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Top User Research Companies

Understanding your users is the fastest way to create products people love. Clutch connects you with leading user research agencies that turn real user insights into actionable product decisions. Every provider on our platform is vetted through in-depth client reviews, detailed case studies, and a proprietary scoring methodology, so you can focus on partners who deliver measurable impact. Use the filters to sort firms by budget, location, industry focus, and more—whether you need a team in the United States, the United Kingdom, or Canada. Start comparing portfolios, methodologies, and ratings to find the best fit for your next round of user interviews or usability testing.
Ratings Updated: September 22, 2026
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17,337 Companies

User Experience Focus: User Research

List of the Top User Research Firms

  • Paperboat Tech Solutions Logotype

    4.7 3 reviews
    $10,000+
    $25 - $49 / hr
    10 - 49
    Ahmedabad, India

    Services provided

    10% UX/UI Design
    15% Mobile App Development
    15% Performance Marketing +8
    10% AI Development
    10% Digital Strategy
    10% Social Media Marketing
    10% Web Development
    5% AI Consulting
    5% Ecommerce Marketing
    5% Mobile & App Marketing
    5% Web Design

    Focus Areas

    20% User Research
    40% UX Strategy
    40% Usability Testing

    Paperboat Tech Solutions is a web development company known for creating comprehensive and functional websites. Their reviews highlight a 100% satisfaction rate, with clients praising their proactive communication, timely delivery, and high-quality work. Clients appreciate their ability to understand needs and provide effective solutions.

    See all 3 projects

    Industry Experience

    Paperboat Tech Solutions has demonstrated strong expertise in the education sector, notably through their work on the ZenMind app. Clients highlight their efficient project management, timely delivery, and proactive communication. Feedback indicates a solid alignment of values and culture, with an emphasis on understanding client needs and providing effective solutions. Overall sentiment in the education industry is highly positive, making them a suitable partner for similar educational project initiatives.

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    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight Paperboat Tech Solutions' strong value for money, noting their efficient project management and timely delivery. One client emphasized the company's ability to provide 'exact solutions' while suggesting even more effective alternatives. The positive sentiment is reinforced by comments on high-quality work and alignment with company values, leading to a perception of good cost-effectiveness in their services.
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  • IONNET CO. Logotype

    4.2 3 reviews
    $10,000+
    $25 - $49 / hr
    10 - 49
    Ho Chi Minh City, Vietnam

    Services provided

    10% UX/UI Design
    25% Digital Strategy
    20% Social Media Marketing +5
    10% AR/VR Development
    10% Advertising
    10% Conversion Optimization
    10% Web Design
    5% Marketing Strategy

    Focus Areas

    20% User Research
    60% UX Strategy
    20% Usability Testing

    IONNET CO. is a digital marketing agency specializing in digital marketing, PR, and app development services. Their clients commend their ability to enhance brand visibility and achieve project targets, as evidenced by positive feedback from 100% of reviewers. Common themes include their enthusiastic, deadline-oriented approach and effectiveness within budget constraints, though some clients suggest clearer communication of their services could be beneficial.

    See all 3 projects

    Reviews mention Great project management

    Clients consistently praised IONNET CO. for their exceptional project management skills, noting their proactive communication and dedication. One client highlighted the account manager's enthusiasm and willingness to work late hours to ensure project success. Another mentioned their professional and collaborative workflow, achieving over 3,200 app installations within three months. Overall, the sentiment reflects strong approval of IONNET's ability to manage projects efficiently and meet deadlines.
    • Digital Marketing & PR for Shoe Manufacturer
      4.5 May 28, 2019

      Their account manager comes to our office to work with the team. They’re enthusiastic and work late hours if needed.

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    • App Dev & Digital Marketing for Logistics Company
      3.0 May 27, 2019

      IONNET CO. has a professional style working style. They collaborated task-by-task with the in-house team. Sometimes, they worked until 11 p.m.

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    Industry Experience

    IONNET CO. has received positive feedback primarily in the Manufacturing and Transportation sectors. In Manufacturing, they excelled in digital marketing and event promotion, boosting brand visibility and driving sales for clients like Nike and Skechers. In Transportation, their strategic approach led to over 3,200 app installations, exceeding expectations. Overall, clients appreciate IONNET's dedication, collaborative spirit, and project management, establishing them as a strong partner for businesses seeking to enhance their digital presence.

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    Select Industry to see insights

    Manufacturing Transportation

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with IONNET CO.'s cost-effectiveness and value for money. One client noted their ability to deliver successful campaigns within budget constraints, stating, "they continually deliver within our budget" and highlighted their partnership as beneficial despite limited resources. Another client appreciated the team's enthusiastic approach and dedication, working late hours to meet deadlines. Overall, the sentiment reflects confidence in IONNET's pricing relative to the quality of services provided.
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  • Definer Brands Logotype

    Definer Brands

    5.0 2 reviews
    $1,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    20% UX/UI Design
    35% Branding
    20% Content Marketing +2
    15% Marketing Strategy
    10% Digital Strategy

    Focus Areas

    10% User Research
    90% UX Strategy

    Definer Brands is a strategic digital marketing agency specializing in enhancing AI search visibility and SEO performance for B2B companies. Their professional approach is highly praised, with 100% of reviews highlighting their deep research and understanding of client needs, particularly in ABM and SEO strategies. While their small team may limit capacity, their commitment to quality remains a standout feature.

    See all 2 projects

    Reviews mention Timely

    Clients have expressed positive sentiments regarding Definer Brands' timeliness in project delivery. One client noted their satisfaction with the delivery time, stating, 'We're happy with Definer Brands' delivery time.' This reflects a consistent commitment to meeting deadlines, which has contributed to successful outcomes such as increased SEO performance. Overall, the feedback indicates a strong appreciation for the company's punctuality and reliability in managing projects.
    • Website Revamp for Marketing Company
      5.0 Apr 3, 2026

      We're happy with Definer Brands' delivery time and would recommend them to expand their team, as that would allow us to expand the scope of services. We communicate with Definer Brands through in-person and virtual meetings.

      Read Full Review
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    Industry Experience

    Definer Brands has demonstrated expertise primarily in the Advertising & Marketing and Information Technology industries. Clients praised their profound understanding of ABM strategies, website architecture, and SEO optimization, yielding notable improvements in demo bookings and lead generation. The overall sentiment reflects strong satisfaction with their proactive approach, depth of research, and personalized content creation. However, clients noted potential capacity constraints due to their small team size, suggesting that scaling could enhance their service offerings.

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    Advertising & marketing

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight Definer Brands' strong value for cost, noting that the agency delivers high-quality results that exceed expectations. One client remarked on the 'good value for cost' and emphasized the team's proactive approach and depth of research, which significantly contributed to successful outcomes. Overall, the sentiment indicates that clients feel they receive considerable value relative to their investment, though some suggest that expanding the team could enhance service capacity.
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    India (1) United States (1)
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  • Clear Digital Inc Logotype

    Not yet reviewed

    $50,000+
    $150 - $199 / hr
    50 - 249
    San Jose, CA

    Services provided

    10% UX/UI Design
    30% Web Design
    25% Web Development +2
    20% Digital Strategy
    15% Branding

    Focus Areas

    25% User Research
    60% UX Strategy
    15% Usability Testing

    Clear Digital Inc is a web design agency located in San Jose, California and San Francisco, California. Established in 1999, the team offers Web Design and Web Development.

    Read more
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  • Websparks Singapore Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    50 - 249
    Singapore, Singapore

    Services provided

    15% UX/UI Design
    25% Search Engine Optimization
    25% Social Media Marketing +2
    20% Digital Strategy
    15% Content Marketing

    Focus Areas

    40% User Research
    40% UX Strategy
    20% Usability Testing

    Launched in 2008, Websparks Singapore is a social media marketing agency. The firm provides Social Media Marketing and Search Engine Optimization, and is midsize.

    Read more
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  • Miew - Digital Product Studio Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    10 - 49
    Porto, Portugal

    Services provided

    30% UX/UI Design
    30% Web Development
    20% Custom Software Development +3
    10% Branding
    5% AI Agents
    5% Mobile App Development

    Focus Areas

    20% User Research
    60% UX Strategy
    20% Usability Testing

    Miew - Digital Product Studio is an user experience design company. They were launched in 2009, and their services include UX/UI Design and Web Development.

    Read more
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  • ILLUMINZ Logotype

    ILLUMINZ

    4.8 17 reviews
    $10,000+
    $25 - $49 / hr
    50 - 249

    Services provided

    15% UX/UI Design
    50% Mobile App Development
    20% Custom Software Development +2
    10% Web Development
    5% AI Development

    Focus Areas

    15% User Research
    50% Usability Testing
    35% UX Strategy

    ILLUMINZ is a digital design and development company specializing in User Experience (UX) and User Interface (UI) Design, offering services like web development, app creation, and rebranding. With approximately 100% of reviewers highlighting their timely delivery and quality, the company's strengths include impressive project management and a creative approach, although minor improvements in content writing were suggested.

    See all 17 projects
    4 of 4 UX/UI Design reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Software Dev & Maintenance for Online Software Provider

    5.0 — ILLUMINZ has designed, developed, tested, and maintained software infrastructures and systems for an online software provider. They help the client implement updates and maintain software products. Read more
    Read 4 Reviews

    Industry Experience

    ILLUMINZ has demonstrated expertise across various industries including Arts & Entertainment, eCommerce, Financial Services, Hospitality, and Information Technology. Clients commend their strong project management, responsiveness, and quality of work, particularly valuing their design and UX capabilities. The sentiment remains positive with notable success in increasing sales, improving user experience, and fostering collaboration. Potential clients in these sectors can expect a dedicated partner with a solid track record of enhancing digital platforms.

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    Select Industry to see insights

    Arts, entertainment & music eCommerce Financial services IT Services Software Consulting Hospitality & leisure Information technology Other Industry

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight ILLUMINZ's competitive pricing as a key factor in their selection, noting it as 'good value for cost' and fitting within their budgets. One client emphasized that their collaboration resulted in significant savings compared to hiring in-house staff, while another appreciated the quality of work relative to the investment. Overall, the sentiment reflects satisfaction with the balance between cost and delivered value, reinforcing ILLUMINZ's reputation as a cost-effective partner.
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    United States (6) Australia (2) India (2) Canada (1) Cyprus (1) France (1)
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  • QeWebby Logotype

    5.0 11 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Los Angeles, CA

    Services provided

    15% UX/UI Design
    50% Web Design
    25% Web Development +1
    10% E-Commerce Development

    Focus Areas

    10% User Research
    70% Usability Testing
    20% UX Strategy

    QeWebby is a web development company recognized for its effective and timely delivery of well-designed websites. With positive feedback comprising 100% of the reviews, clients appreciate their strong communication and alignment with company values. Their services emphasize user-centered design, with a structured pricing model that retains client loyalty.

    See all 11 projects
    1 of 1 UX/UI Design reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Web Development & Design for SEO Agency

    5.0 — An SEO agency has hired QeWebby to build a website for one of their clients. The team handles the development and design of the site.  Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with QeWebby's pricing, noting it fits their budgets and provides good value for the cost. Feedback highlights their prompt delivery and quality work, with one client stating, "They offered fair prices, quality work, and quick turnaround." Another commented on their "solid pricing structure" that encourages repeat business. Overall, the sentiment is positive, with clients appreciating both the affordability and the quality of services received.
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    United States (9) England (1)
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  • Macovin Web Co. Logotype

    Macovin Web Co.

    5.0 2 reviews
    $1,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    15% UX/UI Design
    15% Search Engine Optimization
    10% Content Writing Services +7
    10% Conversion Optimization
    10% Graphic Design
    10% Low/No Code Development
    10% Web Design
    10% Web Development
    5% Ecommerce Marketing
    5% Mobile App Development

    Focus Areas

    20% User Research
    40% UX Strategy
    40% Usability Testing

    Macovin Web Co. is a web development company praised for delivering functional and attractive websites tailored to client needs. With a strong focus on ease of use and customization, 100% of reviewers highlight their responsiveness and ability to exceed expectations, with many noting their impressive understanding of client needs and value for cost.

    See all 2 projects

    Industry Experience

    Macovin Web Co. has received positive feedback primarily in the sports industry, specifically for their work with a sailing training organization. Clients commend their ability to create functional and attractive websites, ease of maintenance, and responsiveness. They are recognized for their understanding of client needs, timely project delivery, and effective communication. Overall, their strengths lie in web development, design customization, and SEO tools, making them a suitable choice for clients seeking expertise in the sports sector.

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    Select Industry to see insights

    Sports

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients consistently praise Macovin Web Co. for providing excellent value for their services. One reviewer noted the company as a 'great culture fit' and highlighted 'good value for cost'. Another even suggested that they should charge more for their outstanding services, indicating strong satisfaction with the pricing relative to the quality delivered. Overall, the sentiment reflects a positive perception of the company's pricing structure and the value received.
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  • Applab Design Logotype

    5.0 1 review
    $1,000+
    $50 - $99 / hr
    2 - 9
    Lexington, KY

    Services provided

    20% UX/UI Design
    20% Custom Software Development
    20% Mobile App Development +2
    20% Web Design
    20% Web Development

    Focus Areas

    15% User Research
    65% Usability Testing
    20% UX Strategy

    Applab Design is a web development company known for its effective project management and professionalism. According to reviews, 100% of clients were impressed by their communication and adherence to deadlines. The company successfully completed a multilingual website project ahead of schedule, highlighting their commitment to client satisfaction and alignment with client values and budget.

    See all 1 projects

    Industry Experience

    Applab Design has demonstrated expertise primarily in the business services industry, particularly with notarial services. Clients praised their professionalism, effective communication, and ability to deliver projects ahead of schedule. The company's strengths include providing good value for cost and aligning with client values. Overall, sentiment in this sector is highly positive, indicating that Applab Design is well-suited for projects requiring strong web development capabilities and excellent client engagement.

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    Select Industry to see insights

    Business services

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with Applab Design's pricing, noting it aligns well with their budgets and offers good value for the cost. One client specifically highlighted the company's pricing as a deciding factor for selection, stating it fit their budget while also emphasizing the overall value received. The positive sentiment surrounding cost-effectiveness is reinforced by timely project completion and effective communication, contributing to a favorable perception of the company's value.
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  • Startechup Logotype

    4.8 6 reviews
    $5,000+
    < $25 / hr
    10 - 49
    Cebu City, Philippines

    Services provided

    15% UX/UI Design
    40% IT Staff Augmentation
    15% Custom Software Development +2
    15% Mobile App Development
    15% Web Development

    Focus Areas

    20% User Research
    60% UX Strategy
    20% Usability Testing

    Startechup is a dedicated software development company specializing in UX/UI design, digital interface design, and user-centered solutions. They have received overwhelmingly positive feedback, with 100% of clients praising their exceptional project management, communication, and ability to meet deadlines. About 50% of reviewers highlighted their cost-effectiveness and professional team. Their expertise in creating user-friendly applications is consistently commended.

    See all 6 projects

    Reviews mention Innovative

    Clients have consistently praised Startechup for their innovative approach to web design and development. One client emphasized the creativity and unique solutions provided, contrasting it with their previous experiences where innovation was lacking. They noted that Startechup's ability to listen and collaborate on project needs resulted in excellent outcomes, further highlighting their commitment to delivering tailored and effective solutions.
    • Web Design for Pharmaceutical Company
      5.0 Jun 25, 2015

      I used to work with a company in India, and there was no creativity. With Startechup, we get the kind of innovative solutions and creativity that I didn't find with my previous Web design company.

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    1 of 2 UX/UI Design reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Site & Mobile App Dev for Professional Conference Organizers

    5.0 — Startechup initially built a site and mobile app for a professional conference organizer in 2015. They were hired again to refine the site on WordPress, the Android app using Java, and the iOS app Read more
    Read 2 Reviews

    Industry Experience

    Startechup has demonstrated expertise across various industries, notably in event management, e-commerce, SaaS, and business services. Clients commend their exceptional project management, effective communication, and ability to deliver high-quality solutions on time. The company is particularly praised for their work in developing mobile applications for conferences and e-commerce platforms, consistently enhancing user engagement and functionality. Overall sentiment is positive, indicating Startechup is a strong fit for clients in the events, technology, and retail sectors.

    Read All Reviews

    Select Industry to see insights

    Other Industry Software IT Services Healthcare Business services
    $1,000 $2,500 $7,500

    UI/UX Design - Web & Mobile

    Our UI/UX design services package is designed to help businesses create intuitive and visually appealing digital experiences. We use a user-centered approach to design, ensuring that the end product meets the needs and expectations of your target audience. With our expertise, we can help you increase user engagement and business success.
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  • Unikove Technologies Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Noida, India

    Services provided

    15% UX/UI Design
    25% Custom Software Development
    20% Mobile App Development +10
    10% Web Development
    5% API Development
    5% E-Commerce Development
    5% IT Staff Augmentation
    5% Web Design
    2% DevOps Managed Services
    2% ERP Consulting and SI
    2% Enterprise App Modernization
    2% Robotics Process Automation
    2% Wearable App Development

    Focus Areas

    30% User Research
    70% UX Strategy

    Unikove Technologies is a software development company. The team provides Custom Software Development and Mobile App Development and is located in Noida, India and Harrow, England.

    Read more
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  • Obvious Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    10 - 49
    Bengaluru, India

    Services provided

    50% UX/UI Design
    50% Mobile App Development

    Focus Areas

    30% User Research
    50% UX Strategy
    20% Usability Testing

    Obvious is an user experience agency and mobile app development firm. Based in Bengaluru, India, the firm provides UX/UI Design and Mobile App Development.

    Read more
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  • CLEIO Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    50 - 249
    Trois-Rivières, Canada

    Services provided

    10% UX/UI Design
    10% Computer Engineering
    10% Custom Software Development +7
    10% Digital Engineering
    10% Engineering
    10% IoT Development
    10% Mobile App Development
    10% Product Design
    10% Wearable App Development
    10% Web Design

    Focus Areas

    40% User Research
    40% UX Strategy
    20% Usability Testing

    CLEIO is a midsize Product Design company located in Trois-Rivières, Canada and Laval, Canada. The team provides Product Design and Engineering.

    Read more
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  • I Concept Digital Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    10 - 49
    Subang Jaya, Malaysia

    Services provided

    10% UX/UI Design
    25% Web Design
    20% Web Development +4
    15% E-Commerce Development
    15% Social Media Marketing
    10% Digital Strategy
    5% Custom Software Development

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    I Concept Digital is a web design company. Headquartered in Subang Jaya, Malaysia and Singapore, the firm offers Web Design and Web Development.

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  • JAS Quantum Logotype

    JAS Quantum

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    50 - 249

    Services provided

    10% UX/UI Design
    10% AR/VR Development
    10% Blockchain +7
    10% Custom Software Development
    10% E-Commerce Development
    10% IoT Development
    10% Mobile & App Marketing
    10% Mobile App Development
    10% Web Design
    10% Web Development

    Focus Areas

    30% User Research
    40% Usability Testing
    30% UX Strategy

    JAS Quantum offers comprehensive IT services, specializing in backend Python development, application containerization, and enhancing application testing coverage. The reviews highlight their technical proficiency, particularly with Python, and praise their effective communication and project management skills. Clients commend JAS Quantum for being reliable and providing valuable suggestions for improving functionality and code clarity.

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  • SolCoders Logotype

    4.9 9 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Karachi, Pakistan

    Services provided

    10% UX/UI Design
    50% E-Commerce Development
    15% Custom Software Development +3
    15% Web Development
    5% Mobile App Development
    5% Web Design

    Focus Areas

    15% User Research
    50% UX Strategy
    35% Usability Testing

    SolCoders is a UX/UI design and development company known for its exceptional expertise in both Shopify and WordPress platforms. Across reviews, approximately 100% of clients praised their technical proficiency and project management, citing impressive UX and UI designs. Clients consistently highlight their commitment, responsiveness, and ability to exceed expectations, with no areas identified for improvement.

    See all 9 projects

    Reviews mention Honest

    Clients have praised SolCoders for their transparency and honesty throughout the project, particularly in managing delays. One client noted the team's commitment to maintaining communication and providing realistic timelines despite setbacks. Their proactive approach in explaining challenges and focusing on solutions has been highlighted as a rare quality in web development, fostering a strong client partnership. While there is room for improvement in project timeline management, the overall sentiment reflects a positive experience rooted in honest communication.
    • WooCommerce Plugin Dev for Website Dev Company
      4.5 Jul 28, 2025

      The team maintained excellent communication throughout the project, providing regular updates and responding quickly to our questions. While they didn't meet the original timeline, they handled the delays professionally by proactively communicating issues, explaining the reasons clearly, and providing realistic revised schedules. What stood out was their transparency about challenges and commitment to quality work.

      Read Full Review
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    2 of 2 UX/UI Design reviews are 5 stars
    1 new review for UX/UI Design in past 6 months
    Less than $10,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    E-Commerce Dev for Custom Mirror & Glass Products Company

    5.0 — SolCoders helped a custom mirror and glass products company migrate their e-commerce store from Shopware 5 to Shopify. The team developed a product configurator and designed a Shopify theme for the Read more
    Read 2 Reviews

    Industry Experience

    SolCoders has demonstrated expertise across various industries including eCommerce, media, agriculture, and business services. Clients commend their strong communication skills, attention to detail, and technical proficiency, particularly in developing Shopify apps, WooCommerce plugins, and custom web solutions. Overall sentiment is positive, with many clients noting significant impacts like increased revenue and enhanced user experiences. Businesses in need of tailored web development and eCommerce solutions may find them particularly suited for partnership.

    Read All Reviews

    Select Industry to see insights

    eCommerce Media Agriculture Business services IT Services Other industries

    View projects from:

    United States (2) Belgium (1) Canada (1) Germany (1)
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  • Cloudesign Technology Solutions Pvt. Ltd. Logotype

    Not yet reviewed

    $10,000+
    Undisclosed
    50 - 249
    Bengaluru, India

    Services provided

    10% UX/UI Design
    20% Robotics Process Automation
    15% IT Staff Augmentation +5
    15% Mobile App Development
    10% AI Development
    10% Custom Software Development
    10% IoT Development
    10% Web Development

    Focus Areas

    35% User Research
    45% UX Strategy
    20% Usability Testing

    Cloudesign Technology Solutions Pvt. Ltd. Is a Robotics Process Automation company founded in 2016. Their team offers Robotics Process Automation and IT staff augmentation.

    Read more
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  • Webcore Interactive and Games Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    10 - 49
    Orlando, FL

    Services provided

    25% UX/UI Design
    50% Web Design
    10% AR/VR Development +3
    5% API Development
    5% DevOps Managed Services
    5% Mobile & App Marketing

    Focus Areas

    25% User Research
    75% UX Strategy

    Based in Orlando, Florida and São Paulo, Brazil, Webcore Interactive and Games is a web design company. Their services include Web Design and UX/UI Design.

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  • monotwo Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    10 - 49
    Vilnius, Lithuania

    Services provided

    25% UX/UI Design
    25% Web Design
    20% Web Development +2
    15% Branding
    15% Product Design

    Focus Areas

    33% User Research
    34% UX Strategy
    33% Usability Testing

    Monotwo is a web design agency. The Vilnius, Lithuania-based firm was founded in 2014. Their services include Web Design and UX/UI Design.

    Read more
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  • Salkantai Logotype

    Salkantai

    5.0 2 reviews
    $5,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    15% UX/UI Design
    20% Mobile App Development
    15% AI Agents +4
    15% AI Development
    15% Custom Software Development
    15% Web Development
    5% IT Staff Augmentation

    Focus Areas

    15% User Research
    60% UX Strategy
    25% Usability Testing

    Salkantai is a UX/UI design company specializing in user-centered design, with a notable focus on creating responsive digital interfaces. Clients have praised their autonomy and maturity, with 100% of reviewers highlighting their understanding of stakeholder needs. The feedback is overwhelmingly positive, with an emphasis on their ability to deliver projects efficiently and on time.

    See all 2 projects
    1 of 1 UX/UI Design reviews are 5 stars
    1 new review for UX/UI Design in past 6 months
    Unknown avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Web & Mobile App Development & Design for FinTech Company

    5.0 — Salkantai developed and designed a web and mobile app user portal for a fintech company. The team built an app to allow end users to monitor their sales activities and provided project Read more
    Read 1 Review

    Industry Experience

    Salkantai has demonstrated expertise primarily in the Financial Services industry, specifically within Fintech as a Payment Facilitator. Client feedback highlights their strengths in developing user-centric web and mobile solutions, emphasizing efficiency, autonomy, and strong alignment with client needs. The overall sentiment is positive, noting their responsiveness and ability to deliver quality work on time, making them a strong candidate for projects requiring technological innovation in financial services.

    Read All Reviews

    Average Project Cost Breakdown

    What Clients Have Said

    Clients appreciate Salkantai's pricing as it aligns well with their budgets, highlighting it as a key factor in their selection. Feedback indicates that the company offers good value for the cost, with one client noting a strong culture fit and effective project delivery. Overall, the sentiment reflects satisfaction with the balance of quality and affordability, underlining Salkantai's ability to meet client needs without significant delays or compromises.
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  • USA Link System Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Bălți, Moldova

    Services provided

    10% UX/UI Design
    10% Branding
    10% Content Marketing +8
    10% Digital Strategy
    10% Email Marketing
    10% Mobile & App Marketing
    10% Social Media Marketing
    10% Web Design
    10% Web Development
    5% Mobile App Development
    5% Search Engine Optimization

    Focus Areas

    30% User Research
    35% UX Strategy
    35% Usability Testing

    USA Link System is a branding company. They are based in Bălți, Moldova and have midsize team. They offer Branding and Digital Strategy.

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  • Ruess Group GmbH Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    Stuttgart, Germany

    Services provided

    25% UX/UI Design
    30% E-Commerce Development
    15% Web Development +3
    10% BI & Big Data Consulting & SI
    10% CRM Consulting and SI
    10% Low/No Code Development

    Focus Areas

    35% User Research
    35% UX Strategy
    30% Usability Testing

    Ruess Group GmbH is a small e-commerce development firm based in Stuttgart, Germany and München, Germany. Their services include E-Commerce Development and UX/UI Design.

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  • Windmill Smart Solutions Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    50 - 249
    Baar, Switzerland

    Services provided

    30% UX/UI Design
    30% Mobile App Development
    30% Web Development +1
    10% Other Application Development

    Focus Areas

    25% User Research
    60% UX Strategy
    15% Usability Testing

    Windmill Smart Solutions is a Baar, Switzerland-based UX company. Launched in 2012, the team provides UX/UI Design and Web Development.

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  • WEBDAD LLC Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    10 - 49
    Warszawa, Poland

    Services provided

    25% UX/UI Design
    55% Custom Software Development
    10% Digital Strategy +1
    10% Web Development

    Focus Areas

    40% User Research
    50% UX Strategy
    10% Usability Testing

    WEBDAD LLC offers comprehensive services including UX/UI design, interface development, backend development, and project management. The reviews highlight their flexible approach, use of modern technologies, and professional team. Recurring themes include effective communication, transparency, and customer satisfaction with the modern, user-friendly solutions provided.

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  • Web aziz Logotype

    Web aziz

    4.8 3 reviews
    $1,000+
    $25 - $49 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    20% Mobile App Development
    15% Web Development +7
    10% AI Development
    10% API Development
    10% Back Office Outsourcing
    10% Custom Software Development
    5% Cloud Consulting & SI
    5% Commercial Development
    5% E-Commerce Development

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Web aziz is a web development company renowned for providing comprehensive digital solutions, including mobile apps and web applications. Reviews highlight their excellent project management, timely delivery, and deep understanding of client needs, resulting in improved operational efficiency and customer engagement. Impressively, over 60% of manual work was reduced, although more detailed documentation is suggested for further improvement.

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    Industry Experience

    Web Aziz has demonstrated significant expertise in the Hospitality & Leisure industry, particularly in developing digital solutions that enhance operational efficiency and customer engagement. Their strengths include comprehensive project management, user-friendly application design, and a proactive approach to client needs, leading to improved booking processes and customer satisfaction. Overall sentiment in this sector is highly positive, indicating that they are well-suited for clients seeking digital transformation in travel and hospitality.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed that Web Aziz offers good value for cost, with one stating it was a decisive factor in their selection due to the company's high ratings and alignment with their values. Positive feedback highlights significant improvements in operational efficiency and customer engagement post-project, underscoring the effective return on investment. Overall sentiment reflects satisfaction with the pricing relative to the quality of service provided, although some clients suggested enhancements in documentation and follow-up communication.
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  • MEDIAMAKS UK Logotype

    MEDIAMAKS UK

    4.8 2 reviews
    $1,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    10% Content Marketing
    10% Digital Strategy +7
    10% E-Commerce Development
    10% Logo
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    MEDIAMAKS UK is a web development company specializing in domain hosting and website design. Reviews highlight their commitment to creating user-friendly sites and efficient project management, with 100% of feedback indicating positive client experiences and satisfaction. Clients commend them for their responsiveness and ability to exceed expectations.

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    Industry Experience

    MEDIAMAKS UK has demonstrated expertise in the legal industry, particularly in immigration law, by enhancing a law firm's online presence through effective domain hosting and website design. Clients commend their user-friendly solutions and responsive communication, highlighting their commitment to project management and timely delivery. The overall sentiment indicates a strong fit for legal sector firms seeking digital transformation and improved client engagement.

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    Average Project Cost Breakdown

    What Clients Have Said

    Clients appreciate MEDIAMAKS UK for their reasonable pricing and alignment with budget constraints. One client, the director of WH Solicitors, noted that the company’s pricing fit their budget while delivering a user-friendly website that met their needs. Overall, the sentiment reflects a positive perception of value for money, with clients highlighting the quality of service provided in relation to the costs incurred.
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  • Palpx Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    10 - 49
    Bengaluru, India

    Services provided

    40% UX/UI Design
    20% Branding
    15% Mobile App Development +2
    15% Web Development
    10% Digital Strategy

    Focus Areas

    40% User Research
    30% UX Strategy
    30% Usability Testing

    Palpx is an user experience company. Headquartered in Bengaluru, India, the team focuses on UX/UI Design and Branding.

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  • Digital Pixel Logotype

    5.0 1 review
    Undisclosed
    $100 - $149 / hr
    Freelancer
    Littleton, CO

    Services provided

    10% UX/UI Design
    25% Web Development
    20% Custom Software Development +4
    15% Web Design
    10% API Development
    10% Application Management & Support
    10% E-Commerce Development

    Focus Areas

    30% User Research
    40% UX Strategy
    30% Usability Testing

    Digital Pixel is a web development and IT support company, praised for their exceptional customer service and attentiveness. 100% of the reviewers highlight their prompt responses and effective communication. Their ability to deliver valuable services, such as website development and IT security support, makes them a reliable choice for technical assistance and website management needs.

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    Industry Experience

    Digital Pixel demonstrates notable expertise in the non-profit sector, particularly in providing website development and IT support for transit agencies. Feedback highlights their strong customer service, responsiveness, and alignment with client culture. Clients appreciate the value offered for costs and the ability to meet project needs effectively. Overall, sentiment in the non-profit industry is highly positive, making Digital Pixel an excellent partner for organizations seeking reliable tech support and website solutions.

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    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed positive sentiments regarding the company's pricing and value for money, highlighting it as a 'good value for cost.' One reviewer, a department director, emphasized the company's great culture fit and attentive customer service, which further enhances their perceived value. Overall, the feedback indicates satisfaction with the cost relative to the quality of service provided, with no significant areas for improvement noted.
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  • Little Planet Logotype

    Little Planet

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    2 - 9

    Services provided

    25% UX/UI Design
    25% Branding
    20% E-Commerce Development +3
    10% Low/No Code Development
    10% Packaging Design
    10% Web Development

    Focus Areas

    40% User Research
    40% UX Strategy
    20% Usability Testing

    Little Planet offers comprehensive services in UX/UI Design, focusing on brand identity, product design, and web application development. Overall, customer feedback emphasizes their exceptional attention to detail, commitment to customer conversion and retention, and seamless communication. The team's dedication and belief in their client's products significantly enhance the collaborative experience.

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  • Ai Core Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    10 - 49
    Buenos Aires, Argentina

    Services provided

    25% UX/UI Design
    25% IT Strategy Consulting
    25% Mobile App Development +2
    15% Custom Software Development
    10% Low/No Code Development

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Ai Core is an user experience agency launched in 2018. Their team provides UX/UI Design and IT strategy consulting.

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  • PureNet Logotype

    PureNet

    Not yet reviewed

    $10,000+
    Undisclosed
    50 - 249

    Services provided

    10% UX/UI Design
    30% E-Commerce Development
    20% Web Development +4
    15% Custom Software Development
    10% AI Consulting
    10% Web Design
    5% AI Development

    Focus Areas

    35% User Research
    45% Usability Testing
    20% UX Strategy

    PureNet is a York, England-based e-commerce development company. Launched in 2006, the team provides E-Commerce Development and Web Development.

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  • ENTRINE Logotype

    5.0 1 review
    $1,000+
    $50 - $99 / hr
    50 - 249
    Tallinn, Estonia

    Services provided

    20% UX/UI Design
    20% Mobile App Development
    20% Web Development +3
    15% AR/VR Development
    15% Video Production
    10% Low/No Code Development

    Focus Areas

    30% User Research
    40% UX Strategy
    30% Usability Testing

    ENTRINE offers comprehensive services including UX/UI design, interactive website builds, and Web3 minting experiences. The overall feedback highlights their exceptional visual design and aesthetics, punctual delivery, and thoughtful project management, though a more proactive strategic approach could have been beneficial.

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  • Nolte Logotype

    4.6 15 reviews
    $25,000+
    $100 - $149 / hr
    10 - 49
    Ciudad de México, Mexico

    Services provided

    10% UX/UI Design
    20% Business Consulting
    20% Custom Software Development +3
    20% Mobile App Development
    15% AI Development
    15% Web Development

    Focus Areas

    25% User Research
    50% UX Strategy
    25% Usability Testing

    Nolte is a versatile digital services provider specializing in website development, app creation, and branding solutions. The company consistently receives positive feedback for its professionalism, communication, and quality of work. Approximately 95% of reviewers highlight Nolte's strong project management and responsiveness, with several clients praising its ability to deliver creative, user-friendly, and tailored solutions. Overall, feedback is overwhelmingly positive, with minimal areas for improvement noted.

    See all 15 projects

    Reviews mention Timely

    Clients have consistently praised Nolte for their timely project delivery and effective communication. One client noted that the overall process was 'timely and with good quality,' highlighting prompt responses to feedback and quick resolution of issues. Another client remarked on their ability to turn projects around quickly, stating it was 'impressive.' Overall, the sentiment regarding timeliness is highly positive, with clients appreciating the agency's commitment to meeting deadlines and maintaining communication throughout the engagement.
    • Branding Design for Office Management Company
      5.0 Jul 21, 2017

      Everything was easy to deal with; it took me and my team a couple of hours to review and provide feedback. One or two days later, we came to the second round. We probably slowed the process down more than Nolte. The overall process was timely and with good quality.

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    • Web Dev for Cross-platform Media & Content Company
      4.0 May 24, 2017

      We’re all happy with Nolte’s design. They were able to turn the project around quickly, which was impressive. They had a ticket-filing system, and we kept in touch via email.

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    Industry Experience

    Nolte has demonstrated strong expertise across various industries, including real estate, education, advertising & marketing, manufacturing, media, energy & natural resources, financial services, and information technology. Clients commend Nolte for their effective branding, web development, and project management skills, highlighting their ability to deliver professional, user-friendly solutions. Overall sentiment is positive, particularly in the advertising & marketing sector, where they excel in client collaboration and creative execution, making Nolte a suitable partner for companies seeking robust digital solutions.

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    Select Industry to see insights

    Real estate Financial services Education Manufacturing Media Information technology Arts, entertainment & music Energy & natural resources Advertising & marketing Consulting

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Overall, client feedback on Nolte's cost and value for money is positive. One client noted a project cost of under $10,000, highlighting the quality of work received as 'great' and well-received internally. Another mentioned a $75,000 investment for an app, describing Nolte as a budget-friendly option compared to other agencies. Clients appreciate the balance of cost and quality, with many stating that the work exceeded their expectations relative to the investment made.
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    United States (14) England (1)
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  • Trinetrix360 Logotype

    Trinetrix360

    4.9 4 reviews
    Undisclosed
    $25 - $49 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    10% Branding
    10% Content Marketing +7
    10% E-Commerce Development
    10% Ecommerce Marketing
    10% Graphic Design
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Trinetrix360 is a company specializing in Shopify development and social media management. The feedback is overwhelmingly positive, highlighting their exceptional quality of work and excellent project management. Notably, 100% of reviewers commend their value for money, with particular emphasis on their outstanding delivery and support.

    See all 4 projects

    Industry Experience

    Trinetrix360 has demonstrated strong expertise in the eCommerce sector, particularly in Shopify development and social media management. Clients highlight their commitment to quality and exceptional project management, often noting the value for money provided. The overall sentiment is highly positive, showcasing the company's ability to deliver high-quality solutions and support, making them a suitable partner for businesses seeking reliable eCommerce development services.

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    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients highlight Trinetrix360's competitive pricing as a significant factor in their selection, noting it aligns well with their budget. One client specifically praised the company for delivering high-quality services that provide excellent value for money, stating, "A company worth for best, value for money products/services delivery." Overall, the sentiment regarding cost-effectiveness is overwhelmingly positive, with clients expressing satisfaction with both the pricing and the quality of work received.
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  • White Mountain Solutions Logotype

    White Mountain Solutions

    4.5 1 review
    $5,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    10% Branding
    10% Content Marketing +7
    10% Custom Software Development
    10% Digital Strategy
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    White Mountain Solutions is a marketing automation and workflow development company, praised for its ability to effectively implement tailored solutions. Their reviews highlight a 100% satisfaction rate, with clients appreciating their responsiveness and alignment with company values. They are noted for their creativity and efficiency, though some suggest minor improvements in documentation and UI polish.

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    Industry Experience

    White Mountain Solutions has garnered positive feedback primarily in the Advertising & Marketing industry. Clients commend their expertise in marketing automation and workflow development, citing strong communication and a culture fit as key strengths. The company's ability to adapt solutions to client needs and deliver on time enhances their reputation. Overall, they are well-suited for businesses seeking innovative marketing strategies and implementation support.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have praised White Mountain Solutions for providing good value for cost, highlighting a strong alignment of company values and culture fit. One client noted their impressive responsiveness and ability to deliver effective solutions tailored to specific needs. However, there were suggestions for improvement regarding formal documentation and UI polish, indicating that while the overall sentiment is positive regarding cost-effectiveness, there are areas where clarity could enhance the client experience.
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  • Reactiviti Logotype

    Reactiviti

    4.5 1 review
    $10,000+
    $200 - $300 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    10% AI Consulting
    10% Content Marketing +7
    10% Conversion Optimization
    10% E-Commerce Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Reactiviti is a digital marketing agency that excels in shaping and implementing digital strategies, with a focus on automation and AI to enhance online presence and ROI. Feedback from clients is overwhelmingly positive, highlighting their exceptional communication and industry expertise, with 100% of reviews noting their alignment with company culture and effective project management.

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    Industry Experience

    Reactiviti has garnered positive feedback across various industries, notably in the bitumen sector, where their expertise in digital marketing significantly enhanced online presence and ROI. Clients praised their exceptional communication, project management, and alignment with company values. Experts in implementing automation and AI, Reactiviti demonstrates a strong ability to transform traditional business strategies. Overall, their strengths lie in delivering tailored digital solutions and fostering long-lasting client relationships, making them an ideal fit for companies seeking innovative marketing strategies.

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    Select Industry to see insights

    Other Industry

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed positive feedback regarding Reactiviti's value for money, highlighting that the company provides good value for cost and has high ratings. One client noted the exceptional communication and milestone-based delivery, which contributed to their overall satisfaction. The successful transformation of their marketing strategy and the introduction of innovative solutions further underscored the perceived value, suggesting that Reactiviti effectively meets client needs within a reasonable budget.
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  • Urban Effect Media Logotype

    Urban Effect Media

    4.5 2 reviews
    $1,000+
    $25 - $49 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    20% Web Development
    10% Branding +6
    10% Digital Strategy
    10% Marketing Strategy
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    30% User Research
    40% UX Strategy
    30% Usability Testing

    Urban Effect Media is a UX/UI design company known for its expertise in User Experience and User Interface Design. With a focus on developing comprehensive design systems and strategies, 100% of reviewers praised their teamwork, client engagement, and extensive product research. They consistently deliver high-quality digital interface designs and meet project deadlines effectively.

    See all 2 projects

    Reviews mention Great team

    Clients consistently praise Urban Effect Media for their exceptional teamwork and effective client engagement. One reviewer noted the impressive collaboration among the 4-5 team members involved, highlighting their extensive product research and timely delivery of design systems and a website that accurately reflected the client's brand identity. Overall, the sentiment is overwhelmingly positive, emphasizing the team's professionalism and ability to meet project goals, although they could improve post-launch support.
    • UI/UX Design Services for Oil & Gas Production Company
      4.0 Oct 7, 2025

      Urban Effect Media’s teamwork, client engagement, and extensive product research were impressive. The team also developed our end client’s website, which was delivered in September 2025. The website was perfect and demonstrated the brand identity of our end client’s business.

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    0 of 1 UX/UI Design reviews are 5 stars
    1 new review for UX/UI Design in past 6 months
    Unknown avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    UI/UX Design Services for Oil & Gas Production Company

    4.0 — Urban Effect Media provided UI/UX design services for an oil and gas production company's end client. The team created wireframes, mock-ups, prototypes, and design systems for the end client's Read more
    Read 1 Review

    Industry Experience

    Urban Effect Media has demonstrated expertise in the Financial Services and Software industries, providing impactful web design and UI/UX solutions. Clients praised their ability to create engaging brand identities and effective design systems, noting timely delivery and strong communication. Overall sentiment is highly positive, particularly for projects focused on branding and user experience, making them a suitable partner for clients in fintech and software development.

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    Select Industry to see insights

    Software Financial services

    Average Project Cost Breakdown

    What Clients Have Said

    Clients commend Urban Effect Media for their cost-effectiveness and value for money, noting timely delivery and professional project management. One client highlighted their impressive ability to translate client ideas into reality, emphasizing the strong alignment of company values. However, suggestions for improvement include offering post-launch support at no extra cost, indicating that while clients are satisfied with the overall pricing, there may be room for enhanced service offerings.
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  • The Authority Club Logotype

    The Authority Club

    Not yet reviewed

    $1,000+
    $200 - $300 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    10% Branding
    10% Business Consulting +7
    10% Content Marketing
    10% Digital Strategy
    10% Logo
    10% Marketing Strategy
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    The Authority Club is a marketing agency focused on enhancing social media presence and driving website traffic. Despite achieving significant online engagement by attracting over a thousand visitors, clients report no sales conversions. The company is recognized for its punctuality and responsiveness, with 100% satisfaction in communication and professionalism. However, effectiveness in converting traffic into sales remains an area for potential improvement.

    Industry Experience

    The Authority Club has received positive feedback primarily from the Media industry, showcasing their ability to enhance social media presence and drive website traffic. Clients commend their professionalism, timely delivery, and responsiveness. However, while they successfully increased visitor engagement, the conversion to sales was lacking. Overall, The Authority Club demonstrates strong expertise in media-related projects, making them a suitable choice for clients aiming to build online visibility but may require additional strategies for sales conversion.

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    Select Industry to see insights

    Media

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive The Authority Club as offering reasonable pricing and professional service. One reviewer noted their affordability and timely delivery, stating, 'They were reasonable and professional.' However, concerns were raised about the overall value, as the project resulted in significant web traffic but did not translate into sales. This indicates a potential gap between cost and the effectiveness of the services provided.
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  • OffSure Software Solutions Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    10 - 49
    Austin, TX

    Services provided

    20% UX/UI Design
    20% Cloud Consulting & SI
    20% Mobile App Development +3
    20% Web Development
    10% Custom Software Development
    10% Low/No Code Development

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    OffSure Software Solutions is an user experience company launched in 2014. The firm offers UX/UI Design and cloud consulting & SI, and is small.

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  • Appsynth Logotype

    Not yet reviewed

    $25,000+
    $50 - $99 / hr
    50 - 249
    Bangkok, Thailand

    Services provided

    15% UX/UI Design
    70% Mobile App Development
    10% Web Development +1
    5% Mobile & App Marketing

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Appsynth is an app development firm founded in 2010. The company provides Mobile App Development and UX/UI Design, and is midsize.

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  • Argus Infotech Logotype

    Argus Infotech

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    10% UX/UI Design
    20% Custom Software Development
    20% Mobile App Development +3
    20% Search Engine Optimization
    20% Web Development
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Argus Infotech is a web development company specializing in custom Shopify website creation, optimization, and e-commerce solutions. Their reviews highlight a 100% satisfaction rate, with clients praising their creativity, technical expertise, and timely delivery. However, some suggest improving initial communication regarding technical limitations. Overall, Argus Infotech is commended for its attention to detail and responsive project management.

    Industry Experience

    Argus Infotech has demonstrated expertise in the consulting and e-commerce industries, particularly through custom website development and app solutions. Clients commend their creativity, technical proficiency, and timely delivery, highlighting successful projects like the Shopify website for Playful Meow. Overall, feedback reflects strong performance, with clients noting improved user engagement and sales potential. Their consultative approach and responsiveness to client needs further solidify their reputation, making them a suitable choice for e-commerce and consulting projects.

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    Select Industry to see insights

    Consulting

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have consistently praised Argus Infotech for providing good value for money, often highlighting their pricing as fitting within budget constraints. One client noted that the company's pricing was a significant factor in their selection, describing it as 'good value for cost.' Overall sentiment indicates satisfaction with the cost-effectiveness of services, though some feedback suggests that improved initial communication about technical limitations could enhance the value proposition.
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  • Techjet Logotype

    3.5 2 reviews
    $1,000+
    $25 - $49 / hr
    50 - 249
    Bengaluru, India

    Services provided

    10% UX/UI Design
    40% IT Staff Augmentation
    10% Custom Software Development +5
    10% Mobile App Development
    10% Product Design
    10% Web Development
    5% Application Testing
    5% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Techjet is a service provider that was engaged to complete web development tasks such as platform migration and content updates. However, the company has received overwhelmingly negative feedback, with 100% of reviewers reporting fraudulent behavior, including taking payments without completing projects and blocking further client communication.

    See all 2 projects

    Industry Experience

    Techjet has worked primarily within the Arts, Entertainment & Music industry, providing web development services. However, feedback highlights significant concerns regarding reliability and professionalism, with a notable review indicating dissatisfaction due to incomplete work and financial misconduct. Overall sentiment in this sector suggests potential clients should exercise caution when considering Techjet for projects, emphasizing the need for thorough vetting given the serious negative experiences reported.

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    Select Industry to see insights

    Arts, entertainment & music

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Feedback regarding Techjet's cost and value for money is overwhelmingly negative. One client reported that Techjet 'closed the company and ran off with our money,' indicating a severe lack of accountability and return on investment. Additionally, the same client advised potential customers to be wary, stating that Techjet 'are frauds taking money and running off.' Overall, clients express significant concerns about the company's integrity and the value they provide.
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  • Entrix Labs Logotype

    4.5 2 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Thiruvananthapuram, India

    Services provided

    10% UX/UI Design
    10% AI Consulting
    10% AR/VR Development +8
    10% Branding
    10% Custom Software Development
    10% E-Commerce Development
    10% ERP Consulting and SI
    10% Mobile App Development
    10% Web Development
    5% Enterprise App Modernization
    5% Product Design

    Focus Areas

    25% User Research
    50% Usability Testing
    25% UX Strategy

    Entrix Labs is a proficient development company specializing in mobile app, backend, and CMS development. Their professional and responsive approach has led to successful project outcomes, with 100% of reviews highlighting their excellence in project management and delivery. Clients particularly commend their seamless integration capabilities and robust infrastructure solutions, underscoring their commitment to quality and customer satisfaction.

    See all 2 projects

    Industry Experience

    Entrix Labs has demonstrated expertise in both the eCommerce and Automotive industries, receiving positive feedback for their comprehensive web and mobile application development, CMS integration, and proactive project management. Clients lauded their professionalism, effective communication, and timely delivery, resulting in high customer satisfaction. Notably, they excelled in creating scalable solutions on AWS, ensuring robust infrastructure and seamless operations. Organizations in these industries seeking reliable development partners will find Entrix Labs to be a strong fit.

    Read All Reviews

    Select Industry to see insights

    eCommerce Automotive

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Entrix Labs has received positive feedback regarding their pricing and value for money. Clients noted that their pricing fit within budget constraints while providing good value for the services rendered. For instance, the CEO of Nuance Digital highlighted that Entrix Labs was selected partly due to their pricing alignment with their budget. Similarly, the GoPlugable representative emphasized that Entrix Labs offered good value for the cost, contributing to an overall positive sentiment about the company's affordability and service quality.
    Read All Reviews

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    Qatar (1) Northern Ireland (1)
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  • BIGBANG Design Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    10 - 49
    Shanghai, China

    Services provided

    80% UX/UI Design
    10% Other Design
    10% Web Design

    Focus Areas

    50% User Research
    25% UX Strategy
    25% Usability Testing

    Located in Shanghai, China, BIGBANG Design is an UX company. They provide UX/UI Design and Other Design and were founded in 2015.

    Read more
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  • Techinnover Analytics Limited Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Lagos, Nigeria

    Services provided

    15% UX/UI Design
    25% Custom Software Development
    20% Mobile App Development +3
    20% Web Development
    10% AI Development
    10% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Founded in 2016, Techinnover Analytics Limited is a small Lagos, Nigeria-based custom software development firm. Their team focuses on Custom Software Development and Web Development.

    Read more
    View Profile
  • Superrb Logotype

    Superrb

    Not yet reviewed

    $10,000+
    Undisclosed
    10 - 49

    Services provided

    10% UX/UI Design
    35% Web Design
    20% Web Development +3
    15% E-Commerce Development
    10% Branding
    10% Digital Strategy

    Focus Areas

    35% User Research
    40% UX Strategy
    25% Usability Testing

    Superrb is a web design company. The team specializes in Web Design and Web Development, and the firm is headquartered in Hayling Island, England.

    Read more
    View Profile
  • Doc4 Design Logotype

    Not yet reviewed

    $25,000+
    $200 - $300 / hr
    2 - 9
    Rogers, AR

    Services provided

    10% UX/UI Design
    30% Mobile App Development
    30% Web Development +2
    20% Custom Software Development
    10% Graphic Design

    Focus Areas

    40% User Research
    40% UX Strategy
    20% Usability Testing

    Founded in 2005, Doc4 Design is a small website development firm located in Rogers, Arkansas. Their team provides Web Development and Mobile App Development.

    Read more
    View Profile
  • Wzór UX Agency Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    2 - 9
    Lublin, Poland

    Services provided

    90% UX/UI Design
    10% Branding

    Focus Areas

    40% User Research
    50% UX Strategy
    10% Usability Testing

    Wzór UX Agency is an user experience agency. The team specializes in UX/UI Design and Branding, and the agency is located in Lublin, Poland.

    Read more
    View Profile
  • JOYIT Logotype

    JOYIT

    4.0 3 reviews
    $10,000+
    $25 - $49 / hr
    50 - 249

    Services provided

    10% UX/UI Design
    10% Cloud Consulting & SI
    10% Custom Software Development +7
    10% Cybersecurity
    10% IT Managed Services
    10% IT Staff Augmentation
    10% IT Strategy Consulting
    10% Mobile App Development
    10% Recruiting
    10% Web Development

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    JOYIT is a consulting firm specializing in DevSecOps, infrastructure, and backend development, providing services to industries such as mining and online marketing. Overall, feedback is 100% positive, highlighting their effective communication, timely project delivery, and alignment with client values, though there is room for improvement in resource management. Their services are valued for good pricing and high-quality outcomes.

    See all 3 projects

    Reviews mention Communicative

    Clients have consistently praised JOYIT's communicative approach, highlighting their fluency in communication and responsiveness to project needs. One client noted the effectiveness of communication via email and WhatsApp, emphasizing their quick proposal delivery. Overall, the sentiment regarding JOYIT's communication is highly positive, with clients appreciating their proactive engagement and the clarity in interactions.
    • DevOps Consulting & Process Automation for Software Company
      3.5 Jun 18, 2025

      JOYIT has managed the project adequately and responded to our needs. We communicate via email and WhatsApp. We appreciate the fluency in communication.

      Read Full Review
    Read All Reviews

    Industry Experience

    JOYIT has demonstrated expertise primarily in the Information Technology sector, providing consulting services in DevSecOps, infrastructure automation, and backend/frontend development. Clients commend their effective communication, timely delivery, and reasonable pricing, particularly in the mining and online marketing industries. Overall sentiment reflects satisfaction with JOYIT's responsiveness and project management capabilities, making them a suitable partner for IT-related projects in various domains.

    Read All Reviews

    Select Industry to see insights

    Information technology

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed positive sentiment regarding JOYIT's overall cost and value for money. One project manager noted that JOYIT's pricing fit their budget and provided good value for the cost, highlighting their reasonable prices and good resources. Another client appreciated the quick proposal response and the effective automation of manual tasks, indicating that the services received were well worth the investment.
    Read All Reviews

    View projects from:

    Argentina (1) Peru (1)
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Spaceberry Studio
2 Qubstudio
3 Momentum Design Lab
4 Excited
5 AgileEngine
6 GeekyAnts
7 Creative Navy
8 Eleken
9 Widelab
10 Darly Solutions
11 PowerGate Software
12 Merge Rocks
13 NetBramha Studios
14 UX Connections
15 Linkup ST

List of the Top 15 User Research Firms

  1. Spaceberry Studio Logotype

    Spaceberry Studio

    $10,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    35.5/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    100% UX/UI Design
    56% User Research
    View Profile Visit Website
  2. Qubstudio Logotype

    Qubstudio

    $10,000+
    $50 - $99 / hr
    50 - 249
    L'viv, Ukraine

    Ability to deliver

    36.7/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    7.3/10 Market Presence

    Service focus

    100% UX/UI Design
    33% User Research
    View Profile Visit Website
  3. Momentum Design Lab Logotype

    Momentum Design Lab

    $25,000+
    $150 - $199 / hr
    10 - 49
    Palo Alto, CA

    Ability to deliver

    35.6/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    7/10 Market Presence

    Service focus

    65% UX/UI Design
    40% User Research
    35% Other
    View Profile Visit Website
  4. Excited Logotype

    Excited

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    35.6/40.0
    19/20 Reviews
    10/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    90% UX/UI Design
    35% User Research
    10% Other
    View Profile Visit Website
  5. AgileEngine Logotype

    AgileEngine

    $25,000+
    $25 - $49 / hr
    1,000 - 9,999
    Boca Raton, FL

    Ability to deliver

    34.1/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    20% UX/UI Design
    25% User Research
    80% Other
    View Profile Visit Website
  6. GeekyAnts Logotype

    GeekyAnts

    $10,000+
    $25 - $49 / hr
    250 - 999
    Bengaluru, India

    Ability to deliver

    37.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    10% UX/UI Design
    35% User Research
    90% Other
    View Profile Visit Website
  7. Creative Navy Logotype

    Creative Navy

    $5,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    35.4/40.0
    19/20 Reviews
    10/10 Clients & Experience
    6.4/10 Market Presence

    Service focus

    100% UX/UI Design
    30% User Research
    View Profile Visit Website
  8. Eleken Logotype

    Eleken

    $10,000+
    $25 - $49 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    35.3/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    100% UX/UI Design
    25% User Research
    View Profile Visit Website
  9. Widelab Logotype

    Widelab

    $5,000+
    $50 - $99 / hr
    50 - 249
    Gdańsk, Poland

    Ability to deliver

    33.7/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    50% UX/UI Design
    35% User Research
    50% Other
    View Profile Visit Website
  10. Darly Solutions Logotype

    Darly Solutions

    $1,000+
    $50 - $99 / hr
    50 - 249
    McKinney, TX

    Ability to deliver

    34.3/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    30% UX/UI Design
    50% User Research
    70% Other
    View Profile Visit Website
  11. PowerGate Software Logotype

    PowerGate Software

    $10,000+
    < $25 / hr
    250 - 999
    Hanoi, Vietnam

    Ability to deliver

    35.9/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    15% UX/UI Design
    30% User Research
    85% Other
    View Profile Visit Website
  12. Merge Rocks Logotype

    Merge Rocks

    $10,000+
    $25 - $49 / hr
    10 - 49

    Ability to deliver

    34.9/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    60% UX/UI Design
    30% User Research
    40% Other
    View Profile Visit Website
  13. NetBramha Studios Logotype

    NetBramha Studios

    $25,000+
    $50 - $99 / hr
    50 - 249
    Bengaluru, India

    Ability to deliver

    31.5/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    100% UX/UI Design
    50% User Research
    View Profile Visit Website
  14. UX Connections Logotype

    UX Connections

    $1,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    32.4/40.0
    17.2/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    65% UX/UI Design
    50% User Research
    35% Other
    View Profile Visit Website
  15. Linkup ST Logotype

    Linkup ST

    $10,000+
    $50 - $99 / hr
    50 - 249
    Wrocław, Poland

    Ability to deliver

    33.8/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    100% UX/UI Design
    30% User Research
    View Profile Visit Website
  16. Crafton Logotype

    Crafton

    $10,000+
    $50 - $99 / hr
    50 - 249
    Poznań, Poland

    Ability to deliver

    33/40.0
    17/20 Reviews
    10/10 Clients & Experience
    6/10 Market Presence

    Service focus

    50% UX/UI Design
    35% User Research
    50% Other
    View Profile Visit Website
  17. League Design Agency Logotype

    League Design Agency

    $10,000+
    $50 - $99 / hr
    50 - 249
    New York, NY

    Ability to deliver

    36.4/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    20% UX/UI Design
    40% User Research
    80% Other
    View Profile Visit Website
  18. Capital Numbers Logotype

    Capital Numbers

    $10,000+
    $25 - $49 / hr
    250 - 999
    Kolkata, India

    Ability to deliver

    35.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    10% UX/UI Design
    35% User Research
    90% Other
    View Profile Visit Website
  19. Browser London Logotype

    Browser London

    $10,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    34.2/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    70% UX/UI Design
    30% User Research
    30% Other
    View Profile Visit Website
  20. Neuron Logotype

    Neuron

    $25,000+
    $150 - $199 / hr
    10 - 49
    San Francisco, CA

    Ability to deliver

    35.2/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    100% UX/UI Design
    20% User Research
    View Profile Visit Website
  21. Lollypop Design Studio - A Terralogic Company Logotype

    Lollypop Design Studio - A Terralogic Company

    $10,000+
    $25 - $49 / hr
    250 - 999
    Bengaluru, India

    Ability to deliver

    30.7/40.0
    15.4/20 Reviews
    9.9/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    55% UX/UI Design
    35% User Research
    45% Other
    View Profile Visit Website
  22. DOOR3 Logotype

    DOOR3

    $25,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    34.2/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    33% UX/UI Design
    40% User Research
    67% Other
    View Profile Visit Website
  23. Phenomenon Studio Logotype

    Phenomenon Studio

    $10,000+
    $50 - $99 / hr
    50 - 249
    Dover, DE

    Ability to deliver

    34/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    25% UX/UI Design
    50% User Research
    75% Other
    View Profile Visit Website
  24. LeverageUX Design House Logotype

    LeverageUX Design House

    $10,000+
    $50 - $99 / hr
    10 - 49
    Santa Rosa, CA

    Ability to deliver

    30.6/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    4.4/10 Market Presence

    Service focus

    90% UX/UI Design
    60% User Research
    10% Other
    View Profile Visit Website
  25. Cake & Arrow Logotype

    Cake & Arrow

    $50,000+
    $150 - $199 / hr
    10 - 49
    New York, NY

    Ability to deliver

    33.9/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    50% UX/UI Design
    40% User Research
    50% Other
    View Profile Visit Website
  26. JPLoft Logotype

    JPLoft

    $10,000+
    $50 - $99 / hr
    50 - 249
    Denver, CO

    Ability to deliver

    38.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    10% UX/UI Design
    30% User Research
    90% Other
    View Profile Visit Website
  27. Yellow Slice Logotype

    Yellow Slice

    $10,000+
    $25 - $49 / hr
    50 - 249
    Mumbai, India

    Ability to deliver

    31.9/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    75% UX/UI Design
    40% User Research
    25% Other
    View Profile Visit Website
  28. Riotters Logotype

    Riotters

    $10,000+
    $50 - $99 / hr
    10 - 49
    Szczecin, Poland

    Ability to deliver

    31.6/40.0
    17.4/20 Reviews
    9.6/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    50% UX/UI Design
    70% User Research
    50% Other
    View Profile Visit Website
  29. UPQODE Logotype

    UPQODE

    $5,000+
    $100 - $149 / hr
    50 - 249
    Nashville, TN

    Ability to deliver

    38/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    10% UX/UI Design
    33% User Research
    90% Other
    View Profile Visit Website
  30. Cieden Logotype

    Cieden

    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    31.5/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    100% UX/UI Design
    50% User Research
    View Profile Visit Website

Latest User Research Articles

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User Research Agency FAQs

Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.

Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:

  1. Spaceberry Studio

  2. Qubstudio

  3. Goji Labs

  4. AgileEngine

  5. Momentum Design Lab

  6. Widelab

  7. Excited

  8. Infinum

  9. Creative Navy

  10. Slide UX

  11. Darly Solutions

  12. Merge Rocks

  13. GeekyAnts

  14. Capital Numbers

  15. Neuron

A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.

Typical offerings include:

  1. Discovery workshops & stakeholder alignment
  2. Recruitment and screening of participants
  3. In-depth user interviews and contextual inquiries
  4. Remote and in-person usability testing
  5. Surveys, card sorting, and tree testing
  6. Diary studies, ethnographic research, and field observations
  7. Persona development and journey mapping
  8. Competitive and heuristic analysis
  9. Reporting, data visualization, and executive presentations

Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.

Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:

  • Number of participants and sessions
  • Recruitment complexity (B2B vs. consumer)
  • On-site versus remote research
  • Depth of analysis and deliverables required

Obtaining itemized proposals will clarify costs before you commit.

  • Review case studies that mirror your industry or product type.
  • Read verified client reviews to gauge reliability and communication.
  • Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
  • Ask about their participant recruitment process and data privacy practices.
  • Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.

Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.

  • Guaranteed results or ROI figures without explaining assumptions
  • Lack of transparency around recruitment sources or incentives
  • One-size-fits-all methodologies that ignore your product lifecycle
  • Deliverables limited to raw data without clear insights or next steps
  • Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.

  • Have you conducted studies with a similar target audience?
  • How do you recruit and screen participants?
  • Which methods do you recommend for our goals, and why?
  • What does your timeline look like from kickoff to final report?
  • How will findings be delivered and socialized with stakeholders?
  • Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.

An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.

Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.

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