Qquench AI

BACKGROUND

Introduce your business and what you do there.

I'm an executive at a learning solutions company. We're focused on compliance-related training like aviation and healthcare, but we also have clients from the banking domain.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Qquench Media Private Limited?

We hired Qquench Media Private Limited to provide UI/UX design services. We have an internal team, but sometimes there is too much in the pipeline to manage, so we needed to outsource our work to a trusted partner to support us in developing our online training modules.

SOLUTION

What was the scope of their involvement?

Qquench Media Private Limited develops our training modules regarding the storyboards our instructional designers have already created. They follow the blueprints we make, try to improvise, and visually take them to a new creative level. One of the key aspects of this project is the instructional design aspect, which is about the art and science of how people learn and how that methodology is implemented.

They come up with great designs from aesthetics and usability perspectives, keeping things simple, clean, and crisp, which is what we're looking for.

What is the status of the engagement?

We started working together in June 2018, and the engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There has been a lot of value in efficiency and cost-benefit from their work. That is one of the reasons why we still have a working relationship. Overall, they came in with great expertise in UIUX, and we're happy with how they integrated into our team.

How did Qquench Media Private Limited perform from a project management standpoint?

They're great at meeting deadlines and staying within budget. Moreover, their team is responsive and accountable and has exceeded our expectations — they've surprised us with their speed and spot-on work. Regarding communication tools, we use email, WhatsApp, Microsoft Teams, and phone calls.

What did you find most impressive about them?

It's impressive how efficient and affordable their services are.

Are there any areas they could improve?

It'd be great if they could focus more on their quality team because sometimes, a few things can fall through the cracks.

Any advice for potential customers?

Be very open about your project requirements and the output you expect.

BACKGROUND

Introduce your business and what you do there.

I’m the director of Dropouts Technologies LLP, a mobile app development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Qquench Media Private Limited?

We needed help with UI/UX because we didn't have enough internal resources.

SOLUTION

What was the scope of their involvement?

Qquench Media Private Limited provides us with UI/UX for our client's projects, such as pharmacy, social, or logistics apps. These are apps with 50–60 screens where we give them our mock-ups and requirements, and they take care of the UI/UX design.

For the initial research, they create personas with whatever requirements we give them. From there, they try to understand the end customers and who we're building the apps for. Consequently, they come up with a UX architecture for us, and once we approve it, they start designing so we can implement that design into our build.

Regarding technologies, they use Figma and Adobe XD, and if there are complex designs, they use Photoshop.

What is the team composition?

I've worked with Jitendra (Director) and their top designers.

How did you come to work with Qquench Media Private Limited?

I found them through a Google search and selected them because we liked the designs on their website. Additionally, they gave us good pricing.

How much have you invested with them?

So far, we've spent over $6,000 with them.

What is the status of this engagement?

We started working together in November 2020, and the engagement it's still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My customers tend to buy the designs for their mobile app development needs once I show them Qquench Media's work — they know we'll do a great job with the apps just by looking at them, making them happy.

How did Qquench Media Private Limited perform from a project management standpoint?

They're swift and usually deliver before the expected date. Regarding communication, we use WhatsApp, email, and phone calls.

What did you find most impressive about them?

The quality of their designs is impressive. Additionally, their pricing is great for the quality they deliver.

Are there any areas they could improve?

I'm happy with them, and I don't think there's anything they can improve on.

Do you have any advice for potential customers?

Trust them and don't interfere with their work — once you give them what you want, they'll ensure that your customers are happy, so believe in them.

BACKGROUND

Please describe your company and your position there.

Studio Incubator, Founder and Propreiter

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Qquench Media Private Limited?

We had a website earlier. However, it was just a design and we were facing several challenges in terms on bounce rate, design not relevant to our audience, too much content, not user friendly segmented and much more...

SOLUTION

How did you select this vendor?

Qquench Media came in with experts and analysed our problems. They analysed problems from internal as well as external stakeholders and bridged the gaps between the two.

Describe the project in detail and walk through the stages of the project.

They conducted interviews, competitor analysis, built the right information architecture and user flows so that the users queries were attended right on the website and users just started contacting us back only for business. So they literally kept the clutter away and filtered only our audience.

How many resources from the vendor's team worked with you, and what were their positions?

About four resources from Qquench worked on our project. Mainly the UX designers and the Programming experts along with a creative head.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The results were very evident within 2 months as we settled our analytics via the right SEO and segmenting of the site structure. All our unnecessary calls, wrong audience etc was shelved the calls reduced but the leads enrolled directly with less or minimal queries. We had 4-5 times more profits immediately within 3-4 months and they have been helping us on and off.

How effective was the workflow between your team and theirs?

Though the work times are stipulated the team is highly efficient and their turnaround time is magnificient!

What did you find most impressive or unique about this company?

They are masters in UX/UI and branding. We got all our requirements covered under one roof!

Are there any areas for improvement or something they could have done differently?

We were quite happy with the results we have got and would keep seeking their advice in future too!

BACKGROUND

Please describe your company and position.

I am the Director of Medecro.ai

Describe what your company does in a single sentence.

We are a pioneering healthtech organisation dedicated to revolutionizing the healthcare landscape. We are building cutting-edge software to assist medical practitioners in diagnosis, reporting, and achieving superior clinical outcomes. By leveraging advanced technology, we empower healthcare professionals to make accurate and swift decisions, ultimately enhancing patient care and operational efficiency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Qquench Media Private Limited to accomplish?

• Developing UI UX designs for Web App
• Developing UI UX designs for Mobile Apps

SOLUTION

How did you find Qquench Media Private Limited?

Online Search

Why did you select Qquench Media Private Limited over others?

• Pricing fit our budget
• Good designs

How many teammates from Qquench Media Private Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Around 100 + pages of Web App UI designs
Around 100 + pages  of Mobile App UI designs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Asthetic-looking designs 
Timely delivery

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was a pleasure to work with — proactive, receptive to feedback, and always focused on adding value. They deeply understood what we were aiming to build and consistently delivered beyond expectations.

What was your primary form of communication with Qquench Media Private Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their in-depth research and thoughtful approach translated into modern, intuitive designs that performed seamlessly across both web and mobile platforms.

Are there any areas for improvement or something Qquench Media Private Limited could have done differently?

communication around deliverables.

BACKGROUND

Please describe your company and position.

I am the Senior Product Marketing Manager of Optiva

Describe what your company does in a single sentence.

Optiva is a BSS software company serving telecoms through out the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Qquench Media Private Limited to accomplish?

• Migrate Optiva website from WordPress to Wix Editor X
• Take minimal design upgrades during this migration

SOLUTION

How did you find Qquench Media Private Limited?

Online Search

Why did you select Qquench Media Private Limited over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Qquench Media Private Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: 

• Migrate the Optiva website from WordPress to Wix Editor X. 
• Take small design improvements along the way 
• Automate whatever is possible on WiX

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Wix website was made live at the end of November: 

• The project was delivered on time 
• The project was delivered full (all pages, functionalities, SEO etc
• Training was also given post launch 
• Optiva senior management was very happy

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• The project was delivered on time and in full. 
• The project was completed in small iterations with Optiva in the loop. 
• Communication was swift and to the point. 
• Small requests during the project were managed well. 
• Good quality design.

What was your primary form of communication with Qquench Media Private Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• I was impressed with their expertise in Wix.
• Adherence to timelines and well managed processes.

Are there any areas for improvement or something Qquench Media Private Limited could have done differently?

None.