Top Virtual Receptionist Services
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
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UndisclosedUndisclosedFreelancerCherry Hill, NJ
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Answering service and Back Office Outsourcing company RexDirec is located in Cherry Hill, New Jersey. The team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Overland Park, KS
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Business Consulting company Veracity Consulting, Inc. Was established in 2006. The team offers Business Consulting and IT strategy consulting.
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Undisclosed< $25 / hr50 - 249Islamabad, Pakistan
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AZK Telecom is a Customer Service Outsourcing company. Their team is in Islamabad, Pakistan and Islamabad, Pakistan and focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Mumbai, India
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Finance & Accounting Outsourcing (FAO) company Flamingo BPO Technology Solutions Ltd was established in 2024. The firm offers Finance & Accounting Outsourcing (FAO) and Call Center Services.
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Undisclosed< $25 / hr50 - 249
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SAFE BPO is a phone answering service. They were established in 2019, and their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Miami, FL
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FTalent is a Customer Service Outsourcing company. Located in Miami, Florida and Montréal, Canada, the team specializes in Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249New York, NY
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DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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Undisclosed< $25 / hr50 - 249Fort Collins, CO
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Press-One Customer Care is a call center service. The team offers Call Center Services and IT managed services and is based in Fort Collins, Colorado and Fort Collins, Colorado.
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$1,000+$50 - $99 / hr50 - 249Bangkok, Thailand
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SCMC Technologies Co., Ltd. Is an IT managed services company. The firm is headquartered in Bangkok, Thailand. Their services include IT managed services and other IT consulting and SI.
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$1,000+$50 - $99 / hr50 - 249
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MeraTalk is an IT strategy consulting company established in 2020. Based in Cranston, California, the team focuses on IT strategy consulting and Call Center Services.
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UndisclosedUndisclosed50 - 249
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Eminence Outsourcing is a call center service launched in 2020. The company focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Leipzig, Germany
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Located in Leipzig, Germany, Amamedis is a Digital Strategy company. Their services include Digital Strategy and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Baltimore, MD
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OFFICENSE is a Commercial Property Management company. They were founded in 2005 and provide Commercial Property Management and Call Center Services.
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Undisclosed$25 - $49 / hr2 - 9
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My VA Gurus is an answering service company. Their small team of employees is based in Bohemia, New York. Their team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9
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Established in 2020, The Metasol is a SEO agency. The company specializes in Search Engine Optimization and CRM consulting and SI, and is small.
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Undisclosed< $25 / hr2 - 9
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Launched in 2024, Omni Support Solutions is an answering service company. Their team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Biscayne Park, FL
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Aanpriglobal is an IT strategy consulting company. The company is headquartered in Dehradun, India and Biscayne Park, Florida. Their services include IT strategy consulting and IT staff
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UndisclosedUndisclosed2 - 9
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AMPED Pipeline Marketing is a small Burlington, Vermont-based branding firm. The team provides Branding and CRM consulting and SI.
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$1,000+< $25 / hr2 - 9
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Based in New York City, New York and Islamabad, Pakistan, Star Consultants is a phone answering service. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2024.
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UndisclosedUndisclosed2 - 9
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Newren Solution is a Customer Service Outsourcing company headquartered in West Park, Florida. Their services include Customer Service Outsourcing and Sales Outsourcing.
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$5,000+< $25 / hr2 - 9
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We Customer Support is a Customer Service Outsourcing company. Founded in 2025, the firm specializes in Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9
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VAdigi is an Email Marketing company. The small London, England-based team focuses on Email Marketing and Search Engine Optimization. The firm was established in 2025.
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Undisclosed< $25 / hr2 - 9
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Launched in 2023, Oratio Consultancy Solutions is a Business Consulting company. Their team provides Business Consulting and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9
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Accumed BPO is a call center service. They were launched in 2020 and focus on Call Center Services and Back Office Outsourcing.
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$25,000+< $25 / hr2 - 9
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Launched in 2025, CBM GROUPS is a small Jamshedpur, India-based phone answering service. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Orlando, FL
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Nicoya Tech is a website development company. The team provides Web Development and Call Center Services, and the firm is located in Orlando, Florida.
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UndisclosedUndisclosed2 - 9Stratford-upon-Avon, England
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The Clinic Marketing Company is a Content Marketing company. Based in Stratford-upon-Avon, England, the agency was founded in 2009. Their services include Content Marketing and Web Design.
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Undisclosed< $25 / hr2 - 9
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OWL CALL LTD is a call center service established in 2025. Their team provides Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr2 - 9
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EvolveFusion Private Solutions is a call center company. The Noida, India-based firm provides Call Center Services and Back Office Outsourcing.
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$25,000+< $25 / hr250 - 999
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BENINOBASJAMAICA is a Customer Service Outsourcing company. Their team is located in Runaway Bay, Jamaica. The agency offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Carlow, Ireland
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Founded in 2011, Maven TM Limited is a call center. In Carlow, Ireland, the team specializes in Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Mriehel, Malta
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Founded in 2001, Fortytwo., a small SMS Marketing company, is located in Mriehel, Malta. Their services include SMS Marketing and Call Center Services.
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UndisclosedUndisclosed10 - 49Helsinki, Finland
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HUONE Meeting and Event Venues, an Event Marketing company, is based in Helsinki, Finland. Founded in 2012, the team provides Event Marketing and Event Management.
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$1,000+< $25 / hr10 - 49Colombo, Sri Lanka
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Finance & Accounting Outsourcing (FAO) company Finserve BPO Private Limited is located in Colombo, Sri Lanka. Their services include Finance & Accounting Outsourcing (FAO) and Call Center Services.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
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Established in 2024, Voltron Operations is a call center company. Their services include Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr10 - 49Zagreb, Croatia
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CoreX is a Customer Service Outsourcing company. In Zagreb, Croatia, the team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49
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The Virtual Professionals is a small Geelong, Australia-based social media marketing agency. The team focuses on Social Media Marketing and Email Marketing.
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Undisclosed< $25 / hr10 - 49
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Launched in 2023, EGY~FENNECS, a small Customer Service Outsourcing company, is headquartered in Alexandria, Egypt. Their team offers Customer Service Outsourcing and Business Consulting.
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$1,000+< $25 / hr10 - 49
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Assistify is a Customer Service Outsourcing company. They are located in Malot, Pakistan and have small team. They provide Customer Service Outsourcing and Finance & Accounting Outsourcing (FAO).
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$10,000+$100 - $149 / hr10 - 49
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Manifest Business Development Ltd is a Sales Outsourcing company. The team specializes in Sales Outsourcing and Branding, and the agency is based in London, England.
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$5,000+$25 - $49 / hr10 - 49
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Business Consulting company CustomerAXL was launched in 2024. The team provides Business Consulting and Call Center Services and is headquartered in Jakarta, Indonesia.
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UndisclosedUndisclosed10 - 49
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The Blitz Agency is a Marketing Strategy company. Located in Oakbrook Terrace, American Samoa, the team specializes in Marketing Strategy and Social Media Marketing.
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$1,000+< $25 / hr10 - 49
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Vendex Global is a small Accounting company located in Buffalo, New York. The team provides Accounting and Web Development.
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$25,000+$100 - $149 / hr10 - 49Noida, India
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Sphere Global Solutions, a Recruitment Process Outsourcing company, was launched in 2019. The firm provides Recruitment Process Outsourcing and IT strategy consulting, and is small.
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UndisclosedUndisclosed10 - 49
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Zeusinfinity is a small Digital Strategy company. Their services include Digital Strategy and Social Media Marketing.
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$1,000+< $25 / hr10 - 49
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Established in 2024, SMArTech Solutions is a CRM consulting and SI company. The team focuses on CRM consulting and SI and Call Center Services.
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$10,000+$25 - $49 / hr10 - 49
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In Canby, Oregon, Innovation M Services is a Marketing Strategy company. Their services include Marketing Strategy and IT strategy consulting.
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Undisclosed< $25 / hr10 - 49Dubai, United Arab Emirates
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Dubai Data Entry is a Back Office Outsourcing company. Located in Dubai, United Arab Emirates, their small team offers Back Office Outsourcing and Business Consulting. The agency was launched in
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Undisclosed$25 - $49 / hr10 - 49Kathmandu, Nepal
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Infocom Solutions Private Limited is a Digital Strategy company located in Kathmandu, Nepal. They focus on Digital Strategy and Content Marketing and were launched in 2017.
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$1,000+< $25 / hr10 - 49
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RANA Solutions Corp, a web design agency, is headquartered in Davao, Philippines. They offer Web Design and Logo.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
35.8/40.020/20 Reviews9.6/10 Clients & Experience6.2/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
31.1/40.016.4/20 Reviews9.8/10 Clients & Experience4.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
33.7/40.018/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
30.5/40.016.8/20 Reviews8.3/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.5/40.017.4/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
30.3/40.017/20 Reviews8.2/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
31.3/40.016.2/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
29.6/40.016.2/20 Reviews8.3/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
29.3/40.016.2/20 Reviews9.2/10 Clients & Experience3.9/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
33.9/40.019.8/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
30.1/40.016.6/20 Reviews7.9/10 Clients & Experience5.5/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
28.7/40.013.6/20 Reviews9.4/10 Clients & Experience5.8/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
31/40.016.2/20 Reviews9.5/10 Clients & Experience5.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
29.3/40.016.2/20 Reviews9.3/10 Clients & Experience3.9/10 Market PresenceService focus
50% Call Center Services60% Virtual receptionist50% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
29.2/40.014/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
28.1/40.014.6/20 Reviews8.3/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
27.9/40.016.2/20 Reviews6.8/10 Clients & Experience4.8/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
$50,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
29.6/40.016.2/20 Reviews8.7/10 Clients & Experience4.7/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
29.4/40.016.2/20 Reviews9/10 Clients & Experience4.2/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
33.8/40.018.6/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.1/40.016.2/20 Reviews9.6/10 Clients & Experience4.3/10 Market PresenceService focus
15% Call Center Services30% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Ability to deliver
29.1/40.015.2/20 Reviews8/10 Clients & Experience5.9/10 Market PresenceService focus
30% Call Center Services25% Virtual receptionist70% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.1/40.017.2/20 Reviews9.2/10 Clients & Experience5.7/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
28.2/40.015.2/20 Reviews7.6/10 Clients & Experience5.5/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
29/40.015.6/20 Reviews8.5/10 Clients & Experience4.9/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
26.5/40.013/20 Reviews8.8/10 Clients & Experience4.8/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
32.3/40.018.2/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
30/40.016.4/20 Reviews8.4/10 Clients & Experience5.1/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://images-dev.clutch.co/clutch-static-staging/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.