ZAAG SYSTEMS

BACKGROUND

Please describe your company and position.

I am the Director of AI4.0S Pty Ltd

Describe what your company does in a single sentence.

Our company is working with advanced materials and additive manufacturing 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?

• Website design
• Manage online platform

SOLUTION

How did you find ZAAG SYSTEMS?

Referral

Why did you select ZAAG SYSTEMS over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from ZAAG SYSTEMS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website design, email administration and platform support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They provided excellent customer support and quality work. They're technically sound and responsive

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, the project delivered on time and very responsive. It was a very good experience to work with them without any hassle.

What was your primary form of communication with ZAAG SYSTEMS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Technically sound and good work culture and very responsive within the budget

Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?

All good. I am giving 5 star for their support 

BACKGROUND

Please describe your company and position.

I am the CEO of Palooi

Describe what your company does in a single sentence.

Online shopping

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?

• Complete the website

SOLUTION

How did you find ZAAG SYSTEMS?

Referral

Why did you select ZAAG SYSTEMS over others?

• Close to my geographic location
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from ZAAG SYSTEMS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They are very much efficient on delivering the project on time

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

90%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very quick, responsive, and efficient.

What was your primary form of communication with ZAAG SYSTEMS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They understand the needs and problems and solve them timely.

Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Retail Operations Manager of Suncity Hypermarket LLC

Describe what your company does in a single sentence.

We the specialized in FMCG Retail Business in UAE

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAAG SYSTEMS LIMITED. to accomplish?

• E-Commerce Management System

SOLUTION

How did you find ZAAG SYSTEMS LIMITED.?

• Referral
• Clutch Site

Why did you select ZAAG SYSTEMS LIMITED. over others?

• Pricing fit our budget
• Company values aligned

How many teammates from ZAAG SYSTEMS LIMITED. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It's a software platform that helps businesses handle various aspects of our online operations. This includes inventory management, order processing, payment transactions, customer data, and more. Essentially, it's our digital backbone that empowers businesses to navigate the complexities of online selling and deliver a seamless shopping experience to customers. Handle our online businesses.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Now we can run our complete online business with this.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Quality Work, really meet our expectation. They respond immediately to our needs.

What was your primary form of communication with ZAAG SYSTEMS LIMITED.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Quality and Commitment

Are there any areas for improvement or something ZAAG SYSTEMS LIMITED. could have done differently?

They know their job well.

BACKGROUND

Please describe your company and position.

I am the Upazila ICT Technician of Bangladesh Government

Describe what your company does in a single sentence.

Government Organization

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAAG SYSTEMS LIMITED. to accomplish?

• Smart Distribution Management System

SOLUTION

How did you find ZAAG SYSTEMS LIMITED.?

• Referral
• Clutch Site

Why did you select ZAAG SYSTEMS LIMITED. over others?

Pricing fit our budget

How many teammates from ZAAG SYSTEMS LIMITED. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Through this web-based software, it will be possible to coordinate TCB distribution activities centrally. For this purpose, database of union-based beneficiaries will be created through Excel file import. Based on this database, auto-generated cards containing QR codes will be prepared. which will be handed over to the beneficiaries. This will prevent duplicate distributions in the process. Besides, reports can be prepared from the admin panel.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Handling 18,000 consumer performing seamlessly for last 2 months

Describe their project management. Did they deliver items on time? How did they respond to your needs?

10 days earlier they deliver the project. They respond immediately to our needs

What was your primary form of communication with ZAAG SYSTEMS LIMITED.?

Virtual Meeting

What did you find most impressive or unique about this company?

Commitment delivered

Are there any areas for improvement or something ZAAG SYSTEMS LIMITED. could have done differently?

Nothing at this moment. They are good at their work.

BACKGROUND

Please describe your company and position.

I am the Senior Financial Advisor of IPC Securities Corporation

Describe what your company does in a single sentence.

Investment Planning Counsel (IPC) is one of Canada's leading independent wealth managers. We are a diverse group of people all driven towards one goal: helping our advisors build a better business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAAG SYSTEMS LIMITED. to accomplish?

• Ensuring that software systems meet security and compliance standards.
• Integrating existing software systems to improve efficiency and data flow within the organization
• Enhancing the user experience (UX) of existing software to improve customer satisfaction.

SOLUTION

How did you find ZAAG SYSTEMS LIMITED.?

Referral

Why did you select ZAAG SYSTEMS LIMITED. over others?

• Pricing fit our budget
• Company values aligned

How many teammates from ZAAG SYSTEMS LIMITED. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for the software development project involves creating a custom software/application to address specific needs, with a focus on gathering requirements, designing, developing, testing, and deploying the software. 

Key deliverables include detailed requirements, design documents, the fully functional software, comprehensive documentation, deployment, training, and post-launch support. The project is expected to be completed within a defined timeline and budget, with acceptance criteria based on meeting quality and functionality standards.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes for a software development project serve as indicators of its progress and success. These include on-time delivery, adherence to budget, functionality, quality, user satisfaction, performance, security, scalability, uptime, ROI, bug fixing timeliness, documentation completion, training effectiveness, compliance, feedback implementation, integration success, data accuracy, support response time, and user growth. 

Tracking these outcomes ensures that the project stays aligned with its goals and allows for informed decision-making throughout its lifecycle.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Looking at the project plan or timeline that was established at the beginning of the project. They set clear milestones and deadlines for key deliverables and adhered to this plan.

What was your primary form of communication with ZAAG SYSTEMS LIMITED.?

Email or Messaging App

What did you find most impressive or unique about this company?

they communicated throughout the project

Are there any areas for improvement or something ZAAG SYSTEMS LIMITED. could have done differently?

Gather feedback from my team and stakeholders about their overall satisfaction with the project management and delivery they provide an excellent job

BACKGROUND

Please describe your company and position.

I am the project manager of Frankfurt RheinMain GmbH

Describe what your company does in a single sentence.

The company’s mission is to inform foreign companies about the economic advantages of the region and to help them to settle into the region.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAAG SYSTEMS LIMITED. to accomplish?

• to develop custom software that could streamline our internal processes and enhance our customer experience

SOLUTION

How did you find ZAAG SYSTEMS LIMITED.?

• Referral
• Clutch Site

Why did you select ZAAG SYSTEMS LIMITED. over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from ZAAG SYSTEMS LIMITED. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work with ZAAG SYSTEMS LIMITED involved a comprehensive IT transformation project focused on custom software development and IT staff augmentation. The primary objective was to modernize systems, enhance efficiency, and improve user experience.

Key deliverables included a user-friendly custom software application with seamless integration, IT staff support, training materials, quality assurance reports, and comprehensive documentation. ZAAG SYSTEMS LIMITED executed the project with professionalism and expertise, meeting and exceeding our organization's objectives

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project with ZAAG SYSTEMS LIMITED included:

• Improved efficiency metrics, showcasing reduced processing time and errors.
• Increased productivity indicators, reflecting improved task completion rates.
• Error reduction, demonstrating fewer data entry and processing errors.
• Cost savings, indicating a positive return on investment (ROI).
• High user adoption rates, highlighting the software's acceptance and usability.
• Real-time reporting usage, showing the utilization of analytical capabilities.

These measurable outcomes provided concrete evidence of the project's success in improving efficiency, user satisfaction, and overall organizational performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ZAAG SYSTEMS LIMITED's project management was highly effective and customer-centric. They consistently delivered items on time, maintained open and transparent communication, and were exceptionally responsive to our needs. Their proactive approach to issue resolution, resource allocation, and collaboration with our team contributed to a successful project outcome. Overall, their project management instilled confidence in their abilities as a trusted IT partner and ensured the project's success.

What was your primary form of communication with ZAAG SYSTEMS LIMITED.?

• Email or Messaging App

What did you find most impressive or unique about this company?

What's most impressive and unique about ZAAG SYSTEMS LIMITED is their comprehensive range of IT solutions, unwavering commitment to excellence and innovation, user-centric approach to design, extensive experience and expertise in the IT industry, transparent communication with clients, and their responsive and collaborative approach to meeting client needs.

These qualities collectively make them a standout IT company in providing tailored solutions that align with client objectives and drive success.

Are there any areas for improvement or something ZAAG SYSTEMS LIMITED. could have done differently?

While ZAAG SYSTEMS LIMITED has many strengths, like any organization, it needs to improve more on its pricing

BACKGROUND

Please describe your company and position.

I am the chief executive officer of RHODDY Marketing Group

Describe what your company does in a single sentence.

We’re a collective of entrepreneurs, creatives, and straight up lunatics who share a passion for the world beyond (gasp) advertising. We’re movie buffs, podcast junkies, metal heads, carpenters, hockey players, and full-on nerds. We tinker, we test and we try new things. What we learn out there goes into what we do for you.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAAG SYSTEMS LIMITED. to accomplish?

• streamline our internal processes by developing a custom software solution tailored to our unique needs
• We needed a system that could automate repetitive tasks, enhance data management, and improve overall efficiency.
• To enhance our customer experience through the software

SOLUTION

How did you find ZAAG SYSTEMS LIMITED.?

• Online Search
• Clutch Site

Why did you select ZAAG SYSTEMS LIMITED. over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from ZAAG SYSTEMS LIMITED. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Zaag Systems Limited was tasked with creating a custom software solution to streamline internal processes, enhance customer experience, and accommodate future growth. The project encompassed requirements gathering, system design, development, testing, deployment, training, documentation, and ongoing support. 

Key Deliverables: 

• Detailed requirements documentation. 
• Modular system architecture and wireframes. 
• Functional software with core features. 
• User-friendly interfaces for various roles. 
• Thorough testing reports. 
• Deployed and launched software. 
• User manuals and documentation. Post-launch support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes that demonstrate the tangible progress and success of the custom software development project include the following Efficiency Engagement Scalability Error Reduction Data Accuracy Customer Satisfaction These outcomes collectively highlight the project's successful impact on various facets of operations, user experience, and overall business performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Zaag Systems Limited's project management approach was nothing short of exemplary. Their dedication to organization, communication, and delivering results on time truly set them apart. One of the standout aspects of their project management was risk mitigation. They proactively identified potential challenges and had mitigation strategies in place. This proactive approach minimized disruptions and ensured a smooth project progression.

What was your primary form of communication with ZAAG SYSTEMS LIMITED.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their approach to customization was exceptional. Unlike other companies that often provide generic solutions, ZAAG SYSTEMS LIMITED. took the time to comprehend the intricacies of our business processes and challenges deeply. This level of understanding allowed them to design and develop a custom software solution that seamlessly integrated with our workflows, addressing our specific pain points with precision.

Are there any areas for improvement or something ZAAG SYSTEMS LIMITED. could have done differently?

Our experience with Zaag Systems Limited was Positive and yield a great result

BACKGROUND

Please describe your company and position.

I am the CEO of Nagalay Services Limited

Describe what your company does in a single sentence.

Software Firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAAG SYSTEMS LIMITED. to accomplish?

• Web design and development

SOLUTION

How did you find ZAAG SYSTEMS LIMITED.?

Referral

Why did you select ZAAG SYSTEMS LIMITED. over others?

Referred to me

What was the size of ZAAG SYSTEMS LIMITED.’s team?

50

Describe the scope of work in detail. Please include a summary of key deliverables.

Website development and IOS and Android apps

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 7

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They tried to deliver the products on time.

What was your primary form of communication with ZAAG SYSTEMS LIMITED.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Marketing Strategies

Are there any areas for improvement or something ZAAG SYSTEMS LIMITED. could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I am the Marketing Director of Oushod Sheba Ltd. Zaag is doing performing outstanding for delivering our project continiously

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ZAAG SYSTEMS LIMITED., and what were your goals?

Our is a Start-up company in HealthTech. We appointed Zaag for making overall custom software development for this start-up. They are successfully delivering it. It's a rigorous system where a big number of customer can hit to system

SOLUTION

How did you select this vendor and what were the deciding factors?

2 Website, 3 Admin dashboard & 6 Mobile app for the whole project yet

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Develop the complete eco-system for Health services

How many people from the vendor's team worked with you, and what were their positions?

20

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

OS Consumer: 1200 user OS-PMS: 100 User

Describe their project management style, including communication tools and timeliness.

Trello

What did you find most impressive or unique about this company?

• Quality
• Fast
• They have reasonable pricing

Are there any areas for improvement or something they could have done differently?

Focus more on R&D