Extrovert Information Technology (EitBiz)

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Somproperty construction and real estate

Describe what your company does in a single sentence.

At Somproperty, we are committed to building dreams and delivering excellence in construction and real estate across Somaliland and Somalia. With years of experience and a dedicated team of professionals, we specialize in developing high-quality residential and commercial properties that meet the diverse needs of our clients. From sleek urban apartments to expansive commercial hubs, each project is a testament to our commitment to quality, sustainability, and innovation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Extrovert Information Technology (EitBiz) to accomplish?

• Our objective was to move beyond traditional site visits and static brochures, which were often difficult for our international diaspora clients to access. We engaged EitBiz to develop a comprehensive mobile property ecosystem that would serve as a bridge between our construction sites and the palms of our clients
• The primary goal was to provide a transparent, real-time window into the building process, allowing users to view property listings, track construction milestones for their purchased units, and facilitate secure financial transactions.
• We needed a solution that could handle high-resolution visual data of our architectural designs while remaining functional on various mobile devices across different regions.

SOLUTION

How did you find Extrovert Information Technology (EitBiz)?

Online Search

Why did you select Extrovert Information Technology (EitBiz) over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Extrovert Information Technology (EitBiz) were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was an extensive digital transformation of our sales and project management interface. EitBiz took charge of the entire development lifecycle, delivering a custom mobile application that featured a dual-purpose interface for both prospective buyers and current property owners. Key deliverables included an interactive property catalog with 3D floor plan viewers, an integrated GPS mapping tool to locate developments in Hargeisa and Mogadishu, and a client portal specifically for construction updates. This portal allowed our site engineers to upload photos and progress reports directly to a client’s profile. Furthermore, the scope included the integration of local and international payment gateways, a document management system for digital contracts, and a lead management backend that allowed our sales team to respond to inquiries instantly. They also implemented an offline caching feature so that users could browse property details even when their data connection was unstable.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The launch of the Somproperty app has fundamentally changed how we close deals and manage client relationships. We have seen a significant increase in the volume of inquiries coming from clients residing outside the country, as they can now take virtual tours and view detailed site progress without needing a representative on the ground. The transparency provided by the construction tracker has led to a much higher level of trust, which is reflected in the speed at which our new residential units are being reserved. Internally, the automation of payment receipts and contract viewing has dramatically reduced the administrative workload on our office staff. We have also noted that our properties are moving from "available" to "sold" much faster because the app allows us to showcase the quality and sustainability of our materials through high-definition video updates that reach our entire user base simultaneously.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

EitBiz managed the project with a level of professional discipline that was truly impressive. They adhered to a strict sprint schedule, providing us with a functional build to test every two weeks. This allowed us to give immediate feedback on the user interface, ensuring the final product aligned perfectly with our brand’s aesthetic. Despite the geographical distance, their team was always accessible, often adjusting their working hours to facilitate live brainstorming sessions with our directors. When we requested a mid-project addition of a currency converter to help our international investors calculate property costs in real-time, they integrated it within days without shifting the final launch date. Their communication was consistently proactive, and they took the time to explain the technical aspects of the app in a way that our non-technical management could easily grasp.

What was your primary form of communication with Extrovert Information Technology (EitBiz)?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most unique aspect of working with them was their willingness to understand the local nuances of our market. They didn't just build a generic real estate app; they tailored the experience to the specific needs of the Somali property seeker. For instance, they suggested a "Direct WhatsApp" integration for every listing, knowing that a large portion of our target demographic prefers conversational commerce over traditional email. This insight showed they were deeply invested in the actual success of our business, not just the technical completion of the project. Their ability to balance a high-end, sleek design with a backend that remains robust under heavy use is a testament to their technical depth. They treated our "Building Dreams" motto with the same respect as our own team does, ensuring the digital experience felt as premium as our physical buildings.

Are there any areas for improvement or something Extrovert Information Technology (EitBiz) could have done differently?

If we were to look for an area of improvement, it would perhaps be the initial depth of the user manual provided for our backend administrators. Because the system EitBiz built is so feature-rich, our staff found the first version of the documentation a bit too concise for the more advanced data-filtering tools. However, as soon as we mentioned this, EitBiz organized a series of live training webinars and recorded video tutorials that walked our team through every single function of the dashboard. This immediate pivot from providing a document to providing an interactive education experience was exactly what we needed, and it turned a small hurdle into a great opportunity for our staff to fully master the new technology.

BACKGROUND

Please describe your company and position.

I am the Professional Liability Claims Handler of Allianz UK

Describe what your company does in a single sentence.

Allianz UK is part of the Allianz Group, one of the world’s leading financial services providers with more than 88 million customers in over 70 different countries. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Extrovert Information Technology (EitBiz) to accomplish?

• Our primary objective in engaging EitBiz was to de-silo the customer experience by creating a unified mobile gateway that could handle the complexities of policy management, claims filing, and real-time support across these different sectors.

SOLUTION

How did you find Extrovert Information Technology (EitBiz)?

Clutch Site

Why did you select Extrovert Information Technology (EitBiz) over others?

• Pricing fit our budget
• Company values aligned

How many teammates from Extrovert Information Technology (EitBiz) were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project scope was multifaceted, involving the architectural design and full-stack development of a high-performance mobile application suite for both iOS and Android. EitBiz was tasked with delivering a custom claims-processing engine that utilized the device's camera for instant damage documentation, a secure biometric login system to protect sensitive financial data, and an integrated live chat feature for immediate broker assistance. A major deliverable was the "Petplan Portal," a specific module within the app designed to manage veterinary records and expedite pet insurance claims through a simplified three-step process. Additionally, the scope included the development of a backend administrative dashboard that allowed our internal teams to update policy terms and localized content in real-time. EitBiz also ensured that the entire platform was built with accessibility at its core, incorporating screen-reader compatibility and high-contrast modes to align with our corporate values of diversity and inclusion.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the rollout of the mobile solution developed by EitBiz, we have observed a marked improvement in our operational efficiency and customer sentiment. One of the most significant outcomes was the sharp decrease in the average time it takes for a customer to submit a car or home insurance claim, as the automated document upload feature removed the need for traditional mail or lengthy phone calls. We also saw a substantial increase in the volume of self-managed policy renewals, which has freed up our support staff to handle more complex commercial inquiries. For our Petplan brand specifically, the ease of submitting veterinary invoices through the app has led to a noticeable rise in positive user reviews on public app stores. From a technical standpoint, the platform has maintained exceptional uptime and stability, proving that the architecture is capable of handling the high-traffic surges we experience during seasonal peak periods.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

it was great and they meet the deadline and deliver the best quality project

What was your primary form of communication with Extrovert Information Technology (EitBiz)?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They provide empathetic, sustainable, and customer-focused innovation projects.

Are there any areas for improvement or something Extrovert Information Technology (EitBiz) could have done differently?

If there were one area for refinement, it would be the initial phase of the user-acceptance testing (UAT) environment setup. In the very early stages, the connection between their development server and our highly restricted internal testing network faced some minor configuration delays due to our strict firewall policies. Had we conducted a more collaborative pre-flight network audit during the discovery week, we might have saved a few days of troubleshooting. However, the EitBiz technical leads worked late hours alongside our infrastructure team to resolve the handshake issues, and their transparency during that process actually helped strengthen the relationship between our two technical departments. Their willingness to take full ownership of the integration process ensured that this minor hurdle did not impact the overall project success.

BACKGROUND

Please describe your company and position.

I am the Co-founder, Director of Sales & Marketing of QSS Technosoft. 

Describe what your company does in a single sentence.

QSS Technosoft provides innovative solutions that help organizations drive business success. Our technology-driven solutions are designed to deliver real-world results. We are constantly evolving our offerings to keep pace with the latest industry trends.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Extrovert Information Technology (EitBiz) to accomplish?

• Our goal was not just a simple interface update; we required a total re-engineering of how our enterprise mobility solutions handled complex data analytics on the fly. We needed EitBiz to build a scalable, white-label mobile architecture that we could confidently deploy to our partners, ensuring it met our internal standards for rich user experience and proactive implementation while remaining flexible enough to integrate with diverse big data environments.

SOLUTION

How did you find Extrovert Information Technology (EitBiz)?

Online Search

Why did you select Extrovert Information Technology (EitBiz) over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Extrovert Information Technology (EitBiz) were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The partnership involved a deep integration of EitBiz’s development team into our existing innovation labs. The scope of work was extensive, covering the foundational architecture, cloud synchronization protocols, and the front-end digital experience. They were tasked with delivering a suite of high-performance mobile modules that focused on real-time data visualization and secure cloud computing access. Key deliverables included a fully documented SDK that our internal teams could use for future customizations, a series of robust API connectors designed for seamless big data integration, and a refined mobile application suite featuring a sophisticated UI/UX that reflected our brand’s commitment to technical excellence. They also implemented a comprehensive testing and quality assurance roadmap that mirrored our ISO-certified processes, ensuring that every line of code was optimized for high-traffic enterprise environments before the final hand-off.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results of this collaboration were evident in the immediate stability and performance gains of our mobile offerings. Following the deployment of the new architecture, we saw a significant reduction in the time it took for our clients to sync large datasets between their mobile devices and our cloud servers. This technical efficiency directly translated into higher satisfaction ratings from our end-users, who reported a much smoother interaction with our analytics tools. Furthermore, the modular nature of the code delivered by EitBiz allowed our internal developers to roll out new features in roughly half the time it previously took, greatly enhancing our agility in the market. We also noted a total absence of critical security vulnerabilities during our post-launch audits, which validated the "quality-first" approach EitBiz maintained throughout the build.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management experience with EitBiz was refreshingly proactive and highly structured. They utilized an iterative delivery model that allowed us to see tangible progress every few weeks, which was essential for our leadership team to maintain confidence in the project's trajectory. Every milestone, from the initial wireframing to the final deployment, was met with professional punctuality. What truly stood out was their responsiveness to mid-project pivots; when we requested a last-minute change to the cloud integration logic to better suit a specific high-profile client, the EitBiz team didn't just accept the change—they held an emergency technical session to explain how to implement it without compromising the original launch date. Their communication was clear, consistent, and devoid of the technical jargon that often muddies the water in IT consulting partnerships.

What was your primary form of communication with Extrovert Information Technology (EitBiz)?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What sets EitBiz apart is their "innovator’s mindset" which feels very similar to our own culture at QSS Technosoft. They didn't just follow a checklist; they acted as consultants who truly understood the stakes of digital transformation. I was impressed by their ability to anticipate future-proofing needs that we hadn't detailed in the brief. For instance, they built the mobile framework with native support for upcoming data protocols, ensuring our investment wouldn't be obsolete in a few years. Their passion for creating a rich user experience was not just a tagline it was visible in the way they obsessed over micro-interactions and transition speeds, treating our product with the same level of care as if it were their own flagship offering.

Are there any areas for improvement or something Extrovert Information Technology (EitBiz) could have done differently?

In retrospect, the only thing that could have made the process even better would have been an earlier introduction to their quality assurance leads. Because EitBiz moves so quickly through development, their QA team was already deep into testing before our own internal testers had fully synced up on the documentation. Having a joint QA kickoff meeting right at the start of the development phase rather than mid-way through would have streamlined our internal hand-over even further. That said, EitBiz quickly bridged this gap by providing extra documentation and dedicated support hours to catch our team up. This small adjustment in the early collaboration phase would have simply made an already excellent process nearly flawless.

BACKGROUND

Please describe your company and position.

I am the Founder of a marketing consultancy.

Describe what your company does in a single sentence.

Marketing consulting company that helps clients gain visibility online and generate new leads.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EitBiz - Mobile App, Web & Software Development Company to accomplish?

• Client bashboard that displays project data
• Accounting data on project invoices and receipts
• Project management capabilities

SOLUTION

How did you find EitBiz - Mobile App, Web & Software Development Company?

Referral

Why did you select EitBiz - Mobile App, Web & Software Development Company over others?

• Pricing fit our budget
• Referred to me

How many teammates from EitBiz - Mobile App, Web & Software Development Company were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Client project goals and data dashboard
• Accounting dashboard (invoice, payment and receipt)
• Project management capabilities (Project > Milestones > Tasks > Subtasks > Checklists)
• Secure log in & out

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Client retention improved by 50%
• Client satisfaction improved by 50%
• Communication time spent reduced by 50%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Yes, delivered on time.
• Virtual meetings were held when email and messaging became too cumbersome

What was your primary form of communication with EitBiz - Mobile App, Web & Software Development Company?

Virtual Meeting

What did you find most impressive or unique about this company?

• Commitment to clear communication
• We were impressed with their commitment to meeting deadlines by first establishing clear communication!

Are there any areas for improvement or something EitBiz - Mobile App, Web & Software Development Company could have done differently?

• Use less technical language to communicate complex ideas

BACKGROUND

Please describe your company and position.

I am the Manager of a grocery store.

Describe what your company does in a single sentence.

We run a local grocery store offering a wide range of daily essentials, fresh produce, and household items to our community.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EitBiz - Mobile App, Web & Software Development Company to accomplish?

• We hired EitBiz to develop an inventory management system for our grocery store to track stock in real-time, reduce manual errors, and streamline daily operations.

SOLUTION

How did you find EitBiz - Mobile App, Web & Software Development Company?

• Online Search
• Clutch Site

Why did you select EitBiz - Mobile App, Web & Software Development Company over others?

• Pricing fit our budget
• Good value for cost

How many teammates from EitBiz - Mobile App, Web & Software Development Company were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

EitBiz developed a custom inventory management system, including stock tracking, order management, reporting features, and a user-friendly dashboard tailored to our store operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw better inventory accuracy, reduced stock losses, faster operations, and improved overall efficiency in managing our store.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was smooth and well-organized. They delivered on time, communicated clearly, and were responsive to our feedback and requirements.

What was your primary form of communication with EitBiz - Mobile App, Web & Software Development Company?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out was their understanding of our business needs and their ability to deliver a practical, easy-to-use solution that fit perfectly with our daily operations.

Are there any areas for improvement or something EitBiz - Mobile App, Web & Software Development Company could have done differently?

Overall, we had a great experience. More detailed documentation or training initially would have been helpful, but their team was supportive whenever we needed assistance.

BACKGROUND

Please describe your company and position.

I am the Owner of Rightful Plumbers

Describe what your company does in a single sentence.

We provide plumbing repair, installation, and maintenance services for residential and commercial customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EitBiz - Mobile App, Web & Software Development Company to accomplish?

• Develop a professional website for our plumbing business.

SOLUTION

How did you find EitBiz - Mobile App, Web & Software Development Company?

Clutch Site

Why did you select EitBiz - Mobile App, Web & Software Development Company over others?

• Pricing fit our budget
• Good value for cost

How many teammates from EitBiz - Mobile App, Web & Software Development Company were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 EitBiz helped us design and develop our plumbing service website. Their team worked on the website layout, service pages, and contact forms to make it easier for customers to learn about our services and reach us online. They also ensured the website was mobile-friendly and easy to manage from our side.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the website launch, we noticed an increase in online inquiries and service requests through the contact form. The website also loads faster and is easier for customers to navigate, which improved overall user engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The EitBiz team managed the project well and kept us updated throughout the development process. They delivered the work on time and were responsive whenever we had questions or requested small changes. Communication was smooth and professional.

What was your primary form of communication with EitBiz - Mobile App, Web & Software Development Company?

Virtual Meeting

What did you find most impressive or unique about this company?

What I liked most about EitBiz was their communication. They understood our requirements properly and were always quick to respond. The team was professional and easy to work with throughout the project.

Are there any areas for improvement or something EitBiz - Mobile App, Web & Software Development Company could have done differently?

 Overall, we had a good experience working with the team. There were a few minor delays during the project, but they communicated clearly and resolved things quickly. Apart from that, everything went smoothly.

BACKGROUND

Please describe your company and position.

I am the Manager of RFP

Describe what your company does in a single sentence.

Mobile and Web Development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EitBiz - Software, Mobile App & Web Development Company to accomplish?

• Mobile App Development
• Web application Development

SOLUTION

How did you find EitBiz - Software, Mobile App & Web Development Company?

Referral

Why did you select EitBiz - Software, Mobile App & Web Development Company over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from EitBiz - Software, Mobile App & Web Development Company were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 I had the pleasure of working with EitBiz on a mobile and web application project and I was thoroughly impressed with their skills and professionalism. Their attention to detail and innovative solutions made the development process smooth and efficient. Vikas Dagar consistently delivered high-quality code and was always open to feedback and suggestions. I highly recommend Vikas Dagar for any mobile or web development projects and look forward to working with them again in the future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Completion Rate
• Quality code
• Communication 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager Vikas displayed a remarkable level of expertise in coding and problem-solving, which greatly contributed to the success of our project. His proactive communication, attention to detail, and ability to meet deadlines made the development process smooth and efficient. 

What was your primary form of communication with EitBiz - Software, Mobile App & Web Development Company?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their proactive communication, attention to detail, and ability to meet deadlines made the process smooth and efficient.

Are there any areas for improvement or something EitBiz - Software, Mobile App & Web Development Company could have done differently?

My experience with this company thus far has been exceptionally positive.

BACKGROUND

Please describe your company and position.

I am the Owner of NeighborServe Pro

Describe what your company does in a single sentence.

NeighborServe Pro is your trusted companion for connecting with local service providers effortlessly.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EitBiz - Software, Mobile App & Web Development Company to accomplish?

• Creating a user-friendly and innovative local app

SOLUTION

How did you find EitBiz - Software, Mobile App & Web Development Company?

Online Search

Why did you select EitBiz - Software, Mobile App & Web Development Company over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

It included collaborative discussions to define project objectives. They made visually appealing designs for seamless user experience and implemented advanced features. The testing ensured bug-free functionality and compatibility across platforms. The team of EitBiz assisted in app deployment to app stores and web platforms, coordinating launch strategy. They delivered a fully functional local app for iOS and Android, intuitive UI design, feature-rich application, ongoing support post-launch. I am satisfied.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The user engagement metrics, user feedback and ratings, business adoption and growth, community impact, technical performance, and return on investment (ROI). By analyzing these outcomes, I have experienced a very good growth in our business

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive

What was your primary form of communication with EitBiz - Software, Mobile App & Web Development Company?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They impress me with their maintenance support.

Are there any areas for improvement or something EitBiz - Software, Mobile App & Web Development Company could have done differently?

I am not sure

BACKGROUND

Please describe your company and your position there.

I’m the founder of healixir, a startup that provides easy to access natural medicine through a smart device.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EitBiz - Extrovert Information Technology Pvt. Ltd.?

We needed mobile development services.

What were your goals for this project?

We wanted a fully functional IoT app that works in conjunction with our physician product.

SOLUTION

How did you select this vendor?

We found and interviewed them through a freelancer website. Their communication compared to other companies convinced us to hire them.

Describe the project in detail.

They developed an Android app that is capable of communicating with a smart device via WiFi.

What was the team composition?

We worked with various developers and a team leader.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We thoroughly tested the app, and it works incredibly well. Therefore, we’re pursuing a second phase of development with EitBiz.

How effective was the workflow between your team and theirs?

They were very communicative and efficient regarding deadlines.

What did you find most impressive about this company?

Their lightning-fast development turnaround and great communication stood out to us.

Are there any areas for improvement?

No, not that I can think of unless they’re willing to move closer to us.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Bizit International LLC. We have a mobile application that allows businesses to book online appointments, advertise their business, and process payments.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EitBiz - Extrovert Information Technology Pvt. Ltd.?

We needed to fix and redesign our app.

What were your goals for this project?

We wanted to finish our mobile app.

SOLUTION

How did you select this vendor?

We were referred to them.

Describe the project in detail.

They fixed a series of bugs and redesigned the app.

What was the team composition?

We worked with a team of front- and backend developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They saved our project with their all-star coding. They’re professional, skillful, timely, and easy to work with.

How effective was the workflow between your team and theirs?

It was seamless.

What did you find most impressive about this company?

Their work ethic, professionalism, and skill set stood out to us.

Are there any areas for improvement?

No, not that I saw.