Smart Outsourcing Solution

BACKGROUND

Please describe your company and position.

I am the Managing Director of Virtual landscape Design Australia

Describe what your company does in a single sentence.

Landscape Design

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Smart Outsourcing Solution to accomplish?

• As our commercial landscaping projects expanded across regions, admin bottlenecks in estimating, route scheduling, and client reporting slowed us down. Smart Outsourcing Solution provided an Employer of Record (EOR) pathway to onboard skilled remote teams in the Philippines who now support bids, maintenance coordination, and documentation — all under full compliance and centralised payroll. We’ve shortened proposal turnaround, reduced overhead, and scaled operations smoothly across Southeast Asia.

SOLUTION

How did you find Smart Outsourcing Solution?

Referral

Why did you select Smart Outsourcing Solution over others?

Great culture fit

How many teammates from Smart Outsourcing Solution were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

General Review (Summary)As our commercial landscaping projects expanded across regions, admin bottlenecks in estimating, route scheduling, and client reporting slowed us down. Smart Outsourcing Solution provided an Employer of Record (EOR) pathway to onboard skilled remote teams in the Philippines who now support bids, maintenance coordination, and documentation — all under full compliance and centralised payroll. We’ve shortened proposal turnaround, reduced overhead, and scaled operations smoothly across Southeast Asia. Project OverviewWe needed back‑office capacity for landscape design take‑offs, irrigation maintenance tracking, sub‑contractor paperwork, and customer service updates. SOS built a compliant offshore workforce that plugs into our project management and field service systems. What Do You Like the Most About Working with Smart Outsourcing SolutionSpeed to talent — we had trained support staff live in weeks — and zero worries about local labour rules or payroll filings. Their EOR model kept us compliant while our field crews stayed focused on installations and maintenance. What Can Smart Outsourcing Solution Improve on FurtherDeeper integration with landscape design and asset‑tracking software (e.g., plant lists, irrigation zones) would make scaling even easier. Results & RecommendationFor landscaping firms juggling multiple sites, using an Employer of Record (EOR) in the Philippines delivers affordable, compliant remote support that helps you win more bids and keep clients updated across global service areas.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They met all project deliverables

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always ontime & proactive 

What was your primary form of communication with Smart Outsourcing Solution?

Virtual Meeting

What did you find most impressive or unique about this company?

Their overall knowledge and level of service were impressive.

Are there any areas for improvement or something Smart Outsourcing Solution could have done differently?

No