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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +110% Finance & Accounting Outsourcing (FAO)Focus Areas
20% Order Processing & Taking50% Phone Support Services20% Chat Support Services +110% Email Support ServicesSee all 52 projectsBig Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes.
Reviews mention Helpful
Clients have expressed high satisfaction with Big Outsource's helpfulness, particularly noting their proactive approach to campaign organization and client communication. One reviewer highlighted the impressive ability of the team to understand and enforce brand guidelines, which they found both rare and beneficial. Additionally, the company's responsiveness and reliability in managing project timelines were commended, resulting in improved client feedback response times and successful campaign launches.-
Virtual Assistant Services for Software Company
5.0 Jul 30, 2025The ability to understand branding visually and tonally was a pleasant surprise. Even though they weren’t creatives, they respected brand guidelines and helped enforce them in internal systems. That’s rare and very helpful.
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1 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 monthsUnknown avg. project costOrder Processing & Taking Experience
Big Outsource has received overwhelmingly positive feedback, with 100% of reviewers noting their exceptional communication and cultural alignment. Clients highlight the professionalism and responsiveness of their team, often describing them as an integral extension of their internal staff. The consistent delivery of results and seamless integration into client operations further underscores their expertise in Order Processing & Taking services. Overall, Big Outsource is viewed as a reliable partner with no reported areas for improvement.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
30% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 34 projectsUassist.ME is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews indicate a 100% positive feedback rate, highlighting their effective communication and problem-solving skills, with a notable 28% reduction in dropped calls and improved CSAT scores. Clients appreciate their professionalism and dedication to managing customer interactions.
1 of 1 Order Processing & Taking reviews is 5 stars$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
Uassist.ME has garnered positive feedback for its Order Processing & Taking services, with clients noting a 28% reduction in dropped calls and improved customer satisfaction scores. Their proactive virtual assistants excel in communication and scheduling, effectively bridging client requests with service teams. Reviewers consistently highlight Uassist.ME's reliability and problem-solving capabilities, expressing confidence in their staff's ability to manage inquiries efficiently. Overall, client sentiment reflects strong satisfaction, with no significant negative feedback noted.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Assistant Services for Landscaping Company
5.0 — Uassist.ME provides virtual assistant services for a landscaping company. The team is responsible for managing the client's schedules and field team assignments and communicating with clients and Read moreWas this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +120% IT Staff AugmentationFocus Areas
10% Order Processing & Taking60% Phone Support Services25% Email Support Services +15% Chat Support ServicesSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Reliable
Clients consistently describe Connext as a reliable partner, highlighting their efficient recruiting and management processes. One reviewer noted, 'The recruiting and management is reliable,' emphasizing their ability to quickly find highly talented candidates. Additionally, the support from their management team is frequently mentioned, with clients feeling consistently backed and engaged. Overall, the sentiment reflects a strong trust in Connext's capabilities, contributing to successful partnerships and improved client satisfaction.-
Staff Augmentation for Title & Escrow Company
5.0 Jan 23, 2023We are now able to notify Connext of a resource need and in most cases can have screening, interviews, and placement completed in under 14 days. With their support, we continue to grow our business, and improve client satisfaction. The relationship has been very successful. The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile.
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Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
30% Customer Service Outsourcing50% Call Center Services10% Back Office Outsourcing +110% StaffingFocus Areas
20% Order Processing & Taking50% Phone Support Services20% Email Support Services +110% Chat Support ServicesSee all 34 projectsXACT is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their clients praise their flexibility, cultural alignment, and proactive problem-solving. Approximately 75% of reviews highlight their strong project management and responsiveness, while some note occasional challenges in documentation accuracy. Overall, they consistently deliver high satisfaction and efficiency in customer service operations.
1 of 4 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
IT Managed Services for Logistics Co
4.0 — XACT provides managed IT services for a logistics company. The team has provided full-service desk phone coverage on weekends, evenings, and holidays to escalate time-sensitive issues to on-call Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight XACT's competitive pricing and strong value for money, noting that their services fit within budget while delivering high-quality results. One client emphasized the 'good value for cost,' while another praised their 'excellent phone voices and attentiveness.' Overall, feedback reflects satisfaction with the affordability and effectiveness of XACT's solutions, reinforcing their reputation as a reliable partner in customer service.Was this helpful?
More responsive than most other service providers
Get in TouchXACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
10% Order Processing & Taking30% Chat Support Services30% Email Support Services +130% Phone Support ServicesSee all 47 projectsHelpware CX is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. They are highly praised for their professionalism, flexibility, and ability to meet client needs, with approximately 100% of reviews highlighting their excellent service and adaptability. Clients appreciate their seamless integration and effective project management.
Reviews mention Autonomous
Clients have expressed a highly positive sentiment regarding Helpware's autonomy in handling tasks. One client noted the seamless integration of Helpware representatives with their in-house team, stating they treated them as if they were on-site. The client's feedback highlighted Helpware's quick decision-making and problem-solving abilities, which empowered them to address customer issues promptly. Overall, the reviews reflect a strong appreciation for Helpware's capability to operate independently while maintaining effective communication.-
Customer Service Staff for Sports Gear Rental Company
4.5 Apr 24, 2019We were impressed with the training and response time. They made quick, insightful decisions. This allowed us to empower them to solve customer problems immediately.
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1 of 1 Order Processing & Taking reviews is 5 stars$50,000 – $199,999 avg. project costOrder Processing & Taking Experience
Helpware has received predominantly positive feedback for its Order Processing & Taking services, with 100% of reviewers highlighting their responsiveness and ability to customize solutions to meet client needs. Clients praised their high ratings, budget-friendly pricing, and alignment with company values. Notable outcomes included improved handle times and reduced costs per contact. Overall, the sentiment is highly favorable, reflecting Helpware's expertise and strong impact on enhancing customer service operations.
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Industry Experience
Helpware has demonstrated significant expertise across diverse industries, including telecommunications, information technology, healthcare, eCommerce, and financial services. Feedback highlights their strengths in rapid project management, effective customer support, and adaptability to client needs. The telecommunications sector noted increased customer acquisition, IT firms praised Helpware for staff training and support efficiency, while healthcare clients emphasized improved patient engagement. Overall, sentiment is positive, with clients commending Helpware’s collaborative culture and responsiveness, making them a suitable partner across various sectors.
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Retail Automotive Telecommunications Information technology Other industries eCommerce Media Advertising & marketing Arts, entertainment & music Education Business services Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Doylestown, PA
Services provided
30% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center ServicesFocus Areas
10% Order Processing & Taking30% Chat Support Services30% Email Support Services +130% Phone Support ServicesSee all 11 projectsHelpSquad is a Customer Service Outsourcing (CSO) company providing comprehensive solutions like call center outsourcing, live chat support, and virtual assistance. With 100% positive reviews, clients commend their exceptional communication, responsiveness, and cost-effectiveness, with specific improvements such as a 25% increase in conversion rates and a 33% reduction in labor costs mentioned in feedback.
Reviews mention Knowledgeable
Clients consistently highlight HelpSquad, LLC's extensive knowledge and expertise in managing patient information and technology. One executive noted their team was 'very knowledgeable in all aspects' and praised their 'attention to detail.' Additionally, the ability to address complex billing issues and improve appointment scheduling within a short timeframe further underscores their competence. Overall, the sentiment reflects strong confidence in HelpSquad's capabilities, with no reported areas for improvement.-
Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry
5.0 Feb 12, 2024Very responsive. Always available. Very knowledgable in all aspects of the patient information handling as well as technology.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +415% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 12 projectsOutsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.
Reviews mention Collaborative
The overall sentiment regarding collaboration with the Outsourced Regression Team is highly positive. Clients highlighted the team's exceptional responsiveness and adaptability, noting their ability to quickly adjust to shifting priorities and maintain clear communication. One client stated, 'The team is professional and easy to work with,' emphasizing their collaborative nature. Additionally, the team's proactive engagement with local QA contributed to improved issue resolution and efficiency, further solidifying their reputation as a valuable partner.-
App Regression Testing & Reporting for Tax Mgmt Software Co
5.0 Feb 10, 2025The outsourced regression team played a crucial role in accelerating test execution, improving bug detection, and enhancing QA-Engineering collaboration. Their contributions directly reduced production defects, shortened customer bug resolution times, and increased test efficiency, leading to more stable releases and improved customer experience with Canopy. The team adapted seamlessly to shifting priorities, such as urgent hotfix validations or last-minute feature testing. Proactive Engagement with Local QA – Regular touchpoints with local QA ensured alignment on test coverage, expectations, and issue escalations.
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Industry Experience
The provider has demonstrated expertise across various industries including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Client feedback highlights strengths in project management, timely delivery, and effective communication, particularly in IT and eCommerce sectors. Overall sentiment is positive, with clients noting improved operational efficiency, successful recruitment, and adaptability to diverse project needs. This provider is well-suited for clients in technology-driven and regulatory environments, as well as those requiring outsourced staffing solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company's pricing as fitting their budgets and providing good value for money. One client highlighted the company's pricing as a key reason for selection, noting it offered a 'great culture fit' and 'good value for cost.' Another client echoed this sentiment, stating their investment was 'relatively cheap compared to Australia.' Overall, feedback indicates satisfaction with the cost-effectiveness of the services rendered, aligning well with client expectations.Was this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 36 projectsWing Assistant is a Customer Support Outsourcing company that provides comprehensive virtual assistant services, including customer service BPO, administrative support, and sales. Reviews indicate a mixed performance: approximately 70% of feedback highlights their seamless integration and efficiency, while around 30% of reviews report challenges with communication and task execution. Overall, Wing Assistant is commended for flexibility and value, though some clients noted areas for improvement in service delivery.
Reviews mention Timely
Overall, client feedback regarding the timeliness of Wing Assistant's services has been overwhelmingly positive. Clients consistently noted the team's ability to deliver work on time, demonstrating a proactive approach to project management. For instance, one CEO remarked on their virtual assistant's 'extremely timely and proactive' performance, while another client highlighted that tasks were 'always completed on time and are thorough.' Such sentiments reflect a strong commitment to meeting deadlines and client expectations.-
Research & Content Marketing for Self-Care Subscription Co
5.0 Jun 15, 2023They have great project management skills and always delivers projects on time.
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Lead Generation Assistance for Nanny Agency
3.5 Jun 12, 2023Always on time and very responsive.
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SMM & Content Mktg for Digital Marketing Company
5.0 Jun 9, 2023Yes, everything is posted on a timely manner, and every request that I have is met in a timely fashion.
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Customer Service Outsourcing for Nonprofit Organization
4.5 Jun 2, 2023Items were delivered on time and client was supportive of my needs.
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Data Input & Research for Venture Capital Firm
5.0 Jan 12, 2023The team is very efficient, delivers on time, and is always flexible and accessible about adjusting to our priorities.
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0 of 1 Order Processing & Taking reviews is 5 starsLess than $10,000 avg. project costOrder Processing & Taking Experience
Wing Assistant has received mixed feedback regarding its Order Processing & Taking services. A significant client highlighted that less than 10% of tasks were completed without their intervention, leading to a 25% increase in their own workload. Despite the promise of a dedicated Customer Success Manager, project management was criticized for being poor, with delayed communications and unfinished tasks. A notable concern was the disparity between Wing Assistant's polished marketing and the actual service delivery, suggesting a need for improved oversight and accountability.
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6 of 10 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 10 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales Outsourcing for Job Consultancy
5.0 — Wing Assistant provided sales outsourcing services for a job consultancy. The team developed and implemented sales strategies, researched potential clients, and closed leads. Read moreWas this helpful?
View PackagesFull-time Customer Support Representative
Give customers a way to reach you as soon as they need help. Wing Live Customer Support Reps (CSR) help with customer acquisition, onboarding, order processing, complaints, refunds and more.Was this helpful?
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
20% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +115% CRM Consulting and SIFocus Areas
10% Order Processing & Taking60% Phone Support Services15% Chat Support Services +115% Email Support ServicesSee all 15 projectsValoris Center is a customer service BPO company offering comprehensive call center solutions, including customer support outsourcing and technical support. Reviews indicate high satisfaction, with an 80% success rate in new customer campaigns and a 92% customer satisfaction rating. Clients commend their responsiveness, adherence to timelines, and alignment with company values, though some noted areas for improvement, such as personnel turnover.
3 of 4 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Retail Company
5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read moreWas this helpful?
Industry Experience
Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing25% Call Center Services +125% Content Moderation ServicesFocus Areas
30% Order Processing & Taking25% Chat Support Services25% Email Support Services +120% Phone Support ServicesSee all 18 projectsTECHSPEED INC is a Customer Service BPO firm specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their high accuracy rate in data entry and effective call management, with 100% of clients noting their proactive communication and customer-first approach. Clients appreciate their reliability and responsiveness, with no identified areas for improvement.
Reviews mention Helpful
Overall sentiment regarding TechSpeed Inc. is highly positive, with clients consistently highlighting their helpfulness and flexibility. One client noted their staff as 'very helpful and willing to always take on a new project,' while another emphasized their 'willingness to remain flexible and helpful.' Additionally, a third client praised their professionalism and timely communication, stating they 'always deliver work on time.' There were no reported areas for improvement, reinforcing the effectiveness of their services.-
Staff Augmentation for Fixed Cost Reduction Firm
4.5 Dec 6, 2022The willingness to remain flexible and helpful was impressive. They consistently demonstrated a readiness to adapt to our needs and provide assistance whenever required. This approach facilitated a strong and effective working relationship.
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Data Entry Services for M&A Advisory Firm
5.0 Jun 3, 2021They are professional and helpful, consistently delivering work on time. The team demonstrated a strong ability to prioritize resources effectively, especially when urgent tasks arose. Additionally, the project manager is easy to communicate with and very hands-on throughout the process.
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Data Entry & Document Digitization for Credit Reporting Agency
5.0 Aug 22, 2025TECHSPEED INC demonstrated excellent project management. Always willing to ask questions and be there when we need them. Their people have been great. Very helpful and willing to always take on a new project.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Customer Service Outsourcing30% Call Center Services20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
10% Order Processing & Taking42% Chat Support Services31% Phone Support Services +117% Email Support ServicesSee all 86 projectsSupportYourApp is a Customer Support Outsourcing company specializing in scalable call center solutions, including frontline support, ticket triage, and customer care BPO services. Reviews reveal mixed feedback: approximately 70% highlight flexibility, responsiveness, and effective 24/7 coverage, while 30% mention issues with ownership and reliability. The company is praised for proactive communication and adaptability to client needs.
Reviews mention Autonomous
Overall sentiment regarding the autonomy of SupportYourApp is highly positive. Clients noted their ability to operate independently with minimal oversight, demonstrating exceptional self-education about products and roles. For instance, one client highlighted that SupportYourApp's team rarely asked questions post-training and consistently delivered high-quality responses. Another client emphasized their proactive approach to understanding customer needs, which enhances their autonomy in service delivery. This level of independence contributes to impressive customer satisfaction scores, reflecting their effectiveness.-
Customer Support Services for VR Fitness App
5.0 Dec 4, 2025Very autonomous, needing very little oversight. Exceptional at self-educating about the product and learning key roles within the company for various expertise input. They deliver consistent quality and are quick to respond and deliver additional tasks.
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Customer Support for Technology Platform
5.0 Sep 11, 2020They really want to know what’s best for the customer and what the mindset behind a decision was, so that they can be more autonomous in the future. We were surprised by how driven they were. I’ve found that it’s best not to use them as a set-and-forget team, and treat them more as we would our own team, with weekly meetings. They get invested in learning and doing new things.
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26 of 32 Customer Service Outsourcing reviews are 5 stars6 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Audio Technology Company
5.0 — SupportYourApp provides customer support services for an audio technology company. The team handles email and chat support from 4 p.m. to 1 a.m. Kyiv time and manages side projects for the client. Read moreWas this helpful?
Industry Experience
SupportYourApp has received positive feedback across multiple industries, including Financial Services, Media, Energy & Natural Resources, Retail, Information Technology, and Education. Clients highlight their scalability, responsiveness, and expertise in customer support, with notable achievements in improving response times and customer satisfaction. Financial services and retail companies benefit from their ability to handle complex inquiries, while tech firms appreciate their technical proficiency. Overall, industries seeking reliable customer support and effective communication will find SupportYourApp to be a suitable partner.
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Hospitality & leisure Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media IT ServicesWas this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing20% Employer of Record (EOR) Services +410% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
30% Order Processing & Taking30% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 44 projectsUnity Communications is a Customer Service Outsourcing company offering services such as call center solutions and customer support services. Across their reviews, the company is praised for its professional and responsive teams, with 100% of reviewers highlighting the company's reliability in meeting deadlines and improving client satisfaction. Frequent commendations are given for their effective recruitment and integration into existing business operations.
3 of 3 Order Processing & Taking reviews are 5 stars$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
Unity Communications has received overwhelmingly positive feedback for their Order Processing & Taking services, with 100% of reviewers highlighting their responsiveness and strong communication. Clients appreciated the efficiency in managing order inquiries and resolving customer issues, leading to improved KPIs such as first contact resolution. Key strengths include a detailed hiring process and a strong understanding of client needs. While one reviewer mentioned potential concerns about quality evaluation methods, there were no major areas for improvement identified.
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9 of 10 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 10 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Breastfeeding Product Brand
5.0 — Unity Communications provides customer service support for a breastfeeding product brand. They've recruited and onboarded customer service agents, handled customer queries, and managed returns and Read moreWas this helpful?
Industry Experience
Unity Communications has demonstrated expertise across various sectors, notably in Medical, Telecommunications, and Other Industries. Feedback highlights their strengths in customer support, billing management, and data processing. Clients in the Medical sector appreciated their role in maintaining consistent revenue through effective account management. In Telecommunications, their teams excel at handling technical support and sales operations, resulting in improved customer satisfaction. Overall, Unity Communications is well-suited for organizations seeking reliable outsourcing solutions in healthcare, telecom, and diverse other fields.
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Wellness & Fitness Healthcare Consumer Products Telecommunications Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting IT Services Education Other industries Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Unity Communications as a cost-effective solution that delivers strong value for money. Many clients noted their pricing aligns well with budgetary constraints and the quality of service exceeds expectations. For instance, one client emphasized that Unity's bookkeeping services were more effective and efficient than local alternatives, while another mentioned achieving significant improvements in customer satisfaction and operational efficiency at a competitive cost. Overall, the sentiment is overwhelmingly positive regarding the balance between cost and service quality.Was this helpful?
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$1,000+< $25 / hr250 - 999Portland, OR
Services provided
10% Customer Service Outsourcing70% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
55% Order Processing & Taking25% Email Support Services10% Chat Support Services +110% Phone Support ServicesSee all 45 projectsPrialto is a customer support outsourcing company specializing in providing remote customer care and administrative support. Their services, which include appointment setting, email management, and customer service BPO, are highly regarded, with 100% of reviewers praising their prompt communication and seamless integration into client workflows. Many clients highlight Prialto's proactive support, exceptional responsiveness, and strong alignment with company values, ensuring high satisfaction and operational efficiency.
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Prialto has received positive feedback for its Order Processing & Taking services, with clients noting significant improvements in administrative efficiency and organizational capacity. A notable 90% of reviewers emphasized Prialto's commitment to process improvement and client support. Clients appreciated the proactive communication and collaboration, citing increased personal capacity and enhanced workflow management as key outcomes. Overall, Prialto is praised for its dedicated team and organizational commitment, although some clients suggested further enhancement in accessibility to necessary tools.
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7 of 7 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 7 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
HR, R&D & Customer Service Support for Green Technology Co
5.0 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D Read moreWas this helpful?
Industry Experience
Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.
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Consulting Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 16 projectsGo Answer is an answering service company offering inbound call handling, chat support, and customer service solutions. The reviews reflect a high satisfaction rate, with clients noting enhanced professionalism and reliability—over 80% of reviews highlight responsiveness and quality of service. Many clients report significant cost savings, with several indicating reduced expenses by up to 66%. Areas for improvement include expanded bilingual capabilities and training transparency.
Reviews mention Transparent
Clients express a consistently positive sentiment regarding Go Answer's transparency. One client noted their promptness in providing call recordings upon request, reinforcing their commitment to openness. Additionally, the managing partner remarked on the company's straightforwardness, stating they have delivered exactly what was promised since the beginning of their engagement. Overall, clients appreciate the professionalism and honesty exhibited by Go Answer, which enhances their perception of service quality.-
Call Center Service for Law Firm
5.0 Aug 23, 2021Sometimes, they don’t write down the full transcript after the call goes over the 10-minute mark. However, Go Answer is always transparent and prompt in providing us with the full recordings of the calls whenever we request them. They’ve been straight with me since day one, and they provided the service that they were selling — they really have delivered what they said they would deliver.
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Call Center Services for E-Commerce Retailer
5.0 Aug 13, 2021Maybe they can improve the disclosure on their training techniques, because that might help bridge the gap of communication and help with errors. For example, we just had a huge change in our OMS system, so we had to train everyone. I think they've mentioned it maybe once or twice in a couple of years, but we would like a bit of transparency in how they train their shared agents or a dedicated agent.
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Industry Experience
Go Answer has garnered positive feedback across multiple industries, including legal, financial services, hospitality, and other sectors. Clients appreciate their professionalism, responsiveness, and ability to enhance customer interactions. In the legal field, firms highlighted improved lead quality and client engagement. Financial services clients noted significant cost savings and efficient communication. Overall, Go Answer is well-suited for businesses seeking high-quality answering services, particularly in industries requiring empathetic and articulate communication.
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Legal Financial services Other industries Hospitality & leisure Real estate Business services Retail EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Go Answer as offering good value for money, with notable cost savings compared to previous providers. One client reported a 66% reduction in costs, while another stated they saved approximately $1,500 monthly. Despite the potential for higher expenses depending on usage, the sentiment is largely positive, emphasizing that clients receive quality service that justifies the investment. Overall, Go Answer is viewed as a reliable and professional choice for answering services.Was this helpful?
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Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Services provided
45% Customer Service Outsourcing55% FulfillmentFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 7 projectsSalesupply is a Customer Service BPO specializing in Customer Support Outsourcing across various markets, offering services like multilingual customer service and logistics solutions. Reviewers highlight their strong project management, responsiveness, and ability to customize solutions, with an emphasis on operational efficiency and customer satisfaction. Approximately 100% of reviews are positive, praising their professional service and tailored customer care.
Reviews mention Great project management
Salesupply has received commendable feedback regarding their project management, characterized by high organization and effectiveness. Clients noted their adherence to timelines and consistent delivery of project milestones. One client highlighted the proactive communication and flexibility in addressing evolving requirements, which facilitated a smooth collaboration. Overall, the sentiment reflects a strong appreciation for Salesupply's commitment to meeting client needs and delivering quality results.-
Customer Support & Website Optimization for Clothing Company
5.0 Oct 4, 2024Salesupply's project management was highly organized and effective throughout the engagement. They adhered to the established timeline and consistently delivered items on schedule, ensuring that each phase of the project progressed smoothly. Their proactive communication and regular updates kept us informed about milestones and any potential challenges.
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2 of 5 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support & Website Optimization for Clothing Company
5.0 — Salesupply provides customer support services to a clothing firm. They've also optimized the client's e-commerce platform and implemented logistics and fulfillment solutions into their customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Salesupply's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while delivering good value for the cost. For instance, one client mentioned that Salesupply provided 'good value for cost' and another emphasized that their 'pricing fit our budget.' Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service provided.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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UndisclosedUndisclosed1,000 - 9,999Limassol, Cyprus
Services provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AIFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 37 projectsMindy Support is a Customer Service BPO providing multilingual call center solutions and outsourced customer support across Europe. Reviews highlight their strong project management, proactive communication, and adaptability, achieving a notable 100% positive feedback rate. They are praised for reducing response times and efficiently expanding market coverage, with 67% of reviewers emphasizing their excellent value for cost.
1 of 3 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read moreWas this helpful?
Industry Experience
Mindy Support has garnered positive feedback across various industries, particularly in Beauty, Automotive, eCommerce, and Financial Services. Clients commend their multilingual customer support, operational efficiency, and flexibility, resulting in enhanced customer experience metrics and increased productivity. The overall sentiment is favorable, highlighting their expertise in handling diverse customer needs and their capability to adapt to sector-specific challenges, making them a suitable partner for companies seeking reliable support in these industries.
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Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Advertising & marketing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and overall value for money. For instance, one client from Monat Global noted their selection was based on 'good value for cost,' while another from International Car Mobility Services emphasized that 'pricing fit our budget.' Overall, the sentiment is positive, with many clients appreciating the quality of service relative to the costs involved, albeit with occasional suggestions for improved pricing transparency.Was this helpful?
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This provider is fluent in 22 languages:
- English
- Spanish
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Persian
- Romanian
- Dutch
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 11 projectsBPO Hive LLC is a Customer Service BPO providing services such as call center outsourcing, data entry, and back-office support. Reviewers consistently praise their cost-effective solutions, with a strong alignment to company values, leading to improved efficiency and reduced operational disruptions. Notably, 100% of reviews highlight their effective project management and responsiveness, contributing to an impressive customer satisfaction rate.
Reviews mention Timely
Overall sentiment regarding timeliness at BPO Hive LLC is highly positive, as clients consistently report on-time delivery and effective project management. One CEO noted that all deliverables were completed ahead of schedule, while another emphasized their ability to adapt quickly to changing needs without delays. Additionally, a VP highlighted the company's capacity to scale operations efficiently, further reinforcing their reliability in meeting deadlines and project goals.-
Recruitment Services for Management Consulting Firm
5.0 Jul 28, 2023Yes, they delivered on time and within budget. They were very responsive and answered my questions.
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Call Center Services for Solar Energy Consultancy
4.0 Nov 4, 2025Their project management is organized and proactive, ensuring clear communication and timely delivery of all scheduled appointments and reporting metrics. They consistently met deadlines, adapted quickly to feedback or scheduling changes, and maintained a strong focus on meeting the project’s goals and performance expectations.
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Call Center Services for Chemical Safety Company
5.0 Nov 6, 2025Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay.
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Sales Outsourcing Services for Cryptocurrency Company
5.0 Nov 13, 2025I was impressed with their ability to scale with us as we grow. As the VP of Sales at Bitcoin Depot, I expect results — and BPO Hive delivers them. Their outbound team ramped fast, understood our product quickly, and immediately started generating real pipeline. They communicate clearly, report cleanly, and operate like an extension of our own sales floor.
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3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Receptionist Services for Retail Company
5.0 — BPO Hive LLC provides virtual receptionist services for a retail company. The team answers all incoming calls, manages call forwarding, takes messages, and handles customer inquiries and sales Read moreWas this helpful?
Industry Experience
BPO Hive LLC has demonstrated strong expertise across various industries, including Information Technology, Retail, Energy & Natural Resources, Contracting, Real Estate, and Financial Services. Clients commend their responsiveness, professionalism, and commitment to quality, often highlighting improvements in lead conversion rates, customer service efficiency, and operational support. Overall, BPO Hive LLC is well-suited for clients seeking reliable partnerships in lead generation, customer service, and operational management, particularly in sectors demanding high adaptability and efficiency.
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Contracting Energy & natural resources Chemicals & Biotechnology Retail Real estate Information technology Financial services ConsultingWas this helpful?
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This provider is fluent in 2 languages:
- English
- Arabic
This provider is available in 1 time zone:
- Eastern European Time (EET)
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$10,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Data Annotation Services +215% Staffing10% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 2 projectsOWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned.
Reviews mention Efficient
The overall sentiment regarding OWORKERS' efficiency is highly positive, with clients emphasizing their ability to solve problems quickly and provide prompt feedback. One client noted that their BPO team was established within three weeks, highlighting the firm's effective decision-making processes. Communication was streamlined through Slack, ensuring a smooth workflow. Clients express satisfaction with the service provided, indicating that OWORKERS meets their expectations for efficiency and responsiveness.-
BPO Services for RegTech Company
4.0 Sep 27, 2022The BPO team was partly set up during 3 weeks, for it was the main goal to achieve at the first stage. The ability to solve problems quickly and effectively quick feedback and decision making was most impressive. We're satisfied with their current service so far.
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Industry Experience
OWORKERS has demonstrated expertise primarily in the Regtech and Information Technology sectors. In the Regtech industry, they excelled in swiftly establishing a BPO team for document verification, receiving commendations for problem-solving and efficient communication. In Information Technology, their monitoring services for a global live streaming app effectively improved moderation coverage and user experience. Overall, feedback highlights their quick responsiveness and ownership, making them a suitable partner for clients in both industries.
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IT Services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Oworkers' pricing, highlighting their competitive rates and strong value for money. One client noted they chose Oworkers based on their ability to solve problems quickly and effectively, which justified the cost. Another client emphasized the improvement in service quality and monitoring coverage, indicating that the investment led to significant operational enhancements. Overall, the sentiment leans positively towards the company's cost-effectiveness and service delivery.Was this helpful?
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This provider is fluent in 30 languages:
- Arabic
- Bulgarian
- Cantonese
- Croatian
- Czech
- Danish
- Dutch
- English
- Filipino
- Finnish
- French
- German
This provider is available in 11 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 4 projectsROI CX Solutions specializes in Customer Service Outsourcing, providing services such as Call Center Solutions and Customer Support Services. The company has received positive feedback, with clients appreciating their timely delivery and effective communication. Approximately 100% of reviewers noted improved responsiveness and project management under new leadership, highlighting their commitment to client satisfaction.
Reviews mention Creative
Clients have consistently praised ROI CX Solutions for their creative approach in adapting to unique support needs and enhancing user experience. One client highlighted their 'collaboration creatively to elevate the overall user experience,' showcasing a strong emphasis on innovation. Overall sentiment reflects satisfaction, particularly in their ability to maintain effective communication and flexibility, although suggestions for proactive initiatives indicate room for improvement in anticipating client needs.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Jewelry Retailer
5.0 — ROI CX Solutions provides ongoing customer support services for a jewelry retailer. The team is responsible for assessing tickets, setting priorities, resolving issues, and escalating them when Read moreWas this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
30% Customer Service Outsourcing30% Content Moderation Services10% Back Office Outsourcing +510% Call Center Services5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingFocus Areas
14% Order Processing & Taking32% Chat Support Services32% Phone Support Services +122% Email Support ServicesSee all 11 projectsEnshored is a Customer Support Outsourcing company specializing in back office support and frontline customer service. Reviewers consistently praise Enshored's proactive project management and ability to tailor services to specific needs, achieving a service level agreement fulfillment rate of over 90%. No areas for improvement were noted, underscoring a high level of client satisfaction.
Reviews mention Reliable
Clients consistently describe Enshored as a reliable and dependable partner. One client noted, 'Their team is reliable and dependable. The fact that we don’t have to worry about this makes all of the difference.' Furthermore, they highlighted never having complaints about deadlines, emphasizing the company's commitment to timely delivery. Overall, the sentiment reflects a strong confidence in Enshored's ability to meet client needs effectively.-
Video Processing & Editing for HR & Sales Training Company
5.0 Mar 24, 2021Their team is reliable and dependable. The fact that we don’t have to worry about this makes all of the difference. I’ve never had a complaint about deadlines.
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1 of 2 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Outsourcing for Rental Property Management Co
4.5 — Enshored offers back-office and customer support services for a rental property management company. The tasks include data entry, updating accounts, processing payments, and providing phone and Read moreWas this helpful?
Industry Experience
Enshored has demonstrated strong expertise in multiple industries including Arts, Entertainment & Music, Supply Chain, Logistics, Information Technology, Hospitality, Advertising, Education, Financial Services, and Business Services. Clients consistently commend their adaptability, cost-effectiveness, and quality of support, particularly in customer service and back-office operations. The overall sentiment indicates high satisfaction with their integration and project management capabilities, making them a suitable choice for companies seeking reliable BPO solutions across diverse sectors.
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Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Advertising & marketing Software Financial services Education Business services Hospitality & leisure Consumer ProductsWas this helpful?
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This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Customer Service Outsourcing30% Staffing10% Back Office Outsourcing +510% Call Center Services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 23 projectsRemote Team Solutions is a Customer Service Outsourcing company specializing in providing comprehensive support, including utility management, customer care outsourcing, and staffing high-performing teams. With 100% positive feedback, clients commend their professionalism, accountability, and seamless project management, highlighting a strong culture fit and value for cost. Trust and improved business outcomes, such as increased profitability and customer retention, are frequently praised by partners.
Reviews mention Innovative
Clients have consistently highlighted Remote Team Solutions' innovative approach to remote recruiting, emphasizing their ability to redefine the hiring process. One client noted their 'meticulous approach to screening' which not only identified candidates with the right skills but also ensured cultural alignment. Their dedication to streamlining the recruitment experience was praised, with one review stating they made the process feel 'like a breeze.' Overall, the sentiment reflects strong appreciation for their innovative methods and commitment to client success.-
Remote Employee Recruitment for Digital Mktg & Web Dev Co
5.0 Aug 10, 2023Thanks to Remote Team Solutions, we've not only found exceptional talent that has transformed our remote teams but also saved a significant amount of time and resources in the process. Their unwavering dedication to quality, their innovative approach to remote recruiting, and their passion for connecting the right professionals with the right opportunities make them an invaluable partner in the modern world of work. In essence, Remote Team Solutions has redefined what it means to find, hire, and retain remote talent.
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1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Remote Team Solutions has received overwhelmingly positive feedback for their Order Processing & Taking services, with a 95% client satisfaction rate. Clients particularly commend their effective customer care strategies, resulting in improved retention and increased profitability. Key strengths include their professionalism, accountability, and timely communication, which have led to measurable outcomes such as reduced call handle times and enhanced customer satisfaction ratings. Overall, clients express a strong alignment in values and a commitment to delivering exceptional service.
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2 of 2 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Staff Aug & Utility Mgmt Services for Utility Mgmt Co
5.0 — Remote Team Solutions provides utility management, staff augmentation, and customer support services for a utility management company. The team's tasks include activating accounts, uploading, and Read moreWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Customer Service Outsourcing30% Staffing20% Call Center Services +310% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
20% Order Processing & Taking40% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 15 projects1840 & Company is a Customer Support Outsourcing firm that excels in delivering comprehensive customer care solutions. With an impressive 96% CSAT and rapid response times, reviewers consistently praise their flexibility and responsiveness in adapting to changing needs, highlighting their value for cost and suitability as a partner.
Reviews mention Flexible
Clients consistently praised 1840 & Company for their flexibility in accommodating shifting project needs. One client noted their 'super responsive and flexible' approach, effectively adjusting to changes in hours, budget, and specializations. Another highlighted their 'strong commitment to understanding our requirements' and their quick response to concerns and requests. Overall, the sentiment regarding flexibility is overwhelmingly positive, showcasing the company's adaptability and attentiveness, which contributed significantly to project success.-
Call Center Services for Software Company
4.5 Jun 17, 2024In terms of responsiveness to our needs, they were highly attentive and flexible. Whenever we raised concerns or requested changes, they were quick to address them. They demonstrated a strong commitment to understanding our requirements and incorporating feedback effectively, which contributed to the overall success of the project.
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Customer Support for Fashion Wholesale Management Platform
5.0 Mar 10, 2023Super responsive and flexible to accommodate for our shifting needs in terms of hours covered, budget, specializations/areas of focus for their agents. They are an exemplary partner. Their flexibility around and understanding of our shifting needs.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for Fashion Wholesale Management Platform
5.0 — 1840 & Company provides customer support for a fashion wholesale management platform. The team has multiple agents that provide chat, email, and phone support covering EU, US, Read moreWas this helpful?
Industry Experience
1840 & Company has demonstrated expertise across various industries, including Healthcare, eCommerce, Advertising & Marketing, Telecommunications, Software, Financial Services, Manufacturing, Food & Beverages, Retail, and Business Services. Clients commend their recruitment efficiency, quick responsiveness, and high-quality candidate sourcing, leading to significant business growth and improved operational outcomes. Overall sentiment across industries is highly positive, highlighting 1840 & Company's adaptability and effective communication as key strengths.
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Healthcare eCommerce Advertising & marketing Telecommunications Software Financial services Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- French
- German
- Hindi
- Italian
- Mandarin
- Portuguese
- Romanian
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
15% Order Processing & Taking45% Phone Support Services20% Chat Support Services +120% Email Support ServicesSelect VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving.
Reviews mention Timely
Overall sentiment regarding timeliness at Select VoiceCom is highly positive. Clients commend the company's ability to deliver on time and manage projects efficiently, with one client noting, "They always deliver on time and exceed our expectations." Another client highlighted their impressive capacity to handle multiple complex projects simultaneously without delays, stating, "They maintained a seamless workflow without any missed deadlines." This consistent reliability reflects Select VoiceCom's commitment to client satisfaction.-
Back Office & Sales Outsourcing for Photography Studio
5.0 Feb 7, 2025SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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2 of 3 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office & Customer Service Outsourcing for Law Firm
5.0 — Select VoiceCom provides back office and customer service outsourcing for a law firm. The team is responsible for lead verification, QC, data management, legal intake, and case administration. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All ReviewsSelect Industry to see insights
Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
20% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 50 projectsSpecialty Answering Service is a customer service BPO specializing in call center outsourcing and remote customer care solutions. The company consistently receives high praise for its responsiveness and reliability, with 100% of reviewers commending their timely delivery and effective communication. Additionally, 80% of clients appreciate their flexible pricing and customizable service options.
Reviews mention Helpful
Clients have expressed a positive sentiment regarding the helpfulness of Specialty Answering Service, particularly highlighting the assistance provided by team member Mollie. Feedback indicates that Mollie's friendly demeanor and effective problem-solving skills significantly contributed to resolving call routing issues and ensuring a smooth workflow. Overall, clients found the company's support to be invaluable, with no areas for improvement noted.-
After-Hours Call Services for Property Management Co.
5.0 Oct 2, 2020Mollie helped us resolve the issue! Mollie was very helpful. None come to mind.
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Industry Experience
Specialty Answering Service has demonstrated expertise across various industries, including real estate, automotive, financial services, and healthcare. Clients commend their responsiveness, effective communication, and ability to handle after-hours operations, enhancing customer engagement and operational efficiency. Overall sentiment is positive, particularly in real estate and automotive sectors, where their services have led to improved lead management and client communication. Their strong performance in customer service suggests they are well-suited for businesses seeking reliable answering solutions.
Read All ReviewsSelect Industry to see insights
Other industries Real estate Automotive Consumer products & services Financial services Telecommunications Business services Legal Utilities Advertising & marketing Information technology Hospitality & leisure Manufacturing Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the value provided by Specialty Answering Service, noting that their pricing aligns well with budgetary constraints. Feedback highlights the company's responsiveness and quality of service, with one client stating, "their pricing fit our budget and they offered good value for the cost." Another remarked on the "excellent value for the pricing." However, there are mentions of occasional dissatisfaction with specific staff performance, indicating a need for consistent training. Overall, the sentiment is positive regarding cost-effectiveness.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +210% Call Center Services10% Content Moderation ServicesFocus Areas
10% Order Processing & Taking50% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 68 projectsTop Customer Service is a Customer Support Outsourcing provider specializing in call center solutions and remote customer care. Across a range of industries including auto detailing, roofing, childcare, and more, their reviews highlight a 100% satisfaction rate, noting significant improvements in response times and customer satisfaction. Their professionalism, reliable project management, and ability to meet diverse client needs consistently stand out.
25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Industry Experience
Top Customer Service has demonstrated strong expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients consistently report improved communication, reduced missed calls, and enhanced customer satisfaction due to their professional handling of inquiries and support tasks. Feedback highlights their adaptability to specific industry needs and effective project management, indicating strong performance in delivering timely and reliable service. Potential clients in these sectors can expect substantial improvements in customer interactions and operational efficiency when partnering with Top Customer Service.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+$25 - $49 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
10% Customer Service Outsourcing20% Mobile App Development20% UX/UI Design +420% Web Development10% Custom Software Development10% IT Strategy Consulting10% Web DesignFocus Areas
33% Order Processing & Taking67% Phone Support ServicesSee all 9 projectsDesignveloper is a versatile technology company specializing in web and application development services, with expertise in creating tailored digital solutions across various sectors such as education, banking, and healthcare. The reviews indicate an overwhelmingly positive response, with over 90% of users noting their effective project management, domain understanding, and commitment to delivering user-friendly products. Suggestions for improvement were minimal, focusing mainly on enhancing user documentation.
Reviews mention Easy to work with
Clients have consistently noted that Designveloper is easy to work with, highlighting effective communication and responsiveness throughout projects. One CEO remarked on the seamless interaction facilitated via Slack and Skype, stating, "Our partners from Designveloper were easy to communicate with and they always send us new updates." Overall, the sentiment reflects a high level of satisfaction with the team's collaborative approach and commitment to client success.-
Updated Web Design for Healthcare Site
4.5 Apr 23, 2020Our partners from Designveloper were easy to communicate with and they always send us new updates. We connect by using Slack and Skype to call for the meeting.
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Industry Experience
Designveloper has demonstrated strong expertise across various industries, including Education, Financial Services, IT Services, and Healthcare. In Education, they effectively built web applications to enhance user engagement and streamline operations, receiving positive feedback for their understanding of the domain. In Financial Services, their development of intuitive analytics features was praised for technical strength and user experience. Clients from IT Services noted their reliable project management and work ethic, while in Healthcare, Designveloper improved website traffic and user experience significantly. Overall, feedback across industries reflects a strong alignment with client needs and effective communication.
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Education Financial services IT Services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that Designveloper provides excellent value for money, with many reviewers highlighting their competitive pricing and high-quality deliverables. One client noted that Designveloper's pricing fit their budget while delivering great value, enhancing operational efficiency. Another client praised them as the 'best outsourcing service' they've encountered, further emphasizing the effectiveness of their collaboration. Overall, the sentiment regarding cost-effectiveness is overwhelmingly positive, with clients feeling they received substantial returns on their investment.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Vietnamese
This provider is available in 1 time zone:
- Greenwich Mean Time (GMT)
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
10% Customer Service Outsourcing50% Call Center Services10% Business Consulting +510% Sales Outsourcing5% Back Office Outsourcing5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Market ResearchFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 32 projectsExpertCallers is a customer service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company consistently receives positive feedback for its professionalism and organized project management, with an impressive 100% of reviewers praising their responsiveness and quality of service. Clients highlight significant improvements in lead conversion rates and customer satisfaction. There is minimal criticism, with less than 10% suggesting enhancements such as more detailed analytics.
Reviews mention Reliable
ExpertCallers has consistently received positive feedback regarding their reliability from clients across various industries. Clients noted their organized project management, timely delivery of tasks, and proactive communication. For instance, one client emphasized their team's ability to adapt quickly to process adjustments and maintain high-quality customer interactions. Another client highlighted their seamless integration and professionalism, stating that ExpertCallers became an extension of their business. Overall, the sentiment reflects a strong trust in ExpertCallers' capabilities and their role in enhancing client operations.-
Call Center & Sales Outsourcing for Construction Company
5.0 Feb 25, 2026The project management was highly professional. ExpertCallers maintained clear communication, provided consistent updates, and delivered all milestones on time. Any feedback or adjustments we requested were implemented quickly, making collaboration smooth and effective.
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Call Center Services for Home Renovation Company
5.0 Feb 25, 2026The team was professional, communicative, and reliable. All tasks were delivered on schedule, and they were proactive in adjusting strategies based on results.
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Virtual Assistant Services for Digital Business
4.0 Mar 14, 2026They maintained clear communication and consistently delivered tasks on schedule. Their reliability and ability to quickly adapt to new tasks impressed us.
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Call Center Services for Construction Company
4.5 Mar 23, 2026Project management was smooth and reliable. The team consistently delivered on time, maintained clear communication, and adapted quickly to our requirements without any delays.
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Call Center Services for Construction & Landscaping Company
4.0 Apr 9, 2026Project management was seamless. ExpertCallers maintained clear communication, provided regular performance reports, and ensured that all tasks were executed on time. What impressed us most was their professionalism and reliability.
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8 of 11 Customer Service Outsourcing reviews are 5 stars11 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 11 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for IT Company
5.0 — ExpertCallers provided customer service outsourcing services for an IT company. The team offered 24/7 support via email, chat, and phone, with an average response time of 5 minutes. Read moreWas this helpful?
Industry Experience
ExpertCallers has demonstrated strong expertise across several industries, particularly in Business Services, Construction, Contracting, and Automotive sectors. Clients noted significant improvements in lead generation, customer engagement, and operational efficiency. Feedback indicates a consistent professionalism and adaptability, with measurable outcomes including increased qualified leads and enhanced customer satisfaction across these industries. Overall sentiment is positive, particularly for businesses seeking to improve communication and customer service capabilities.
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Home Services Electric Financial services Non-profit Information technology Education Contracting Business services Other industries Automotive ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with ExpertCallers' pricing, describing it as fitting their budgets while delivering significant value. Feedback highlights instances where clients noted the 'good value for cost' and the ability to maintain high-quality service without increasing internal workload. Overall sentiment reflects confidence in the company's cost-effectiveness, with several reviews emphasizing improved customer response times and lead conversion rates as indicators of the value received from their services.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Back Office OutsourcingFocus Areas
15% Order Processing & Taking75% Phone Support Services5% Chat Support Services +15% Email Support ServicesSee all 10 projectssix eleven global services is a Customer Support Outsourcing company offering Call Center Solutions and Customer Service BPO. Reviews reveal that clients appreciate their strong alignment with company values, cost-effectiveness, and responsive service. With a consistent 90% CSAT score and high praise for efficient communication, 66% of reviewers noted the impressive quality of support, suggesting areas for potential improvement in team size and independent management.
1 of 3 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for Enterprise SaaS Company
4.5 — six eleven global services provides customer support for an enterprise SaaS company. After learning the client's goals, they manage tickets raised by customers. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
29% Customer Service Outsourcing41% Call Center Services19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
10% Order Processing & Taking45% Phone Support Services25% Chat Support Services +120% Email Support ServicesSee all 6 projectsContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.
Reviews mention Reliable
The feedback regarding ContactPoint 360 emphasizes their reliability in project management. Clients noted that deliverables were completed on schedule, and the team responded promptly to adjustments. One client highlighted the organized approach and the consistent resolution of support requests, leading to improved customer feedback. Overall, the sentiment reflects a strong trust in their ability to manage communications effectively and adapt to client needs.-
Back-Office/Customer Service Outsourcing for Software Dev Co
5.0 Jan 12, 2026Their project management approach was organized and reliable. Deliverables were completed on schedule, and the team responded quickly whenever adjustments were required.
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3 of 5 Customer Service Outsourcing reviews are 5 stars5 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
10% Customer Service Outsourcing40% CRM Consulting and SI40% Call Center Services +110% Back Office OutsourcingFocus Areas
30% Order Processing & Taking35% Phone Support Services20% Email Support Services +115% Chat Support ServicesSee all 6 projectsSignifico is a Customer Service BPO offering outsourced customer support and call center solutions. Their reviews highlight exceptional project management, with 100% of feedback noting increased customer satisfaction and efficiency. Clients commend Significo for their passion, expertise, and proactive approach, evidencing their ability to significantly enhance customer care processes.
Reviews mention Receptive
Client feedback highlights Significo's strong receptiveness, noting their quick and consistent communication throughout the project. One client emphasized that the team was 'very receptive' and responded to needs in real time. Additionally, they appreciated that all deliverables were met on time, further showcasing the company's commitment to client satisfaction. Overall, the sentiment reflects a positive experience with Significo's responsiveness and alignment with client goals.-
Call Center Services for Automotive Services Company
5.0 Jun 26, 2025They were very receptive and consistent with their communication. If there are, they respond in real time and quick.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Car Dealer
5.0 — Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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$1,000+< $25 / hr10 - 49Ensenada, Mexico
Services provided
10% Customer Service Outsourcing40% Sales Outsourcing20% Back Office Outsourcing +220% Call Center Services10% Direct MarketingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 6 projectsFirst Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines.
Reviews mention Professional
Clients have consistently praised First Point Communications for their professionalism and dedication. One reviewer highlighted their 'thoroughly professional and hard-working' nature, which contributed to an impressive 500% increase in sales. The effective communication and structured workflow were also noted, allowing for daily progress visibility and weekly sync-ups. Overall, the sentiment reflects a strong endorsement of their professional capabilities, with no identified areas for improvement.-
Outbound Call Services for Real Estate Agency
5.0 Apr 6, 2020They are thoroughly professional and hard-working. I sent them the leads file and basically provided the guidelines for the script and qualification criteria. They worked off of that to create their talk tracks. I had daily visibility into progress and was having a weekly calls to sync up on goals and progress.
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Industry Experience
First Point Communications has demonstrated expertise in the Telecom, Energy, Real Estate, and IT Services industries. Clients reported exceptional lead generation and appointment setting capabilities, leading to significant sales increases, particularly in Real Estate (500% growth) and IT Services (10-15 warm leads per week). The overall sentiment across industries highlights their professionalism, collaborative approach, and commitment to client success, making them a strong fit for businesses seeking effective B2B lead generation strategies.
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Software Real estate IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with First Point Communications' value for money, often citing significant returns on investment. One client reported a 500% increase in sales, deeming the service "definitely worth the investment." Another highlighted their competitive pricing and reliability, noting they effectively generated 10-15 warm leads weekly. Overall, feedback indicates that the company provides quality services that align well with client needs, reinforcing a positive sentiment regarding cost effectiveness.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Portuguese
- Spanish
This provider is available in 15 time zones:
- Middle East Time (MET)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing10% Call Center Services +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 28 projectsThe Hour - Back Office and Virtual Assistant Services specializes in Customer Support Outsourcing and other back-office solutions, consistently receiving positive feedback from clients. Approximately 100% of reviewers praise their communication, tailored support, and ability to integrate seamlessly into existing workflows. The company's services enhance operational efficiency and customer satisfaction, with clients noting a high level of professionalism and responsiveness.
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
The Hour - Back Office and Virtual Assistant Services has received overwhelmingly positive feedback for their Order Processing & Taking services, with 95% of clients expressing satisfaction. Key strengths include effective communication, quick issue resolution, and a strong cultural fit with clients. Reviewers frequently highlight the attentiveness of the staff and their ability to adapt through training. Overall, clients feel that the team significantly enhances efficiency and productivity, creating a valuable partnership.
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5 of 5 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
App Management & Support for HR Solutions Firm
5.0 — The Hour - Back Office and Virtual Assistant Services provides email marketing services for an HR solutions firm. The team manages email campaigns, analyzes performance data, and optimizes outreach Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their competitive pricing and exceptional value for money. A manager from Integrity Insurance noted that their pricing fit their budget while delivering significant business improvements. Similarly, the CTO of Harvest MSP emphasized the good value for cost and responsiveness of their team. Overall, feedback reflects a strong sentiment that The Hour offers reliable, efficient services at affordable rates, making them a solid choice for various operational needs.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
10% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center Services +210% Content Marketing10% Sales OutsourcingFocus Areas
20% Order Processing & Taking30% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 20 projectsOBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors.
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Mgmt & Customer Service for Financial Nonprofit
5.0 — OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and Read moreWas this helpful?
Industry Experience
OBI Services has demonstrated strong capabilities across various industries, including Financial Services, Information Technology, Healthcare, Automotive, Real Estate, Consumer Products & Services, Sports, and Advertising & Marketing. Clients praised their operational efficiency, attention to detail, and high-quality customer support, resulting in measurable improvements in metrics like response times, accuracy, and customer satisfaction. Overall, OBI Services is well-suited for organizations looking for reliable data management and customer support solutions, particularly in technology-driven and service-oriented sectors.
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Information technology Financial services Automotive Real estate Sports Healthcare Advertising & marketing Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.Was this helpful?
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This provider is fluent in 1 language:
- English
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Undisclosed< $25 / hr10 - 49Pune, India
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing20% Document Digitization & Management +410% AI Development10% Sales Outsourcing5% Transcription5% TranslationFocus Areas
50% Order Processing & Taking50% Email Support ServicesSee all 7 projectsStrong Vision Data Processing is a data processing company specializing in digitization, data entry, and management services. Positive feedback, comprising nearly 100% of client reviews, highlights the company's exceptional organization, timely delivery, and cost-effectiveness. Clients consistently commend their responsiveness, accuracy, and ability to meet or exceed expectations with reliable project management and high-quality results.
Reviews mention Timely
Overall sentiment regarding timeliness in client feedback for Strong Vision Data Processing is highly positive. Clients consistently commend their ability to deliver projects on time or ahead of schedule. For instance, one client noted they 'always deliver on time, even with urgent requests,' while another stated that 'statements were always returned on time with zero errors.' Additionally, a long-term client emphasized their responsiveness and efficiency, stating they can contact the team even at the last minute and receive prompt results.-
Accounting for Metal Service Center
5.0 Aug 21, 2024Delivered sooner than promised, exceeded expectations. Their ability to understand the project's requirements quickly and ahead of the requested deadline was impressive.
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Data Processing for Safety Equipment Retailer
5.0 Dec 20, 2022We would submit projects and receive them in a timely manner as needed. Timing, budget, and data quality!
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Monthly Accounting Services for Financial Services Company
5.0 Mar 23, 2021Statements were always returned on time with zero errors. Swapnil needed very little lead time before the start of a project.
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Data Entry for Communications Company
5.0 Sep 5, 2018Strong Vision Data Processing delivers accurate work on time, which is exactly what we were looking for. Working with them has improved our internal workflow as it has minimized the time we need to spend on data entry.
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Data Entry Services for Economic Consulting Company
5.0 Dec 3, 2025Strong Vision Data Processing is very well organized and does a great job staying on track with the projects. They always deliver on time, even with urgent requests. We’re impressed with the speed with which Strong Vision Data Processing can complete a project.
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Industry Experience
Strong Vision Data Processing has demonstrated expertise across various industries, including Legal, Financial Services, Media, Education, and eCommerce. Clients commend their efficiency, accuracy, and responsiveness, consistently delivering projects on time and within budget. The overall sentiment reflects strong satisfaction, particularly in Legal and Financial sectors, where their data processing capabilities have significantly enhanced operational workflows. For companies in need of meticulous data management, Strong Vision is a reliable partner, especially in industries requiring high data integrity and timely delivery.
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Other industries Design Financial services Education Media IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Strong Vision Data Processing for their cost-effectiveness and value for money. One client noted, "their pricing fit our budget, they offered good value for the cost, and they were responsive and timely." Another remarked on their ability to deliver high-quality work at a lower cost compared to competitors, stating, "they were significantly cheaper than the other providers we looked at, so they saved us a lot of money." Overall, feedback indicates strong satisfaction with pricing relative to the quality of service provided.Was this helpful?
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$1,000+< $25 / hr10 - 49Kolkata, India
Services provided
20% Customer Service Outsourcing35% Web Development30% Call Center Services +115% Search Engine OptimizationFocus Areas
20% Order Processing & Taking30% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 10 projectsStaybright Design Private Limited is a customer support outsourcing company specializing in comprehensive customer service BPO solutions. They have successfully reduced response times from 48 to 2 hours and increased customer satisfaction by 25%. Over 95% of reviews highlight their flexibility, proactiveness, and commitment to exceeding client expectations.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Outsourced Customer Service for Beverage Manufacturing Co
5.0 — Staybright Design Private Limited provided customer support services for a beverage manufacturing company. The team responded to customer inquiries and provided email and chat support scripts. Read moreWas this helpful?
Industry Experience
Staybright Design Private Limited has demonstrated expertise across various industries including Advertising & Marketing, Food & Beverage, Real Estate, and Manufacturing. Clients noted significant improvements in sales strategies, customer support services, and project management, leading to enhanced customer satisfaction and engagement. Overall sentiment is highly positive, especially in the Advertising & Marketing and Food & Beverage sectors, indicating a strong fit for businesses seeking to optimize sales processes and customer engagement strategies.
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Advertising & marketing Food & Beverage Real estate ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Staybright Design Private Limited's competitive pricing and overall value for money. One client noted the 'good value for cost' in selecting them for customer support services, while another emphasized their 'pricing fit our budget.' Overall sentiment reflects satisfaction with the quality of service relative to costs, as clients reported significant improvements in engagement and customer satisfaction, validating the company's cost-effectiveness.Was this helpful?
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This provider is fluent in 4 languages:
- Bengali
- English
- Hindi
- Urdu
This provider is available in 6 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Australia Central Time (ACT)
- Mountain Standard Time (MST)
- New Zealand Standard Time (NST)
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +15% Sales OutsourcingFocus Areas
20% Order Processing & Taking30% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 48 projectsEverHelp is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. Their reviews highlight a consistent theme of high-quality service, with 100% of testimonials praising their structured project management and ability to improve response times significantly. Approximately 90% of reviewers commend EverHelp for their proactive problem-solving and clear communication.
Reviews mention Professional
The feedback regarding EverHelp's professionalism is overwhelmingly positive. Clients consistently praised their organized approach, clear communication, and timely responses. For instance, one client noted that EverHelp never missed deadlines and adapted seamlessly to unexpected issues. Another highlighted the team's ability to maintain a warm, personal touch in customer interactions, reflecting the client's brand values. Overall, clients expressed high satisfaction with EverHelp's professional demeanor and commitment to achieving project goals.-
Customer Service Outsourcing for IT Company
5.0 Oct 1, 2024The project management was highly effective, with all key deliverables being completed on schedule. The team demonstrated a high level of professionalism and created a collaborative environment that made working together a positive experience.
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Customer Support & Sales Services for Cloud SaaS Company
5.0 May 16, 2024Since partnering with EverHelp, our support system has noticeably improved, ensuring our customers receive prompt and professional assistance for their inquiries. We're highly content with the collaboration between our team and EverHelp. Their readiness and willingness to assist us are consistently impressive.
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Customer Service Outsourcing for Telecommunications Company
5.0 May 15, 2024Since engaging EverHelp, our resolution rate has improved significantly. They maintain professionalism and responsiveness in their communication. Their dedication to effective communication, coupled with their efficiency, sets them apart.
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Customer Service & Sales Outsourcing for Contact Center
5.0 May 13, 2025Their professional approach and how quickly they got things done was most impressive. They always stayed organized and delivered results fast. Also, working with their team was a great experience — communication was always smooth, friendly, and easy.
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Customer Support, Sales & Back-Office for CX Services Co
5.0 May 13, 2025EverHelp did a great job managing the project. Their agents were onboarded on time before our busy season, with no delays. They were very flexible and quickly adapted when our priorities changed. Whenever we had a need or question, they responded quickly and professionally.
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24 of 24 Customer Service Outsourcing reviews are 5 stars4 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 24 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Fitness Apparel Company
5.0 — EverHelp provided customer support services for a fitness apparel company. The team built and managed a support team across email, in-app chat, and social media channels, and handled payment Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend EverHelp for their competitive pricing and strong value for money. Many reviews highlight how their budget-friendly services effectively enhanced operational efficiency and customer satisfaction. For instance, an operations manager noted, "Pricing fit our budget" while another remarked on their "good value for cost." Overall, sentiment surrounding their cost-effectiveness is positive, with clients appreciating the balance between affordability and quality service.Was this helpful?
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This provider is fluent in 22 languages:
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Hungarian
- Italian
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+$25 - $49 / hr50 - 249Austin, TX
Services provided
50% Customer Service Outsourcing25% Call Center Services25% Sales OutsourcingFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 10 projectsContactWorks is a customer service BPO specializing in customer support outsourcing, remote customer care, and call center solutions. The company is lauded for its exceptional service, with 100% of reviews highlighting their reliability, efficiency, and brand alignment. Clients consistently commend ContactWorks for their transparency, timely communication, and the ability to seamlessly integrate as an extension of their team.
Reviews mention Reasonable pricing
Clients have expressed positive sentiment regarding ContactWorks' reasonable pricing, highlighting its alignment with budgetary constraints. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that clients appreciate the affordability of services without compromising quality, reinforcing ContactWorks as a viable option for cost-sensitive projects.-
Call Center Services for Educational Tecnology Services Co
5.0 Nov 6, 2023Services were delivered on time and on budget. I can't think of any. The team was adaptable to any modifications of services needed.
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6 of 7 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 7 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Staffing & Call Center Services for Wireless Solutions Co
5.0 — ContactWorks provides staffing and call center services for a wireless solutions provider. The team answers calls from guests who need help connecting to the client's networks and troubleshooting Read moreWas this helpful?
Industry Experience
ContactWorks has received positive feedback across various industries including Business Services, Telecommunications, Education, and Retail. Clients praise their expertise in customer support and operational efficiency, particularly in delivering high-quality service during peak times. The overall sentiment highlights their adaptability and strong communication skills, making them an excellent fit for sectors requiring reliable support solutions. Their strengths are especially noted in technical assistance and strategic partnership, positioning them as a valuable resource for businesses in need of tailored customer service.
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Telecommunications IT Services Education Transportation Retail Business servicesWas this helpful?
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
55% Customer Service Outsourcing35% Call Center Services10% Back Office OutsourcingFocus Areas
25% Order Processing & Taking50% Phone Support Services15% Chat Support Services +110% Email Support ServicesSee all 26 projectsSimply Contact is a Customer Support Outsourcing company specializing in Call Center Solutions, providing services such as multilingual support and back-office management. With a consistent record of high ratings, they achieve substantial improvements in customer satisfaction (20%-45% increase reported) and response times (up to 45% reduction). Clients commend their adaptability and efficiency, with no significant areas for improvement noted across reviews.
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Simply Contact has received overwhelmingly positive feedback for their Order Processing & Taking services, with a 15% increase in Customer Satisfaction noted by a client. Clients praised their effective project management, attention to detail, and flexibility, resulting in high-quality support. 100% of reviewers highlight efficient communication and prompt resolution of inquiries, while no negative feedback was reported. Their expertise in customer support outsourcing demonstrates a strong impact on service quality and client satisfaction.
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13 of 16 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 16 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Wheelchair Rental System
4.5 — A wheelchair rental system has hired Simply Contact to manage their inbound customer support. The team handles inquiries and troubleshooting and provides guidance in both English and German. Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Education, and Advertising & Marketing. Clients highlight their strengths in providing multilingual customer support, enhancing operational efficiency, and improving customer satisfaction metrics. Overall sentiment is positive, with feedback praising their adaptability, responsiveness, and ability to deliver tailored solutions. Organizations within these sectors can particularly benefit from Simply Contact's customer support services.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback indicates that Simply Contact offers good value for money, with several reviews highlighting their competitive pricing and cost efficiency. For instance, one client noted they selected Simply Contact due to its 'good value for cost,' while another emphasized that their pricing fit their budget. However, there were mentions of areas for improvement in their pricing strategy. The general sentiment reflects satisfaction with the service quality relative to the costs incurred.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +810% IT Staff Augmentation10% Other Digital Marketing5% Content Marketing5% Data Annotation Services5% HR Outsourcing5% IT Managed Services5% PEO/Employee Leasing5% Recruitment Process OutsourcingFocus Areas
25% Order Processing & Taking45% Chat Support Services30% Email Support ServicesSee all 18 projectsBooth & Partners is a customer service BPO company specializing in Customer Support Outsourcing and Remote Customer Care. With a 90% customer satisfaction rating and consistent positive feedback, clients commend their proactive, professional approach, and ability to integrate seamlessly into existing teams. They are particularly noted for their efficiency, cultural compatibility, and the high standard of their agents, with no notable negative feedback reported.
2 of 3 Order Processing & Taking reviews are 5 stars$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
Booth & Partners demonstrates strong expertise in Order Processing & Taking services, with 90% of clients reporting high satisfaction rates. Clients praise their timely responses and proactive management, which significantly improved support metrics. Feedback highlights their ability to provide quality personnel quickly, enhancing operational efficiency. While minor concerns were noted early in engagements, overall sentiment remains exceptionally positive, showcasing their commitment to maintaining client relationships and delivering impactful results.
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2 of 4 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Consumer Products Co
4.0 — Booth & Partners provides outsourced customer service and support services for a consumer products company. The team has handled customer inquiries and has processed orders, returns, and Read moreWas this helpful?
Industry Experience
Booth & Partners has garnered positive feedback across various industries, including Nonprofit, Software, Retail, Consumer Products, Consulting, Real Estate, Insurance, Financial Services, Education, and Advertising & Marketing. Clients commend their expertise in scaling teams, administrative support, and tailored solutions. The overall sentiment reflects strong project management, responsiveness, and effective communication, with notable success in enhancing operational efficiency and customer satisfaction. They are particularly well-suited for organizations looking for cost-effective staffing and support solutions.
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Nonprofit Software Retail Consumer Products Consulting Real estate Insurance Human Resources Business services Financial services Advertising & marketing EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Booth & Partners is frequently recognized for providing excellent value for money, with clients highlighting their competitive pricing and strong alignment with budgetary constraints. For instance, one client noted that their pricing fit within their budget while delivering good value, leading to successful hiring outcomes. Overall sentiment reflects satisfaction with cost-effectiveness, as many clients appreciate the affordability of services combined with quality support and responsiveness.Was this helpful?
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +110% CRM Consulting and SIFocus Areas
25% Order Processing & Taking45% Phone Support Services15% Chat Support Services +115% Email Support ServicesSee all 11 projectsWelsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.
Reviews mention Great project management
Clients have consistently praised Welsend for their excellent project management skills, highlighting their seamless coordination and strong working culture. One client emphasized the 'excellent coordination' and described Welsend as their 'favored long-term business partner.' This positive sentiment reflects Welsend's ability to manage projects effectively, making them a reliable choice for outsourcing needs.-
Post-Sales Team Customer Support for Electronics Company
4.0 Feb 15, 2022The vendor demonstrated excellent coordination with us, which makes them our favored long-term business partner. Their coordination and excellent working culture are particularly impressive.
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Industry Experience
Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
30% Customer Service Outsourcing20% Back Office Outsourcing10% Accounting +410% E-Commerce Development10% Ecommerce Marketing10% Graphic Design10% Web DesignFocus Areas
100% Order Processing & TakingSee all 2 projects2ndOffice is a Customer Service BPO company providing outsourced customer support and call center solutions. Reviews highlight their exceptional project management, commitment, and responsiveness, with 100% positive feedback on their customer service quality and team integration. Their dedication to customer care and value proposition make them a preferred choice for customer support outsourcing.
Reviews mention Great project management
The feedback regarding 2ndOffice's project management is overwhelmingly positive. Clients have noted 'outstanding management and internal support' along with 'direct supervision, training support, and quality assurance.' One client emphasized their responsiveness and perfect execution of tasks, highlighting that such resources were previously unaffordable for their small company. Overall, the sentiment reflects a high level of satisfaction with 2ndOffice's ability to meet project needs effectively.-
Customer Service Outsourcing for Omnichannel Retailer
5.0 Oct 31, 2023Outstanding management and internal support with direct supervision, training support, SOP creation and quality assurance team. They were responsive and executed everything perfectly.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Omnichannel Retailer
5.0 — 2ndOffice handles Amazon returns and financial information using NetSuite for an omnichannel retailer. They oversee communication with customers, manage sales and promotions, and answer product Read moreWas this helpful?
Industry Experience
2ndOffice has demonstrated strong capabilities in the retail and business services sectors. Clients in retail highlight their exceptional customer support and effective management, noting significant improvements in customer engagement and operational efficiency. In the business services industry, feedback emphasizes their cost-effectiveness and quick response times, allowing companies to save on staffing costs. Overall, 2ndOffice is well-regarded for their commitment to client success and efficient service delivery, making them a fitting choice for businesses in these industries.
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Retail Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 2ndOffice's competitive pricing and exceptional value for money. One reviewer noted that they chose 2ndOffice for its 'good value for cost' and experienced outstanding management that they could not afford otherwise. Another client emphasized significant savings, stating that 2ndOffice saves them 'thousands of dollars' by reducing the need for additional staff. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Noida, India
Services provided
30% Customer Service Outsourcing40% Call Center Services20% Market Research +110% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 5 projectsGo4customer is a Customer Service BPO offering comprehensive call center outsourcing solutions. The company has a strong reputation, with reviews highlighting increased client satisfaction, enhanced staff morale, and improved compliance. Approximately 100% of reviewers praise their personalized approach and responsiveness, emphasizing timely delivery and strategic problem-solving in customer support outsourcing.
Reviews mention Reliable
Go4Customer has received positive feedback regarding their reliability, with clients noting their consistent on-time delivery and responsiveness to needs. One client highlighted the company's commitment to customer satisfaction and proactive communication, stating that their timely delivery and attention to concerns significantly contributed to project success. Overall, the sentiment reflects a strong trust in Go4Customer's ability to deliver quality service, bolstered by their effective project management and dedication to enhancing customer experience.-
Call Center Services for Digital Mareketing & IT Company
5.0 Jul 27, 2023Digital Baba Online's project management was efficient and effective. They consistently delivered items on time, meeting project milestones and deadlines. Their responsiveness to our needs was commendable, as they promptly addressed any concerns or requests we had during the project. Their ability to deliver on time and respond to our needs contributed significantly to the overall success of the project and strengthened our partnership with them.
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Industry Experience
Go4Customer has demonstrated expertise in the IT and residential support sectors, receiving positive feedback for their efficient inbound and outbound call center services. Clients praised their adaptability, customer-centric approach, and ability to enhance client satisfaction while improving operational efficiency. In the IT industry, Go4Customer’s focus on data-driven results contributed to increased customer retention and revenue growth. Overall sentiment across industries is highly favorable, indicating their strong fit for clients seeking reliable and effective communication solutions.
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IT Services Information technology HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Go4Customer offers good value for money, with several highlighting its competitive pricing and cost-effectiveness. One client noted that their pricing fit their budget while providing quality service. Another client stated they save approximately $1,000 monthly, emphasizing the company's efficiency. Overall, the sentiment reflects satisfaction with the balance between cost and service quality, making Go4Customer a favorable choice for clients seeking reliable call center solutions.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +215% Employer of Record (EOR) Services5% Data Annotation ServicesFocus Areas
15% Order Processing & Taking30% Email Support Services30% Phone Support Services +125% Chat Support ServicesSee all 10 projectsBoldr. is a Customer Service BPO company specializing in outsourced customer support and call center solutions. Reviewers highlight their adaptability, strong partnership approach, and ability to reduce costs, with one client saving $6 million annually. While praised for their responsiveness and low attrition rates, 67% of reviews suggest improvements in hiring time. Overall, Boldr.'s services have been effective, though experiences vary.
Reviews mention Great project management
Clients have consistently praised Boldr. for their exceptional project management capabilities. One client highlighted their commitment to timely deliverables and proactive communication, stating that Boldr. adapted their strategies effectively to meet evolving needs. Another client noted the smooth integration of Boldr.'s services and their responsiveness to requests, emphasizing a pleasant project management experience. Overall, the sentiment reflects a high level of satisfaction with Boldr.'s ability to manage projects efficiently and effectively.-
Call Center Services for Insurance Company
5.0 Aug 23, 2022The project management is very pleasant, and things have gone smoothly. As for tools, we use Microsoft Power BI and Harmony. We primarily communicate through Microsoft Teams or Google Meet meetings and email.
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BPO, EOR & Customer Service Outsourcing for Online Platform
5.0 Feb 11, 2025They’re great partners. They do a good job. Every time they want to launch a new project or service, they have a discovery call and walk through the options. When it comes to project execution, they’re very on top of it. They’re high-performing. One of the things we look at, especially in the customer support world, is the attrition rates. Their attrition rates have been really low, which is good. They’re retaining a lot of people, so we don’t have to do rehiring and retraining. They’re very quick, responsive, and flexible.
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Industry Experience
Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients.Was this helpful?
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$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Services provided
45% Customer Service Outsourcing45% Back Office Outsourcing10% Sales OutsourcingFocus Areas
20% Order Processing & Taking30% Phone Support Services25% Chat Support Services +125% Email Support ServicesSee all 22 projectsPexly, a Customer Support Outsourcing (CSO) company, specializes in providing flexible and efficient customer service solutions. Across reviews, 100% of clients highlight their cost-effectiveness and value for money, while 85% commend their project management and responsiveness. Pexly's ability to rapidly deploy well-trained agents and adapt to specific client requirements is frequently praised, ensuring high customer satisfaction and timely service delivery.
Reviews mention Well-organized projects
Clients have consistently praised Pexly for their well-organized project management and communication skills. One client noted their impressive ability to quickly train new staff, ensuring high-quality work and maintaining fast response times, which led to an 80% customer satisfaction rate. The client emphasized Pexly's flexibility in scaling and budgeting, as well as their supportive nature and readiness to assist whenever needed, reflecting a strong overall sentiment of satisfaction with Pexly's organizational capabilities.-
Customer Support Services for Online Marketplace
5.0 Mar 25, 2022Performance-wise and organization-wise, Pexly has been performing very well. They have remarkable communication skills, and they’re flexible when it comes to scaling and budgeting. Furthermore, they’re supportive, and whenever we need inputs, they’re extremely helpful and always ready to jump in.
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2 of 2 Order Processing & Taking reviews are 5 stars$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
Pexly has received overwhelmingly positive feedback for its Order Processing & Taking service, with clients highlighting exceptional customer service and rapid response times. 100% of reviewers praised the quality of agents and project management, noting improved customer satisfaction and efficiency. Specific feedback emphasized Pexly's quick adaptability and excellent communication. Overall, the sentiment is highly favorable, with no negative remarks or areas for improvement indicated by clients.
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Industry Experience
Pexly has demonstrated expertise across various industries including IT Services, Automotive, Retail, Beauty & Cosmetics, Software, Hospitality & Leisure, Consumer Products, Education, and Advertising & Marketing. Feedback highlights their strengths in providing high-quality customer service, efficient project management, and quick response times. Overall sentiment is positive, with clients praising their ability to manage teams remotely and deliver cost-effective solutions tailored to industry-specific needs. Pexly is particularly well-suited for companies seeking scalable customer support and operational assistance.
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IT Services Automotive Retail Beauty & Cosmetics Software Hospitality & leisure Consumer Products Education Advertising & marketing Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Pexly consistently receives positive feedback regarding its cost-effectiveness and overall value for money. Clients such as the Head of Operations from a cosmetics company noted that Pexly's pricing fits their budget while providing good value. Similarly, the Team Lead Support at VERBI GmbH highlighted the company's pricing as a key factor in their selection, stating it offered 'good value for cost.' Overall, the sentiment reflects satisfaction with Pexly's services relative to their pricing.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
30% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Sales Outsourcing10% TranscriptionFocus Areas
30% Order Processing & Taking30% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
Reviews mention Great project management
Clients have praised Quantanite for their exceptional project management, highlighting their regular performance updates and effective communication. One client noted that their project management was 'great,' with consistent overachievement in productivity. Additionally, the collaborative approach of the Quantanite team, including weekly calls and detailed reports, has been commended, ensuring alignment and clarity in deliverables. Overall, the sentiment reflects a strong satisfaction with their project management capabilities.-
Website & Account Management Services for Food Delivery Firm
4.5 Jan 12, 2021The Quantanite team has a very regular cadence in terms of providing us with updates on performance. Their members have at least a weekly call with their team leads. They’ve also been very communicative and collaborative. We used Google Hangout for video conference calls. Their daily reports are sent via email, and they sometimes attach sheets that show what they've completed.
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Industry Experience
Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
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$1,000+< $25 / hr50 - 249Manila, Philippines
Services provided
75% Customer Service Outsourcing15% Call Center Services10% Back Office OutsourcingFocus Areas
27% Order Processing & Taking55% Phone Support Services18% Chat Support ServicesSee all 32 projectsAidey is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their customer reviews are overwhelmingly positive, with 100% noting improvements in response times, customer satisfaction, and operational efficiencies. Clients frequently commend Aidey's emotional intelligence, attention to detail, and proactive issue identification, highlighting them as a reliable partner for customer support outsourcing.
Reviews mention High-quality work
Clients consistently commend Aidey for delivering high-quality work, particularly highlighting their accuracy and responsiveness. One client noted a remarkable 99.3% accuracy in data processing, significantly reducing their manual QA time. Another praised Aidey’s dedicated team for impressive customer support, achieving an average response time of under a minute for chats. Overall, the sentiment conveys a strong appreciation for Aidey's professionalism, skill, and the value they add to their projects.-
Data Mgmt & Enrichment for Hospitality Software Firm
5.0 Jun 14, 2025By the end of the first quarter, they had processed 1,400+ listings with 99.3% accuracy (we ran randomized audits weekly). The low error rate. Honestly, that’s what mattered most for this type of project. But beyond that, their willingness to improve and co-create better processes made it feel like we had a true partner, not just a vendor.
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6 of 6 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 6 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Mobile Banking Company
5.0 — Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Aidey for their competitive pricing and exceptional value for money. Feedback highlights that Aidey's pricing aligns well with client budgets while delivering quality service and efficient support. For instance, one client noted a 'great culture fit' and 'good value for cost,' while another emphasized a significant reduction in operational costs and improved customer satisfaction, attributing these successes to Aidey’s reliable and cost-effective solutions.Was this helpful?
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$1,000+< $25 / hr250 - 999Afton, WY
Services provided
65% Customer Service Outsourcing25% Call Center Services10% IT Staff AugmentationFocus Areas
15% Order Processing & Taking30% Email Support Services30% Phone Support Services +125% Chat Support ServicesSee all 36 projectsWOW24-7 is a Customer Service Outsourcing (CSO) company that provides comprehensive Customer Support Services and Call Center Solutions, excelling in triaging, managing support tickets, and 24/7 coverage. With a focus on quality, responsiveness, and continuous improvement, WOW24-7 has consistently received positive feedback, with reviewers praising their professionalism and efficiency, achieving a 100% positive response rate across all reviews.
Reviews mention Helpful
Clients have expressed high satisfaction with Wow24-7's helpfulness, noting their responsiveness and commitment to customer service. One client highlighted the agents' friendly demeanor and willingness to go the extra mile to resolve issues, which significantly enhanced workflow and reduced miscommunication. Another client praised the quick onboarding process and the team's ability to assist with every inquiry. Overall, feedback indicates a strong sentiment of appreciation for the support provided, with no significant areas for improvement mentioned.-
Customer Support Operations for Design Agency
5.0 Jun 1, 2021The agents are super friendly and helpful. They will go the extra mile to find a solution to a customer’s problem and make sure they are satisfied with our product.
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10 of 12 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Risk Management Company
5.0 — WOW24-7 provides customer support services for a risk management company. The team is responsible for providing level one customer support. Read moreWas this helpful?
Industry Experience
WOW24-7 has demonstrated strong expertise across multiple industries, including Information Technology, eCommerce, Consumer Products, and Education. Clients praised their exceptional customer support and proactive communication, significantly improving ticket response times and overall customer satisfaction. Feedback indicates a consistent ability to meet SLAs, adapt to evolving needs, and enhance service quality. Overall, WOW24-7 is well-suited for organizations in need of reliable 24/7 support, especially in tech-centric and consumer-driven sectors.
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Consumer Products Software Design Manufacturing Hospitality & leisure Telecommunications Healthcare Energy & natural resources IT Services Education Other industries eCommerce Information technology Consumer products & services RetailWas this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
50% Customer Service Outsourcing25% Back Office Outsourcing15% Call Center Services +110% HR OutsourcingFocus Areas
10% Order Processing & Taking30% Chat Support Services30% Email Support Services +130% Phone Support ServicesSee all 41 projectsLimTC is a Customer Support Outsourcing company specializing in delivering comprehensive call center solutions and customer care outsourcing services. Across their reviews, LimTC consistently receives commendations for their ability to enhance customer satisfaction, with an average improvement in customer satisfaction scores of 25% reported by clients. Approximately 90% of clients praise LimTC for their effective project management and alignment with company values.
11 of 11 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — LimTC has provided call center services for an e-commerce company. The team has been responsible for lead generation, customer inquiries handling, and order processing. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with LimTC's cost-effectiveness and value for money. Feedback highlights that LimTC provides good value for the cost, with one client noting a significant ROI relative to their investment. Another client appreciated the alignment of pricing with their budget while receiving high-quality service. Overall, the sentiment is positive, with many clients emphasizing that the pricing is justified by the quality and efficiency of the services rendered.Was this helpful?
More responsive than most other service providers
Get in TouchLimTC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +710% Custom Software Development10% Generative AI10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 45 projectsRiseup Labs is a versatile technology company providing services in custom software development, mobile app creation, and web solutions. Feedback from their clients highlights strong project management, adaptability, and a collaborative approach, with 89% of reviews commending their communication and flexibility. Notably, 78% of clients appreciated their ability to understand business workflows and deliver tailored, cost-effective solutions.
Reviews mention Exceeds expectations
Clients consistently report that Riseup Labs exceeds expectations across various projects. For instance, the Director of Pizza Hotline noted that requests were met ahead of schedule, while the Head of Marketing at Excellence Bangladesh praised the team's innovative approach and commitment to exceeding expectations. Additionally, the Business Development Officer at Systech Digital highlighted the smooth workflow and quality product delivered. Overall, client feedback reflects a strong sentiment of satisfaction and appreciation for Riseup Labs' performance and responsiveness.-
Mobile App Dev for Educational Platform
5.0 Jul 24, 2022We enjoyed being around the team because they never complained. Riseup Labs is always on call and remained willing to exceed expectations.
Read Full Review -
Game Development for Software Dev Company
5.0 Jul 4, 2021Smooth workflow, a phenomenal level of understanding, fulfilling all requirements, delivering a quality product, as well as helpful post development services, are some factors that have exceeded my expectations, and will ensure if outsourcing is an option, we will surely outsource to Riseup Labs.
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BPO Services for Pizza Restaurant Chain
5.0 Nov 25, 2025They're excellent! Requests were met ahead of schedule and exceeded our expectations. Would highly recommend the RISE UP LABS team!
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Riseup Labs reflects a generally positive sentiment regarding their cost and value for money. Many clients highlighted the company's pricing as fitting their budgets while delivering good value, as noted by one client who stated, 'their pricing fit our budget and offered good value for the cost.' However, some reviews indicated areas for improvement in cost and time estimation, with one client mentioning 'huge room for improvement in their cost and time estimation before the project.' Overall, clients appreciate the balance of quality and affordability.Was this helpful?
More responsive than most other service providers
Get in TouchRiseup Labs is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View PackagesFull-Time Customer Support Representative
Provide your customers with instant support when they need it. Riseup Labs CSRs assist with onboarding, orders, complaints, refunds, and more. Ensure a seamless, responsive, and positive customer experience today with our simple packages.Was this helpful?
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List of the Top 15 Order Processing Companies
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
33.9/40.019.8/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
65% Customer Service Outsourcing20% Order Processing & Taking35% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
35.8/40.020/20 Reviews9.6/10 Clients & Experience6.2/10 Market PresenceService focus
30% Customer Service Outsourcing10% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
31.2/40.016.6/20 Reviews9.4/10 Clients & Experience5.2/10 Market PresenceService focus
25% Customer Service Outsourcing25% Order Processing & Taking75% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
33.7/40.018/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
15% Customer Service Outsourcing30% Order Processing & Taking85% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
35.4/40.019.2/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
10% Customer Service Outsourcing55% Order Processing & Taking90% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
30.7/40.017.2/20 Reviews10/10 Clients & Experience3.5/10 Market PresenceService focus
50% Customer Service Outsourcing50% Order Processing & Taking50% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
32/40.016.4/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
55% Customer Service Outsourcing25% Order Processing & Taking45% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
31.7/40.017.2/20 Reviews9.5/10 Clients & Experience5/10 Market PresenceService focus
20% Customer Service Outsourcing25% Order Processing & Taking80% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
30.1/40.015.8/20 Reviews10/10 Clients & Experience4.3/10 Market PresenceService focus
50% Customer Service Outsourcing25% Order Processing & Taking50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
30.6/40.016.4/20 Reviews9.3/10 Clients & Experience4.9/10 Market PresenceService focus
30% Customer Service Outsourcing100% Order Processing & Taking70% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
32.3/40.018.2/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
40% Customer Service Outsourcing20% Order Processing & Taking60% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
29.2/40.014/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing50% Order Processing & Taking70% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
30.4/40.015.8/20 Reviews9.7/10 Clients & Experience4.9/10 Market PresenceService focus
45% Customer Service Outsourcing25% Order Processing & Taking55% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
28.7/40.016.4/20 Reviews7.2/10 Clients & Experience5.1/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
31.3/40.015.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
50% Customer Service Outsourcing15% Order Processing & Taking50% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
30.8/40.016/20 Reviews9.6/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
UndisclosedUndisclosed1,000 - 9,999Limassol, Cyprus
Ability to deliver
28.5/40.016.8/20 Reviews6.1/10 Clients & Experience5.6/10 Market PresenceService focus
35% Customer Service Outsourcing25% Order Processing & Taking65% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
31.1/40.016.2/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
45% Customer Service Outsourcing20% Order Processing & Taking55% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing10% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
28.1/40.015.6/20 Reviews7.6/10 Clients & Experience4.9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Order Processing & Taking70% Other -
$1,000+< $25 / hr50 - 249Manila, Philippines
Ability to deliver
31.2/40.017.2/20 Reviews9.8/10 Clients & Experience4.2/10 Market PresenceService focus
75% Customer Service Outsourcing27% Order Processing & Taking25% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
31.3/40.016.2/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
30% Customer Service Outsourcing20% Order Processing & Taking70% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
32/40.016.8/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
50% Customer Service Outsourcing10% Order Processing & Taking50% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
31.2/40.018.6/20 Reviews7.1/10 Clients & Experience5.5/10 Market PresenceService focus
65% Customer Service Outsourcing15% Order Processing & Taking35% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
32.8/40.017.8/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
50% Customer Service Outsourcing10% Order Processing & Taking50% Other -
$5,000+< $25 / hr250 - 999Dhaka, Bangladesh
Ability to deliver
33.2/40.017.4/20 Reviews10/10 Clients & Experience5.8/10 Market PresenceService focus
10% Customer Service Outsourcing25% Order Processing & Taking90% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
32.7/40.017.8/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
30.1/40.016.6/20 Reviews7.9/10 Clients & Experience5.5/10 Market PresenceService focus
55% Customer Service Outsourcing15% Order Processing & Taking45% Other -
$10,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Ability to deliver
29.6/40.014.6/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Order Processing & Taking75% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
31/40.017.2/20 Reviews8.7/10 Clients & Experience5.2/10 Market PresenceService focus
25% Customer Service Outsourcing40% Order Processing & Taking75% Other
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