Which industries do Rochester IT managed service firms serve?

Rochester MSPs commonly support a myriad of clients thanks to the region’s diversity. Clients can find firms with experience in verticals such as: Healthcare and life sciences (UR Medicine, regional clinics) Manufacturing and advanced optics Financial services and credit unions Higher education institutions Nonprofits and municipal agencies Several agencies maintain HIPAA, PCI-DSS, and ITAR compliance practices tailored to these verticals.

How do I choose the right IT managed service agency in Rochester?

Define your project’s specific requirements and scope—i.e., 24/7 help desk, cloud migration, cybersecurity, or full vCIO services. Check for certifications—look for Microsoft Solutions Partner, Cisco Premier, or SOC 2 reports. Review their Clutch profiles and feedback—prior clients’ comments on response times and ticket resolution are telling. Ask about their local staffing—an MSP with engineers in Monroe County can cut on-site response times. Evaluate SLAs—ensure uptime guarantees and penalty clauses align with your risk tolerance. Shortlist the top two or three firms that meet your project’s requirements; Maximize the directories, resources, and filters on Clutch to navigate through the crowded marketplace.

What are red flags when hiring a managed service firm in Rochester?

No documented SLA or vague “as needed” support promises Reliance on out-of-state subcontractors for every on-site task Pushy long-term contracts without a 90-day exit clause Lack of cybersecurity framework (no NIST, CIS, or ISO alignment) Limited monitoring hours—Rochester’s snowstorms don’t wait for 9 a.m., and neither should your MSP Finding the right team for your business is crucial for success. Make sure to identify and avoid these red flags as soon as possible.

Home Managed Service Providers United States Rochester

Top IT Managed Service Providers in Rochester

Rochester may be best known for its optics, imaging, and advanced manufacturing heritage—think Kodak, Xerox, and the University of Rochester’s world-class research labs—but the city also boasts a thriving managed services scene. Whether you’re a downtown startup on the Innovation Square campus or a regional manufacturer in Greece, partnering with the right IT managed service provider (MSP) can safeguard uptime, improve cybersecurity, and free your team to focus on growth.

Clutch ranks Rochester’s MSPs using in-depth client interviews, performance metrics, and our proprietary verification process, so you can filter by budget, industry, or service line with confidence.

Ready to explore? Check out the Top IT Managed Service Providers globally, or see nearby lists for Buffalo and Syracuse.

Ratings Updated: September 18, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?

IT GOAT

4.7 13 reviews

Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Rochester, NY

Services provided

70% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity +1 service

10% IT Strategy Consulting

IT GOAT is an IT Managed Services Provider (MSP) offering comprehensive IT management and support services, specializing in cybersecurity, IT infrastructure management, and outsourced IT support. Across their reviews, 90% highlight their timely response and effective communication, with 80% commending their problem-solving capabilities. Clients consistently praise IT GOAT for their speed, professionalism, and ability to tailor solutions to specific business needs.

See all 13 projects

Industry Experience

IT GOAT has demonstrated expertise across diverse industries, including Food & Beverage, Retail, Financial Services, Arts & Entertainment, and Energy. Clients frequently highlight their exceptional responsiveness, thorough IT management, and security solutions. Positive feedback emphasizes their ability to meet specific needs efficiently, foster effective communication, and adapt to various business environments. Overall, the sentiment reflects strong satisfaction across all industries, indicating that IT GOAT is well-suited for businesses seeking reliable IT support and cybersecurity services.
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Food & Beverage Healthcare Arts, entertainment & music Financial services Agriculture Energy & natural resources Nonprofit Other Industry Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (2)

What Clients Have Said
Overall, clients express a positive sentiment regarding IT GOAT's cost-effectiveness and value for money. Multiple reviews highlight that their pricing aligns well with client budgets, with one client noting, "Good value for cost," while another appreciated the service at a "really reasonable rate" compared to competitors. However, some clients mentioned the need for improvement in billing simplicity, indicating that while their services are valuable, the invoicing process could be more straightforward.
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More responsive than most other service providers

IT GOAT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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CETech

5.0 6 reviews

Verified

$10,000+

$150 - $199 / hr

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

CETech is a provider of managed IT services, offering a range of solutions including IT management, support services, and cybersecurity. Across their reviews, 100% of clients commend their proactive approach and responsiveness, with no significant areas for improvement reported. Approximately 80% of reviewers highlight their expertise in managing complex IT infrastructures and their effective communication in addressing client needs.

See all 6 projects

Industry Experience

CETech has received positive feedback across various industries, including Construction, Government, Financial Services, Sports, Manufacturing, and R&D. Clients commend CETech's expertise in IT infrastructure management, cybersecurity, and responsiveness. In Construction and Government, they excel in IT support and security solutions. In Financial Services, their transition to cloud-based systems is highlighted. The Sports sector praises their proactive management, while Manufacturing clients appreciate their compliance and security efforts. Overall, CETech is recognized for its strong communication and ability to adapt to diverse industry needs.
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Construction Government Financial services Sports Other Industry Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently express satisfaction with CETech's pricing, noting it as competitive and fitting within their budgets. One client highlighted that CETech offered the best price for their required services, while another emphasized the good value for cost, especially when compared to previous providers. Overall sentiment reflects appreciation for CETech's transparent pricing and the quality of service received, with no significant complaints regarding costs, suggesting strong value for money.
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5 of 5 Rochester-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

Managed IT Services for Battery R&D Company
5.0 — CETech provides ongoing IT support for a battery R&D company. The team helps with connectivity, servers, and laptops. CETech also works with the client on testing equipment, which includes old Read more
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Featured

What are Featured Providers?
Net at Work LLC

4.8 9 reviews

Verified

$5,000+

$100 - $149 / hr

250 - 999

Rochester, NY

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a Managed IT Services company specializing in IT Support Services, managed services solutions, and ERP consulting, notably for Sage X3. Their reviews reflect a strong emphasis on expertise and timely delivery, with 100% of feedback highlighting their comprehensive support and innovative problem-solving. Clients consistently praise their technical knowledge and effective project management, noting their ability to be a full-service provider in managed information technology.

See all 9 projects
Reviews mention Knowledgeable
Clients consistently highlight the technical knowledge and expertise of Net at Work, noting their ability to effectively implement and support complex systems like Sage X3. One client stated, "Their team is technically knowledgeable and resolves issues along the way," reflecting a strong overall sentiment of satisfaction with their knowledgeable approach. Additionally, the long-term relationship of over 20 years underscores their reliability and expertise in their field.

Software Implementation & IT Services for Distribution Co

5.0 Jan 21, 2021

Net at Work is a full-service provider. They’re relatively local to us. When we need them on-site, they’re able to be there. Their team is technically knowledgeable and resolves issues along the way. It’s easy to work with them. If we didn’t have a good relationship with them, we wouldn’t still be with them 20 years later.
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4 of 6 IT Managed Services reviews are 5 stars

3 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Radio Broadcasting Company
5.0 — Net at Work LLC migrates a radio broadcasting company's on-premise IT to the cloud. They have created a help desk and installed cybersecurity standards and practices. Read more
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More responsive than most other service providers

Net at Work LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

Coral Springs, Florida (1) Stamford, Connecticut (1) Edison, New Jersey (1) Linden, New Jersey (1) Mascoutah, Illinois (1) Fairfield, New Jersey (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 9 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

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Integris

4.9 94 reviews

Verified

$5,000+

$150 - $199 / hr

1,000 - 9,999

Serves Rochester, NY

Services provided

70% IT Managed Services

10% AI Consulting

10% Cybersecurity +1 service

10% IT Strategy Consulting

Integris is a Managed IT Services provider offering comprehensive IT support, cybersecurity, and outsourced IT management solutions. Their positive reviews highlight their adaptability, responsive customer service, and high-quality team, with approximately 90% of feedback praising their proactive management and expertise. Clients appreciate Integris for delivering consistent IT support while ensuring robust cybersecurity measures, making them a reliable partner for diverse IT needs.

See all 94 projects

54 of 67 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read more
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Industry Experience

Integris has demonstrated significant expertise across various industries, including financial services, healthcare, and nonprofit organizations. Feedback highlights their ability to provide comprehensive IT support, cybersecurity measures, and proactive project management. Clients appreciate their responsiveness, knowledgeable team, and tailored solutions that enhance operational efficiency. Overall sentiment is overwhelmingly positive, particularly in financial services and healthcare, where security and compliance are paramount, while other sectors, including nonprofit and education, commend their adaptability and collaborative approach.
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Select Industry to see insights

Other industries Non-profit Arts, entertainment & music Financial services Retail Medical Media Business services Manufacturing Education Real estate Hospitality & leisure Legal Advertising & marketing Automotive

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Average Project Cost Breakdown

$200,000 to $999,999 (28) $50,000 to $199,999 (21) $10,000 to $49,000 (18) $1,000,000 to $9,999,999 (4) Less than $10,000 (1)

What Clients Have Said
The reviews of Integris indicate a generally positive sentiment regarding their overall cost and value for money. Clients appreciate the breadth of services provided, often highlighting cost savings compared to maintaining in-house IT teams. For instance, one client noted a 20% savings by outsourcing IT, while another emphasized that their investment of $50,000–$199,000 annually yielded significant operational improvements. However, some feedback suggests varying response times and the need for clearer communication on costs. Overall, clients feel they receive good value relative to the investment.
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More responsive than most other service providers

Integris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Corporate Technologies

4.7 12 reviews

Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Rochester, NY

Services provided

80% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity

Corporate Technologies is a Managed Information Technology services company specializing in IT Management, IT Support Services, and Outsourced IT Services. They have received predominantly positive feedback, with over 90% of reviews highlighting their responsiveness, technical expertise, and proactive solutions. Clients consistently praise their ability to enhance operational efficiency and provide reliable IT support, with many reviewers noting their commitment to partnership and community impact.

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Industry Experience

Corporate Technologies demonstrates expertise across diverse sectors including Telecommunications, Manufacturing, Non-profit, Legal, Construction, and Home Services. Clients commend their responsive IT management and ability to enhance operational efficiency. Feedback highlights their strengths in cybersecurity, system upgrades, and strategic support, showcasing high satisfaction. Overall sentiment is notably positive, indicating Corporate Technologies is well-suited for organizations seeking robust, reliable IT solutions in these industries.
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Transportation Other Industry Construction Home Services Non-profit Legal Telecommunications Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Corporate Technologies, noting their pricing fits within budget constraints while delivering high-quality services. One client remarked on their 'good value for cost' and 'great culture fit,' while another emphasized their 'pricing fit our budget.' Overall sentiment is positive, with many clients expressing satisfaction with the responsive service and effective solutions received, making Corporate Technologies a trusted partner for IT needs.
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Grand Rapids, Michigan (2) Olathe, Kansas (1) Tulsa, Oklahoma (1) South Chicago, Illinois (1) Holland, Michigan (1) Saint Paul, Minnesota (1) West Milford, New Jersey (1) Los Angeles, California (1) Fargo, North Dakota (1) Cedar Springs, United States (1) Grand Haven, Michigan (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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$35 Best for small, local businesses $55 Growing SMBs needing onsite help $80 Businesses wanting full IT coverage

24/7 Help Desk & Network Monitoring
Start Your IT Transformation Today! Free expert consults with local IT specialists. Free network assessment. Tailored solutions. Fast response within 24 hours. 24/7 support with unlimited access.
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Integris

4.9 94 reviews

Verified

$5,000+

$150 - $199 / hr

1,000 - 9,999

Fairport, NY

Services provided

70% IT Managed Services

10% AI Consulting

10% Cybersecurity +1 service

10% IT Strategy Consulting

Integris is a Managed IT Services provider offering comprehensive IT support, cybersecurity, and outsourced IT management solutions. Their positive reviews highlight their adaptability, responsive customer service, and high-quality team, with approximately 90% of feedback praising their proactive management and expertise. Clients appreciate Integris for delivering consistent IT support while ensuring robust cybersecurity measures, making them a reliable partner for diverse IT needs.

See all 94 projects

54 of 67 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read more
Read 67 Reviews

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Industry Experience

Integris has demonstrated significant expertise across various industries, including financial services, healthcare, and nonprofit organizations. Feedback highlights their ability to provide comprehensive IT support, cybersecurity measures, and proactive project management. Clients appreciate their responsiveness, knowledgeable team, and tailored solutions that enhance operational efficiency. Overall sentiment is overwhelmingly positive, particularly in financial services and healthcare, where security and compliance are paramount, while other sectors, including nonprofit and education, commend their adaptability and collaborative approach.
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Select Industry to see insights

Other industries Non-profit Arts, entertainment & music Financial services Retail Medical Media Business services Manufacturing Education Real estate Hospitality & leisure Legal Advertising & marketing Automotive

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Average Project Cost Breakdown

$200,000 to $999,999 (28) $50,000 to $199,999 (21) $10,000 to $49,000 (18) $1,000,000 to $9,999,999 (4) Less than $10,000 (1)

What Clients Have Said
The reviews of Integris indicate a generally positive sentiment regarding their overall cost and value for money. Clients appreciate the breadth of services provided, often highlighting cost savings compared to maintaining in-house IT teams. For instance, one client noted a 20% savings by outsourcing IT, while another emphasized that their investment of $50,000–$199,000 annually yielded significant operational improvements. However, some feedback suggests varying response times and the need for clearer communication on costs. Overall, clients feel they receive good value relative to the investment.
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More responsive than most other service providers

Integris is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Net at Work LLC

4.8 9 reviews

Verified

$5,000+

$100 - $149 / hr

250 - 999

Rochester, NY

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a Managed IT Services company specializing in IT Support Services, managed services solutions, and ERP consulting, notably for Sage X3. Their reviews reflect a strong emphasis on expertise and timely delivery, with 100% of feedback highlighting their comprehensive support and innovative problem-solving. Clients consistently praise their technical knowledge and effective project management, noting their ability to be a full-service provider in managed information technology.

See all 9 projects
Reviews mention Knowledgeable
Clients consistently highlight the technical knowledge and expertise of Net at Work, noting their ability to effectively implement and support complex systems like Sage X3. One client stated, "Their team is technically knowledgeable and resolves issues along the way," reflecting a strong overall sentiment of satisfaction with their knowledgeable approach. Additionally, the long-term relationship of over 20 years underscores their reliability and expertise in their field.

Software Implementation & IT Services for Distribution Co

5.0 Jan 21, 2021

Net at Work is a full-service provider. They’re relatively local to us. When we need them on-site, they’re able to be there. Their team is technically knowledgeable and resolves issues along the way. It’s easy to work with them. If we didn’t have a good relationship with them, we wouldn’t still be with them 20 years later.
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4 of 6 IT Managed Services reviews are 5 stars

3 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Radio Broadcasting Company
5.0 — Net at Work LLC migrates a radio broadcasting company's on-premise IT to the cloud. They have created a help desk and installed cybersecurity standards and practices. Read more
Read 6 Reviews

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More responsive than most other service providers

Net at Work LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

Coral Springs, Florida (1) Stamford, Connecticut (1) Edison, New Jersey (1) Linden, New Jersey (1) Mascoutah, Illinois (1) Fairfield, New Jersey (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 9 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

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Featured

What are Featured Providers?
TPx Communications

4.3 72 reviews

Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Rochester, NY

Services provided

50% IT Managed Services

40% Cybersecurity

10% Unified Communications Consulting & SI

TPx Communications is a Managed IT Services provider specializing in IT management, IT support services, and network security solutions. Their reviews highlight impressive project management, competitive pricing, and excellent communication. Approximately 90% of reviewers commend TPx's efficient service delivery and security enhancements, emphasizing their responsiveness and commitment to client success.

See all 72 projects
Industry Experience

TPx Communications has demonstrated strong expertise across various industries, including Home Services, Medical, Non-profit, and Manufacturing, with a focus on cybersecurity, IT support, and communication solutions. Clients praise their responsiveness, cost-effectiveness, and comprehensive service offerings, particularly in security enhancements and system upgrades. Overall sentiment varies, with positive feedback in sectors like Medical and Non-profit, while some Manufacturing and Government clients reported challenges in project management. TPx is a suitable partner for organizations seeking reliable IT solutions, especially in technical support and cybersecurity.
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Home Services Food & Beverages Medical Non-profit Nonprofit Manufacturing Healthcare Transportation Government Retail Utilities Software Construction Real estate Other Industry Financial services Telecommunications Legal Business services Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Advertising & marketing Education

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Average Project Cost Breakdown

Less than $10,000 (21) $10,000 to $49,000 (12) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
The reviews for TPx Communications indicate a strong overall sentiment regarding their cost and value for money. Clients consistently highlight that the pricing fits their budgets and offers good value, with one stating they were referred due to 'good value for cost.' Another client noted significant operational cost reductions, particularly in IT expenses. However, there are mentions of administrative challenges and some dissatisfaction with service delivery speed, suggesting that while the value is generally perceived as high, improvements in customer service could enhance overall satisfaction.
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View projects from:

United States (61) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Red River

5.0 1 review

Clutch Guarantee

$10,000+

$150 - $199 / hr

250 - 999

Serves Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Red River is an IT service provider specializing in cloud migration and IT solutions. The feedback highlights their exceptional project management and responsiveness, with 100% of clients expressing satisfaction. Reviewers emphasize their effective communication and dedication to understanding business needs, contributing to improved operational efficiency and staff morale.

See all 1 projects

Industry Experience

Red River has demonstrated strong capabilities in the IT sector, particularly in cloud migration for organizations. Feedback highlights their effective project management, responsiveness, and dedication to client satisfaction. Clients from various industries, including non-profits, reported improved efficiency and morale following Red River's interventions. Overall sentiment is positive, indicating that Red River's expertise is well-suited for businesses seeking reliable IT support and cloud solutions.
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Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed high satisfaction with CWPS, noting that the $100,000 investment has yielded significant value through effective cloud migration and improved operational efficiency. One client highlighted the company's responsiveness and commitment to best practices, emphasizing that they were impressed with CWPS's ability to meet business objectives without compromising on quality. Overall, the sentiment reflects a favorable perception of CWPS's cost-effectiveness and dedication to client success.
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Datalink Networks Inc.

5.0 3 reviews

Verified

$5,000+

$200 - $300 / hr

10 - 49

Serves Rochester, NY

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

Datalink Networks Inc. is a Managed IT Services provider excelling in IT infrastructure enhancement and support solutions. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their fast, competent service and proactive problem-solving capabilities. Clients particularly appreciate their effective communication and ability to deliver projects on time, consistently meeting and exceeding expectations.

See all 3 projects
Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with Datalink Networks Inc., highlighting their proactive problem-solving abilities and impressive responsiveness. One client noted their 'doggedly' effective approach to resolving interface issues, ensuring a smoothly functioning Barracuda email service. Another praised their 'headspinningly fast, competent service' and their dedication to making clients feel prioritized. Overall, the sentiment reflects a high level of trust and appreciation for the company's capabilities and commitment to client success.

Barracuda Setup for Nonprofit Professional Association

5.0 Nov 5, 2025

They doggedly solved interface issues and politely worked with our non-techie staffer to bring about a smoothly functioning implementation of Barracuda email service protection of all our user accounts. They made us feel like the #1 client for those days as they resolved all issues. Willingness to quickly find solutions to every unexpected difficulty ... of which there were many. Including difficulty communicating with all the disparate parties involved. They proved they could anticipate causes of implementation difficulties and had solutions in minutes. Headspinningly fast, competent service.
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3 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read more
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Industry Experience

Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
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Nonprofit

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.
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Netrio (formerly PCA Technology Group)

4.9 31 reviews

Verified

Undisclosed

$150 - $199 / hr

250 - 999

Buffalo, NY

Services provided

70% IT Managed Services

15% Custom Software Development

15% Cybersecurity

Netrio (formerly PCA Technology Group) is a distinguished IT Managed Services Provider offering comprehensive IT support services including cybersecurity, network management, and outsourced IT services. Feedback from clients is overwhelmingly positive, highlighting their professionalism, responsiveness, and alignment with company values; 100% of reviewers praise their attentiveness and project management skills. The company excels in maintaining network efficiency and security while ensuring client satisfaction.

See all 31 projects
Reviews mention High-quality work
Netrio (formerly PCA Technology Group) has received high praise for delivering high-quality work across various projects. Clients have highlighted their prompt and professional responses, meticulous attention to detail, and strong alignment with client values. One client noted the smooth implementation of cybersecurity measures, while another emphasized the company's ability to minimize downtime and provide reliable support. Overall, clients express confidence in Netrio's expertise and commitment to their needs, consistently describing their service as impressive and effective.

Managed IT & Cybersecurity Services for Wealth Management Co

5.0 Mar 11, 2024

PCA Technology Group boasts a team of highly credentialed professionals who exhibit a genuine passion for their work, executing their responsibilities with meticulous attention and enthusiasm. The organization exudes a youthful and contemporary ambiance, embodying intellectual sophistication and confidence.
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IT Services for Nonprofit Organization

5.0 Dec 13, 2023

Their personal service and attention to detail were impressive. The reviewer mentioned being very happy with the speed and quality of service provided by PCA Technology Group.
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Managed IT Services for Business Consulting Firm

5.0 Nov 21, 2022

Problems arise and get resolved quickly. Solutions are recommended and when implemented, work as intended. In 20+ years, I feel that all of our major decisions/directions have worked out for the best.
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Full-Service Managed IT Support for Equipment Manufacturer

5.0 May 13, 2022

Overall, I’m 100% satisfied with PCA. Our team members, president, VP, and controller have also been highly satisfied. They’ve exceeded our expectations; if they don’t know how to answer our questions, they figure things out. PCA’s project management has been excellent.
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Industry Experience

Netrio (formerly PCA Technology Group) has demonstrated expertise across various industries, including Education, Financial Services, Non-profit, Automotive, Healthcare, and Manufacturing. Feedback highlights their strengths in cybersecurity, IT management, and software development, with clients noting high responsiveness and effective project management. Overall sentiment is positive, with reviews indicating successful outcomes, strong communication, and alignment with organizational values, making Netrio an ideal fit for businesses seeking reliable IT support and innovative solutions in these sectors.
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Education Financial services Non-profit Automotive Construction Nonprofit Human Resources Medical Healthcare Manufacturing Energy & natural resources Business services Logistics & Supply Chain Transportation Retail Other Industry Consulting

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View projects from:

Buffalo, New York (14) Cheektowaga, New York (2) Lockport, New York (2) Williamsville, New York (2) Getzville, New York (2) Niagara Falls, New York (1) Utica, New York (1) Topsham, Maine (1) East Rochester, New York (1) Olean, New York (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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16 of 17 Rochester-based reviews are 5 stars

$200,000 – $999,999 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

Managed IT Services for Nonprofit Organization
5.0 — PCA Technology Group provides managed IT services for a nonprofit organization. They are tasked with managing the client's IT needs, remote help desk services, cybersecurity training, and data Read more
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Netsmartz LLC

4.8 44 reviews

$50,000+

$25 - $49 / hr

1,000 - 9,999

Pittsford, NY

Services provided

15% IT Managed Services

20% DevOps Managed Services

15% Cybersecurity +5 services

10% Custom Software Development

10% E-Commerce Development

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

Netsmartz LLC is a versatile software development company offering services in custom software solutions, UI/UX design, eCommerce, and database management. The company is highly praised for its effective project management and responsiveness, as evidenced by positive feedback from 90% of reviewers. Notably, 50% of reviewers highlighted their alignment with company values and culture fit.

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Reviews mention Meets deadlines
Clients have expressed a positive sentiment regarding Netsmartz LLC's ability to meet deadlines. One client noted their 'great track record of delivering multiple requirements successfully' and emphasized the company's commitment to keeping projects on track. However, they also mentioned the need for improved accountability among team members to ensure effective communication and problem resolution. Overall, clients feel that with proper management, Netsmartz LLC consistently meets expectations in terms of timeliness.

Staff Augmentation for Business Software Solutions Firm

5.0 May 26, 2023

They're very responsive and seem genuinely concerned with providing resources that meet our needs. If the provided resource can complete the tasks assigned in a reasonable amount of time. With a measured amount of oversight from our lead developer.
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Industry Experience

Netsmartz LLC has demonstrated expertise across diverse industries including Information Technology, Education, Telecommunications, and Retail. Clients appreciate their responsive communication and effective project management, highlighting the provider's capability in delivering timely software solutions and ongoing support. Overall, feedback reflects a positive sentiment with particular strengths in custom software development, e-commerce solutions, and user experience enhancements, making them a strong candidate for businesses seeking tailored tech services.
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Construction Financial services Manufacturing Telecommunications Nonprofit Education Software Design IT Services Gaming Advertising & marketing Other Industry Consumer Products Sports Wellness & Fitness Business services Energy & natural resources Consulting Transportation Information technology Pharmaceuticals Retail Real estate

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Average Project Cost Breakdown

Less than $10,000 (11) $10,000 to $49,000 (10) $50,000 to $199,999 (10) $200,000 to $999,999 (6)

What Clients Have Said
Clients consistently commend Netsmartz LLC for providing excellent value for money, often citing competitive pricing and effective project management. For instance, one client noted their selection was based on 'good value for cost' and high ratings. Another emphasized that Netsmartz's services allowed them to achieve their goals within budget constraints. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their solutions, with clients appreciating the blend of affordability and quality.
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United States (24) Canada (7) Australia (3) India (2) Hong Kong (1) Ireland (1) Italy (1) England (1)

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LMT Technology Solutions

5.0 4 reviews

$5,000+

$150 - $199 / hr

50 - 249

Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

15% IT Strategy Consulting +1 service

5% Cloud Consulting & SI

LMT Technology Solutions is a managed IT services provider specializing in IT support, cybersecurity, and outsourced IT management. The company is praised for its excellent communication, responsiveness, and ability to build strong client relationships, as evidenced by 100% positive feedback. Approximately 75% of reviewers highlighted their proactive approach and reliable project delivery, underscoring their reputation as a trusted partner in managed IT services.

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Reviews mention Personable
The feedback from the Director of Operations at Davidson Fink LLP highlights LMT Technology Solutions' personable approach, emphasizing their strong communication and relationship-building skills. The client noted that team members are approachable and have formed lasting connections, fostering trust and loyalty. This sentiment is reinforced by the assurance that assistance is readily available when needed, indicating a high level of client satisfaction with LMT's personable service.

Managed IT Services for Law Firm

5.0 Dec 31, 2025

There are a few members of my team that I know personally and have become to know them well. They are amazing at forming relationships with their clients, which builds trust and loyalty. Bottom line I know if I need something I can reach out to someone on my team and I will get the help I need.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight LMT Technology Solutions' competitive pricing and strong value for money. For instance, a VP noted that their pricing fit the budget while providing good value for the cost. Another client emphasized their excellent support and service, reiterating that they were treated with respect akin to larger clients. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided, reinforcing LMT's reputation as a reliable IT partner.
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Brighton, New York (1) Rochester, New York (1) Fairport, New York (1) Pittsford, New York (1)

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4 of 4 Rochester-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

Cloud Consulting & SI for Law Firm
5.0 — LMT Technology Solutions provides ongoing IT support for a personal injury law firm. The team is responsible for implementing IT solutions and providing maintenance and monitoring support. Read more
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Just Solutions, Inc.

Not yet reviewed

Undisclosed

$200 - $300 / hr

10 - 49

Fairport, NY

Services provided

75% IT Managed Services

15% Cybersecurity

4% IT Strategy Consulting +3 services

2% ERP Consulting and SI

2% Other IT Consulting and SI

2% Unified Communications Consulting & SI

Established in 1997, Just Solutions, Inc. Is an IT managed services company. Their services include IT managed services and Cybersecurity.
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Cartesian Communications Technologies

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

90% IT Managed Services

10% Other IT Consulting and SI

Cartesian Communications Technologies, an IT managed services company, is in Rochester, New York. Launched in 2019, the team offers IT managed services and other IT consulting and SI.
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Featured

What are Featured Providers?

Emergent Software

4.9 35 reviews

Premier Verified

$25,000+

$150 - $199 / hr

50 - 249

Serves Rochester, NY

Services provided

10% IT Managed Services

12% AI Consulting

12% BI & Big Data Consulting & SI +6 services

12% Cloud Consulting & SI

12% Custom Software Development

12% Cybersecurity

10% Application Management & Support

10% Other IT Consulting and SI

10% Web Development

Emergent Software is a Managed IT Services provider specializing in IT Management and IT Support Services, particularly in cloud-based environments like Microsoft Azure and Office 365. The company consistently receives positive feedback for their technical expertise and project management capabilities, with approximately 80% of reviewers praising their responsiveness and ability to meet deadlines. Clients appreciate their professionalism and tailored solutions, although some note areas for growth in specific technology offerings.

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3 of 5 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud Migration & IT Services for Small Community Bank
5.0 — Emergent Software provides cloud-based services for a small community bank. Their work includes cloud migration, managed IT services, Microsoft 365 and Azure-based software integration. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (17) $200,000 to $999,999 (8) $10,000 to $49,000 (4)

What Clients Have Said
Emergent Software is recognized for providing good value for money, with clients noting that their costs align with the quality of service delivered. One client highlighted a $285,000 investment for custom software development, citing efficient project execution and effective communication. Another client, spending around $500,000 annually, praised the significant return on investment through enhanced operational efficiency. Overall, clients express satisfaction with the balance of cost and quality, often referring to Emergent Software as a trustworthy partner.
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More responsive than most other service providers

Emergent Software is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Minneapolis, Minnesota (10) Grand Rapids, Michigan (2) Kalamazoo, Michigan (1) New York City, New York (1) Cheshire, Connecticut (1) Searcy, Arkansas (1) Roseville, Michigan (1) Chanhassen, Minnesota (1) Eden Prairie, Minnesota (1) Forest Lake, Minnesota (1) Lenexa, Kansas (1) Plymouth, Minnesota (1) Stillwater, Minnesota (1) Des Moines, Iowa (1) Milwaukee, Wisconsin (1) Sun Prairie, Wisconsin (1) Denver, Colorado (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Corcoran, Minnesota (1) New Prague, Minnesota (1) Greene, New York (1) Lake Delton, Wisconsin (1)

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Vertical IT Solutions

4.9 31 reviews

Verified

$5,000+

$150 - $199 / hr

10 - 49

Serves Rochester, NY

Services provided

35% IT Managed Services

25% Cloud Consulting & SI

20% Cybersecurity +1 service

20% Unified Communications Consulting & SI

Vertical IT Solutions is a managed IT services provider specializing in comprehensive IT support services, including cybersecurity, network monitoring, and IT management. Across their reviews, they consistently receive praise for their responsiveness, professionalism, and ability to address complex IT issues promptly. Approximately 100% of reviewers commend their reliability and effective communication, highlighting their commitment to meeting and exceeding client expectations in outsourced IT support.

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Reviews mention Reliable
Vertical IT Solutions is consistently recognized for their reliability and professionalism. Clients have highlighted their prompt response times and effective communication, stating that issues are addressed immediately, which enhances operational efficiency. One client specifically noted the company's reliable support in managing IT needs and praised the team for their exceptional project management skills. Overall, the sentiment surrounding their reliability is overwhelmingly positive, with no areas of improvement identified.

IT Services for Religious Organization

5.0 Mar 17, 2023

Vertical Computers’ work has been instrumental in increasing our internet’s speed and efficiency. Moreover, if our systems go down, Vertical Computers’ team fixes them immediately. Vertical Computers is very prompt and punctual. Regarding tools and communication, we use Microsoft Teams, Zoom, email, and a ticketing system — they’re very quick to get back to us. Overall, Tim and Steven are phenomenal in managing the project and helping us go forward with our plans. Vertical Computers has a reliable and professional team with good systems and tools, making them a great provider.
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12 of 16 IT Managed Services reviews are 5 stars

4 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud Consulting & SI for Steel Products Manufacturer
5.0 — Vertical IT Solutions provides managed IT services for a steel product manufacturer. The team is responsible for cybersecurity, troubleshooting, server maintenance, and support. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (6) $50,000 to $199,999 (5) $200,000 to $999,999 (2)

What Clients Have Said
Clients of Vertical IT Solutions consistently highlight the company's excellent value for money, often noting that their pricing fits within budgets while delivering high-quality services. For instance, one client remarked on the 'good value for cost,' while another emphasized that their investment led to significant improvements in efficiency and response times. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, making Vertical IT Solutions a reliable choice for IT management.
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Los Angeles, California (2) Anaheim, California (2) Sacramento, California (2) Chino Hills, California (2) Corona, California (2) Livermore, California (1) Moorpark, California (1) Irvine, California (1) La Habra, California (1) Laguna Niguel, California (1) Corpus Christi, Texas (1) Fontana, California (1) Fullerton, California (1) Norwalk, California (1) Chino, California (1) San Bernardino, California (1) San Dimas, California (1) Seattle, Washington (1) Auburn, California (1) Palos Verdes Estates, California (1) Bayfield, Wisconsin (1)

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LayerCake Technologies

5.0 17 reviews

Verified

$5,000+

Undisclosed

50 - 249

Serves Rochester, NY

Services provided

70% IT Managed Services

15% Cybersecurity

15% IT Strategy Consulting

LayerCake Technologies is a Managed IT Services provider, noted for its comprehensive IT Support Services and Outsourced IT Management. The company receives overwhelmingly positive feedback, with over 95% of reviewers praising its reliability, expertise, and responsiveness. Clients consistently highlight LayerCake Technologies’ smooth project execution and proactive communication, making it a trusted partner for various IT needs, including migrations, cybersecurity, and technical support.

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Industry Experience

LayerCake Technologies has received positive feedback across multiple industries, including medical, financial services, legal, and real estate. Clients commend their expertise in managed IT services, cybersecurity, and system migrations, highlighting their responsiveness and thorough communication. Overall sentiment indicates satisfaction with LayerCake Technologies' ability to ensure smooth transitions and maintain operational efficiency, making them a suitable partner for organizations seeking reliable IT solutions in these sectors.
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Medical Financial services Other industries Real estate Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $200,000 to $999,999 (3) $50,000 to $199,999 (2) Less than $10,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
LayerCake Technologies has received positive feedback regarding its overall cost and value for money. Clients highlight that the company consistently meets expectations and delivers high-quality services within budget. For instance, one client noted a successful project completion on time and within the proposed budget, while another emphasized the company's ability to maintain productivity with minimal downtime. Overall, clients appreciate LayerCake Technologies' responsive support and effective solutions, reflecting strong value for their investment.
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More responsive than most other service providers

LayerCake Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Phoenix, Arizona (8) Scottsdale, Arizona (5) Tempe, Arizona (2) Sacramento, California (1) Mesa, Arizona (1)

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Capstone Information Technologies Incorporated

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pittsford, NY

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

IT managed services company Capstone Information Technologies Incorporated is headquartered in Pittsford, New York. The team provides IT managed services and Cybersecurity.
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Synergy IT Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +1 service

20% IT Strategy Consulting

Launched in 1971, Synergy IT Solutions is an IT managed services company. The company provides IT managed services and IT strategy consulting.
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Rochester, NY

3500 Winton Place
Rochester, NY 14623
31 - 40

+1 (585) 758-7100

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Featured

What are Featured Providers?
Integritek Managed IT Services

4.9 4 reviews

Verified

Undisclosed

$100 - $149 / hr

50 - 249

Serves Rochester, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% Compliance Consulting +1 service

10% IT Staff Augmentation

Integritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.

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Reviews mention Reasonable pricing
Integritek Holdings received positive feedback regarding their reasonable pricing, which was highlighted as a key factor in the client's decision to select them over competitors. The client noted that Integritek's pricing fit their budget, which contributed to projects consistently being completed within budget. Overall, sentiment regarding pricing is favorable, with clients appreciating the value offered for the quality of service received.

IT Managed Services for Memorial Park & Mortuary

4.5 May 17, 2024

Projects consistently come within budget. They were responsive and timely. Integritek knows our systems and our employees, we work with the same people often and they are always friendly.
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2 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read more
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Industry Experience

Integritek Holdings has received positive feedback across various industries, including non-profit, government, and other sectors. Clients commend their expertise in IT support and project management, highlighting strengths in responsiveness, customer service, and knowledge retention. The government sector values their cloud integration and security services, while non-profits appreciate their commitment to meeting performance goals. Overall, sentiment is highly favorable, positioning Integritek as a strong candidate for organizations seeking reliable IT solutions.
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Other Industry Nonprofit Government

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.
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Interlink Cloud Advisors, Inc.

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Serves Rochester, NY

Services provided

35% IT Managed Services

20% AI Consulting

15% Cybersecurity +3 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

Interlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT Management and Support Services, functioning as a fractional CIO for organizations. The company has a 100% positive feedback rate, with clients praising their effective network administration, proactive communication, and strong partnerships. Their commitment to community involvement and nonprofit support is also highly regarded.

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1 of 1 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services & Consulting for Nonprofit Organization
5.0 — Interlink Cloud Advisors, Inc. provides managed IT services for a nonprofit organization. The team is responsible for network management, backup creation, help desk support, and IT consulting. Read more
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Industry Experience

Interlink Cloud Advisors, Inc. has garnered positive feedback across diverse industries, notably in nonprofit and legal sectors. Clients commend their expertise in IT management, cloud solutions, and proactive customer engagement. The nonprofit sector values their commitment to fostering community relationships, while the legal industry highlights their strategic partnership approach, particularly in Microsoft cloud integration and cybersecurity. Overall, the sentiment is highly favorable, indicating strong alignment with organizations seeking reliable IT solutions and strategic advisory services.
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Nonprofit Legal

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients of Interlink Cloud Advisors, Inc. consistently express satisfaction with the company's cost-effectiveness and value for money. One client noted their engagement resulted in significant savings by consolidating underutilized systems, limiting budget growth to under 6%. Another client highlighted the company's ability to treat them as a priority despite being a smaller organization, praising their support and investment in client relationships. Overall, the feedback reflects strong sentiment regarding the company's pricing relative to the quality of service provided.
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Brite Computers

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Victor, NY

Services provided

80% IT Managed Services

20% Cybersecurity

Brite Computers, a midsize IT managed services company, is headquartered in Victor, New York. Their services include IT managed services and Cybersecurity.
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ComTec Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

ComTec Solutions, a Cybersecurity and IT managed services company, was founded in 1995. The team focuses on Cybersecurity and IT managed services and is in Rochester, New York and Berlin,
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EWASTE+

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Victor, NY

Services provided

100% IT Managed Services

EWASTE+ is an IT managed services company. Headquartered in Victor, New York, their team specializes in IT managed services.
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iSECURE LLC

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

50% IT Managed Services

50% Cybersecurity

Established in 1995, iSECURE LLC, a small IT managed services and Cybersecurity company, is based in Rochester, New York. Their services include IT managed services and Cybersecurity.
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Iconic IT

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Pittsford, NY

Services provided

20% IT Managed Services

20% CRM Consulting and SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Launched in 2005, Iconic IT is a midsize Bedford, Texas-based IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
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Pittsford, NY

656 Kreag Road
Pittsford, NY 14534
31 - 40

(585) 460-8844

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DSS Digital Group

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Rochester, NY

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

15% IT Strategy Consulting +2 services

15% Unified Communications Consulting & SI

10% Mobile App Development

IT managed services company DSS Digital Group was established in 2002. The firm focuses on IT managed services and cloud consulting & SI.
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Deeley IT Services LLC

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Rochester, NY

Services provided

50% IT Managed Services

25% Cybersecurity

25% IT Strategy Consulting

Deeley IT Services LLC is an IT managed services company. They focus on IT managed services and IT strategy consulting and are headquartered in Rochester, New York.
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CCPlus Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Rochester, NY

Services provided

40% IT Managed Services

20% Custom Software Development

20% IT Strategy Consulting +2 services

10% Web Design

10% Web Development

Small IT managed services company CCPlus Inc., is headquartered in Buffalo, New York and Rochester, New York. The team offers IT managed services and Custom Software Development.
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Rochester, NY

740 Driving Park Ave, Suite A2,
Rochester, NY 14613
2 - 5

585.697.0649

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Rochester IT & Business Solutions

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

40% IT Managed Services

30% Cybersecurity

10% CRM Consulting and SI +2 services

10% Cloud Consulting & SI

10% ERP Consulting and SI

Headquartered in Rochester, New York, Rochester IT & Business Solutions is an IT managed services company. They offer IT managed services and Cybersecurity.
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Cyberware Security, LLC

Not yet reviewed

Undisclosed

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

40% IT Managed Services

60% Cybersecurity

Cyberware Security, LLC is a Cybersecurity company founded in 2005. The small team focuses on Cybersecurity and IT managed services.
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ZERU Center

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Rochester, NY

Services provided

10% IT Managed Services

35% Business Consulting

10% Digital Strategy +5 services

10% E-Commerce Development

10% Logo

10% Social Media Marketing

10% Web Design

5% Graphic Design

Established in 2019, ZERU Center is a small Rochester, New York-based Business Consulting company. Their services include Business Consulting and Digital Strategy.
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Sunnking Sustainable Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brockport, NY

Services provided

100% IT Managed Services

IT managed services company Sunnking Sustainable Solutions is in Brockport, New York. They offer IT managed services.
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Bross Group

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Webster, NY

Services provided

25% IT Managed Services

20% IT Strategy Consulting

15% Web Development +4 services

10% Custom Software Development

10% Cybersecurity

10% IT Staff Augmentation

10% Web Design

Bross Group, an IT managed services company, is headquartered in Denver, Colorado and Webster, New York. They specialize in IT managed services and IT strategy consulting.
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Webster, NY

1130 Crosspointe Lane, #1B
Webster, NY 14580
2 - 5

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Computer Systems Asset Disposal, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

25% IT Managed Services

25% BI & Big Data Consulting & SI

25% Cybersecurity +1 service

25% Warehousing & Distribution

Computer Systems Asset Disposal, LLC is a big data company. Located in Rochester, New York, the team provides BI & big data consulting & SI and Cybersecurity.
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BizWonk Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Rochester, NY

Services provided

20% IT Managed Services

20% Email Marketing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Design

Email Marketing company BizWonk Inc. Was founded in 1999. The team specializes in Email Marketing and IT managed services and is in Rochester, New York.
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Marchese Computer Products, Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

10 - 49

Batavia, NY

Services provided

60% IT Managed Services

20% Cybersecurity

10% IT Strategy Consulting +1 service

10% Web Design

IT managed services company Marchese Computer Products, Inc. Was launched in 1981. The company specializes in IT managed services and Cybersecurity.
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Data Brilliance Software

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

10% IT Managed Services

10% API Development

10% Cloud Consulting & SI +7 services

10% Cybersecurity

10% IT Strategy Consulting

10% Mobile App Development

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Data Brilliance Software is a social media marketing agency. The firm is headquartered in Rochester, New York. Their services include Social Media Marketing and Search Engine Optimization.
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SynchroNet

5.0 5 reviews

$1,000+

Undisclosed

10 - 49

West Seneca, NY

Services provided

60% IT Managed Services

20% Cybersecurity

20% IT Strategy Consulting

SynchroNet Industries Inc. is a Managed IT Services provider specializing in comprehensive IT support, including IT Management, Outsourced IT Services, and Managed Information Technology. The company is praised for its knowledgeable staff, responsive support, and proactive approach, with 100% positive feedback from reviewers highlighting their reliability and expertise in handling IT challenges efficiently.

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Reviews mention Communicative
The feedback regarding SynchroNet's communication is overwhelmingly positive. Clients highlight the seamless integration of their team, noting that they feel like part of the client's organization. One client remarked on the constant communication during larger projects, ensuring everyone remained aligned. Additionally, prompt ticket resolution and proactive dialogue were emphasized, with one client stating, 'Tickets are addressed promptly and for larger projects, there is constant communication.' Overall, clients express satisfaction with the company's communicative approach.

Managed IT Services for Private Dental Practice

5.0 Aug 24, 2021

Seamless! They are just like part of my team! Tickets are addressed promptly and for larger projects, there is constant communication and dialogue so everyone is on the same page.
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Industry Experience

SynchroNet Industries Inc. has demonstrated expertise across various industries, including legal, dental, business services, and publishing. Clients praise their proactive approach, quick response times, and clear communication. The overall sentiment is highly positive, with notable strengths in IT infrastructure support, cybersecurity, and tailored service packages. Their impact is particularly evident in reducing downtime and enhancing operational efficiency. Organizations seeking reliable IT solutions in these sectors would find SynchroNet to be a suitable partner.
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Business services Publishing Legal Other Industry Healthcare

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View projects from:

Buffalo, New York (2) West Seneca, New York (1) East Aurora, New York (1) Buffalo, Texas (1)

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4 of 4 Rochester-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Rochester

Rochester-based IT Managed Services project highlight

IT Support for Chamber of Commerce
5.0 — SynchroNet Industries Inc. provided IT support for a chamber of commerce. They also offered ad hoc assistance such as troubleshooting problems on email, scanning, cellphone usage, and Read more
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Prizm Document & Technology Solutions - Managed IT Services & MFP Company

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Depew, NY

Services provided

100% IT Managed Services

Founded in 2009, Prizm Document & Technology Solutions - Managed IT Services & MFP Company is an IT managed services company. The firm offers IT managed services.
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US itek

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Tonawanda, NY

Services provided

90% IT Managed Services

10% Cybersecurity

US itek is an IT managed services company. Based in Tonawanda, New York, their small team specializes in IT managed services and Cybersecurity. The firm was founded in 1994.
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Lighthouse Technology Services

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Buffalo, NY

Services provided

30% IT Managed Services

60% IT Staff Augmentation

10% IT Strategy Consulting

Lighthouse Technology Services is an IT staff augmentation company. They are located in Buffalo, New York and have midsize team. They provide IT staff augmentation and IT managed services.
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Dopkins & Company, LLP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

60% Accounting

20% Business Consulting

Based in Buffalo, New York, Dopkins & Company, LLP is an Accounting company. They specialize in Accounting and IT managed services and were established in 1955.
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Buffalo Computer Recycling, LLC.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computer Recycling, LLC. Is an IT managed services company in Buffalo, New York. They provide IT managed services and were established in 2011.
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Great Lakes IT Services

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Orchard Park, NY

Services provided

50% IT Managed Services

25% BI & Big Data Consulting & SI

25% IT Strategy Consulting

Great Lakes IT Services is a small Orchard Park, New York-based IT managed services company. Their services include IT managed services and BI & big data consulting & SI.
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Buffalo Computing Technology, Inc.

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Buffalo, NY

Services provided

100% IT Managed Services

Buffalo Computing Technology, Inc., a small IT managed services company, is in Buffalo, New York. The team offers IT managed services.
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Tech Savvy

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Strategy Consulting

20% Other IT Consulting and SI

Tech Savvy is an IT strategy consulting company established in 2018. Their team focuses on IT strategy consulting and cloud consulting & SI.
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STI Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Syracuse, NY

Services provided

50% IT Managed Services

50% Custom Software Development

In Syracuse, New York, STI Computer Services is a custom software development firm and IT managed services company. Their services include Custom Software Development and IT managed services.
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LaunchTech

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Buffalo, NY

Services provided

20% IT Managed Services

20% AI Development

20% Cybersecurity +2 services

20% IT Staff Augmentation

20% IT Strategy Consulting

IT strategy consulting company LaunchTech was launched in 2016. The team provides IT strategy consulting and Cybersecurity.
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Buffalo, NY

50 Fountain Plaza, Suite 1400
Buffalo, NY 14202
1

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ACC Technical Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Syracuse, NY

Services provided

15% IT Managed Services

15% Cloud Consulting & SI

15% Search Engine Optimization +4 services

15% Social Media Marketing

15% Web Design

15% Web Development

10% Cybersecurity

ACC Technical Services is a cloud consulting & SI company. In Syracuse, New York, the agency was launched in 1991. Their team offers cloud consulting & SI and IT managed services.
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Advance2000 Inc.

Not yet reviewed

Undisclosed

$100 - $149 / hr

50 - 249

Buffalo, NY

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% IT Staff Augmentation +3 services

20% Unified Communications Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

Advance2000 Inc. Is a cloud consulting & SI company. The team offers cloud consulting & SI and unified communications consulting & SI, and the firm is in Buffalo, New York and.
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ACP Technologies, Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Pittsford, NY

Services provided

40% IT Managed Services

30% IT Strategy Consulting

20% Cloud Consulting & SI +1 service

10% Unified Communications Consulting & SI

ACP Technologies, Inc. Is a small West Seneca, New York-based IT managed services company. Their services include IT managed services and IT strategy consulting.
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Pittsford, NY

1150-J Pittsford-Victor Road,
Pittsford, NY 14534

585.296.8880

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Entre Computer Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rochester, NY

Services provided

20% IT Managed Services

20% IT Staff Augmentation

20% IT Strategy Consulting +2 services

20% Mobile App Development

20% Web Design

Entre Computer Services is an Application Testing company. Their midsize team is located in Rochester, New York. Their services include Application Testing.
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Affinity Enterprises, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pittsford, NY

Services provided

25% IT Managed Services

25% IT Strategy Consulting

25% Other IT Consulting and SI +1 service

25% Unified Communications Consulting & SI

Unified communications consulting & SI company Affinity Enterprises, LLC is located in Pittsford, New York. The team offers unified communications consulting & SI and IT managed services.
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Info Advantage

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Rochester, NY

Services provided

20% IT Managed Services

20% BI & Big Data Consulting & SI

20% Cloud Consulting & SI +2 services

20% Cybersecurity

20% IT Strategy Consulting

Small IT strategy consulting company Info Advantage, is headquartered in Rochester, New York. Their services include IT strategy consulting and BI & big data consulting & SI.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
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Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Rochester IT Managed Services FAQs

Local MSPs understand the Finger Lakes business landscape, from stringent NYS privacy regulations to the seasonal bandwidth spikes common among Rochester’s education and healthcare sectors.

Their proximity means faster on-site support when a server fails or a network switch needs replacing. Plus, many Rochester providers cultivate partnerships with regional institutions like RIT, giving clients early access to co-op talent and cutting-edge research.

Most MSPs in the Rochester metro offer tiered plans that start around $1,500 – $3,000 per month for small offices (up to 25 endpoints). Mid-market organizations often budget $100 – $150 per device or $75 – $125 per user each month.

Moreover, projects such as a one-time security audit typically range from $5,000 – $15,000. Rates remain competitive with larger New York State markets, and many firms provide flexible hybrid models that blend fixed and hourly pricing.

Rochester MSPs commonly support a myriad of clients thanks to the region’s diversity. Clients can find firms with experience in verticals such as:

Healthcare and life sciences (UR Medicine, regional clinics)
Manufacturing and advanced optics
Financial services and credit unions
Higher education institutions
Nonprofits and municipal agencies

Several agencies maintain HIPAA, PCI-DSS, and ITAR compliance practices tailored to these verticals.

Define your project’s specific requirements and scope—i.e., 24/7 help desk, cloud migration, cybersecurity, or full vCIO services.
Check for certifications—look for Microsoft Solutions Partner, Cisco Premier, or SOC 2 reports.
Review their Clutch profiles and feedback—prior clients’ comments on response times and ticket resolution are telling.
Ask about their local staffing—an MSP with engineers in Monroe County can cut on-site response times.
Evaluate SLAs—ensure uptime guarantees and penalty clauses align with your risk tolerance.

Shortlist the top two or three firms that meet your project’s requirements; Maximize the directories, resources, and filters on Clutch to navigate through the crowded marketplace.

No documented SLA or vague “as needed” support promises
Reliance on out-of-state subcontractors for every on-site task
Pushy long-term contracts without a 90-day exit clause
Lack of cybersecurity framework (no NIST, CIS, or ISO alignment)
Limited monitoring hours—Rochester’s snowstorms don’t wait for 9 a.m., and neither should your MSP

Finding the right team for your business is crucial for success. Make sure to identify and avoid these red flags as soon as possible.

Top IT Managed Service Providers in Rochester

List of the Top Rochester IT MSPs

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

IT GOAT is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Managed IT Services for Battery R&D Company

Reviews mention Knowledgeable

Software Implementation & IT Services for Distribution Co

IT Managed Services for Radio Broadcasting Company

Net at Work LLC is very responsive

Managed IT & Cybersecurity Services for BioTech Tools Co

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Integris is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

24/7 Help Desk & Network Monitoring

Managed IT & Cybersecurity Services for BioTech Tools Co

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Integris is very responsive

Reviews mention Knowledgeable

Software Implementation & IT Services for Distribution Co

IT Managed Services for Radio Broadcasting Company

Net at Work LLC is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceptional performance

Barracuda Setup for Nonprofit Professional Association

Managed IT Services for Seafood Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Managed IT & Cybersecurity Services for Wealth Management Co

IT Services for Nonprofit Organization

Managed IT Services for Business Consulting Firm

Full-Service Managed IT Support for Equipment Manufacturer

Industry Experience

Select Industry to see insights

Managed IT Services for Nonprofit Organization

Reviews mention Meets deadlines

Staff Augmentation for Business Software Solutions Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Personable

Managed IT Services for Law Firm

Average Project Cost Breakdown

What Clients Have Said

Cloud Consulting & SI for Law Firm

Cloud Migration & IT Services for Small Community Bank

Average Project Cost Breakdown

What Clients Have Said

Emergent Software is very responsive

Reviews mention Reliable

IT Services for Religious Organization

Cloud Consulting & SI for Steel Products Manufacturer

Average Project Cost Breakdown

What Clients Have Said