River + Wolf

BACKGROUND

Please describe your company and your position there.

Oil and Gas Company in Nairobi, Kenya. My position is Director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire River + Wolf, and what were your goals?

We are venturing into retail side and expanding to several other countries. We want to venture with a new brand and new vision to the new markets.

SOLUTION

How did you select this vendor?

We compared few companies and checked the ratings and websites and we found River and Wolf as the perfect company to partner with and achieve what we are trying to achieve.

Describe the scope of their work in detail, including any steps and the final deliverables.

To start they made an effort to understand our business and asked many relevant questions to fully understand what we are trying to achieve. They gave us a questionnaire to fill and shared with us what the entire process entails.

How many people from the vendor's team worked with you, and what were their positions?

We worked with two members who were absolutely terrific and very helpful in helping us achieve what we wanted. We worked with the founder and creative director and the designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Because of this project our brand is getting positive feedback in the market and seeing an increase in customer activity.

Describe their project management style, including communication tools and timeliness.

We had daily email communication with the project manager and gave us frequent updates and next steps. We had meetings to cover all aspects and go over the whole process till we completed the peoject successfully

What did you find most impressive or unique about this company?

Their commitment to the client is exceptional. They go above and beyond to ensure the customer's needs are met. Their personalized service and prompt feedback and attention to detail is what sets them apart.

Are there any areas for improvement or something they could have done differently?

They were excellent and I highly recommend.

BACKGROUND

Please describe your company and your position there.

I am the owner of a consulting company. We specialize in creating clothing brands.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire River + Wolf, and what were your goals?

We hired River + Wolf to name a new clothing brand.

SOLUTION

How did you select this vendor?

Spoke to three different vendors and had a strong connection and the most trust with River + Wolf.

Describe the scope of their work in detail, including any steps and the final deliverables.

Phone calls, emails, and a detailed intake form. Brand naming is art and science. We went deep into the details of the project.

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with the founder and creative director.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

An amazing brand name was created. Trademark application has been submitted!

Describe their project management style, including communication tools and timeliness.

Caring and passionate. Quick, thoughtful communication always. I felt like their number one priority.

What did you find most impressive or unique about this company?

It felt like they understood the brand better than we did. River + Wolf has a masterful way with words.

Are there any areas for improvement or something they could have done differently?

We've been happily working with them and we'd be happy to do so again.

BACKGROUND

Please describe your company and your position there.

We are a financial company that trades in financial markets around the world using its own capital.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire River + Wolf?

Company renaming.

What were your goals for this project?

Our goal was to come up with a new name that would reflect our vision and long term goals.

SOLUTION

How did you select River + Wolf?

We reached out to a few naming firms and River + Wolf was the one that we felt we'd be more comfartable with, thanks to Margaret. Clutch reviews also helped.

Describe the scope of their work in detail.

The work was to offer a variety of names that would reflect the characteristics and vision of our company. We were sent a questionnaire beforehand that included questions that would guide River + Wolf to create potential names.

What was the team composition?

We worked directly and only with Margaret, the founder of River + Wolf.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

River + Wolf provided us with around 100 names in two rounds and in the end we all agreed on one name that would be our new name.

How effective was the workflow between your team and theirs?

Margaret was always responsive and made sure to address all our concerns. All in all it was very smooth.

What did you find most impressive about this company?

Margaret's direct involvement in the project as the founder, and her guidance throughout the process is impressive.

Are there any areas for improvement?

None I could think of.

BACKGROUND

Please describe your company and your position there.

The company aims to use predictive analytics to make the food supply chain more efficient. I am the VP of Marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire River + Wolf?

We hired River + Wolf to rename the company.

What were your goals for this project?

We wanted to find a long-term name that would be memorable, ownable, inspiring.

SOLUTION

How did you select this vendor?

They came highly recommended to us from another vendor we use.

Describe the scope of their work in detail.

They were very clear and methodical throughout the process, with written and verbal questionnaires and discussions, keeping us informed throughout as to their feedback and next steps.

What was the team composition?

We worked only with their principal, who was incredibly responsive and continues to be so even after the project was completed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have a clear understanding of the risks and benefits of our name.

How effective was the workflow between your team and theirs?

The workflow was very clear and flexible as needed.

What did you find most impressive about this company?

Their understanding of the legal limitations of naming as well as the wide net they were able to cast in order to present us with numerous options.

Are there any areas for improvement?

The way the names were presented was somewhat overwhelming - because there were so many good options - it may have helped to have it presented differently.