Equal offers competitive pricing and good value for cost, with project investments ranging from $1,000 to $30,000. Clients report satisfaction with the quality of work and timely delivery, indicating a strong return on investment across various project scopes.
Clients consistently praise Equal for their proactive approach to project management. They are known for meeting deadlines, adapting to changes, and maintaining clear communication throughout projects, which has been crucial to successful collaborations.
Professionalism and Client-Centric Approach
Equal is often commended for their professionalism and focus on client satisfaction. They are described as a true partner, eager to understand and align with client goals, which fosters long-term partnerships.
Need for Improved Initial Scope Definition
Some clients suggested that Equal could improve by better defining project scopes at the outset. Clearer initial frameworks could streamline processes and reduce revisions.
Significant Impact on Client Conversion Rates
Several clients reported increased conversion rates and improved customer engagement following Equal's redesigns. This indicates their effectiveness in optimizing websites for better business outcomes.
High Satisfaction with Design Iterations
Equal's ability to iterate on designs based on client feedback is highly valued. They are praised for incorporating feedback effectively, resulting in designs that meet or exceed client expectations.
Expertise in UI/UX and Web Design
Equal demonstrates strong capabilities in UI/UX and web design, providing aesthetically pleasing and functional designs across multiple projects. Clients appreciate their attention to detail, creativity, and ability to enhance user experiences.
"Equal did a great job of including everything and more, and was great with the feedback we provided."
Apr 9, 2021
Software Developer, Education Management
Vicky Wu
Verified
Education
San Francisco, California
1-10 Employees
Online Review
Verified
An education management company engaged with Equal for web design. The client aimed to update their website's dashboard and make it look really nice.
Equal delivered up-to-date dashboards with all of the requested features and changes. They effectively responded to feedback throughout the engagement. Overall, the client was happy with the result.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We have platforms to help train internal employees.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Equal?
We needed a revamp for our dashboards, as it hadn't been updated for 2 years.
What were your goals for this project?
Add features to our dashboard, and make it look really nice.
SOLUTION
How did you select Equal?
We worked with them on previous projects, and the results were great.
Describe the project in detail.
We had a list of changes and features we wanted to add to our existing product. Equal did a great job of including everything and more, and was great with the feedback we provided.
What was the team composition?
Account manager and designers. 2~3 people.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
N/A
How effective was the workflow between your team and theirs?
Great.
What did you find most impressive about this company?
Communicated reasons for certain changes, really good at clarifying scope and always addressed concerns.
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