ClixLogix

BACKGROUND

Please describe your company and position.

I am the COO of Ronati

Describe what your company does in a single sentence.

At Ronati, our purpose is to support, inspire, and assist all constituents of the art, vintage, and antiques industry, our simple technology solutions were developed to help the industry to do more than survive, but to thrive as never before.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ClixLogix to accomplish?

• Custom Technology Solution

SOLUTION

How did you find ClixLogix?

• UpWork

Why did you select ClixLogix over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from ClixLogix were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create a three part solution to enable our customers to work with our internal teams. This solution is designed to provide an easy to use but robust set of tools allowing customers to track their work and requests. 

The tools primarily leverage the following solutions: 

• Zoho CRM 
• Zoho Creator 
• Zoho Flow 
• Wordpress 
• API Integrations 
• AI Implementations 
• Payment Gateways 

The final solution will allow all customer types to create, track and purchase desired items with full integrated shipping from their Portal.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• End to end completed functionality 
• Concept to Implementation 
• Time Cost to Deliverable

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Work was completed on time and delivered needed functionality May requests were not things previously done with these tools and required creative approach and tight coordination that was very well demonstrated by the team.

What was your primary form of communication with ClixLogix?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I'm impressed with their ability to work with our internal teams to address functionality requests that had not previously be implemented with these solutions. Finding solutions that truly addressed the challenges, not looking for shortcuts.

Are there any areas for improvement or something ClixLogix could have done differently?

There is no team in the world that is is immune to the need of improvements but as a general baseline they have corrected and improved if a need was identified.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a digital marketing agency that has been around for over 15 years. We specialize in building WordPress websites and take on retained clients, assisting them with everything a small business needs to grow. These services include SEO, PPC, website maintenance and development, email marketing, social media marketing, and print and graphic design.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ClixLogix?

We’re a small boutique agency, so we were looking for a partner who could help us with our SEO services. We wanted to work with a trustworthy team so that we could hand them independent work. For example, if we developed a new website, we wanted this team to go in and check all the marks for SEO compliance.

Still, we wanted to work with someone who could work with our internal SEO members and support them. We needed this partner to follow guided plans for our specific strategies and turn around their work quickly as we did SEO audits so that we could quickly pitch and close deals with potential clients.

SOLUTION

What was the scope of their involvement?

ClixLogix collaborates with us and supports our SEO services. Their scope includes SEO audits, SEO setups for new websites, and long-term strategy execution. Depending on the project, they also help us with keyword research, develop key terms to focus on, and make recommendations.

If our blogging team needs to develop new content or new pages, ClixLogix collaborates with us on that. Additionally, their team handles our daily tasks related to our monthly strategies. These tasks include developing off-page content, creating a backlinking strategy, and setting up relevant accounts for our customers that could help them grow their digital footprint for SEO purposes.

What is the team composition?

We work with a dedicated account manager who manages the rest of the team on their end. The size of ClixLogix’s team dedicated to our account has fluctuated depending on the number of clients we have at a time. 

How did you come to work with ClixLogix?

They were already working for us when I joined the company.

How much have you invested with them?

We pay them between $14–$22 per hour, depending on the work we request from them.

What is the status of this engagement?

I’ve been working with ClixLogix since January 2019. However, I know that my company had already worked with them intermittently before I joined.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

ClixLogix has helped us achieve great SEO results for our customers, allowing us to grow our SEO business. Thanks to their flexibility, they’ve allowed us to gain clients very quickly and ramp up our services when we have high demand. They’re a very affordable solution for me to be able to do SEO audits, helping me close deals with potential customers.

Moreover, ClixLogix has become a valuable partner for us, allowing us to offer great deals to our clients. We can grow or shrink ClixLogix services without impacting our operations, which helps us offer very customized deals to our clients depending on their needs and budget.

How did ClixLogix perform from a project management standpoint?

ClixLogix is great at meeting deadlines and staying on budget. We’ve provided them with incredibly tight deadlines, and they’ve always been able to deliver. I can’t remember a time ClixLogix wasn’t able to hit a deadline.

ClixLogix is very responsive to our recommendations, requests, and desired changes, and they quickly deliver on those. Whenever we see something not being executed as expected, their team is very available to jump on a phone call to review the strategy and ensure everyone is on the same page.

Having a partner with whom we can always connect has been great. In addition to phone calls, we use monday.com for project management and quick and easy communication with our account manager. It’s very easy for us to reach out with questions, concerns, and adjustments needed.

What did you find most impressive about them?

ClixLogix knows what we need, and they’re able to work with minimal oversight. Thanks to them, we’ve been able to show our customers excellent results in SEO, and we’ve been able to focus on other areas of our business, such as PPC.

Are there any areas they could improve?

ClixLogix is very good at reaching out to us to see if we need to schedule meetings. However, It would be good if we had a scheduled phone call. Still, we’re oftentimes busy, and it would be hard for us to make it to some of those meetings. Additionally, ClixLogix communicates with us regularly, and I always have an open communication line to discuss my needs.

Do you have any advice for potential customers?

Be upfront and clear about your expectations, budget, and deadlines. ClixLogix is more than happy to help you meet your goals and deadlines.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Future Trucks, a manufacturer and distributor of pickup truck accessories.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ClixLogix?

Many people in our industry go online to find out what they’re looking for and get a better understanding of the product. However, our listings weren’t showing up. Most of the first and second pages of Google were taken by our competitors.

SOLUTION

What was the scope of their involvement?

ClixLogix provided content writing and SEO services. We initially had an onboarding meeting; we provided them with the content we already had on our website, including photos, content reviews, and lists of our products.

What is the team composition?

We worked with 4–5 people.

How did you come to work with ClixLogix?

They reached out to us and gave us a presentation of what we were lacking and what they could do for us. We liked that they did their homework.

How much have you invested with them?

We paid $700 a month.

What is the status of this engagement?

We worked with them from February 2021–March 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

ClixLogix helped us get the word out there with two different websites. They created backlinks to improve our site and improved our ranking on Google for some products and keywords.

How did ClixLogix perform from a project management standpoint?

They were quick to respond if there were issues. Our communication was 100% virtual.

What did you find most impressive about them?

They helped us understand the online system better.

Are there any areas they could improve?

No, I don’t think I’m in a position to answer that.

Do you have any advice for potential customers?

Pay attention to the details and metrics. Also, ask them as many questions as possible to understand the reports and follow up on the reviews and content they write. Overall, keep a close eye on what they do.

BACKGROUND

Introduce your business and what you do there. 

I'm the CEO of Maine Bunk Beds. Our company operates an on-line store that specializes in selling premium-priced, solid wood bunk beds for adults and children. Each custom bunk bed we sell is Made-in-Maine and delivered to customers across North America. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor? 

We hired ClixLogix for SEO services. Our goal was to increase our websites online visibility and boost our market presence in targeted geographic locations. 

SOLUTION

What was the scope of their involvement?

The Clixlogix team ran an SEO audit of our website, conducted a competitor analysis, prepared the keyword strategy along with content strategy. Key deliverables were updated keyword reports which we receive on a weekly and monthly basis.

What is the team composition?

We had an assigned business development manager, a Team lead, an SEO executive and a content writer for our project with ClixLogix 

How did you come to work with the vendor? 

Clixlogix was referred to me by one of their clients. 

How much have you invested with them? 

$10,000 to $49,000 

What is the status of this engagement? 

Active 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We have seen a significant increase in our click through rate and organic traffic since we first engaged Clixlogix. 

How did the vendor perform from a project management standpoint? 

They have a professional management style while maintaining regular contact with us. We can quickly schedule a call if we have a question or issue. Clixlogix is an excellent communicator. 

What did you find most impressive about them? 

Their dedication towards a client and their project is quite impressive. Their managers are genuinely committed to achieving the best possible website performance outcomes.

Are there any areas they could improve? 

Successfully managing our SEO services during economic turbulence and a potential recession is going to be a challenge for Clixlogix during the coming year. 

BACKGROUND

Please describe your company and your position there.

I am the owner of an online fitness challenge company. Our company provides motivational challenges to keep people active by providing them digital and physical incentives.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ClixLogix, and what were your goals?

My company was looking to bring in house our digital tracking platform. In the past we had used other 3rd party applications that never really gave us control of or met our exact needs. It also did not allow us to have any type of competitive advantage over our competitors that may have used the same 3rd party applications.

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected this vendor because of their proposed experience in this field and felt at the time they had the better understanding of the logics behind tracking participants.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Key deliverable was to be a platform that users can sign up and track their progress on various assigned challenges. The Laravel framework was used to attempt to accomplish this. There is an admin side where challenges can be assigned to users that sign up and on the user side they can keep track of their various activities.

How many people from the vendor's team worked with you, and what were their positions?

4-5 people worked on this project. Most. I'm not sure what they actually did as the tasks they said they were responsible for never really showed. Also, as soon as I would create a relationship with someone then they would either quit or be moved to a different department I was told.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project did not launch on time. After many setbacks (many from their side being completely unorganized) From not understanding the scope to literally creating their own scope and not listening to myself the customer on how to proceed. Finally we released a partial project on 1/1/22 because someone from their team once again dropped the ball on when it was actually suppose to be delivered by so they scrambled to get something done.

Describe their project management style, including communication tools and timeliness.

Project management there were no tools used to follow the flow of what was being done. Finally we literally had to sit down and have a meeting prior to the work day starting at 12am my time and then again at 10am to go over what was completed. This was the only way to keep them partially on task.

What did you find most impressive or unique about this company?

The ability to make excuses for things not working properly.

Are there any areas for improvement or something they could have done differently?

They could use more skilled programmers. I don't believe the programmers that were used were familiar with the project and had many issues completing some of the tasks without problems.

UPDATED REVIEW

This review was published on January 21, 2022.

AJ Peterson

Owner, Challenge in Motion

Wellness & Fitness

1-10 Employees

Charlotte, North Carolina, United States (24805)

$10,000 to $49,999

Oct 2021 - Ongoing

Project summary:

ClixLogix provides custom software development services for a wellness and fitness platform. They built the client's virtual activity challenges web app.

Feedback summary:

The first deliverable has been launched on time, thanks to ClixLogix. The team's clear communication has been helping them move forward to the next stages of the development. So far, the client has been impressed by the team's responsiveness in supporting their needs.

BACKGROUND

Please describe your company and your position there.

I am the CEO/Owner of Challenge in Motion. We provide virtual activity challenges for participants.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ClixLogix, and what were your goals?

Clixlogix was hired to work on web development of a platform for the virtual team making and challenge.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found the team on upwork platform and started the web development engagement from there.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope include the complete packaged solution of my platform including the following deliverables: 1 SRS documentation 2 Design 3 HTML development 4 Development 5 QA 6 Deployment of product on server

How many people from the vendor's team worked with you, and what were their positions?

I have haad been working with the following people from the team:

• 1 Business Analyst Team
• 2 project Management Team
• 3 Account Management Team

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team was able to launch the first deliverable on time which was major challenge we had as one of the year-wide virtual challenge was supposed to be launched on the web platform.

Describe their project management style, including communication tools and timeliness.

I have been able to have a good communication with the current project manager (Rishab) as we have been mutually working on daily deliverable through morning stand-up and a daily day-end update call on teh deliverables which seems to be helping the things moving forward.

What did you find most impressive or unique about this company?

I have had a bit of struggle in the beginning but the current communication with the PM has been good. So far, their communication skill set has been impressive, in terms of responsiveness.

Are there any areas for improvement or something they could have done differently?

One of the problem that I had was back and forth of the information and misinterpretation of some feature that resulted in difference in understanding. But, the scenario has improved with current PM.

Star Ratings

Overall rating: 5

Quality: 5

My customers were happy with the platform delivered and having my customers happy is the most important.

Cost: 5

Billed by hours worked.

Schedule: 5

Deadlines were met on time. Morning meetings were scheduled to discuss accomplishment.

Willing to refer: 5

I have referred to a friend already and they are doing larger projects with them.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a software development company focused on mobile applications for Android and iOS.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ClixLogix?

We hired them to help us continue developing a mobile application we already had.

SOLUTION

What was the scope of their involvement?

ClixLogix provides us with development work for an existing mobile application. The team has added features and done some changes using ReactNative, the language the app was originally coded in.

They’ve done a lot of work on the backend, including working with SSL and My PHP. The team has also migrated data across different servers. 

The application is multilayered; it has a map browser, and it can display news and 3D assets. ClixLogix has worked on all levels of the app. 

I work on the concepts and wireframes, send them over to ClixLogix, and we have a back and forth to get as close to the original design as possible. 

What is the team composition?

We usually work with 2–4 people, and the team has changed over the time we’ve been working with ClixLogix. 

How did you come to work with ClixLogix?

We found their Upwork profile on Google. I looked through all the available developers, and ClixLogix seemed to have a good command of the language. They were well presented and had good recommendations, which gave me the confidence to move forward with our partnership. 

How much have you invested with them?

So far, we’ve spent between $5,000–$10,000.

What is the status of this engagement?

We started working together in January 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

ClixLogix’s work has been very good. We’ve had three development cycles so far, and the team has successfully completed two phases. I’ve just seen their phase three work, and it looks great. I judge their success based on what I’ve asked for and what they’ve delivered.

When we have minor bugs or glitches, ClixLogix has is very responsive. In those cases, I draw up a list of the specific error, and we work back and forth until they resolve it. 

How did ClixLogix perform from a project management standpoint?

Their project management is very clear and organized. We have a project lead responsible for making sure the developers carry out their requisite tasks for the week, and everything has gone smoothly.

ClixLogix is also very communicative; we use either email or the Upwork messaging system.

Unfortunately, due to the COVID-19 pandemic, things have been delayed. The slower work has been mostly on our side rather than theirs, though.

What did you find most impressive about them?

ClixLogix consistently executes concepts on the first try rather than going back and forth. I’ve worked with other offshore providers in the past, and the ClixLogix team is more responsive than most of our previous partners. Their quality of work is definitely higher, too. 

Are there any areas they could improve?

There’s nothing they could improve that shouts out at me specifically. We’ve solved any issues we’ve had through communication, making sure everything is above board. 

Do you have any advice for potential customers?

Provide a clear picture of what’s required, ensure that all the wireframes are presented logically, and keep things as black and white as possible. That way, there’s less time spent back and forth asking about particulars.

BACKGROUND

Please describe your company and your position there.

I am a Partner in NY-based ad agency Hello&ThankYou!, and also serve as a Creative Director and Strategist.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ClixLogix, and what were your goals?

We were tasked with updating an existing website for our client, Argyle Pink Diamonds. We engaged with Clixlogix to handle all web development and programming. The project quickly turned from an update into an overhaul, and Clixlogix jumped in to help us execute it every step of the way.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for web developers and liked what we found about Clixlogix, and after interviewing them and speaking via phone with the team we were confident they could easily handle the scope of the assignment.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After a phone/Skype briefing and introduction, Clixlogix did a deep dive to review the existing Wordpress site and to understand the tasks. From that point we developed a list of deliverables and a timeline, and had weekly and sometimes daily check-ins to review progress and/or any changes to the assignment.

How many people from the vendor's team worked with you, and what were their positions?

We wored with a prooject manager, and multiple members of the development and programming team as needed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Few metrics are consistently observed on this site, but we accomplished the update and overhaul with no disruption of service and an increase in visitors.

Describe their project management style, including communication tools and timeliness.

We communicated regularly via email and phone and an online workflow management platform. The team was responsive and conscientious and alrted us immediately to any issues that popped up on a daily basis.

What did you find most impressive or unique about this company?

They are able to adjust to repeated changes in scope to the project and pivot accordingly as needed. They were able to ensure the site worked seamlessly across platforms, and even on unsupported, outdated web browsers that our client insisted on using. They did their best to adjust deliverable timetables despite the many changes.

Are there any areas for improvement or something they could have done differently?

As with any new business relationship, we both needed to get used to the working styles of each other but quickly got in sync and worked together as a team to solve all challenges presented by the constant changes thrown our way by our client. We found the key to be clear and regular communication on both sides.

BACKGROUND

Please describe your company and your position there.

I'm a founder of a platform that brings companies and their suppliers closer together to manage their invoices.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ClixLogix, and what were your goals?

We called upon ClixLogix to support us with web development, both front and backend, to create the first fully functional version/MVP of the WeVoice web platform. We set ourselves up with a horizon of 1 year to reach this goal.

SOLUTION

How did you select this vendor and what were the deciding factors?

We mainly researched and engaged online with web development services companies. We were mainly looking for speed of mobility to get started, interviews with their resources to get a feel of their quality, skills, experience and the capacity to communicate with one another.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We (as founders) already had the foundational components and architecture set up of WeVoice and were well into development before we brought ClixLogix onboard.

After a proper onboarding for each of their developers (since every developer came onboard gradually over time), they quasi immediately were functional within the team and were working with us full-time on a daily basis. Daily check-ins and daily reports are requested and submitted by the developers as well as their presence in our daily scrums. The developers are mainly asked to work with Vue.js, Nuxt.js, TypeScript, REST API, GraphQL and MongoDB.

How many people from the vendor's team worked with you, and what were their positions?

1 frontend developer and 2 full stack developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

No as we haven't yet launched the platform in any way.

Describe their project management style, including communication tools and timeliness.

The account managers/management staff following up on is doing a good job to stay connected and make sure all is well on a regular basis. All involved people have joined our Slack and engage properly with us there. Any kind of issue or topic is properly and timely addressed and discussed in a respectful manner. With the developers we have daily standups as a routine (as mentioned previously).

What did you find most impressive or unique about this company?

Their willingness to stay connected with us is impressive, given the substantial time difference between us. Both the developers as well as management have gone the extra mile for us.

Are there any areas for improvement or something they could have done differently?

Not immediately

BACKGROUND

Please describe your company and position.

I am the Executive of So Cal Classic Car Storage

Describe what your company does in a single sentence.

Concierge Car Storage Provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ClixLogix to accomplish?

• SEO Improvement
• Website Optimization
• Keyword Optimization

SOLUTION

How did you find ClixLogix?

Online Search

Why did you select ClixLogix over others?

Good value for cost

How many teammates from ClixLogix were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Search, keyword and ads

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Google and website analytics

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes and very responsive

What was your primary form of communication with ClixLogix?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed with their flexibility and marketing expertise.

Are there any areas for improvement or something ClixLogix could have done differently?

no

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a small startup looking to digitise a component of a sports logistics process.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ClixLogix, and what were your goals?

To digitise a manual paper based process that many manufacturers still have in place. Clixlogix automated this process through building a web app to my requirements.

SOLUTION

How did you select this vendor and what were the deciding factors?

Positive reviews from a former colleague of theirs that was part of my LinkedIn network.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

React native web app and mongodb.

How many people from the vendor's team worked with you, and what were their positions?

Atleast 4 people.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team completed the work on time as expected and communicated well when they needed more information.

Describe their project management style, including communication tools and timeliness.

They utilised internal tools and absorbed my user stories that I wrote to detail what I needed developed. We used upwork to manage the hours of the contract that were to be paid.

What did you find most impressive or unique about this company?

Speed to deliver and price.

Are there any areas for improvement or something they could have done differently?

No, they were great. I enjoyed working with them and would work with them again.