On Digitals

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of OJO

Describe what your company does in a single sentence.

Homebuyers, sellers, and owners may rely on OJO to help them negotiate the difficult real estate market.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire On Digitals to accomplish?

• We required a new global treatment for all of our inside pages that would maximize space and give priority to content. We also needed a different style for our homepage. Our prior website designs caused consumers to take unexpected activities that adversely affected our marketing goals. We therefore engaged On Digitals to assist us in overcoming such obstacles.

SOLUTION

How did you find On Digitals?

Referral

Why did you select On Digitals over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from On Digitals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

On digitals assisted us in redesigning our website's home page as well as a few other sections. At first, we gave them access to some heat maps, the outcomes of A/B tests, and Google Analytics data. Nevertheless, we wanted the new design to be supported by statistics, so their team assisted us in performing A/B testing and conducting stakeholder interviews.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Since On Digitals developed our website, we've seen an 11% boost in organic traffic.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was much more adept at adhering to the project schedule than we were on digitals, which was fantastic. We were busy and needed them to take care of us. They also reminded us of the deadlines for all of the tasks during the project. Additionally, On Digitals was excellent at listening and very responsive. We worked together virtually, exchanging messages via phone, Slack, Zoom, email, and Basecamp project management. We called a meeting as soon as there was uncertainty.

What was your primary form of communication with On Digitals?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They work more intelligently than other companies on digitals. We have previously collaborated with businesses who produced erratic work and never supported their design choices with research. On digitals, on the other hand, conducted a great deal of research and provided us with designs and ideas that were supported by facts and statistics. They also did a great job of pleasant and clear communication of their research findings.

Are there any areas for improvement or something On Digitals could have done differently?

I was really good at meeting deadlines On digitals. But, it would have been beneficial if they had been more accommodating to us in that aspect, particularly when we became busy.

BACKGROUND

Please describe your company and position.

I am the Chairman & CEO of Offerpad

Describe what your company does in a single sentence.

Offerpad is a technology-enabled real estate firm that offers a platform for buying and selling homes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire On Digitals to accomplish?

• We engaged On Digitals to develop a mobile app and revamp our website to modernize our online presence. Our primary goals were to provide users with a seamless digital experience, improve engagement, and attract new customers

SOLUTION

How did you find On Digitals?

Online Search

Why did you select On Digitals over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from On Digitals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

On Digitals undertook the development of a user-friendly mobile app and website, incorporating responsive design and intuitive navigation. Key deliverables included a fully functional app, a visually appealing website, and thorough testing for optimal performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes were exceptional. Our mobile app received a 4.8-star rating on app stores, with over 100,000 downloads in the first month. Website traffic increased by 70%, and bounce rates decreased by 25%, indicating improved user engagement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On Digitals' project management was outstanding. They consistently meet deadlines, and their responsiveness to our needs is commendable. They have creative ideas

What was your primary form of communication with On Digitals?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly impressed us was their technical expertise and innovative solutions. They seamlessly integrated complex features into the app and website, enhancing the user experience and functionality

Are there any areas for improvement or something On Digitals could have done differently?

We were impressed with the benefit that On Digitals brought when they suggested exploring options for ongoing maintenance and updates to ensure the long-term performance of the app and website Owing to the exceptional quality of service they have provided, we intend to engage their services once more and explore additional offerings such as Email Marketing, KOL booking or even content on our social media.

BACKGROUND

Please describe your company and position.

I am the Co-founder & CPO of Urbantz

Describe what your company does in a single sentence.

Urbantz is a powerful, easily configurable last mile delivery management platform for enterprises. We help the largest retail and logistics brands deliver more by making it easy to rapidly scale their delivery networks and provide richer recipient experiences - empowering them with full visibility and control across their fleets and carriers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire On Digitals to accomplish?

• We engaged On Digitals to enhance the online visibility and performance of our logistics company. Our specific goals included improving search engine rankings, increasing organic traffic, and optimizing our PPC campaigns for better ROI

SOLUTION

How did you find On Digitals?

Referral

Why did you select On Digitals over others?

Referred to me

How many teammates from On Digitals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

On Digitals devised a comprehensive SEO and PPC strategy. Their scope of work included keyword research, on-page optimization, content creation, and ongoing PPC campaign management. Key deliverables included monthly SEO reports and optimized ad campaigns.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On Digitals delivered outstanding results. Our organic traffic increased by 45% within six months, and our PPC campaigns achieved a 30% higher click-through rate, leading to a 20% increase in conversions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was impeccable. They consistently met deadlines and were responsive to our needs. Their proactive approach to addressing issues and providing recommendations was greatly appreciated.

What was your primary form of communication with On Digitals?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly impressed us was their ability to adapt strategies in real-time based on data analysis. Their agility and commitment to staying current with industry trends set them apart.

Are there any areas for improvement or something On Digitals could have done differently?

Our overall experience with On Digitals was excellent and they even suggested exploring additional avenues for diversifying our PPC ad placements to potentially reach a wider audience and drive more conversions for us. This underscores that On Digitals not only delivered tangible quantitative outcomes but also demonstrated ingenuity and a profound grasp of prevailing trends and digital marketing best practices

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of Nextory

Describe what your company does in a single sentence.

Nextory is a digital library that includes both pdf and audio books. Nextory is one of Europe's largest streaming services for audiobooks, ebooks and digital magazines.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire On Digitals to accomplish?

• We brought On Digitals on board to enhance our online visibility. We had previously worked with a digital marketing company, but we were dissatisfied with their performance.

SOLUTION

How did you find On Digitals?

Referral

Why did you select On Digitals over others?

• Referred to me
• Company values aligned

How many teammates from On Digitals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

On Digitals assisted us with Google Ads and SEO campaigns. They also handled ongoing website maintenance and content creation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On Digitals has consistently delivered high-quality service. During their tenure, they managed to increase our organic page views by 63%, organic sessions by 95%, total impressions by 200%, and clicks by over 100%. They exhibit efficiency, promptness, and an ability to transform the information I provide into actionable projects. 

On Digitals possesses the skills, capabilities, and creativity to offer effective solutions that we might not have conceived ourselves. They consistently prioritize the best interests of our company.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On Digitals consistently responds by the end of the day. Their thorough approach ensures clear communication, and they excel at follow-ups. Even when I become busy, they proactively circle back to ensure that no tasks are overlooked. Their team is consistently punctual, often meeting or exceeding deadlines. 

We conduct monthly check-ins and utilize a spreadsheet they developed to track project status. However, I rarely need to refer to it because I have full confidence that they will consistently meet deadlines.

What was your primary form of communication with On Digitals?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team at On Digitals is great to work with and enjoyable. I always feel comfortable chatting with them before meetings, and they truly act as partners. They understand our company's objectives and consistently have our best interests at heart. More than that, they responded so quickly and positively that we could meet all the deadlines.

Are there any areas for improvement or something On Digitals could have done differently?

I have no criticisms to offer. I am looking forward to working with them again in the future.

BACKGROUND

Please describe your company and position.

I am the Founder, CEO of Labster

Describe what your company does in a single sentence.

Labster is a fast-moving, award-winning company that focuses on revolutionizing the way science is taught to students all over the world. Virtual labs are simulated learning environments that allow students to complete laboratory experiments online and explore abstract concepts and difficult theories without stepping into a physical science lab.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire On Digitals to accomplish?

• We brought in On Digitals to manage community engagement and paid media activities on our social channels. True Value recognized the significance of community management but lacked the resources, so On Digitals became our solution. Our project goals were to address customer inquiries and feedback on our social pages while enhancing engagement within our follower community

SOLUTION

How did you find On Digitals?

Online Search

Why did you select On Digitals over others?

• Close to my geographic location
• Pricing fits our budget
• Good value for cost

How many teammates from On Digitals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our engagement with On Digitals encompasses ongoing services. They oversee all our social pages, attending to customer inquiries and escalating issues to our Customer Service team. They handle campaign setup, post both organic and boosted/paid content, proactively engage with commenters on paid and organic posts, monitor post performance and technical issues, and provide monthly reports. 

I serve as On Digitals' primary client contact, and we meet at least weekly to discuss upcoming initiatives, explore new opportunities, and evaluate past performance. In addition to overseeing all our social media pages, they actively immerse themselves in understanding the nuances of our local market. This involves gaining insights into the specific preferences, cultural factors, and trends that impact our target audience within the region.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since partnering with On Digitals, we've observed an increase of 20% in social followers, improved 30% engagement rates, faster response times, and greater customer satisfaction. We've achieved all our objectives in this partnership, and On Digitals continuously seeks innovative ways to enhance our brand's performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We've established a seamless process over many years, founded on trust, accountability, and collaboration. Each party has its role, and we meet regularly to coordinate efforts. Community management has been a crucial area where we place a great deal of trust in On Digitals, and they've handled it with responsiveness, delivering quality responses, and escalating issues when necessary.

What was your primary form of communication with On Digitals?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

On Digitals possesses an impressive depth of knowledge. Their owner is deeply immersed in the world of social media, which allows them to stay attuned to the latest trends and developments. While I haven't worked with other community management agencies, On Digitals has set a high standard of excellence that any future agency would need to measure up to.

Are there any areas for improvement or something On Digitals could have done differently?

Honestly, I think the next cooperation we will think of a new service from them like influencer, affiliate

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Guernsey

Describe what your company does in a single sentence.

Guernsey is a leading provider of design, architecture, planning and consulting services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire On Digitals to accomplish?

• Our goals for this project was to create a new look for clients, easy access and user friendly.

SOLUTION

How did you find On Digitals?

Online Search

Why did you select On Digitals over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from On Digitals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The new website is simple to use, accessible, and attractive. The quality of the job performed by On Digitals is excellent; they have a full staff of subject-matter specialists, and this is what sticks out the most.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had regular meetings to review our progress and were quite detail-oriented. The result came out as we wanted, a user-friendly interface.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team and I communicated really effectively, and the entire project ran quite well.

What was your primary form of communication with On Digitals?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect about them is their ability to complete tasks on schedule.

Are there any areas for improvement or something On Digitals could have done differently?

None to mention.

BACKGROUND

Please describe your company and position.

I am the CoFounder and Senior Mentor at PT Imprima (Intertel Media Prima) of Intertel Media Prima

Describe what your company does in a single sentence.

My firm has been around the communication industry for a decade as one of the first multinational communication in the nation. As the Co founder , I was responsible for developing and implementing digital media campaign to effectively promote our clients product and services across various digital platforms. I work closely with our communication and marketing teams to ensure our digital media strategy is aligned with our overall marketing and communication goals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire On Digitals to accomplish?

• One of our client's website was struggling to generate traffic to their e-commerce pages and increase their search engine ranking. They wanted to increase their organic traffic and boost their online sales

SOLUTION

How did you find On Digitals?

Online Search

Why did you select On Digitals over others?

• Good value for cost
• Company values aligned

What was the size of On Digitals’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

On Digital Team conducted a comprehensive analysis of the client's website and identified several areas of improvement. They developed a customized SEO strategy that included the following steps Key word research : The team identified relevant keywords and phrase that had high search volume and low competition. They optimized the website's content and meta tags for these keywords. On-page optimization : The team helped optimize the website's structure and navigation, ensuring that it was user-friendly and search engine friendly.

They also improved the website's page load speed and mobile responsiveness. Link building: They developed a link building strategy that involved creating high -quality backlinks to the client's website. They reached out to relevant websites and online publications to secure backlinks. Content marketing: On Digitals Team developed a content marketing strategy that involved creating high quality, informative, and engaging content. They published blog posts , articles and infographics on the client's website and promoted them through social media and other channels".

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Organic traffic : The SEO project resulted in a 50% increase in organic traffic to the client's website within 6 months. The website had 10,000 monthly organic visitors, this resulted in an additional 5,000 monthly visitors after he project is completed.
• Search engine ranking: The SEO project resulted in a significant improvement in the client's search engine ranking for their target keywords. The website previously rank on the second page of Google search results for their target keywords, the project could help them move up to the first page, resulting in increases visibility and traffic.
• Higher conversion rates: By improving the website's user experience , load speed, and mobile responsiveness, the SEO project resulted in a 20% increase in conversion rates. The website previously had a conversion rate of 2%, this could result in additional 0.4 % conversion rate."

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was professional, knowledgeable, and communicative throughout the entire project, keeping me informed every step of the way. They took the time to understand my business goals and target audience, and developed a comprehensive SEO strategy that was tailored to my needs.

What was your primary form of communication with On Digitals?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What prompted me to post this review was the team's outstanding skill in resolving emergencies. What happened was that my client suddenly wanted to rebudget a day before signing the contract since they are not convinced in spending so much for SEO. I had to contact Duc at 8 pm for assistance , On Digitals' team remained highly professional and supportive. As a result, my client was convinced and the contract was carried out as planned."

Are there any areas for improvement or something On Digitals could have done differently?

There was none

BACKGROUND

Please describe your company and position.

I am the Director of Communications of (a/an) Food & Beverages

Describe what your company does in a single sentence.

My company is reputable for its longevity in the high-quality supply of seafood in the nation. I'm in charge of making sure the company brands and PR, marketing activities align across all communications channels.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire On Digitals to accomplish?

• Adding E-commerce function to Landing Page
• Marketing consultation on promotion plan
• Search Engine Marketing

SOLUTION

How did you find On Digitals?

Clutch Site

Why did you select On Digitals over others?

Pricing first our budget, Good value for cost

What was the size of On Digitals’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed an E-commerce function our Landing Page, omnichannel distributions, consultation promotion plan and search engine marketing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Website traffic increased by 20% within the first month of launching the new website.
• E-commerce sales increased by 75% compared to the previous year, resulting in a significant boost in revenue.
• The SEM campaign generated a 20% increase in conversions, resulting in a positive return on investment for the client.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were a young and energetic team, Mr.Cohen and Ms.Amelia were very attentive to our needs and queries so I did not have to wait for any of the responses from the agency.

What was your primary form of communication with On Digitals?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Even though being a young team, they were very experienced in their field of work. This made I entrust them 100% in the digital marketing duties.

Are there any areas for improvement or something On Digitals could have done differently?

There is one critique on the email communication of the agency, sometimes my email could not reach them at all. This led us to move to Whatsapp for further exchanges for the rest of the project.

BACKGROUND

Please describe your company and your position there.

My company provide fashion apparels such as hand bags, shoes or clothes. I am a marketing executive and I am in charge of managing On Digitals as a third party marketing vendor.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire On Digitals?

We hired On Digitals for their social media management services on Facebook and Instagram.

What were your goals for this project?

Our goal is to generate inquiries and improve the social media engagement rate.

SOLUTION

How did you select this vendor?

We considered a few agencies on Clutch and On Digitals was the most qualified agency with an affordable rate.

Describe the scope of their work in detail.

Provide social media strategy and consultation. Create 5 posts per week to advertise our products. Design an image for each post. Deliver Facebook and Instagram ad campaign.

What was the team composition?

A project manager, a copywriter, a designer and a digital marketing executive.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our Facebook and Instagram has gained more followers, post engagement rate is good, and we have more store traffic.

How effective was the workflow between your team and theirs?

Their project manager is the main point of contact. We tell him all the requirements and goals. They work out a plan and report to us weekly.

What did you find most impressive about this company?

They are very responsive and very helpful with their consultation. The campaign results are also good.

Are there any areas for improvement?

No

BACKGROUND

Please describe your company and your position there.

My company provides cosmetic products. My title is marketing manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire On Digitals?

Search Engine Optimization and Paid-per-click services

What were your goals for this project?

Increase e-commerce sales

SOLUTION

How did you select this vendor?

Referral from a fellow marketing manager who highly recommended these guys

Describe the project in detail.

We need to boost our e-commerce sales. Their SEO and PPC services help our website appear on search results and acquire more traffic.

What was the team composition?

Project Manager, content writer, PPC advertiser, SEO manager and SEO specialist.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We now have at least 20 purchases per day from 0. They also share marketing strategies to increase our sales.

How effective was the workflow between your team and theirs?

We communicate via WhatsApp and they have been very responsive

What did you find most impressive about this company?

Their honesty, consultation and expertise are impressive.

Are there any areas for improvement?

No