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ClaimComplex Programs. Confident Delivery
IT Ops Excellence Consulting, LLC — Complex Programs. Confident Delivery.
IT Ops Excellence Consulting, LLC is a program-delivery and operational transformation practice founded by Deann Souza, PMP®, CSM®, a senior program leader with over a decade of experience running complex, high-stakes initiatives across aviation, healthcare, enterprise technology, and public-sector organizations.
We specialize in program and portfolio management, PMO governance and design, QA testing and data migration validation, and merger and system integration leadership — helping organizations navigate mergers, system migrations, and scaling challenges without losing control of the details. Our team builds the governance frameworks, playbooks, and stakeholder relationships that make large, high-stakes programs succeed.
Our track record includes directing a $10M+ merger-integration portfolio across two major airline carriers, leading 15 project managers across 32 concurrent workstreams, and delivering a 2-year systems implementation that drove an 80% improvement in operational efficiency.
We are actively building out a dedicated delivery team to expand our capacity for concurrent client engagements — giving clients enterprise-grade program leadership with the responsiveness and personal attention of a boutique practice.
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Min project size
Undisclosed
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Hourly rate
$100 - $149 / hr
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Employees
Freelancer
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Locations
San Diego, CA
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Year founded
Founded 2024
1 Locations
- San Diego , CA
Service Lines
No Focus Areas have been added yet…
Industries
- Business services
- 25%
- Contracting
- 25%
- Information technology
- 25%
- Government
- 10%
- Supply Chain, Logistics, and Transport
- 10%
- Telecommunications
- 5%
Clients
- Small Business (<$10M)
- 50%
- Enterprise (>$1B)
- 30%
- Midmarket ($10M - $1B)
- 20%
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