Pattern Match

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a development firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Pattern Match?

We have a large long-term project for a client that involves building a lot of data processing systems, including backend development and software development using Scala and Spark. We hired Pattern Match to assist with the DevOps side, manage our application servers, configure connections within services, and provide maintenance.  

SOLUTION

What was the scope of their involvement?

The core product we’re building for our client is a system that enables TV advertisement tracking and targeting. Pattern Match helps us maintain the existing infrastructure. They also support and work closely with the developers on our team and the team on the client’s side to build new features and microservices. We are considering expanding our cooperation because of our increased need for these kinds of services.

What is the team composition?

We work closely with their engineer every day. He is super communicative, which is a rare thing among DevOps people, and behaves a little bit like a consultant.

How did you come to work with Pattern Match?

After looking at many companies, we found a highly talented partner in Pattern Match.

How much have you invested with them?

We’ve spent $25,000–$50,000 on their services.

What is the status of this engagement?

We started working together in October 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Working with them showed us that it is possible to be both a great communicator and an excellent backend engineer.

How did Pattern Match perform from a project management standpoint?

Our client says that communication is great, which has had a positive effect on product quality and our cooperation. We can work more fluidly, which has expanded what we can provide to our client. We’ve sent Pattern Match’s DevOps engineer with our DevOps engineer to our client in New York so that they can establish closer relationships and work better together.

What did you find most impressive about them?

Pattern Match is a flexible, communicative, and reliable partner. They have a sense of humor.

Are there any areas they could improve?

They should grow a bit bigger without sacrificing quality. I’d like them to lower their prices as well.

BACKGROUND

Please describe your company and your position there.

I am the COO at the UK MVNO company. We provide a complete suite of IoT SIM cards and advanced connectivity technologies, combined with expert consultancy and support to enable IoT companies, OEMs and systems integrators to connect, manage, bill and secure their connected devices.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pattern Match?

We needed help with one of the microservices developed for our company externally. Pattern Match team was a good match based on the knowledge and the experience they have.

What were your goals for this project?

The main goal was to continue developing the application, create monitoring KPIs and alerts for the operations team.

SOLUTION

How did you select this vendor?

Pattern Match came recommended to us via our network.

Describe the project in detail.

We needed to future proof one of the mission-critical parts of our application. Patter Match team helped us to create an improvement plan and implement it.

What was the team composition?

We were offered their leading Erland consultant who is great and continues helping us with the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

When we were deploying to production the most critical part of the service, the team was with us on a 5 am call and stayed connected through the day helping us monitor the service and improve it on the go.

How effective was the workflow between your team and theirs?

Communication flow is great. The team understands the project to the point where they suggest solutions and implement them to make the product even better.

What did you find most impressive about this company?

It is very easy to work with the team. Once they get up to speed on the project, they work independently.

Are there any areas for improvement?

Not that I can think of.

BACKGROUND

Please describe your company and your position there.

I’m the CEO and founder of the largest domain name wholesaler in Poland.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pattern Match?

We hired them to improve our system’s overall performance by introducing new functionalities.

SOLUTION

How did you select this vendor?

A friend recommended them.

Describe the project and the services they provided in detail.

Pattern Match works on creating new functionality for domains and SSL certificates.

What was the team composition?

They assigned one person to our project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The system has several new functionalities, which makes us more attractive to our current and prospective business partners.

How was project management arranged and how effective was it?

We communicated mainly through email and phone and received a summary of the completed work every day.

What did you find most impressive about this company?

Their knowledge, experience, and personable approach stood out. I also appreciate their detailed daily reporting and their readiness to work on public holidays due to the deadline.

Are there any areas for improvement?

It would be useful to have more accessibility, but we are aware that specialists of this level are rare in the market. We will certainly still use their services in the future.