LME Services

BACKGROUND

Please describe your company and position.

I am the Paralegal of Sonic Healthcare USA

Describe what your company does in a single sentence.

Sonic Healthcare USA is a subsidiary of Sonic Healthcare Limited, one of the world's largest medical diagnostics companies, providing laboratory services to medical practitioners, hospitals and community health services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LME Services to accomplish?
Our company needed an IT-based solution for our dental imaging system that could integrate with third-party devices, enhance image management, and streamline our patient record system.

SOLUTION

How did you find LME Services?

Clutch Site

Why did you select LME Services over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from LME Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved creating a specialized driver for communication across different devices, setting up organized and indexed storage for media files, and connecting the system with our patient management platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We grew our sales by 25% and saw a 40% boost in user satisfaction. The integration has made image management significantly more efficient and enhanced diagnostic capabilities for our users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LME services used Scrum methodology to keep us updated throughout the project. Their communication was clear and structured, and timelines were always met.

What was your primary form of communication with LME Services?

Email or Messaging App

What did you find most impressive or unique about this company?

They comprehend our industry's specific requirements and provide a customized IT solution that meets our needs.

Are there any areas for improvement or something LME Services could have done differently?

No improvements needed.

BACKGROUND

Please describe your company and position.

I am the CTO & Founder of Tateeda Global 

Describe what your company does in a single sentence.

Tateeda is a custom software development company, boasting a talent pool of 80+ experienced engineers. We specialize in helping companies construct successful and scalable software solutions that are not only cutting-edge but also truly useful.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LME Services to accomplish?

• ISO 27001 Certification
• Policies definition

SOLUTION

How did you find LME Services?

• Online Search
• Clutch Site

Why did you select LME Services over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from LME Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Comprehensive ISO 27001 ISMS Implementation and certification

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

LME Services played a crucial role in supporting the implementation of our information security management system, from its initial stages to the attainment of ISO 27001 certification. They provided comprehensive assistance throughout the process, guiding us in fulfilling all the necessary requirements and implementing cybersecurity controls and policies. Their expertise and support were instrumental in ensuring the successful establishment of a robust information security framework.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The communication with LME Services was seamless, ensuring smooth collaboration throughout the project. They consistently delivered on time and maintained a high standard of quality, while also demonstrating a commendable adherence to the budget. The team exhibited a deep understanding of our company's needs and was highly flexible in accommodating them. 

Additionally, they provided valuable training and awareness sessions to enhance our knowledge and preparedness. The LME Services team effectively led the project, ensuring a seamless implementation of the Information Security Management System (ISMS).

What was your primary form of communication with LME Services?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

LME Services' impressive flexibility and ability to provide tailored solutions are truly commendable. They go above and beyond to understand our unique requirements and design custom solutions that perfectly align with our needs. Their dedication to delivering hand-crafted solutions showcases their commitment to excellence and client satisfaction.

Are there any areas for improvement or something LME Services could have done differently?

None that I'm aware of

BACKGROUND

Please describe your company and position.

I am the Founder & COO of Storm Brain

Describe what your company does in a single sentence.

Storm Brain is a digital agency specializing in online digital marketing campaigns, brand strategy, design, web and e-commerce development, as well as services related to the implementation of creative marketing strategy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LME Services to accomplish?

• In order to consolidate and manage crucial resources and platform settings for clients and start-ups, we sought a cloud-based automation system that would serve as a centralized solution.

SOLUTION

How did you find LME Services?

Referral

Why did you select LME Services over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from LME Services were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LME Services offered software infrastructure and cloud consulting to support maintenance operations. They leveraged a range of technologies including AWS, Jenkins, Linux, React, and their own proprietary software automation platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

From the project's inception, LME Services took the lead on a challenging yet captivating endeavor, resulting in an excellent experience working with them. Moreover, six of our customers have now embraced the platform, granting them access to seamlessly integrate software, tests, and applications, thereby enabling continuous and streamlined processes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The LME Services team demonstrated exceptional adherence to our stringent timelines and budgets, earning our appreciation. We valued their commitment to keeping us well-informed throughout the process, utilizing efficient communication and project management tools such as Slack, Asana, and Google Meet. Their proactive approach ensured effective collaboration and transparency at every stage of the project.

What was your primary form of communication with LME Services?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The work carried out by LME Services garnered highly positive feedback from our users. Their expertise and efforts were well-received, reflecting the satisfaction and appreciation expressed by those who interacted with their services.

Are there any areas for improvement or something LME Services could have done differently?

I didn’t think there was anything they could improve on.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of TherapeuticsMD

Describe what your company does in a single sentence.

TherapeuticsMD, Inc. is an innovative pharmaceutical company exclusively committed to advancing the health of women and championing awareness of their health care issues. We create products to address the unique changes and challenges women experience through every stage of their lives.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LME Services to accomplish?

WordPress Dev for Healthcare Data Solution

SOLUTION

How did you find LME Services?

• Online Search
• Clutch Site

Why did you select LME Services over others?

• Good value for cost
• Company values aligned

How many teammates from LME Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project encompassed the development of a WordPress-based website, which was divided into three distinct phases. In Phase 1, the initial form was created using Gravity Forms, with necessary adjustments made to accommodate the complex data input requirements. Phase 2 involved generating a PDF output based on a provided template and integrating WooCommerce functionality. Finally, Phase 3 focused on implementing patented AlertCard features that allowed for the manipulation and sorting of user input on the Emergency Medical Information Card. 

LME Services maintained a consistent line of communication with me through email, ensuring that I was regularly updated on the progress of the project. Additionally, we had regular Skype calls to address any significant inquiries or concerns that arose. LME Services proved to be flexible with our scheduling requirements, prioritizing our convenience and making the entire process comfortable for us at every stage of the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our company sought assistance in developing our core product, which involved creating a tailored form to capture intricate health information from users. Additionally, the task involved manipulating and converting this data into a customized PDF format for output.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LME is an amazing team and have been great development partners in this project. They deliver and time and keep us updated frequently during the project!!!

What was your primary form of communication with LME Services?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

LME Services adeptly transformed our scattered instructions into a polished end product that is now nearing its beta version, scheduled for release within the next few months. Their skillful interpretation and execution of our requirements have resulted in a promising outcome that we are excited to introduce to the market.

Are there any areas for improvement or something LME Services could have done differently?

There wasn't anything they needed to improve on.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of HighRadius

Describe what your company does in a single sentence.

HighRadius offers cloud-based Autonomous Software for the Office of the CFO

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LME Services to accomplish?

• Development Staff Augmentation for Software Consulting Firm

SOLUTION

How did you find LME Services?

• Online Search
• Clutch Site

Why did you select LME Services over others?

• Good value for cost
• Company values aligned

How many teammates from LME Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LME has proven to be an exceptionally reliable and flexible partner, consistently delivering high-quality results across a diverse range of projects, their expertise and commitment have been invaluable to our success. LME excels in custom software development, full-stack web development, and API development with technologies like NodeJS and C#. 

They leverage cloud technologies such as Azure and AWS for optimal scalability, security, and efficiency. Their expertise in ML/AI, especially in computer vision-based projects, drives innovation. Overall, LME consistently delivers reliable solutions, thanks to their dedicated team of adaptable engineers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have consistently engaged LME as our trusted staff augmentation firm for numerous projects in the past. Their expertise has been instrumental in fulfilling our short-term engineering requirements effectively and efficiently.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are so great!! Strongly dedicated and professionalism work done

What was your primary form of communication with LME Services?

• Virtual Meeting

What did you find most impressive or unique about this company?

I am thoroughly impressed with LME professionalism, timely communication, and their team of dedicated engineers. I wholeheartedly recommend them to anyone in need of highly committed engineering expertise

Are there any areas for improvement or something LME Services could have done differently?

I cannot conceive of any shortcomings. Their team exhibits a remarkable level of professionalism that transcends boundaries and exemplifies excellence.

BACKGROUND

Please describe your company and position.

I am the CEO of Spring Bank Wisconsin

Describe what your company does in a single sentence.

Spring Bank, an independent community bank providing the personalized attention clients deserve.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LME Services to accomplish?

• We engaged their services to bolster a company we procured, as we have specific obligations to fulfill in accordance with regulatory mandates.

SOLUTION

How did you find LME Services?

• Online Search
• Clutch Site

Why did you select LME Services over others?

• Good value for cost
• Company values aligned

How many teammates from LME Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LME SERVICES has been enlisted to provide technical assistance. They have successfully implemented a range of stringent measures to fortify our operations, aligning with our banking specifications, encompassing cybersecurity protocols and user access management. 

Collaboratively, we thoroughly assessed the prerequisites, and LME SERVICES flawlessly handled the scoping and implementation processes. Moving forward, their team will also provide valuable assistance in integrating the acquired company, ensuring seamless integration. They will continue to offer ongoing technical support to enhance the company's technical infrastructure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

LME SERVICES has diligently fulfilled all the requirements outlined. Their transparency is commendable as they readily share details about their environment and processes, elaborating on their approach and demonstrating how they would address specific situations. We have witnessed their commitment firsthand as they have successfully implemented every aspect we have requested.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team at LME SERVICES is highly responsive and exceedingly supportive. They have consistently delivered on all our requests promptly and efficiently, adhering to the specified timelines. Their dedication is evident as they have willingly put in extra effort, even working beyond regular hours when necessary. LME SERVICES has demonstrated a strong commitment to ensuring the completion of tasks at hand.

What was your primary form of communication with LME Services?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

LME SERVICES exhibits exceptional support and maintains open and transparent communication. Their willingness to provide assistance and their proactive approach to keeping us informed is highly commendable.

Are there any areas for improvement or something LME Services could have done differently?

No, I have no suggestions. LME SERVICES is highly responsive and promptly addresses our inquiries and requests. They demonstrate a strong ability to react swiftly to our needs and provide effective solutions.

BACKGROUND

Please describe your company and position.

I am the Founder and Managing Partner of an investment firm.

Describe what your company does in a single sentence.

Our company is a Web3 and blockchain technology focused investment firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LME Services to accomplish?

• I required an enhanced IT managed services firm that possesses exemplary expertise and a more robust cybersecurity defense mechanism.

SOLUTION

How did you find LME Services?

• Online Search
• Clutch Site

Why did you select LME Services over others?

• Good value for cost
• Company values aligned

How many teammates from LME Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have entrusted LME SERVICES with our comprehensive IT needs. They have successfully implemented a VPN, taking charge of our software, laptops, and overall system management. Moreover, their dedicated cybersecurity division diligently oversees our programs and systems to proactively safeguard against any malicious activities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The transition from our previous IT services provider to LME SERVICES was remarkably seamless, thanks to the exceptional efforts of Ryan. The technical prowess exhibited by their Tier II and Tier III engineers has been outstanding, ensuring a smooth experience throughout. 

Unlike our prior experiences with other companies, we have encountered no issues whatsoever since partnering with LME SERVICES. Their team exhibits a high level of professionalism and proficiency, making them an excellent choice for our IT needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LME IT SERVICES proved to be exceptional in their service delivery. They not only meet deadlines consistently, but they often surpass them, demonstrating their efficiency and dedication. Their utilization of an internal project management tool, to which they have seamlessly integrated us, ensures smooth coordination and effective communication. 

Our bi-weekly meetings with their team are consistently productive, as they efficiently address relevant matters without unnecessary digressions. This streamlined approach greatly enhances our collaboration experience with them.

What was your primary form of communication with LME Services?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

One notable advantage of LME SERVICES is their provision of comprehensive cybersecurity solutions, which sets them apart from other companies in the industry. Furthermore, their commitment to exceptional customer service makes them an absolute pleasure to work with. Their customer-centric approach ensures that our needs are prioritized and promptly addressed, enhancing the overall experience of our partnership with them.

Are there any areas for improvement or something LME Services could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of 49 Financial

Describe what your company does in a single sentence.

49 Financial strives to serve people by taking a holistic approach when looking at their financial situation. Whether we can add value through implementing a full financial plan or by complementing your current financial situation, our goal is to meet you where you are.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LME Services to accomplish?

• Due to our dissatisfaction with our former IT service provider, we sought to engage the services of a different provider in order to enhance our overall satisfaction.

SOLUTION

How did you find LME Services?

• Online Search
• Clutch Site

Why did you select LME Services over others?

• Good value for cost
• Company values aligned

How many teammates from LME Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LME SERVICES has played a pivotal role in facilitating the installation of a state-of-the-art server, empowering our employees to work remotely or in their preferred locations. Moreover, they have been instrumental in seamlessly transitioning our data to Office 365, migrating it to the cloud, and fortifying our digital infrastructure with robust cybersecurity measures. Their dedicated team remains steadfast in providing comprehensive IT support, promptly addressing any existing or potential issues that may arise.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to their invaluable assistance, concerns regarding server-related challenges are now a thing of the past. The seamless collaboration with LME SERVICES ensures that our workforce can effortlessly carry out their tasks from the comfort of their homes while seamlessly accessing essential data and resources through the cloud infrastructure. This newfound capability has brought about a significant reduction in operational worries, allowing our team to focus on their responsibilities with utmost efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LME SERVICES has excelled in this aspect, demonstrating their commitment to keeping us informed throughout the entire engagement. Their proactive approach ensures that we are consistently updated on the progress of the project, milestones achieved, and any pertinent developments. 

Communication channels such as email and phone calls serve as efficient means for interacting with their dedicated team, fostering a smooth and effective exchange of information. Their attentiveness in this regard has further solidified our trust in their services.

What was your primary form of communication with LME Services?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

We are thoroughly impressed with the exceptional level of support extended by LME SERVICES. Their professionalism, expertise, and dedication have consistently exceeded our expectations. Notably, their outstanding communication skills have played a pivotal role in ensuring a seamless partnership. 

Their ability to convey information effectively and promptly address our concerns has greatly contributed to the success of our collaboration. We highly appreciate their efforts and value the strong working relationship we have developed as a result.

Are there any areas for improvement or something LME Services could have done differently?

No, I’m pretty satisfied with their work.

BACKGROUND

Please describe your company and your position there.

I am the CEO and co-founder at eComStreet, a Chicago based IT company. We specialize in custom software development, mobile apps, business intelligence, website design or development services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LME Services?

We hired LME services to provide help in our App Development Project to set up dedicated servers for development and production environments. They also helped setup all networking and security related tasks. They also provided consulting services for cloud computing.

What were your goals for this project?

We were looking for a successful launch of our mobile app and LME services was a good fit for server networking and security related services.

SOLUTION

How did you select this vendor?

I saw LME profile on Clutch, contacted them and it was a good fit. We were both in same city.

Describe the project in detail.

Our project required a server or network setup for both development and production environments to launch the mobile app. We met several times to make sure that we stay focused on our requirements.

What was the team composition?

Our project team, including the project manager, QA analysts, developers worked closely to make sure that all the server requirements along with scalability are met.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We just launched the mobile app and the website. We are hoping for good traffic to the site and lots of downloads for the mobile app.

How effective was the workflow between your team and theirs?

Both our IT teams worked very closely to make sure the required tasks are completed as agreed.

What did you find most impressive about this company?

Joe was very approachable as needed and jumped on a call to resolve any issues that came up.

Are there any areas for improvement?

They are knowledgeable and professional. We didn't run into any problems during the project.

BACKGROUND

Please describe your company and your position there.

CAU is a nonprofit that assists the disabled and supports economically-challenged families to improve health and wellness during pregnancy and birth.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LME Services?

We needed to transition our CRM to Salesforce, our email to Office 365, and our data systems to AWS and Azure. LME helped plan and implement these transitions and continues to monitor and support us.

What were your goals for this project?

We wanted to move as much of our systems to the cloud as possible. We found the results of the plan to be exactly in line with our goals.

SOLUTION

How did you select this vendor?

We reviewed LME and three others through referrals and research we did on our own.

Describe the project in detail.

We needed to transition our CRM to Salesforce, our email to Office 365 and our data systems to AWS and Azure. They worked with us to create a schedule, prep for the move, migrate previous data and systems.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We decreased operational costs by 20% because of the transition and find that our staff is more productive and can accomplish more.

How effective was the workflow between your team and theirs?

They worked with us on the transition calendar and communicated with us regularly so that everyone was on the same with the schedule and eventual migrations.

What did you find most impressive about this company?

They had extensive knowledge of the tech industry, their pricing, and their thorough communication. They even worked on the weekend to make sure everything was working properly for the staff by Monday.

Are there any areas for improvement?

We found the project and migration to be done professionally and are happy with their support skills since the transition to the cloud.