PrimeSens

BACKGROUND

Introduce your business and what you do there.

I'm the founder of an AI company that extracts data from multifamily real estate financial documents.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PrimeSens to accomplish for your real estate AI project?

We needed a lead developer proficient with AI and Python development.

SOLUTION

What was the scope of their involvement?

PrimeSens primarily worked on backend and API development. The main deliverable was data extraction from two specific document types and turning this into an API call. The team also did some frontend development work for the account management module.

What is the team composition?

We worked with 2 teammates from PrimeSens.

How did you come to work with PrimeSens?

We found them on LinkedIn. Their pricing fit our budget, and their skill sets seemed to align with our project goals. However, the experience of working with PrimeSens was horrible.

How much have you invested with them?

We spent around $150,000

What is the status of this engagement?

We worked together from July 2024–October 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project was unsuccessful. There were months of delays. Ultimately, PrimeSens delivered a subpar product many months late, even though the scope remained consistent from the outset. After over a year of work, the head of PrimeSens quit the project without agreed-upon deliverables, kept our code, and demanded a $25,000 ransom to release it.PrimeSens was given multiple opportunities to finish the project, which we ultimately stopped because they were incapable of delivering based on their own timelines and promises. The owner was untrustworthy and had poor communication — many missed meetings, no replies, and no clarification on why delivery was months behind schedule. He quit and refused to hand over the company code, violating every norm and his own contract agreement.PrimeSens' lack of delivery prevented the full success of our product. They promised an MVP, and 10 months after the deadline, they kept making excuses for why the product wasn't working at an acceptable accuracy. They failed to deliver other features that we agreed on multiple times and ran off with our company code. Truly unprofessional, illegal, and shady behavior.Customers complained of a 40% error rate on document processing after over one year of development, which was unacceptable.

How did PrimeSens perform from a project management standpoint?

They didn't deliver on time. We kept paying, and PrimeSens kept making excuses for months.

What did you find most impressive or unique about them?

In theory, the owner of PrimeSens had the technical skill set.

Are there any areas they could improve?

They could've been transparent about why the lack of progress was happening. They could've handed over the company code instead of demanding a ransom for it after quitting the project without proper delivery. They could've communicated instead of being consistently nonresponsive and being a blocker for others on the team.

BACKGROUND

Please describe your company and position.

I am the Chief Technology Officer of Kyco Australia Pty Ltd

Describe what your company does in a single sentence.

We are a group buying platform that aims to collectively negotiate better savings for our members.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PrimeSens to accomplish?

• Create Membership Platform

SOLUTION

How did you find PrimeSens?

Referral

Why did you select PrimeSens over others?

Good value for cost, Referred to me

What was your primary form of communication with PrimeSens?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

The vendor was asked to build from scratch our membership platform to facilitate sign-ups and host a user portal that our users could use to manager their accounts.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Development Deployed in Staging

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Primsens did the best they could and delivered their end of the project in due course. None of the delays in the project was the fault of Primsens. Lakal, the project manager on Primsens's side, always made himself available for meetings and kept us informed of progress and blockages.

We were very happy with Primsen's project management.

What did you find most impressive or unique about this company?

Primsens tend to use up-to-date technology and are forward-thinking with their solutions. So you avoid the issue of your tech being out of date as soon as you take delivery.

Are there any areas for improvement or something {provider_name} could have done differently?

PrimeSens have addressed issued that arose during our project with them. I believe they are continuing to improve and evolve. I am confident they will continue to improve over time.

BACKGROUND

Please describe your company and position.

 I am the Partner of a software company 

Describe what your company does in a single sentence.

Software and services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PrimeSens to accomplish?

• Build an app from scratch

SOLUTION

How did you find PrimeSens?

Linkedin

Why did you select PrimeSens over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from PrimeSens were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Primesens developed an RFP automation application. The team built the site from scratch and managed all technical aspects of the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app we needed runs smoothly and efficiently and had a positive impact on our business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Primesens was very responsive to our needs and was always a message away for anything we needed done.

What was your primary form of communication with PrimeSens?

Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with the level of sophistification and technological expertise and also be very cost effective. They could literally build anything. Just say what you need and they can do it.

Are there any areas for improvement or something PrimeSens could have done differently?

They treated our team very well, and I highly recommend them for any of your software development needs.