eQuest Solutions

BACKGROUND

Please describe your company and position.

I am the CEO of CardsPlug

Describe what your company does in a single sentence.

E-commerce company that specialises in personalised sport gifts

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eQuest Solutions to accomplish?

• Deliver a User-Friendly eCommerce Platform
• Ensure Platform Scalability
• Optimize Website Speed and Performance
• Enable Seamless Integration with Third-Party Tools
• Enhance Mobile Responsiveness
• Implement Advanced Search and Filtering Capabilities
• Provide Ongoing Technical Support and Maintenance

SOLUTION

How did you find eQuest Solutions?

Upwork

Why did you select eQuest Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from eQuest Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

eQuest Solutions was approached by Cardsplug to revamp their eCommerce platform. Recognizing the limitations of their existing setup, we suggested Shopify Plus (Enterprise) as the ideal solution. By leveraging our native development expertise, we created a tailored experience that eliminated the need for numerous third-party applications. This streamlined approach resolved previous issues with bugs and reduced their reliance on external vendors for even the smallest tasks.

Our dedicated team not only met the project goals but exceeded expectations, delivering exceptional results. Most notably, we helped Cardsplug achieve an outstanding return on investment (ROI) improvement of over 200%, demonstrating the success of our collaboration and the effectiveness of our solution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. More than 100% Better Platform Uptime and Performance
2. MoM 20%+ Traffic and Organic Growth
3. Higher Average Order Value (AOV)
4. Much better Conversion Rate
5. Much higher Customer Retention Rate
6. Faster site speed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

eQuest Solutions has been an invaluable asset to our project for nearly four years. Ishan - our dedicated manager's diligent and tireless efforts have played a pivotal role in its success. 

eQuest Solutions's project management approach is exceptional. From the initial stages, they demonstrated a deep understanding of our objectives, requirements, and constraints, crafting a tailored project plan. Ishan's attention to detail and exceptional organisational skills ensured seamless coordination among team members, stakeholders, and vendors.

The communication throughout the project has been outstanding. They kept us well-informed about the progress, challenges, and necessary adjustments, fostering a collaborative environment. Regular progress updates and status meetings ensured everyone was aligned. Overall, eQuest Solutions's project management, led by Ishan, exceeded our expectations.

Their dedication, meticulous planning, effective communication, and proactive approach make them a reliable partner for any project. We highly recommend eQuest Solutions for their exceptional project management services. They consistently deliver outstanding results on time and within budget.

What was your primary form of communication with eQuest Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most was their ability to adapt to challenges and proactively address them. Their extensive experience and expertise allowed them to identify risks and develop contingency plans, ensuring minimal disruptions and maximum efficiency.

Are there any areas for improvement or something eQuest Solutions could have done differently?

No areas for improvement. Over the years, eQuest solutions have excelled in all areas

BACKGROUND

Please describe your company and position.

I am the Owner & Founder of Silverback Technologie GmbH

Describe what your company does in a single sentence.

design, develop and distributor bicycles and bicycle technologies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eQuest Solutions to accomplish?

• Optimisation of Shopify Theme
• Web and Code development of technical site features
• Development of the online apps

SOLUTION

How did you find eQuest Solutions?

Online Search

Why did you select eQuest Solutions over others?

• Great culture fit
• Company values aligned

How many teammates from eQuest Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Equest was recruited to support our global growth with a retainer contract for active daily development and support covering all aspects from Customising our shopify theme, code and develope E commerce user experience& functions., further to Build and develop our B2B Portal, to faciltating our need for Google and OptimIsing both on site speed and SEO. 

All emcompassing work to optimising our localisatuon strategy on our site and enhancing our Search& our collection Filters. Furthermore in the portfolio to build and develop a custom configurator and consumer Digital app.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Progression and execution
• Effectrive communication 
• Effective turnaround on a given project
• Support Conversion

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Equest, in our views is superior to all other companies we worked with. Their processes and people are effective and diligent. in fact we rate them as World-Class. we set high standardsm and our work is rapidly ongoing and challenge Equest to reach high levels and they surpass our high standards

What was your primary form of communication with eQuest Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The leadership of the company are hands on and thought leaders. The skill and knowledge in all aspects of web and IT is best in class. Moreover, they are highly reliable and make a great long-term partner to our business. But most ofall- their willingness to please and the attutude is unbeatable. Ultrimately their abiltity to deliver on time, wand no excuses. They are simply remarkable

Are there any areas for improvement or something eQuest Solutions could have done differently?

To be honest we find very little fault hence we fully committed to a long term partnership.

BACKGROUND

Introduce your business and what you do there.

I'm the director of an e-commerce site specializing in mobility products for children with special needs. We sell a lot of adaptive bikes, standers, walkers, seats, bathroom equipment, and other items.

Apart from selling directly to customers, schools, organizations, and charities, we also have a crowdfunding app on the site so people can crowdfund the items they need to acquire from us.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with eQuest Solutions?

We had a site on Magento with a free plan, which was running out a few years ago. I wanted to migrate our site out of Magento because of its security issues and how expensive development was on it, and I really liked Shopify for its simplicity.

However, with the simplicity came the challenges of us trying to force it to do a lot of things that it can't do natively. We needed someone to help us do the migration properly.

SOLUTION

What was the scope of their involvement?

eQuest Solutions was in charge of doing the full migration and implementing the redesign of the site, as well as adding a ton of new features to it — they did an entire overhaul.

Emily, our own graphic designer, worked on the redesign of the site. At first, we started working with a Shopify theme that was as close as what we wanted. Emily did the designs using that theme, and eQuest Solutions got everything working.

Then, they added new features to the site like the crowdfunding app, a new checkout page, a new quoting page, and a lot of custom forms. eQuest Solutions also added a lot of custom functionality to the backend to allow us to have more control over our products.

What is the team composition?

My main points of contact were Parth (Founder & CEO) and another person. I know that they had more people working on the project, as well.

How did you come to work with eQuest Solutions?

Emily, who had worked with Parth, recommended eQuest Solutions. She said she could design the site, get it looking flawless, and then we could bring in eQuest and get it all working. Emily brought them to the table.

How much have you invested with them?

We spent close to $75,000.

What is the status of this engagement?

We started working together in January 2019, and the project was finished in July 2019. They still do some maintenance work occasionally.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had a basic version of the crowdfunding app on our old website. In the new one, we tripled the requests, especially during COVID-19. Our regular sales also increased by 25%.

Our products are very complicated — they’re not what most e-commerce sites sell. We have a lot of configuration choices and information in every product, and eQuest Solutions made it easy on the backend to update things and add different elements to them.

It was a very complicated project to make all that work together in Shopify, which can be a bit limiting, but they made it work.

How did eQuest Solutions perform from a project management standpoint?

Their project management was great. As I’m a busy business owner, I don’t always have time to spend on chat apps or looking at pending tasks, and they were willing to adapt to whatever worked for me.

They used Asana, and I could see the tasks the team members were working on at all times.

What did you find most impressive about them?

I've worked with a lot of developers and I found it impressive that eQuest Solutions really listened and took the time to understand what I wanted. They were really great at fixing things, and they were very creative at problem-solving. Their prices were really reasonable, too.

A lot of developers, after they finish the project, make it really hard to get things fixed or worked on. eQuest Solutions always solved problems immediately, and responded personally — they're the best I've worked with.

Are there any areas they could improve?

There were some small things that I wish would have been tested more before eQuest Solutions told me they were done, but they would get them immediately fixed. Other than that, I don’t have anything to say. We really found a great team with them. 

Any advice for potential customers?

Be really clear with what you want, and try to approach them with the designs ready.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at HM Distribution LLC, an e-commerce company for wellness products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with eQuest Solutions?

We needed support to migrate our website from WordPress to Shopify.

SOLUTION

What was the scope of their involvement?

eQuest Solutions has migrated our website and data, including customer information, orders, and products. The team has also built a new website.

What is the team composition?

We’ve worked with 2–5 teammates from eQuest Solutions.

How did you come to work with eQuest Solutions?

We found eQuest Solutions through an online search. We chose them over other options because they had high ratings, their pricing fit our budget, they were a great culture fit, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working with eQuest Solutions in February 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve reached our milestone of migrating everything. eQuest Solutions is wrapping up the last details of our new website. So far, everything has gone as expected.

How did eQuest Solutions perform from a project management standpoint?

eQuest Solutions has delivered on time. We communicate via virtual meetings, emails, and messaging apps. eQuest Solutions' project management has been amazing. Neha has been available and quick to respond.

What did you find most impressive about them?

eQuest Solutions is easy to work with and very quick to get items done.

Are there any areas they could improve?

No, everything has been great.

BACKGROUND

Please describe your company and position.

I am the owner of Tradespoke

Describe what your company does in a single sentence.

b2b platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eQuest Solutions to accomplish?

• Tech build
• Ongoing support

SOLUTION

How did you find eQuest Solutions?

Referral

Why did you select eQuest Solutions over others?

• High ratings
• Good value for cost

How many teammates from eQuest Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Built entire platform, API's etc

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Built on time and on spec and helped see around corners

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team consistenly overdelivered

What was your primary form of communication with eQuest Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

They were excellent, smart, and helpful.

Are there any areas for improvement or something eQuest Solutions could have done differently?

None. 

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of Mad Collective, a digital solutions firm. We’re a diverse, international company offering hybrid-remote work opportunities and fostering a collaborative, inclusive culture for our team of over 80 professionals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eQuest Solutions to accomplish for Mad Collective?

We needed help developing a frontend application.

SOLUTION

Can you describe the scope of work eQuest Solutions handled for this project?

eQuest Solutions provided project management, design, and frontend development services.

What is the team composition?

We don’t know how many teammates from eQuest Solutions were assigned to our project.

How did you come to work with eQuest Solutions?

eQuest Solutions was referred to me.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We started working with eQuest Solutions in January-April 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

eQuest Solutions delivered the application on a demo server.

How did eQuest Solutions perform from a project management standpoint?

eQuest Solutions delivered on time.

BACKGROUND

Please describe your company and position.

I am the Manager of New&Coffee

Describe what your company does in a single sentence.

Digital photobook platform business

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eQuest Solutions to accomplish?

• To build the viewer and the backend.

SOLUTION

How did you find eQuest Solutions?

upwork

Why did you select eQuest Solutions over others?

• High ratings
• Pricing fit our budget

How many teammates from eQuest Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Jpeg viewer on mobile and pc connected to the shopify. Also Jpeg manage app where can uploads jpeg images for the viewer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The communication was courteous, and your response was excellent.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There were several revisions after the initial delivery, but they handled everything with great care and professionalism.

What was your primary form of communication with eQuest Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

They care you well.

Are there any areas for improvement or something eQuest Solutions could have done differently?

It may take a little time to identify errors, but they can be resolved through communication.

BACKGROUND

Please describe your company and position.

I am the Member of Bearing Line LLC

Describe what your company does in a single sentence.

B2B Industrial Products and Tech

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eQuest Solutions to accomplish?

• Shopify App Integration

SOLUTION

How did you find eQuest Solutions?

Online Search

Why did you select eQuest Solutions over others?

High ratings

How many teammates from eQuest Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Helped create portal for business process from from quote to PO signing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Great communication. eQuest Solutions worked with us directly to overcome process and integration hurdles. I'd 100% use this team again.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Fast response.
• Understood the goals.

What was your primary form of communication with eQuest Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Use of third party solutions and custom development all in one shop.

Are there any areas for improvement or something eQuest Solutions could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the CEO of Petsmont

Describe what your company does in a single sentence.

We provide healthy supplements for pets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eQuest Solutions to accomplish?

• Shopify web development

SOLUTION

How did you find eQuest Solutions?

Referral

Why did you select eQuest Solutions over others?

Referred to me

How many teammates from eQuest Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

They delivered several landing pages for us.

They speed optimized our website.

They converted our theme from 1.0 to 2.0.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The pages that were delivered and worked perfectly

The speed that was better than before

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they are fast and always on time.

What was your primary form of communication with eQuest Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

It was impressive that they could handle my requests over simple emails and deliver without any bugs.

Are there any areas for improvement or something eQuest Solutions could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Founder of Circular Clothing Co.

Describe what your company does in a single sentence.

Ecommerce retailer - fashion / clothing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eQuest Solutions to accomplish?

• Design front end of Shopify website
• Development phase to launch website

SOLUTION

How did you find eQuest Solutions?

Upwork

Why did you select eQuest Solutions over others?

• High ratings
• Pricing fits our budget
• Great culture fit

How many teammates from eQuest Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tasks include: 

• Develop a robust shopify website for mobile & desktop that is scalable in functionality and design, has quick load times, easy to navigate and ensures a smooth click-to-purchase process.
• Recommend & implement back-end integrations and processes to ensure a ready for market launch. 
• Use existing Brand Guidelines to bring to life the look & feel of the brand through the website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website development from design concepts to developed website. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• They were very responsive and adaptable. 
• Timelines delivered within reason. 

What was your primary form of communication with eQuest Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

Culture of can do attitude & responsivness to feedback. 

Are there any areas for improvement or something eQuest Solutions could have done differently?

n.a