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Top Call Center Services & Voice Services in Springfield

Ratings Updated: September 18, 2026
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75 Companies

Country: United States
State: Massachusetts
City: Springfield

List of the Top Springfield Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    SalesRoads Logotype

    SalesRoads

    4.9 65 reviews
    Premier Verified
    $5,000+
    Undisclosed
    50 - 249
    Serves Springfield, United States

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    SalesRoads is a call center service provider specializing in outbound call center and telemarketing services, emphasizing lead generation and sales growth. Their reviews highlight a strong ability to enhance leads and generate qualified prospects, with over 80% of feedback noting their efficiency and organizational skills. Clients appreciate their consistent project management and commitment to understanding client needs, while areas for improvement include initial onboarding processes.

    See all 65 projects
    28 of 38 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Appointment Setting Services for Material Handling Company

    5.0 — SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down Read more
    Read 38 Reviews

    Industry Experience

    SalesRoads has demonstrated significant expertise across various industries including Information Technology, Manufacturing, Financial Services, Real Estate, and Education, receiving positive feedback for their proactive lead generation and appointment-setting capabilities. Clients praised their responsiveness, adaptability, and ability to deliver qualified leads, resulting in increased sales and successful partnerships. Overall sentiment reflects strong satisfaction, particularly in the IT and Financial sectors, while highlighting the provider's commitment to understanding client needs and goals.

    Read All Reviews

    Select Industry to see insights

    Software Manufacturing Real estate Financial services Design Healthcare Nonprofit Engineering Human Resources IT Services Business services Consumer Products Other Industry Education Retail Advertising & marketing Information technology Legal

    Average Project Cost Breakdown

    $50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

    What Clients Have Said

    Client feedback indicates that SalesRoads delivers strong value for money, with many noting a positive return on investment. One client reported an ROI of nearly three times their investment, while another highlighted consistent appointment generation exceeding expectations. Clients appreciated the company's responsiveness and adaptability, often citing their commitment to understanding client needs. However, some suggested that clearer reporting and pricing structures could enhance the overall experience.
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    United States (61) Canada (2) Austria (1) Spain (1)
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Springfield, United States

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Exceptional performance

    Clients consistently praised Hugo for their exceptional performance, highlighting substantial outcomes such as an 80% reduction in support ticket response times and effective community moderation for over 100K users. Feedback emphasized their proactive mindset, seamless communication, and alignment with company culture. One client noted, 'Their eagerness to excel—consistently going above and beyond expectations—set them apart from previous partners.' Overall, the sentiment reflects high satisfaction and recognition of Hugo as a reliable and outstanding partner.
    • Digital Strategy for Environmental Solutions Platform
      5.0 Aug 29, 2023

      Our partnership with Hugo Outsourcing Company has sparked a remarkable transformation in our operations. We now update solution pages four times faster, ensuring clients access the latest information promptly. Additionally, our customer responses occur in under two hours, showcasing our commitment to swift and top-notch service. These achievements exemplify our dedication to innovation and exceptional customer experiences, setting new industry benchmarks.

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    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.

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    • Multilingual Customer Support for Beverage Company
      5.0 Aug 22, 2023

      I'm thrilled to share my experience working with Hugo that has truly transformed our customer support. Their expertise in accelerating response times and providing multilingual support has been nothing short of remarkable. They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.

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    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    Helpware CX Logotype

    Helpware CX

    4.8 47 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Springfield, United States

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.

    See all 47 projects

    Reviews mention Innovative

    Clients have praised Helpware for their innovative approach, particularly in transforming a largely paper-based system into a digital call center capable of handling over 250 calls daily. One client noted their team's technical savviness and proactive suggestions, highlighting their commitment to leveraging cutting-edge solutions. The overall sentiment reflects strong satisfaction with Helpware's ability to optimize operational processes and enhance customer engagement, reinforcing their reputation as an innovative partner.
    • Inbound, Outbound, & Back Office for Pain Management Practice
      5.0 Oct 18, 2018

      The team is very technically savvy, always looking for ways to leverage cutting-edge trends and solutions. Their team members regularly attend conferences to expand their portfolio of skills and capabilities. They consistently offer valuable suggestions and recommendations, which speaks to their impeccable customer service.

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    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently highlight Helpware's strong value for money, with many noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, a CEO mentioned they chose Helpware due to its 'good value for cost' and 'pricing fit our budget.' Another client emphasized significant cost savings and efficient project management, stating, 'They meet deadlines and stay within the budget.' Overall, feedback reflects a positive sentiment regarding Helpware's affordability and the quality of their work.
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    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    1 of 1 Springfield-based review is 5 stars
    Unknown avg. project cost for Call Center Services services in Springfield

    Call Center Services project highlight

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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    Select VoiceCom Logotype

    Select VoiceCom

    Not yet reviewed

    Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Springfield, United States

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

    2 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Third-Party Management Company

    4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
    Read 4 Reviews

    Industry Experience

    Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.

    Read All Reviews

    Select Industry to see insights

    Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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  • ct home specialist Logotype

    Not yet reviewed

    $25,000+
    Undisclosed
    50 - 249
    Somers, CT

    Services provided

    40% Call Center Services
    30% Contract Manufacturing
    10% Commercial Property Management +2 services
    10% Content Marketing
    10% Direct Marketing

    Ct home specialist is an answering service company. Located in Somers, Connecticut, their team provides Call Center Services and Contract Manufacturing.

    Read more
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  • Strategic Sales & Marketing Logotype

    4.7 22 reviews
    $1,000+
    $50 - $99 / hr
    50 - 249
    Farmington, CT

    Services provided

    100% Sales Outsourcing

    Strategic Sales & Marketing, a provider of Contact Center Services, excels in generating leads and setting appointments through outbound call initiatives. With a focus on telemarketing and customer care, 100% of reviewers highlight their adaptability and professionalism. Clients report substantial growth, attributing 65% of business from their leads, with some achieving a 300% ROI. Their project management and attention to detail receive consistent praise.

    See all 22 projects

    Industry Experience

    Strategic Sales & Marketing has demonstrated strong expertise across multiple industries, including Manufacturing, Healthcare, Financial Services, and Education. Feedback emphasizes their proficiency in lead generation and telemarketing, with clients praising their ability to produce high-quality leads and measurable sales increases. The overall sentiment is positive, highlighting their collaborative approach, adaptability, and transparency, making them a suitable partner for organizations in need of sales support and customer acquisition strategies.

    Read All Reviews

    Select Industry to see insights

    Manufacturing Healthcare Education Software Business services IT Services Hospitality & leisure Information technology Advertising & marketing Other Industry Consulting

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $200,000 to $999,999 (6) $50,000 to $199,999 (5) Less than $10,000 (2)

    What Clients Have Said

    Overall feedback indicates that clients perceive Strategic Sales & Marketing as providing excellent value for money, often exceeding expectations in lead generation and sales metrics. For instance, one client noted that their investment of $250,000 resulted in a significant increase in sales and exceeded metrics by two or three times. Another client emphasized that hiring SSM was the best decision, stating they achieved results that would be impossible to replicate internally for the same budget. However, one review expressed dissatisfaction regarding unmet lead generation promises, highlighting a mixed experience.
    Read All Reviews
    1 of 2 Springfield-based review is 5 stars
    $200,000 – $999,999 avg. project cost for Call Center Services services in Springfield

    Springfield-based Call Center Services project highlight

    Telemarketing for Health & Human Services Consultancy

    5.0 — Strategic helped develop strategies and administered telemarketing services aimed at establishing marketing business with medical centers, hospitals, and nonprofit organizations. Read more
    Read Similar Reviews
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  • Featured

    What are Featured Providers?

    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Springfield, United States

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects

    Reviews mention Communicative

    Clients consistently praise Six Eleven Global Services for their effective communication and responsiveness. One client noted that the team provides timely replies and actively engages in discussions, stating, 'Six eleven always replies on time' and 'communicate actively & politely for any changes.' Another highlighted the ease of communication, remarking on their friendly and responsive nature. Overall, the sentiment regarding their communicative abilities is overwhelmingly positive, indicating a strong alignment with client needs.
    • BPO Services for Logistics & Supply Chain Company
      5.0 Apr 25, 2023

      Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.

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    • BPO Services for Telecommuniactions & IT Services Company
      4.5 Feb 15, 2023

      Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses. We have a call with the CEO every three months to talk about QA and process improvements.

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    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for E-Commerce Company

    5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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    United States (6) Canada (1) Malaysia (1)
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    A-SALES AB Logotype

    A-SALES AB

    4.8 68 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Springfield, United States

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB is a Contact Center Services company specializing in outbound sales and pipeline generation. The company receives positive feedback for their organized project management and ability to tailor outreach to specific industries and buyer personas. Approximately 87.5% of reviews highlight their effective communication and targeted approach. Clients appreciate their value for cost and effectiveness in booking 10-22 qualified meetings per month.

    See all 68 projects
    16 of 16 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales Outsourcing Services for E-Commerce Fulfillment Co

    5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
    Read 16 Reviews

    Industry Experience

    A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective.

    Read All Reviews

    Select Industry to see insights

    Construction Consumer Products Government Manufacturing Education Financial services Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technology

    Average Project Cost Breakdown

    Less than $10,000 (20) $10,000 to $49,000 (14)

    What Clients Have Said

    Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.
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    View projects from:

    United States (15) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)
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    Appointment Setter Online Logotype

    Appointment Setter Online

    5.0 54 reviews
    Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    Serves Springfield, United States

    Services provided

    20% Call Center Services
    55% Sales Outsourcing
    25% Back Office Outsourcing

    Appointment Setter Online is a professional Call Center Services company specializing in outbound lead generation, appointment scheduling, and telephonic support. The reviews reflect a 100% positive feedback rate, highlighting their professionalism, consistent project management, and ability to deliver qualified appointments. Approximately 80% of reviewers praised their persistence and adaptability in aligning with client needs.

    See all 54 projects
    18 of 19 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Services & Sales Outsourcing for Resume Writing Co

    5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read more
    Read 19 Reviews

    Industry Experience

    Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.

    Read All Reviews

    Select Industry to see insights

    Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive Education

    Average Project Cost Breakdown

    $10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.
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    $1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

    Award Winning Appointment Setting Team

    Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
    View Packages
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  • CROCKER Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Springfield, MA

    Services provided

    60% Call Center Services
    40% IT Managed Services

    CROCKER is an answering service company. They focus on Call Center Services and IT managed services and were founded in 1963. The agency is based in Springfield, Massachusetts.

    Read more
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  • Nurse Staffing Agency Logotype

    Not yet reviewed

    $50,000+
    $50 - $99 / hr
    50 - 249
    Springfield, MA

    Services provided

    60% Business Consulting
    25% Customer Service Outsourcing
    15% Sales Outsourcing

    Nurse Staffing Agency is a Business Consulting company established in 2016. Their team specializes in Business Consulting and Customer Service Outsourcing.

    Read more
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  • SS&C Technologies Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Windsor, CT

    Services provided

    60% Call Center Services
    20% Accounting
    20% Custom Software Development

    Headquartered in Windsor, Connecticut and Boston, Massachusetts, SS&C Technologies is a call center service. They specialize in Call Center Services and Accounting.

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  • ACC Logotype

    4.6 10 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Bristol, CT

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing

    ACC specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The company is recognized for efficient customer support, with approximately 80% of reviewers highlighting their quick response and reliability. However, pricing is noted as an area for improvement by 25% of clients. Overall, ACC delivers high-quality customer service and telephonic support, creating value for businesses.

    See all 10 projects

    Reviews mention Trustworthy

    ACC has been recognized for providing trustworthy services, with clients expressing confidence in their capabilities. One client specifically noted, 'I trust them,' highlighting the reliability of ACC's customer service and communication. The overall sentiment reflects satisfaction with ACC’s quality and service, bolstered by a long-term partnership since 2015. However, there is a suggestion for improved reliability, indicating room for growth in their service delivery.
    • Marketing Services for Medium-sized Company
      4.5 Nov 2, 2017

      They offer me a trustworthy service. They have great service and quality.

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    Industry Experience

    ACC has demonstrated expertise across various industries, including Government, Information Technology, Legal, Financial Services, Retail, and others. Clients commend ACC for their efficiency, reliability, and strong customer service, often noting significant time and cost savings. The overall sentiment is positive, with many clients highlighting ACC's ability to enhance productivity and streamline operations. This suggests that ACC is well-suited for organizations seeking to improve their outbound and inbound services within these sectors.

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    Select Industry to see insights

    Retail Government Other industries Information technology Legal Financial services

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    Miami, Florida (1) Southaven, Mississippi (1) Farmington, Connecticut (1) Edison, New Jersey (1) Long Branch, New Jersey (1) Secaucus, New Jersey (1) New York City, New York (1) Henderson, Nevada (1) Boardman, Oregon (1)
    1 of 1 Springfield-based review is 5 stars
    Less than $10,000 avg. project cost for Call Center Services services in Springfield

    Call Center Services project highlight

    Customer Verification for Government Organization

    5.0 — Read more
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  • Sales Desk Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Northampton, MA

    Services provided

    75% Call Center Services
    25% Sales Outsourcing

    Launched in 2021, Sales Desk Solutions is a call center service. The team provides Call Center Services and Sales Outsourcing and is in Northampton, Massachusetts.

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  • REVA Global LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    West Hartford, CT

    Services provided

    50% Call Center Services
    30% Back Office Outsourcing
    10% Pay Per Click +1 service
    10% Search Engine Optimization

    REVA Global LLC, a telephone answering service, was founded in 2014. The firm specializes in Call Center Services and Back Office Outsourcing.

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  • Prime Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Glastonbury, CT

    Services provided

    100% Call Center Services

    Prime Communications is a telephone answering service. The Glastonbury, Connecticut-based firm was founded in 1982. Their services include Call Center Services.

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  • Universal Connectivity Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    2 - 9
    West Hartford, CT

    Services provided

    20% Call Center Services
    20% Cloud Consulting & SI
    20% Unified Communications Consulting & SI +4 services
    15% IT Managed Services
    10% Cybersecurity
    10% IT Strategy Consulting
    5% Other IT Consulting and SI

    Founded in 1995, Universal Connectivity is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI.

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  • Global Help Desk Services, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Rocky Hill, CT

    Services provided

    70% Call Center Services
    30% IT Managed Services

    Global Help Desk Services, Inc. , a telephone answering service, was founded in 2002. The firm offers Call Center Services and IT managed services, and is midsize.

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  • Telserv LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Cromwell, CT

    Services provided

    100% Call Center Services

    Telserv LLC, an answering service, was founded in 2002. The agency provides Call Center Services.

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  • Partner in Publishing Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49
    Glastonbury, CT

    Services provided

    20% Sales Outsourcing
    15% Content Marketing
    10% Customer Service Outsourcing +10 services
    10% Email Marketing
    5% Event Marketing
    5% Graphic Design
    5% Market Research
    5% Marketing Strategy
    5% Pay Per Click
    5% Search Engine Optimization
    5% Social Media Marketing
    5% Video Marketing
    5% Web Design

    Partner in Publishing is a small Glastonbury, Connecticut-based Sales Outsourcing company. Their services include Sales Outsourcing and Content Marketing.

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  • Advantage Locksmith Store Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Bloomfield, CT

    Services provided

    30% Back Office Outsourcing
    30% Business Consulting
    25% Sales Outsourcing +1 service
    15% Commercial Property Management

    Headquartered in Bloomfield, Connecticut, Advantage Locksmith Store is a Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were launched in 1994.

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  • Web Focus LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Middletown, CT

    Services provided

    35% Call Center Services
    35% Translation
    30% Customer Service Outsourcing

    Web Focus LLC is a call center. The team focuses on Call Center Services and Translation, and the company is located in Middletown, Connecticut.

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  • Safe & Key Store Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Hartford, CT

    Services provided

    30% Back Office Outsourcing
    30% Business Consulting
    25% Sales Outsourcing +1 service
    15% Commercial Property Management

    Safe & Key Store, a Business Consulting company, is located in Hartford, Connecticut. The team specializes in Business Consulting and Back Office Outsourcing.

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  • Express Locksmith Store Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    West Hartford, CT

    Services provided

    30% Back Office Outsourcing
    30% Business Consulting
    25% Sales Outsourcing +1 service
    15% Commercial Property Management

    Express Locksmith Store, a Business Consulting company, was established in 1993. Located in West Hartford, Connecticut, the team focuses on Business Consulting and Back Office Outsourcing.

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  • Super Locksmith Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Simsbury, CT

    Services provided

    20% Back Office Outsourcing
    20% Building Security Services
    20% Business Consulting +2 services
    20% Commercial Property Management
    20% Sales Outsourcing

    Super Locksmith Services, a Business Consulting company, is headquartered in Simsbury, Connecticut. They offer Business Consulting and Back Office Outsourcing.

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  • Keystone Locksmith Shop Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    West Hartford, CT

    Services provided

    20% Back Office Outsourcing
    20% Building Security Services
    20% Business Consulting +2 services
    20% Commercial Property Management
    20% Sales Outsourcing

    Business Consulting company Keystone Locksmith Shop is located in West Hartford, Connecticut. They specialize in Business Consulting and Back Office Outsourcing and were established in 2000.

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  • City Locksmith Store Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Rocky Hill, CT

    Services provided

    30% Back Office Outsourcing
    30% Business Consulting
    25% Sales Outsourcing +1 service
    15% Commercial Property Management

    City Locksmith Store is a Business Consulting company. The company is located in Rocky Hill, Connecticut. Their services include Business Consulting and Back Office Outsourcing.

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  • Amber Locksmith Store Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Glastonbury, CT

    Services provided

    20% Back Office Outsourcing
    20% Building Security Services
    20% Business Consulting +2 services
    20% Commercial Property Management
    20% Sales Outsourcing

    Based in Glastonbury, Connecticut, Amber Locksmith Store is a Business Consulting company. The team focuses on Business Consulting and Back Office Outsourcing.

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  • Central Locksmith Store Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Plainville, CT

    Services provided

    20% Back Office Outsourcing
    20% Building Security Services
    20% Business Consulting +2 services
    20% Commercial Property Management
    20% Sales Outsourcing

    Business Consulting company Central Locksmith Store is headquartered in Plainville, Connecticut. The team offers Business Consulting and Back Office Outsourcing.

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  • 3PL World Wide Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Southington, CT

    Services provided

    20% Call Center Services
    30% Logistics & Supply Chain Consulting
    20% Fulfillment +2 services
    20% Warehousing & Distribution
    10% Freight forwarding

    Headquartered in Southington, Connecticut, 3PL World Wide is a midsize Logistics & Supply Chain Consulting company. The team offers Logistics & Supply Chain Consulting and Call Center Services.

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  • UHealthSolutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Shrewsbury, MA

    Services provided

    30% Call Center Services
    50% Back Office Outsourcing
    20% Customer Service Outsourcing

    UHealthSolutions, a Back Office Outsourcing company, was launched in 2001. The team specializes in Back Office Outsourcing and Call Center Services.

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  • Northland Marketing LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Hartford, CT

    Services provided

    15% Pay Per Click
    15% Sales Outsourcing
    15% Search Engine Optimization +4 services
    15% Social Media Marketing
    15% Web Design
    15% Web Development
    10% Video Marketing

    Established in 2020, Northland Marketing LLC is a small social media marketing firm. Their team specializes in Social Media Marketing and Search Engine Optimization.

    Read more
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  • Lock Safe Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Meriden, CT

    Services provided

    25% Back Office Outsourcing
    25% Business Consulting
    25% Commercial Property Management +1 service
    25% Sales Outsourcing

    Lock Safe Services is a Business Consulting company founded in 1994. The company provides Business Consulting and Back Office Outsourcing.

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  • Affordable Locksmith Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Waterbury, CT

    Services provided

    30% Back Office Outsourcing
    30% Business Consulting
    25% Sales Outsourcing +1 service
    15% Commercial Property Management

    Founded in 2001, Affordable Locksmith Services is a small Business Consulting company located in Waterbury, Connecticut. Their team offers Business Consulting and Back Office Outsourcing.

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  • E Circle Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Manchester, CT

    Services provided

    10% Advertising
    10% Broadcast Video
    10% Content Marketing +7 services
    10% Email Marketing
    10% Pay Per Click
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Video Production
    10% Web Design

    Launched in 2003, E Circle Marketing is an Advertising company. Their services include Advertising and Social Media Marketing.

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  • All Day Locksmith Service Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Waterbury, CT

    Services provided

    30% Back Office Outsourcing
    30% Business Consulting
    25% Sales Outsourcing +1 service
    15% Commercial Property Management

    All Day Locksmith Service is a small Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were founded in 1986.

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  • Master Locksmith Store Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Wallingford, CT

    Services provided

    30% Back Office Outsourcing
    30% Business Consulting
    25% Sales Outsourcing +1 service
    15% Commercial Property Management

    Master Locksmith Store is a Business Consulting company. Their team is based in Wallingford, Connecticut and offers Business Consulting and Back Office Outsourcing.

    Read more
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  • ARC Quality Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Orange, CT

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Launched in 1996, ARC Quality Solutions is a phone answering service. The agency specializes in Call Center Services and Customer Service Outsourcing.

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  • Commercial Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Smithfield, RI

    Services provided

    100% Call Center Services

    Call center service Commercial Solutions is headquartered in Smithfield, Rhode Island. Launched in 2002, the team specializes in Call Center Services.

    Read more
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  • BCS CallProcessing Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Marlborough, MA

    Services provided

    25% Call Center Services
    50% Back Office Outsourcing
    25% Customer Service Outsourcing

    BCS CallProcessing Inc. Is a Back Office Outsourcing company. Their team is based in Marlborough, Massachusetts and focuses on Back Office Outsourcing and Call Center Services.

    Read more
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  • 2matic Interactive Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    West Hartford, CT

    Services provided

    10% AI Development
    10% Business Consulting
    10% E-Commerce Development +7 services
    10% Email Marketing
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Video Marketing
    10% Video Production
    10% Web Design

    Based in West Hartford, Connecticut, 2matic Interactive is a social media marketing agency. They offer Social Media Marketing and Email Marketing.

    Read more
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  • SalesAmp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Woonsocket, RI

    Services provided

    20% Content Marketing
    20% Sales Outsourcing
    15% Digital Strategy +3 services
    15% Email Marketing
    15% Marketing Strategy
    15% Social Media Marketing

    SalesAmp is a Content Marketing company. They are based in Woonsocket, Rhode Island and have small team. Their team provides Content Marketing and Sales Outsourcing.

    Read more
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  • DSO Medplus Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    10 - 49
    Stonington, CT

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    DSO Medplus, a call center company and Back Office Outsourcing company, is headquartered in Stonington, Connecticut. The team specializes in Call Center Services and Back Office Outsourcing.

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  • Inbox Insight Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Framingham, MA

    Services provided

    25% Email Marketing
    25% Market Research
    25% Sales Outsourcing +1 service
    25% Search Engine Optimization

    Inbox Insight is a Market Research company. They were launched in 2010, and their services include Market Research and Email Marketing.

    Read more

    Framingham, MA

    1661 Worcester Road Suite 207
    Framingham, MA 01701

    101 - 150

    015084245330

    See All Locations (3)
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  • Portable Insights Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Warwick, RI

    Services provided

    50% Call Center Services
    50% Market Research

    Portable Insights is a phone answering service and Market Research company founded in 2009. The agency focuses on Call Center Services and Market Research.

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  • Amber Locksmith Store Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Marlborough, MA

    Services provided

    30% Back Office Outsourcing
    30% Business Consulting
    25% Sales Outsourcing +1 service
    15% Commercial Property Management

    Amber Locksmith Store is a Business Consulting company. The firm is headquartered in Marlborough, Massachusetts. Their team offers Business Consulting and Back Office Outsourcing.

    Read more
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  • Peerless Media Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Framingham, MA

    Services provided

    25% Branding
    25% Content Marketing
    25% Marketing Strategy +1 service
    25% Sales Outsourcing

    Founded in 2010, Peerless Media is a branding firm. The small team specializes in Branding and Marketing Strategy.

    Read more
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  • Metro Locksmith Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    New Haven, CT

    Services provided

    30% Back Office Outsourcing
    30% Business Consulting
    25% Sales Outsourcing +1 service
    15% Commercial Property Management

    Metro Locksmith Services is a Business Consulting company. They are headquartered in New Haven, Connecticut and have small team. They focus on Business Consulting and Back Office Outsourcing.

    Read more
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  • Cold Call Me Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    2 - 9
    Shelton, CT

    Services provided

    5% Call Center Services
    65% Sales Outsourcing
    10% Demand Generation Marketing +4 services
    5% Account-Based Marketing
    5% Business Consulting
    5% Direct Marketing
    5% Email Marketing

    Located in Shelton, Connecticut, Cold Call Me is a Sales Outsourcing company. Founded in 2024, the team provides Sales Outsourcing and Demand Generation Marketing.

    Read more
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  • Father Son Locksmith Shop Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Smithfield, RI

    Services provided

    20% Back Office Outsourcing
    20% Building Security Services
    20% Business Consulting +2 services
    20% Commercial Property Management
    20% Sales Outsourcing

    Father Son Locksmith Shop is a Business Consulting company located in Smithfield, Rhode Island. The team specializes in Business Consulting and Back Office Outsourcing.

    Read more
    View Profile
  • Lock & Key Shop Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    East Haven, CT

    Services provided

    20% Back Office Outsourcing
    20% Building Security Services
    20% Business Consulting +2 services
    20% Commercial Property Management
    20% Sales Outsourcing

    Lock & Key Shop is a small Business Consulting company founded in 1979. Their team specializes in Business Consulting and Back Office Outsourcing.

    Read more
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  • Affordable Locksmith Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Pawtucket, RI

    Services provided

    30% Back Office Outsourcing
    30% Business Consulting
    25% Sales Outsourcing +1 service
    15% Commercial Property Management

    Affordable Locksmith Services is a Pawtucket, Rhode Island-based Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were established in 2003.

    Read more
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  • Leverage BPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Shelton, CT

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +4 services
    10% Graphic Design
    10% Search Engine Optimization
    10% Web Design
    10% Web Development

    Based in Shelton, Connecticut, Leverage BPO is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.

    Read more
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  • LQ Digital Logotype

    Not yet reviewed

    $100,000+
    $150 - $199 / hr
    250 - 999
    Shelton, CT

    Services provided

    10% Call Center Services
    25% Search Engine Optimization
    15% Affiliate Marketing +5 services
    15% Social Media Marketing
    10% Conversion Optimization
    10% Demand Generation Marketing
    10% Digital Strategy
    5% Performance Marketing

    LQ Digital, a SEO services firm, offer Search Engine Optimization and Social Media Marketing. They were established in 2006.

    Read more

    Shelton, CT

    100 Beard Sawmill Rd
    Shelton, CT 06484

    41 - 49

    See All Locations (3)
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  • Chief Seconds Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    New Haven, CT

    Services provided

    25% Fractional CMO Services
    20% Branding
    20% Content Marketing +2 services
    20% Sales Outsourcing
    15% Marketing Strategy

    Chief Seconds is a Fractional CMO Services company. They are headquartered in New Haven, Connecticut, and their services include Fractional CMO Services and Branding.

    Read more
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  • Gallery Locksmith Store Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Millis, MA

    Services provided

    30% Back Office Outsourcing
    30% Business Consulting
    25% Sales Outsourcing +1 service
    15% Commercial Property Management

    Headquartered in Millis, Massachusetts, Gallery Locksmith Store is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.

    Read more
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  • Coastal Consultants RI Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Providence, RI

    Services provided

    30% Business Consulting
    20% Corporate Training & Coaching
    20% Marketing Strategy +2 services
    20% Sales Outsourcing
    10% Branding

    Coastal Consultants RI is a Business Consulting company. Founded in 2020, their team offers Business Consulting and Marketing Strategy.

    Read more
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