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AnswerConnect

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People-Powered Answering Services

<p dir="ltr">Voted #1 Answering Service in 2026 by Forbes, AnswerConnect helps you grow your business by making sure you never miss a chance to connect.</p>
<p dir="ltr">No bots. No AI. Just real people creating real connections that win customers and build loyalty.</p>
<p dir="ltr">We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 &ndash; so you&rsquo;re always there when it matters most.</p>
<p dir="ltr">With decades of experience, we act as an extension of your team, delivering friendly, reliable support every time the phone rings.</p>
<p dir="ltr">And for every customer, every month, we plant a tree. Because growing your business should grow the planet, too.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    1,000 - 9,999
  • Locations
    Portland, OR
  • Year founded
    Founded 2002

2 Locations

  • Portland , OR
  • Edinburgh , Scotland

Service Lines
Call Center Services
70%
Sales Outsourcing
30%
Select Focus Area
Inbound Services
Answering services
57%
Virtual receptionist
29%
Inbound appointment scheduling
14%
Sales Outsourcing
B2B Lead Generation
67%
B2B Appointment Setting
33%
Industries
Advertising & marketing
5%
Automotive
5%
Business services
5%
Construction
5%
Consumer products & services
5%
Contracting
5%
Financial services
5%
Food & Beverage
5%
Franchises
5%
HVAC
5%
Home Services
5%
Hospitality & leisure
5%
Information technology
5%
Legal
5%
Medical
5%
Other industries
5%
Real estate
5%
Retail
5%
Telecommunications
5%
eCommerce
5%
Clients
Small Business (<$10M)
70%
Midmarket ($10M - $1B)
30%

Pricing Snapshot

Min. project size Undisclosed
Avg. hourly rate Undisclosed
Rating for cost 1.6 /5

What Clients Have Said

AnswerConnect offers affordable services, with monthly costs starting at $289, providing good value for various business sizes. Clients report significant savings in time and labor, highlighting effective customer service and flexibility in pricing structures.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 30 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Highly Rated Similar Providers

AnswerConnect Review Insights

Overall Review Rating

4.6
  • Quality 1.6
  • Schedule 1.6
  • Cost 1.6
  • Willing to Refer 4.6

Top Mentions

Review Highlights

  • Room for More Promotional Offers

    Some clients expressed a desire for more promotional deals from AnswerConnect, suggesting that enhanced offers could further improve client satisfaction and engagement.

  • Positive Long-Term Client Relationships

    Many clients have maintained long-term partnerships with AnswerConnect, indicating satisfaction with their services and a stable, reliable business relationship.

  • Flexible and Adaptable Service

    Clients appreciate the flexibility of AnswerConnect's services, which adapt to their changing needs. This adaptability is crucial for businesses with fluctuating call volumes.

  • Cost-Effective Outsourcing

    AnswerConnect offers a cost-effective solution, saving clients time and money. Many clients report significant savings on labor costs and improved productivity by using their services.

  • Timely Call Handling

    AnswerConnect is recognized for their timely response in managing inbound calls, effectively directing them to the right personnel, which increases customer satisfaction.

  • Strong Customer Service Impact

    AnswerConnect significantly enhances client customer service, receiving positive feedback for their direct involvement in handling calls. Their personalized approach contributes to improved customer satisfaction.

AnswerConnect Reviews

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Services
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Industry
Location

Customer Response Services for Small Manufacturer

  • Call Center Services
  • $200,000 to $999,999
  • Jan. 2015 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
4.0
Willing to Refer
5.0

"Their attention to the client is very fast and they offer services that are adapted to any needs."

Aug 12, 2017
VP of Legal, Small Manufacturer
Anonymous
  • Manufacturing
  • Farmingdale, New York
  • 5,001-10,000 Employees
  • Survey Response

Reliable, Consistent and Excellent Service

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"They are reliable and consistently provide excellent service."

Jun 22, 2017
President, Customer Service
Anonymous
  • Real estate
  • Charlotte, North Carolina
  • 51-200 Employees
  • Survey Response

Easy to Use and Helped Grow our Business

  • Call Center Services
  • Less than $10,000
4.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.0

"Answer Connect provided us with great connection and rate."

Jun 22, 2017
Senior Manager, IT
Anonymous
  • Other industries
  • Chandler, Arizona
  • 51-200 Employees
  • Survey Response

Answer Connect Frees Up Employee's Time

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.5

"We were able to free up our employees’ time for them to complete other tasks."

Jun 22, 2017
Director, IT
Anonymous
  • Other industries
  • Vacaville, California
  • 1,001-5,000 Employees
  • Survey Response

Convenient and Beneficial Service

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"Answer Connect is more convenient and it is a lot better to use and more beneficial."

Jun 22, 2017
Manager, Other
Anonymous
  • Other industries
  • New Mexico, United States
  • 10,001+ Employees
  • Survey Response

Healthcare Company Loves Answer Connect's Services

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.5

"We get so much feedback and clarity in our calls."

Jun 22, 2017
Senior Manager, IT
Anonymous
  • Other industries
  • Owensboro, Kentucky
  • 10,001+ Employees
  • Survey Response

Effective Answering Service Solution

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"Easy to train, easy to understand."

Jun 22, 2017
Manager, IT
Anonymous
  • Other industries
  • Maitland, Florida
  • 1,001-5,000 Employees
  • Survey Response

Wide Range of Service For Transportation Company

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"The entire staff we work with loves the service."

Jun 22, 2017
Senior Manager, Administration
Anonymous
  • Other industries
  • Sunnyvale, California
  • 51-200 Employees
  • Survey Response

Good Pricing for Live Answering and 24/7

  • Call Center Services
  • Less than $10,000
3.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
3.5

"It makes it easier to get in touch with our clients."

Jun 22, 2017
Manager, Customer Service
Anonymous
  • Business services
  • Chicago, Illinois
  • 1,001-5,000 Employees
  • Survey Response

Ease of Use and Professionalism

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"It has made the company appear more professional and larger than it is."

Jun 22, 2017
President, Customer Service
Anonymous
  • Other industries
  • Orlando, Florida
  • 11-50 Employees
  • Survey Response

Showing 11-20 of 31 Reviews

Locations (2)

1033 SE Main St Portland, OR, United States 97214

201 - 250

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