dPost

BACKGROUND

Please describe your company and position.

I am the Sr. Manager, Brand Advertising of Lowe's Home Improvement

Describe what your company does in a single sentence.

Lowe's Companies, Inc. is an American retail company specializing in home improvement. Headquartered in Mooresville, North Carolina, the company operates a chain of retail stores in the United States.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire dPost to accomplish?

• Graphics and editing for video deliverables
• Creative development of content videos that drive traffic to our stores
• Production of video deliverables for our brands and vendors

SOLUTION

How did you find dPost?

Referral

Why did you select dPost over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from dPost were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Winter How-To Videos: One 3-min video and two 30s cutdowns about How to Shovel Snow and Use a Snow Blower. Shooting at a residential location, equipment, crew and craft services. On-camera talent includes one principal role with full styling and wardrobe. Talent usage in perpetuity for digital only. Post production includes edit, graphic treatment, color, music and audio mix. Final deliverables include three digital files uploaded to an FTP of choice.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Clearly demonstrating subject matter expertise and being able to communicate this to the customer base on our YouTube channel.
• Producing high quality video assets that deliver on the client and vendor goals.
• Delivering everything on time and on budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The dPost team always provides detailed timelines and sticks to them. They communicate clearly and continue to deliver exactly what is asked on time (if not early).

What was your primary form of communication with dPost?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

dPost has an unlimited list of skills that make them a great partner. If we want to do something unique or different, they are always willing to try anything or figure it out. They have amazing editing skills always making the story come together clearly.

Are there any areas for improvement or something dPost could have done differently?

Sometimes there are instances where the team will ask questions that they should know by this point in our relationship. So my only room for improvement would be to always be continuing learning your clients. Show that you've been listening. Other than that they are great partners.

BACKGROUND

Please describe your company and position.

I am the General Manager of Audio Images Sound & Lighting

Describe what your company does in a single sentence.

We are a concert and live-entertainment production company specializing in audio, lighting, and video.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire dPost to accomplish?

• Rebuild and modernize our existing website
• Rebrand our graphics to project a more modern and higher-end image

SOLUTION

How did you find dPost?

Mutual connection

Why did you select dPost over others?

• Great culture fit
• Company values aligned
• Quality portfolio

How many teammates from dPost were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They worked with us through several meetings to determine our goals for our website. They then came to our shop and to an event we were doing to get video and photos, including headshots at our shop, all of which they integrated into a new website. They also assisted us in porting the new design to our current URL and enabled us to make ongoing edits and changes on our own. They also generated extra promotional materials from they content they captured, which we were able to use to put in our other marketing and social media.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Unanimous feedback on how great the new site is, spike in traffic online, increased lead generation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very hands-on and in close contact. Deadlines were met consistently, goals were met or exceeded, and the work seemed to get done on it's own. We had to do very little to have an amazing site to play with.

What was your primary form of communication with dPost?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their skill level is remarkably high, as is the product of their work, and yet working with them is a very casual and easy experience. The communication is friendly and direct, the interactions with the team are laid-back, but the end result is thoroughly impressive. I can't stress enough how high-quality the end result was.

Are there any areas for improvement or something dPost could have done differently?

Nothing that could be detected in our experience.

BACKGROUND

Please describe your company and position.

I am the Sr Advertising and Production Consultant of FirstEnergy

Describe what your company does in a single sentence.

Investor owned regulated utility

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire dPost to accomplish?

• Produce Energy Efficiency video content for advertising and social media

SOLUTION

How did you find dPost?

Referral

Why did you select dPost over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from dPost were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Execute all aspects of the video production for the Ohio Energy Conservation Customer Education campaign. Including casting, art direction, makeup and hair, sound and set design, animation, editing and other post production services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project has not been released to date, but past projects have garnered high engagement, increased exposure, and ad industry awards.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

dPost is thorough, detailed and creative. They are true professionals who are incredibly organized and always work to ensure that our projects are delivered on time and on budget. They are a pleasure to work with and exceed my expectations time and again,

What was your primary form of communication with dPost?

Virtual Meeting

What did you find most impressive or unique about this company?

Their studio is one of the most impressive spaces I've worked in. The talent and experience on staff along with their crew members is top-notch. They are true pros.

Are there any areas for improvement or something dPost could have done differently?

I have no suggestions here.

BACKGROUND

Please describe your company and position.

I am the Art Director of Orville's Home Appliances

Describe what your company does in a single sentence.

Locally-owned and operated since 1965, Orville's Home Appliances is the largest complete major home appliance source in Western New York, offering the best selection of top brands and products at the guaranteed lowest prices.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire dPost to accomplish?

• Production Expertise for all of our TV needs

SOLUTION

How did you find dPost?

professional relationship with the owner for over 30 years

Why did you select dPost over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from dPost were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

dPost has aided us w/our TV/Radio broadcast for over 8 years. They are our go to partner when it comes to any broadcast needs. They are always professional and a highly creative house.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcome to me is a consistent healthy, creative working relationship with the best video shop in the region.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time, if timetables need to be expedited they have the breath/depth of talent to handle any issue.

What was your primary form of communication with dPost?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The professionalism from Andy at the top thru all the talent in the building. Plus the door greeter is a spunky French bull dog who is always happy to see you.

Are there any areas for improvement or something dPost could have done differently?

Not in my opinion