The Laughing Professor

BACKGROUND

Please describe your company and position.

I am the Owner of ICTkeepers

Describe what your company does in a single sentence.

Print on Demand, custom printing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Laughing Professor to accomplish?

• Follow-up on my website SSL certificate

SOLUTION

How did you find The Laughing Professor?

Referral

Why did you select The Laughing Professor over others?

• Pricing fit our budget
• Good value for cost

How many teammates from The Laughing Professor were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Investigated software problem request

Acted on solution to problem

Returned requested result quickly

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website SSL Certificate issue was discovered and corrected.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Laughing Professor is extremely responsive to questions and deals with issues promptly and completely. 

What was your primary form of communication with The Laughing Professor?

Email or Messaging App

What did you find most impressive or unique about this company?

The personal attention to my website, creative solutions and much kindness.

Are there any areas for improvement or something The Laughing Professor could have done differently?

None.