Top Outbound Call Centers
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$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Services provided
See all 83 projectsCleverly is a lead generation agency that utilizes LinkedIn and email outreach strategies to generate leads for businesses. Reviews for Cleverly are mixed, with approximately 57% positive feedback focusing on professional project management, responsiveness, and effective lead generation. However, about 43% of the reviews are negative, highlighting issues such as poor service delivery, mismanagement, and failure to produce promised outcomes. Key themes include the need for improved targeting, communication, and accountability.
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$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
See all 4 projectsTRU29 Solutions Inc. is a versatile business process outsourcing company offering services in HR management, outbound sales, customer support, and social media management. The company receives overwhelmingly positive feedback, with clients praising their professionalism, responsiveness, and adaptability. Approximately 100% of reviewers highlight their effective management and exceptional service delivery, although some note minor areas for improvement in communication timeliness.
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
See all 41 projectsLimTC is a customer support and back-office outsourcing company recognized for its ability to enhance customer satisfaction and streamline administrative processes. Across their reviews, they consistently receive positive feedback for aligning with company values, improving customer satisfaction by up to 25%, and reducing administrative burdens. Approximately 80% of reviewers highlight LimTC's professionalism and effective project management, while some suggest expanding language offerings.
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UndisclosedUndisclosed50 - 249Toronto, Canada
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See all 13 projects24H Virtual is a virtual assistance company specializing in call answering, customer support, and administrative services. The reviews reflect a high level of satisfaction, with approximately 90% of clients praising their responsiveness and reliability. Many clients appreciate their personalized service, with 50% highlighting the direct communication with co-founders and their team. Overall, 24H Virtual is commended for its professionalism and ability to adapt to client needs.
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
See all 10 projectsBoldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.
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$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
See all 16 projectsBlue Valley Marketing is a versatile agency offering telemarketing, inbound and outbound call center services, specializing in lead generation and customer support. With a 100% positive review rate, clients commend their excellent project management, responsiveness, and adaptability to business needs. Notably, 85% of reviews highlight their effective communication and problem-solving skills.
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$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Services provided
See all 12 projectsBitWide is a lead generation and sales outreach company that leverages LinkedIn, email, and cold calling to enhance client sales and brand awareness. The company consistently receives positive reviews, with 100% of clients praising their communication and adaptability. They are noted for providing good value for cost and aligning with client values, with 86% of reviews mentioning these factors. Some feedback suggests improvements in timeliness and KPI tracking.
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$5,000+< $25 / hr10 - 49Kyiv, Ukraine
Services provided
See all 7 projectsSparklead is a lead generation agency known for its structured and strategic approach to client projects, employing methods like LinkedIn and email outreach. The company consistently receives positive feedback, with 100% of reviews praising their expertise, project management, and ability to exceed expectations. Sparklead is commended for its personalized service and effective communication, often leading to significant improvements in client outcomes.
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$1,000+$50 - $99 / hr50 - 249Farmington, CT
Services provided
See all 22 projectsStrategic Sales & Marketing is a telemarketing and lead generation agency specializing in B2B outreach and sales campaign management. The company consistently receives positive feedback, with over 90% of reviewers highlighting their efficiency in generating leads and converting them into sales. Clients commend their database expertise and project management skills, with a notable 80% praising their professionalism and adaptability to client needs.
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$1,000+Undisclosed10 - 49
Services provided
See all 28 projectsLunas Consulting is a lead generation and business consulting firm that excels in creating tailored outbound strategies and optimizing digital marketing efforts. Clients consistently praise their data-driven approach, with 100% positive feedback highlighting their ability to adapt strategies to fit unique industry needs. Approximately 40% of reviews commend their expertise in integrating data analysis and refining strategies based on performance metrics.
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$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Services provided
See all 23 projectsFlatworld Solutions is a versatile business process outsourcing company offering services such as Power BI reporting, website development, application administration, and call center management. The company is praised for its professionalism, responsiveness, and expertise, with approximately 75% of reviews highlighting their excellent communication and timeliness. While some feedback suggests areas for improvement in project management and pricing, the majority of reviews express satisfaction with the value and quality of services provided.
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$5,000+$25 - $49 / hr10 - 49L'viv, Ukraine
Services provided
See all 4 projectsScaleuphero is a lead generation company that specializes in identifying and engaging sales partners and prospects through tailored and efficient outreach strategies. Their services are highly valued, as indicated by consistently positive feedback, with approximately 90% of reviewers noting their proactive and reliable project management. Common themes include their ability to swiftly adapt strategies and provide substantial insights into target markets.
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$1,000+Undisclosed250 - 999Nashville, TN
Services provided
See all 6 projectsJumpCrew is a sales and marketing services company known for its expertise in lead generation, outbound marketing, and sales management. The company has received predominantly positive feedback, with 90% of reviewers expressing satisfaction with their work. Recurring themes in reviews include JumpCrew's professionalism, adaptability, and effective project management skills, with multiple clients highlighting their ability to meet goals and react swiftly to changing needs.
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$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
See all 5 projectsSummitNext is a recruitment and staffing agency known for its proficiency in finding niche talent and managing employee services. The company has garnered a high level of satisfaction, with reviews highlighting their timely delivery, quality candidate sourcing, and adaptability to client needs. Approximately 80% of reviewers praised SummitNext for their responsiveness and professionalism. No significant areas for improvement were frequently noted.
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$1,000+< $25 / hr10 - 49Thatcham , England
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See all 2 projectsVerbatim Virtual Receptionists is a company specializing in call handling services, offering solutions such as call overflow management, spam filtering, and CRM integration. Reviews highlight a high satisfaction rate, with clients appreciating their flexibility and professionalism. Approximately 90% of reviewers emphasize their positive impact on operational efficiency and customer service. Clients commend their responsiveness and personalized service, with few areas identified for improvement.
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$1,000+< $25 / hr10 - 49
Services provided
See all 13 projectsPeoplr is a lead generation and sales optimization company renowned for its innovative strategies and tailored solutions. Across the reviews, 100% of clients noted significant improvements in lead volume and conversion rates, while 80% praised their responsive project management. However, 20% suggested more detailed progress reporting would enhance their service.
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$10,000+$300+ / hr2 - 9Toronto, Canada
Services provided
See all 13 projectsPortage Sales is a strategic sales and leadership development firm offering tailored solutions to improve sales performance, team cohesion, and client engagement. Across their reviews, clients consistently report transformative outcomes, including sales growth of up to 40%, effective leadership training, and enhanced client interaction quality. Approximately 90% of reviews highlight Portage's personalized, empathetic approach and exceptional project management, with no significant areas for improvement noted.
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$5,000+< $25 / hr250 - 999Iași, Romania
Services provided
See all 9 projectsIntelligentBee is a versatile company providing IT support, customer service, and software development. Reviews highlight their flexibility, on-time delivery, and high satisfaction rates, with 100% of clients praising their commitment to quality and responsiveness. Notably, 90% of users appreciate their product flow, and all reviews emphasize their adaptability and proactive problem-solving skills.
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$1,000+< $25 / hr50 - 249Amritsar, India
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See all 5 projectsOctopus Tech Solutions is a call center service provider specializing in telemarketing, lead generation, and customer support services. Across client reviews, 100% of feedback is positive, highlighting their dedication, effective communication, and ability to meet deadlines. Notably, 60% of reviewers commend their responsiveness, and several emphasize their competitive pricing and willingness to adapt to client needs.
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$1,000+< $25 / hr250 - 999
Services provided
See all 8 projectsLTVplus is a company that specializes in providing comprehensive customer support outsourcing solutions. They have received overwhelmingly positive feedback, with approximately 100% of reviewers highlighting their effective project management and ability to adapt to client needs. A notable 83% of clients mention LTVplus's alignment with their company values and budgetary needs, demonstrating their commitment to delivering tailored and efficient services.
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$1,000+< $25 / hr1,000 - 9,999Gurugram, India
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See all 6 projectsMattsenKumar LLC is a versatile business process outsourcing company offering a range of services, including digitization, call center operations, and telesales. The company is highly praised for adaptability, communication, and service quality, with 100% of reviews highlighting these attributes as strengths. The company demonstrates efficiency and adaptability, showing significant improvements in project outcomes, such as reduced processing times and increased sales conversions.
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$10,000+$100 - $149 / hr2 - 9
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See all 8 projectsSalesHoney is a lead generation and digital marketing firm, highly praised for its ability to generate leads, develop sales campaigns, and manage outreach effectively. Reviewers note impressive results, such as a 350%-400% pipeline growth and successful meeting setups. Across reviews, 100% highlight their professional communication and strategic capabilities, and while some suggest expanding service offerings, overall feedback is overwhelmingly positive.
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UndisclosedUndisclosed1,000 - 9,999Noida, India
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See all 5 projectsGo4customer is a call center service provider specializing in inbound and outbound services, client support, and compliance training. Reviews indicate a strong focus on customer satisfaction, operational efficiency, and responsiveness to client needs. With over 90% of reviews highlighting their professionalism and adaptability, Go4customer is praised for enhancing client satisfaction and offering comprehensive support.
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$1,000+$300+ / hr2 - 9London, England
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See all 27 projectsFriday Solved is a sales strategy and business development consultancy renowned for building scalable and effective sales engines for clients across various industries. Reviews indicate a 100% positive feedback rate, highlighting Friday Solved's excellent project management, responsiveness, and exceptional cultural fit. Notably, 87% of reviews commend the company's tailored solutions and transformative impact on clients' sales strategies, with many emphasizing their impressive work ethic and dedication.
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$1,000+< $25 / hr10 - 49
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See all 39 projectsFunel is a lead generation and marketing strategy company with a strong focus on enhancing brand awareness, generating qualified leads, and executing strategic marketing initiatives. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their effective project management, clear communication, and strategic approach. Reviewers consistently praise Funel’s ability to deliver tailored solutions that align with client objectives, resulting in significant improvements in lead generation, conversion rates, and brand engagement.
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$50,000+< $25 / hr1,000 - 9,999Medellín, Colombia
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See all 7 projectsSolvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
See all 38 projectsCrewBloom is an outsourcing company specializing in recruiting and providing customer support, administrative, and back-office services. Reviews indicate a high level of satisfaction, with 100% of reviewers expressing positive feedback about their professionalism, attention to detail, and quick turnaround times. Many clients (over 80%) commend CrewBloom for their excellent customer service and the quality of candidates they provide.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
See all 6 projectsHiredSupport is a customer support service provider specializing in live chat, email, and social media engagement. Their reviews highlight a consistent reduction in response times and improvements in customer satisfaction scores, with 100% of reviewers noting their professionalism and adaptability. They are highly valued for their ability to integrate seamlessly with client systems and manage dynamic project requirements effectively, achieving customer satisfaction ratings as high as 91%.
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UndisclosedUndisclosed50 - 249Margate, FL
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See all 20 projectsAnswering Service Care, a company specializing in providing 24/7 call answering services, is commended by clients for its professional and responsive support. Approximately 90% of the reviews highlight timely delivery and effective communication. Clients appreciate their bilingual capabilities and competitive pricing, but some suggest improvements in app functionality and caller recognition.
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$1,000+Undisclosed50 - 249San Francisco, CA
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See all 14 projectsStart Up And Fly Inc. is a lead generation and sales outsourcing company renowned for its strategic and tailored approaches to client needs. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their effective project management, proactive communication, and ability to meet objectives efficiently. Their focus on understanding client goals and delivering high-quality leads is a recurring theme across all reviews, emphasizing their reliability and professionalism.
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
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See all 6 projectsIntellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.
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$1,000+$50 - $99 / hr10 - 49Wrocław, Poland
Services provided
See all 35 projectsCasbeg is a consulting firm specializing in sales and marketing process optimization, CRM implementation, and business development support. The reviews reveal a high satisfaction rate, with approximately 95% of clients praising their tailored, data-driven approach and effective project management. Clients notably appreciate Casbeg’s expertise in improving sales efficiency and providing strategic insights, resulting in enhanced revenue growth and streamlined operations.
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$10,000+$50 - $99 / hr10 - 49Willoughby, OH
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See all 8 projectsJMS Elite is a business development company specializing in lead generation and sales outreach for B2B companies. Across their reviews, clients consistently commend their professionalism, strategic alignment, and effectiveness in reaching decision-makers, with approximately 90% of reviews highlighting their high-quality team. JMS Elite is noted for generating significant leads and consistently delivering timely results, though clients acknowledge their niche is more suited for targeted, strategic programs rather than high-volume environments.
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$1,000+< $25 / hr1,000 - 9,999
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See all 1 projectsKantipur Management Private Limited is a customer service and sales support company, known for its specialized expertise in improving operational efficiency for clients like Jagdamba Motors Pvt. Ltd. Their services receive commendable feedback, with 100% of reviews highlighting their timely delivery and high-quality service, aligning with client values and offering customizable solutions for enhanced customer satisfaction and sales performance.
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$5,000+$25 - $49 / hr50 - 249Evanston, IL
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See all 11 projectsAcquirent is a company specializing in outsourced sales and lead generation services, effectively functioning as a call center and marketing campaign facilitator. Review feedback highlights their strong communication, project management skills, and flexibility, with over 90% of reviews mentioning these as strengths. Clients report increased connectivity and successful campaign outcomes, while a few note areas for potential enhancement in data follow-up and technical processes. Overall, Acquirent is commended for their sales culture and ability to align with client objectives.
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$1,000+< $25 / hr1,000 - 9,999London, England
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See all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
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$1,000+< $25 / hr50 - 249
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See all 11 projectsTaskDrive is a lead generation and data enrichment company, offering services such as prospect research, CRM data cleaning, and outsourced sales development. The feedback is overwhelmingly positive, with 100% of reviewers praising their professionalism, responsiveness, and timely project management. Many clients appreciate TaskDrive's ability to adapt to diverse project needs, though frequent account manager changes are noted as a minor area for improvement.
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
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See all 23 projectsMercatus is a lead generation and outreach firm known for its structured B2B strategies tailored to various industries, including e-commerce and IT services. Reviews indicate high client satisfaction, with around 90% of feedback being positive. Clients appreciate Mercatus for its effective communication, proactive project management, and success in meeting targets, although areas for improvement include expanding outreach strategies in specific markets.
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$1,000+< $25 / hr50 - 249Philadelphia, PA
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See all 5 projectsOutsourcing Business Solutions is a professional accounting services firm specializing in bookkeeping, reconciliation, and back-office support. With a 100% positive feedback rate, clients praise their efficiency, reliability, and strong project management. The company is noted for its transparency, timely delivery, and effective communication, making it a valuable partner for businesses seeking cost-effective and high-quality accounting solutions.
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$1,000+$50 - $99 / hr2 - 9Gdańsk, Poland
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See all 14 projectsArchitecture of Sales is a business development company specializing in lead generation, market entry, and client acquisition, predominantly in the Polish market. Reviews indicate a 100% positive feedback rate, with clients highlighting their professionalism, responsiveness, and ability to deliver on time. Impressively, 90% of reviewers commend their tailored approach and ability to align with company values, while also noting their technical prowess and cultural fit.
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$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
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See all 3 projectsSRG ASIA PACIFIC is a telecommunications service provider, specializing in inbound telemarketing, customer support, and recruitment services. The company has received predominantly positive feedback, with clients appreciating their agility, project management, and client-oriented approach. However, some reviews highlight areas for improvement, such as enhancing employee retention and outbound telesales performance. Approximately 20% of reviewers mentioned challenges in the team's retention and communication.
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$10,000+$50 - $99 / hr10 - 49Mascot, Australia
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See all 22 projectsIllicium is a business consulting firm specializing in sales strategy, market research, and recruitment services. The company received overwhelmingly positive feedback, with 100% of reviews praising their timely delivery and responsiveness. Clients frequently highlighted Illicium's ability to align with their culture and needs, with over 75% noting a good value for cost and effective project management.
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$1,000+< $25 / hr10 - 49Tallinn, Estonia
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See all 9 projectsDatarob is a lead generation and digital marketing company that offers services such as database generation, email and LinkedIn outreach, and domain health management. The reviews highlight Datarob's flexibility, responsiveness, and customer-oriented approach, with 100% of clients noting their ability to meet specific project needs and deliver excellent results. Clients consistently praise their effective communication and adaptability, indicating a strong partnership ethos.
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$5,000+Undisclosed50 - 249Salt Lake City, UT
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See all 4 projectsLaunch Leads is a company specializing in appointment-setting and lead generation services. Across their reviews, 100% of clients highlight their professional and adaptive approach, with significant outcomes like a $1 million pipeline and an 18-20% lead-to-demo conversion rate. The use of both technology and personal outreach is frequently praised, contributing to their successful integration into clients' workflows.
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$5,000+$25 - $49 / hr250 - 999
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See all 6 projectsNorthern Lights Technology Development is a software development company specializing in custom solutions such as hotel management systems, RPA software, MES systems, and WMS. The company consistently receives positive feedback, with 100% of reviewers praising their professional talent, effective communication, and problem-solving capabilities. Clients highlight their ability to streamline operations, improve efficiency, and provide reliable, high-quality services.
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$5,000+< $25 / hr50 - 249Islamabad, Pakistan
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See all 4 projectsPhi Consulting is a versatile consulting firm specializing in sales development, customer support, and partnership programs. They consistently deliver projects on time, with approximately 75% of reviewers highlighting their professionalism and value for cost. Clients appreciate their adaptability and industry expertise, though some note connectivity issues with work devices. Overall, Phi Consulting is recognized for its excellent talent and ability to meet diverse client needs.
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$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
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See all 3 projectsVoice Contact Center is a customer service outsourcing company specializing in call center support, email and phone inquiries, and issue resolution. Overall, feedback is highly positive, with clients emphasizing their timely service, value for cost, and flexibility. Notably, 100% of reviewers appreciated their ability to meet service level agreements and responsiveness to customer needs.
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$1,000+$25 - $49 / hr2 - 9Franklin, TN
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See all 9 projectsOutboundView is a specialized lead generation and sales enablement company that offers outsourced cold calling, email marketing, and multi-channel campaigns. The company receives overwhelmingly positive feedback, with 100% of reviewers highlighting their effectiveness in increasing leads and meeting scheduling targets. OutboundView is praised for its responsiveness, process-oriented approach, and ability to align with client goals, with no suggested areas for improvement from clients.
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$5,000+Undisclosed10 - 49Bengaluru, India
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See all 7 projectsLeadStrategus is a demand generation and market research firm specializing in account-based marketing (ABM) and lead generation through highly personalized messaging. Their services have consistently garnered positive feedback, with 100% of reviewers highlighting their dedication to delivering well-researched and effective solutions. Clients commend their strong communication, timely delivery, and ability to produce actionable insights that align with client goals and values.
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$5,000+$50 - $99 / hr10 - 49Chennai, India
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See all 15 projectsLeadle Consulting is a lead generation company specializing in generating high-quality leads and setting appointments for businesses across various sectors. The company is praised for its effective multi-channel lead generation strategies, responsiveness, and commitment to client success. Approximately 85% of reviewers highlight their professionalism and project management capabilities, while a small percentage mention areas for improvement in communication. Overall, Leadle Consulting receives highly positive feedback from clients.
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List of the Top 15 Outbound Call Center Services
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
36.7/40.020/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
250% Outbound Voice Services -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
220% Outbound Voice Services -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
35.2/40.019.4/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
250% Outbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
35.2/40.020/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
34.7/40.019.8/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
34.4/40.019.6/20 Reviews10/10 Clients & Experience4.8/10 Market PresenceService focus
265% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Ability to deliver
33.6/40.018.6/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
250% Outbound Voice Services -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
35.4/40.019.2/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
33.4/40.017.8/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
225% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
33.4/40.018.4/20 Reviews9.8/10 Clients & Experience5.1/10 Market PresenceService focus
265% Outbound Voice Services -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
33.9/40.019.8/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
75% Outbound Voice Services25% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
32.7/40.017.8/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
180% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
33.7/40.018/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
32.6/40.017.4/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
280% Outbound Voice Services -
$1,000+$50 - $99 / hr10 - 49Horsham , England
Ability to deliver
32.4/40.017.6/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
350% Outbound Voice Services -
$5,000+$100 - $149 / hr10 - 49Dover, DE
Ability to deliver
32.4/40.017.8/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
180% Outbound Voice Services -
$10,000+Undisclosed10 - 49Paris, France
Ability to deliver
32/40.017.8/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
300% Outbound Voice Services -
$1,000+$25 - $49 / hr10 - 49Norristown, PA
Ability to deliver
31.9/40.018.2/20 Reviews8.6/10 Clients & Experience5.2/10 Market PresenceService focus
350% Outbound Voice Services -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
33.8/40.018.6/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
110% Outbound Voice Services -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
31.7/40.016.6/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
220% Outbound Voice Services -
$10,000+$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
31.6/40.017.2/20 Reviews10/10 Clients & Experience4.4/10 Market PresenceService focus
190% Outbound Voice Services -
$5,000+Undisclosed10 - 49
Ability to deliver
31.6/40.017.4/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
300% Outbound Voice Services -
$5,000+$100 - $149 / hr50 - 249Denver, CO
Ability to deliver
31.6/40.016/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
270% Outbound Voice Services -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
31.4/40.015.6/20 Reviews10/10 Clients & Experience5.8/10 Market PresenceService focus
210% Outbound Voice Services -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
130% Outbound Voice Services -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
31.3/40.016.2/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
200% Outbound Voice Services -
$25,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
31.3/40.016.6/20 Reviews9.8/10 Clients & Experience4.8/10 Market PresenceService focus
270% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
31.2/40.016.6/20 Reviews9.4/10 Clients & Experience5.2/10 Market PresenceService focus
110% Outbound Voice Services -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
31.2/40.017.4/20 Reviews10/10 Clients & Experience3.8/10 Market PresenceService focus
270% Outbound Voice Services
Latest Outbound Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://images-dev.clutch.co/clutch-static-staging/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Outbound Call Center FAQs
Outbound call centers offer business operations-focused services, such as conducting outgoing calls to customers and prospects. These companies represent their clients and handle tasks such as outbound sales, customer notifications, and data collection.
Outbound call centers are dedicated to proactively making outgoing calls; whereas inbound call centers are more engaged with reactive call support. These vendors leverage different technologies such as predictive dialers, call recording and analytics systems, and scripting tools.
Essentially, outbound call centers play an essential role in guiding the business towards success. They are primarily responsible for contacting and engaging with potential customers and existing customers. They work hand in hand with different departments to ensure customer satisfaction and consistently generate new business.
Selecting the right outbound call center company is crucial for success and getting optimal ROI from your investment. Here are some key factors to consider when evaluating potential service providers:
- Industry expertise and experience
- Compliance and data security
- Technology stack (the tools they use to conduct calls, track key metrics, and report data)
- Agent quality and language proficiency
- Scalability and customization (if they can tailor scripts, reporting formats, and adjust team size as you grow your business)
- Industry reputation and client testimonials
Clutch can help you learn more about potential outbound call center partners. Our collection of client ratings and reviews is designed to help you identify their strengths and weaknesses.
Not knowing what warning signs to watch out for when working with an outbound call center can cost you time, money, and a damaged reputation. Be mindful of these red flags when evaluating and partnering with a potential service provider:
- Lack of transparency in terms of pricing and service descriptions
- No industry experience, especially for businesses in the financial services and medical sectors
- Irregular or ineffective performance reporting
- No customization offered
- Record of data security lapses or poor data hygiene
Ignoring these red flags will just result in more headaches than wins. Knowing what to be wary of is part of hiring correctly.
The cost of hiring a dedicated outbound call center company depends widely on several factors, including agent expertise, call volume, and location. The different pricing models applied by different service providers also impact pricing – some companies offer per-agent-per-hour structure, per-minute pricing, and per-lead pricing.
The average call center projects reviewed on Clutch cost less than $10,000 or less than $25 per hour. Check out our detailed pricing guide to find out more: Call Center Pricing Guide
Outbound call center companies cater to or focus on different industries. Some service providers are dedicated to specific markets such as medical and healthcare, while some can operate in different sectors such as travel and hospitality, real estate, and e-commerce and retail. Here are the common industries they serve and what solutions they typically offer:
- E-commerce and retail: upselling/cross-selling calls, customer feedback gathering, and abandoned cart recovery solutions
- Real estate: Cold calling for potential leads and appointment setting
- Travel and hospitality: Promotional outreach, loyalty program campaigns
- Healthcare and medical: Medical surveys, appointment reminders, and patient follow-ups
- Financial services: Lead generation, debt collection, and appointment setting
- Telecommunications: Upselling campaigns and customer retention programs
- Legal services: Appointment setting, litigation support outreach, and client intake follow-ups
- Technology and SaaS: User onboarding assistance, lead generation, and product demos
Finding the right team with in-depth experience and expertise in your market can help guide your project’s success.