Top Order Processing Services
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UndisclosedUndisclosed10 - 49Cairo, Egypt
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsMARS EC is a lead generation company praised for its professional and communicative approach. Over 90% of the feedback mentions their impressive high number of leads generated, aligning with client needs and expectations. Their services have been recognized for offering good value and aligning well with client company values.
Industry Experience
MARS EC has garnered positive feedback primarily from the Energy & Natural Resources sector, where they have proven effective in generating sales leads for digital platforms offering energy solutions. Clients commend their communicative and professional approach, aligning well with company values and providing great value for cost. Overall sentiment indicates strong expertise in the energy industry, making them a suitable choice for projects seeking effective lead generation and professional service.
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MARS EC is noted for providing good value for cost, with clients highlighting their competitive pricing and alignment with budgetary constraints. One reviewer specifically mentioned that MARS EC was selected due to its 'great culture fit' and 'good value for cost.' Overall, the sentiment indicates satisfaction with the company's pricing relative to the services delivered, reinforcing a positive perception of their value for money.Was this helpful?
More responsive than most other service providers
Get in TouchMARS EC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Durrës, Albania
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Sales Outsourcing +110% Search Engine OptimizationFocus Areas
17% Order Processing & Taking33% Email Support Services33% Phone Support Services +117% Chat Support ServicesSee all 12 projectsDalerio Consulting is a Customer Support Outsourcing firm praised for its exceptional service quality and responsiveness. They effectively aided a recruitment company in worker acquisition and administrative support, resulting in cost reduction and productivity enhancements. Notably, 100% of reviewers highlighted their adaptability and responsiveness, with no areas for improvement mentioned.
Reviews mention Adaptable
Dalerio Consulting has received positive feedback regarding their adaptability, as highlighted by a client who noted their 'super responsive' nature and their ability to adjust to the team's needs and project scope. The client emphasized that Dalerio Consulting effectively supported their recruitment efforts, resulting in cost reductions and increased productivity. Overall, the sentiment reflects a strong appreciation for their flexibility and responsiveness in meeting client requirements.-
HR Services for Recruitment Company
5.0 Mar 25, 2024Dalerio Consulting is super responsive and adapts to the team and the scope following our needs. The quality of the service + the responsiveness were impressive. There are no areas for improvement or something Dalerio Consulting could have done differently.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
HR Services for Recruitment Company
5.0 — A recruitment company has hired Dalerio Consulting for HR services. The team supports the client by qualifying workers within their recruitment processes and offering them administrative support. Read moreWas this helpful?
Industry Experience
Dalerio Consulting has demonstrated strong expertise in various industries, including Business Services, Software, HVAC, Construction, Education, Gambling, Nonprofit, Media, and Utilities. Clients noted their responsiveness, quality of service, and ability to deliver results, such as increased productivity, improved customer support, and successful website optimization. Overall sentiment across industries is positive, highlighting Dalerio's adaptability and effectiveness in meeting specific project goals.
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Business services Software Other Industry Construction Education Gambling Nonprofit Media UtilitiesWas this helpful?
Average Project Cost Breakdown
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Clients generally perceive Dalerio Consulting as offering excellent value for money, often highlighting their affordability in comparison to competitors. For instance, one client noted that their pricing 'fit our budget,' while another emphasized 'good value for cost.' Overall, clients have reported significant improvements in productivity and cost reductions, reinforcing the sentiment that Dalerio Consulting delivers high-quality services at competitive prices.Was this helpful?
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$5,000+Undisclosed50 - 249Quezon City, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% IT Staff Augmentation20% StaffingFocus Areas
50% Order Processing & Taking33% Phone Support Services17% Chat Support ServicesSee all 1 projectsDynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.
Industry Experience
Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance.
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Financial servicesWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing30% Call Center Services20% IT Managed Services +510% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Staffing3% HR Outsourcing2% RecruitingFocus Areas
26% Order Processing & Taking34% Phone Support Services29% Chat Support Services +111% Email Support ServicesSee all 1 projectsIBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.
0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read moreWas this helpful?
Industry Experience
IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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MedicalWas this helpful?
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Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.Was this helpful?
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UndisclosedUndisclosed250 - 999Málaga, Spain
Services provided
100% Customer Service OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 3 projectsZahoree, formerly Infolink-exp, specializes in Customer Support Outsourcing, providing Call Center Solutions and Customer Service BPO. According to client reviews, 100% highlight their exceptional responsiveness, proactive management, and alignment with company values. They consistently maintain high customer satisfaction and service quality, demonstrating strong leadership and collaboration capabilities, with no significant areas for improvement noted.
2 of 2 Order Processing & Taking reviews are 5 stars2 new reviews for Order Processing & Taking in past 6 months$200,000 – $999,999 avg. project costOrder Processing & Taking Experience
Zahoree, formerly Infolink-exp, receives overwhelmingly positive feedback for their expertise in Order Processing & Taking services, with 100% of reviewers praising their responsiveness and execution. Clients highlighted their exceptional management, training quality, and proactive approach to customer experience. Notable improvements in customer satisfaction and service level agreements were reported. The overall sentiment reflects reliability and a strong cultural fit, with no negative feedback reported.
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3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Remote Call Center Services for Lifestyle E-Comm Brand
5.0 — Zahoree, formerly Infolink-exp has been hired by a lifestyle e-commerce brand to expand and consolidate their contact center. The team has scoped out and staffed a remote call center for the client. Read moreWas this helpful?
Industry Experience
Zahoree, formerly Infolink-exp, has demonstrated expertise primarily in the eCommerce and financial services sectors. Clients have praised their exceptional project management, responsiveness, and ability to improve customer satisfaction and support quality. In eCommerce, they excel in enhancing contact centers and product knowledge, while in financial services, they effectively assist users with inquiries and improve response times. Overall, the sentiment is highly positive across both industries, indicating a strong fit for clients seeking reliable support.
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eCommerce Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Zahoree's competitive pricing and excellent value for money. One client noted, 'Good value for cost,' while another emphasized that 'pricing fit our budget.' The overall sentiment reflects satisfaction with the cost-effectiveness of Zahoree's services, as clients appreciate the alignment of quality and affordability in their offerings, contributing to successful project outcomes.Was this helpful?
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UndisclosedUndisclosed50 - 249Surrey, Canada
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Sales OutsourcingFocus Areas
20% Order Processing & Taking30% Phone Support Services25% Chat Support Services +125% Email Support ServicesSee all 1 projectsKoala Customer Care is a customer service outsourcing company specializing in managing phone calls and scheduling for businesses. Based on the review, 100% of the feedback is positive, highlighting their organization, reliability, and adaptability. The client appreciated the time savings and effective issue resolution process, with no areas for improvement noted.
Industry Experience
Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.
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Beauty & CosmeticsWas this helpful?
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Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.Was this helpful?
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$5,000+Undisclosed250 - 999
Services provided
20% Customer Service Outsourcing35% Accounting35% Back Office Outsourcing +110% Call Center ServicesFocus Areas
10% Order Processing & Taking90% Phone Support ServicesSee all 2 projectsIQ BackOffice is a back-office service provider specializing in payment processing, cyber security, and legal crowdsourcing services. The company is highly regarded for its innovative technology, excellent customer service, and ability to significantly save clients time and money, with 100% positive feedback. Reviewers frequently mention their strengths in efficiency and safety, with no noted areas for improvement.
Reviews mention High-quality work
Clients consistently commend IQ BackOffice for delivering high-quality work, emphasizing their innovative technology and efficient services. One client noted that their internal staff saves approximately 150 hours monthly and $2,200 in costs, crediting IQ BackOffice for improving efficiency and proactive support. Additionally, the company is praised for its safe and fast service, with one reviewer stating there is 'nothing they need to improve.' Overall, the sentiment regarding the quality of work is overwhelmingly positive.-
Cybersecurity and Legal Crowdsourcing for Healthcare Firm
5.0 Nov 2, 2017The quality of work, from the design stage up to development, has been amazing. Their service is very safe and fast. I am very much satisfied.
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Industry Experience
IQ BackOffice has demonstrated expertise in the healthcare and business services industries, providing innovative and efficient back-office solutions. Clients have praised their ability to enhance operational efficiency, save time, and reduce costs. Overall sentiment reflects strong satisfaction with their services, emphasizing their excellent customer support and the effectiveness of their technology. Potential clients in healthcare and business services can expect reliable, secure, and impactful support tailored to their operational needs.
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Business services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive IQ BackOffice as offering good value for money, highlighting significant cost savings and efficiency improvements. One client reported saving $2,200 monthly and 150 hours of staff time, while another noted a monthly saving of $5,000 with 20-30 hours saved. Their pricing structures vary, with some clients opting for annual packages and others for hourly billing. Overall, feedback indicates satisfaction with both cost-effectiveness and service quality.Was this helpful?
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$25,000+< $25 / hr50 - 249Bengaluru, India
Services provided
25% Customer Service Outsourcing20% Business Consulting20% Call Center Services +315% Back Office Outsourcing10% Financial Consulting10% Sales OutsourcingFocus Areas
37% Order Processing & Taking37% Phone Support Services15% Chat Support Services +111% Email Support ServicesSee all 7 projectsWestshore Bpo Pvt Ltd is a Customer Service Outsourcing provider, specializing in Call Center Solutions and Remote Customer Care. The company receives mixed reviews, with approximately 71% of feedback highlighting their professional project management and efficient customer support services. However, 29% of reviews express dissatisfaction, citing unprofessionalism and unmet deliverables.
7 of 8 Customer Service Outsourcing reviews are 5 stars6 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 8 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Support for Financial Services Firm
5.0 — Westshore Bpo Pvt Ltd provided customer service support for a financial services firm. The team was responsible for customer ticket handling, news headling monitoring, and content filtering. Read moreWas this helpful?
Industry Experience
Westshore Bpo Pvt Ltd has received diverse feedback across several industries including Software, IT Services, Healthcare, Financial Services, and Information Technology. They are recognized for their adaptability, project management, and commitment to customer satisfaction, particularly in IT and software sectors. While some clients reported negative experiences, others highlighted effective communication and prompt service delivery. Overall, they are particularly well-suited for IT and software-related projects, but caution is advised for clients in the Software and Healthcare industries.
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Software IT Services Healthcare Financial services Information technology Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, Westshore Bpo Pvt Ltd is viewed positively for offering good value for cost, with multiple clients noting that their pricing fits within budget constraints. For instance, a client from entrust IT Group highlighted the company's 'great culture fit' and 'good value for cost.' However, contrasting feedback from another client described their experience as 'the worst ever,' indicating dissatisfaction with service quality despite perceived affordability. The sentiment is mixed, with positive assessments of cost-effectiveness overshadowed by significant concerns about service delivery.Was this helpful?
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$1,000+$100 - $149 / hr50 - 249Arlington, VA
Services provided
25% Customer Service Outsourcing25% Call Center Services25% Content Marketing +125% Digital StrategyFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 6 projectsSalaria Sales Solutions is a business development sales support firm specializing in outbound sales and lead generation services. Across reviews, clients commend their flexibility, responsiveness, and ability to generate qualified leads, with many highlighting their data-driven approach and effective communication. Approximately 68% of meetings booked by Salaria result in a high show rate, reflecting their success in targeting and engagement.
Reviews mention Great project management
The feedback highlights Salaria Sales Solutions' exceptional project management, characterized by timely delivery and effective communication. Clients noted their responsiveness to requests, such as adjusting targeting and refining messaging, which contributed to a seamless engagement. One client emphasized that the organization and predictability of the process made it easy to manage, while another praised their flexibility without sacrificing structure. Overall, the sentiment reflects a strong appreciation for their proactive and client-focused approach.-
Sales Development Services for Uniform & Linen Supply
5.0 Jun 4, 2026Their project management was solid and easy to work with. They stayed on schedule, kept a steady cadence, and made sure we always knew what was happening without overwhelming us with updates. What stood out most was how quickly they responded to anything we needed. If we asked for a shift in targeting, a script adjustment, or a different focus area, they made the change right away and kept the momentum going. Everything felt organized, predictable, and low‑friction, which made the whole engagement easy to manage on our side.
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Industry Experience
Salaria Sales Solutions has demonstrated significant expertise across multiple industries, including Automotive, Education, Energy & Natural Resources, and Business Services. Clients commend their ability to generate qualified leads, improve sales efficiency, and enhance pipeline management. Overall sentiment is highly positive, highlighting their responsiveness, data-driven approach, and tailored outreach strategies. Businesses in need of structured outbound sales processes and lead generation will find Salaria's services particularly beneficial across these sectors.
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Energy & natural resources Business services Other industriesWas this helpful?
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Clients consistently highlight Salaria Sales Solutions' competitive pricing and exceptional value for money. One client noted, 'their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.' Another stated, 'pricing fit our budget' and emphasized their impressive results, including a 25% SQL-to-close rate. Overall, clients express satisfaction with the return on investment and the measurable outcomes achieved through their services.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
35% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +315% Data Annotation Services10% Content Moderation Services10% TranscriptionFocus Areas
15% Order Processing & Taking35% Chat Support Services35% Email Support Services +115% Phone Support ServicesSee all 2 projectsSWITCH360 is a Customer Support Outsourcing firm specializing in handling customer queries and order management. According to client reviews, 100% praised the company for its on-time delivery, budget-friendly pricing, and ability to enhance customer satisfaction, indicating strong expertise in Customer Service BPO solutions. No areas for improvement were noted, reflecting a remarkable level of service excellence.
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for UVC Bottle Retailer
5.0 — SWITCH 360 provides call center services for a UVC bottle retailer. Their tasks include handling customer queries and refund requests through Zendesk and order management processes on Shopify. Read moreWas this helpful?
Industry Experience
SWITCH360 has demonstrated expertise primarily in the eCommerce industry, particularly with client projects involving customer queries, refund management, and order processing. Feedback highlights their effective communication, timely delivery, and strong alignment with client values, resulting in increased customer satisfaction and resolution of backlogs. Overall sentiment is positive, indicating that SWITCH360 is a suitable partner for eCommerce businesses seeking reliable and affordable support.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised SWITCH360 for their budget-friendly pricing and overall value, noting that their services align well with company goals. One client highlighted the company's 'good value for cost' and described them as 'the best and affordable' option available. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their solutions, contributing to increased customer satisfaction and timely project delivery.Was this helpful?
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$5,000+< $25 / hr50 - 249
Services provided
30% Customer Service Outsourcing35% Call Center Services35% Sales OutsourcingFocus Areas
40% Order Processing & Taking40% Phone Support Services10% Chat Support Services +110% Email Support ServicesSee all 4 projectsKexxel BPO is a Customer Service BPO specializing in Customer Support Outsourcing and conducting detailed customer service surveys for global clients. Reviews highlight their excellent communication and timely project delivery, with 100% of feedback being positive about their detailed analysis and commitment to meeting tight deadlines, leading to enhanced service improvement for clients.
Reviews mention Timely
The feedback regarding Kexxel BPO's timeliness is overwhelmingly positive. One client noted that the team completed their project ahead of a narrow timeline, demonstrating exceptional efficiency. Additionally, the communication was highlighted as fluid, with the team working beyond regular hours to accommodate international clients. Overall, clients expressed satisfaction with the timely delivery of reports and surveys, indicating a strong commitment to meeting deadlines and responding to client needs.-
Customer Survey & Analysis for Tech & Consulting Company
4.5 Jan 13, 2024The team completed the task before the deadline. The Training & Operations leader maintained good communication, which enabled us to bridge gaps. We were very happy with the timeline and the accuracy of the reports & Surveys conducted based on our requirements.
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0 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Survey & Analysis for Tech & Consulting Company
4.5 — A technology and consulting company hired Kexxel BPO to conduct surveys for over 100 of their customers. The team also provided reports and detailed analyses to the client. Read moreWas this helpful?
Industry Experience
Kexxel BPO has demonstrated significant expertise in the consulting industry, particularly in conducting customer surveys for global companies. Feedback indicates strong communication, timely project delivery, and the ability to adapt to client needs, leading to valuable insights for service improvement. Their proven track record in consulting suggests they are well-suited for projects requiring meticulous analysis and customer engagement strategies.
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ConsultingWas this helpful?
Average Project Cost Breakdown
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Clients express strong satisfaction with Kexxel BPO's pricing, noting it aligns well with their budgets while delivering high-quality results. One client highlighted the company's high ratings and cost-effectiveness as key reasons for their selection. The team is praised for exceeding expectations by completing projects ahead of schedule, indicating a strong value for money. Overall, feedback reflects a positive sentiment regarding the company's cost versus the quality of service provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Udaipur, India
Services provided
10% Customer Service Outsourcing50% Finance & Accounting Outsourcing (FAO)25% Back Office Outsourcing +210% Business Consulting5% Sales OutsourcingFocus Areas
25% Order Processing & Taking40% Email Support Services35% Chat Support ServicesSee all 24 projectsCapStonePlanet (P) Limited is a Customer Support Outsourcing and BPO company that excels in managing back-office operations, administrative tasks, and customer communications. All reviewers praised their professionalism and reliability, noting significant improvements in productivity and reduced errors. With 100% positive feedback, they are noted for their excellent project management and timely delivery.
Reviews mention Proactive
The feedback regarding CapStonePlanet (P) Limited highlights a proactive approach to project management, with clients noting their structured and dependable delivery. One client specifically mentioned that communication was proactive, with quick responses to clarifications and urgent requests, ensuring no workflow disruptions. This responsiveness contributed to a 40% improvement in turnaround time and enhanced operational efficiency, showcasing their commitment to client needs and operational stability.-
Finance & Accounting Outsourcing for Home Renovation Company
5.0 Mar 4, 2026Project management was structured and highly dependable. Deadlines were consistently met, even during high-volume periods. Communication was proactive, and they responded quickly to any clarifications or urgent requests. We never experienced workflow disruptions.
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Industry Experience
CapStonePlanet (P) Limited has demonstrated expertise primarily in the Financial Services sector, where they excel in underwriting and bank statement analysis, leading to improved efficiency and accuracy. They have also successfully collaborated with clients in the Education and Business Services sectors, focusing on website development and operational support, respectively. Overall, client feedback reflects a strong sentiment of reliability, attention to detail, and effective communication across these industries, making them a suitable choice for businesses seeking to enhance their financial and operational processes.
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Financial services Automotive Business services EducationWas this helpful?
Average Project Cost Breakdown
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Client feedback consistently highlights CapStonePlanet's strong value for cost, with multiple reviews noting it as a key reason for selection. Clients appreciated the efficiency improvements and accuracy in underwriting processes, stating, 'Good value for cost' and 'We experienced faster deal processing times.' Overall sentiment is positive, with clients expressing satisfaction with the deliverables, while suggesting that enhanced reporting insights could further increase value.Was this helpful?
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$1,000+< $25 / hr250 - 999Clarksville, TN
Services provided
16% Customer Service Outsourcing30% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +315% PEO/Employee Leasing14% Call Center Services10% Sales OutsourcingFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 4 projectsPremier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.
Reviews mention High-quality work
Clients have expressed a positive sentiment regarding Premier BPO's high-quality work, noting their efficiency in delivering daily reports and the accuracy of their processing. One client highlighted that the service saved them approximately $9,000 monthly, indicating significant cost-effectiveness. Additionally, the ability to turn around quality work quickly was specifically praised, reinforcing the company's reputation for reliability and professionalism in their services.-
Payment Processing for Mid-sized IT Firm
3.5 Aug 12, 2017The service provider's strength is that they must process accurately.
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Industry Experience
Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options.Was this helpful?
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Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
Services provided
25% Customer Service Outsourcing30% Business Consulting25% Call Center Services +120% Market ResearchFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 23 projectsMiXBS is a Customer Service Outsourcing company specializing in Call Center Outsourcing and Remote Customer Care. Reviews indicate a high level of satisfaction, with approximately 100% of feedback highlighting their effective 24/7 customer support and seamless integration with client branding. Clients appreciate their cost-effective solutions and responsive support team, which enhances operational efficiency without compromising professionalism.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Staffing Co
5.0 — MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. Read moreWas this helpful?
Industry Experience
MiXBS has demonstrated expertise primarily in the Automotive industry, providing effective 24/7 call handling solutions. Clients commend their professional and responsive team, which enhances client engagement and operational efficiency. Their ability to customize communication strategies ensures a consistent brand voice, contributing to improved client satisfaction. Overall, feedback reflects a positive sentiment, highlighting MiXBS's value in staffing and customer support roles, making them a strong candidate for businesses seeking similar services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality.Was this helpful?
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$10,000+$25 - $49 / hr1,000 - 9,999Kuala Lumpur, Malaysia
Services provided
15% Customer Service Outsourcing20% Call Center Services12% Data Annotation Services +810% Sales Outsourcing7% AI Agents7% Back Office Outsourcing7% Content Moderation Services7% Finance & Accounting Outsourcing (FAO)5% Cybersecurity5% Generative AI5% IT Managed ServicesFocus Areas
10% Order Processing & Taking35% Phone Support Services30% Chat Support Services +125% Email Support ServicesSee all 13 projectsUpstream BPO is a business process outsourcing company specializing in customer service, lead research, and appointment setting. The company has consistently received positive feedback for its flexibility, responsive communication, and well-trained staff. In reviews, 100% of clients highlighted their adaptability and service quality, and approximately 80% mentioned their impressive project management and ability to exceed expectations.
Reviews mention Proactive
The feedback regarding Upstream BPO highlights a strong proactive sentiment from clients. One client noted that the team 'went above and beyond' to maintain project momentum, demonstrating foresight in anticipating needs rather than merely reacting. They consistently provided structured meetings with clear agendas and maintained open communication through Slack, which further facilitated a smooth workflow. Overall, clients expressed high satisfaction with the team's proactive approach, emphasizing it as a key factor in exceeding expectations.-
Sales Outsourcing for Shopping Center Operator
5.0 Mar 6, 2024The remaining members of the Upstream BPO team have gone above and above to maintain project momentum and increase impact. They were proactive in anticipating our needs and advancing the project, not merely responsive to our demands. Every meeting had an agenda, due dates, and a Slack channel for continual communication.
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Industry Experience
Upstream BPO has demonstrated strong expertise across diverse industries such as Consumer Products & Services, Real Estate, Wellness & Fitness, and Telecommunications. Feedback indicates their strengths lie in delivering high-quality customer service, effective appointment setting, and lead generation. Clients appreciate their proactive communication and adaptability to changing requirements. Overall sentiment is positive, with clients noting significant improvements in operational efficiency and customer satisfaction, making Upstream BPO a suitable choice for companies in these sectors.
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Consumer products & services Real estate Wellness & Fitness TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Upstream BPO's cost and value for money. One client noted the 'good value for cost' and praised the company's ability to exceed expectations despite lofty goals. Another highlighted significant savings on hardware and training, attributing improved productivity to their services. While some clients acknowledged areas for improvement, the overall sentiment reflects that Upstream BPO delivers reliable, high-quality services that justify their investment.Was this helpful?
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This provider is fluent in 7 languages:
- Cantonese
- English
- Filipino
- Hindi
- Mandarin
- Russian
- Urdu
This provider is available in 5 time zones:
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Australia Central Time (ACT)
- Singapore Standard Time (SGT)
- Universal Coordinated Time (UTC)
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Undisclosed< $25 / hr50 - 249Dhaka, Bangladesh
Services provided
10% Customer Service Outsourcing45% Call Center Services20% Back Office Outsourcing +410% Sales Outsourcing5% Direct Marketing5% Email Marketing5% Social Media MarketingFocus Areas
25% Order Processing & Taking40% Phone Support Services20% Chat Support Services +115% Email Support ServicesSee all 6 projectsCall Point Business Solutions Ltd. is a customer service and contact center provider specializing in phone, email, and administrative support. Reviewers highlight their efficient onboarding process, effective project management, and alignment with company values. They report significant improvements in customer satisfaction, with one client noting a 30-point CSat increase. Overall, 100% of the reviews commend their prompt service and capacity to meet and exceed expectations.
Reviews mention Proactive
Client feedback on Call Point Business Solutions Ltd. highlights a strong proactive sentiment across multiple reviews. Clients noted that the team was 'very proactive' in seeking more effective solutions and consistently followed up swiftly. One client emphasized their proactive approach in refining messaging and improving processes. Overall, the sentiment reflects a high level of satisfaction with the company's ability to anticipate needs and respond effectively, contributing significantly to clients' operational success.-
Call Center Services for Magazine Publishing Company
5.0 Feb 20, 2024The development of our company was greatly aided by Call Point Business Solutions Ltd. Others were able to concentrate on other business-related tasks because of their rapid ramp-up and onboarding. They were quite prompt in pointing out areas where our product or our company procedures may be strengthened.
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Call Center Services for Legal Operations Platform
5.0 Feb 13, 2024My staff members are very proactive and never stop searching for ways to accomplish things more effectively. I had no documentation of any procedure before working with Call Point Business Solutions, but now I do.
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Call Center Services for Consulting Company
5.0 Feb 13, 2024The conversation flowed easily. They were proactive and swiftly followed up.
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Industry Experience
Call Point Business Solutions Ltd. has demonstrated extensive expertise across various industries, including Media, Software, Legal, Information Technology, and Business Services. Clients commend their effective communication, rapid onboarding processes, and significant improvements in customer satisfaction metrics. The overall sentiment is highly positive, highlighting their adaptability and ability to enhance operational efficiency, making them a suitable partner for organizations seeking support in customer service and administrative functions.
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Media Software Legal Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Call Point Business Solutions Ltd. for offering excellent value for money. Feedback highlights their competitive pricing, with one client noting, 'Pricing fit our budget' and 'Good value for cost.' Another client mentioned that their services not only met but exceeded expectations while remaining economical. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their services and the tangible benefits realized in operational efficiency and customer satisfaction.Was this helpful?
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$1,000+< $25 / hr50 - 249Limassol, Cyprus
Services provided
80% Customer Service Outsourcing10% Call Center Services10% Sales OutsourcingFocus Areas
20% Order Processing & Taking30% Phone Support Services25% Chat Support Services +125% Email Support ServicesSee all 2 projectsDistance Team is a Customer Service BPO that specializes in outsourced customer support, offering call center solutions and remote customer care. The company has received consistently positive reviews, with 100% of reviewers highlighting their timely project delivery and responsiveness. Clients also appreciate their competitive pricing and strong alignment with company values, indicating a well-regarded and reliable service provider.
Reviews mention Attentive
Clients have consistently praised Distance Team for their attentiveness and prompt responses to needs. One CEO remarked that Distance Team delivered all items on time and addressed requirements 'quickly and attentively.' Their ability to align with client expectations and maintain effective communication has contributed to a positive overall sentiment, reflecting a strong commitment to client satisfaction.-
Customer Support Services for Healthcare Technology Company
5.0 Mar 29, 2023Everything was on time, and they responded to our needs quickly and attentively.
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2 of 2 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Healthcare Technology Company
5.0 — Distance Team provided customer service support for a healthcare technology company. Read moreWas this helpful?
Industry Experience
Distance Team has received positive feedback in the Healthcare and Consumer Products industries. Clients highlighted their effective communication, project management, and responsiveness. In Healthcare, they successfully met service level agreements, while in Consumer Products, their customer service support was praised for quality and speed. Overall, Distance Team demonstrates strong value and expertise, positioning them as a suitable partner for projects in both sectors.
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Consumer Products HealthcareWas this helpful?
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UndisclosedUndisclosed50 - 249
Services provided
40% Customer Service Outsourcing20% Call Center Services15% Language Interpretation +215% Sales Outsourcing10% Back Office OutsourcingFocus Areas
36% Order Processing & Taking36% Phone Support Services17% Email Support Services +111% Chat Support ServicesSee all 1 projectsGrupo Noa International is a customer support service provider specializing in remote frontend user support and call center services. Reviewers appreciate their cost-efficiency, professionalism, and transparency, with consistent praise for their personalized client engagement and effective project management. While occasional challenges arise at the individual level, 100% of reviews highlight the CEO's dedication and open communication as key strengths.
Industry Experience
Grupo Noa International has demonstrated significant expertise in the telecommunications industry, particularly in providing remote user support for service desk operations. Clients appreciate their transparency, professionalism, and ability to adapt to specific challenges, leading to a positive overall sentiment. Their strengths include effective training, quality assurance, and a personalized approach, making them a suitable partner for organizations seeking cost-efficient customer support solutions. Potential clients in telecommunications may find them especially beneficial for managing fluctuating support needs.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally found Grupo Noa International to offer competitive pricing and good value for money, particularly when compared to other agencies. One client noted they selected Grupo Noa after finding most competitors exceeded their budget, and they have been satisfied with the €4,000 monthly investment for account management. Overall, feedback highlights the company's commitment to transparency and quality service, although some concerns regarding individual agent performance were mentioned.Was this helpful?
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Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Services provided
30% Customer Service Outsourcing40% Sales Outsourcing20% Call Center Services +110% Back Office OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsARC Business Process Outsourcing specializes in Customer Service BPO and offers multilingual remote customer care solutions, including call center outsourcing and support services across various digital platforms. Reviews indicate a high level of satisfaction, with customers noting significant improvements in customer satisfaction metrics and praising the company's professionalism and alignment with client values. Overall, 100% of reviewers recommend their services.
1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for E-Commerce Company
5.0 — An e-commerce company has outsourced a team of customer service agents from ARC Business Process Outsourcing. The responsibilities include interactions via Webform, emails, live chat, social media, Read moreWas this helpful?
Industry Experience
ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.Was this helpful?
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$1,000+< $25 / hr10 - 49Sofia, Bulgaria
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +320% Document Digitization & Management20% Recruiting10% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Order Processing & Taking30% Chat Support Services25% Email Support Services +110% Phone Support ServicesSee all 2 projectsInfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.
Reviews mention Proactive
Clients have consistently praised InfoSource Bulgaria Ltd for their proactive approach to project management. One client highlighted their responsiveness, stating that the team was 'always very responsive, timely and pro-active.' Additionally, they appreciated the ongoing support in identifying market changes. Overall, the sentiment reflects a strong satisfaction with the company's ability to anticipate needs and deliver quality service efficiently.-
Financial Services for Financial & Economic Media Company
5.0 Sep 14, 2023Project management on our project was always very responsive, timely and pro-active. We have always been very happy to work with Infosource for different reasons: They focus on customer happiness, high quality for a fair price, very responsive, easygoing and great to work with.
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Industry Experience
InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.
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Software MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.Was this helpful?
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
15% Order Processing & Taking35% Phone Support Services30% Email Support Services +120% Chat Support ServicesSee all 5 projectsSPLACE BPO is a Customer Service BPO specializing in Customer Care Outsourcing and Call Center Solutions. They excel in managing chat volumes and customer interactions, with notable strengths in culture, efficiency, and responsiveness. Approximately 100% of reviewers highlight their attentiveness and timely delivery, although some mention a need for improved early communication.
1 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales Outsourcing for Water Filtration Co
5.0 — SPLACE BPO provides customer service and sales outsourcing services for a water filtration company. The team is also responsible for providing technical support. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.Was this helpful?
More responsive than most other service providers
Get in TouchSPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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Undisclosed< $25 / hr250 - 999
Services provided
35% Customer Service Outsourcing35% Sales Outsourcing30% Call Center ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 11 projectsCabilyt is a Customer Service BPO specializing in call center solutions, including lead generation and customer service. Ninety percent of reviews commend their tailored approach and flexibility, contributing to increased leads and customer satisfaction. Clients appreciate Cabilyt's efficient project management and proactive communication, though some suggest enhancing reporting tools for deeper insights.
1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for International Ride-Hailing Services Company
5.0 — Cabilyt provides call center services for an international ride-hailing service company. The team is responsible for lead generation, customer service, and appointment setting. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cabilyt's strong value for money, noting that their pricing fits within budget while delivering exceptional results. A realtor stated, "good value for cost," emphasizing the quality of leads generated. Another client praised Cabilyt for their proactive approach and effective communication, which streamlined operations and reduced costs. Overall, feedback reflects a positive sentiment regarding Cabilyt's ability to provide high-quality services at competitive prices.Was this helpful?
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$10,000+< $25 / hr250 - 999Las Vegas, NV
Services provided
68% Customer Service Outsourcing19% Call Center Services13% Back Office OutsourcingFocus Areas
10% Order Processing & Taking40% Phone Support Services30% Chat Support Services +120% Email Support ServicesSee all 7 projectsLiveSalesman is a Customer Service BPO that specializes in Customer Support Outsourcing and Call Center Solutions. Overall, their services are well-received, with 80% of reviewers highlighting their responsiveness and ability to adapt quickly to unique client needs. Some variability in representative performance was noted, though issues were generally addressed promptly.
0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for IT Company
5.0 — LiveSalesman provides customer service outsourcing services to an IT company. The team offers 24/7 customer assistance, handles technical queries, coordinates sales calls, and promotes the client's Read moreWas this helpful?
Industry Experience
LiveSalesman has demonstrated expertise in the Wellness & Fitness industry, particularly through their work with holistic wellness centers. Clients have praised their responsiveness and ability to efficiently manage scheduling and inquiries, allowing businesses to focus on core services. Overall sentiment indicates a positive impact, with feedback highlighting strengths in adaptability and communication, although variability in representative performance was noted. This positions LiveSalesman as a strong candidate for similar wellness-focused projects.
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Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive LiveSalesman as providing good value for money, particularly highlighting their responsiveness and ability to quickly adapt to specific needs. One client noted that by outsourcing scheduling tasks, they could enhance focus on core services. However, there were mentions of variability in employee performance, suggesting that while the overall cost is justified, consistency in service quality could be improved.Was this helpful?
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$1,000+< $25 / hr50 - 249Dumaguete, Philippines
Services provided
45% Customer Service Outsourcing45% Call Center Services10% Back Office OutsourcingFocus Areas
10% Order Processing & Taking50% Phone Support Services30% Chat Support Services +110% Email Support ServicesSee all 3 projectsPac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams.
Reviews mention Team players
Clients have praised Pac Biz for their collaborative approach and effective integration with in-house teams. One client noted that Pac Biz agents seamlessly fit in with local employees and maintained open communication through various channels. The constant contact between account managers and the client ensures a smooth workflow. Overall, the sentiment reflects a strong appreciation for Pac Biz as a team player, contributing positively to client objectives and fostering a cohesive working relationship.-
Data Entry & Contact Support for Marketing Company
5.0 Feb 9, 2021Agents through Pac Biz fit in well with local employees, covering shifts and asking questions when necessary. Account managers are in constant contact to ensure a smooth, understood workflow. Agents attend company meetings and act as normal part of team.
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Industry Experience
Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors.
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Media Advertising & marketing Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Pac Biz Contact Center Outsourcing is perceived as a cost-effective solution, providing significant value for money. Clients have noted substantial savings, such as one company saving $2,000 monthly while enhancing efficiency and lead capture. The transparent pricing structure, including hourly fees, allows for flexibility. Overall, clients commend the company's quality of service, with one client emphasizing that the engagement led to improved customer satisfaction without the burden of in-house hiring costs.Was this helpful?
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$1,000+< $25 / hr10 - 49Pasadena, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +125% Logistics & Supply Chain ConsultingFocus Areas
20% Order Processing & Taking35% Phone Support Services25% Chat Support Services +120% Email Support ServicesSee all 6 projectsGlobalityNet Outsourcing and Consulting offers comprehensive Customer Care Outsourcing services, including back office support and call center functions. Clients appreciate their professional approach, strong attention to detail, and effective communication. The company is recognized for aligning well with client values and providing good value for cost, leading to improved processing times and increased deal closures.
Industry Experience
GlobalityNet Outsourcing and Consulting has demonstrated expertise across various industries, notably Fitness, Fulfillment & Logistics, and Consumer Products. In Fitness, clients praised their marketing and operational support, noting a 100% increase in social media engagement. In Logistics, their WMS implementation showcased strong project management and industry knowledge. For Consumer Products, they excelled in streamlining operations, achieving a 20% cost reduction. Overall, the feedback reflects a positive sentiment, highlighting their effective communication, responsiveness, and commitment to client success.
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Logistics & Supply Chain Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight GlobalityNet Outsourcing and Consulting's competitive pricing and exceptional value for money. One client noted their pricing was a perfect fit for their budget while also offering good value, resulting in a significant increase in social media engagement. Another client reported a 20% cost savings in warehouse operations, demonstrating tangible benefits from their investment. Overall, the sentiment reflects satisfaction with both the cost and the quality of services provided.Was this helpful?
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$10,000+< $25 / hr250 - 999
Services provided
35% Customer Service Outsourcing35% Back Office Outsourcing30% Call Center ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 23 projectsMarke.tel is a Customer Service Outsourcing company specializing in front-office and back-office solutions for various industries. They have received overwhelmingly positive feedback, with notable achievements such as a 45% payroll cost reduction and first-response time improvements by up to 60%. Clients consistently praise their rapid scalability and seamless integration into existing systems, with 100% highlighting their effective communication and professionalism.
5 of 5 Customer Service Outsourcing reviews are 5 stars5 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for Freight Services Company
5.0 — Marke.tel provides customer support services for a freight services company. They handle voice, chat, email, order processing, data entry, data labeling, quality assurance, and first-level Read moreWas this helpful?
Industry Experience
Marke.tel has demonstrated strong capabilities across various industries, including Supply Chain, Retail, Information Technology, Software, Financial Services, Education, Insurance, and Pharmaceuticals. Clients commend their efficient project management, rapid response times, and cost-effective solutions. In Supply Chain and Logistics, they excelled in reducing response times and increasing order accuracy. Their expertise in IT and Software was notable for enhancing back-office operations with seamless integration. Overall, client sentiment is highly positive, reflecting Marke.tel’s adaptability and alignment with industry needs.
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Information technology Software Financial services Education Insurance Supply Chain, Logistics, and Transport Retail PharmaceuticalsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Marke.tel's competitive pricing, describing it as fitting their budgets and providing good value for money. For instance, several CEOs noted a 45-55% reduction in payroll costs compared to in-house teams, alongside seamless integration and efficient service delivery. Feedback emphasized that the company's flat-rate pricing model, starting at $11 per seat per hour with no hidden fees, contributed to a strong overall sentiment of satisfaction regarding cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Wexford, PA
Services provided
10% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +420% Finance & Accounting Outsourcing (FAO)10% Employer of Record (EOR) Services10% Other Digital Marketing10% Recruitment Process OutsourcingFocus Areas
15% Order Processing & Taking30% Chat Support Services30% Email Support Services +125% Phone Support ServicesSee all 9 projectsIntegra Global Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviewers commend the company's reliability, accuracy, and efficient project management, noting that tasks are consistently completed on schedule and with attention to detail. Over 80% of reviews highlight their effective communication and cost-effective services, although some suggest improvements in proactive scheduling and workflow optimization.
Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Integra Global Solutions, highlighting significant improvements in accuracy and speed of financial reporting. One client noted that their month-end close time was halved and emphasized the seamless communication despite offshore operations. The team's ability to integrate as an extension of the client's team, along with innovative use of automation and AI, has been particularly praised. Overall, clients recommend Integra for exceeding expectations and delivering outstanding results.-
Accounting & Bookkeeping Services for Medical Billing Co
5.0 Sep 5, 2025I was worried about how a fully remote offshore team would handle our books, but I was pleasantly surprised. Errors dropped, reporting speed improved, and our month-end close now happens in half the time.
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2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Staff Augmentation for Medical Billing Company
5.0 — Integra Global Solutions provides ongoing medical billing services for a medical billing company. The team handles the client's growing workloads and is expected to maintain accuracy and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback regarding Integra Global Solutions highlights a consistent sentiment of good value for cost across multiple reviews. Clients appreciated the affordability, with one stating, 'Pricing fit our budget,' and others noting 'good value for cost.' The cost-effectiveness of their services was emphasized, as clients reported significant reductions in overhead and improved operational efficiency. Overall, clients felt that the financial investment in Integra's services yielded substantial returns, both in terms of cost savings and enhanced service quality.Was this helpful?
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$1,000+< $25 / hr10 - 49Capon Bridge, WV
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
11% Order Processing & Taking46% Phone Support Services29% Chat Support Services +114% Email Support ServicesSee all 7 projectsBungee (formerly Direct Answer) is a customer service outsourcing company providing call center, data processing, and fulfillment services. The reviews reflect a high level of satisfaction, with about 90% of clients noting their exceptional communication, adaptability, and customer service skills. Clients highlight their quick response and ability to seamlessly integrate with existing teams, contributing significantly to operational efficiency and increased revenue.
Industry Experience
Direct Answer, Inc. has demonstrated strong capabilities across various industries, notably in Media, Utilities, and Nonprofits, with positive feedback highlighting their customer service, efficiency, and adaptability. Clients in Media and Utilities commend their effective call handling and appointment scheduling, leading to increased revenues and improved customer satisfaction. Nonprofit organizations praise their personalized service and streamlined processes for donor management. Overall, Direct Answer, Inc. is well-suited for clients seeking customer support services, particularly in customer-centric sectors.
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Media Arts, entertainment & music Nonprofit UtilitiesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the cost-effectiveness and value for money provided by Direct Answer, Inc. One client noted that their decision to switch was driven by the desire for higher quality rather than lower costs, emphasizing the significant savings generated. Another client stated that their expenses ranged from $15,000 to $20,000, attributing over $100,000 in revenue to Direct Answer's services. Overall, feedback reflects a strong sentiment of satisfaction with the balance between cost and quality.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing15% Document Digitization & Management +210% Finance & Accounting Outsourcing (FAO)5% Financial ConsultingFocus Areas
40% Order Processing & Taking35% Phone Support Services25% Chat Support ServicesSee all 19 projectsOutsource RCM is a customer service BPO specializing in accounts receivable management and insurance claim processing. Reviews highlight their strong expertise in revenue cycle management, with 100% positive feedback praising their proactive approach, communication, and efficiency. Clients reported improved cash flow and operational efficiency, though some desired enhanced real-time financial tracking.
Reviews mention Communicative
The overall sentiment regarding communication with Outsource RCM is highly positive. Clients consistently praised the team's clear and organized communication, noting that they provided regular updates and delivered all milestones on time. For instance, one client highlighted, "The team communicated clearly, provided consistent updates, and delivered all milestones on time, ensuring a smooth collaboration." Another remarked on their "dependable" project management and responsiveness to needs, emphasizing the structured approach that facilitated effective communication.-
Financial Consulting for Tree Services Company
5.0 Feb 25, 2026Project management was organized and professional. They communicated clearly, provided updates regularly, and delivered reports on schedule. The team was responsive and detail-oriented.
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Data Processing & Back-Office Support for Roofing Company
5.0 Mar 11, 2026Project management was well organized and professional. Communication was consistent and tasks were delivered within the agreed timelines. What stood out most was their structured workflow and attention to detail. Their team handled data carefully and maintained consistent communication throughout the process.
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Medical Coding Support for Digital Business Mgmt Company
4.5 Mar 14, 2026Communication was clear and structured, and all coding tasks were delivered within deadlines. The primary form of communication with Outsource RCM was via Email or Messaging App.
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Medical Billing Services for Community Support & Social Org
4.0 Mar 14, 2026They maintained clear communication and delivered all billing reports on time. The primary form of communication with Outsource RCM was Email or Messaging App.
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Revenue Cycle Management for Construction Company
4.5 Mar 30, 2026Project management was highly organized and professional. The team maintained clear communication throughout the engagement and consistently delivered tasks on time. Their structured approach ensured smooth collaboration and reliable performance.
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Industry Experience
Outsource RCM has demonstrated strong expertise in various industries, including Business Services, eCommerce, Beauty, and Construction. Clients across these sectors praised their structured approach to process optimization, operational efficiency, and billing accuracy. The sentiment is overwhelmingly positive, highlighting their ability to improve financial performance and streamline operations. Businesses seeking support in revenue cycle management, operational efficiency, or administrative tasks will find Outsource RCM particularly suitable for enhancing performance in these fields.
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Contracting eCommerce Beauty Education Financial services Non-profit Construction Advertising & marketing Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Outsource RCM for delivering excellent value for money, with multiple reviews highlighting that their pricing fits within budget constraints. For instance, one client noted the company's pricing was a key factor in their selection, emphasizing 'good value for cost.' Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction regarding the balance of cost and quality, leading to improved operational efficiency and measurable business outcomes.Was this helpful?
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$5,000+< $25 / hr10 - 49L'viv, Ukraine
Services provided
10% Customer Service Outsourcing30% IT Staff Augmentation10% Back Office Outsourcing +510% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% IT Managed Services10% IT Strategy ConsultingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 6 projectsUkrany provides Customer Support Outsourcing and Call Center Outsourcing services, assisting companies in recruiting additional staff for both temporary and long-term needs. Reviewers consistently highlight Ukrany's efficiency, reliability, and quality of staff, as well as their effective project management and responsive communication.
Reviews mention Knowledgeable
Clients consistently highlight Ukrany's extensive knowledge and professionalism. One client noted their 'highly responsive' nature and 'excellent level of service,' emphasizing the company's strong subject knowledge as a key differentiator. The overall sentiment reflects a high degree of satisfaction, with no areas for improvement identified, underscoring their expertise in delivering EOR services.-
Accounting Services for Professional Employment Organization
5.0 Mar 1, 2023Ukrany is highly responsive, consistently professional, and knowledgeable. Our company, GX, greatly values our partnership with Ukrany. We have experienced an excellent level of service from this partner, including good response time, a high level of professionalism and subject knowledge.
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Industry Experience
Ukrany demonstrates exceptional expertise across various industries, including creative services, transportation, and technology. Clients commend them for their responsiveness, professionalism, and effective recruitment capabilities, particularly for creative talents and specialized roles such as developers and dispatchers. Overall sentiment is highly positive, highlighting their strong partnerships and ability to deliver tailored, efficient solutions. Organizations in need of reliable recruitment services, particularly in creative and technical fields, would benefit significantly from engaging with Ukrany.
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Human Resources Logistics & Supply Chain Design Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Ukrany's overall cost and value for money. They noted no hidden fees and a fast turnaround in recruitment processes, reflecting excellent transparency and professionalism. One client remarked on the impressive access to internal documentation, ensuring clarity in pricing. Overall sentiment indicates that clients perceive the services as fair and valuable, with particular appreciation for the responsiveness and quality of candidates provided.Was this helpful?
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UndisclosedUndisclosed10 - 49Oakland, CA
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Sales OutsourcingFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 5 projectsNuma is a communications solutions company offering services such as automated call management and text messaging integration for businesses. The reviews indicate a high level of customer satisfaction, with approximately 100% of reviewers emphasizing their exceptional customer service and efficiency. Clients appreciate Numa's ability to enhance communication accessibility and streamline operations, which has been critical in retaining customers and improving overall service delivery.
Reviews mention Exceeds expectations
Numa has consistently exceeded client expectations, as highlighted by the owner of Potomac River Running, who praised the company's ability to implement a seamless message management system. The client noted that Numa provided an excellent rollout strategy and ongoing support, resulting in flawless functionality from the start. The responsiveness and talent of the Numa team were particularly commended, with the client expressing satisfaction in how all customer inquiries were addressed promptly. Overall, the experience was described as the easiest technology update in their history.-
Call Management Service for Athletic Shoe Retailer
5.0 Mar 1, 2020After the system was operational, they continued to make improvements even when we didn't request them.....including appropriate communication to make sure we could capitalize on any new features. When we did have suggestions, our expert contact was receptive to our ideas and we have seen these ideas incorporated into later updates.
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Industry Experience
Numa has demonstrated considerable expertise in the Arts, Beauty & Cosmetics, Retail, Real Estate, and Hospitality industries. Clients commend Numa for enhancing customer communication, improving service efficiency, and facilitating seamless operations. In the Beauty and Retail sectors, feedback highlights increased appointment bookings and effective call management. In Real Estate and Hospitality, users appreciate the quick response capabilities and customized solutions. Overall, Numa is viewed favorably across these industries for its exceptional customer service and impactful technological solutions.
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Arts, entertainment & music Beauty & Cosmetics Retail Real estate Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express strong satisfaction with Numa's cost-effectiveness and value for money. One reviewer highlighted their investment of approximately $150 per month, finding it essential for managing call volume and enhancing customer service. Another client noted that Numa's service significantly reduced the need for additional staffing, thus saving costs. Overall, the sentiment reflects that Numa delivers excellent service and support, while offering a competitive pricing structure that meets the needs of small to medium-sized businesses.Was this helpful?
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$1,000+< $25 / hr10 - 49Poznań, Poland
Services provided
10% Customer Service Outsourcing20% Advertising20% Direct Marketing +320% Marketing Strategy20% Sales Outsourcing10% Call Center ServicesFocus Areas
100% Order Processing & TakingSee all 1 projectsGenli is a lead generation company specializing in delivering high-quality, targeted leads for businesses. Reviews highlight their effective communication and adaptability, with 96% of leads deemed accurate and timely. Clients appreciate the company's young, hardworking team, noting their exceptional ability to meet client needs swiftly. The feedback is overwhelmingly positive, with clients expressing satisfaction and a willingness to engage in future collaborations.
Industry Experience
Genli has demonstrated expertise in the information technology and e-learning sectors, receiving positive feedback for their lead generation services. Clients appreciated their effective communication, flexibility, and ability to deliver high-quality, targeted leads rapidly. The overall sentiment in this industry reflects satisfaction with their work quality and the impact on clients' sales strategies. Potential partnerships in information technology and e-learning would benefit from Genli's strengths in lead generation and project execution.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Genli's pricing, highlighting the high quality of leads generated at a competitive cost. One client noted that the lead generation was completed ahead of schedule, and the accuracy of the leads was commendable at 96%. Overall sentiment reflects good value for money, with clients appreciating the effective communication and tailored solutions, indicating a likelihood of returning for future projects.Was this helpful?
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UndisclosedUndisclosed50 - 249Phoenix, AZ
Services provided
40% Customer Service Outsourcing45% Call Center Services15% Back Office OutsourcingFocus Areas
30% Order Processing & Taking70% Phone Support ServicesSee all 9 projectsReceptionHQ is a company specializing in providing answering services and customer support solutions. Reviews indicate a high level of satisfaction, with strengths noted in their user-friendly services and efficient call handling. Approximately 100% of reviewers commend their ability to save businesses significant time and money, demonstrating their value in enhancing customer service operations.
Reviews mention Great team
The overall sentiment regarding the team is exceptionally positive, with clients highlighting their exceptional customer service and communication skills. One client noted, 'They are the quickest and best service you can try,' and emphasized the team's friendliness, stating, 'The employees are always in a good mood and they are very kind.' This consistent feedback underscores the team's effectiveness and dedication, leading to significant time and cost savings for clients.-
Customer Service and Support Management for Hospitality Firm
4.5 Nov 2, 2017The employees are always in a good mood and they are very kind.
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Industry Experience
ReceptionHQ has demonstrated expertise across various industries, notably in arts, entertainment, hospitality, retail, information technology, real estate, manufacturing, and automotive. Clients commend ReceptionHQ for their efficient call handling and positive customer service experience, particularly highlighting their impact in the hospitality sector where they manage high call volumes effectively. The overall sentiment is favorable, with clients appreciating the user-friendly services and significant time and cost savings, indicating a strong fit for businesses looking to enhance customer engagement and operational efficiency.
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Arts, entertainment & music Hospitality & leisure Retail Information technology Real estate Manufacturing AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised the company for its cost-effectiveness and overall value. One client noted a savings of approximately $10,000 monthly, while another reported saving $2,000 each month, alongside a significant reduction in employee hours. The pricing structure appears competitive, with clients expressing satisfaction with the services provided for the investment made, emphasizing the user-friendly nature of their offerings.Was this helpful?
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Undisclosed< $25 / hr250 - 999
Services provided
10% Customer Service Outsourcing50% Finance & Accounting Outsourcing (FAO)10% Accounting +310% Back Office Outsourcing10% Call Center Services10% Logistics & Supply Chain ConsultingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 2 projectsMaxtech Data House Private Limited is a versatile service provider specializing in accounting data entry and call center operations. Feedback indicates a high level of client satisfaction with 100% of reviewers highlighting their efficient workflow and accuracy. Clients commend their affordability and effective team coordination, with no areas for improvement noted. Overall, Maxtech Data House is praised for delivering expected results consistently.
Reviews mention Timely
Maxtech Data House Private Limited has received positive feedback regarding their timeliness in project completion. One client specifically noted that the company completed their work on time, highlighting the fast and easily understandable workflow between teams. The overall sentiment reflects satisfaction with timely delivery and effective communication, contributing to a successful engagement.-
Accounting & Data Entry for Organization
5.0 May 16, 2020Final outcome was that company complete our work at time. Workflow was fast and easily understandable. Accurate and fast work provided by the company.
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Industry Experience
Maxtech Data House Private Limited has garnered positive feedback across the Business Services and Advertising & Marketing industries. Clients appreciate their efficient accounting data entry services and effective inbound and outbound call center operations, noting strengths in team coordination, timely delivery, and impressive results. Overall, sentiment is favorable, indicating that potential clients in these industries can expect reliable service and solid business outcomes when partnering with Maxtech Data House Private Limited.
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Advertising & marketing Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with the company's pricing, describing it as 'affordable' and reflective of the 'excellent services' provided. One reviewer noted a preference to continue using the company due to its cost-effectiveness. Overall sentiment indicates that the value received aligns well with the costs incurred, with clients reporting impressive outcomes and efficient workflows, further emphasizing the company's strong value for money.Was this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
15% Customer Service Outsourcing30% Recruiting15% Sales Outsourcing +410% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 3 projectsStaffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.
1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for E-Commerce Platform
5.0 — Staffwiz LLC provided outsourced customer service agents for an e-commerce platform. The goal is to help with an email support channel. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchStaffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 2496th Of October, Egypt
Services provided
30% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +210% Business Consulting10% Sales OutsourcingFocus Areas
40% Order Processing & Taking40% Phone Support Services10% Chat Support Services +110% Email Support ServicesSee all 1 projectsFusion Global Services is a call center service provider known for its flexible and partnership-driven approach. The company excels in maintaining high standards of quality and agility, with 100% of reviewers highlighting their adaptability and client-centric mindset. While their reporting could be improved, Fusion Global Services consistently prioritizes clients' best interests, fostering successful collaborations.
Industry Experience
Fusion Global Services has received positive feedback primarily from the IT Services industry, particularly in logistics and shipping. Clients appreciate their flexibility, partnership approach, and commitment to quality in outsourced call center services. Their adeptness in adapting to client needs and providing comprehensive support has been noted as a significant strength. Overall sentiment is favorable, indicating that they are well-suited for businesses seeking reliable and responsive outsourcing solutions within the IT and logistics sectors.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Fusion Global Services offers flexible pricing structures that cater to specific project needs, enhancing overall value for money. One client highlighted their partnership approach, stating, "They don’t propose for the cost, and they always have your best interests in mind." Another emphasized their agility in adapting to client requirements, indicating satisfaction with the investment of approximately $97,400. Overall, sentiment reflects a strong alignment between cost and value delivered.Was this helpful?
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$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
Services provided
25% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Sales Outsourcing15% Finance & Accounting Outsourcing (FAO)Focus Areas
22% Order Processing & Taking43% Chat Support Services22% Phone Support Services +113% Email Support ServicesSee all 12 projectsMagellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.
Reviews mention Hard working
Clients consistently praise the company for its strong work ethic and dedication. One review highlights that the service provider's efficiency has significantly alleviated the burden of customer support tasks, allowing for better delegation of responsibilities. Overall sentiment reflects a high level of satisfaction with the company's hardworking nature, underscoring their commitment to delivering quality service and support.-
Customer Phone Support for Small Media Firm
4.5 Aug 12, 2017The work ethic is strong.
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Industry Experience
The provider has effectively served various industries including Healthcare, Retail, Manufacturing, and Media. In Healthcare, they excel in back office and customer service, enhancing patient care and reducing workplace stress. Retail clients benefit from efficient inbound call management, saving substantial time. Manufacturing feedback highlights their support in operations, while Media companies appreciate their reliable tech support. Overall, sentiment is highly positive across industries, emphasizing professionalism, efficiency, and strong customer relations, making them well-suited for projects in these sectors.
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Retail Healthcare Manufacturing Media Transportation IT Services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's pricing as fair and reflective of the value provided. For instance, one client noted a savings of approximately $5,000 annually, while another estimated savings of $2,500 monthly. The billing structures are described as transparent and organized, with long-term plans ensuring service continuity. Overall, the sentiment is positive, with clients emphasizing the efficiency and professionalism of the services relative to their costs.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
30% Customer Service Outsourcing20% Call Center Services10% Sales Outsourcing +85% Accounting5% Back Office Outsourcing5% CRM Consulting and SI5% Graphic Design5% Logo5% UX/UI Design5% Web Design5% Web DevelopmentFocus Areas
15% Order Processing & Taking35% Email Support Services25% Chat Support Services +125% Phone Support ServicesSee all 2 projectskTech Solutions is a customer support outsourcing company specializing in appointment setting, lead generation, and live transfers. They received overwhelmingly positive feedback, with clients praising their punctuality, responsiveness, and value for cost. Approximately 90% of reviewers highlight their excellent project management and ability to deliver projects on time.
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Lead Gen & Appointment Setting for Financial Services Firm
5.0 — kTech Solutions provides lead generation and appointment-setting services for a financial services company. The team also performs live transfer tasks for the client. Read moreWas this helpful?
Industry Experience
kTech Solutions has received positive feedback primarily from the financial services sector, where they excel in appointment setting, lead generation, and live transfer services. Clients appreciate their strong communication skills, punctuality, and cost-effective solutions. Overall sentiment in this industry indicates that kTech Solutions is a reliable partner for businesses seeking dynamic outsourcing support, particularly in financial services and related areas.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently emphasize kTech Solutions' affordability and strong value for money. One CEO noted their 'good value for cost' and highlighted the company's alignment with budgetary constraints. Additionally, another client praised their 'value of cost and on-time delivery,' reflecting overall satisfaction with pricing relative to the quality of service provided. The sentiment across reviews indicates a positive perception of kTech Solutions' pricing structure and the quality of their deliverables.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 1 projectsInTouch is a professional inbound call service provider known for their 24-hour availability and accurate message-taking. The company is highly regarded for its responsive customer service and clear communication. Over 90% of the feedback highlights their reliability, with clients expressing satisfaction with their consistent performance over long-term engagements, such as 15 years.
Industry Experience
InTouch has garnered positive feedback primarily within the 'Other Industry,' showcasing strengths in inbound call handling and customer service. Clients highlight their 24-hour availability and accuracy in message taking, effectively addressing challenges related to missed calls. The provider's expertise is particularly beneficial for businesses reliant on consistent communication, demonstrating a solid reputation within the local market. Overall sentiment is favorable, indicating that InTouch is a strong fit for organizations requiring dependable inbound services.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with InTouch's pricing structure, noting a flat rate with additional charges for overages, which provides transparency. One client highlighted that while they do not save time or money directly, the service effectively manages additional call volume, indicating a strong value for money. Overall, the sentiment reflects confidence in the company's cost-effectiveness, with long-term partnerships suggesting reliability and perceived worth.Was this helpful?
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Undisclosed< $25 / hr50 - 249Noida, India
Services provided
35% Customer Service Outsourcing55% Back Office Outsourcing10% Call Center ServicesFocus Areas
37% Order Processing & Taking44% Chat Support Services19% Phone Support ServicesSee all 5 projectsAcelerar Technologies is a comprehensive back office service provider offering solutions such as payment processing, scheduling support, and data entry services. Reviews indicate a positive client experience, with approximately 80% mentioning excellent communication and time-saving benefits. While some suggest simplification, the majority highlight their overall satisfaction and the company's ability to deliver quality work promptly.
Reviews mention Timely
Clients express a highly positive sentiment regarding the timeliness of service delivery, highlighting the provider's quick turnaround and effective communication. One client noted, 'Their ability to work quickly and communicate great,' emphasizing that the service saves them approximately $10,000 monthly. Overall, the feedback indicates a strong appreciation for the provider's efficiency and responsiveness, with no reported areas for improvement in this regard.-
Financial Services Data Entry & Cleansing
5.0 Aug 12, 2017Communicating and working quickly.
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Industry Experience
The provider has demonstrated expertise across various industries, including legal, information technology, and general business services. Clients commend their efficiency, strong communication, and ability to save substantial time and costs. Overall sentiment is positive, especially in the IT sector where their rapid service and adaptability are highly valued. Firms seeking back office support in legal and IT services may find this provider particularly beneficial.
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Other Industry Legal Information technology IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the company's pricing and value for money. Notably, one client reported saving $500 monthly and 100 hours of work, emphasizing the effectiveness of their services. Another client appreciated the competitive pricing, saving up to 12% compared to other providers. Overall, feedback indicates that the company's cost structure is perceived as fair and beneficial, with clients recognizing significant savings and high-quality service.Was this helpful?
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UndisclosedUndisclosed10 - 49Burscough, England
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
20% Order Processing & Taking70% Phone Support Services10% Chat Support ServicesSee all 3 projectsFace for Business is a professional call answering and virtual receptionist service provider. Clients consistently highlight their personalized approach, service reliability, and ability to build strong client relationships. Reviews are overwhelmingly positive, with 100% of feedback emphasizing their exceptional service quality and integration with client operations, resulting in improved customer relations and operational efficiency.
Reviews mention Receptive
Clients express a highly positive sentiment regarding Face for Business's receptiveness. One client highlighted their dedicated account manager's ability to listen and deliver precisely to expectations, stating, 'They listen...and deliver precisely against our remit.' Another emphasized their understanding of the client's ethos, noting, 'We could not be happier with FFB and would recommend without hesitation.' Overall, feedback indicates that Face for Business is attentive and effectively meets client needs.-
Customer Support for Vaping & CBD Products Manufacturer
4.5 Feb 24, 2022They listen...and deliver precisely against our remit. Their simplicity, in completely understanding our expectations and quality of support, is impressive. We now view them as an integral part of OUR COMPANY and not an external contractor.
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Industry Experience
Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.Was this helpful?
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$1,000+$100 - $149 / hr250 - 999Gurugram, India
Services provided
20% Customer Service Outsourcing20% AI Development20% Logistics & Supply Chain Consulting +315% Custom Software Development15% Document Digitization & Management10% AI AgentsFocus Areas
40% Order Processing & Taking30% Chat Support Services30% Email Support ServicesSee all 5 projectsInfo-X is a logistics and supply chain management company specializing in back-office support, operational platforms, and data infrastructure for NVOCCs and freight forwarders. Their clients commend their punctuality, professionalism, and tailored solutions, with over 90% highlighting their impact on reducing errors, improving efficiency, and enhancing profitability. While most feedback is positive, a few suggest faster customization turnaround could enhance their service further.
Reviews mention Professional
Clients have consistently highlighted the professionalism exhibited by Info-X, noting their impressive communication and quick responsiveness to needs. One client emphasized their 'great communication' and '1:1 personal contact,' while another praised their 'professionalism' and 'quality of product.' Overall, the sentiment reflects a strong appreciation for Info-X's ability to deliver tailored solutions and maintain a high standard of service without identified areas for improvement.-
Back Office Support for Freight Forwarding Company
5.0 Apr 28, 2026Info-X demonstrated a high level of professionalism throughout the project. They maintained great communication and provided quick follow-ups to any queries or adjustments needed. Their ability to offer 1:1 personal contact was particularly impressive, showcasing their commitment to understanding client needs.
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Industry Experience
Info-X has demonstrated considerable expertise in the Supply Chain, Logistics, and Transport industry. Clients noted their strengths in operational support, workflow automation, and real-time visibility, significantly improving data accuracy and customer satisfaction. Feedback highlights their professionalism, communication, and tailored solutions, leading to increased efficiency and profitability. Overall sentiment within this industry is highly positive, indicating strong suitability for clients seeking comprehensive logistical and operational enhancements.
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Supply Chain, Logistics, and TransportWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Info-X for providing excellent value for the cost of their services. One CEO noted, 'pricing fit our budget' and highlighted 'good value for cost.' Another client echoed this sentiment, stating they chose Info-X due to their 'good value for the cost.' Overall, feedback indicates that clients feel they receive high-quality service and effective solutions that justify their investment.Was this helpful?
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UndisclosedUndisclosed50 - 249Jalandhar, India
Services provided
20% Customer Service Outsourcing25% Sales Outsourcing15% Back Office Outsourcing +415% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% Recruiting5% Social Media MarketingFocus Areas
45% Order Processing & Taking30% Phone Support Services15% Email Support Services +110% Chat Support ServicesSee all 2 projectsVoPro offers Customer Support Outsourcing and Call Center Outsourcing services, specializing in handling customer service inbound calls and technical support. Reviewers praise VoPro for significantly reducing call wait times, improving customer satisfaction scores, and efficiently resolving tech issues. The company is noted for its proactive approach, effective project management, and exceptional customer care, consistently delivering on-time results and adapting flexibly to client needs.
Industry Experience
VoPro has demonstrated strong capabilities in the Information Technology sector, particularly in marketing and lead generation for mailing systems. Clients have praised their effective project management, comprehensive reporting, and responsiveness. The overall sentiment is highly positive, affirming VoPro's strength in delivering measurable results and maintaining good communication, which positions them well for technology-focused projects.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised VoPro for providing good value for money, with one Operations Director noting that their pricing fit well within budget while also aligning with high ratings and a strong cultural fit. The feedback highlights the company's effective project management and responsiveness, suggesting that clients feel they receive adequate returns for their investment. Overall, the sentiment reflects satisfaction with the cost-to-value ratio of VoPro's services.Was this helpful?
More responsive than most other service providers
Get in TouchVoPro is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% IT Managed Services +415% Business Consulting15% Call Center Services10% Social Media Marketing10% Web DevelopmentFocus Areas
40% Order Processing & Taking40% Phone Support Services20% Email Support ServicesSee all 1 projectsAssisttree is a Customer Service Outsourcing company specializing in backend operational support and customer care outsourcing. Their reviews highlight a 100% positive feedback rate, emphasizing their strong project management, timely delivery, and effective communication. Clients appreciate their loyalty, hard work, and employee retention, reflecting a robust company culture and alignment with client values.
1 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 monthsUnknown avg. project costOrder Processing & Taking Experience
Assisttree has received overwhelmingly positive feedback for their Order Processing & Taking services, with 100% of reviewers expressing satisfaction. Clients highlight the company's effective management of order handling, inventory, and payments, contributing to significant business growth, including a reported 4x increase in revenue. The team is praised for their reliability, timely delivery, and strong communication, with many noting a long-term working relationship. No negative feedback was mentioned, emphasizing Assisttree's expertise and strong client relationships.
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Industry Experience
Assisttree has demonstrated strong expertise in the eCommerce sector, particularly in dropshipping and order management. Clients have praised their reliability, strong work ethic, and seamless integration into existing operations, leading to significant revenue growth. The sentiment is overwhelmingly positive, highlighting their consistent performance and excellent communication. Potential clients in the eCommerce industry looking for dependable operational support may find Assisttree to be a suitable partner.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express strong satisfaction with Assisttree's value for money, consistently highlighting the company's good pricing relative to the quality of service provided. One director noted, 'Good value for cost,' and emphasized that Assisttree's support has allowed their business to grow fourfold in revenue. The long-term relationship established over five years further underscores the sentiment that Assisttree delivers reliable and effective assistance, making it a cost-effective choice for ongoing operational support.Was this helpful?
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$1,000+< $25 / hr2 - 9
Services provided
50% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)10% Back Office Outsourcing +210% Call Center Services10% Web DevelopmentFocus Areas
50% Order Processing & Taking30% Phone Support Services10% Chat Support Services +110% Email Support ServicesSee all 1 projectsApex Global is a digital marketing and telecom services company specializing in lead generation through outbound and inbound call services, Google AdWords, and SEO. Reviews show that 100% of clients appreciate their high-grade leads, innovation, and deep expertise in digital marketing. They are commended for their self-sufficiency and effective project management, with room for business expansion.
Industry Experience
Apex Global has demonstrated strong expertise in the Arts, Entertainment, and Music industry, particularly in lead generation and digital marketing. Clients commend their innovation and proficiency in outbound telecom and Google AdWords. Overall sentiment reflects high satisfaction with their project management and impact on lead quality, making them an excellent fit for businesses seeking to enhance their marketing efforts. Their strengths suggest suitability for clients in similar sectors looking for effective lead generation solutions.
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Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding Apex Global's value for money, noting the high-quality leads generated for their investments, such as the $80,000 spent by one client since 2018. The firm's expertise in digital marketing and outbound services has been highlighted as a significant asset. However, there is a desire for the company to expand its resources, indicating a potential for growth in both service offerings and overall value.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49T'bilisi, Georgia
Services provided
10% Customer Service Outsourcing35% Employer of Record (EOR) Services15% Recruiting +510% Executive Search10% IT Staff Augmentation10% Recruitment Process Outsourcing5% HR Consulting5% HR OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsGrowMore Recruitment is a specialized IT recruitment agency known for quickly sourcing highly qualified candidates in fields such as voice and automated speech recognition. The company has received positive feedback, with clients highlighting their professional approach, quick placements, and high-quality candidates. One review noted a slight initial challenge with time zone communication, which the company promptly addressed.
Industry Experience
GrowMore Recruitment has demonstrated strong expertise in the Legal industry, particularly in sourcing specialized talent such as Speech Scientists for IT solutions. Clients commend their efficient recruitment process, quality candidate selection, and professional communication. Overall sentiment reflects a highly positive experience, highlighting the provider's ability to quickly meet specialized hiring needs, significantly boosting project timelines and team quality.
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LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised GrowMore Recruitment for providing exceptional value for money, with one reviewer noting that their pricing was significantly below competitors while maintaining high-quality candidate placements. The swift recruitment process and the ability to deliver results faster than anticipated were highlighted as key benefits, enhancing overall project timelines. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, despite minor communication challenges related to time zones.Was this helpful?
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$1,000+< $25 / hr250 - 999London, England
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
40% Order Processing & Taking40% Phone Support Services10% Chat Support Services +110% Email Support ServicesSee all 1 projectsCALLCARE is a UK-based company providing out-of-hours telephone answering services. While their onboarding process is reportedly effective, with initial setup conducted smoothly, reviews highlight significant shortcomings in communication and project management. Approximately 80% of feedback emphasizes poor post-implementation support, with reports of unreturned communications and unmet contractual commitments, leading to project abandonment.
Industry Experience
CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9Mombasa, Kenya
Services provided
10% Customer Service Outsourcing10% Branding10% Business Consulting +810% Corporate Training & Coaching10% Graphic Design10% IT Managed Services10% IT Strategy Consulting10% Search Engine Optimization10% Web Development5% E-Commerce Development5% Other IT Consulting and SIFocus Areas
15% Order Processing & Taking30% Email Support Services30% Phone Support Services +125% Chat Support ServicesSee all 10 projectsPettinsky is a versatile digital services company, specializing in web development, SEO optimization, and digital marketing strategies. The overall feedback from their reviews is overwhelmingly positive, with 100% of clients highlighting their attention to detail, timely delivery, and effective communication. Additionally, 83% of reviewers praised their customer service, and several clients valued their alignment with company goals and values.
Industry Experience
Pettinsky has received positive feedback across various industries, including Real Estate, Food & Beverage, Advertising & Marketing, Nonprofit, Media, Arts & Entertainment, Hospitality & Leisure, and Other Industries. Clients commend their expertise in web development, SEO optimization, and branding, highlighting strengths in communication, attention to detail, and timely project delivery. Overall sentiment indicates that Pettinsky is well-suited for projects requiring strong digital presence and customer engagement strategies.
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Real estate Food & Beverage Advertising & marketing Nonprofit Media Arts, entertainment & music Other Industry Hospitality & leisureWas this helpful?
More responsive than most other service providers
Get in TouchPettinsky is very responsive
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$1,000+< $25 / hr10 - 49
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
15% Order Processing & Taking50% Chat Support Services20% Phone Support Services +115% Email Support ServicesSee all 3 projectsDialify LTD is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. With consistently high ratings, they excel in enhancing customer satisfaction and sales conversion rates, achieving a customer satisfaction increase from 65% to 90%. Their efficient handling of inquiries and technical support leads to notable client retention and revenue growth.
Reviews mention High-quality work
Clients consistently praise Dialify LTD for delivering high-quality work that significantly impacts their business outcomes. One client noted their 'exceptional delivery of high-quality customer sales and service,' highlighting improvements in customer satisfaction from 65% to 90%. Another client emphasized the 'dedication towards work' and 'top-notch service' provided by Dialify, which enhanced client retention and revenue growth. Overall, feedback reflects a strong sentiment of satisfaction with Dialify's performance and effectiveness.-
Call Center Services for Tech Recruiting Company
5.0 Sep 13, 2024The measurable outcomes from the project included Increased First Contact Resolution (FCR) and Improved Customer Satisfaction (CSAT) Scores. Efficiency gains led to shorter average call durations while maintaining quality service. Their service was top-notch, and the dedication towards work from Dialify is impressive.
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Back Office Outsourcing & Lead Generation for Travel Company
5.0 Sep 13, 2024When evaluating Dialify's performance, the standout feature was their exceptional delivery of high-quality customer sales and service. Their key strengths included a remarkable first contact resolution rate, enhanced sales conversion, and superior customer satisfaction. Their efficiency in managing customer inquiries, striking a balance between speed and quality, highlighted their comprehensive approach to customer service.
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1 of 1 Order Processing & Taking reviews is 5 stars$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
Dialify LTD has received overwhelmingly positive feedback for their Order Processing & Taking services, with a 100% satisfaction rate from the reviewed clients. Key strengths include innovative solutions for sales revenue and lead generation, as noted by a client whose annual revenue increased from £45,000 to £268,590. Additionally, customer satisfaction rose from 65% to 90%, and lead generation surged from 20 to 160 leads per week. Clients commend their responsiveness and effective project management, highlighting Dialify as a valuable partner in achieving business objectives.
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Industry Experience
Dialify LTD has demonstrated expertise primarily in the Human Resources and Hospitality & Leisure industries. Clients praised their strong capabilities in lead generation, customer support, and sales enhancement, resulting in significant revenue growth and improved customer satisfaction. Overall sentiment in the HR sector is positive due to their effective communication and problem resolution, while feedback from the hospitality sector highlights their innovative solutions and responsiveness. Dialify LTD is well-suited for businesses seeking robust customer engagement strategies in these industries.
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Human Resources Hospitality & leisureWas this helpful?
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$10,000+< $25 / hr10 - 49San Salvador, El Salvador
Services provided
35% Customer Service Outsourcing40% Call Center Services15% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
25% Order Processing & Taking30% Phone Support Services25% Email Support Services +120% Chat Support ServicesSee all 1 projectsCallsite Solutions is a call center services provider offering outbound call services, sales, lead generation, and marketing solutions. Reviews highlight their effective project management, with 100% mentioning significant reductions in call drop rates and improved connectivity. However, 20% noted occasional delays in scaling operations. Their commitment to tailored solutions and customer care is consistently praised.
Industry Experience
Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.Was this helpful?
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List of the Top 15 Order Processing Companies
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
33.9/40.019.8/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
65% Customer Service Outsourcing20% Order Processing & Taking35% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
35.8/40.020/20 Reviews9.6/10 Clients & Experience6.2/10 Market PresenceService focus
30% Customer Service Outsourcing10% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
31.2/40.016.6/20 Reviews9.4/10 Clients & Experience5.2/10 Market PresenceService focus
25% Customer Service Outsourcing25% Order Processing & Taking75% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
33.7/40.018/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
15% Customer Service Outsourcing30% Order Processing & Taking85% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
35.4/40.019.2/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
10% Customer Service Outsourcing55% Order Processing & Taking90% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
30.7/40.017.2/20 Reviews10/10 Clients & Experience3.5/10 Market PresenceService focus
50% Customer Service Outsourcing50% Order Processing & Taking50% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
32/40.016.4/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
55% Customer Service Outsourcing25% Order Processing & Taking45% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
31.7/40.017.2/20 Reviews9.5/10 Clients & Experience5/10 Market PresenceService focus
20% Customer Service Outsourcing25% Order Processing & Taking80% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
30.1/40.015.8/20 Reviews10/10 Clients & Experience4.3/10 Market PresenceService focus
50% Customer Service Outsourcing25% Order Processing & Taking50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
30.6/40.016.4/20 Reviews9.3/10 Clients & Experience4.9/10 Market PresenceService focus
30% Customer Service Outsourcing100% Order Processing & Taking70% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
32.3/40.018.2/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
40% Customer Service Outsourcing20% Order Processing & Taking60% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
29.2/40.014/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing50% Order Processing & Taking70% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
30.4/40.015.8/20 Reviews9.7/10 Clients & Experience4.9/10 Market PresenceService focus
45% Customer Service Outsourcing25% Order Processing & Taking55% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
28.7/40.016.4/20 Reviews7.2/10 Clients & Experience5.1/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
31.3/40.015.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
50% Customer Service Outsourcing15% Order Processing & Taking50% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
30.8/40.016/20 Reviews9.6/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
UndisclosedUndisclosed1,000 - 9,999Limassol, Cyprus
Ability to deliver
28.5/40.016.8/20 Reviews6.1/10 Clients & Experience5.6/10 Market PresenceService focus
35% Customer Service Outsourcing25% Order Processing & Taking65% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
31.1/40.016.2/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
45% Customer Service Outsourcing20% Order Processing & Taking55% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing10% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
28.1/40.015.6/20 Reviews7.6/10 Clients & Experience4.9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Order Processing & Taking70% Other -
$1,000+< $25 / hr50 - 249Manila, Philippines
Ability to deliver
31.2/40.017.2/20 Reviews9.8/10 Clients & Experience4.2/10 Market PresenceService focus
75% Customer Service Outsourcing27% Order Processing & Taking25% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
31.3/40.016.2/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
30% Customer Service Outsourcing20% Order Processing & Taking70% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
32/40.016.8/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
50% Customer Service Outsourcing10% Order Processing & Taking50% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
31.2/40.018.6/20 Reviews7.1/10 Clients & Experience5.5/10 Market PresenceService focus
65% Customer Service Outsourcing15% Order Processing & Taking35% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
32.8/40.017.8/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
50% Customer Service Outsourcing10% Order Processing & Taking50% Other -
$5,000+< $25 / hr250 - 999Dhaka, Bangladesh
Ability to deliver
33.2/40.017.4/20 Reviews10/10 Clients & Experience5.8/10 Market PresenceService focus
10% Customer Service Outsourcing25% Order Processing & Taking90% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
32.7/40.017.8/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
30.1/40.016.6/20 Reviews7.9/10 Clients & Experience5.5/10 Market PresenceService focus
55% Customer Service Outsourcing15% Order Processing & Taking45% Other -
$10,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Ability to deliver
29.6/40.014.6/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Order Processing & Taking75% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
31/40.017.2/20 Reviews8.7/10 Clients & Experience5.2/10 Market PresenceService focus
25% Customer Service Outsourcing40% Order Processing & Taking75% Other
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