Digital Butlers

BACKGROUND

Please describe your company and your position there.

Health and wellness company which I am the director of business development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Butlers, and what were your goals?

To build us a brand new website from scratch

SOLUTION

How did you select this vendor and what were the deciding factors?

Alexander and his team understood our goals and presented us a solution that seemed right and was within the budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Wire frames, then building the site in web flow, and finally supporting us once the site was live

How many people from the vendor's team worked with you, and what were their positions?

not sure

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Everything was amazing

Describe their project management style, including communication tools and timeliness.

Whatsapp and loom. Seamless and consistent communication

What did you find most impressive or unique about this company?

They over-deliver on their promise and are very friendly and supportive

Are there any areas for improvement or something they could have done differently?

no

BACKGROUND

Please describe your company and your position there.

We are the provider of an innovative software solution that meets the diverse needs of Molecular, Clinical, and Anatomic Pathology laboratories nationwide. Director of Marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Butlers, and what were your goals?

A couple of years ago, we were looking for a technical support business. We tried to find a company that could resolve our issues with web development and support of our Webflow website. And Digital Butlers was the company that suits us perfectly.

SOLUTION

How did you select this vendor and what were the deciding factors?

I find DB in the Webflow Popular Designers list that was available for hire: https://webflow.com/designers/hire. They have a solid portfolio in their profile so we get in contact via Telegram. After the conversation about the project, we started our work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

DB's primary task was to do ongoing modifications and updates to the structure and functionality of our website. We are having meetings with the developer, and project manager and discussing in detail the upcoming changes. We also preparing the detailed task cards in Notion to manage our progress. During the work, the team is always in contact and not only completed the current tasks but also offering great ideas. Right now, a lot of work has been done to improve the website and we are moving forward every month.

How many people from the vendor's team worked with you, and what were their positions?

I’m working with project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As a result we’ve got a website, that was upgraded several time with not only layout changes, but also with some functioanl updates.

Describe their project management style, including communication tools and timeliness.

We mostly used Telegram to discuss tasks in the beginning. We also had e-mail conversations & Google meet. But right now we are mainly using Slack and Notion. The process of communicating is simple and straightforward.

What did you find most impressive or unique about this company?

The Digital Butlers team is really concerned about employers. They work fast and are highly professional. They also focus on understanding our requests and helping us to find the best way to solve tasks.

Are there any areas for improvement or something they could have done differently?

No, everything is great.

BACKGROUND

Please describe your company and your position there.

I am the owner of a cybersecurity firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Butlers?

We hire Digital Butlers for the full website design of our company on webflow.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them on Webflow and liked their portfolio.

Describe the project in detail and walk through the stages of the project.

We provided Digital Butlers with wireframe of the global design, and they worked around it, providing us various possible theme of color etc. They did everything from 0, and were always very patience with changes etc. Their creative mind is amazing and they are able to adapt to any sort of demand/project and provide beautiful rendering.

How many resources from the vendor's team worked with you, and what were their positions?

Just myself.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The final design looked exactly like it should have been. We started with just simple wireframe, and ended-up with a beautiful designed website, quite complex, that truly looks serious while being futuristic and simple.

How effective was the workflow between your team and theirs?

Perfect. They were always adapting to the format of the guideline I was giving them, be it in a .txt file, or voice message etc. It was very easy to make them understand what was required, even when my explaination were not so clear.

What did you find most impressive or unique about this company?

Their creative mind: being designer is trully a hard job, and being able to create something so perfect and smooth always amazed me.They truly understand the job and they pulled it off perfectly.

Are there any areas for improvement or something they could have done differently?

Not really!

BACKGROUND

Please describe your company and your position there.

CCO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Butlers?

We needed a new website and we were recommended Digital Butlers who were able to design, build and guide the site and other applications.

SOLUTION

How did you select this vendor and what were the deciding factors?

Other than the great recommendation, it was clear in our calls that they understood our needs and would move quickly to execute to a high standard.

Describe the project in detail and walk through the stages of the project.

Digital Butlers helped us go from a very basic site to creating the dynamic page we have today, with all the graphics and content reviewed or curated by them.

How many resources from the vendor's team worked with you, and what were their positions?

We always had one point of contact which made the process simple and stress free.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are very pleased with the outcome, and the e-commerce website works well for our customers. We will continue to work with Digital Butlers to develop all of our web requirements.

How effective was the workflow between your team and theirs?

Super slick and always responsive.

What did you find most impressive or unique about this company?

The breadth of work they have completed and their attention to detail.

Are there any areas for improvement or something they could have done differently?

Would be great to start working with Digital Butlers on app development to support our customers.