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Top UX Designers in New York City

New York City’s digital scene spans Wall Street fintech, Broadway media, and Brooklyn’s booming startup studios—making UX design a mission-critical skill set.

Clutch simplifies the search for trusted UX designers in New York City by collecting in-depth, client-verified reviews and data-driven rankings. Each agency listed here has been evaluated for design expertise, project management, and real-world impact, so you can confidently filter by budget, industry, or client size and connect with teams that match your needs and NYC’s pace.

Ready to start? Explore our global directory of Top UX Design Companies, see nearby talent in Boston, or narrow in on NYC UX agencies for healthcare.

Ratings Updated: September 19, 2026
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15 Leaders 15 Contenders

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772 Companies

Country: United States
State: New York
City: New York City

List of the Top New York City User Experience (UX) Agencies

  • Featured

    What are Featured Providers?

    Goji Labs Logotype

    Goji Labs

    5.0 84 reviews
    Verified
    $25,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Services provided

    10% UX/UI Design
    50% Mobile App Development
    40% Custom Software Development

    Goji Labs is a versatile UX/UI design and development company noted for its strong technical skills and user-centered design approach. With 100% positive feedback across their projects, clients commend their ability to balance structure and flexibility while exceeding expectations. Approximately 90% of reviewers highlight their exceptional project management and clear communication, ensuring reliable delivery and alignment with client goals.

    See all 84 projects

    Reviews mention Team players

    Clients consistently describe Goji Labs as team players, emphasizing their collaborative approach and commitment to partnership. One client noted, "We felt they were more of a partner than a vendor," highlighting their integration into the client's team. Another mentioned, "Their excitement level made it feel like they were part of the team rather than an outside vendor," reflecting a strong sentiment of teamwork. Overall, feedback indicates a highly positive perception of Goji Labs as an engaged and supportive collaborator.
    • iOS App MVP Design & Development for IaaS Company
      5.0 Apr 3, 2024

      Every interaction we had with Goji Labs was such a fantastic experience because I loved ideating and walking through all the development phases with the team. I was a fan of the entire Goji Labs team. The team bought our vision when it was just an idea, and as they built our platform, I felt they were connected to it in the same way we were.

      Read Full Review
    • Development for a Coworking Space
      5.0 Feb 8, 2019

      They became like part of our internal team, working hard to solve our problems and concerns. They went from an external resource to part of our in-house team, working closely with us from the very beginning. Their team was always available and easy to get a hold of.

      Read Full Review
    • Process Automation for Trucking Company
      5.0 Dec 11, 2019

      Their excitement level made it feel like they were part of the team rather than an outside vendor. They had a personal stake in the project beyond the work that they performed.

      Read Full Review
    Read All Reviews

    Industry Experience

    Goji Labs has demonstrated expertise across various industries, including education, non-profit, information technology, automotive, and financial services. Clients commend their strong project management, responsiveness, and ability to deliver high-quality, user-friendly products. Feedback highlights their collaborative approach, effective communication, and adaptability to clients' unique needs. Overall, sentiment is overwhelmingly positive, particularly in education and non-profit sectors, making Goji Labs a compelling choice for organizations seeking tailored digital solutions.

    Read All Reviews

    Select Industry to see insights

    Nonprofit Information technology Research Sports Gaming Non-profit Software Consumer products & services Social Networking Advertising & marketing Education Transportation Manufacturing Design Telecommunications Environmental Services Arts, entertainment & music Healthcare Business services IT Services Media Wellness & Fitness Consulting Other industries Automotive Hospitality & leisure Consumer Products Real estate Other Industry Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (35) $10,000 to $49,000 (18) $200,000 to $999,999 (8) Less than $10,000 (4) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Overall, clients have expressed that Goji Labs provides strong value for money despite not being the lowest-cost option. Feedback highlights their professionalism, responsiveness, and high-quality deliverables, with one client stating, "While Goji Labs is not the lowest-cost option, the quality, reliability, and professionalism they provide more than justify the investment." Another client noted, "Goji Labs exceeded our expectations, delivering results that were well worth the cost." This sentiment is echoed throughout various reviews, emphasizing the balance of cost and exceptional service.
    Read All Reviews
    5 of 5 New York City-based reviews are 5 stars
    $50,000 – $199,999 avg. project cost for UX/UI Design services in New York City

    UX/UI Design project highlight

    Mobile & Web App Dev for Financial Literacy Foundation

    5.0 — Goji Labs has designed and developed a mobile and web app for a financial literacy foundation. The platform allows teachers to create and manage a classroom economy. The team has also integrated Read more
    Read Similar Reviews
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    Goji Labs Logotype

    Goji Labs

    5.0 84 reviews
    Verified
    $25,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Services provided

    10% UX/UI Design
    50% Mobile App Development
    40% Custom Software Development

    Goji Labs is a versatile UX/UI design and development company noted for its strong technical skills and user-centered design approach. With 100% positive feedback across their projects, clients commend their ability to balance structure and flexibility while exceeding expectations. Approximately 90% of reviewers highlight their exceptional project management and clear communication, ensuring reliable delivery and alignment with client goals.

    See all 84 projects

    Reviews mention Team players

    Clients consistently describe Goji Labs as team players, emphasizing their collaborative approach and commitment to partnership. One client noted, "We felt they were more of a partner than a vendor," highlighting their integration into the client's team. Another mentioned, "Their excitement level made it feel like they were part of the team rather than an outside vendor," reflecting a strong sentiment of teamwork. Overall, feedback indicates a highly positive perception of Goji Labs as an engaged and supportive collaborator.
    • iOS App MVP Design & Development for IaaS Company
      5.0 Apr 3, 2024

      Every interaction we had with Goji Labs was such a fantastic experience because I loved ideating and walking through all the development phases with the team. I was a fan of the entire Goji Labs team. The team bought our vision when it was just an idea, and as they built our platform, I felt they were connected to it in the same way we were.

      Read Full Review
    • Development for a Coworking Space
      5.0 Feb 8, 2019

      They became like part of our internal team, working hard to solve our problems and concerns. They went from an external resource to part of our in-house team, working closely with us from the very beginning. Their team was always available and easy to get a hold of.

      Read Full Review
    • Process Automation for Trucking Company
      5.0 Dec 11, 2019

      Their excitement level made it feel like they were part of the team rather than an outside vendor. They had a personal stake in the project beyond the work that they performed.

      Read Full Review
    Read All Reviews

    Industry Experience

    Goji Labs has demonstrated expertise across various industries, including education, non-profit, information technology, automotive, and financial services. Clients commend their strong project management, responsiveness, and ability to deliver high-quality, user-friendly products. Feedback highlights their collaborative approach, effective communication, and adaptability to clients' unique needs. Overall, sentiment is overwhelmingly positive, particularly in education and non-profit sectors, making Goji Labs a compelling choice for organizations seeking tailored digital solutions.

    Read All Reviews

    Select Industry to see insights

    Nonprofit Information technology Research Sports Gaming Non-profit Software Consumer products & services Social Networking Advertising & marketing Education Transportation Manufacturing Design Telecommunications Environmental Services Arts, entertainment & music Healthcare Business services IT Services Media Wellness & Fitness Consulting Other industries Automotive Hospitality & leisure Consumer Products Real estate Other Industry Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (35) $10,000 to $49,000 (18) $200,000 to $999,999 (8) Less than $10,000 (4) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Overall, clients have expressed that Goji Labs provides strong value for money despite not being the lowest-cost option. Feedback highlights their professionalism, responsiveness, and high-quality deliverables, with one client stating, "While Goji Labs is not the lowest-cost option, the quality, reliability, and professionalism they provide more than justify the investment." Another client noted, "Goji Labs exceeded our expectations, delivering results that were well worth the cost." This sentiment is echoed throughout various reviews, emphasizing the balance of cost and exceptional service.
    Read All Reviews
    5 of 5 New York City-based reviews are 5 stars
    $50,000 – $199,999 avg. project cost for UX/UI Design services in New York City

    UX/UI Design project highlight

    Mobile & Web App Dev for Financial Literacy Foundation

    5.0 — Goji Labs has designed and developed a mobile and web app for a financial literacy foundation. The platform allows teachers to create and manage a classroom economy. The team has also integrated Read more
    Read Similar Reviews
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    Momentum Design Lab Logotype

    Momentum Design Lab

    4.9 95 reviews
    Premier Verified
    $25,000+
    $150 - $199 / hr
    10 - 49
    New York, NY

    Services provided

    65% UX/UI Design
    10% AI Consulting
    10% Product Design +3 services
    5% AI Development
    5% Digital Strategy
    5% Engineering

    Momentum Design Lab is a specialized UX/UI design firm renowned for delivering user-centered design solutions across various industries. The reviews consistently highlight their strong project management skills, evident from their adherence to timelines and budgets in 95% of cases, and their ability to exceed client expectations with expert design solutions that are well-received by stakeholders. Approximately 90% of reviewers emphasize their professionalism and collaborative approach, further solidifying their reputation as a preferred UX/UI partner.

    See all 95 projects

    Reviews mention Experienced

    Momentum Design Lab has received overwhelmingly positive feedback regarding their experience and project management capabilities. Clients have praised their flexibility, creativity, and ability to meet tight deadlines, with one client noting that their design work was 'extraordinary' and another highlighting their 'phenomenal' translation of concepts into UI. Additionally, clients appreciated the availability and relatability of their team. While there were suggestions for improved guidance during the process, overall sentiment indicates that Momentum Design Lab is highly capable and delivers quality results.
    • UI/UX Design for Real Estate Data Application
      5.0 Jun 30, 2021

      Jazmine was very experienced and had an incredible understanding of what we were doing. She was able to keep us on track and not distracted. All of our sessions were incredibly productive. They were much more organized, focused, talented, professional, and experienced than other companies that we’ve worked with.

      Read Full Review
    • Multiple UX/UI Designs for Insurance Company
      5.0 Sep 21, 2018

      Momentum Design Lab came in at our time of need; we made them our preferred partner vendor, which gave us access to the team’s considerable experience. From a management perspective, Momentum Design Lab is fantastic to work with. The team is always available to answer questions, even with the time zone difference.

      Read Full Review
    • UX/UI Design for National Healthcare Recruiting and Staffing Firm
      4.5 Mar 6, 2018

      I found their national experience very helpful for explaining concepts in an accessible manner. Every time we had concerns, Momentum brought in examples from engagements with major tech companies. The team also helped us better understand who our customers are and the support they need.

      Read Full Review
    • Design for Social SaaS Platform
      4.0 Jun 1, 2016

      They clearly have a lot of experience dealing with very data-driven interfaces. My perception from working with them is that they’re going to do very well with anything that’s heavily data-oriented. They clearly understand what’s involved when dealing with those kinds of interfaces.

      Read Full Review
    • Graphic & UX Design for Online Marketing Platform
      4.5 Jun 16, 2017

      I like the fact that there was a team versus one designer, and they could provide support to each other. They had a good portfolio of successful clients with good products. They were getting exposed to tough challenges and getting tested by users, so I felt they had the right experience to solve my problems.

      Read Full Review
    Read All Reviews

    Industry Experience

    Momentum Design Lab has received positive feedback in various industries, highlighting strengths in Medical, Financial Services, Education, and IT. Medical clients praised their user-centric designs and swift project management, while Financial Services noted their effective UX strategies leading to significant user satisfaction improvements. In Education, their designs enhanced user engagement, and in IT, they were recognized for translating complex data into intuitive interfaces. Overall, Momentum Design Lab is well-suited for projects requiring sophisticated UX/UI design across multiple sectors.

    Read All Reviews

    Select Industry to see insights

    Medical Other industries Insurance Financial services Information technology Education Supply Chain, Logistics, and Transport Telecommunications Automotive Advertising & marketing Retail Energy & natural resources Real estate Media Business services

    Average Project Cost Breakdown

    $50,000 to $199,999 (39) $10,000 to $49,000 (21) $200,000 to $999,999 (18) $1,000,000 to $9,999,999 (4) Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Momentum Design Lab as delivering high value for their investment, with costs ranging significantly based on project scope. For instance, one client reported spending around $100,000 and noted that the engagement met their expectations, while another spent approximately $150,000, appreciating the quality of work despite costs being on the higher side. Overall, clients expressed satisfaction with the quality of deliverables and the effectiveness of the project management, often highlighting that the results justified the expenses incurred.
    Read All Reviews

    View projects from:

    United States (70) England (11) Canada (2) France (2) Australia (1) Netherlands (1) Saudi Arabia (1) Slovenia (1) Switzerland (1)
    View Profile Visit Website
    Orizon Design Logotype

    Orizon Design

    5.0 39 reviews
    Premier Verified
    $25,000+
    $100 - $149 / hr
    10 - 49
    Serves New York City, NY

    Services provided

    40% UX/UI Design
    10% Branding
    10% Low/No Code Development +4 services
    10% Mobile App Development
    10% Product Design
    10% Web Design
    10% Web Development

    Orizon Design is a prominent company specializing in UX/UI and User Experience Design, offering services in digital interface design and user-centered design. Across their reviews, Orizon Design consistently receives positive feedback, with clients praising their exceptional project management, timely delivery, and commitment to quality. Approximately 100% of reviewers highlight their professionalism, creativity, and ability to exceed expectations.

    See all 39 projects

    Industry Experience

    Orizon Design has demonstrated significant expertise across diverse industries including Business Services, IT, Arts, Entertainment, Manufacturing, Financial Services, and Retail. Clients highlight their strengths in UX/UI design, project management efficiency, and collaborative communication. The overall sentiment is overwhelmingly positive, with many clients noting improved branding and user engagement as key outcomes. Orizon is particularly well-suited for technology-driven projects and those requiring a fresh, modern design approach.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Manufacturing Financial services IT Services Real estate Nonprofit Media Sports Social Networking Other Industry Retail Wellness & Fitness Telecommunications Software Business services Information technology Gaming

    Average Project Cost Breakdown

    $10,000 to $49,000 (15) $50,000 to $199,999 (11)

    What Clients Have Said

    Client feedback indicates that Orizon Design provides high value for money, often delivering projects on time and under budget. For instance, one client noted their project was completed 'on-time and under-budget,' while another highlighted the 'great quality' of their designs despite higher pricing. Overall, clients appreciate the quality of work and responsiveness, with many stating that the investment led to measurable business improvements, such as increased customer engagement and sales.
    Read All Reviews
    2 of 2 New York City-based reviews are 5 stars
    $50,000 – $199,999 avg. project cost for UX/UI Design services in New York City

    UX/UI Design project highlight

    Game Art Design for Mobile Game Studio

    5.0 — Orizon Design provided game art for a mobile game studio. The team created tappable Figma prototypes and mock-ups, including animations and various states of certain screens within the games. Read more
    Read Similar Reviews
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  • Mobile Roadie Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    New York, NY

    Services provided

    30% UX/UI Design
    35% Mobile & App Marketing
    35% Mobile App Development

    App development company Mobile Roadie was founded in 2009. The small team provides Mobile App Development and Mobile & App Marketing.

    Read more

    New York, NY

    315 W 36th St.
    New York, NY 10018

    See All Locations (4)
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  • Message Theory Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    New York, NY

    Services provided

    50% UX/UI Design
    25% Advertising
    25% Social Media Marketing

    Message Theory is a small New York, New York-based UX design agency. The team focuses on UX/UI Design and Advertising.

    Read more
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  • Featured

    What are Featured Providers?

    Fuzzy Math Logotype

    Fuzzy Math

    4.9 27 reviews
    Premier Verified
    $25,000+
    $150 - $199 / hr
    10 - 49
    Serves New York City, NY

    Services provided

    30% UX/UI Design
    30% Digital Strategy
    20% AI Consulting +1 service
    20% Product Design

    Fuzzy Math is a UX/UI design company specializing in User Experience and User Interface Design, offering services such as UX Discovery, user research, and design systems. Their reviews reflect overwhelmingly positive feedback, praising their professionalism, communication, and project management, with consistent on-time delivery and alignment with client values. Approximately 90% of reviewers commend their design talent, flexibility, and ability to adapt to client needs, showcasing expertise in User-Centered and Digital Interface Design.

    See all 27 projects

    Industry Experience

    Fuzzy Math has demonstrated expertise across various industries including Advertising & Marketing, IT Services, Healthcare, Education, and Financial Services. In Advertising, they excelled in redesigning interactive ad units, achieving high client satisfaction. Their work in Healthcare emphasized user-centered design, notably improving patient engagement. In Educational settings, they effectively enhanced user journeys resulting in increased enrollments. Overall, feedback is overwhelmingly positive, highlighting their strong communication, adaptability, and impactful design solutions tailored to each industry's unique needs.

    Read All Reviews

    Select Industry to see insights

    Media Nonprofit Consulting Healthcare Research Software Hospitality & leisure Real estate Business services Other Industry Human Resources Financial services Consumer Products Advertising & marketing IT Services Education

    View projects from:

    Chicago, Illinois (12) Evanston, Illinois (1) Schaumburg, Illinois (1) Norwalk, Connecticut (1) Brookfield, Illinois (1) Atlanta, Georgia (1) West Palm Beach, Florida (1) Northbrook, Illinois (1) Frederick, Maryland (1) Vernon Hills, Illinois (1) Westchester, Illinois (1) Rochester, Minnesota (1) New York City, New York (1) Seattle, Washington (1) Rosemont, Illinois (1)
    1 of 1 New York City-based review is 5 stars
    $50,000 – $199,999 avg. project cost for UX/UI Design services in New York City

    UX/UI Design project highlight

    UI/UX Design for Cybersecurity Company

    5.0 — Fuzzy Math was hired by a cybersecurity company to redesign the UI/UX of their product. Following a research phase, they worked on product strategy, frontend development, and implementation of the Read more
    Read Similar Reviews
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    TVM Engineering Services Logotype

    TVM Engineering Services

    5.0 8 reviews
    Verified
    $5,000+
    $50 - $99 / hr
    10 - 49
    Serves New York City, NY

    Services provided

    20% UX/UI Design
    25% Custom Software Development
    25% Web Development +2 services
    15% AI Development
    15% Web Design

    TVM Engineering Services is a versatile digital interface design company specializing in UX/UI design, with expertise in developing user-centered solutions across various industries. The company consistently receives positive feedback, with approximately 100% of reviewers highlighting their efficient project management, precise communication, and excellent integration into client teams. Clients frequently commend their ability to deliver intuitive, high-performance digital solutions that improve user experience and business outcomes.

    See all 8 projects
    3 of 3 UX/UI Design reviews are 5 stars
    2 new reviews for UX/UI Design in past 6 months
    Less than $10,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Cloud-Based Platform Design & Dev for Automotive Company

    5.0 — TVM Engineering Services Ltd. provided development services for an automotive company. The team worked on the UI, database, and backend of a cloud-based platform for vehicle data and test Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (2)

    What Clients Have Said

    Feedback from clients highlights TVM Engineering Services Ltd. as offering good value for money, with multiple instances noting that their pricing fits within clients' budgets while delivering high-quality results. One CEO emphasized the 'excellent price/performance ratio,' while another remarked on the 'good value for cost' throughout the project. Overall, clients express satisfaction with the balance of cost and value, appreciating the company's responsiveness and professionalism.
    Read All Reviews

    More responsive than most other service providers

    TVM Engineering Services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Germany (5) Bulgaria (2)
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    League Design Agency Logotype

    League Design Agency

    5.0 140 reviews
    $10,000+
    $50 - $99 / hr
    50 - 249
    New York, NY

    Services provided

    20% UX/UI Design
    50% Web Design
    10% Branding +2 services
    10% E-Commerce Development
    10% Graphic Design

    League Design Agency is a UX/UI design firm renowned for its meticulous user-centered design processes and exceptional project management. Client feedback is overwhelmingly positive, with over 90% of reviews highlighting their professionalism, timely delivery, and seamless communication. Their ability to align with client goals and deliver high-quality, visually appealing designs is frequently praised, setting a standard for experience design in diverse industries.

    See all 140 projects

    Industry Experience

    League Design Agency has demonstrated expertise across various industries, including fitness, beauty, information technology, and healthcare. Clients frequently commend their strong project management, creativity, and responsiveness, noting significant improvements in brand identity and user experience. The fitness and beauty sectors have highlighted successful branding initiatives, while IT and healthcare clients appreciate the agency's detailed approach to UI/UX design. Overall, sentiment is overwhelmingly positive, indicating that League Design Agency is well-suited for projects in these industries.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Software Nonprofit eCommerce Financial services Consumer products & services Human Resources Food & Beverages Consumer Products Business services Retail Construction Wellness & Fitness Consulting Education Real estate Other Industry Motion Pictures & Film Arts, entertainment & music Automotive Beauty & Cosmetics Restaurants Energy & natural resources Gaming Design Sports Telecommunications Healthcare Manufacturing Information technology Beauty IT Services Hospitality & leisure

    Average Project Cost Breakdown

    $10,000 to $49,000 (61) Less than $10,000 (46) $50,000 to $199,999 (4)

    What Clients Have Said

    Overall, clients have expressed satisfaction with League Design Agency's pricing and value for money. Feedback highlights a consistent sentiment that the agency delivers high-quality work that justifies its costs. For instance, one client noted that their investment of $6,000 resulted in a brand identity that exceeded expectations, while another mentioned spending around $10,000 for a redesign that significantly improved user engagement. Clients appreciate the agency's transparency and responsiveness, often stating that the quality of work received far outweighs the costs involved.
    Read All Reviews
    $9,000 Product Idea Testing (MVP/MLP) $12,000 Product with advanced preparation $18,000 Redesign for existing product

    UX/UI Design

    View Packages
    1 of 1 New York City-based review is 5 stars
    $10,000 – $49,000 avg. project cost for UX/UI Design services in New York City

    UX/UI Design project highlight

    UI/UX & Web Design for HR & Outsourcing Firm

    5.0 — League Design Agency was hired by an HR and outsourcing firm for their UI/UX and web design services. The team was responsible for content placement and conversion optimization. Read more
    Read Similar Reviews
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  • eMagid Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    New York, NY

    Services provided

    10% UX/UI Design
    20% Web Design
    15% Content Marketing +5 services
    15% Search Engine Optimization
    10% Advertising
    10% Branding
    10% Marketing Strategy
    10% Social Media Marketing

    EMagid is a web design company. The agency is located in New York, New York. Their services include Web Design and Content Marketing.

    Read more
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  • Original Function Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    2 - 9
    Franklin Township, NJ

    Services provided

    10% UX/UI Design
    60% Web Development
    10% Digital Strategy +3 services
    10% Web Design
    5% E-Commerce Development
    5% Mobile App Development

    Original Function is a web development company. The small Franklin Township, New Jersey-based team provides Web Development and UX/UI Design. The firm was launched in 2015.

    Read more
    View Profile
  • Dieste Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    50 - 249
    New York, NY

    Services provided

    20% UX/UI Design
    20% Advertising
    20% IT Strategy Consulting +2 services
    20% Print Design
    20% Social Media Marketing

    Dieste, an Advertising company, was founded in 1995. The team specializes in Advertising and UX/UI Design and is headquartered in Dallas, Texas and New York, New York.

    Read more

    New York, NY

    220 East 42nd Street 12th Floor ,
    New York, NY 10017

    +1.214.259.8000

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  • Tank Design Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    50 - 249
    New York, NY

    Services provided

    20% UX/UI Design
    20% Branding
    20% Content Marketing +2 services
    20% Graphic Design
    20% Search Engine Optimization

    User experience company Tank Design focuses on UX/UI Design and Branding. They are in New York, New York and Cambridge, Massachusetts.

    Read more
    View Profile
  • Made by Fire Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    New York, NY

    Services provided

    20% UX/UI Design
    20% Branding
    20% Digital Strategy +2 services
    20% Product Design
    20% Web Design

    Made by Fire, an UX design agency, is headquartered in Sweden and New York, New York. The team specializes in UX/UI Design and Branding.

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    New York, NY

    79 Madison Avenue
    New York, NY 10016

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  • Featured

    What are Featured Providers?

    Singlemind Logotype

    Singlemind

    4.9 24 reviews
    Verified
    $25,000+
    $150 - $199 / hr
    10 - 49
    Serves New York City, NY

    Services provided

    20% UX/UI Design
    30% Mobile App Development
    20% Web Development +3 services
    10% AI Development
    10% Application Management & Support
    10% Custom Software Development

    Singlemind is a UX/UI design and development firm known for its strong partnership approach and technical expertise. They consistently deliver high-quality user-centered design solutions, with 100% of reviews praising their responsiveness and ability to meet project timelines and budgets. Clients highlight their cultural fit and comprehensive understanding of user experience design as key strengths.

    See all 24 projects

    Reviews mention Communicative

    The feedback regarding SingleMind's communication has been overwhelmingly positive. Clients consistently highlighted their responsiveness and proactive engagement throughout projects. For instance, one client noted, "Communication was seamless... ensuring we were always on the same page," while another emphasized, "Chris was extraordinarily responsive and easy to communicate with." Overall, the sentiment reflects a strong appreciation for SingleMind's commitment to clear, transparent communication and their ability to foster a collaborative environment, contributing significantly to project success.
    • Website Layout Review & Backend Revamp for Video Game Dev Co
      5.0 Sep 24, 2024

      Our contacts at Singlemind were very communicative about every stage of the project, including when work was ready for our review, when to schedule major rollouts, and when any obstacles were hit. While most of the communication took place through a digital task list and via Slack, Singlemind was superb about initiating video calls at key points during the project to discuss major items and next steps. This coordination, responsiveness, and transparency between our companies resulted in a successful relaunch of our website.

      Read Full Review
    • Website Design & Dev for Video Calling Company
      5.0 May 16, 2024

      They facilitated monthly support meetings to go over any changes I wanted to implement. Their constant support was absolutely amazing. Chris also allowed me to call or text him at any time, which was truly helpful. Chris was extraordinarily responsive and easy to communicate with — he got things done on time.

      Read Full Review
    • UI/UX Design & Dev Consulting for Manufacturing Company
      5.0 Sep 13, 2022

      SingleMind managed the project well and addressed problems as soon as they arose. They made several suggestions that improved our team communication and worked alongside us to integrate the project into Jira. SingleMind also did a great job communicating progress and setting clear expectations.

      Read Full Review
    • Web Development for Specialty Retail Store
      5.0 Sep 20, 2017

      They performed exceptionally well, especially with them being on the West Coast. Their response time is very quick. I’m always amazed. Overall, there is good communication and honesty. I’ve really been satisfied with our relationship with them.

      Read Full Review
    • iOS App MVP for Music Technology Startup
      5.0 Jun 15, 2018

      Their performance is exemplary. The lines of communication are always clear, and they are extremely responsive. No one has ever turned around and said they couldn't do something. They always come back with a solution, cost, schedule, and clear breakdown of the work involved. All I need is transparency and clarity about information and deadlines, and they've hit everything.

      Read Full Review
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    Industry Experience

    Singlemind has demonstrated its expertise across several industries, including Government, Manufacturing, Gaming, Dental, Retail, IT Services, and Education. Feedback highlights their strengths in UI/UX design, mobile app development, and system integration. Clients commend their responsiveness, collaborative culture, and ability to deliver projects on time and within budget. Overall, sentiment is positive, indicating strong fit for clients in technology-driven sectors looking for reliable partners for complex projects.

    Read All Reviews

    Select Industry to see insights

    Government Manufacturing Social Networking Dental Retail Information technology Healthcare Design Software Consumer Products Gaming Education IT Services Arts, entertainment & music

    Average Project Cost Breakdown

    $200,000 to $999,999 (7) $10,000 to $49,000 (3) $50,000 to $199,999 (3) Less than $10,000 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Client feedback indicates that Singlemind offers good value for money, with many clients highlighting their competitive pricing and alignment with project budgets. For instance, a project manager from the City of Portland noted, "Pricing fit our budget" and mentioned they received "good value for cost." Similarly, a former general manager at MAK Grills emphasized that Singlemind's efforts led to a 93.6% reduction in AWS service costs, showcasing their cost-effectiveness. Overall, clients express satisfaction with the balance of quality and affordability.
    Read All Reviews

    More responsive than most other service providers

    Singlemind is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Pirai Infotech Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    New York, NY

    Services provided

    20% UX/UI Design
    20% Application Management & Support
    20% Custom Software Development +2 services
    20% Enterprise App Modernization
    20% Mobile App Development

    Pirai Infotech is an user experience company. They offer UX/UI Design and Custom Software Development and are in New York, New York.

    Read more
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  • AGBK Productions LLC Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Brooklyn, NY

    Services provided

    25% UX/UI Design
    50% Video Production
    25% Web Design

    AGBK Productions LLC is a video production agency based in Brooklyn, New York. Founded in 2008, the team specializes in Video Production and UX/UI Design.

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  • Code & Spade Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Howell Township, NJ

    Services provided

    25% UX/UI Design
    25% Branding
    25% Custom Software Development +1 service
    25% Mobile App Development

    Branding agency Code & Spade is headquartered in Howell Township, New Jersey. They specialize in Branding and UX/UI Design and were established in 2015.

    Read more
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  • P6 Media Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    New York, NY

    Services provided

    20% UX/UI Design
    30% Advertising
    30% Social Media Marketing +1 service
    20% Video Production

    P6 Media Inc. Is a small Dallas, Texas-based Advertising company. Their services include Advertising and Social Media Marketing.

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    New York, NY

    333 east 92nd St,.Suite 1A
    New York, NY 10128

    See All Locations (2)
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  • Zenocraft Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Princeton, NJ

    Services provided

    20% UX/UI Design
    20% Custom Software Development
    20% Mobile App Development +3 services
    20% Web Development
    10% IT Managed Services
    10% Web Design

    Zenocraft Services, a small software development company, is headquartered in Princeton, New Jersey and Princeton, New Jersey. Their services include Custom Software Development and UX/UI Design.

    Read more
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  • Hudson Cutler & Co. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    New York, NY

    Services provided

    20% UX/UI Design
    20% Advertising
    20% Content Marketing +2 services
    20% Custom Software Development
    20% Mobile App Development

    Launched in 2015, Hudson Cutler & Co. Is a small New York, New York-based Advertising company. Their services include Advertising and Content Marketing.

    Read more
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  • Codehouse Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    New York, NY

    Services provided

    15% UX/UI Design
    15% Content Marketing
    15% Digital Strategy +4 services
    15% Search Engine Optimization
    15% Web Design
    15% Web Development
    10% Email Marketing

    Codehouse is a midsize London, England-based Digital Strategy company. The team specializes in Digital Strategy and Content Marketing.

    Read more

    New York, NY

    Level 23 1330 Avenue of the Americas


    New York, NY 10019

    See All Locations (4)
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  • 88HUE Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    New York, NY

    Services provided

    20% UX/UI Design
    40% Web Design
    20% Branding +1 service
    20% Content Marketing

    Small web design agency 88HUE, is located in New York, New York. Their services include Web Design and UX/UI Design.

    Read more
    View Profile
  • Princeton Design Firm Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Princeton, NJ

    Services provided

    20% UX/UI Design
    20% Corporate Photography
    20% Graphic Design +3 services
    20% Print Design
    10% Mobile App Development
    10% Web Development

    UX company Princeton Design Firm was launched in 2003. The small team specializes in UX/UI Design and Corporate Photography.

    Read more
    View Profile
  • Puppy Love Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Brooklyn, NY

    Services provided

    20% UX/UI Design
    20% AI Development
    20% Branding +2 services
    20% E-Commerce Development
    20% Web Development

    Puppy Love is a small branding firm. Launched in 2020, the team specializes in Branding and UX/UI Design.

    Read more
    View Profile
  • MayStar Consulting Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    2 - 9
    New York, NY

    Services provided

    15% UX/UI Design
    30% Web Design
    20% Branding +2 services
    20% Web Development
    15% Mobile App Development

    Web design company MayStar Consulting is based in New York, New York. They specialize in Web Design and Branding.

    Read more
    View Profile
  • Cogapp Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    10 - 49
    New York, NY

    Services provided

    10% UX/UI Design
    20% Web Design
    20% Web Development +5 services
    10% Advertising
    10% Branding
    10% Content Marketing
    10% Mobile App Development
    10% Social Media Marketing

    Launched in 1985, Cogapp is a small Brighton , England-based web design company. Their services include Web Design and Web Development.

    Read more

    New York, NY

    641 Lexington Avenue, 15th Floor
    New York, NY 10022

    127.382.1600

    See All Locations (2)
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  • The Sheppard Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    New York, NY

    Services provided

    10% UX/UI Design
    15% AR/VR Development
    15% Branding +6 services
    10% Digital Strategy
    10% Graphic Design
    10% Logo
    10% Marketing Strategy
    10% Media Planning & Buying
    10% Web Design

    The Sheppard is a branding company. The Glendale, California-based agency was established in 2007. Their team focuses on Branding and AR/VR development.

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    New York, NY

    7 World Trade Center
    New York, NY 10007

    See All Locations (4)
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  • MVRK Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    New York, NY

    Services provided

    10% UX/UI Design
    20% Event Marketing
    20% Other Digital Marketing +5 services
    10% AR/VR Development
    10% Mobile App Development
    10% Packaging Design
    10% Video Production
    10% Web Development

    Established in 2014, MVRK is an Event Marketing company. The small team provides Event Marketing and Other Digital Marketing.

    Read more

    New York, NY

    524 Broadway, 11th Floor
    New York, NY 10013

    See All Locations (2)
    View Profile
  • D&S Agency Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    New York, NY

    Services provided

    10% UX/UI Design
    10% Advertising
    10% Branding +7 services
    10% Email Marketing
    10% Graphic Design
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Video Production
    10% Web Design
    10% Web Development

    Launched in 2014, D&S Agency is an Advertising company. The small team provides Advertising and Branding.

    Read more
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
  • Comprehensive project details
  • Market presence
  • Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Spaceberry Studio
2 Adam Fard UX Studio
3 Momentum Design Lab
4 Selma Digital
5 Cake & Arrow
6 UITOP
7 Method
8 Tenet - UI UX Design Agency | Experience Design
9 DOOR3
10 Perpetual
11 DMI (Digital Management, Inc.)
12 Latice
13 League Design Agency
14 ArcTouch
15 Konstant Infosolutions

List of the Top 15 New York City User Experience (UX) Agencies

  1. Spaceberry Studio Logotype

    Spaceberry Studio

    $10,000+
    $50 - $99 / hr
    10 - 49
    New York, NY

    Ability to deliver

    35.5/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    100% UX/UI Design
    View Profile Visit Website
  2. Adam Fard UX Studio Logotype

    Adam Fard UX Studio

    $10,000+
    $50 - $99 / hr
    10 - 49
    New York, NY

    Ability to deliver

    32.1/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    100% UX/UI Design
    View Profile Visit Website
  3. Momentum Design Lab Logotype

    Momentum Design Lab

    $25,000+
    $150 - $199 / hr
    10 - 49
    New York, NY

    Ability to deliver

    35.8/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    7/10 Market Presence

    Service focus

    65% UX/UI Design
    35% Other
    View Profile Visit Website
  4. Selma Digital Logotype

    Selma Digital

    $10,000+
    $100 - $149 / hr
    2 - 9
    New York, NY

    Ability to deliver

    31.7/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    75% UX/UI Design
    25% Other
    View Profile Visit Website
  5. Cake & Arrow Logotype

    Cake & Arrow

    $50,000+
    $150 - $199 / hr
    10 - 49
    New York, NY

    Ability to deliver

    33.9/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    50% UX/UI Design
    50% Other
    View Profile Visit Website
  6. UITOP Logotype

    UITOP

    $10,000+
    $25 - $49 / hr
    10 - 49
    New York, NY

    Ability to deliver

    32.8/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% UX/UI Design
    50% Other
    View Profile Visit Website
  7. Method Logotype

    Method

    $50,000+
    $150 - $199 / hr
    250 - 999
    New York, NY

    Ability to deliver

    31.2/40.0
    15.6/20 Reviews
    10/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    30% UX/UI Design
    70% Other
    View Profile Visit Website
  8. Tenet - UI UX Design Agency | Experience Design Logotype

    Tenet - UI UX Design Agency | Experience Design

    $1,000+
    $25 - $49 / hr
    50 - 249
    New York, NY

    Ability to deliver

    31.3/40.0
    17.4/20 Reviews
    9/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    45% UX/UI Design
    55% Other
    View Profile Visit Website
  11. DMI (Digital Management, Inc.) Logotype

    DMI (Digital Management, Inc.)

    $25,000+
    $100 - $149 / hr
    1,000 - 9,999
    New York, NY

    Ability to deliver

    26.1/40.0
    15.6/20 Reviews
    5.4/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    30% UX/UI Design
    70% Other
    View Profile Visit Website
  12. Latice Logotype

    Latice

    $5,000+
    $150 - $199 / hr
    2 - 9
    New York, NY

    Ability to deliver

    22.9/40.0
    15.6/20 Reviews
    2.4/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    100% UX/UI Design
    View Profile Visit Website
  13. League Design Agency Logotype

    League Design Agency

    $10,000+
    $50 - $99 / hr
    50 - 249
    New York, NY

    Ability to deliver

    36.4/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    20% UX/UI Design
    80% Other
    View Profile Visit Website
  14. ArcTouch Logotype

    ArcTouch

    $100,000+
    $50 - $99 / hr
    250 - 999
    New York, NY

    Ability to deliver

    33.6/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    20% UX/UI Design
    80% Other
    View Profile Visit Website
  15. Konstant Infosolutions Logotype

    Konstant Infosolutions

    $5,000+
    $25 - $49 / hr
    250 - 999
    New York, NY

    Ability to deliver

    37.4/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.4/10 Market Presence

    Service focus

    10% UX/UI Design
    90% Other
    View Profile Visit Website
  16. Wizeline Logotype

    Wizeline

    $100,000+
    $50 - $99 / hr
    1,000 - 9,999
    New York, NY

    Ability to deliver

    30.4/40.0
    15.8/20 Reviews
    8.6/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    20% UX/UI Design
    80% Other
    View Profile Visit Website
  17. Superco Logotype

    Superco

    $25,000+
    $100 - $149 / hr
    10 - 49
    New York, NY

    Ability to deliver

    34.1/40.0
    18/20 Reviews
    10/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    30% UX/UI Design
    70% Other
    View Profile Visit Website
  18. UPQODE Logotype

    UPQODE

    $5,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    38/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    10% UX/UI Design
    90% Other
    View Profile Visit Website
  19. OrangeYouGlad, LLC Logotype

    OrangeYouGlad, LLC

    $25,000+
    $150 - $199 / hr
    2 - 9
    Brooklyn, NY

    Ability to deliver

    31.1/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    50% UX/UI Design
    50% Other
    View Profile Visit Website
  20. Fueled Logotype

    Fueled

    $75,000+
    $150 - $199 / hr
    250 - 999
    New York, NY

    Ability to deliver

    32.6/40.0
    15.6/20 Reviews
    10/10 Clients & Experience
    7/10 Market Presence

    Service focus

    20% UX/UI Design
    80% Other
    View Profile Visit Website
  21. Ramotion Logotype

    Ramotion

    $50,000+
    $150 - $199 / hr
    10 - 49
    New York, NY

    Ability to deliver

    31.6/40.0
    16/20 Reviews
    10/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    40% UX/UI Design
    60% Other
    View Profile Visit Website
  22. DEPT® Logotype

    DEPT®

    $100,000+
    $150 - $199 / hr
    1,000 - 9,999
    New York, NY

    Ability to deliver

    29.8/40.0
    15.8/20 Reviews
    8.3/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    20% UX/UI Design
    80% Other
    View Profile Visit Website
  23. Five, an Endava company Logotype

    Five, an Endava company

    $10,000+
    $100 - $149 / hr
    250 - 999
    Brooklyn, NY

    Ability to deliver

    30.2/40.0
    15.8/20 Reviews
    9.2/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    25% UX/UI Design
    75% Other
    View Profile Visit Website
  24. YML Logotype

    YML

    $250,000+
    $200 - $300 / hr
    250 - 999
    New York, NY

    Ability to deliver

    27.5/40.0
    15.6/20 Reviews
    7.7/10 Clients & Experience
    4.2/10 Market Presence

    Service focus

    30% UX/UI Design
    70% Other
    View Profile Visit Website
  25. Pixel506 (a 10Pearls Company) Logotype

    Pixel506 (a 10Pearls Company)

    $10,000+
    $50 - $99 / hr
    50 - 249
    New York, NY

    Ability to deliver

    31.3/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    30% UX/UI Design
    70% Other
    View Profile Visit Website
  26. intive Logotype

    intive

    Undisclosed
    $50 - $99 / hr
    1,000 - 9,999
    New York, NY

    Ability to deliver

    28.4/40.0
    14/20 Reviews
    8.5/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    20% UX/UI Design
    80% Other
    View Profile Visit Website
  27. QAwerk Logotype

    QAwerk

    $10,000+
    $25 - $49 / hr
    50 - 249
    New York, NY

    Ability to deliver

    30.8/40.0
    16/20 Reviews
    9.7/10 Clients & Experience
    5/10 Market Presence

    Service focus

    30% UX/UI Design
    70% Other
    View Profile Visit Website
  28. L+R Logotype

    L+R

    $10,000+
    $200 - $300 / hr
    10 - 49
    Brooklyn, NY

    Ability to deliver

    32/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    30% UX/UI Design
    70% Other
    View Profile Visit Website
  29. Goji Labs Logotype

    Goji Labs

    $25,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    35.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    10% UX/UI Design
    90% Other
    View Profile Visit Website
  30. Infinum Logotype

    Infinum

    $50,000+
    $150 - $199 / hr
    250 - 999
    New York, NY

    Ability to deliver

    34.2/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    10% UX/UI Design
    90% Other
    View Profile Visit Website

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New York City UX Designer FAQs

NYC-based UX design agencies live and breathe high-stakes product launches. Local designers regularly collaborate with Fortune 500 innovation labs, Madison Avenue marketers, and venture-backed startups—experience that sharpens their ability to translate complex business goals into intuitive digital journeys.

Because many teams work just subway stops from major media outlets and investor networks, they’re adept at rapid feedback cycles and stakeholder presentations. If you need on-site workshops or user testing across diverse demographics, a New York partner provides both proximity and cultural fluency.

Project-based engagements typically start around $25,000 for a focused website or mobile-app redesign. Hourly rates range from $125 – $250, reflecting senior talent, living costs, and agency reputation.

Meanwhile, enterprise-level service providers may propose six-figure budgets that cover discovery, research sprints, interaction design, and iterative usability testing. Startups on tight timelines often negotiate phased scopes—e.g., a two-week design sprint for $15,000—before committing to full product builds.

New York City is home to a diverse pool of brands and businesses that make up its thriving economy. Generally, UX design firms in the city support clients from verticals such as:

• Fintech and banking
• Media, entertainment, and streaming
• E-commerce and retail (fashion, DTC)
• Health tech and biotech
• SaaS and B2B software
• Travel, hospitality, and real estate
• Nonprofit and public sector initiatives

Begin with measurable goals—i.e., higher conversion, reduced churn, stronger accessibility compliance—and shortlist agencies with case studies in similar domains. Review Clutch profiles for client feedback on communication and timeline management; NYC’s fastest-moving markets reward teams that iterate weekly, not monthly.

Schedule chemistry calls to confirm senior designers will stay engaged past kickoff, and ask how they conduct user research in a city with multilingual, multi-device audiences. Finally, validate cultural fit—does the agency’s process sync with your internal dev sprints and stakeholder availability?

  • No documented user-research phase or reliance on generic personas
  • Overpromising fixed timelines without accounting for stakeholder reviews
  • Limited accessibility or WCAG compliance expertise
  • Sparse portfolio evidence beyond visual mockups (lack of usability metrics)
  • High staff turnover with juniors replacing promised senior leads
  • One-size-fits-all pricing that ignores project complexity

Never ignore red flags; while some will feel inconsequential at first, they can lead to headaches and setbacks down the line.

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