Application Management & Support Cloud Consulting & SI IT Managed Services
Help desk Other IT managed services Security
Confidential
Apr. 2013 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The team has stable leadership, excellent service delivery, and responsiveness."

Aug 28, 2025

VP, Rita Technology Services

John Holton

Other industries
Tampa, Florida
11-50 Employees
Online Review
Verified

CIO Technology Solutions provides IT support for a technology staffing firm. The team has automated the client's employee onboarding and offboarding processes and supported their cloud infrastructure needs.

Thanks to CIO Technology Solutions' tools and support, the client has seen a 20% increase in their day-to-day operations productivity. The team is responsive, and the client always gets a live answer when they call. Overall, the team's stable leadership and excellent service delivery stand out.

BACKGROUND

Introduce your business and what you do there.

We place technology talent in companies throughout the US in direct hire and consulting engagements.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CIO Technology Solutions?

We needed help with our day-to-day IT support and system needs.

SOLUTION

What was the scope of their involvement?

CIO Technology Solutions provides 24/7 IT support. The team has also automated our employee onboarding and offboarding processes. In addition, they've supported us with cloud infrastructure, Microsoft 365, endpoint security, breach response tools, managed SIEM, and even a smooth office move.

What is the team composition?

We've worked with 10 teammates from CIO Technology Solutions.

How did you come to work with CIO Technology Solutions?

We've been working with CIO Technology Solutions since 2013 and have known the owner since 2008.

What is the status of this engagement?

We started working with CIO Technology Solutions in 2013, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

CIO Technology Solutions' tools save us time, and their 24/7 SOC gives us confidence that we're protected around the clock. Overall, we've seen a 20% increase in our day-to-day operations productivity.

How did CIO Technology Solutions perform from a project management standpoint?

Every time we call, we get a live answer. That level of personal support is rare.

What did you find most impressive about them?

As a small business, having a dependable IT partner makes a huge difference, and CIO Technology Solutions has been exactly that. The team has stable leadership, excellent service delivery, and responsiveness.

Are there any areas they could improve?

I don't think there's anything they can improve on.

RATINGS

5.0

IT Managed Services
Managed Software Application & Solutions Governance & Compliance Assessments Help desk IT Budgeting Other IT managed services Security
Confidential
July 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We chose them because they are very personable and knowledgeable."

Aug 18, 2025

VP of Ops, Latitude Property Mgmt and Real Estate Services

Dominic Raffinello

Real estate
89119 Las Vegas, NV
51-200 Employees
Online Review
Verified

CIO Technology Solutions provides IT support for a property management company. The team handles all IT support requests, ensures cybersecurity compliance, and manages Microsoft 365 implementation and security.

CIO Technology Solutions has helped the client increase productivity by 20% and reduce the IT budget by 50%. The team is timely, communicates well via email and phone, and is available 24/7. Moreover, they deliver results quickly and are personable and knowledgeable.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of operations at a third-party property management company specializing in multifamily properties.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CIO Technology Solutions?

We needed help with IT support, management, and cybersecurity.

SOLUTION

What was the scope of their involvement?

CIO Technology Solutions provides outsourced IT support and helps us become compliant with cybersecurity standards. The team also ensures our Microsoft 365 solution is set up properly and secure. The team has implemented and secured Microsoft 365, handles all IT support requests, and ensures our cybersecurity is up to date.

What is the team composition?

We work with 10 teammates from CIO Technology Solutions.

How did you come to work with CIO Technology Solutions?

Someone referred them to us. We chose them because they’re very personable and knowledgeable.

What is the status of this engagement?

We started working together in January 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our productivity has increased by 20% due to not having to deal with IT support requests. Additionally, we’ve reduced our IT budget by 50% thanks to the outsourced IT support.

How did CIO Technology Solutions perform from a project management standpoint?

CIO Technology Solutions is timely with all requests and delivers the results we need to complete our operations in a timely manner. We communicate via email and phone.

What did you find most impressive about them?

We’re always able to get someone on the phone 24/7. Moreover, they’re very knowledgeable and personable.

Are there any areas they could improve?

A more modern reporting solution would be advantageous.

RATINGS

5.0

CIO Technology Solutions

Tampa MSP for cloud, security & IT support.

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