Element Media

BACKGROUND

Please describe your company and position.

I am the Founder of Muffaker Company

Describe what your company does in a single sentence.

Muffaker Co. produces modern, interactive educational programs and aids that promote creativity and break away from traditional teaching methods. We specialize in creating products designed specifically for children with special needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Element Media to accomplish?

• Create an interactive educational children game application
• Create a monitoring system for parents and mentors
• Create a website that provides educational insights, information and resources

SOLUTION

How did you find Element Media?

Referral

Why did you select Element Media over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

What was the size of Element Media’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for Element Media involves developing an educational game for children with visually appealing designs and characters to enhance their learning experience. Additionally, they will create a website and portal to provide parents and mentors with access to insights and progress reports on their children's learning. Key deliverables include: 

1. A fully functional educational game with engaging designs and characters. 
2. A user-friendly website and portal for parents and mentors to access insights and progress reports on their children's learning
3. Regular updates and maintenance of the game and website to ensure optimal functionality and user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Based on the scope of work provided, the measurable outcomes that could demonstrate the progress or success of the project include: 
  • User engagement metrics: This includes the number of downloads or registrations for the educational game and the time spent by children playing the game. 
  • Learning outcomes: Measuring children's progress and learning outcomes using the educational game also demonstrates the project's success. 
  • Parent and mentor satisfaction: The success of the project can also be measured by gathering feedback from parents and mentors on the website and portal's usability and the insights and progress reports provided. 

Overall, these measurable outcomes can help demonstrate the project's success and provide valuable feedback for future improvements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was effective and responsive in handling the project. They were able to deliver updates on time with many options and details, which indicates that they understood the project requirements well and effectively met my needs

What was your primary form of communication with Element Media?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The fact that they were able to deliver updates on time while remaining responsive and trustworthy suggests that they have a strong understanding of project requirements and are able to communicate effectively with clients. Another unique aspect of this company is its focus on creating educational games with unique and attractive designs and characters to enhance children's learning experiences. They demonstrate a commitment to innovation and creativity in the field of education, setting them apart from competitors.

Are there any areas for improvement or something Element Media could have done differently?

I am very satisfied with their work the way they are doing it now. And I highly recommend them to my colleagues and partners whenever a chance arises.

BACKGROUND

Please describe your company and position.

I am the Head of a department at Al-Quds Bard College

Describe what your company does in a single sentence.

We are an American liberal arts college in Palestine.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Element Media to accomplish?

• To showcase artwork from emerging students artists
• To archive online exhibits from our annual (in person) arts crawl
• To share our arts projects with the public

SOLUTION

How did you find Element Media?

Referral

Why did you select Element Media over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Other

Describe the scope of work in detail. Please include a summary of key deliverables.

We sought to develop a creative website and Content Management System (CMS) capable of archiving our students’ artwork for public viewing. We wanted a comprehensive and responsive website on a robust, highly functional and user-friendly Content Management System (CMS) that reflects the latest trends in design, and utilizes industry best practices.

We wanted the final product to professionally establish/communicate our branding, messaging, and most importantly, to highlight our contribution to arts & culture in Palestine. Key deliverables were: a clean, user friendly and artful design; Mobile friendly, responsive design; Stock photography, as needed; A streamlined workflow for admins, users and visitors; a logo.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project Requirements:

Website Design

• Clean, user-friendly, and artful design
• Mobile-friendly, responsive design
• Stock photography as needed
• Streamlined workflow for admins, users, and visitors

Website & Databases Structure Development

• PHP customized website with CSS3 and HTML5 effects
• Built using Laravel Framework
• Bootstrap and FontAwesome implementation
• Album & Gallery Feature (To showcase photos and videos artistically)
• Multi-Language Feature (Arabic and English)
• PDF Online Browsing Feature (animated, flippable magazine)
• Advanced and Deep Search Feature
• Website Statistics Feature
• User-friendly content development across devices
• SEO friendly on all pages, containing meta tags
• XML sitemap automatic generation and connected to Google Webmasters
• Features: Users, Pages, Gallery Feature, Exhibitions, Contact Us

Security and Monitoring

• MD5 Encryption
• SSL Integration
• CXS Virus Real-time Scanner
• CSF Firewall and Monitoring System

Caching and Loading Speed

• Optimized for a lightning-fast loading speed validated and examined by "Google PageSpeed," "GTmetrix," and "Pingdom."
• Caching system includes minifying JS and CSS files, compressing the website's pages as HTML objects on the server cache, and using the premium CDN service for better image loading and web-browsing.

Statistics and Tracking Records

• Google Analytics
• Cookies Alert & Tracking

Hosting Operating Environment

• Domain Registration for two years (aqbarts.ps)
• Web Hosting for two years
• Minimum 25GB storage
• Daily Backups
• Unlimited Domain Emails
• SSL Security Certificate with seal and badge
• Maintenance and troubleshooting for two years
• Hosting will be on a Cloud VPS SSD server located in the U.S., fully dedicated for the AQB administrator's sole control, and will be managed, secured, monitored, and updated by Element Media.

Consultancy and Support

• Support with any other relevant administrative-related duties, as agreed in the concept phase with your team.

Output

• A comprehensive and responsive website on a robust, user-friendly Content Management System (CMS) that ensures maximum efficiency and functionality alongside an alluring artistic design.
• Deliverables include:
  • Professional customized website
  • Website layout design (PNG format, HTML & CSS files, PSD and AI files)
  • Technical training for relevant AQB staff
  • Three-month technical support post-delivery
  • Detailed sitemap structure and user manuals
  • Transfer of all user rights to AQB

Maintenance

• Maintenance for two years, starting from delivery of the digital solution, to include troubleshooting and maintenance for the website and the databases, but excluding the development of any additional features.

What was your primary form of communication with Element Media?

In-Person Meeting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Because we were using a fund that would expire shortly, we began the project in a high pressure situation running against a deadline. Element Media was able to translate our needs into a fully formed product that we are very happy with. The project is now almost completed and has already exceeded our expectations.

They delivered items ahead of schedule, they were quick to respond to our feedback and questions, and were ready to pivot when we needed to change directions due to evolving needs. They were very professional and very positive in their approach. We felt we were in capable hands.

What did you find most impressive or unique about this company?

We've dealt with several local web development companies, and each experience has left something to be desired. Element Media was the first company we dealt with that checked all our boxes:

1. High quality product...comparable to U.S. products (this was especially important to us since our college is based in New York and has satellite campuses worldwide, which means we have an international audience;
2. Excellent aesthetics (design) plus excellent functionality (development). This is an especially hard combination to find in Palestine;
3. Excellent customer service that was responsive, collaborative, and flexible;
4. Knowledgeable and experience staff who could anticipate our needs before we could. Element Media is the only web development company in Palestine that has been able to meet (and even exceed) all these expectations.

Are there any areas for improvement or something Element Media could have done differently?

No. The service was great, and we will definitely use them again for other projects.

BACKGROUND

Please describe your company and position.

I am the Information System Technician of a marketing company.

Describe what your company does in a single sentence.

We help's people in marketing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Element Media to accomplish?

• Enhancement of of website and mobile app.

SOLUTION

How did you find Element Media?

Clutch Site

Why did you select Element Media over others?

• Close to my geographic location
• Pricing fit our budget
• Referred to me

How many teammates from Element Media were assigned to this project?

15

Describe the scope of work in detail. Please include a summary of key deliverables.

I. Planning and Analysis

- Define project goals, objectives, and requirements

- Identify target audience and their needs

- Determine technical requirements and constraints

II. Design and Prototyping

- Create wireframes, mockups, and prototypes

- Develop user interface (UI) and user experience (UX) design

- Plan database architecture and data models

III. Development

- Write clean, modular, and efficient code

- Implement features and functionality

- Conduct unit testing and integration testing

IV. Testing and Quality Assurance

- Perform system testing, acceptance testing, and regression testing

- Identify and fix bugs and defects

- Ensure security, scalability, and performance

V. Deployment and Maintenance

- Plan deployment strategy and infrastructure

- Configure and deploy software

- Provide ongoing support, updates, and maintenance

Key Deliverables:

- Functional software application

- User documentation and guides

- Technical documentation and source code

- Tested and validated software

- Ongoing support and maintenance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

- Increased user engagement (+25% website traffic)

- Improved functionality (+30% faster processing time)

- Enhanced user experience (+90% positive feedback)

- Increased conversion rates (+15% sales boost)

- Reduced errors and bugs (-40% decrease)

- Improved scalability and performance (+50% increased capacity)

- Timely delivery and completion (95% on-time rate)

These outcomes demonstrate progress and success in terms of our user engagement, functionality, user experience, conversion rates, quality, scalability, and timeliness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Proactive, responsive, and reliable. Consistently delivers high-quality items on time, exceeding expectations. Quickly adapts to changing needs, communicates transparently, and provides timely solutions. Demonstrates exceptional organizational skills, ensuring seamless project execution and meeting deadlines with ease.

What was your primary form of communication with Element Media?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Element Media's cutting-edge innovation, exceptional customer-centric approach, and unparalleled agility stood out. The company's ability to balance creativity with technical expertise, while maintaining a user-focused mindset, sets them apart. Their proactive communication, transparency, and adaptability make them an outstanding partner, ensuring successful project outcomes and fostering long-term relationships.

Are there any areas for improvement or something Element Media could have done differently?

More detailed project timelines, clearer expectations, and regular progress updates would enhance transparency. Expanding documentation and knowledge transfer would facilitate smoother handovers. Embracing emerging technologies and trends could further solidify their innovative edge.

BACKGROUND

Please describe your company and position.

I am the CTO of LuggageHero

Describe what your company does in a single sentence.

LuggageHero is a platform that allows local businesses and hotels to offer temporary luggage storage by utilizing spare space in their venue.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Element Media to accomplish?

• We hired Element Media to merge our platforms into a single portal, implement top-notch security measures, and achieve high-performance API integration. These goals were essential for enhancing our overall productivity, data management, and user experience while maintaining the confidentiality and integrity of our operations.

SOLUTION

How did you find Element Media?

Referral

Why did you select Element Media over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Element Media were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for Element Media encompasses analyzing and planning the integration of existing platforms, developing a centralized portal, implementing robust security measures, and integrating APIs with low latency for real-time data exchange. 

Key deliverables include an integration plan, a centralized portal merging all platforms, implemented security measures, seamless API integration, comprehensive documentation, training materials, and thorough testing and quality assurance to ensure a successful implementation. The objective is to create a unified platform with enhanced security, efficient data exchange, and a seamless user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project that demonstrate progress or success include the successful integration of all existing platforms into a single portal, resulting in improved operational efficiency and streamlined data management. The implementation of robust security measures showcases a reduced number of security incidents and successful prevention of unauthorized access attempts. 

Achieving low-latency API integration ensures faster data exchange and improved real-time communication. Positive user feedback indicates enhanced usability and a seamless experience. Measurable improvements in productivity, cost savings, data accuracy, successful testing, and adherence to timeline and budget further demonstrate the project's progress and success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Element Media demonstrated strong project management by delivering items on time and being responsive to our needs. They promptly addressed our queries, concerns, and change requests, ensuring effective communication throughout the project. Their ability to understand our requirements and provide timely solutions contributed to a smooth collaboration.

What was your primary form of communication with Element Media?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive and unique about Element Media was their seamless platform integration, robust security implementation, and expertise in achieving low-latency API integration. Their commitment to understanding our needs, prompt responsiveness, and effective project management set them apart from others in the field.

Are there any areas for improvement or something Element Media could have done differently?

Element Media exceeded our expectations with their professionalism, expertise, and effective communication. The documentation provided was comprehensive, and their rigorous testing procedures ensured a smooth deployment. Overall, we were highly impressed with their performance throughout the project.