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AnswerConnect

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People-Powered Answering Services

<p dir="ltr">Voted #1 Answering Service in 2026 by Forbes, AnswerConnect helps you grow your business by making sure you never miss a chance to connect.</p>
<p dir="ltr">No bots. No AI. Just real people creating real connections that win customers and build loyalty.</p>
<p dir="ltr">We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 &ndash; so you&rsquo;re always there when it matters most.</p>
<p dir="ltr">With decades of experience, we act as an extension of your team, delivering friendly, reliable support every time the phone rings.</p>
<p dir="ltr">And for every customer, every month, we plant a tree. Because growing your business should grow the planet, too.</p>
<p>&nbsp;</p>
<p>&nbsp;</p>

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    1,000 - 9,999
  • Locations
    Portland, OR
  • Year founded
    Founded 2002

2 Locations

  • Portland , OR
  • Edinburgh , Scotland

Service Lines
Call Center Services
70%
Sales Outsourcing
30%
Select Focus Area
Inbound Services
Answering services
57%
Virtual receptionist
29%
Inbound appointment scheduling
14%
Sales Outsourcing
B2B Lead Generation
67%
B2B Appointment Setting
33%
Industries
Advertising & marketing
5%
Automotive
5%
Business services
5%
Construction
5%
Consumer products & services
5%
Contracting
5%
Financial services
5%
Food & Beverage
5%
Franchises
5%
HVAC
5%
Home Services
5%
Hospitality & leisure
5%
Information technology
5%
Legal
5%
Medical
5%
Other industries
5%
Real estate
5%
Retail
5%
Telecommunications
5%
eCommerce
5%
Clients
Small Business (<$10M)
70%
Midmarket ($10M - $1B)
30%

Pricing Snapshot

Min. project size Undisclosed
Avg. hourly rate Undisclosed
Rating for cost 1.6 /5

What Clients Have Said

AnswerConnect offers affordable services, with monthly costs starting at $289, providing good value for various business sizes. Clients report significant savings in time and labor, highlighting effective customer service and flexibility in pricing structures.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 30 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Highly Rated Similar Providers

AnswerConnect Review Insights

Overall Review Rating

4.6
  • Quality 1.6
  • Schedule 1.6
  • Cost 1.6
  • Willing to Refer 4.6

Top Mentions

Review Highlights

  • Room for More Promotional Offers

    Some clients expressed a desire for more promotional deals from AnswerConnect, suggesting that enhanced offers could further improve client satisfaction and engagement.

  • Strong Customer Service Impact

    AnswerConnect significantly enhances client customer service, receiving positive feedback for their direct involvement in handling calls. Their personalized approach contributes to improved customer satisfaction.

  • High-Quality Service and Professionalism

    The company is praised for its high-quality service and professional approach. Clients value the expertise and reliable handling of calls, which supports their business operations.

  • Cost-Effective Outsourcing

    AnswerConnect offers a cost-effective solution, saving clients time and money. Many clients report significant savings on labor costs and improved productivity by using their services.

  • Positive Long-Term Client Relationships

    Many clients have maintained long-term partnerships with AnswerConnect, indicating satisfaction with their services and a stable, reliable business relationship.

  • Timely Call Handling

    AnswerConnect is recognized for their timely response in managing inbound calls, effectively directing them to the right personnel, which increases customer satisfaction.

AnswerConnect Reviews

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Remarkable Answering Service

  • Call Center Services
  • Less than $10,000
3.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.0

"They have done a remarkable job that makes me say I would recommend them."

Jun 22, 2017
Manager, IT
Anonymous
  • Information technology
  • Island Park, New York
  • 51-200 Employees
  • Survey Response

Showing 31-31 of 31 Reviews

Locations (2)

1033 SE Main St Portland, OR, United States 97214

201 - 250

Contact AnswerConnect

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