Viha Digital Commerce Review Insights

Overall Review Rating

4.8

Quality 4.8
Schedule 4.8
Cost 4.9
Willing to Refer 4.8

Top Mentions

Review Highlights

Impressive Problem-solving Skills

Viha Digital Commerce is recognized for their ability to quickly address and solve issues. Clients value their adaptability and proactive approach to overcoming challenges, often leading to satisfactory project outcomes.
Cost-effective Solutions

Many clients chose Viha Digital Commerce due to their competitive pricing and value for cost. The company offers budget-friendly solutions without compromising on quality, making them an attractive option for cost-conscious clients.
Timely Delivery and Professionalism

Viha Digital Commerce is noted for their punctuality and professionalism. They consistently deliver projects on time, often exceeding client expectations in terms of deadlines, and maintain a high level of professionalism throughout.
Effective Communication

Clients appreciate Viha Digital Commerce's clear and efficient communication. They maintain regular updates and are responsive to client queries, ensuring smooth project management and client satisfaction.
Strong Technical Expertise

Viha Digital Commerce is praised for their technical proficiency, especially in Magento and Shopify. Clients appreciate their ability to deliver high-quality, functional websites with improved user experiences. They are adept at handling complex technical challenges.
Room for Improvement in Project Management

While generally praised, some clients noted that Viha Digital Commerce could improve their project management processes, particularly in terms of structuring project updates and client communication.

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Viha Digital Commerce Reviews

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Web Development
Less than $10,000
Oct. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are cost-effective and always swift in their replies. They delivered on time every time."

Nov 22, 2021

Founder, Cobblerslane

Saurabh Gupta

Retail
India
1-10 Employees
Online Review
Verified

A footwear retailer needed a reliable partner to handle the maintenance and updates on their Magento website. They chose Viha Digital Commerce to be that partner after reading through the vendor's reviews.

The company appreciated how they never needed to think about the development aspect of their business as soon as they handed the reigns to the Viha Digital Commerce team. This allowed the company to focus mainly on marketing their platform and services.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the founder of a startup Cobblerslane

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Viha Digital Commerce Private Limited, and what were your goals?

It is difficult to find a right person for handling magento website maintenance and updates.

SOLUTION

How did you select this vendor and what were the deciding factors?

I chose them online after seeing the reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Maintenance and regular updation of website on Magento 2.0.

How many people from the vendor's team worked with you, and what were their positions?

One

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After awarding them the project i didn’t have to bother from the development side. They managed it so smoothly and i could focus on marketing.

Describe their project management style, including communication tools and timeliness.

They were always on time and easily available.

What did you find most impressive or unique about this company?

They are cost effective and always swift in their replies. They delivered on time every time. Thank you for helping us out.

Are there any areas for improvement or something they could have done differently?

RATINGS

5.0

Web Development
Less than $10,000
Oct. 2019 - May 2020

0.5

Quality: 0.5

Schedule: 0.5

Cost: 0.5

Willing to Refer: 0.5

"My website was delivered in a poor state."

Jun 9, 2020

Director, GardenPromos

Milinda Akindele

Financial services
United Kingdom
1-10 Employees
Online Review
Verified

Viha Digital Commerce Private Limited was hired to move a website from Shopify to Magento.

Viha Digital Commerce Private Limited failed to deliver. The SEO and design were never completed. The responsiveness was slow.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are Garden Product supplier and we sell Garden products to customers here in the UK. I am the Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Viha Digital Commerce Private Limited?

Viha Digital Commerce Private Limited was suppose to move my website from Shopify to Magento

What were your goals for this project?

The goal of the project was to successfully move the entire products to Magento and also build a shipping method based on my shipping requirement.

SOLUTION

How did you select this vendor?

Regrettably selected them from Upwork

Describe the project and the services they provided in detail.

An estimate was made for 1 month, project was delivered in 3 months plus an additional 1 month or so for bug fixes

What was the team composition?

About 4 people

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

My website was delivered in a poor state with so many technical errors. In the contract 1 month SEO was promised but nothing was done. Maybe if the SEO was done, a lot of the issues would have been resolved.

How was project management arranged and how effective was it?

They were quick to responding at first, but then things started getting slower and slower

What did you find most impressive about this company?

Nothing

Are there any areas for improvement?

Yes, dealing with issues reported by the client who paid you money for your services

RATINGS

1.0

E-Commerce Development
$10,000 to $49,999
June 2018 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The project management has been very effective."

Jun 19, 2019

CEO, Gold Sky Ventures LLC

Zakir Khan

Advertising & marketing
Las Vegas, Nevada
1-10 Employees
Online Review

Viha Digital Commerce Private Limited designed and developed multiple e-commerce websites.

The online marketplaces continue to bring in revenue. The vendor’s quick responses and speedy deliveries have been a strength throughout the engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a full scale online digital advertising company that specializes mostly in affiliate marketing. We sell multiple ecom products through different ecom stores. I am the CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Viha Digital Commerce Private Limited?

We hired Viha Digital Commerce Private Limited to help us build out the e-com stores for all of our products that we are selling online.

What were your goals for this project?

to have a clean and responsive ecom website that we can scale on media buying platforms.

SOLUTION

How did you select this vendor?

We were referred to them by a business contact.

Describe the project and the services they provided in detail.

They designed e-com websites for us based on our needs to scale multiple products online through full scale media buying.

What was the team composition?

We work with Gaurav who then will manage the team and make any necessary changed to the sites.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Their websites have continued to help us make money.

How was project management arranged and how effective was it?

The project management has been very effective.

What did you find most impressive about this company?

The communication and speed of work is very fast.

Are there any areas for improvement?

Everything has been great. Each project has its own set of requirements which we have expressed to Gaurav and he has worked with us and his team to make sure all requirements get met.

RATINGS

5.0

Web Design
Less than $10,000
Mar. - Apr. 2019

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

“They had excellent speed, quality, and communication.”

Jun 8, 2019

CEO & Owner, Think Exceptionally, LLC

Thomas Wang

Business services
Winter Park, Florida
1-10 Employees
Online Review
Verified

Viha Digital Commerce Private Limited designed and developed a Shopify dropshipping store from scratch. After setting up the shop, they helped manage orders and provided ongoing support.

Viha Digital Commerce Private Limited quickly rolled out the Shopify store and started generating sales. While they had room to grow in terms of conversion speed, their overall adaptability and problem-solving skills made up for it.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CEO and owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Viha Digital Commerce Private Limited?

We hired them to create and fully managed a Shopify dropshipping store.

What were your goals for this project?

Our goal was to complete the project by Week 1, get our first sale within Week 2, and break even on costs by the end of Month 2. Then we needed weekly updates and monthly sales numbers.

SOLUTION

How did you select this vendor?

We found them through a freelancer website after interviewing various clients.

Describe the project in detail.

They set up a Shopify store from A to Z, including the full design, plug-ins, functionality, ad management, order management, customer service, and ongoing support. It was roughly $2,000 for the store setup and an ongoing $250–$500 monthly store maintenance fee.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They had excellent speed, quality, and communication. They were always answering questions and solving problems.

How effective was the workflow between your team and theirs?

It was very effective. We communicated almost daily on Skype.

What did you find most impressive about this company?

Their completion speed, ability to adapt and solve problems, and open communication were impressive.

Are there any areas for improvement?

They need to improve their ability to convert sales faster, but that’s all in the learning process.

RATINGS

5.0

E-Commerce Development
Less than $10,000
Jan. - Feb. 2019

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"It was a good experience."

May 23, 2019

CEO, CPS

Ray Zhang

Other industries
China
51-200 Employees
Online Review
Verified

VIHA DIGITAL COMMERCE PRIVATE LIMITED built a website and provided SEO services.

Internal stakeholders are pleased with the quality of the website. VIHA DIGITAL was highly professional.

Showing 31-35 of 35 Reviews

Our Story

We are Viha Digital Commerce, a 10+ year e‑commerce team of 85+ specialists serving 25+ countries. Our mission: build AI-enabled, secure, scalable online stores and apps—from Magento, Shopify, WooCommerce, Hyva and headless setups to Odoo, Salesforce and mobile—backed by UI/UX design, project management and digital marketing. We deliver measurable results, 5,000+ projects, industry awards (Clutch, GoodFirms) and strong client retention through technical depth and global delivery.

Locations (2)

801B – 802 – 806 SAKAR IX,Near Old RBI, CBD Ashram Road, Ahmedabad – 380009. Ahmedabad, India 380009

76 - 100

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Viha Digital Commerce

Award Winning Ecommerce Agency - Shopify, Magento

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Viha Digital Commerce Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Impressive Problem-solving Skills

Cost-effective Solutions

Timely Delivery and Professionalism

Effective Communication

Strong Technical Expertise

Room for Improvement in Project Management

Reviews mentioning:

Viha Digital Commerce Reviews

Magento Website Updates for Footwear Retailer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Magento Transition for Garden Product Supplier

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

E-Commerce Web Dev for Digital Marketing Agency

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Shopify Store Web Design for Business Services Startup

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Dev and SEO for Mobile Phone Parts

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

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Our Story

Location

Locations (2)

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