Top Call Center Services & Voice Services in Sydney

Ratings Updated: September 17, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Serves Sydney, Australia

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Sydney, Australia

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware has demonstrated significant expertise across diverse industries, including telecommunications, information technology, healthcare, eCommerce, and financial services. Feedback highlights their strengths in rapid project management, effective customer support, and adaptability to client needs. The telecommunications sector noted increased customer acquisition, IT firms praised Helpware for staff training and support efficiency, while healthcare clients emphasized improved patient engagement. Overall, sentiment is positive, with clients commending Helpware’s collaborative culture and responsiveness, making them a suitable partner across various sectors.
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Retail Automotive Telecommunications Information technology Other industries eCommerce Media Advertising & marketing Arts, entertainment & music Education Business services Financial services

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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Select VoiceCom

Not yet reviewed

Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Sydney, Australia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Great project management
Clients have expressed high satisfaction with Select VoiceCom's project management capabilities, noting their reliability and timely delivery of services. One client highlighted their dedication, stating, 'They always go above and beyond for us,' while also praising their handling of recruitment and campaign management. Overall, the sentiment reflects confidence in Select VoiceCom's ability to meet and exceed client expectations consistently.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Top Virtual Assistant

5.0 72 reviews

Verified

$1,000+

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

30% Back Office Outsourcing

30% Content Writing Services +3 services

10% Accounting

10% Search Engine Optimization

10% Social Media Marketing

Top Virtual Assistant is a customer support services provider specializing in call handling, inbound and outbound call center services. The company has received overwhelmingly positive feedback, with over 90% of reviews highlighting their professionalism, adaptability, and reliable customer service. Clients frequently commend their ability to improve customer communication and streamline administrative processes, with 80% noting significant improvements in scheduling and inquiry management.

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Reviews mention Adaptable
The overall sentiment regarding adaptability from client feedback is highly positive. Clients noted that Top Virtual Assistant consistently adapted to their specific working styles and changing requirements. For instance, one client highlighted their ability to adjust task priorities and reorganize workflows seamlessly. Another client appreciated their responsiveness to feedback and the smooth collaboration that resulted. This adaptability played a crucial role in enhancing project management efficiency and client satisfaction.

Call Center Services for Construction Management Software Co

5.0 Aug 18, 2025

Top Virtual Assistant managed the project in an organized and professional way. They consistently delivered tasks on time and were very responsive to our needs, often adjusting quickly to any changes or special requests. Communication was smooth and proactive, which made it easy for us to stay updated on progress and trust that our customer support operations were being handled effectively.
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Call Center Services for Construction Management Software Co

5.0 Aug 18, 2025

Their ability to stay available around the clock while maintaining a friendly and patient approach with our customers really stood out. We appreciate how quickly they adapt to our processes and how seamlessly they became an extension of our own team.
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Customer Support Services for Life Insurance Company

5.0 Aug 15, 2025

Their project management was efficient, with deliverables consistently provided on time. They were responsive to our needs, quickly addressing requests and adapting to any changes in requirement. I found their prompt communication and ability to adapt quickly to our processes most impressive, ensuring a smooth integration with our team.
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AI Agents for Appliance Repair Company

5.0 Dec 6, 2025

They were adaptable. Whenever we needed adjustments such as changing priority of tasks, reorganizing data flows, or adding new support processes, they efficiently accommodated our requirements.
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Administrative Support for Construction Company

5.0 Dec 19, 2025

Communication was clear and consistent. The Top Virtual Assistant team delivered work on time, asked questions when needed, and adapted to our workflow. They were professional, responsive, and easy to work with every step of the way.
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Average Project Cost Breakdown

$10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.
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United States (14) Canada (7) Australia (1) England (1)

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Sydney, Australia

1 Martin Place
Sydney, Australia 2000
2 - 5

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Task Virtual

4.9 54 reviews

Verified

$1,000+

< $25 / hr

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

40% Back Office Outsourcing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

10% Data Annotation Services

Task Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.

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Industry Experience

Task Virtual has demonstrated strong expertise across various industries, including Information Technology, Consumer Products & Services, Financial Services, Education, and Advertising & Marketing. Clients commend their effective communication, operational efficiency, and tailored strategies that enhance workflows and customer interactions. Positive sentiments are particularly noted in healthcare, where they excelled in improving patient support, as well as in education and financial services for optimizing online presence. Overall, they offer significant impact in operational support and digital marketing across these sectors.
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Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services Education

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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Task Virtual's competitive pricing and excellent value for money. One client noted, 'Pricing fit our budget' and emphasized 'good value for cost.' Another stated, 'Task Virtual delivered on everything they promised,' reflecting satisfaction with their investment. Overall, feedback indicates that Task Virtual's services not only meet client expectations but also contribute to significant cost savings, with some clients reporting reductions in operational costs and increased efficiency.
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United States (7) Canada (3) Australia (1) Germany (1) Ireland (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 12 time zones:

Middle East Time (MET)

India Standard Time (IST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

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Featured

What are Featured Providers?
SupportYourApp

4.8 86 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Sydney, Australia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, including Phone Support and Call Handling. Over 90% of reviewers praise their responsiveness, professionalism, and ability to manage high volumes of tickets, with many highlighting their project management skills and adaptability in offering 24/7 Customer Service Center support. The company consistently delivers value, maintaining a strong reputation for quality and client satisfaction.

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30 of 33 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
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Industry Experience

SupportYourApp has received positive feedback across multiple industries, including Financial Services, Media, Energy & Natural Resources, Retail, Information Technology, and Education. Clients highlight their scalability, responsiveness, and expertise in customer support, with notable achievements in improving response times and customer satisfaction. Financial services and retail companies benefit from their ability to handle complex inquiries, while tech firms appreciate their technical proficiency. Overall, industries seeking reliable customer support and effective communication will find SupportYourApp to be a suitable partner.
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Hospitality & leisure Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients have generally expressed satisfaction with SupportYourApp's pricing and perceived value, noting that their costs align well with budgets. For instance, a client from Lopay highlighted their good value for the cost, while another from Fourth Estate appreciated their budget-friendly pricing. However, some negative feedback regarding service quality and accountability suggests that not all clients felt they received the expected value, particularly when issues arose. Overall, the sentiment leans towards positive, but with caveats regarding service consistency.
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

This provider is fluent in 31 languages:

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Korean

French

Turkish

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This provider is available in 33 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

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six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Sydney, Australia

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Simply Contact

4.8 26 reviews

$1,000+

< $25 / hr

250 - 999

Serves Sydney, Australia

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Open to feedback
Simply Contact demonstrates a strong openness to feedback, as noted by a client from Metro AG, who highlighted their continuous communication and provision of analytics reports. The client emphasized that suggestions for improvement arise during the workflow, indicating an adaptable approach. They appreciated Simply Contact's willingness to address and implement changes based on feedback, reinforcing the overall positive sentiment towards the company's responsiveness and commitment to enhancing service quality.

Сall Сenter Services for International Wholesale Retailer

5.0 Jul 16, 2021

It is kind of hard to say because, as I said, we constantly get working reports, so points for improvement usually come up during the working process. Simply Contact is always open to the things we want to be improved or implemented.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Education, and Advertising & Marketing. Clients highlight their strengths in providing multilingual customer support, enhancing operational efficiency, and improving customer satisfaction metrics. Overall sentiment is positive, with feedback praising their adaptability, responsiveness, and ability to deliver tailored solutions. Organizations within these sectors can particularly benefit from Simply Contact's customer support services.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

This provider is fluent in 17 languages:

Arabic

Bulgarian

Czech

Dutch

English

French

German

Hungarian

Italian

Polish

Portuguese

Romanian

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This provider is available in 12 time zones:

Middle East Time (MET)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Arabia Standard Time (AST)

Central African Time (CAT)

Eastern African Time (EAT)

Israel Daylight Time (IDT)

Central European Time (CET)

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Illicium

4.8 22 reviews

$10,000+

$50 - $99 / hr

10 - 49

Mascot, Australia

Services provided

50% Sales Outsourcing

20% Corporate Training & Coaching

20% HR Outsourcing +1 service

10% Marketing Strategy

Illicium is a company specializing in Contact Center Services, particularly excelling in outbound call center and lead generation efforts. Reviews highlight their proactive and responsive approach, with 100% of feedback emphasizing timely delivery and effective communication. Their strategic focus on customer acquisition and value-aligned operations makes them a reliable partner for telemarketing services.

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Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding Illicium's openness to feedback, noting their efficient communication and adaptability. One client highlighted Illicium's 'mature reporting and communication process' and praised their ability to 'quickly adopt feedback.' Additionally, the responsiveness of the team was noted as impressive, although some clients suggested enhancing their strategic advisory capabilities for further improvement.

Market Research for Market and Business Dev Agency

4.5 Feb 21, 2023

Illicium has a mature reporting and communication process. They are really good at quickly adopting feedback. Very responsive team.
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Industry Experience

Illicium has received positive feedback across various industries, showcasing expertise in Information Technology, Consulting, Software, and eCommerce. Clients praised their effective sales strategies, lead generation, and project management, highlighting strong communication and alignment with business goals. The overall sentiment is favorable, particularly in IT and Consulting sectors, where their market insights and proactive engagement significantly impacted business outcomes.
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Advertising & marketing eCommerce Software Consulting Supply Chain, Logistics, and Transport Energy & natural resources Information technology IT Services

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Australia (17) United States (2) Philippines (1) England (1)

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1 of 1 Sydney-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Sydney

Sydney-based Call Center Services project highlight

Call Center & Lead Generation Services for Digital Mktg Co
5.0 — Illicium provided call center and lead generation services for a digital marketing and design company. The team worked on an outbound campaign to increase customer acquisition and drive profit Read more
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Pointer Strategy

5.0 6 reviews

$5,000+

$50 - $99 / hr

10 - 49

Sydney, Australia

Services provided

50% Recruiting

30% Sales Outsourcing

20% Corporate Training & Coaching

Pointer Strategy is a specialized sales consultancy offering cold email campaigns and lead generation services. Their reviews highlight a 100% satisfaction rate, with clients praising their effective project management, tailored strategies, and transparency. Approximately 80% mentioned their value-for-cost and culture fit, while 60% emphasized their excellent communication and responsiveness. Clients reported significant improvements in sales pipelines and appointment settings after engaging with Pointer Strategy.

See all 6 projects

Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Pointer Strategy's competitive pricing and strong value for money. One CEO noted that their selection was influenced by the company's pricing aligning with their budget and offering good value. Another client mentioned that Pointer even reduced prices as campaigns became more efficient, indicating a commitment to cost-effectiveness. Overall, feedback reflects a positive sentiment regarding the cost versus the results delivered, with many clients expressing satisfaction with the return on their investment.
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Australia (3) United States (2)

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Sydney, Australia

383 George Street
Sydney, Australia 2000
10 - 15

0488811114

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B2B Leads

5.0 3 reviews

$1,000+

Undisclosed

2 - 9

Miranda, Australia

Services provided

40% Demand Generation Marketing

35% Sales Outsourcing

15% Social Media Marketing +1 service

10% Direct Marketing

B2B Leads is a lead generation company specializing in creating targeted LinkedIn outreach campaigns. Overall, 100% of the feedback is positive, with clients highlighting their excellent project management, tailored communication, and effective lead generation strategies. Approximately 67% of reviewers appreciated the cultural fit and value for cost.

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Reviews mention Timely
The feedback regarding B2BLeads.com highlights their exemplary timeliness in project management. One client emphasized that B2BLeads delivered all items on time and responded promptly to inquiries, resulting in high satisfaction with their services. Their systematic approach and automation were praised, earning a score of 9.5 out of 10 for project management. Overall, the sentiment is highly positive, with clients appreciating both timely delivery and effective communication.

Digital Marketing for Management Consulting Company

5.0 Sep 5, 2023

The project management (PM) was excellent. B2BLeads is highly systematized. They have built a good process and then automated it. Their PM systems are by far the best I have seen for a business their size. I would give them 9.5 / 10 for PM, systems, and automation. Yes, they delivered on time. They respond quickly to our needs and questions and have customized a few things for us, which made a difference to our outcomes.
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Industry Experience

B2B Leads has demonstrated strong expertise in the Consulting and Human Resources industries. In Consulting, clients praised their effective lead generation strategies, resulting in consistent new business and improved revenue. The firm showcased excellent project management and communication, particularly in customized LinkedIn outreach. In Human Resources, their tailored approach led to increased client acquisition and enhanced market awareness. Overall, feedback is positive, highlighting B2B Leads' effective methodologies and high ROI for clients across these sectors.
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Consulting Human Resources

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients consistently praised B2B Leads for their cost-effectiveness and value for money. One client noted, 'Good value for cost' and highlighted the absence of a lock-in contract and a money-back guarantee as significant advantages. Another client emphasized a high return on investment, stating, 'my ROI is much higher than their cost.' Overall, the sentiment reflects a strong appreciation for the company's ability to deliver results that justify their pricing.
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Melbourne, Australia (1) Brisbane, Australia (1) Sydney, Australia (1)

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Salesdeck

5.0 1 review

$5,000+

$50 - $99 / hr

10 - 49

Pymble, Australia

Services provided

90% Sales Outsourcing

10% Email Marketing

Salesdeck is a telemarketing and lead generation company known for its professional approach and effective project management. According to reviews, they consistently meet success criteria and deliver tasks on time and within budget. A significant 100% of reviewers recommend their services, highlighting their high-quality service in the sector.

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Industry Experience

Salesdeck has demonstrated notable expertise in the IT Services sector, particularly in outbound telemarketing and lead generation. Clients have highlighted their professionalism, timely project delivery, and effective communication. The overall sentiment is highly positive, emphasizing Salesdeck's ability to meet success criteria and provide quality services. This makes them a strong candidate for organizations within IT Services seeking to enhance their outreach and partner acquisition efforts.
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IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Salesdeck is perceived as a valuable partner, with clients noting their professionalism and timely delivery of services. One client reported an investment of $32,500, emphasizing that Salesdeck met established success criteria while staying within budget. Overall, the sentiment indicates strong satisfaction with the cost-to-value ratio, as the services provided were deemed high-quality and effective, leading to a recommendation for future collaborations.
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Matchboard

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Queens Park, Australia

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Matchboard is a specialized company offering Contact Center Services, particularly in Customer Support Services and after-hours Inbound Call Center operations. Their reviews highlight a robust expertise in call handling and telephonic support, with a 100% positive feedback rate emphasizing their professionalism and knowledge in matching clients with suitable service providers. Notably, they effectively managed over 100 missed calls monthly, enhancing client operations.

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Industry Experience

Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.
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1 of 1 Sydney-based review is 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Sydney

Sydney-based Call Center Services project highlight

Call Center Services for Veterinary Clinic
5.0 — Matchboard provided call center services for a veterinary clinic, taking over overflow calls and providing support on an after-hours basis. Read more
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Featured

What are Featured Providers?

Virtual Sales Limited

4.8 20 reviews

Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Sydney, Australia

Services provided

50% Call Center Services

50% Sales Outsourcing

Virtual Sales Limited is a distinguished provider of Contact Center Services, specializing in Outbound Call Center and Telemarketing Services. The company consistently garners positive feedback, with 100% of reviewers praising their project management and timely communication. Clients highlight their industry expertise and impressive ability to generate leads and appointments, with no reported areas for improvement, underscoring their exceptional service delivery and professionalism.

See all 20 projects

Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Virtual Sales Limited's excellent value for money, with multiple reviews noting that their pricing fits within budget while delivering significant results. One client emphasized the 'good value for cost' and another mentioned they 'booked 12 meetings' with a '5% conversion rate,' showcasing effective lead generation. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost-effectiveness and quality of service provided.
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More responsive than most other service providers

Virtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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England (9) United States (4) Bulgaria (1) Croatia (1) France (1)

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Valoris Center

4.9 15 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Sydney, Australia

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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7 of 9 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Retail Company
5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read more
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Industry Experience

Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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A-SALES AB

4.8 68 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Sydney, Australia

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a Contact Center Services company specializing in outbound sales and pipeline generation. The company receives positive feedback for their organized project management and ability to tailor outreach to specific industries and buyer personas. Approximately 87.5% of reviews highlight their effective communication and targeted approach. Clients appreciate their value for cost and effectiveness in booking 10-22 qualified meetings per month.

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Reviews mention Timely
Clients consistently praised A-SALES AB for their timely project management and delivery. For instance, one client noted that all deliverables were completed on time or ahead of schedule, while another highlighted that follow-ups and progress reports were consistently provided without delays. A common sentiment was their structured approach, with clear timelines set from the outset, ensuring that campaigns and meetings were executed promptly, thereby fostering a reliable and efficient collaboration.

Web Optimization & Apptmt Setting for Business Services Co

5.0 Jun 11, 2024

Yes they did, even before the estimated time!
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Email Marketing & Lead Generation for WealthTech Company

5.0 May 6, 2024

Very, very prompt and timely delivery. Helping us stay on our timeline by being proactive.
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Lead Generation Services for IT Company

5.0 Apr 2, 2024

Never missed a beat, they delivered results punctually, but it was their responsiveness that solidified our partnership.
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Lead Generation for Digital Marketing Agency

5.0 Mar 29, 2024

Yes, they were punctual and detailed. Every deadline was respected well in advance and they replied to queries quickly.
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Lead Gen & Appointment Setting for Video Solutions Company

5.0 Mar 29, 2024

Always on the ball and time-conscious, they met deadlines without sacrificing quality.
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16 of 16 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Average Project Cost Breakdown

Less than $10,000 (20) $10,000 to $49,000 (14)

What Clients Have Said
Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.
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United States (15) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4 services

15% Back Office Outsourcing

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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Reviews mention High-quality work
Clients consistently commend hammerjack for delivering high-quality work, particularly in providing skilled candidates. One manager noted the 'exceptionally good candidate' provided for an Executive Assistant role, highlighting the 'surprising' quality given the low costs. Another client emphasized the 'service and competency of staff,' reinforcing hammerjack's reputation for excellence. Overall, the sentiment reflects a strong satisfaction with the quality of work and responsiveness throughout the engagement.

Staffing Services for Recruitment Marketplace

5.0 Aug 8, 2023

The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant. The level of candidates provided was very surprising, especially considering the low costs associated.
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Business Services for Digital Marketing & Consulting Agency

5.0 Aug 23, 2021

Service and competency of staff! They have a reputation for the high quality of staff and service. Everything from recruitment to ongoing management has been seamless.
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Industry Experience

hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.
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Human Resources Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
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Sydney Digital Agency

5.0 4 reviews

$5,000+

Undisclosed

2 - 9

Potts Point, Australia

Services provided

15% Pay Per Click

15% Search Engine Optimization

10% Advertising +6 services

10% Content Marketing

10% Sales Outsourcing

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

Sydney Digital Agency specializes in web design, development, and digital marketing solutions, demonstrating a strong commitment to client satisfaction. With 100% positive feedback from reviewers, the agency is praised for its efficiency, professionalism, and exceptional customer service. Clients frequently commend Farhad for his dedication and effective communication. Notably, 75% of reviews highlight the agency's ability to exceed expectations and deliver personalized solutions.

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Reviews mention Helpful
Clients have expressed high satisfaction with Sydney Digital Agency, highlighting their efficient and professional communication. One client noted the owner's personal assistance, even outside regular hours, which contributed to a positive experience. The agency's honesty and cost-effectiveness were also pivotal in the decision-making process. Overall, the sentiment conveyed in the reviews is overwhelmingly positive, with clients appreciating the dedicated support and successful project outcomes.

Web & E-Commerce Dev for Engraving, Trophy & Framing Company

5.0 Jul 7, 2021

The workflow between our team and theirs was efficient and professional, with timely communications. They provided personal help even on weekends and after hours, which was impressive and unique.
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Industry Experience

Sydney Digital Agency has demonstrated expertise across various industries, including Beauty & Cosmetics, Retail, Healthcare, and Real Estate. Clients commend their exceptional communication, timely project delivery, and tailored solutions. Feedback highlights the agency's strength in website design, SEO, and lead generation, leading to significant business impact. Overall, clients express high satisfaction and recommend the agency for projects in these sectors, particularly for businesses seeking personalized and effective digital solutions.
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Beauty & Cosmetics Retail Healthcare Real estate

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Average Project Cost Breakdown

Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Sydney Digital Agency for their value for money, highlighting their cost-effectiveness and exceptional service. One client noted the agency's honesty and competitive pricing as key factors in their selection. Another emphasized the personal attention received, including support during weekends, which added to the perceived value. Overall, feedback indicates a strong sentiment of satisfaction with the quality of work relative to the costs incurred, with no significant complaints regarding pricing.
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Featured

What are Featured Providers?
Appointment Setter Online

5.0 54 reviews

Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Sydney, Australia

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a professional Call Center Services company specializing in outbound lead generation, appointment scheduling, and telephonic support. The reviews reflect a 100% positive feedback rate, highlighting their professionalism, consistent project management, and ability to deliver qualified appointments. Approximately 80% of reviewers praised their persistence and adaptability in aligning with client needs.

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Reviews mention Efficient
Clients have consistently praised Appointment Setter Online for their efficiency in project management and communication. One reviewer noted that appointments were scheduled on time, tasks were completed as planned, and communication remained consistent throughout the collaboration. Additionally, the team's responsiveness and ability to adapt quickly to changes were highlighted as impressive attributes, contributing to a positive overall experience despite minor suggestions for improvement in reporting.

Call Center Services for Nonprofit Organization

5.0 Dec 17, 2025

Project management was organized and efficient. Appointments were scheduled on time, tasks were completed as planned, and communication was consistent throughout the collaboration.
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Industry Experience

Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive Education

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More responsive than most other service providers

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

Award Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
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Sybrid Private Limited

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Millers Point, Australia

Services provided

15% Call Center Services

15% IT Managed Services

10% Branding +13 services

5% AI Agents

5% AI Development

5% API Development

5% Business Consulting

5% Cybersecurity

5% Digital Asset Management

5% Ecommerce Marketing

5% Pay Per Click

5% Social Media Marketing

5% UX/UI Design

5% Web Development

3% Content Marketing

2% Search Engine Optimization

Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

Industry Experience

Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerce

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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Millers Point, Australia

64 Kent St, Millers Point NSW 2000, Australia
Millers Point, Australia 2000
21 - 30

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Bhimian

5.0 6 reviews

Undisclosed

Undisclosed

2 - 9

Sydney, Australia

Services provided

30% Business Consulting

15% Advertising

15% Branding +5 services

10% Marketing Strategy

10% Sales Outsourcing

10% Web Design

5% AI Development

5% Search Engine Optimization

Bhimian is a consulting and advisory firm that specializes in business monetization and marketing strategies. With 100% positive feedback, clients praise their personal engagement, prompt communication, and commitment to delivering value. Bhimian effectively supports business growth, impressing clients with tailored consultations and timely execution of deliverables.

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Reviews mention Professional
Bhimian has received positive feedback regarding their professionalism, with clients noting prompt and organized project management. One client highlighted the efficient scheduling of meetings and the company's responsiveness, even accommodating urgent requests, such as conducting a meeting in a car. Overall, the sentiment reflects a high level of satisfaction with Bhimian's dedication and commitment to client needs, with no reported areas for improvement.

Advertising & Business Consultation for Education Company

5.0 Mar 2, 2023

Everything is prompt and organized, meeting scheduling was efficient and very professional. All deliverables were executed within a reasonable timespan and I was very pleased with their work each time. The communication, each time I wanted an unscheduled meeting urgently my consultant would always make the time and space to have an impromptu meeting.
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Industry Experience

Bhimian has demonstrated strong expertise in the Social Networking and Education industries. Clients in event management noted effective monetization strategies and impressive engagement, leading to increased member counts. In the education sector, their tailored marketing consultation significantly scaled private tutoring services, resulting in organic customer growth. Overall, feedback highlights Bhimian's strong commitment to client needs and timely project delivery, making them a suitable partner for businesses in event management and educational services.
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Social Networking Education

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Bhimian's exceptional value for money, with one stating they chose the company for its 'good value for cost.' Feedback also indicates that clients were impressed by the prompt and organized project management, noting that deliverables were executed within a reasonable timespan. Notably, one client remarked that Bhimian could have charged more for their services, further underscoring the perceived value provided relative to cost.
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Crowd Box Pty Ltd

5.0 10 reviews

$10,000+

$50 - $99 / hr

10 - 49

Sydney, Australia

Services provided

40% Demand Generation Marketing

20% Content Marketing

20% Marketing Strategy +1 service

20% Sales Outsourcing

Crowd Box Pty Ltd is a company specializing in Contact Center Services with a focus on lead generation and outbound calling. Reviewers consistently praise their structured execution, professional project management, and ability to deliver high-quality, qualified leads. Approximately 100% of reviewers highlight their efficiency in generating a strong, actionable pipeline, while their adaptability and collaborative approach are also frequently noted.

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Reviews mention Knowledgeable
Clients have consistently praised Crowd Box Pty Ltd for their knowledgeable operators, highlighting their ability to effectively prepare and guide partners through the telemarketing process. One client noted the team's expertise as a significant asset, stating, 'Their team's knowledge of the vendor involved was a credit to the professional development of their staff.' Overall sentiment reflects strong confidence in their expertise, which contributed to successful project outcomes and client satisfaction.

Demand Generation Marketing for IT Value-Added Distributor

5.0 Dec 9, 2025

The knowledge of the vendor involved was a credit to the professional development of their staff. Keep up the great work.
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Industry Experience

Crowd Box Pty Ltd has demonstrated significant expertise in the Information Technology sector, with clients praising their lead generation and appointment-setting capabilities. Feedback highlights their strong communication and project management, yielding measurable pipeline growth and qualified leads. Additionally, they have served clients in Advertising & Marketing, where their tailored strategies and content creation improved engagement and conversion rates. Overall, sentiment is highly favorable across these industries, making Crowd Box a suitable choice for companies seeking to enhance their sales and marketing efforts.
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Advertising & marketing Manufacturing IT Services Information technology

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Australia (6) England (2) Canada (1) New Zealand (1)

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1 of 1 Sydney-based review is 5 stars

1 Sydney-based review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost for Call Center Services services in Sydney

Call Center Services project highlight

Lead Generation Services for IT Company
5.0 — Crowd Box Pty Ltd provides lead generation services for an IT company. The team develops a target list, creates call scripts, makes outbound calls, qualifies leads, sets appointments, and tracks Read more
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Telemarketing Professionals

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Frenchs Forest, Australia

Services provided

25% Call Center Services

50% Sales Outsourcing

25% Customer Service Outsourcing

Telemarketing Professionals offers appointment setting services to help grow client bases. Their engagement is praised for producing regular appointments and demonstrating a strong return on investment. Clients have expressed satisfaction with the effectiveness of the workflow and have recommended their services to others, highlighting the company's impressive performance.

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Digital Instyle

5.0 1 review

$1,000+

$200 - $300 / hr

2 - 9

Dee Why, Australia

Services provided

20% Branding

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Development

Digital Instyle is an SEO and web development company praised for enhancing local visibility and website optimization. The company consistently meets KPIs and delivers projects on time, with 100% of reviewers highlighting their effective communication and alignment with client values. Clients appreciate their personalized approach and strong cultural fit, with no areas for improvement noted.

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Industry Experience

Digital Instyle has demonstrated strong expertise in the real estate industry, providing effective SEO solutions that enhance local visibility. Clients appreciate their alignment in values, strong communication, and timely delivery of projects. The overall sentiment reflects satisfaction with their services and a commitment to understanding client needs. Potential clients in the real estate sector may find Digital Instyle a suitable partner for enhancing online presence and achieving project goals.
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Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with the company's pricing, highlighting it as a good fit for their budget and providing great value for the cost. One client noted that Digital Instyle's pricing aligned well with their financial expectations while also appreciating the cultural fit and overall service quality. The sentiment reflects a positive perception of the company's cost-effectiveness and commitment to delivering results within budgetary constraints.
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Forrest Marketing Group

Not yet reviewed

$25,000+

Undisclosed

50 - 249

Manly Vale, Australia

Services provided

10% Call Center Services

50% Customer Service Outsourcing

40% Sales Outsourcing

Forrest Marketing Group is a Customer Service Outsourcing company. The company is headquartered in Manly Vale, Australia. Their team provides Customer Service Outsourcing and Sales Outsourcing.
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Serviced offices International

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Chatswood, Australia

Services provided

100% Call Center Services

Serviced offices International, a call center company, is in Chatswood, Australia. Their services include Call Center Services.
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Uplift Sales

Not yet reviewed

$10,000+

Undisclosed

2 - 9

Pagewood, Australia

Services provided

100% Sales Outsourcing

Uplift Sales is a Sales Outsourcing company. They provide Sales Outsourcing and were founded in 2020.
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SalesPond

4.5 1 review

$5,000+

$25 - $49 / hr

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

60% Sales Outsourcing

10% Content Marketing +2 services

10% Event Marketing

10% Social Media Marketing

SalesPond offers lead generation services by providing outsourced Business Development Representatives (BDRs) for both full and part-time roles. Their clients commend them for their responsiveness, flexibility, and strong market coverage in the APAC region. Overall, feedback highlights successful project management and a commitment to exceeding agreed-upon outcomes.

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Gen Leads

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Sydney, Australia

Services provided

50% Sales Outsourcing

30% Marketing Strategy

20% Direct Marketing

Sales Outsourcing company Gen Leads was established in 2011. The team offers Sales Outsourcing and Marketing Strategy and is located in Sydney, Australia.
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More responsive than most other service providers

Gen Leads is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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8x8

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Sydney, Australia

Services provided

100% Call Center Services

Call center company 8x8 was founded in 1987. The team offers Call Center Services.
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Sydney, Australia

Level 13 135 King Street
Sydney, Australia 2000
6 - 9

1800.854.171

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Unity4

Not yet reviewed

$10,000+

$25 - $49 / hr

1,000 - 9,999

Surry Hills, Australia

Services provided

57% Call Center Services

16% Customer Service Outsourcing

10% Sales Outsourcing +5 services

4% Conversion Optimization

4% Marketing Strategy

4% Translation

3% Email Marketing

2% Digital Strategy

Unity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
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TelemarketingPower.com

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Surry Hills, Australia

Services provided

100% Call Center Services

TelemarketingPower.com is an answering service company. Their midsize team is located in Surry Hills, Australia and Los Angeles, California. Their services include Call Center Services.
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Real Leads

Not yet reviewed

$25,000+

$50 - $99 / hr

2 - 9

Pyrmont, Australia

Services provided

50% Call Center Services

50% Sales Outsourcing

Answering service company and Sales Outsourcing company Real Leads was launched in 2013. The team offers Call Center Services and Sales Outsourcing.
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Vault Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

North Sydney, Australia

Services provided

15% Back Office Outsourcing

15% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO) +6 services

15% Sales Outsourcing

10% Accounting

10% Business Consulting

10% Staffing

5% Executive Search

5% Recruiting

Vault Outsourcing is a midsize North Sydney, Australia-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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CDM Direct

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

North Sydney, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

CDM Direct is a North Sydney, Australia-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
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Insight Fundraising

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Surry Hills, Australia

Services provided

60% Call Center Services

25% Sales Outsourcing

15% Market Research

Insight Fundraising is an answering service. They are in Surry Hills, Australia, and their services include Call Center Services and Sales Outsourcing.
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Active Forklift Australia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fairfield East, Australia

Services provided

100% Sales Outsourcing

Established in 2004, Active Forklift Australia is a Sales Outsourcing company. Their team offers Sales Outsourcing.
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S2W Media

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Sydney, Australia

Services provided

50% Business Consulting

25% Email Marketing

25% Sales Outsourcing

Launched in 2012, S2W Media is a Business Consulting company. The team specializes in Business Consulting and Email Marketing and is located in New York, New York and San Francisco, California.
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Sydney, Australia

Level 13, 333 George Street
Sydney, Australia 2000
6 - 9

+61 2 8279 8638

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BGF - B2B Growth with AI Agents

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Newtown, Australia

Services provided

65% AI Agents

20% Sales Outsourcing

15% Demand Generation Marketing

B2B Growth Force - Top B2B Marketing, Revenue Operations & ABM Agency offers marketing strategy development and revenue operations services, focusing on enhancing business growth. Reviews highlight Pradeep's patience, prompt communication, and innovative strategies. Clients appreciate the detailed guidance and effective solutions provided, though there is a suggestion to expand the team to accommodate more clients simultaneously.

Newtown, Australia

259 King Street
Newtown, Australia 2042
2 - 5

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Peritum Business service

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Surry Hills, Australia

Services provided

20% Call Center Services

25% Accounting

25% BI & Big Data Consulting & SI +2 services

15% Cloud Consulting & SI

15% IT Managed Services

Headquartered in Surry Hills, Australia, Peritum Business service is a small Accounting company. Their services include Accounting and BI & big data consulting & SI.
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Liveware

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Sydney, Australia

Services provided

10% Call Center Services

40% Business Consulting

10% Back Office Outsourcing +4 services

10% Custom Software Development

10% Customer Service Outsourcing

10% IT Managed Services

10% Web Development

Liveware, a Business Consulting company, was founded in 2018. They focuses on Business Consulting and IT managed services.
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Jupiter BPO

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Drummoyne, Australia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Jupiter BPO, a phone answering service, was founded in 2021. The team offers Call Center Services and Back Office Outsourcing.
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Drummoyne, Australia

2 Marlborough Street
Drummoyne, Australia 2047
6 - 9

+61451636378

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Bluebirdz

Not yet reviewed

Undisclosed

$50 - $99 / hr

50 - 249

Sydney, Australia

Services provided

15% Call Center Services

30% Custom Software Development

25% Mobile App Development +3 services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% UX/UI Design

Bluebirdz is a software development company. Their midsize team is based in Sydney, Australia and focuses on Custom Software Development and Mobile App Development. The agency was launched in 2016.
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Employ Remote Pty. Ltd.

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Chester Hill, Australia

Services provided

10% Call Center Services

10% Application Testing

10% Back Office Outsourcing +7 services

10% Business Consulting

10% Custom Software Development

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Mobile App Development

10% UX/UI Design

10% Web Development

Employ Remote Pty. Ltd. Is a custom software development company. Their midsize team is located in Chester Hill, Australia. Their services include Custom Software Development and UX/UI Design.
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Tactical Business Services -Global

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Sydney, Australia

Services provided

16% Call Center Services

44% Customer Service Outsourcing

15% HR Consulting +2 services

15% Transcription

10% Sales Outsourcing

Tactical Business Services -Global is a Customer Service Outsourcing company. Founded in 2004, the team specializes in Customer Service Outsourcing and Call Center Services.
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Sydney, Australia

Level 34, 50 Bridge Street
Sydney, Australia 2000
2 - 5

+61.2.8006.1827

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Your Phones Covered

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Lane Cove West, Australia

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Your Phones Covered is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and are in Lane Cove West, Australia.
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Thought Source

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bondi Junction, Australia

Services provided

30% Business Consulting

25% Marketing Strategy

25% Product Marketing +1 service

20% Sales Outsourcing

Thought Source is a Business Consulting company. The Dover, Delaware-based agency was founded in 2006. Their team focuses on Business Consulting and Marketing Strategy.
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Bondi Junction, Australia

ABN 92 638 878 056 Ground Floor 3 Spring Street
Bondi Junction, Australia 2022
2 - 5

+61 2 8806 1123

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Brokers' BackOffice

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Parramatta, Australia

Services provided

30% Call Center Services

50% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

Brokers' BackOffice is a Back Office Outsourcing company launched in 2020. The firm offers Back Office Outsourcing and Call Center Services, and is small.
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Broad Connect

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baulkham Hills, Australia

Services provided

25% Call Center Services

25% Cybersecurity

25% IoT Development +1 service

25% Unified Communications Consulting & SI

Unified communications consulting & SI company Broad Connect is located in Baulkham Hills, Australia. They provide unified communications consulting & SI and Cybersecurity.
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IPP Technologies Pty Ltd

Not yet reviewed

$50,000+

$150 - $199 / hr

50 - 249

Macquarie Park, Australia

Services provided

20% Call Center Services

20% IT Staff Augmentation

20% Web Development +4 services

10% Custom Software Development

10% Digital Strategy

10% Social Media Marketing

10% Web Design

Launched in 1993, IPP Technologies Pty Ltd is an IT staff augmentation company. The midsize team offers IT staff augmentation and Web Development.
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Koruna Assist

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +2 services

20% Financial Advising & Planning

20% Financial Consulting

Koruna Assist is a Business Consulting company. They are headquartered in Sydney, Australia. Their team offers Business Consulting and Call Center Services.
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Placed Recruitment

Not yet reviewed

$50,000+

< $25 / hr

2 - 9

Pyrmont, Australia

Services provided

25% Call Center Services

50% Other Marketing

25% Corporate Training & Coaching

Placed Recruitment is an Other Marketing company. They specialize in Other Marketing and Call Center Services and were launched in 2010. The firm is based in Pyrmont, Australia.
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Smart Offshore Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Belmore, Australia

Services provided

20% Call Center Services

30% Customer Service Outsourcing

20% Accounting +2 services

20% Graphic Design

10% Back Office Outsourcing

Launched in 2016, Smart Offshore Solutions is a small Belmore, Australia-based Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Accounting.
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Employmate

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Surry Hills, Australia

Services provided

20% Back Office Outsourcing

20% Executive Search

20% Recruitment Process Outsourcing +2 services

20% Sales Outsourcing

20% Staffing

Founded in 2022, Employmate is a small Back Office Outsourcing company based in Surry Hills, Australia and Cape Town, South Africa. Their team offers Back Office Outsourcing and Sales Outsourcing.
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BruntWork

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Bellevue Hill, Australia

Services provided

10% Call Center Services

10% Application Testing

10% Back Office Outsourcing +8 services

10% Customer Service Outsourcing

10% Direct Marketing

10% HR Outsourcing

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

5% Digital Strategy

5% Web Development

Headquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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Turn Key Receptionist

4.9 8 reviews

$1,000+

< $25 / hr

2 - 9

Smeaton Grange, Australia

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Turn Key Receptionist is a company that specializes in Contact Center Services, providing exceptional Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Their reviews highlight a high level of professionalism, effective communication, and customer empathy. Impressively, 100% of clients reported satisfaction with call handling and noted the friendly, professional demeanor of the team, making them an integral part of client businesses.

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Reviews mention Open to feedback
Overall, client feedback indicates that Turn Key Receptionist demonstrates a commendable openness to feedback, as evidenced by their prompt actions based on client suggestions. One client noted their impressive customer empathy and the company's willingness to engage in regular communication to enhance processes. Additionally, the review highlighted that the team is receptive to input, with quarterly service reviews in place to ensure continuous improvement.

Call Center Services for Massage Company

5.0 Apr 26, 2023

I was impressed with their customer empathy. Open to feedback. Takes action quickly. So far so good. We communicate regularly to improve processes and we review the service quarterly.
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Industry Experience

Turn Key Receptionist has received positive feedback across multiple industries including Advertising & Marketing, Healthcare, Human Resources, Consumer Products, and Security Solutions. Clients commend their effective cold calling and lead generation in marketing, as well as their outstanding customer service handling inquiries and bookings in healthcare. Their ability to provide friendly and professional experiences has been noted, particularly in recruitment services. Overall, sentiment is highly favorable, highlighting their expertise and adaptability in enhancing client engagement across diverse sectors.
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Advertising & marketing Healthcare Human Resources Consumer Products Other Industry

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Turn Key Receptionist for their competitive pricing and exceptional value for money. For instance, one CEO noted that their pricing fit within budget while delivering good value. Similarly, a director highlighted the alignment of company values and budget constraints as key reasons for their selection. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided, emphasizing positive client experiences and effective communication.
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4 of 5 Sydney-based reviews are 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Sydney

Call Center Services project highlight

Call Center Services for Digital Marketing Company
5.0 — Turn Key Receptionist has provided call center services for a digital marketing company. The team has been tasked with making calls to targeted industries and booking appointments with prospective Read more
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Performance Marketing Analytics

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sydney, Australia

Services provided

20% Call Center Services

40% BI & Big Data Consulting & SI

20% CRM Consulting and SI +1 service

20% Market Research

Performance Marketing Analytics is a data analytics company. Launched in 2002, the agency specializes in BI & big data consulting & SI and Market Research.
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SimplyCRO

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

North Rocks, Australia

Services provided

50% Conversion Optimization

30% UX/UI Design

20% Sales Outsourcing

SimplyCRO, a Conversion Optimization company, was launched in 2016. Based in North Rocks, Australia, the team provides Conversion Optimization and UX/UI Design.
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Surf Stoked Creative

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Manly, Australia

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Web Design

20% Web Development

Surf Stoked Creative, a SEO company, focus on Search Engine Optimization and Pay Per Click. They were launched in 2016.
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SocialMindr

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Alexandria, Australia

Services provided

20% Search Engine Optimization

20% Social Media Marketing

20% Web Development +3 services

15% Graphic Design

15% Sales Outsourcing

10% Custom Software Development

Launched in 2017, SocialMindr is a small Alexandria, Australia-based social media marketing company. Their services include Social Media Marketing and Search Engine Optimization.
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Top Call Center Services & Voice Services in Sydney

List of the Top Sydney Call Center Companies & Voice Services

Reviews mention Proactive

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Call Center Services for Digital Government Partner

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Helpware CX is very responsive

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Reviews mention Adaptable

Call Center Services for Construction Management Software Co

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six eleven global services is very responsive

Reviews mention Open to feedback

Сall Сenter Services for International Wholesale Retailer

Call Center Staffing for Government Helpline

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Reviews mention Open to feedback

Market Research for Market and Business Dev Agency

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Call Center & Lead Generation Services for Digital Mktg Co

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Reviews mention Timely

Digital Marketing for Management Consulting Company

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Call Center Services for Veterinary Clinic

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Virtual Sales Limited is very responsive

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