Sagan Passport

BACKGROUND

Please describe your company and position.

 I am the CEO of a commercial product supplier.

Describe what your company does in a single sentence.

Commercial product supplier/ecommerce 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Get hiring support

SOLUTION

How did you find Sagan Passport?

X

Why did you select Sagan Passport over others?

Jon introduced me to the company and Rene was fantastic so we chose them.

How many teammates from Sagan Passport were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Sagan to hire an assitant estimator. Timeline from start to having a hired employee was less than a month. Our hire is very talented and will become a perminent part of our business if she so chooses. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We increased a primary sales metric by 2 with the new hire which means we can count on doubling our sales in the next 60 days. Depending on results vs time, we plan to immeditly hire again with Sagan. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything with Sagan is professional but also welcoming. The actual service is very speedy, and their team members are very quick to help out regarding your hire in any way. Very impressive service that acutally connects you with quality, long-term help you can count on.

What was your primary form of communication with Sagan Passport?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The customer service for sure. Both Jon and Rene are passionate about Sagan's mission, their people, the people they place and of course their own paying customers. 

Are there any areas for improvement or something Sagan Passport could have done differently?

I'm pleasently suprised at the quality of service from both Sagan and the talent they found for us. 

BACKGROUND

Please describe your company and position.

I am a Department Head of Fastening Specialists

Describe what your company does in a single sentence.

DISTRIBUTION

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• HIRING A DRAFTSMAN

SOLUTION

How did you find Sagan Passport?

Online Search

Why did you select Sagan Passport over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

The draftsman will be responsible for producing detailed technical drawings and plans, adhering to industry standards and project specifications. The work includes converting concepts, designs, and sketches into precise CAD (Computer-Aided Design) or manual drafts to support construction, engineering, or manufacturing projects. Collaboration with architects, engineers, and project managers is required to ensure accuracy and functionality.

Key Deliverables
Technical Drawings:

Creation of 2D and 3D drawings, including blueprints, schematics, and construction plans.
Ensure drawings meet international standards and specific project requirements.
Revisions and Updates:

Provide timely updates and modifications to drawings based on feedback from the project team or regulatory bodies.
Maintain version control and documentation of all revisions.
Material and Specification Documentation:

Compile detailed documentation of materials, dimensions, and specifications.
Include annotations, legends, and clear labeling for ease of interpretation.
Compliance and Quality Assurance:

Ensure all drawings align with safety regulations, building codes, and quality standards.
Conduct self-review for errors or inconsistencies before submission.
Collaboration and Reporting:

Attend virtual meetings or provide regular updates to the project team.
Deliver progress reports and address any technical queries from stakeholders.
Final Deliverables:

Submit finalized drawings in the required formats (e.g., DWG, PDF).
Provide a detailed project summary upon completion, including all files and supporting documents.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Candidate Selection Efficiency:

Time to Hire: The position was successfully filled within 30 DAYS of initiating the hiring process.
A diverse and qualified international talent pool was evaluated, ensuring access to top-tier candidates.
Alignment with Job Requirements:

The hired draftsman met or exceeded all predefined qualifications, such as:Proficiency in specific CAD software (e.g., AutoCAD, Revit).
Experience in creating technical drawings for the relevant industry.
Onboarding Success:

The candidate seamlessly integrated into the project team, demonstrating immediate competency in the role.
Minimal time required for training or adjustment to tools and workflows.
Communication and Collaboration:

The candidate maintained clear and professional communication with stakeholders across different time zones, ensuring smooth collaboration.
Cost-Effectiveness:

Competitive compensation compared to local hiring options, delivering cost savings without compromising quality.
The hiring process eliminated additional expenses like relocation or extended recruitment fees.
Performance During Probation:

The draftsman successfully completed the probationary period with positive performance reviews from project managers and peers.
Delivered measurable project milestones on time and to specification during the trial phase.
Long-Term Fit and Retention:

The candidate demonstrated potential for long-term engagement, with adaptability to future projects or an extended role within the company.
Stakeholder Satisfaction with the Hiring Process:

Feedback from internal stakeholders (e.g., hiring managers) indicated satisfaction with the quality and speed of the hiring process through Sagan Passport.
Minimal disruptions to project timelines due to the efficient selection and onboarding of the candidate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

VERY RESPONSIVE, GOT ME WHAT I NEEDED IN A TIMELY FASHION

What was your primary form of communication with Sagan Passport?

Email or Messaging App

What did you find most impressive or unique about this company?

They delivered the value they said they would.

Are there any areas for improvement or something Sagan Passport could have done differently?

More frequent communication about process timelines

BACKGROUND

Please describe your company and position.

I am the Property Manager of Duerksen & Associates, Inc

Describe what your company does in a single sentence.

Property Management and Real Estate

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Be a better business owner by learning from people to get out of the day to day of my business and grow our busniess and the people in the business
• Hire global talent

SOLUTION

How did you find Sagan Passport?

• Online Search
• Referral

Why did you select Sagan Passport over others?

• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

The ability to listen and learn from some of the most intellegent people within the Sagan community has brought endless value to me personally as a business owner and to our business. People, relationships, process, documentation, and implementation have excellerated my vision and my goals are getting accomplished. Notion was a dream and we have our first roll out this month! 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Notin rollout, task/purpose/end state on almost every conversation, almost everyone in our company has a KPI/measurable, improved relationships with staff and personally feel good about the information provided by Sagan. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Anytime I reach out to Binsi or Jon they respond to me immediatley and give me great guidance. Brian at Team Wiki has been amazing to work with on our company Notion. When we did hiring the communication was on point, quick, clear and kind. 

What was your primary form of communication with Sagan Passport?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I’m impressed with the learning we got from the highly intelligent people within their community. The conversations, classroom, and development opportunities for our global talent. 

Are there any areas for improvement or something Sagan Passport could have done differently?

If I think of something I will get back to you. 

BACKGROUND

Please describe your company and position.

I am the Director of Operations of Marketers in Demand

Describe what your company does in a single sentence.

We provide marketing services to B2B tech companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Assisting in hiring our growing global team

SOLUTION

How did you find Sagan Passport?

LinkedIn

Why did you select Sagan Passport over others?

• Company values aligned
• Pricing Model

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team at Sagan acted as our recruiting team, taking the roles we needed to hire for, posting the jobs across their listing database, conducting interviews, and delivering me a short list of vetted candidates. 

We worked together for several roles. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Employees hired in a timely manner

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They gave a range for delivering the shortlist of candidates to me and generally stuck to that timeline (some of the roles I was hiring for were very specific). When I would reach out with questions or needs, they were responsive.

What was your primary form of communication with Sagan Passport?

Email or Messaging App

What did you find most impressive or unique about this company?

I really like their pricing model, which is why I decided to work with them initially. I also really appreciate their leadership and willingness to work through solutions to cater to how we run our business. They act like true partners. 

Are there any areas for improvement or something Sagan Passport could have done differently?

There were a few times where I needed to reach out to see what the status was for a candidate, but they were pretty responsive when I did so and communicated the progress made and where things were at. 

BACKGROUND

Please describe your company and position.

I am the CEO of Soccer Shots Buffalo

Describe what your company does in a single sentence.

We are a youth soccer organization taht introduces children between 2-7 to the world's most beuatiful game!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

Find international talent to improve our leadership team.

SOLUTION

How did you find Sagan Passport?

• Online Search
• Referral

Why did you select Sagan Passport over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I described the needs of the position that we were looking for and Sagan searched for qualified candidates that could meet our needs.  They then interviewed to pre-qualify and passed along the possible matches for us to continue the interviewing process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The time to hire was faster then we have ever been able to accomplish internally for a leadership team member.

The quality of hire, atleast initially, appears to be as good or better then we have had the ability to hire locally.

They were able to find someone that meets the qualities and experince that we gave them.

Sagan provided valuable guidance throughout the process on the type of candidate, qualities, areas to look, etc.  Their expertise clearly showed throughout.

The quality of Sagan management training content is excellent.  We are just diving into this inforamtion, but it already has shown to be top quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They respond very quickly and follow up to let you know where we are in the process frequently.  Very happy with their communication and pace.

What was your primary form of communication with Sagan Passport?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The depth of knowledge and additional training was beneficial and impressed us.

Are there any areas for improvement or something Sagan Passport could have done differently?

Not at this time.

BACKGROUND

Please describe your company and position.

I am the CEO of LifeSupplyUSA

Describe what your company does in a single sentence.

As a top supplier, we pride ourselves on killer service and prices that can’t be matched. Say goodbye to overpriced essentials and hello to incredible deals. LifeSupplyUSA—where smart shopping meets epic savings.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Recruitment of Staff for online retail

SOLUTION

How did you find Sagan Passport?

Online Search

Why did you select Sagan Passport over others?

• Pricing fit our budget
• Other

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Extremely Disappointing Experience with SaganPassport – Poor Service and Unprofessional Behavior

We had high hopes when we signed up with SaganPassport, but the experience was frustrating from start to finish. Despite providing clear hiring criteria—including specific industry experience, geographic preferences, and budget requirements—none of these were met. We received candidates with little to no relevant experience, and our request for candidates based in Europe was completely ignored. To make matters worse, candidates even dropped out of interviews unexpectedly, which was incredibly unprofessional.

Having worked with recruiters globally, we've never had such issues. SaganPassport's process felt disorganized and their ability to meet our needs was severely lacking.

The communication from Jon, the company’s co-founder, was particularly disappointing. Rather than addressing our concerns or working to find a solution, he was dismissive and came across as rude and arrogant. His approach left us feeling that SaganPassport wasn’t interested in resolving the issues they created.

Overall, the experience was deeply frustrating, and the service provided didn’t come close to what was promised. We cannot recommend SaganPassport to anyone looking for a professional, reliable recruitment partner. Save yourself the hassle and look elsewhere.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Qualified hires for the three positions we wanted to fill. We supplied JD's and all requirements. None were filled. We never even received a single qualified candidate. We were promised we would. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Qualified hires for the three positions we wanted to fill. We supplied JD's and all requirements. None were filled. We never even received a single qualified candidate. We were promised we would. 

What was your primary form of communication with Sagan Passport?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

nothing

Are there any areas for improvement or something Sagan Passport could have done differently?

Refund our money because their staff was competely unqualified

Company Responses

The vendor responded on October 23, 2024.

Thanks for the review. Hey, we got a half star!

The fantastic part about running an online business is that we have emails, recorded phone calls, and a record of communication a mile long with this customer.

Suffice to say - we have a different version of events!

If anyone would like to see them, just reach out via our webform - and you can make your own decision.

BACKGROUND

Please describe your company and position.

 I am the CEO/Founder of a software company 

Describe what your company does in a single sentence.

Tech-enabled bookkeeping for franchises

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Hire quality talent at affordable prices
• Save administrative hours

SOLUTION

How did you find Sagan Passport?

twitter

Why did you select Sagan Passport over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As a venture backed company, we need strong bookkeepers to work with our growing client base fast. As such, we need a continous pipeline to talent in place in order to hire more people as our customer demand grows 

Sagan is our one stop shop for this talent, and we have been able to rely on them to source quality bookkeepers. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Sagan's passport program led to many strong accountants and bookkeepers being sourced from Latin America and Asia
• Their account management team worked closely with me to build out job descriptions, compensation ranges, etc. so that we could find the right candiates to meet my needs
• The process saved a lot of time as their custom platform allowed me to review candidates and schedule interviews, as well as put in additional hiring requests
• Overall it saved me 100+ hours if I were to have tried to do this on my own

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They let me know up front how long it would take to source a pool of candidates for the first hire, and they kept me updated every step of the way until it was time for me to start interviewing the candidates I liked. The timeline was ahdered to 100% of the time, and I was able to hire bookkeepers within my desired time frame so that our customers always felt supported. 

What was your primary form of communication with Sagan Passport?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

As a venture backed software company that serves small business owners, I was impressed how Sagan Passport understood my needs as a founder/CEO that raised venture capital, but also that they knew the needs of my customers who were small mom & pop business owners. 

Between their technology, account management, and of course the talent they sourced at the prices I askeed for, Sagan quite literally changed the economic profile of our business (all at a fraction of the time invested if I were to have done it myself)

Are there any areas for improvement or something Sagan Passport could have done differently?

Honestly, nothing comes to mind at the moment. Their service was top notch, the candidates were fantstic, and they even have a community with ongoing resources being added and webinars as well, so the recurring value from the service is there too.

BACKGROUND

Please describe your company and position.

 I am the CEO of a software company 

Describe what your company does in a single sentence.

Software development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Hire a highly qualified talent
• Do so in one of a few priority markets
• Hire a cost effective worker

SOLUTION

How did you find Sagan Passport?

Social media

Why did you select Sagan Passport over others?

Well aligned with my hiring needs

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sagan took time to understand the type of worker that I was looking for and my business needs. They then went to work on developing a comprehensive profile and starting the sourcing process. They utilized a platform to provide me with information on my prospective talent (basically an ATS) and also to provide some best practices around hiring and onboarding. They kept in constant communication. 
Ultimately they presented to me a slate of candidates on more than one occasion to calibrate. In each case they presented me with the profiles as well as a link to the initial screening interview. This helped to move the process along quickly without a ton of back and forth. I ended up aligning with a well qualified candidate who fit my budget requirements and starting window. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I have successfully hired my first global talent with Sagan. This is a big breakthrough for me since I have previously always just hired globally using Fiverr, Upwork and other platforms for simple project based work. I am really happy with the person I will be working with and can't wait to see the results. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. The Sagan team delivered on time and did a good job listening to my feedback and making appropriate changes. It was a collaborative, communicative process. 

What was your primary form of communication with Sagan Passport?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

This company presented a good business model that was well-aligned with my needs. The people I hire are more qualified than a BPO, and they will work with me directly. The people involved in running the company are really well qualified, articulate and they produce great content. They were really passionate about the global talent space and it shows. They also seem driven to make sure that people are successful while hiring global talent. In short, their passion, expertise, and unique focus have driven me to work with them.

Are there any areas for improvement or something Sagan Passport could have done differently?

Nothing that comes to mind.

BACKGROUND

Please describe your company and position.

I am the SVP of Strategy at Ascend Health, which is a CareOne Company.

Describe what your company does in a single sentence.

Ascend Hospice is a hospice and home health agency providing services across multiple states. We believe in providing compassionate care and preserving quality of life for all patients at every stage of illness or injury. Our goal is to relieve your burdens and ease your stress as you and your loved ones travel along life’s journey. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Help streamline employee onboarding process
• Make the billing process more efficient

SOLUTION

How did you find Sagan Passport?

Referral

Why did you select Sagan Passport over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sagan was instrumental in helping to streamline and support onboarding new staff for our hospice agency. Time between extending and offer and onboarding is crucial in our space and Sagan helped us fill gaps through helping us source an onboarding specialist. Sagan also helped us find a billing specialist which allowed us to better handle administrative work so our team would be able to focus on patient care rather than worrying about billing issues.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to onboard new employees more rapidly and avoided having candidates fall through the cracks. This allowed the team to focus more time on moving things forward rather than having to perpetually stay in the recruiting process.  Similarly for billing support, we were able to reduce time on back office work and accurately collect on revenue earned. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sagan was very hands on in understanding our needs and helping deliver what we needed. They were quick, proactive and worked as a partner. 

What was your primary form of communication with Sagan Passport?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

No one at Sagan tried to sell us anything. They spent time understanding where our true pain points were and helped us find the right solution. 

Are there any areas for improvement or something Sagan Passport could have done differently?

Sagan Passport was a great partner throughout the process; they made everything very easy for us. 

BACKGROUND

Please describe your company and position.

I am the Principal of PropertyCraft Management Co.

Describe what your company does in a single sentence.

Professional Property Management Solutions - Residential & Commercial.
Every Building is a Business!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagan Passport to accomplish?

• Provide education and best proactices for managing remote employees
• Find a remote teammate that would 10x our growing company
• Pre-screen candidates for specified criteria

SOLUTION

How did you find Sagan Passport?

Referral

Why did you select Sagan Passport over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned
• Comprehensive Offerings

How many teammates from Sagan Passport were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As a small company we needed a reliable, full-time employee to do the time-consuming lower level tasks while providing a great customer experience and valuable feedback to help us improve our processes. We required someone who already knows the industry laws and jargon in our industry, property management. The scope of work included: finding and administering vendors, leasing apartments and screening, answering phones/emails, utilizing our diverse software stack, and contributing to creating/revising SOPs. Most importantly, it has to be a personality fit. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We hired our third employee.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I have hired well over a 100 people in my career, and reviewd thousands of resumes. I don't have the time to find and pre-qualify the talent we needed. Sagan lead the way for us the entire time. The team is collaborative and communicative at each step.

For example, the first three candidates presented met our criteria and had a variety of specializations  and experience levels. One was perfect on paper, but she just was not a personality fit. Sagan asked for feedback and took our responses seriously. The fourth candidate was truly awesome - just what we needed. 

What was your primary form of communication with Sagan Passport?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

1. Effective process with clear steps and great communication. 
2. Bundle of services extends beyond just the recruiting step.
3. Support and guidance on best practices for onboarding, payments, local customs, and holidays.
4. Online community for business owners with meaningful information and collaborative virtual meetings. 

Are there any areas for improvement or something Sagan Passport could have done differently?

Had an initial hiccup registering for a class on managing assignments delegated through Notion, but it was resolved quickly by support.