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Arium

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Set IT and forget IT!

Arium provides a complete IT stack for your growing business. We handle IT from the internet to the device for one scalable monthly fee. We also service fully remote deployments, providing friendly user onboarding and repairs. Our clients benefit from a single vendor approach, constant upgrades, and blazing-fast helpdesk support (30 minutes or less, but usually under 10!).

Beyond internet to device IT, we provide extras needed to be a complete one-stop shop: Zoom rooms, media storage solutions, and more. 

Our clients are typically high-growth companies who have received funding and are increasing headcount rapidly. Our IT services are the first pillar of support for these companies and help them grow in an organized and secure way.

  • Min project size
    $5,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    10 - 49
  • Locations
    New York, NY
  • Year founded
    Founded 2011

2 Locations

  • New York , NY
  • Miami , FL

Service Lines
IT Managed Services
70%
Cybersecurity
15%
IT Strategy Consulting
15%
Select Focus Area
Cybersecurity focus
Identity & Access Management
70%
Breach Detection & Incident Response
30%
Cybersecurity Technologies
JumpCloud
100%
IT Managed Services Focus
Help desk
30%
Network
30%
Security
20%
Hardware
10%
Managed Hosting Services
10%
Industries
Media
40%
Other industries
30%
Advertising & marketing
20%
Financial services
10%
Clients
Small Business (<$10M)
100%

Pricing Snapshot

Min. project size $5,000+
Avg. hourly rate $150 - $199 /hr
Rating for cost 4.9 /5

What Clients Have Said

Arium offers competitive pricing, with clients reporting total investments ranging from $10,000 to $90,000. Clients appreciate their value for cost, citing responsiveness, high-quality service, and effective problem-solving as key benefits.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 9 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Highly Rated Similar Providers

Arium Review Insights

Overall Review Rating

5.0
  • Quality 5.0
  • Schedule 5.0
  • Cost 4.9
  • Willing to Refer 5.0

Top Mentions

Review Highlights

  • Improved Security Measures

    Arium's security enhancements, including modern surveillance and access control systems, have successfully prevented breaches, ensuring safer environments for clients.

  • Impressive Technical Expertise

    Arium is noted for its extensive technical expertise, capable of handling complex IT environments and providing comprehensive support across various technologies.

  • No Significant Areas for Improvement

    Clients generally express satisfaction with Arium's services and find no significant areas for improvement, indicating a high level of service delivery.

  • Reliable and Timely IT Support

    Arium consistently delivers reliable IT support, meeting deadlines and resolving issues promptly. Clients appreciate their responsiveness and ability to maintain high service quality.

  • Exceptional Customer Service

    Clients commend Arium's personable and committed customer service, noting their willingness to provide tailored solutions and seek feedback for continuous improvement.

  • Potential for Clearer Jurisdiction

    A client mentioned the need for clearer communication regarding Arium's jurisdiction in IT matters, though this was partly attributed to their own organizational structure.

Arium Reviews

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IT Managed Services for Meat Company

  • IT Managed Services
  • $10,000 to $49,999
  • Nov. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

“Any time we need anything, it gets handled.”

Jan 3, 2024
Owner, Meat Delivery Company
Anonymous
  • Other industries
  • New York City, New York
  • 1,001-5,000 Employees
  • Phone Interview

A meat company has hired Arium for managed IT services. The team has been responsible for setting up the client’s IT infrastructure including printing and scanning capabilities; they work on-site and remotely. 

Showing 11-11 of 11 Reviews

Locations (2)

340 East 22nd St New York, NY, United States 10010

2 - 5

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