IT Managed Services
Less than $10,000
Jan. 2022 - Ongoing

4.0

Quality: 3.5

Schedule: 3.5

Cost: 3.5

Willing to Refer: 4.0

"I appreciate their professional assistance and ability to resolve issues in a timely manner."

Jan 4, 2022

Operations Manager, Fit2Win Sportswear

Jacquie LaRose

Manufacturing
Annapolis, Maryland
1-10 Employees
Online Review
Verified

Remote IT Solutions is providing ongoing IT services for a sportswear retailer. Their responsibilities include setting up and maintaining the client's IT infrastructure and providing tech support.

Remote IT Solutions is able to resolve IT issues in a timely manner, meeting the client's expectations. The reliable team communicates effectively despite working remotely. They continue to provide timely and professional IT assistance to help the client navigate their business processes seamlessly.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Office Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Remote IT Solutions?

Handel all IT services.

SOLUTION

How did you select this vendor and what were the deciding factors?

Searched online.

Describe the project in detail and walk through their service package.

They set up and maintain our IT infrastructure.

How many resources from the vendor's team worked with you, and what were their positions?

Worked with CTO and all IT persons.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They are able to resolve all issues.

How effective was the workflow between your team and theirs?

Remote and in-house communications, great.

What did you find most impressive or unique about this company?

I appreciate their professional assistance and ability to resolve issues in a timely manner.

Are there any areas for improvement or something they could have done differently?

Can't think of anything at this time.

RATINGS

4.0

"Great company to work with."

Remote IT Solutions

Technology. Solutions. Support. Success.

Pricing Snapshot

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Overall Review Rating

Quality

Schedule

Cost

Willing to Refer