Doctor Multimedia

BACKGROUND

Please describe your company and position.

I am the Operations Officer of Gail Zimmerman, MD

Describe what your company does in a single sentence.

Medical practice

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Doctor Multimedia to accomplish?

• create website

SOLUTION

How did you find Doctor Multimedia?

Referral

Why did you select Doctor Multimedia over others?

High ratings

How many teammates from Doctor Multimedia were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

created website 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

no

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes, they were very responsive and creative. 

What was your primary form of communication with Doctor Multimedia?

Email or Messaging App

What did you find most impressive or unique about this company?

Very quick responses

Are there any areas for improvement or something Doctor Multimedia could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Doctor of Medical practice

Describe what your company does in a single sentence.

medical pactrice

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Doctor Multimedia to accomplish?

• web page optimization
• marketing

SOLUTION

How did you find Doctor Multimedia?

Referral

Why did you select Doctor Multimedia over others?

• High ratings
• Close to my geographic location

Describe the scope of work in detail. Please include a summary of key deliverables.

Practically no work done

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

No good outcome, pathetic work!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

No, they didn't respond to us after we paid.

What was your primary form of communication with Doctor Multimedia?

Email or Messaging App

What did you find most impressive or unique about this company?

Nothing

Are there any areas for improvement or something Doctor Multimedia could have done differently?

Yes do the advertirse work, and do not overcharge

BACKGROUND

Please describe your company and your position there.

I’m the owner of a chiropractic clinic and we currently have two locations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Doctor Multimedia?

We hired them to design a dynamic website for us, including SEO and social networking.

What were your goals for this project?

Our objective is to have a current website design and reach existing and new patients better.

SOLUTION

How did you select this vendor?

Doctor Multimedia reached out to our office. We had just opened a new one and were looking for a new design.

Describe the project and the services they provided in detail.

They designed a new website based on our recommendations and needs. They also work on updates and social media and help with new products.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’re still in the design phase, but I’m very satisfied with their work so far and with their availability and turnaround time for each modification.

How was project management arranged and how effective was it?

They have several departments that work together to create a seamless workflow.

What did you find most impressive about this company?

They’ve listened to my needs and have made numerous changes to the design. There’s a specific amount of web design work that’s included in our monthly maintenance fee without any long term commitment. Furthermore, the website is mine if I decide to discontinue their services.

Are there any areas for improvement?

There’s nothing for them to improve yet.

BACKGROUND

Please describe your company and your position there.

I’m the founder of a chiropractic office.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Doctor Multimedia?

We needed a user-friendly website to help potential patients find us online.

What were your goals for this project?

We wanted increased web traffic and a more modern appearance.

SOLUTION

How did you select this vendor?

The company called me, so I decided to give them a chance after looking over their online reviews.

Describe the project in detail.

The development team called me within a day of signing up to ascertain my needs and wants. They provided me with a rough draft within a week.

What was the team composition?

I worked with a sales contact, a project leader, and developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I received several comments from new patients who said they came to us because they could find the desired information about our office quickly and easily. They didn’t have to dig around for our hours or location.

How effective was the workflow between your team and theirs?

The development team was very skilled and accommodating, and my project was limited only by my own lack of imagination.

What did you find most impressive about this company?

The sales contact continues to ensure all of their departments, including accounting, honor what was promised during the sale.

Are there any areas for improvement?

No, I’m very satisfied.

BACKGROUND

Please describe your company and your position there.

I’m the president and owner of Palmetto Veterinary Specialist. We provide specialized surgical procedures.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Doctor Multimedia?

We hired Doctor Multimedia to develop our website, business cards, and brochures.

What were your goals for this project?

We wanted a crisp, clean website that would allow veterinarians and pet owners to learn about us.

SOLUTION

How did you select this vendor?

We met them at a conference.

Describe the project and the services they provided in detail.

They created a website that markets my services.

What was the team composition?

I communicated with one person.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The veterinarians I serve have said that their clients appreciate the ability to find my services online.

How was project management arranged and how effective was it?

We got off to a rocky start, as the website went live well before it was ready. Doctor Multimedia solved the solution and transferred the responsibility of the project to a different employee. After that, the development progressed efficiently.

What did you find most impressive about this company?

The employees at the help desk were quick to answer questions. They made changes according to our feedback.

Are there any areas for improvement?

More open dialogue during the development of the website would have resulted in a less stressful process.

BACKGROUND

Please describe your company and your position there.

I’m the founder and president of One Living Sanctuary, a nonprofit sanctuary for animals, people, and environmental education.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Doctor Multimedia

We needed someone to create the exact website we wanted and then handle web hosting.

What were your goals for this project?

We set out to build a functional website.

SOLUTION

How did you select this vendor?

I found them at a professional conference. They were kind and professional in every interaction.

Describe the project in detail.

They created and now maintain our website.

What was the team composition?

I spoke with one person initially, but everyone who supports their help desk assists us in making changes.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website is up and running.

How effective was the workflow between your team and theirs?

They’re efficient and helpful.

What did you find most impressive about this company?

As we’re a nonprofit, they worked with us to reduce their costs. They didn’t treat us with less respect than other clients either.

Are there any areas for improvement?

The first draft of the website was a bit too much like their standard clientele (a normal veterinary practice), but they made the necessary changes.

BACKGROUND

Please describe your company and your position there.

I’m the practice manager for a full eye care center called Larkspur Landing Optometry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Doctor Multimedia?

We engaged them to strengthen our online presence by developing a better website and improving our social media postings. 

What were your goals for this project?

We wanted to create a better digital footprint.

SOLUTION

How did you select this vendor?

Our owner met them at a convention and chose them because of their affordable price point. We also liked that we could easily make extra changes without accruing additional costs.

Describe the project and the services they provided in detail.

Doctor Multimedia redesigned our website, focusing on faster loading times and ensuring that the site would look good on multiple platforms. They also managed and continue to oversee our social media postings.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We now have a great website, and they constantly post content on our social media channels. If we need to make any changes, they’re quick to execute.

How was project management arranged and how effective was it?

They’re on top of everything.

What did you find most impressive about this company?

I appreciate that we don’t have to chase them down to complete a task. They follow through with what they say.

Are there any areas for improvement?

No, there’s nothing to add.

BACKGROUND

Please describe your company and your position there.

I am the office and billing manager at Center of Vision Development, a vision care center.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Doctor Multimedia?

We needed website development and management.

What were your goals for this project?

We wanted them to create a unique website experience.

SOLUTION

How did you select this vendor?

We received a recommendation for their work.

Describe the project and the services they provided in detail.

They developed a unique website that is engaging and informative for our clients.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They provided detailed reports on visits to our website.

How was project management arranged and how effective was it?

It was arranged online and we found it very effective.

What did you find most impressive about this company?

I appreciated their attention to detail.

Are there any areas for improvement?

I would like them to add a reputation management aspect.

BACKGROUND

Please describe your company and your position there.

I’m the president and CEO of a chiropractic corporation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Doctor Multimedia?

We hired them for website design and management.

What were your goals for this project?

Our goal was to have a website that looked great and ran smoothly.

SOLUTION

How did you select this vendor?

We found them online.

Describe the project in detail.

Doctor Multimedia designed and maintained my business website. They also managed my social media sites and online presence.

What was the team composition?

We worked with a marketing associate, a website designer, and technical support.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I’ve seen increased traffic to my website and social media sites, which in turn continues to generate patients for my practice.

How effective was the workflow between your team and theirs?

The workflow was quite effective.

What did you find most impressive about this company?

They responded to my change requests quickly and efficiently.

Are there any areas for improvement?

I would like to communicate requested changes to the technical team more effectively.

BACKGROUND

Please describe your company and your position there.

I’m the office manager at Lake City Pet Hospital.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Doctor Multimedia?

We hired them to design and manage our website as well as managing our social media.

What were your goals for this project?

We wanted a company that was affordable, reliable, and easy to work with.

SOLUTION

How did you select this vendor?

Our doctor met them at the 2018 Western Veterinary Conference (WVC).

Describe the scope of their work in detail.

They took our existing website, got our input on what we liked and didn't like, and gave it a fresh look with more organized content. Since then, they’ve continued to manage our site along with our Facebook posts.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They have been very easy to work with. We don't have to do much on our end at all, but if we ever need anything updated, they are quick to respond and make changes. 

How effective was the workflow between your team and theirs?

Their workflow is very effective.

What did you find most impressive about this company?

They’re just easy to work with and quick to respond.

Are there any areas for improvement?

Occasionally, some social media posts don’t apply to our geographic region, but those are few and far between.