Konpo

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Bearplus, an award-winning digital agency specializing in design and development. We support businesses and startups worldwide by turning their visions into digital products that drive substantial results.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Konpo?

We needed help with the design and development of a landing page for a SaaS product.

SOLUTION

What was the scope of their involvement?

Konpo is designing and developing a landing page for a SaaS product. The team is responsible for all graphics and illustrations. The deliverables include a Figma file, a design system, and the website's source code. The main feature is an interactive animation that clarifies how easy it is to use the SaaS tool.

What is the team composition?

We work with two people, a designer and a developer.

How did you come to work with Konpo?

We found them through a referral. Their pricing was pretty good, and we loved their design style.

How much have you invested with them?

We've spent about $20,000.

What is the status of this engagement?

We started working with them in October 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our client loves the website. They praised the project for its innovation, clever interaction, and award-winning level of graphics. They want to collaborate further with us, and I think they'll give us more projects in the near future.

How did Konpo perform from a project management standpoint?

We have a very smooth project management process. They arrange standup meetings twice weekly and send a weekly report every Friday. We communicate via WhatsApp and Slack.

What did you find most impressive about them?

They don't just listen to my needs; they consult on the best options for my business and help me acquire more leads. They were very professional and I was very happy to work with them.

Are there any areas they could improve?

They could improve their meeting times. They're in Europe, and we're in the SEA region, so the time gap is a bit challenging sometimes.

BACKGROUND

Please describe your company and position.

I am the COO of flair.hr

Describe what your company does in a single sentence.

Providing an All-in-one HR Solution on Salesforce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Konpo to accomplish?

• Increasing the marketing reach
• Brand Awarness
• Account Based Marketing

SOLUTION

How did you find Konpo?

Referral

Why did you select Konpo over others?

• High ratings
• Great culture fit
• Referred to me

How many teammates from Konpo were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The purpose of this project is to enhance the online visibility and search engine ranking of flair.hr through comprehensive content and SEO optimization strategies. Our goal is to increase organic traffic, improve keyword rankings, and generate more leads, ultimately driving sales and enhancing brand authority.

• Project Overview: This project will involve a detailed analysis and optimization of flair.hr's website and online content. 
• The key components of the project include:
  • Conducting a thorough SEO audit
  • Performing keyword research and strategy development
  • Implementing on-page and technical SEO improvements
  • Creating and optimizing content
  • Building a robust backlink strategy
• Key Deliverables:
  • SEO Audit Report: A comprehensive analysis of the current website, identifying technical issues, on-page optimization gaps, and areas for improvement.
  • Keyword Research & Strategy: Identification of high-value keywords and phrases relevant to the client's business, along with a strategic plan for targeting these keywords.
  • On-Page Optimization: Optimization of meta tags, headings, URLs, and content across the website to align with target keywords and improve search engine rankings.
  • Content Creation & Optimization: Development of keyword-optimized content, including blog posts, landing pages, and other digital assets to enhance user engagement and SEO performance.
  • Backlink Strategy: Building a high-quality backlink profile to improve domain authority and search engine visibility.
  • Monthly Performance Reports: Regular updates on progress, including changes in keyword rankings, organic traffic, and other key performance indicators (KPIs).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• High Domain Rating 
• Higher organic traffic (more leads, more conversions) 
• More backlinks

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time, high quality, no missing milestones, professional manner in execution and communication. 

What was your primary form of communication with Konpo?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Konpo is always at the cutting edge of news and technology.  

Are there any areas for improvement or something Konpo could have done differently?

No, all was perfect. 

BACKGROUND

Please describe your company and position.

I am the Marketing manager of a Marketing Consultancy

Describe what your company does in a single sentence.

Marketing consultancy for startups.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LIFT Agency to accomplish?

• Website revamp
• SEO positioning

SOLUTION

How did you find LIFT Agency?

Referral

Why did you select LIFT Agency over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from LIFT Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Lift Agency Review: Elevating Web Development with Exceptional UX/UI Design I recently had the pleasure of working with Lift Agency, and I must say that their services in web development, with a strong focus on UX/UI design, have left a lasting impression on me. Lift Agency is truly a standout in the industry, and here's why:

1. **Cutting-Edge UX/UI Design:** Lift Agency's expertise in UX/UI design is evident from the very beginning. Their team takes a user-centered approach, ensuring that every aspect of the website is geared towards providing an exceptional user experience. The designs they create are not only visually appealing but also intuitive and functional. 
2. **Collaborative Approach:** Working with Lift Agency is a collaborative and enjoyable experience. They listen attentively to your ideas and requirements, and their team is always open to feedback. This approach fosters a sense of partnership and ensures that the final product aligns with your vision. 
3. **Attention to Detail:** Lift Agency is meticulous in their work. They pay attention to even the smallest details, from pixel-perfect design elements to responsive layouts that function flawlessly on a variety of devices. Their dedication to quality is truly commendable.
4. **Timely Delivery:** In the fast-paced world of web development, timeliness is crucial. Lift Agency consistently delivers projects on time, and they are proactive in keeping you updated on the progress. This reliability is a significant asset, especially for businesses with tight schedules. 
5. **Custom Solutions:** Lift Agency doesn't offer one-size-fits-all solutions. They tailor their services to the unique needs of each project, which is particularly important in the ever-evolving field of web development. Whether it's an e-commerce platform or a corporate website, they adapt to your requirements.
6. **Client-Centric Focus:** The team at Lift Agency is passionate about ensuring client satisfaction. They go the extra mile to meet your expectations and offer ongoing support even after the project is completed. This commitment to client success is truly impressive. 
7. **Innovation:** Lift Agency stays ahead of industry trends and leverages the latest technologies. They continuously strive to provide innovative solutions that help your website stand out and remain competitive in the digital landscape. 

In conclusion, Lift Agency's web development services with a specialization in UX/UI design are exceptional. Their dedication to delivering outstanding results, coupled with a client-centric approach, sets them apart in the industry. I would highly recommend Lift Agency to anyone seeking top-tier web development and design services. They have certainly earned my trust and respect.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Better SEO positioning in browsers, higher conversion rates

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great time management, very easy to contact and highly responsive to our request. Very adaptable as well to pivoting along the project.

What was your primary form of communication with LIFT Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

They make everything easy: from ideation to planning, they are great at using their expertise to bring value to the project and they are not afraid to say "this won't work" even if the client thinks it would.

Are there any areas for improvement or something LIFT Agency could have done differently?

None really. They are great!

BACKGROUND

Please describe your company and position.

I am the Project Manager of Fincas Bertran

Describe what your company does in a single sentence.

Fincas Bertran is a family-owned real estate investment and management company dedicated to the acquisition, refurbishment, and leasing of buildings and real estate assets, with a strong focus on increasing asset value through comprehensive rehabilitation and tenant improvement strategies, primarily based in Barcelona.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LIFT Agency to accomplish?

• Create an engaging and user-friendly website to showcase our diverse real estate portfolio.

SOLUTION

How did you find LIFT Agency?

Referral

Why did you select LIFT Agency over others?

• Close to my geographic location
• Good value for cost

How many teammates from LIFT Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LIFT Agency took charge of designing and developing our website using Webflow, ensuring a visually captivating and user-friendly digital presence that authentically represented Fincas Bertran's approach to real estate. Their expertise resulted in an intuitive user interface, seamless navigation, and impeccable mobile responsiveness, all contributing to a compelling showcase of our diverse real estate portfolio.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with LIFT Agency resulted in increased website traffic, heightened brand visibility, and improved conversion rates, all contributing to a stronger online presence and enhanced client engagement for Fincas Bertran.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LIFT Agency's project management was characterized by excellent timeliness and responsiveness. They consistently delivered items on schedule, demonstrating a strong commitment to meeting deadlines and ensuring the smooth progression of the project. Their proactive approach to addressing our needs was particularly noteworthy. They promptly responded to any queries or adjustments, fostering a collaborative and efficient working relationship throughout the entire process.

What was your primary form of communication with LIFT Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about LIFT Agency was their exceptional ability to capture the essence of our real estate business and translate it into a visually stunning and user-friendly website. Their unique blend of creativity and technical expertise truly set them apart, enabling them to deliver a digital platform that not only reflected our brand identity but also effectively showcased our diverse portfolio of properties.

Are there any areas for improvement or something family-owned real estate investment and mana could have done differently?

During our collaboration with LIFT Agency, we did not encounter any significant areas for improvement or notable aspects that could have been handled differently. Their professionalism, proactive communication, and impressive delivery of results left us thoroughly satisfied with the overall experience.

BACKGROUND

Please describe your company and position.

I am the CEO of Contec Ingenieria.

Describe what your company does in a single sentence.

Contec Ingenieria S.L. is a specialized firm offering comprehensive civil engineering and architecture services, with a dedicated focus on delivering innovative structural calculation engineering solutions for various projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LIFT Agency to accomplish?

To enhance our online presence and brand identity by developing a modern and user-friendly website that showcases our portfolio and services effectively.

SOLUTION

How did you find LIFT Agency?

Referral

Why did you select LIFT Agency over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from LIFT Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LIFT Agency was tasked with designing and developing a modern, user-friendly website for Contec Ingenieria S.L. The scope included enhancing the online presence and brand identity of Contec by creating a visually appealing platform that effectively showcased its diverse portfolio and comprehensive range of structural calculation engineering services. This involved: 

• implementing intuitive navigation
• optimizing the site for mobile responsiveness
• integrating an easy-to-use content management system

Key Deliverables: 

• A visually compelling and responsive website design that aligns with Contec's brand identity and ethos.
• User-friendly navigation and interface to facilitate seamless access to information about the company's services, projects, and expertise.
• Integration of a robust content management system to enable easy updates and additions to the website's content and portfolio.
• Implementation of effective SEO strategies to improve the website's online visibility and search engine ranking.
• Clear and concise presentation of project case studies, highlighting the company's successful structural engineering solutions and architectural designs.
• Provision of a contact portal to facilitate easy communication between Contec and potential clients, promoting increased engagement and inquiries.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in Website Traffic: Observing a significant boost in website traffic and user engagement metrics, such as page views, session durations, and low bounce rates, indicating improved user interest and interaction with Contec's online platform. 
• Enhanced Brand Recognition: Noting an increase in brand recognition and online visibility, potentially measured through an upsurge in brand mentions, social media engagement, and positive feedback from clients and industry peers regarding the new website design and user experience. 
• Improved Conversion Rates: Tracking an increase in conversion rates, including the number of inquiries and leads generated through the website's contact portal, indicating an enhanced ability to attract and engage potential clients interested in Contec's structural calculation engineering services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with LIFT Agency was an absolute pleasure for our team at Contec Ingenieria S.L. Their great project management skills, marked by timely deliveries and efficient task handling, truly set them apart.

What stood out even more was their unwavering commitment to our needs, demonstrated through their prompt and attentive responses to our queries and requests. They fostered a warm and collaborative environment, making us feel heard and valued throughout the entire process. It was a seamless and personal experience, and we greatly appreciate their dedication to creating a website that perfectly encapsulates our brand identity and services.

What was your primary form of communication with LIFT Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What struck us most profoundly about LIFT Agency was their innate ability to infuse our website with a distinct blend of creativity and functionality, a balance that perfectly resonated with our company's ethos. Their keen understanding of our industry's intricate nuances, coupled with their innovative design approach, resulted in a website that not only showcased our technical prowess but also effortlessly communicated the essence of our brand to our audience. 

Their unique blend of technical expertise and artistic vision truly set them apart, making the entire collaboration a memorable and enriching experience for our team at Contec Ingenieria S.L.

Are there any areas for improvement or something LIFT Agency could have done differently?

Absolutely no area comes to mind that could have been improved during our collaboration with LIFT Agency. Their exceptional professionalism, combined with their keen understanding of our needs, made the entire process seamless and highly effective.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of an organization targeting CPA firms to help them provide value propositions for their clients besides simple accounting and tax work.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with LIFT Agency?

I needed someone to do product design for the software that we’re creating.

SOLUTION

What was the scope of their involvement?

LIFT Agency is doing the UI/UX design for a software solution we’re creating. The team uses Figma, and they’ve already finalized the first design phase. 

What is the team composition?

We work with Jean (Founder & Design Lead) and Silvia (Product Manager). Although a third person has been involved in the project, I haven’t engaged with them directly. 

How did you come to work with LIFT Agency?

They were highly recommended by a friend who’s a CTO and has used them in the past.

How much have you invested with them?

So far, we’ve spent under $25,000.

What is the status of this engagement?

We started working together in March 2022. They finished phase one in June 2022, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

LIFT Agency is really collaborative and strategic. They’ve found some gaps I hadn’t thought of and brought them to my attention, and I’ve absolutely agreed with their suggestions. They also came in on budget after phase one. 

How did LIFT Agency perform from a project management standpoint?

They’re very organized. During the first phase, we spoke every few days and had a collaborative process. We use Notion and Figma for project management. Although I struggled with Figma initially because I’m not tech-savvy, I could follow the team’s progress through it once I got used to it. Our communication is through Google Meet and email. 

What did you find most impressive about them?

LIFT Agency is super responsive, and their ability to keep on budget is outstanding. We’ve had some changes throughout the project where they identified some gaps, and they were still able to stay on budget through phase one. Moreover, the quality of their deliverables is exceptional. 

Are there any areas they could improve?

The only thing I’ve struggled with is using Figma. The team could have done a little training upfront to help me with that.

Do you have any advice for potential customers?

My advice is to be collaborative. You can’t be nonresponsive and just wait for the formal product; you should check in with LIFT Agency every few days.

BACKGROUND

SmartScripts is a state-of-the-art adherence management system that gives patients with multiple prescriptions a smarter, more personalized care experience.

OPPORTUNITY / CHALLENGE

We hired LIFT Agency for the product design of our software.

SOLUTION

How did you select this vendor?

We knew that they were the design team behind multiple successful healthcare & pharma digital products. They work for industry leaders such as Relias, Clinical Ink and Straightaway. We simply wanted to work with the best.

Describe the project in detail and walk through the stages of the project.

Our project had two broad objectives, one to deliver an adherence platform as a foundation for analytics and the second to deliver a patient engagement solution for patient outreach and self service. We collaborated with LIFT from the ideation phase onwards to clearly explain our business model, our client mix and new market opportunities.

LIFT and our product team then entered an iterative phase of exchanging prototypes and ideas before we finalized the designs for the analytics and patient UX/UI. When the sponsors were satisfied with the results, we approved the designs for implementation. 

How many resources from the vendor's team worked with you, and what were their positions?

We've worked with the founder and a senior designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Apart from outstanding interfaces, the team at LIFT Agency pointed out significant gaps in our processes that we were able to improve upon. As a result, our key metrics showed incremental improvement since launch.

How effective was the workflow between your team and theirs?

10/10. They have their processes well established, which makes the workflow very effective. We knew what they were working on at all times as they gave us access to design files where we could see progress in real-time and leave our comments. Their communication is outstanding, and so is their organization.

They prepared a Masterfile with all the info needed - from weekly plans and links to designs to meeting notes and much more, allowing us to get all the information we needed without bothering the project manager or having to comb through long email chains looking for relevant information.

What did you find most impressive or unique about this company?

They delivered high-quality and thoughtful work and their designs were outstanding. Beyond the aesthetic, usability and scalability, their designs consider marketing business principles. The project manager was always willing to go the extra mile and clarify questions and concerns in a meeting if needed.

Are there any areas for improvement or something they could have done differently?

We've worked with other UI/UX agencies before, and we must say that LIFT Agency is on top of their game. We are very happy with the work, and we are already talking with them about the next project - a redesign of our website.

BACKGROUND

Please describe your company and your position there.

I am the CEO of an IT consultancy. We consult, design and develop for clients to get better and more modern software products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LIFT Agency?

Our website became outdated and had to reflect all the optimization and growth our company went through in the first year.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for a very well experienced webflow agency. We wanted a professional partner that is extremely good in working out details.

Describe the project in detail and walk through the stages of the project.

After giving a brief on what we wanted Lift provided a figma design where we worked out the design details. Those were then translated to webflow and implemented in the live page. Lift was always forthcoming and experienced to give feedback on what might work or what could be a better solution.

How many resources from the vendor's team worked with you, and what were their positions?

In total there were three persons working on our project: the CEO, the project leader and expert, and a designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The outcome is our new outstanding website. This makes a very good impression for our clients and helps us a lot to gain new leads as well as represent our company for our employees.

How effective was the workflow between your team and theirs?

The project manager was always in reach and had a very low response time. It was a great experience.

What did you find most impressive or unique about this company?

I was blown away by the craftsmanship and the flexibility that they gave while always being true to their expertise.

Are there any areas for improvement or something they could have done differently?

I am completely satisfied with the way they worked.

BACKGROUND

Please describe your company and your position there.

Head of Sales at a Surf & Snow Travel Tech Company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LIFT Agency?

We are a surf and snow travel agency with a high traffic website. We invest heavily in good, original content creation and SEO, attracting thousands of potential customers every month. However, the conversion rates were really low. After studying the situation, we realized that the exit rate from our contact page was too high.

It seemed that clients were not finding what they were expecting, so we hired LIFT Agency to study the case and design a better checkout process.

SOLUTION

How did you select LIFT Agency?

We searched for top UX/UI agencies, and LIFT Agency appeared in the top 10 on multiple websites along with a few other design agencies. So we reached out to three and ended up choosing LIFT because we felt an instant connection and mutual understanding with their team.

Describe the project in detail and walk through the stages of the project.

We asked them to design a safe and easy booking checkout experience. First, they created the flow (the UX) and the wireframes. They are very accurate about the theory; no elements were placed at random - they knew exactly what to do to get the highest possible conversions.

Once the process and the wireframes were approved, they started working on the interface. In our case, the website was already built, meaning they had to follow the style, but they did a great job with it.

How many resources from the LIFT Agency team worked with you, and what were their positions?

We’ve been in touch with two people. The first contact was with the CEO. he ensured that both companies were a good match, that we were in line, and that they could deliver high standard work. Then, once the proposal was approved, we communicated with the project manager, who we already knew from the meetings with the CEO prior.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We started receiving more leads than ever before. Our sales representatives had better info about potential clients, and as a result, our conversion rates increased by 300% in the first month.

How effective was the workflow between your team and theirs?

Very effective. We assigned a product manager to be in touch with their project manager. We didn’t have any issues. They are very responsive and communicate clearly. You can tell that they are on top of their game when it comes to technical expertise. They offered an objective professional opinion throughout the whole process, always listened to our concerns, and found solutions to accommodate our needs.

Regarding scheduling and time management, everything went according to their proposal with no delays.

What did you find most impressive or unique about this company?

The work they deliver and how they do it is impeccable. We already knew that LIFT agency was considered one of the best UI/UX Agencies and after working with them, we saw why.

Are there any areas for improvement or something they could have done differently?

The short answer is no. Long answer, (if I had to say something) their waiting times. We got the chance to work with them because one of their projects got postponed. But I know that they are usually pretty booked. I hope they are considering expanding ;)

BACKGROUND

Introduce your business and what you do there.

I’m the COO and co-founder of Buho Pay, a company that centralizes the order and payment processes for restaurants and small–medium-sized businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with LIFT Agency?

We needed someone to help us with web development and design.

SOLUTION

What was the scope of their involvement?

LIFT Agency is our primary partner that generally provides us with web development and design services. Each project starts with an initial discussion of the requirements, followed by a creation of the roadmap and the actual site development.

As a collaborative measure, we would have someone else design the layout of our websites in some instances, which LIFT Agency will incorporate into the coding.

Furthermore, they help us with our social media efforts and are currently providing us with maintenance and support.

What is the team composition?

We work with the owner, project manager, and lead developer.

How did you come to work with LIFT Agency?

LIFT Agency was referred to us by a mutual friend. We chose to work with them because they were already honest and helpful during our initial interaction.

How much have you invested with them?

We’ve spent around $100,000.

What is the status of this engagement?

Our ongoing partnership started in November 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re still working on the final product, but LIFT Agency has been helping us mitigate risks and bugs on the software and implement new features to improve our product. Their team is very customer-centric and clients are very pleased with what they’ve delivered so far.

In terms of quantifiable results, we had one case study where our product helped a particular business quadruple the number of orders they received that they were able to easily process.

How did LIFT Agency perform from a project management standpoint?

Their project management has been amazing despite our issues with time zone differences. There were times when our platform was down so our clients couldn't really operate their businesses.

Despite all that, they always try to be receptive to our needs and they consistently stay on track regarding our timelines and budgets — this has been especially beneficial to us as a startup with limited funding.

We typically communicate through Slack and Google Meet, and they use Asana to manage the project.

What did you find most impressive about them?

Their strongest point is definitely their design services.

Are there any areas they could improve?

Apart from the time zone differences, they could maybe hire a dedicated development resource who can translate coding language professionally.

Do you have any advice for potential customers?

If you want a team that will collaborate with you on your development project, I would advise working with LIFT Agency — but make sure you have someone on your team who can manage the entire project to avoid unexpected results.