Propel PMO

BACKGROUND

Introduce your business and what you do there.

I’m the director of The Agile Partners, a staffing, recruiting, and consulting firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Propel PMO to accomplish for your staffing and recruiting or consulting projects?

We hired Propel PMO to establish a structured, scalable operating model for our staffing and consulting functions. The key goals included improving speed-to-hire, standardizing recruiting workflows, enhancing stakeholder communication, and implementing governance to ensure quality and consistency.We also aimed to leverage a hybrid delivery model (onshore/offshore) to optimize costs while maintaining high delivery standards, along with introducing better visibility through reporting and performance metrics.

SOLUTION

Can you describe the scope of work Propel PMO handled for The Agile Partners?

Propel PMO has supported us by establishing a structured and scalable staffing delivery model. The scope has included standardizing recruiting workflows, implementing governance for candidate submissions, improving stakeholder coordination, and introducing reporting for pipeline visibility and performance tracking.Key deliverables have included operating model design, submission governance framework, intake and screening templates, reporting dashboards, SLA tracking, and a hybrid onshore/offshore delivery structure.

What is the team composition?

We’ve worked with 2–5 teammates from Propel PMO.

How did you come to work with Propel PMO?

We found them through an online search. Their pricing fit our budget, and they offered good value for the cost. In addition, their company values aligned with ours.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We started working with them in February 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Propel PMO has delivered measurable improvements across key performance areas:These outcomes have resulted in more predictable delivery, improved client satisfaction, and a scalable staffing operation.We’ve tracked improvements using a mix of quantitative metrics and qualitative validation:This approach has ensured that improvements are measurable, transparent, and continuously monitored.

How did Propel PMO perform from a project management standpoint?

Propel PMO’s project management has been highly structured, transparent, and execution-focused. They’ve consistently delivered on time while maintaining strong governance and communication. Any risks or timeline adjustments have been proactively managed, ensuring no impact on overall delivery outcomes.

What did you find most impressive or unique about them?

The most impressive aspect of Propel PMO has been their execution-focused mindset. They haven’t just designed frameworks — they’ve operationalized them. Their ability to bring structure, visibility, and governance without adding unnecessary bureaucracy has made a significant difference.Their approach has struck the right balance between control and flexibility, enabling scalable and predictable delivery.

Are there any areas they could improve?

Earlier stakeholder onboarding and training could have accelerated adoption, but overall execution and outcomes have been strong.

How was the communication with Propel PMO?

We’ve communicated through in-person and virtual meetings.

BACKGROUND

Please describe your company and position.

I am the Founder of Codlyft

Describe what your company does in a single sentence.

At Codlyft, we deliver end-to-end software, AI, and digital solutions designed to solve real business problems and drive measurable results. Our focus is on building scalable, efficient, and future-ready systems.

• Custom Software Development
• Mobile/Web Field Service Solutions
• AI and Automation Solutions
• System Integration
• UX/UI Design
• Cloud, Backend and Devops

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Propel PMO to accomplish?

• Digital Growth
• Scalling Software User Base
• Leveraging emerging technologies to reduce customer support

SOLUTION

How did you find Propel PMO?

• Online Search
• Referral

Why did you select Propel PMO over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Propel PMO were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Deliverables

• Restructured Backend for stability
• Delivery Tracking via structure workflows
• Architecture alignment to make the customer journey easy
• Successfully launched the app within anticipated timeline

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Reduce App downtime by 75% within the first 3 months
• Scalled application user base by 5000 to 50000 users
• Increase user engagement by 30% in first six months of deployment by revamping the interface

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Documented core requirement and froze the scope
• Change management governance
• Implemented Agile approach for timely and quality delivery

What was your primary form of communication with Propel PMO?

Virtual Meeting

What did you find most impressive or unique about this company?

• They showed end-to-end ownership.
• Continuous Stakeholder Communication to avoid last minute surprises
• Improved Project clarity and speed in terms of delivery

Are there any areas for improvement or something Propel PMO could have done differently?

None for now