PIVOT Legal and Tax Advisory

BACKGROUND

Please describe your company and position.

I am the CEO of Zen Car Rent

Describe what your company does in a single sentence.

Car rent company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PIVOT Accounting And Tax Advisory to accomplish?

• Financial statement
• Monthly tax declaration
• Initial business registration and tax advisory
• Accounting system

SOLUTION

How did you find PIVOT Accounting And Tax Advisory?

Referral

Why did you select PIVOT Accounting And Tax Advisory over others?

• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We’ve been working with Pivot for some time now, and they’ve been amazing every step of the way. From helping us with the initial business registration to providing ongoing tax consultations, their team has always been responsive and knowledgeable. They set up the Odoo accounting system for us, which has made managing our finances so much easier. 

They handle our monthly tax prep, payroll, and financial statements, which gives us peace of mind knowing everything is being taken care of accurately. We couldn’t be happier with their services and would highly recommend them to any business looking for reliable support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Some measurable outcomes from working with Pivot include:

• Faster business registration: Pivot handled the entire process, allowing us to launch our business more quickly than expected.
• Improved tax compliance: With monthly tax preparation and consultations, we’ve had zero issues with tax authorities, and everything is submitted on time.
• Streamlined accounting: Implementing the Odoo system has significantly reduced the time spent on manual accounting tasks and improved our ability to track finances in real-time.
• Accurate payroll management: Pivot has ensured that payroll is always correct and timely, avoiding any disruptions with employee payments.
• Clear financial reporting: Their preparation of financial statements has given us a clearer view of our financial health, helping us make better business decisions.

Their support has led to more efficient operations and saved us time and resources.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are always responding on time and delivering the tasks before deadline

What was your primary form of communication with PIVOT Accounting And Tax Advisory?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They’re tireless and always suggest ways to make our work simpler and more profitable.

Are there any areas for improvement or something PIVOT Accounting And Tax Advisory could have done differently?

None. 

BACKGROUND

Please describe your company and position.

 I am the CTO of an it services company 

Describe what your company does in a single sentence.

We do Penetration Testing and offer security solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PIVOT Legal and Tax Advisory to accomplish?

• Pivot takes care of all the paper work regarding Taxation and Legal stuff.

SOLUTION

How did you find PIVOT Legal and Tax Advisory?

• Online Search
• Clutch Site

Why did you select PIVOT Legal and Tax Advisory over others?

• High ratings
• Company values aligned

How many teammates from PIVOT Legal and Tax Advisory were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Excellent accounting firm, truly professional and always available. Their expertise have saved us a lot! Can't really suggest them enough, thank you Pivot!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Finally we really got to focus on what we do best as IT Security and got rid of most of the administrative paper work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were super collaborative in every aspect.

What was your primary form of communication with PIVOT Legal and Tax Advisory?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

They use cutting edge technology.

Are there any areas for improvement or something PIVOT Legal and Tax Advisory could have done differently?

They are excellent, no room for improvement.

BACKGROUND

Introduce your business and what you do there.

I'm the COO of an AI services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PIVOT Legal and Tax Advisory?

I needed to centralize my accounting, HR management, and CRM systems into one financial platform that helped me visualize information with interactive dashboards.

SOLUTION

What was the scope of their involvement?

PIVOT Legal and Tax Advisory has been registering my business and setting up my legal entity. The team ensures I'm fully compliant with local laws and regulations. The team has also helped me set up a bank account and ensures I pay all the taxes and fees on a regular monthly basis to the necessary government entities in a timely manner to avoid any possible fees and penalties. The overall focus has been to avoid any and all administrative processes needed to open up and register a legal entity.

From there, PIVOT Legal and Tax Advisory has built a centralized platform and given me access to monthly reports about my financials and how my business is running on the backend. The team has provided a great P&L report visualized to show a good ratio between my income and expenses. PIVOT Legal and Tax Advisory has also provided reports on what invoices have been paid and what invoices I still have outstanding.

What is the team composition?

I'm not sure how many teammates from PIVOT Legal and Tax Advisory are assigned to my project.

How did you come to work with PIVOT Legal and Tax Advisory?

I found PIVOT Legal and Tax Advisory's website through an online search. The team seemed to have a wide knowledge base about the accounting industry, and I felt they were leaders in the field in Albania. PIVOT Legal and Tax Advisory is 10 steps ahead of other competitors when it comes to putting in place the right systems to help a business grow and focus on managing all my accounting needs in a centralized location.

What is the status of this engagement?

We started working together in January 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

PIVOT Legal and Tax Advisory has provided fast business registration — something that would take me days to research and do correctly has been done in mere hours. I've possibly saved at least three working days each month for the services that PIVOT Legal and Tax Advisory does for me. This time saved has positively impacted my business operations because I can focus on growing the business rather than dealing with regulatory bureaucracy and tax declarations. Overall, the team has freed up my time and given me peace of mind regarding all the tax and regulatory documentation.

How did PIVOT Legal and Tax Advisory perform from a project management standpoint?

PIVOT Legal and Tax Advisory is the most punctual and on-time company I've worked with. We communicate via phone calls and messages through a centralized Odoo system.

What did you find most impressive about them?

The ease of doing business with PIVOT Legal and Tax Advisory and the clarity of information are impressive. Transparency is key, and the team does an amazing job.

Are there any areas they could improve?

Nothing comes to mind.

BACKGROUND

Please describe your company and position.

I am the Digital marketing manager of a digital marketing agency.

Describe what your company does in a single sentence.

Digital marketing services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PIVOT Legal and Tax Advisory to accomplish?

• help with taxes
• financial advising
• help with e-albania

SOLUTION

How did you find PIVOT Legal and Tax Advisory?

• Online Search
• Referral

Why did you select PIVOT Legal and Tax Advisory over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

As a growing digital marketing agency, staying on top of finances and tax obligations used to distract us from our core business. Partnering with Pivot Enterprise Solutions was a game‑changer. Their team seamlessly handled all our financial services—everything from monthly payouts and vendor payments to tax planning and filing—allowing us to focus on delivering results for our clients. We’ve never missed a deadline since we started working with them; their proactive reminders and meticulous attention to detail have ensured our tax returns are always accurate and compliant.

What sets Pivot apart is the way they combine deep expertise with technology. Through their Odoo platform we have real‑time visibility into our financial position and receive clear, insightful reports that help inform our strategy and budgeting. They also advised us on deductions and optimised our tax structure, saving us money we didn’t realise we could. Communication has been excellent- their team is always responsive, friendly and ready to explain complex financial regulations in terms we understand.

Overall, our collaboration with Pivot Enterprise Solutions has freed up significant time and resources. If you’re looking for a reliable partner to handle your financial and tax needs, we highly recommend their services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

By outsourcing payroll and monthly payouts to Pivot, our internal finance admin time dropped from approximately 20 hours per month to less than 2 hours, freeing our team to focus on billable client work.Moreover, before partnering with Pivot we occasionally missed filing deadlines and incurred late fees; since engaging them we have had zero tax penalties, thanks to their reminders and on-time filings.
The most important for us part was the faster financial reporting - our monthly financial close cycle went from 12 days to 5 days, giving us earlier access to accurate data for decision-making.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pivot’s project management has been excellent throughout our engagement. They set clear timelines for deliverables - such as payroll runs, monthly financial reports and tax submissions. Communication is proactive - our account manager keeps us informed about progress, upcoming filing dates and any potential issues. When we have questions or need to adjust our requirements, they respond quickly, usually within a business day, and provide clear directions. 

What was your primary form of communication with PIVOT Legal and Tax Advisory?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What has impressed us most is how Pivot blends advanced technology with personalized service. They set us up with a dedicated Odoo database that provided real‑time visibility into our financials- cash flow, expenses, profit-through dashboards accessible any time. This level of transparency is rare in our market and let us make faster, better‑informed decisions.

Are there any areas for improvement or something PIVOT Legal and Tax Advisory could have done differently?

There is nothing to point out - their responsiveness and quality of work have been excellent.

BACKGROUND

Please describe your company and position.

I am the CoFounder of BolCrest

Describe what your company does in a single sentence.

Marketing Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PIVOT Accounting And Tax Advisory to accomplish?

• Accounting System
• Bookkeeping
• Tax compliance
• Financial Analysis
• Payroll
• Financial Statement

SOLUTION

How did you find PIVOT Accounting And Tax Advisory?

Referral

Why did you select PIVOT Accounting And Tax Advisory over others?

Referred to me

How many teammates from PIVOT Accounting And Tax Advisory were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pivot provided a full suite of accounting services, including setting up an accounting system, bookkeeping, payroll management, tax preparation, financial statements, and in-depth financial analysis. All tasks were delivered with accuracy and efficiency, ensuring compliance and insightful reporting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Pivot ensured timely and accurate financial reporting, reduced tax liabilities, streamlined payroll processing, and improved cash flow management. Their financial analysis provided actionable insights, leading to better decision-making and overall business growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pivot’s project management was excellent. They consistently delivered all items on time and were highly responsive to our needs. Their team was proactive, always available, and quick to address any questions or adjustments we required.

What was your primary form of communication with PIVOT Accounting And Tax Advisory?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was Pivot’s commitment to using technology for real-time reporting and seamless processes. Their personalized approach, combined with innovative tools like ERP systems, made them a reliable long-term partner for our business.

Are there any areas for improvement or something PIVOT Accounting And Tax Advisory could have done differently?

No