launched in 2017.
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$1,000+< $25 / hr10 - 49Coimbatore, India
Services provided
30% Call Center Services25% Back Office Outsourcing13% HR Outsourcing +3 services12% PEO/Employee Leasing10% Customer Service Outsourcing10% Sales OutsourcingProzeon, a small answering service, is located in Coimbatore, India. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49
Services provided
35% Market Research28% Sales Outsourcing25% Search Engine Optimization +1 service12% Call Center ServicesMarket Research company Lead Routers is based in India. The team focuses on Market Research and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Duluth, GA
Services provided
50% Direct Marketing30% Call Center Services10% Customer Service Outsourcing +1 service10% Sales OutsourcingCall2Dial Inc is a small Duluth, Georgia-based Direct Marketing company. The team provides Direct Marketing and Call Center Services.
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$1,000+< $25 / hr10 - 49Chennai, India
Services provided
50% Back Office Outsourcing40% Call Center Services10% Customer Service OutsourcingMedicus Billing Services, a Back Office Outsourcing company, is based in Chennai, India. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Sahibzada Ajit Singh Nagar, India
Services provided
30% Call Center Services20% Logistics & Supply Chain Consulting10% Back Office Outsourcing +4 services10% Customer Service Outsourcing10% Other Marketing10% Product Marketing10% Sales OutsourcingMisshya Technology, a call center company, is located in Sahibzada Ajit Singh Nagar, India. Their services include Call Center Services and Logistics & Supply Chain Consulting.
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$1,000+$50 - $99 / hr10 - 49Navi Mumbai, India
Services provided
20% Advertising20% Content Marketing20% Sales Outsourcing +4 services15% Marketing Strategy10% Social Media Marketing10% Web Development5% Search Engine OptimizationIMarketz is an Advertising company. The team specializes in Advertising and Content Marketing and is headquartered in Navi Mumbai, India.
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$1,000+< $25 / hr2 - 9Vancouver, Canada
Services provided
30% Back Office Outsourcing20% Call Center Services20% Sales Outsourcing +3 services10% Email Marketing10% Search Engine Optimization10% Web DesignProspect Solutions is a Back Office Outsourcing company. They are in Vancouver, Canada and have small team. They specialize in Back Office Outsourcing and Call Center Services.
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$5,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
50% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +5 services10% Sales Outsourcing5% Accounting5% HR Outsourcing5% Market Research5% RecruitingCustomer Service Outsourcing company VPO Services was established in 2015. Based in Kuala Lumpur, Malaysia, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Services provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% IT Staff Augmentation +6 services10% Call Center Services10% HR Consulting10% IT Managed Services10% Market Research5% Other IT Consulting and SI5% Other MarketingBased in Kyiv, Ukraine, Mobilunity BPO is a Back Office Outsourcing company. Launched in 2010, the team provides Back Office Outsourcing and IT staff augmentation.
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UndisclosedUndisclosed10 - 49Buenos Aires, Argentina
Services provided
85% Customer Service Outsourcing15% Call Center ServicesTransvalores, a Customer Service Outsourcing company, is based in Buenos Aires, Argentina. Founded in 1998, the team focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Rawalpindi, Pakistan
Services provided
20% Graphic Design15% Back Office Outsourcing15% Sales Outsourcing +7 services10% Content Marketing10% Social Media Marketing10% UX/UI Design5% Branding5% CRM Consulting and SI5% Custom Software Development5% CybersecurityEurosHub is a graphic design company based in Rawalpindi, Pakistan. Their services include Graphic Design and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Evanston, IL
Services provided
30% Back Office Outsourcing30% Call Center Services20% Business Consulting +1 service20% Customer Service OutsourcingZeemedicalbilling is a telephone answering service. They focus on Call Center Services and Back Office Outsourcing and were established in 2010. The firm is headquartered in Evanston, Illinois.
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$1,000+< $25 / hr10 - 49Glasgow, Scotland
Services provided
60% Call Center Services40% Sales OutsourcingSee all 1 projectsThe Lead Generation Company is a lead generation and telemarketing firm. Feedback indicates a predominantly negative experience, with 100% of reviewers expressing dissatisfaction due to unprofessionalism, lack of effective results, and poor communication. Reviewers highlight their failure to deliver on promises, inadequate LinkedIn activity, and an overall lack of initiative in improving outcomes.
Industry Experience
The Lead Generation Company has primarily worked within the IT Services sector, where feedback reveals significant shortcomings. Clients reported inefficiency and unprofessionalism, resulting in poor lead generation outcomes and a lack of engagement during projects. Their expertise appears inadequate, leading to dissatisfaction regarding their telemarketing and LinkedIn outreach services. Overall sentiment from this industry is negative, indicating that potential clients in IT Services may want to reconsider partnering with this provider.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback regarding The Lead Generation Company's cost and value for money is predominantly negative. Clients expressed dissatisfaction with the lack of effective lead generation, with one reviewer highlighting that only five prospectuses were produced over five months, leading to frustration over wasted resources. Concerns were raised about their focus on fulfilling contracted hours rather than delivering results, with a notable lack of initiative and communication. Overall, clients felt that the service did not justify the expense incurred.Was this helpful?
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UndisclosedUndisclosed10 - 49Portsmouth, NH
Services provided
40% Sales Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 1 projectsUnion Resolute is a lead generation company that has received negative feedback for its services. Reviewers highlight disorganized onboarding and poor communication, resulting in unsatisfactory outcomes, such as only two high-quality leads over six months. A significant portion of feedback suggests the need for improved customer responsiveness and results-driven performance.
Industry Experience
Union Resolute has received mixed feedback primarily from the consulting industry. Clients noted challenges with lead generation, highlighting poor communication and disorganized onboarding processes. While their use of technology like Hubspot was mentioned, the overall sentiment indicates a lack of satisfactory ROI and limited success in delivering quality leads. Potential clients in consulting may need to consider these aspects when assessing Union Resolute's fit for similar projects.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients' feedback on Union Resolute highlights concerns regarding overall cost and value for money. One review noted a 'terrible ROI,' as only two leads were generated over six months, raising doubts about the effectiveness of their services. Additionally, the onboarding process was described as disorganized, further diminishing perceived value. Overall, clients expressed dissatisfaction with the returns relative to costs, suggesting a need for improved performance and customer engagement.Was this helpful?
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$1,000+< $25 / hr2 - 9Sheridan, WY
Services provided
40% Back Office Outsourcing20% Corporate Training & Coaching20% Sales Outsourcing +2 services10% Call Center Services10% Ecommerce MarketingSee all 1 projectsLeadVales specializes in lead generation and market research, providing in-depth analysis and comprehensive reports for informed business decision-making. Clients highlight their efficient project management and problem-solving capabilities, praising their work progress and timely delivery. While the services are well-received, some desire greater customization options to better tailor solutions to individual needs.
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$1,000+< $25 / hr2 - 9
Services provided
40% Sales Outsourcing30% Web Design15% Customer Service Outsourcing +1 service15% Search Engine OptimizationSee all 1 projectsDigifybl Media provides services including Shopify website development, logo creation, and lead generation. Reviews highlight the company's effective communication, punctual delivery, and ability to exceed client expectations, particularly in generating more leads than requested. Clients appreciate the value for cost and personalized adjustments according to feedback.
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Undisclosed< $25 / hr2 - 9
Services provided
50% AI Development50% Sales OutsourcingLeadSnake is an artificial intelligence company and Sales Outsourcing company launched in 2022. In Chicago, Illinois, the team provides Artificial Intelligence and Sales Outsourcing.
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$1,000+< $25 / hr2 - 9
Services provided
25% Business Consulting25% Call Center Services25% Pay Per Click +1 service25% Sales OutsourcingOnDem is a PPC company. The Sheridan, Wyoming-based company offers Pay Per Click and Business Consulting.
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Undisclosed$25 - $49 / hr2 - 9Cheadle, England
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingSnappy Assistance is an answering service company. They are in Cheadle, England and have small team. They offer Call Center Services and Back Office Outsourcing.
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$1,000+$100 - $149 / hr2 - 9
Services provided
50% Sales Outsourcing40% Business Consulting10% Financial ConsultingOutPerformerz.com is a small Žilina, Slovakia-based Sales Outsourcing company. The team offers Sales Outsourcing and Business Consulting.
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$5,000+Undisclosed2 - 9
Services provided
50% Sales Outsourcing35% Business Consulting15% Email MarketingPacific Automation Group is a Sales Outsourcing company. The team is headquartered in Seattle, Washington, and their services include Sales Outsourcing and Business Consulting.
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$1,000+$100 - $149 / hr2 - 9Fort Collins, CO
Services provided
70% Event Marketing20% Sales Outsourcing10% Digital StrategySee all 1 projectsDigiCorb offers system updates and optimization services, particularly for staffing and employee management processes. The reviews consistently highlight the company's exceptional attention to detail, fair pricing, and strong communication skills. Clients appreciate DigiCorb's efficiency, integrity, and commitment to exceeding expectations, with Craig frequently mentioned for his personal dedication and expertise.
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$1,000+Undisclosed10 - 49
Services provided
50% Back Office Outsourcing20% Call Center Services10% Customer Service Outsourcing +2 services10% HR Outsourcing10% StaffingBack Office Outsourcing company TwoStaff is based in London, England and Ahmedabad, India. They focus on Back Office Outsourcing and Call Center Services and were founded in 2022.
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UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Services provided
60% Customer Service Outsourcing30% Call Center Services10% Sales OutsourcingBPO Services is a small Vilnius, Lithuania-based Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+$50 - $99 / hr2 - 9Baton Rouge, LA
Services provided
40% Sales Outsourcing15% Advertising15% Conversion Optimization +2 services15% Media Planning & Buying15% Pay Per ClickLeadsPlaza is a small Sales Outsourcing company. Founded in 2017, the team provides Sales Outsourcing and Advertising.
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$1,000+$200 - $300 / hr2 - 9
Services provided
65% Business Consulting35% Sales OutsourcingTG Center for Business Coaching & Practices is a Business Consulting company. Their small team is located in Limassol, Cyprus. Their services include Business Consulting and Sales Outsourcing.
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$10,000+Undisclosed2 - 9Lake Oswego, OR
Services provided
50% Business Consulting15% CRM Consulting and SI15% Sales Outsourcing +2 services10% Back Office Outsourcing10% Low/No Code DevelopmentBusiness Consulting company Maramba Consulting is in Lake Oswego, Oregon. They provide Business Consulting and CRM consulting and SI and were launched in 2017.
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$1,000+< $25 / hr50 - 249Noida, India
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services10% Content Moderation Services10% Data Annotation ServicesHokori Global , a Customer Service Outsourcing company, is based in Noida, India. Their services include Customer Service Outsourcing and Call Center Services.
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Undisclosed$100 - $149 / hr2 - 9Frisco, TX
Services provided
37% Call Center Services32% IT Managed Services5% Cloud Consulting & SI +7 services5% Cybersecurity5% IT Staff Augmentation5% Other IT Consulting and SI5% Web Development2% Application Management & Support2% Application Testing2% IT Strategy ConsultingQuantum IT Group is a small call center company headquartered in Frisco, Texas. Their services include Call Center Services and IT managed services.
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$10,000+$25 - $49 / hr50 - 249Addison, TX
Services provided
25% Sales Outsourcing15% Email Marketing10% Branding +5 services10% Conversion Optimization10% Direct Marketing10% Market Research10% Marketing Strategy10% Social Media MarketingLaunched in 2014, Real Estate IQ is a Sales Outsourcing company. The team provides Sales Outsourcing and Email Marketing and is in Addison, Texas.
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UndisclosedUndisclosed50 - 249
Services provided
35% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +1 service20% Pay Per ClickUS Leads Agency, an answering service company, was founded in 2017. The team offers Call Center Services and Customer Service Outsourcing and is located in Virginia Beach, Virginia.
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$25,000+< $25 / hr50 - 249Gurugram, India
Services provided
25% Call Center Services25% Content Writing Services25% Sales Outsourcing +1 service25% Social Media MarketingSocial media marketing company Reddington Global Consultancy Pvt. Ltd. Is headquartered in Gurugram, India. Their services include Social Media Marketing and Call Center Services.
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$5,000+$25 - $49 / hr250 - 999
Services provided
20% Email Marketing20% Market Research20% Public Relations +2 services20% Sales Outsourcing20% Search Engine OptimizationSilicon Edge, a PR firm, was founded in 2020. The team specializes in Public Relations and Market Research.
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UndisclosedUndisclosed250 - 999Defiance, OH
Services provided
55% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center ServicesCustomer Service Outsourcing company Mammoth Tech was founded in 1964. The agency offers Customer Service Outsourcing and Back Office Outsourcing.
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$5,000+< $25 / hr250 - 999Tirana, Albania
Services provided
75% Customer Service Outsourcing20% Call Center Services5% Back Office OutsourcingEuroCom CX, a Customer Service Outsourcing company, is in Tirana, Albania. They offer Customer Service Outsourcing and Call Center Services and were founded in 2014.
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Undisclosed< $25 / hr10 - 49
Services provided
10% Call Center Services10% E-Commerce Development10% Web Design +16 services7% Ecommerce Marketing7% Email Marketing7% Pay Per Click7% Search Engine Optimization7% Social Media Marketing7% Web Development5% Product Marketing4% Custom Software Development3% Content Marketing3% Mobile & App Marketing3% SMS Marketing3% Video Marketing2% Affiliate Marketing2% Digital Strategy2% Other Digital Marketing1% Mobile App DevelopmentAppVerx is a Wilmington, Delaware-based e-commerce development firm. They specialize in E-Commerce Development and Call Center Services.
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$10,000+< $25 / hr250 - 999Santiago de los Caballeros, Dominican Republic
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingTN Outsourcing is a midsize answering service. Established in 2002, the team offers Call Center Services and Back Office Outsourcing.
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Undisclosed$50 - $99 / hrFreelancer
Services provided
50% Sales Outsourcing10% Business Consulting10% Call Center Services +3 services10% Direct Marketing10% Market Research10% Other MarketingInQubee, a Sales Outsourcing company, is based in Thame, England. They offer Sales Outsourcing and Direct Marketing and were founded in 2016.
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$5,000+< $25 / hr50 - 249Pune, India
Services provided
22% Call Center Services20% Digital Strategy20% Web Design +3 services14% Customer Service Outsourcing12% Back Office Outsourcing12% Sales OutsourcingTessera ITeS Private Limited is a midsize Pune, India-based telephone answering service. Their services include Call Center Services and Digital Strategy.
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UndisclosedUndisclosed10 - 49Wheat Ridge, CO
Services provided
20% Back Office Outsourcing20% Business Consulting20% Call Center Services +3 services20% Customer Service Outsourcing10% Cloud Consulting & SI10% Web DevelopmentMy Call Cloud is a small Business Consulting company. They offer Business Consulting and Call Center Services and were established in 2011.
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List of the Top 15 Outbound Call Center Services
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
36.7/40.020/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
250% Outbound Voice Services -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
220% Outbound Voice Services -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
35.2/40.019.4/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
250% Outbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
35.2/40.020/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
34.7/40.019.8/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
34.4/40.019.6/20 Reviews10/10 Clients & Experience4.8/10 Market PresenceService focus
265% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Ability to deliver
33.6/40.018.6/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
250% Outbound Voice Services -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
35.4/40.019.2/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
33.4/40.017.8/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
225% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
33.4/40.018.4/20 Reviews9.8/10 Clients & Experience5.1/10 Market PresenceService focus
265% Outbound Voice Services -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
33.9/40.019.8/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
75% Outbound Voice Services25% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
32.7/40.017.8/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
180% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
33.7/40.018/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
32.6/40.017.4/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+$50 - $99 / hr10 - 49Horsham , England
Ability to deliver
32.4/40.017.6/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
350% Outbound Voice Services -
$5,000+$100 - $149 / hr10 - 49Dover, DE
Ability to deliver
32.4/40.017.8/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
180% Outbound Voice Services -
$10,000+Undisclosed10 - 49Paris, France
Ability to deliver
32/40.017.8/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
300% Outbound Voice Services -
$1,000+$25 - $49 / hr10 - 49Norristown, PA
Ability to deliver
31.9/40.018.2/20 Reviews8.6/10 Clients & Experience5.2/10 Market PresenceService focus
350% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
33.8/40.018.6/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
110% Outbound Voice Services -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
31.7/40.016.6/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
220% Outbound Voice Services -
$10,000+$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
31.6/40.017.2/20 Reviews10/10 Clients & Experience4.4/10 Market PresenceService focus
190% Outbound Voice Services -
$5,000+Undisclosed10 - 49
Ability to deliver
31.6/40.017.4/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
300% Outbound Voice Services -
$5,000+$100 - $149 / hr50 - 249Denver, CO
Ability to deliver
31.6/40.016/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
270% Outbound Voice Services -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
31.4/40.015.6/20 Reviews10/10 Clients & Experience5.8/10 Market PresenceService focus
210% Outbound Voice Services -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
130% Outbound Voice Services -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
31.3/40.016.2/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
200% Outbound Voice Services -
$25,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
31.3/40.016.6/20 Reviews9.8/10 Clients & Experience4.8/10 Market PresenceService focus
270% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
31.2/40.016.6/20 Reviews9.4/10 Clients & Experience5.2/10 Market PresenceService focus
110% Outbound Voice Services -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
31.2/40.017.4/20 Reviews10/10 Clients & Experience3.8/10 Market PresenceService focus
270% Outbound Voice Services
Latest Outbound Articles
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Outbound Call Center FAQs
Outbound call centers offer business operations-focused services, such as conducting outgoing calls to customers and prospects. These companies represent their clients and handle tasks such as outbound sales, customer notifications, and data collection.
Outbound call centers are dedicated to proactively making outgoing calls; whereas inbound call centers are more engaged with reactive call support. These vendors leverage different technologies such as predictive dialers, call recording and analytics systems, and scripting tools.
Essentially, outbound call centers play an essential role in guiding the business towards success. They are primarily responsible for contacting and engaging with potential customers and existing customers. They work hand in hand with different departments to ensure customer satisfaction and consistently generate new business.
Selecting the right outbound call center company is crucial for success and getting optimal ROI from your investment. Here are some key factors to consider when evaluating potential service providers:
- Industry expertise and experience
- Compliance and data security
- Technology stack (the tools they use to conduct calls, track key metrics, and report data)
- Agent quality and language proficiency
- Scalability and customization (if they can tailor scripts, reporting formats, and adjust team size as you grow your business)
- Industry reputation and client testimonials
Clutch can help you learn more about potential outbound call center partners. Our collection of client ratings and reviews is designed to help you identify their strengths and weaknesses.
Not knowing what warning signs to watch out for when working with an outbound call center can cost you time, money, and a damaged reputation. Be mindful of these red flags when evaluating and partnering with a potential service provider:
- Lack of transparency in terms of pricing and service descriptions
- No industry experience, especially for businesses in the financial services and medical sectors
- Irregular or ineffective performance reporting
- No customization offered
- Record of data security lapses or poor data hygiene
Ignoring these red flags will just result in more headaches than wins. Knowing what to be wary of is part of hiring correctly.
The cost of hiring a dedicated outbound call center company depends widely on several factors, including agent expertise, call volume, and location. The different pricing models applied by different service providers also impact pricing – some companies offer per-agent-per-hour structure, per-minute pricing, and per-lead pricing.
The average call center projects reviewed on Clutch cost less than $10,000 or less than $25 per hour. Check out our detailed pricing guide to find out more: Call Center Pricing Guide
Outbound call center companies cater to or focus on different industries. Some service providers are dedicated to specific markets such as medical and healthcare, while some can operate in different sectors such as travel and hospitality, real estate, and e-commerce and retail. Here are the common industries they serve and what solutions they typically offer:
- E-commerce and retail: upselling/cross-selling calls, customer feedback gathering, and abandoned cart recovery solutions
- Real estate: Cold calling for potential leads and appointment setting
- Travel and hospitality: Promotional outreach, loyalty program campaigns
- Healthcare and medical: Medical surveys, appointment reminders, and patient follow-ups
- Financial services: Lead generation, debt collection, and appointment setting
- Telecommunications: Upselling campaigns and customer retention programs
- Legal services: Appointment setting, litigation support outreach, and client intake follow-ups
- Technology and SaaS: User onboarding assistance, lead generation, and product demos
Finding the right team with in-depth experience and expertise in your market can help guide your project’s success.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.