IT-Geeks

BACKGROUND

Please describe your company and your position there.

I am the Director of Marketing and E-commerce for Astro Gallery of Gems. We are a mid-sized Retail Company with several physical locations around the United States as well as a robust e-commerce division.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT-Geeks?

We hired IT-Geeks for two specific Scopes of Work - both of which were completed promptly and at a price that made sense. Our existing code was operating at a painfully slow rate that was making usability almost impossible. Additionally, the overall look and functionality of the website was very dated. The navigation schema was out of date. The Collection pages were not displaying in a way that made sense for our products.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this company based on previous online reviews, as well as the responsiveness of the design team to our needs, when prompted.

Describe the project in detail and walk through the stages of the project.

We came to an agreement on the direction of the website beforehand. We discussed content uses and design functionality and began iterating a general look for the website. There was a vision on how to change the Navigation of the site and that was executed rather quickly. There were several versions of how the Home Page was designed. There were several attempts to make the Collection pages display the way we wanted.

How many resources from the vendor's team worked with you, and what were their positions?

We collaborated with a Project Manager mostly. The designer was very quick adapting our changes.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our new website looks great and customers tell us that they are able to find our products easier.

How effective was the workflow between your team and theirs?

The project manager was easy to talk with, responded to emails quickly and was happy to jump on a phone call when items were too complex for email communication. It was a very smooth process.

What did you find most impressive or unique about this company?

They had an extensive understanding of the website design and functionality we needed. They were a pleasure to work with.

Are there any areas for improvement or something they could have done differently?

Nope

BACKGROUND

Please describe your company and your position there.

I handle all the design, website, and fulfillment for a small, online furniture boutique. We sell high-end furniture and decor.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT-Geeks, and what were your goals?

We launched our website last year and while I do website design, I'm unable to edit code or execute the changes I want. IT-Geeks has been our go-to developers to achieve everything we want as far as customizing our theme.

They just finished a job for us and were quick, easy to communicate with, and really great at taking edits and executing them. I'm very peticular when it comes to what I want and they are very patient and easy to work with in making the changes. They've completed multiple jobs for us and I anticipate they'll do much more for us in the future as well.

SOLUTION

How did you select this vendor and what were the deciding factors?

I wanted to find someone who would be easy to communicate with and could accomplish what I wanted at an affordable price. IT-Geeks checks all of those boxes!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

When I am looking for edits to be done, I usually describe what I am looking for in detail as well as screenshots of the desired design or edit to the website. We communicate through the shopify experts messaging feature and it works great. They will either respond back with further clarification or just go ahead and start working on it and check in with updates. With each edit, they provide a preview and ample evidence of the changes made for me to provide feedback.

How many people from the vendor's team worked with you, and what were their positions?

I have worked with a few different developers and all of them have been great and easy to communicate with.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Edits made to our website have increased the user experience dramatically on our website and have helped keep customers on the site.

Describe their project management style, including communication tools and timeliness.

We have used the messaging feature in Shopify Experts and it has always been seamless. I can always count on responses within a day which I think is extremely reasonable. At the start of a project, they give me both the quote and also the timeline. Without extra edits, the timeline is always correct. And if I do request extra edits, they are quick at executing them.

What did you find most impressive or unique about this company?

I love that anyone I communicate with from IT-Geeks is kind and easy to communicate with.

Are there any areas for improvement or something they could have done differently?

Occasionally, I'll have to explain an edit that I've already asked to be done. This is rare and is fixed quickly.

BACKGROUND

Please describe your company and your position there.

Admin Asst to CEO/Founder. New company in "tiny-home" space, manufacturing factory-built steel homes which can be ordered online and delivered to the customer's destination.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT-Geeks, and what were your goals?

Hired ITGeeks to help construct an appealing website on the Shopify platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

Recommended by a trusted expert in this field.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope: beginning to end (not done yet). recommended and installed various apps

How many people from the vendor's team worked with you, and what were their positions?

a manager and developer who passed our images and materials to coding team, made adjustments as requested. their team is still patiently waiting on us to complete our modifications.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Website traffic is overwhelming

Describe their project management style, including communication tools and timeliness.

Their style is very direct - willing to meet regularly by zoom to go over proposed changes. timeliness is outstanding - one of the requests we made was resolved 10 minutes after our zoom was finished.

What did you find most impressive or unique about this company?

Most impressive is working directly with the developer, having that person on the team to accomplish the goals. When we brought in a consultant who made some different style recommendations, ITGeeks was willing to develop those changes on a backup site which we were able to review and approve before substituting for the live site.

Are there any areas for improvement or something they could have done differently?

We've never worked with another developer, so we can't compare or complain about any need for improvement -- all the changes we needed have been due to our own shortcomings. But they have responded immediately to any requests we have made.

BACKGROUND

Please describe your company and your position there.

I am the owner of Lake Norman Gifts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT-Geeks, and what were your goals?

We hired IT-Geeks (Eva) to redesign our website which was terribly outdated and not professional looking. Our goals were to increase traffic and expand the store.

SOLUTION

How did you select this vendor and what were the deciding factors?

Since our store was on Shopify, I went to the list of Shopify Experts and selected a few to speak with. The first one to contact me was Rahul from ITGeeks. He told me they could redo the website and it would be done quickly because he knew it was our busy season and I was concerned about the timing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I was introduced to Eva, who was just amazing. She understood exactly what I wanted to do, and offered suggestions to help me generate more traffic to the store. I had my first draft within two days!! We did a few revisions but it was ready to go by Nov 30Th, just like Rahul told me.

How many people from the vendor's team worked with you, and what were their positions?

• Rahul - sales
• Eva - Project Manager/Web Designer and go to person with questions. She answers my questions always within 24 hours.
• Ron - SEO

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our clickthrough rates blew up! I canceled my Google ads, which greatly reduced my advertising costs. Sales increased quickly!

Describe their project management style, including communication tools and timeliness.

We spoke to Eva and Rob and Tom throughout the process. Like I mentioned before, their communication and timeliness were impeccable.

What did you find most impressive or unique about this company?

Whenever I had a question, Eva took the time to generate a video for us along with her emails so we could actually see how the problem could be fixed. She really was a great project manager.

Are there any areas for improvement or something they could have done differently?

Not at all. They are wonderful and I think if you need help like I did, you should definitely contact ITGeeks!!!!!

BACKGROUND

Please describe your company and your position there.

My name is Valcu Denis and I'm the CEO of Royal CD Keys. Royalcdkeys.com is a website that sell software and video games at lowest price.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire IT-Geeks, and what were your goals?

Our goal was to make a beautiful and accesible interface for customer to beat our competitors. and IT Geeks help me a lot with this

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched on Shopify developer experts and we found they are the best

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a discution for project on zoom, skype also and IT Geeks listen me carefully and helps

How many people from the vendor's team worked with you, and what were their positions?

A project manager, Mike, which helped me a lot and listening carefully about my needs and with patience and delivers the results as well as I wanted.They have great team behind there!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the website that IT geeks have worked we saw a lot of good reviews coming and people just love it as I do

Describe their project management style, including communication tools and timeliness.

Here you have great dedicated team along a project manager, for me was Mike and was great, he helped me a lot on every change I wanted , they are really patience and deliver your needs and the communication is great which is also an important thing

What did you find most impressive or unique about this company?

What I found impressive is the team communication and their professionalism.

Are there any areas for improvement or something they could have done differently?

Personally, for me was what I need for and I cant say I see some improvements to do

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of Eugene Kim Yoon, LLC

Describe what your company does in a single sentence.

Artist and Painter

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT-Geeks to accomplish?

• To establish my personal website
• Build an e-commerce POD store
• SEO and generating sales / traffic

SOLUTION

How did you find IT-Geeks?

Online Search

Why did you select IT-Geeks over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from IT-Geeks were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I cannot say enough great things about IT Geeks and the team I’ve worked with so far. Honestly, I was extremely nervous about handing over my website project to another company because my website is not just a business tool — it’s a representation of my art, my mission, and something that is deeply personal to me. I needed a team that truly understood my vision and could translate that into a digital experience. IT Geeks has exceeded my expectations in every possible way.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

From the very beginning, their communication and responsiveness have been outstanding. They’ve built an incredibly organized system that keeps every detail of the project transparent and easy to follow at every stage. No matter how many questions I had, someone was always available to help, explain things clearly, and guide me through the process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Hazel has also been an absolute delight to work with. She has consistently been three steps ahead throughout the entire process and has genuinely held my hand through every stage. Her professionalism, patience, organization, and care have made this experience feel exciting instead of stressful. What’s remarkable is that I’m still only in the beginning stages of the project and the full website hasn’t even been completed yet — but I’m already beyond impressed by their work ethic, professionalism, technical competency, creativity, communication, and understanding of my industry and artistic goals. If you’re looking for a web design company that genuinely listens, understands creative vision, and delivers with professionalism and heart, I highly recommend IT Geeks.

What was your primary form of communication with IT-Geeks?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most was their creative ability. I only sent them three low-resolution amateur photos of my artwork, and somehow they were able to create a stunning, creative first draft of my website that immediately captured the feeling and direction I envisioned. They truly took my ideas and brought them to life in a way I didn’t even know was possible. Robert was incredibly informative from day one. He walked me through every step of the process, shared case studies of previous work, and brought up important considerations I never would have thought of on my own. It really showed how experienced and knowledgeable the team is.

Are there any areas for improvement or something IT-Geeks could have done differently?

They were great! 

BACKGROUND

Please describe your company and position.

I am the Manager of Dehen 1920

Describe what your company does in a single sentence.

American Made Apparel Manufacturing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT-Geeks to accomplish?

• Website design

SOLUTION

How did you find IT-Geeks?

Online Search

Why did you select IT-Geeks over others?

High ratings

How many teammates from IT-Geeks were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We’ve had a great experience working with IT Geeks. Their team has been professional, responsive, and easy to work with throughout the process. They’ve taken the time to understand our needs, communicate clearly, and follow through on the work they’ve committed to. Emma has been especially helpful and attentive. She has been a strong point of contact, keeping things organized and making sure our questions and requests are addressed in a timely manner. Overall, we’ve appreciated the support, communication, and quality of work from the IT Geeks team, and we would be happy to recommend them to other merchants looking for a reliable partner. Five stars.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improving our online store. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Emma did a fantastic job.

What was your primary form of communication with IT-Geeks?

Email or Messaging App

What did you find most impressive or unique about this company?

Easy to work with.

Are there any areas for improvement or something IT-Geeks could have done differently?

None.

BACKGROUND

Please describe your company and position.

 I am the Owner of a retail company 

Describe what your company does in a single sentence.

Gift and Boutique with brick and mortar and online store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT-Geeks to accomplish?

• updating website

SOLUTION

How did you find IT-Geeks?

Online Search

Why did you select IT-Geeks over others?

• High ratings
• Company values aligned

How many teammates from IT-Geeks were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

fixing bugs in our website and writing new codes for apps we use in shopify

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

website works and flows better and more accurately 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes the Company met my needs

What was your primary form of communication with IT-Geeks?

Virtual Meeting

What did you find most impressive or unique about this company?

The team's communication and updates on progress were great

Are there any areas for improvement or something IT-Geeks could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Owner of Toxic Angelz BIkinis

Describe what your company does in a single sentence.

We make custom competition suits for body building. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT-Geeks to accomplish?

• To help achieve a user friendly website, that allows clients to order easily and informative.

SOLUTION

How did you find IT-Geeks?

Referral

Why did you select IT-Geeks over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from IT-Geeks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IT Geeks, was able to help me create a user friendly website. My site is very complicated with having to build custom suits. They were able to help make it happen and in turn it allows my clients to order directly from the site instead of manually ordering. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increasing client orders online verse manually processing orders. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they have been so awesome to work with and commuicate well. And always delivers my tasks on time. Highly recommend.

What was your primary form of communication with IT-Geeks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very imforative and knowledgeable.

Are there any areas for improvement or something IT-Geeks could have done differently?

None

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a company that designs and sells apparel specifically for pickleball players, offering clothing and accessories tailored to the sport’s unique needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IT-Geeks to accomplish for your pickleball apparel business?

We needed help with our Shopify website to make everything run smoother. We hired IT-Geeks to fix glitches and help with the overall appearance. Emma has been fantastic to work with!

SOLUTION

What was the scope of their involvement?

IT-Geeks has worked on the appearance of our Shopify site, making things appear nicely and helping with the optimization of the site. Emma has been amazing!

What is the team composition?

We’ve worked with one teammate from IT-Geeks.

How did you come to work with IT-Geeks?

We found them through an online search. We chose them over other options because they had high ratings, their pricing fit our budget, they were a great culture fit, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working with them in February 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen an increase in sales and customer engagement, including higher interaction on the site and repeat customers.

How did IT-Geeks perform from a project management standpoint?

They’re always very attentive to deadlines. Our primary form of communication is virtual meetings.

What did you find most impressive about them?

They help me with whatever I need.

Are there any areas they could improve?

There’s nothing they need to improve.