Top User Research Companies
15 Leaders 15 Contenders
17,337 Companies
List of the Top User Research Firms
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$1,000+$25 - $49 / hr10 - 49
Services provided
15% UX/UI Design20% Custom Software Development15% AI Development +415% Social Media Marketing15% Web Development10% Branding10% Mobile App DevelopmentFocus Areas
50% User Research25% UX Strategy25% Usability TestingPaper to Pixel is a software development company. They are based in Lahore, Pakistan and have small team. They provide Custom Software Development and UX/UI Design.
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$1,000+< $25 / hr10 - 49Szczecin, Poland
Services provided
13% UX/UI Design22% Product Design20% Graphic Design +315% Architectural Design15% Logo15% Web DesignFocus Areas
25% User Research50% UX Strategy25% Usability TestingSsamireiArt is a small Product Design company. Established in 2021, the team focuses on Product Design and Graphic Design.
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$1,000+$150 - $199 / hr2 - 9
Services provided
25% UX/UI Design25% AR/VR Development25% Architectural Design +125% Video ProductionFocus Areas
35% User Research35% Usability Testing30% UX StrategyForesight Studios is an user experience design company. Their small team of employees is based in Wisconsin. Their team offers UX/UI Design and Architectural Design.
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UndisclosedUndisclosed2 - 9Phoenix, AZ
Services provided
10% UX/UI Design20% Search Engine Optimization20% Web Design +415% E-Commerce Development15% Web Development10% Content Marketing10% Conversion OptimizationFocus Areas
30% User Research40% UX Strategy30% Usability TestingSee all 1 projectsThe WordPress Expert is a web development company noted for its affordability. However, the overall feedback is negative, with 100% of reviewers indicating dissatisfaction due to project delays, unmet objectives, and deceptive tactics. A significant area for improvement is the company's project management and responsiveness to client needs.
Industry Experience
The WordPress Expert has experience in the business services sector, where they faced significant challenges. Feedback indicates a lack of timely delivery and poor project management, leading to disappointing outcomes. The overall sentiment from this industry suggests that potential clients should approach with caution, as their operations may not meet expectations for quality and responsiveness.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed concerns regarding the overall value and pricing of The WordPress Expert's services. One client noted they chose the company for its 'good value for cost,' yet they experienced significant project delays and a lack of responsiveness, leading to dissatisfaction with the outcomes. Overall sentiment reflects a disconnect between perceived value and actual service delivery, with one reviewer highlighting 'deceptive tactics' and classifying the project as an 'overall failure.'Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Quezon City, Philippines
Services provided
10% UX/UI Design10% Branding10% Custom Software Development +710% Graphic Design10% Logo10% Mobile App Development10% Pay Per Click10% Search Engine Optimization10% Web Design10% Web DevelopmentFocus Areas
35% User Research35% Usability Testing30% UX StrategyGodesQ Digital Marketing Services is a branding company. They are in Quezon City, Philippines. Their team offers Branding and Search Engine Optimization.
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$1,000+$50 - $99 / hrFreelancer
Services provided
30% UX/UI Design35% Web Design23% Search Engine Optimization +62% Branding2% Content Marketing2% Digital Strategy2% Ecommerce Marketing2% Market Research2% Marketing StrategyFocus Areas
33% User Research34% UX Strategy33% Usability TestingStefano Pesavento | Sviluppatore Web & Digital Marketing is a web design agency. They are headquartered in Vicenza, Italy, and their services include Web Design and UX/UI Design.
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UndisclosedUndisclosed50 - 249
Services provided
10% UX/UI Design10% Advertising10% Custom Software Development +710% E-Commerce Development10% Graphic Design10% Logo10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentFocus Areas
35% User Research35% Usability Testing30% UX StrategyEstablished in 2019, Tech Hub International is an Advertising company. The team focuses on Advertising and Social Media Marketing.
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$5,000+$100 - $149 / hr2 - 9Deerfield, IL
Services provided
15% UX/UI Design40% Web Development30% Web Design +115% Search Engine OptimizationFocus Areas
20% User Research60% UX Strategy20% Usability TestingFounded in 2019, Scherbius is a small web development company headquartered in Deerfield, Illinois. Their team focuses on Web Development and Web Design.
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$1,000+$50 - $99 / hr2 - 9Paris, France
Services provided
15% UX/UI Design40% Web Development15% Web Design +310% Application Management & Support10% E-Commerce Development10% Mobile App DevelopmentFocus Areas
20% User Research80% UX StrategyWeb development firm BLACKT AGENCY provides Web Development and Web Design. They are headquartered in Paris, France.
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$5,000+$50 - $99 / hr2 - 9
Services provided
10% UX/UI Design20% E-Commerce Development20% Web Design +515% Logo15% Web Development10% Search Engine Optimization5% Digital Strategy5% Social Media MarketingFocus Areas
25% User Research40% UX Strategy35% Usability TestingBad Dog is a web design company. They provide Web Design and E-Commerce Development and were established in 2013.
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$1,000+$25 - $49 / hr2 - 9L'viv, Ukraine
Services provided
10% UX/UI Design20% E-Commerce Development20% Web Development +710% Custom Software Development10% Mobile App Development10% Web Design5% API Development5% Blockchain5% Graphic Design5% LogoFocus Areas
25% User Research40% UX Strategy35% Usability TestingAmp_proger is a web development firm located in L'viv, Ukraine and Łódź, Poland. Launched in 2018, the team provides Web Development and E-Commerce Development.
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$1,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Services provided
10% UX/UI Design28% Digital Strategy20% Social Media Marketing +810% Conversion Optimization10% Web Design9% Logo5% Graphic Design5% Print Design1% E-Commerce Development1% Packaging Design1% Web DevelopmentFocus Areas
20% User Research70% UX Strategy10% Usability TestingProdesign. Is a Digital Strategy company. The Sofia, Bulgaria-based company was founded in 2007. Their team specializes in Digital Strategy and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49Bengaluru, India
Services provided
10% UX/UI Design15% E-Commerce Development15% Web Development +710% API Development10% Blockchain10% Custom Software Development10% Enterprise App Modernization10% Mobile App Development5% DevOps Managed Services5% Robotics Process AutomationFocus Areas
20% User Research40% UX Strategy40% Usability TestingWebsite development company Simplileap Digital LLP is headquartered in Bengaluru, India. They offer Web Development and E-Commerce Development and were established in 2020.
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$1,000+$50 - $99 / hr2 - 9Miami, FL
Services provided
20% UX/UI Design20% Branding20% Graphic Design +220% Packaging Design20% Web DesignFocus Areas
40% User Research30% UX Strategy30% Usability TestingYSPEX Agency is a branding company established in 2025. The small team specializes in Branding and Web Design.
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$1,000+$25 - $49 / hr10 - 49
Services provided
10% UX/UI Design20% Social Media Marketing15% Custom Software Development +515% Mobile App Development10% Digital Strategy10% E-Commerce Development10% Search Engine Optimization10% Web DevelopmentFocus Areas
35% User Research35% Usability Testing30% UX StrategySee all 1 projectsTexas Web Coders offers branding, eCommerce development, SEO, and secure payment integration services. The overall feedback indicates high satisfaction with their professional, proactive approach and exceptional attention to detail, resulting in significant improvements in traffic, conversions, and brand visibility. Clients recommend Texas Web Coders for their top-notch services and efficient project management.
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Undisclosed$25 - $49 / hr10 - 49Taxila, Pakistan
Services provided
10% UX/UI Design10% Content Marketing10% Custom Software Development +710% Digital Strategy10% Mobile App Development10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentFocus Areas
35% User Research35% Usability Testing30% UX StrategyEstablished in 2018, CODIRO Technologies is a small Digital Strategy company. Their services include Digital Strategy and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49Holroyd, Australia
Services provided
10% UX/UI Design10% Branding10% Content Marketing +710% Digital Strategy10% Mobile App Development10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentFocus Areas
35% User Research35% Usability Testing30% UX StrategyLaunched in 2024, qrandco is a small branding agency based in Holroyd, Australia. Their team provides Branding and Digital Strategy.
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$5,000+$25 - $49 / hr10 - 49Hyderabad, India
Services provided
10% UX/UI Design10% AI Development10% API Development +710% Custom Software Development10% DevOps Managed Services10% E-Commerce Development10% Microservices Architecture Services10% Mobile App Development10% Other Application Development10% Web DevelopmentFocus Areas
35% User Research35% Usability Testing30% UX StrategyDSK Solutions, an user experience company, offers UX/UI Design and Custom Software Development. The company is in Hyderabad, India.
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$1,000+$25 - $49 / hr10 - 49
Services provided
20% UX/UI Design20% Graphic Design20% Search Engine Optimization +220% Web Design20% Web DevelopmentFocus Areas
25% User Research50% UX Strategy25% Usability TestingVisionary Tech Solutions is a SEO services firm launched in 2024. The firm focuses on Search Engine Optimization and Web Design, and is small.
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Undisclosed< $25 / hr2 - 9Woking, England
Services provided
30% UX/UI Design40% Web Development20% Search Engine Optimization +110% BrandingFocus Areas
30% User Research60% Usability Testing10% UX StrategyWeb development firm Soniti - Web Design was launched in 2019. Headquartered in Woking, England, the team offers Web Development and UX/UI Design.
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$1,000+< $25 / hr2 - 9Miami, FL
Services provided
20% UX/UI Design20% Blockchain20% Branding +220% Web Design20% Web DevelopmentFocus Areas
35% User Research35% Usability Testing30% UX StrategyVisual Brands Agency, a branding company, is in Miami, Florida. Founded in 2015, the team focuses on Branding and Web Design.
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$1,000+$50 - $99 / hr2 - 9Wrocław, Poland
Services provided
10% UX/UI Design40% Web Design25% Web Development +215% E-Commerce Development10% Search Engine OptimizationFocus Areas
20% User Research60% UX Strategy20% Usability TestingDst Design is a web design agency. Their team is based in Wrocław, Poland. The agency specializes in Web Design and Web Development.
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$1,000+UndisclosedFreelancer
Services provided
35% UX/UI Design35% Web Design15% Search Engine Optimization +35% Branding5% Graphic Design5% LogoFocus Areas
35% User Research35% Usability Testing30% UX StrategyAlexandra Mendes Guerra | website design is a web design company. Founded in 2000, the team provides Web Design and UX/UI Design.
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$5,000+$100 - $149 / hrFreelancerBeograd, Serbia
Services provided
20% UX/UI Design30% AI Development25% Custom Software Development +125% Web DevelopmentFocus Areas
25% User Research50% UX Strategy25% Usability TestingCodeFavorite is an AI development company. Established in 2018, the team provides Artificial Intelligence and Custom Software Development. The company is located in Beograd, Serbia.
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$5,000+$25 - $49 / hr10 - 49
Services provided
20% UX/UI Design20% Custom Software Development20% Mobile App Development +220% Web Design20% Web DevelopmentFocus Areas
35% User Research35% Usability Testing30% UX StrategyM/S UPC SOFTWARE SOLUTION PRIVATE LIMITED is a web design company. The team offers Web Design and UX/UI Design, and the company is in Noida, India and Laverton North, Australia.
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$1,000+Undisclosed2 - 9Ahmedabad, India
Services provided
15% UX/UI Design65% Conversion Optimization20% Application TestingFocus Areas
60% User Research30% UX Strategy10% Usability TestingSee all 3 projectsRefraxon is a UX/UI design company renowned for enhancing user experience and interface design. They consistently deliver improvements, as evidenced by a 20% increase in order rates for a healthcare client. With no noted areas for improvement, 100% of reviews commend their expertise in user-centered design and professionalism.
1 of 1 User Research reviews is 5 starsLess than $10,000 avg. project costUser Research Experience
Refraxon received overwhelmingly positive feedback for their User Research services, with 100% of reviewers highlighting their expertise in enhancing UX/UI design. Clients reported a notable 20% increase in order rates post-project. Notable strengths include effective communication, timely project delivery, and a strong cultural fit, with 100% satisfaction in project outcomes. Clients emphasized the company's ability to drive user engagement and establish trust through data-driven design, with no requests for improvement noted.
Read Most Recent ReviewWas this helpful?
2 of 2 UX/UI Design reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsUX/UI Design PROJECT HIGHLIGHT
UI/UX Design for Professional Association
5.0 — Refraxon provided UI/UX design support to a professional association. They led basic analytics research, created user personas, redesigned the site's UI, and improved its membership form and Read moreWas this helpful?
Industry Experience
Refraxon has demonstrated expertise in the Education and Healthcare industries, focusing on enhancing user experience and interface design. In Education, they improved a platform's usability, leading to a more organized and user-friendly site. In Healthcare, they effectively designed a persuasive website for a medical device company, resulting in a 20% increase in order rates. Overall, feedback highlights their professionalism, timely delivery, and strong UX capabilities, making them a suitable fit for projects within these sectors.
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Education HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Refraxon received positive feedback regarding their cost and value for money. Clients noted the company's good value for cost, highlighting that their services led to measurable improvements, such as a 20% increase in order rates for one client. Additionally, timely project delivery and effective communication were praised, contributing to an overall sentiment of satisfaction with the investment made in their services. Clients felt that Refraxon's expertise in UX design justified the costs incurred.Was this helpful?
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UndisclosedUndisclosed2 - 9Worcester, MA
Services provided
25% UX/UI Design25% Branding25% Graphic Design +125% Marketing StrategyFocus Areas
50% User Research50% UX StrategyAction! by Design, an UX company, is based in Worcester, Massachusetts. They provide UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Brasília, Brazil
Services provided
45% UX/UI Design50% Logo5% Mobile App DevelopmentFocus Areas
30% User Research35% UX Strategy35% Usability TestingHeadquartered in Brasília, Brazil, Vizu Communication is a Logo company. Launched in 2010, the team provides Logo and UX/UI Design.
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
40% UX/UI Design40% Web Design20% BrandingFocus Areas
35% User Research35% UX Strategy30% Usability TestingDivas Web Design is a small Cluj-Napoca, Romania-based user experience agency. The team specializes in UX/UI Design and Web Design.
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UndisclosedUndisclosed2 - 9Fremont, CA
Services provided
25% UX/UI Design25% Branding25% Product Design +125% Web DesignFocus Areas
50% User Research50% UX StrategyAloki is an UX company. Their small team of employees is in Fremont, California. Their team offers UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Richmond, VA
Services provided
25% UX/UI Design25% Branding25% Corporate Photography +125% LogoFocus Areas
50% User Research50% UX StrategyAsh Co. Is an UX design company. Launched in 2018, the team focuses on UX/UI Design and Branding. The company is based in Richmond, Virginia.
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UndisclosedUndisclosed2 - 9
Services provided
25% UX/UI Design25% Branding25% Content Marketing +125% Social Media MarketingFocus Areas
50% User Research50% UX StrategyCurrent Forward is an user experience design company. Their small team of employees is in Austin, Texas. Their team provides UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Richmond, VA
Services provided
25% UX/UI Design25% Branding25% Logo +125% Web DesignFocus Areas
50% User Research50% UX StrategyUser experience agency Duane Smith Design is based in Richmond, Virginia. The team focuses on UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9
Services provided
25% UX/UI Design25% Back Office Outsourcing25% Content Marketing +125% Marketing StrategyFocus Areas
50% User Research50% UX StrategyB2P Partners, an user experience design agency, was founded in 2001. The agency focuses on UX/UI Design and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Campinas , Brazil
Services provided
25% UX/UI Design25% Digital Strategy25% Graphic Design +125% Web DesignFocus Areas
50% User Research50% UX StrategyWezen Design is an UX design agency. In Campinas , Brazil, the agency specializes in UX/UI Design and Digital Strategy.
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UndisclosedUndisclosed2 - 9London, England
Services provided
25% UX/UI Design50% Web Design15% Web Development +110% AR/VR DevelopmentFocus Areas
50% User Research25% UX Strategy25% Usability TestingWibbly Wobbly Website is a web design company launched in 2018. The company focuses on Web Design and UX/UI Design.
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UndisclosedUndisclosed2 - 9Birmingham , England
Services provided
25% UX/UI Design25% Branding25% Print Design +125% Web DesignFocus Areas
50% User Research25% UX Strategy25% Usability TestingBrighteye Creative is an UX agency. The team offers UX/UI Design and Branding and is headquartered in Birmingham , England.
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UndisclosedUndisclosed2 - 9Liverpool , England
Services provided
25% UX/UI Design25% Branding25% Digital Strategy +125% Web DesignFocus Areas
50% User Research50% UX StrategyEstablished in 2010, Cleversteam is a small Liverpool , England-based user experience design agency. Their team focuses on UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Merseyside, England
Services provided
25% UX/UI Design25% Search Engine Optimization25% Web Design +125% Web DevelopmentFocus Areas
50% User Research50% UX StrategyEstablished in 2002, Webthinking Web Design is an user experience design agency. Their services include UX/UI Design and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Liverpool , England
Services provided
25% UX/UI Design50% Web Design25% Graphic DesignFocus Areas
50% User Research25% UX Strategy25% Usability TestingPlumParrot Ltd. Is a Liverpool , England-based web design company. They focus on Web Design and UX/UI Design and were launched in 2017.
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UndisclosedUndisclosed2 - 9Edinburgh, Scotland
Services provided
25% UX/UI Design25% Digital Strategy25% Search Engine Optimization +125% Web DesignFocus Areas
50% User Research50% UX StrategyCazinc Digital is an user experience design company. The team provides UX/UI Design and Digital Strategy and is located in Edinburgh, Scotland.
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UndisclosedUndisclosed2 - 9Edinburgh , Scotland
Services provided
25% UX/UI Design25% Search Engine Optimization25% Web Design +215% Web Development10% AR/VR DevelopmentFocus Areas
50% User Research25% UX Strategy25% Usability TestingUser experience company Solomon Designs was founded in 2009. The team focuses on UX/UI Design and Search Engine Optimization and is based in Edinburgh , Scotland.
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UndisclosedUndisclosed2 - 9Glasgow , Scotland
Services provided
25% UX/UI Design25% Digital Strategy25% Web Design +125% Web DevelopmentFocus Areas
50% User Research50% UX StrategyPost Creative CIC is an user experience design agency. They are headquartered in Glasgow , Scotland and have small team of experts. Their services include UX/UI Design and Digital Strategy.
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UndisclosedUndisclosed2 - 9Ciudad de Guatemala, Guatemala
Services provided
40% UX/UI Design20% Content Marketing20% Digital Strategy +120% Social Media MarketingFocus Areas
35% User Research35% UX Strategy30% Usability TestingClicksplan is a small Ciudad de Guatemala, Guatemala-based user experience design company. Their services include UX/UI Design and Content Marketing.
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UndisclosedUndisclosed2 - 9
Services provided
25% UX/UI Design50% E-Commerce Development25% Web DesignFocus Areas
50% User Research50% UX StrategyThought and Mortar Ltd is an e-commerce development firm. They provide E-Commerce Development and UX/UI Design and are based in England.
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
40% UX/UI Design40% Market Research10% Business Consulting +110% Corporate Training & CoachingFocus Areas
35% User Research35% Usability Testing30% UX StrategySmall Market Research company Perspicacity Labs LLC, is headquartered in Baltimore, Maryland. The team focuses on Market Research and UX/UI Design.
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UndisclosedUndisclosed2 - 9Little Rock, AR
Services provided
25% UX/UI Design25% Branding25% Custom Software Development +125% Video ProductionFocus Areas
50% User Research50% UX StrategyHeadquartered in Little Rock, Arkansas, WORKlove is a branding company. The team specializes in Branding and UX/UI Design.
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UndisclosedUndisclosed2 - 9Hamburg, Germany
Services provided
25% UX/UI Design25% BI & Big Data Consulting & SI25% Custom Software Development +125% IoT DevelopmentFocus Areas
50% User Research50% Usability TestingEstablished in 2015, Vemedy GmbH is a small Hamburg, Germany-based UX design agency. Their team specializes in UX/UI Design and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9
Services provided
25% UX/UI Design25% Branding25% Business Consulting +125% Web DesignFocus Areas
50% User Research50% UX StrategyBranding firm Simplfi provides Branding and Web Design. They were founded in 2017.
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UndisclosedUndisclosed2 - 9Alajuela, Costa Rica
Services provided
25% UX/UI Design25% Application Testing25% Custom Software Development +125% Web DevelopmentFocus Areas
50% User Research50% UX StrategyFounded in 2021, Factor K Software is a small Alajuela, Costa Rica-based user experience agency. Their services include UX/UI Design and Custom Software Development.
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List of the Top 15 User Research Firms
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$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
35.5/40.018.6/20 Reviews10/10 Clients & Experience6.9/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
Ability to deliver
36.7/40.019.4/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
Ability to deliver
35.6/40.018.6/20 Reviews10/10 Clients & Experience7/10 Market PresenceService focus
65% UX/UI Design40% User Research35% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
35.6/40.019/20 Reviews10/10 Clients & Experience6.6/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
Ability to deliver
34.1/40.018.6/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$25 - $49 / hr250 - 999Bengaluru, India
Ability to deliver
37.2/40.020/20 Reviews10/10 Clients & Experience7.2/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
35.4/40.019/20 Reviews10/10 Clients & Experience6.4/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
100% UX/UI Design25% User Research -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
Ability to deliver
33.7/40.018.6/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$1,000+$50 - $99 / hr50 - 249McKinney, TX
Ability to deliver
34.3/40.018.6/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+< $25 / hr250 - 999Hanoi, Vietnam
Ability to deliver
35.9/40.018.8/20 Reviews10/10 Clients & Experience7.1/10 Market PresenceService focus
15% UX/UI Design30% User Research85% Other -
$10,000+$25 - $49 / hr10 - 49
Ability to deliver
34.9/40.019.8/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
31.5/40.016.2/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
32.4/40.017.2/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$50 - $99 / hr50 - 249Wrocław, Poland
Ability to deliver
33.8/40.018.6/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$50 - $99 / hr50 - 249Poznań, Poland
Ability to deliver
33/40.017/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$10,000+$50 - $99 / hr50 - 249New York, NY
Ability to deliver
36.4/40.019.8/20 Reviews10/10 Clients & Experience6.6/10 Market PresenceService focus
20% UX/UI Design40% User Research80% Other -
$10,000+$25 - $49 / hr250 - 999Kolkata, India
Ability to deliver
35.6/40.020/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
35.2/40.019.8/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$10,000+$25 - $49 / hr250 - 999Bengaluru, India
Ability to deliver
30.7/40.015.4/20 Reviews9.9/10 Clients & Experience5.3/10 Market PresenceService focus
55% UX/UI Design35% User Research45% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
34.2/40.018.6/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
33% UX/UI Design40% User Research67% Other -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
34/40.018.2/20 Reviews10/10 Clients & Experience5.8/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
34/40.018.6/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
30.6/40.016.2/20 Reviews10/10 Clients & Experience4.4/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
33.9/40.018.2/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr50 - 249Denver, CO
Ability to deliver
38.5/40.020/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
10% UX/UI Design30% User Research90% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
Ability to deliver
31.9/40.015.8/20 Reviews10/10 Clients & Experience6.1/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$10,000+$50 - $99 / hr10 - 49Szczecin, Poland
Ability to deliver
31.6/40.017.4/20 Reviews9.6/10 Clients & Experience4.6/10 Market PresenceService focus
50% UX/UI Design70% User Research50% Other -
$5,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
38/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% UX/UI Design33% User Research90% Other -
$10,000+$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
31.5/40.016.2/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
100% UX/UI Design50% User Research
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User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.