Top Virtual Receptionist Services
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
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Undisclosed< $25 / hr1,000 - 9,999Rogers, AR
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Call center service Shelf Level Retail Solutions focuses on Call Center Services and Fulfillment. They were founded in 2002.
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$1,000+< $25 / hr10 - 49Medellín, Colombia
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Telephone answering service GAB Soluciones is in Panamá, Panama and Medellín, Colombia. Established in 2018, the team provides Call Center Services and Finance & Accounting Outsourcing (FAO).
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Undisclosed< $25 / hr10 - 49
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See all 1 projectsVirtue Techies offers Contact Center Services, including Inbound Call Center and Customer Support Services. The overall feedback highlights their affordable pricing, effective communication, and strong alignment with client values. Clients appreciate the fast pick-up times and comprehensive information provided over phone calls, emphasizing their satisfaction with the service quality.
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UndisclosedUndisclosed10 - 49
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See all 3 projectsDCDial provides comprehensive Call Center Services, including Contact Center Services, Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. The reviews highlight the company’s efficiency in project execution, excellent customer support, and impactful results, particularly in increasing contact ratios and facilitating remote operations. Clients appreciate DCDial's proactive approach and timely delivery, though some suggest improvements in user interface simplification.
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$25,000+< $25 / hr1,000 - 9,999Karachi, Pakistan
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Ibex. Pakistan is a call center launched in 2002. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49
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CMS is a small Columbus, Ohio-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49New Delhi, India
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Established in 2017, Nimble Remote Subscription Staffing is a small call center company. Their services include Call Center Services and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49Sandy, OR
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Answer Ally is a call center service. Headquartered in Sandy, Oregon, the company was launched in 2014. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$150 - $199 / hr50 - 249Provo, UT
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Located in Provo, Utah, CallForce is a phone answering service. Launched in 2016, the team focuses on Call Center Services.
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$5,000+< $25 / hr50 - 249Port glasgow, Scotland
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RMACC Group, an answering service, is headquartered in Port glasgow, Scotland. Established in 2019, the team offers Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249
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Established in 2023, Mendez Future Gen Solutions Limited - BPO Company In St Catherine, Jamaica is a call center service. Their services include Call Center Services.
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$1,000+< $25 / hr50 - 249Altamonte Springs, FL
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Partners Outsourcing is a midsize telephone answering service and Back Office Outsourcing company established in 2018. Their team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9
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Call center company Answer MTI was established in 1982. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Melbourne, Australia
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See all 1 projectsOutsource Genius offers comprehensive SEO services, including website audits, keyword research, on-page optimization, technical SEO, content strategy, and link building. Reviews indicate that the company excels in project management, consistently delivering work on time and demonstrating a strong commitment to fulfilling client needs, showcasing reliability and professionalism. Overall, clients express high satisfaction with Outsource Genius' services and outcomes.
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$1,000+< $25 / hr2 - 9Palmdale, CA
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See all 1 projectsZ4 Tech Medical Solutions provides comprehensive Contact Center Services, including Medical Billing, Medical Receptionist duties, and handling both Inbound and Outbound Call Center tasks. Reviews highlight their cost-effective pricing, high-quality service, and reliable 24/7 availability. Clients express significant satisfaction with their efficient customer support and seamless project management.
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UndisclosedUndisclosed250 - 999Balaclava, Australia
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Away Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
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UndisclosedUndisclosed50 - 249Konya, Türkiye
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IMA Contact is a Konya, Türkiye-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were established in 2007.
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$1,000+< $25 / hr50 - 249Miami, FL
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Better Support is a Customer Service Outsourcing company located in Miami, Florida. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
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Based in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Austin, TX
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Established in 1948, Hastings Humans is a telephone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49
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Answer United is a Kalamazoo, Michigan-based telephone answering service. Launched in 1965, the team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Irvine, CA
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Excel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Islamabad, Pakistan
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Rezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication.
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Undisclosed< $25 / hr50 - 249Dehiwala-Mount Lavinia, Sri Lanka
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Businessfocus 360 is a Back Office Outsourcing company. The team is in Dehiwala-Mount Lavinia, Sri Lanka, and their services include Back Office Outsourcing and Document Digitization & Management.
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UndisclosedUndisclosed50 - 249
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Prime Tech BPO is a telephone answering service. They offer Call Center Services and Other Marketing and were founded in 2018.
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$1,000+< $25 / hr10 - 49
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Founded in 2020, Gain Bargain Support is a call center. The small team provides Call Center Services and Customer Service Outsourcing.
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$10,000+$50 - $99 / hr250 - 999Bhopal, India
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Founded in 2022, Avyaan Management Pvt. Ltd is a midsize AI firm. Their services include Artificial Intelligence and BI & big data consulting & SI.
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$25,000+Undisclosed250 - 999Santiago, Panama
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QSolve is a Robotics Process Automation company. Their team is headquartered in Santiago, Panama and Nyeri, Kenya and focuses on Robotics Process Automation and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Rīga, Latvia
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RITONE, a small answering service company, is headquartered in Rīga, Latvia. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Puyallup, WA
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Cascade Answering Solutions is an answering service. Their small team is in Puyallup, Washington and offers Call Center Services and Customer Service Outsourcing. The agency was launched in 2015.
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Undisclosed< $25 / hr10 - 49Wokingham, England
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Clinic Answer is an answering service and Back Office Outsourcing company in Wokingham, England and Edinburgh, Scotland. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Sausalito, CA
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Donna Digital Receptionists is a phone answering service. The Sausalito, California-based agency was launched in 2020. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Roseville, CA
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See all 1 projectsLEVEL 9 Virtual is a company offering virtual assistant services. Reviews indicate that while they have high ratings, they faced challenges with communication and task management, resulting in a need for micromanagement. Feedback was generally negative, with 100% of reviewers highlighting issues and no recommendations given.
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$1,000+Undisclosed10 - 49Geneva, IL
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Jyngle is a call center service. The Geneva, Illinois-based agency specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49
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Clientime is a call center company. They are located in Paradise, Canada and have small team. They provide Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Brisbane City, Australia
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Headquartered in Brisbane City, Australia, Virtual Office Brisbane is a small Back Office Outsourcing and call center. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Beograd, Serbia
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Callosseum Call Centre is a call center company in Beograd, Serbia. They specialize in Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Itasca, IL
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LiveVoice is an answering service in Itasca, Illinois. Launched in 2016, the team offers Call Center Services and Sales Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Houston, TX
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Apollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.
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$5,000+Undisclosed10 - 49
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Headquartered in Islamabad, Pakistan, Extreme BPO is an answering service. Launched in 2011, the team focuses on Call Center Services and Search Engine Optimization.
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$1,000+$25 - $49 / hr10 - 49Harlow, England
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Established in 2004, Zebra Connexions Ltd is an answering service. The small team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Agios Dimitrios, Greece
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In Agios Dimitrios, Greece, BFS Group is a midsize telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Ho Chi Minh City, Vietnam
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FPT International Telecom is a phone answering service. The Ho Chi Minh City, Vietnam-based firm was launched in 2018. Their services include Call Center Services.
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UndisclosedUndisclosed250 - 999Dubai, United Arab Emirates
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Oncall Call Center Services is an answering service. Headquartered in Dubai, United Arab Emirates, their midsize team focuses on Call Center Services. The firm was established in 2020.
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UndisclosedUndisclosed250 - 999Istanbul, Türkiye
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Forte A.Ş., a call center service, was launched in 2019. The firm focuses on Call Center Services and Graphic Design, and is midsize.
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UndisclosedUndisclosed250 - 999Istanbul, Türkiye
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Phone answering service Remed Türkiye is based in Istanbul, Türkiye. They offer Call Center Services and Back Office Outsourcing and were launched in 1993.
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UndisclosedUndisclosed250 - 999Izmir, Türkiye
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DCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr250 - 999Amman, Jordan
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IcoNics Group , an answering service, is headquartered in Amman, Jordan. They provide Call Center Services and Content Marketing and were launched in 2022.
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$1,000+$25 - $49 / hr250 - 999Lahore, Pakistan
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Elite Techlogix is a website development firm. The team specializes in Web Development and Call Center Services, and the agency is located in Lahore, Pakistan.
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$1,000+$25 - $49 / hr50 - 249Santa Monica, CA
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Calltastic is a Business Consulting company located in Santa Monica, California. The team specializes in Business Consulting and Call Center Services.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
35.8/40.020/20 Reviews9.6/10 Clients & Experience6.2/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
31.1/40.016.4/20 Reviews9.8/10 Clients & Experience4.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
33.7/40.018/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
30.5/40.016.8/20 Reviews8.3/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.5/40.017.4/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
30.3/40.017/20 Reviews8.2/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
31.3/40.016.2/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
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29.6/40.016.2/20 Reviews8.3/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
29.3/40.016.2/20 Reviews9.2/10 Clients & Experience3.9/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
33.9/40.019.8/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
30.1/40.016.6/20 Reviews7.9/10 Clients & Experience5.5/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
28.7/40.013.6/20 Reviews9.4/10 Clients & Experience5.8/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
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31/40.016.2/20 Reviews9.5/10 Clients & Experience5.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
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29.3/40.016.2/20 Reviews9.3/10 Clients & Experience3.9/10 Market PresenceService focus
50% Call Center Services60% Virtual receptionist50% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
29.2/40.014/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
28.1/40.014.6/20 Reviews8.3/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
27.9/40.016.2/20 Reviews6.8/10 Clients & Experience4.8/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
$50,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
29.6/40.016.2/20 Reviews8.7/10 Clients & Experience4.7/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
29.4/40.016.2/20 Reviews9/10 Clients & Experience4.2/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
33.8/40.018.6/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.1/40.016.2/20 Reviews9.6/10 Clients & Experience4.3/10 Market PresenceService focus
15% Call Center Services30% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Ability to deliver
29.1/40.015.2/20 Reviews8/10 Clients & Experience5.9/10 Market PresenceService focus
30% Call Center Services25% Virtual receptionist70% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.1/40.017.2/20 Reviews9.2/10 Clients & Experience5.7/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
28.2/40.015.2/20 Reviews7.6/10 Clients & Experience5.5/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
29/40.015.6/20 Reviews8.5/10 Clients & Experience4.9/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
26.5/40.013/20 Reviews8.8/10 Clients & Experience4.8/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
32.3/40.018.2/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
30/40.016.4/20 Reviews8.4/10 Clients & Experience5.1/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://images-dev.clutch.co/clutch-static-staging/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.