DevAsks

BACKGROUND

Please describe your company and position.

I am the CEO & Owner of Pigmentus Academy LLC

Describe what your company does in a single sentence.

Pigmentus PR is a Microblading company that has more than 30 years of experience in the beauty industry in Puerto Rico.

OPPORTUNITY / CHALLENGE

 What specific goals or objectives did you hire DevAsks to accomplish?

• Digital Marketing
• Search Engine Optimization (SEO)
• exposure on the web

SOLUTION

How did you find DevAsks?

Referral

Why did you select DevAsks over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

What was the size of DevAsks’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

With the help of DevAsks and the web exposure we got through their digital marketing, we were able to reach the top 3 places on Google for almost all of our services at our Beauty Salon. We have increased our views on the website, where in the past we only reached 2,000 to 3,000 views and now we exceed 15,000 views for this month.

In the same way, with the SEO worked by DevAsks, we have been able to be visible outside of Puerto Rico and we have managed to make sales of our products in other countries such as France and the USA. On the other hand, DevAsks has tripled my profits and improved incoming calls where in the past there was an average of 11 monthly calls and now an average of 200 calls.

Regarding service appointments, we worked on their automation and the "follow-ups", this has helped us double or triple the appointments generated for our business and they have managed to generate 52 reviews on Google and before that they did not have . They were also the ones who created our Google My Business, Facebook Pixels, among others. He improved the design of the web page with the creation of a better UI/UX and in the same way he made Landing Pages and funnels for each of our services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in Bookings
• Increase in New Clients or Leads
• Profits
• Performance
• Customer service
• Web exposure
• Cheapest PPC

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were super responsible and exceeded our expectations. They helped us improve our processes and give us a clearer vision of how to make our content and/or offers.

What was your primary form of communication with DevAsks?

• In-Person Meeting
• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

The most impressive thing was that they created value without expecting anything in return. They were very honest and transparent in all processes.

Are there any areas for improvement or something DevAsks could have done differently?

So far, I don't have a complaint or anything that comes to mind about their performance. I think they were an exceptional company, and I wish them great success with other clients and future clients.