Top BPO Companies in Baltimore
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List of the Top Baltimore BPO Services
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$50,000+Undisclosed1,000 - 9,999Serves Baltimore, MDServices provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a customer support service provider specializing in managing customer interactions and enhancing service delivery. The company receives overwhelmingly positive feedback, with approximately 95% of reviewers praising its flexibility, timely delivery, and ability to improve response times significantly. Clients commend their adaptability to unique needs, while a few suggest a need for more proactive initiative and early alignment efforts.
Reviews mention Accommodating
Clients have expressed high satisfaction with ROI CX Solutions' accommodating nature, noting their strong flexibility in adapting to unique needs and seamless communication. One client highlighted their ability to adjust to the tech stack learning curve and provide ongoing support, enhancing the overall user experience. While there were initial setbacks, the team's willingness to adapt and meet key milestones ultimately resulted in improved operational efficiency and customer satisfaction.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges.
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Industry Experience
ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Hospitality & leisure RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Baltimore, MDServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+Undisclosed250 - 999Serves Baltimore, MDServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a company specializing in customer support and content writing services. Across various businesses, from digital marketing to auto detailing and construction, they received overwhelmingly positive feedback, with over 90% of clients praising their professionalism, effective communication, and ability to enhance customer interaction. Notably, 80% of reviewers highlighted their responsiveness and brand representation, underlining their commitment to client satisfaction and operational improvement.
Reviews mention Professional
Clients consistently highlight the professionalism of Top Customer Service, noting that their agents represent brands effectively and handle inquiries with respect and care. One client remarked on their agents' ability to follow guidelines closely, while another emphasized the team's smooth onboarding and organized workflow. Overall, feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, reinforcing the company's reputation for delivering high-quality and professional customer support.-
Customer Service Outsourcing for IT Services Company
5.0 Jul 3, 2025The partnership has been smooth and productive. Their team has consistently delivered on expectations, maintaining a strong presence in our customer communication channels and representing our brand professionally.
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Call Center & Customer Support for Registration Services Co
5.0 Jul 18, 2025Top Customer Service's agents are professional. They know what they're doing, and working with them is easy. We don't have to tell them many things. Once we give the team the documentation and procedures, they follow them.
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Customer Support Portal Dev & Design for Appliance Repair Co
5.0 Dec 6, 2025Project management was very organized. Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent. They were responsive and adaptive: whenever we requested minor changes (e.g., modifying workflow rules or updating UI labels), they addressed them quickly and incorporated feedback without difficulty. Top Customer Service's communication was clear and professional throughout.
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Customer Support & VA Services for Consulting Company
5.0 Dec 10, 2025Our client response time improved significantly inquiries that used to take days were now resolved within hours. This gave our clients a stronger, more professional experience. Customer satisfaction and retention improved noticeably, as feedback from our clients became more positive after support was outsourced. They were highly responsive and professional. They understood our instructions clearly, asked clarifying questions when required, and adjusted their workflow according to our requirements. Their team felt and acted like an extension of our own company, which made collaboration smooth and reliable. Client requests and support tickets were handled promptly and with empathy.
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Customer Service Outsourcing for Construction Company
5.0 Dec 19, 2025Because communications were handled professionally and promptly, we were able to build stronger trust with potential customers and convert more leads into actual projects. Project management was smooth and organized. Their team communicated regularly, adapted to our preferences, and consistently delivered results on time. Their professionalism and responsiveness made a real difference for our company.
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Industry Experience
Top Customer Service has demonstrated strong expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients consistently report improved communication, reduced missed calls, and enhanced customer satisfaction due to their professional handling of inquiries and support tasks. Feedback highlights their adaptability to specific industry needs and effective project management, indicating strong performance in delivering timely and reliable service. Potential clients in these sectors can expect substantial improvements in customer interactions and operational efficiency when partnering with Top Customer Service.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
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$100,000+Undisclosed10,000+Serves Baltimore, MDServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Transparent
The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.-
Customer Service, Security & Risk Assessment for Fintech Co
5.0 Apr 28, 2022TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$1,000+< $25 / hr10 - 49Reston, VA
Services provided
50% Business Consulting30% Customer Service Outsourcing20% Marketing StrategyHms USA Medical billing company is a small Business Consulting company launched in 2019. Their team focuses on Business Consulting and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Fulton, MD
Services provided
60% Accounting20% Financial Consulting10% Back Office Outsourcing +1 service10% Call Center ServicesFounded in 2003, Cheryl Jefferson & Associates, LLC is a small Fulton, Maryland-based Accounting company. Their team specializes in Accounting and Financial Consulting.
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$100,000+$100 - $149 / hr50 - 249Lansdowne, VA
Services provided
100% Back Office OutsourcingLocated in Lansdowne, Virginia, FC Billing, LLC is a midsize Back Office Outsourcing company. The team focuses on Back Office Outsourcing.
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$10,000+< $25 / hr50 - 249Middletown, DE
Services provided
100% Customer Service OutsourcingLocated in Dubai, United Arab Emirates and Middletown, Delaware, UTO Services LLC is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing.
Read moreSee All Locations (3)Middletown, DE
651 N Broad St
Middletown, DE 1970916 - 20
+13024496552
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$1,000+< $25 / hr10 - 49Herndon, VA
Services provided
80% Back Office Outsourcing20% Corporate Training & CoachingMedetec is a small Back Office Outsourcing company established in 2000. Their services include Back Office Outsourcing and Corporate Training & Coaching.
Read moreSee All Locations (2)Herndon, VA
198 Van Buren Street
Herndon, VA 2017016 - 20
703-709-3000
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$1,000+< $25 / hr250 - 999Dover, DE
Services provided
40% Back Office Outsourcing40% Call Center Services20% Finance & Accounting Outsourcing (FAO)Velan Healthcare Services is an answering service company. They offer Call Center Services and Back Office Outsourcing and are headquartered in Dover, Delaware.
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UndisclosedUndisclosed10 - 49Reston, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementElite Locksmith Services is a Business Consulting company. Their team is in Reston, Virginia. The agency focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Lanham, MD
Services provided
20% Call Center Services20% Recruiting20% Staffing +4 services10% AI Consulting10% AI Development10% Transcription10% TranslationVECRA, Inc. Is a small Kilmarnock, Virginia-based call center company. The team specializes in Call Center Services and Staffing.
Read moreSee All Locations (3)Lanham, MD
BECO Office Park 4640 Forbes Boulevard, Suite 120B
Lanham, MD 207061
+1-240-331-5301
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UndisclosedUndisclosed10 - 49Herndon, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Services is a Business Consulting company. Based in Herndon, Virginia, the firm specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Silver Spring, MD
Services provided
20% Application Management & Support20% Call Center Services20% IT Managed Services +4 services10% Corporate Photography10% Video Production10% Web Design10% Web Development3Links Technologies, Inc. Is a small IT managed services company. They offer IT managed services and Application Management & Support and were founded in 1998.
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$1,000+< $25 / hr50 - 249Wilmington, DE
Services provided
50% Back Office Outsourcing24% Customer Service Outsourcing16% Call Center Services +1 service10% AI DevelopmentLaunched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (2)Wilmington, DE
2055 Limestone Road STE 200-C
Wilmington, DE 1980876 - 100
607-499-4289
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UndisclosedUndisclosed10 - 49Reston, VA
Services provided
70% Back Office Outsourcing20% Logistics & Supply Chain Consulting10% Warehousing & DistributionCase Healthcare Solutions, Inc. Is a Reston, Virginia-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Logistics & Supply Chain Consulting.
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UndisclosedUndisclosed50 - 249Leesburg, VA
Services provided
50% Branding50% Customer Service OutsourcingSuperAides, a Customer Service Outsourcing and branding company, is headquartered in Leesburg, Virginia. Their services include Customer Service Outsourcing and Branding.
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$1,000+< $25 / hr10 - 49Springfield, VA
Services provided
20% Back Office Outsourcing20% Content Moderation Services20% Customer Service Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingSee all 1 projectsLowkia is a versatile business process outsourcing (BPO) provider that delivers tailored solutions to enhance operational efficiency and drive growth across multiple industries. Specializing in
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UndisclosedUndisclosed10 - 49Westminster, MD
Services provided
20% Marketing Strategy10% Branding10% Business Consulting +7 services10% Call Center Services10% Corporate Training & Coaching10% Event Marketing10% Media Planning & Buying10% Translation7% Recruiting3% StaffingMarketing Strategy company Cool & Associates LLC is based in Westminster, Maryland. The team provides Marketing Strategy and Branding.
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UndisclosedUndisclosed50 - 249Vienna, VA
Services provided
20% Business Consulting20% Call Center Services20% Corporate Training & Coaching +3 services20% Custom Software Development10% BI & Big Data Consulting & SI10% CybersecurityBased in Vienna, Virginia, Government Tactical Solutions LLC is a midsize software development firm. Their services include Custom Software Development and Call Center Services.
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$1,000+< $25 / hr250 - 999Rockville, MD
Services provided
20% ERP Consulting and SI10% API Development10% Custom Software Development +6 services10% Customer Service Outsourcing10% Cybersecurity10% E-Commerce Development10% Enterprise App Modernization10% IT Managed Services10% Robotics Process AutomationUnicres Solutions is a midsize ERP consulting and SI company. They offer ERP consulting and SI and API Development and were founded in 2008.
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$5,000+$50 - $99 / hr2 - 9Dover, DE
Services provided
20% Conversion Optimization20% Ecommerce Marketing20% Pay Per Click +3 services20% Sales Outsourcing10% CRM Consulting and SI10% Low/No Code DevelopmentSee all 2 projectsAfef Ayed is a digital marketing agency specializing in Google AdWords and tracking metrics. Based on their reviews, they deliver projects on time, demonstrate professionalism, and effectively increase sales while reducing conversion costs. The feedback is overwhelmingly positive, with no areas for improvement noted by clients.
Industry Experience
Afef Ayed has demonstrated expertise in the healthcare industry, particularly in digital marketing, as evidenced by positive feedback from clients. Reviews highlight strengths in setting up Google AdWords and tracking metrics, resulting in increased sales and reduced conversion costs. The overall sentiment is highly favorable, with clients appreciating Afef's professionalism, clear communication, and timely project delivery. This provider may be an excellent fit for healthcare businesses seeking robust digital marketing solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Afef Ayed's cost-effectiveness and value for money, noting significant increases in sales and decreased conversion costs. One CEO highlighted the company's professionalism and timely delivery, stating, 'Sales increased and cost of conversion decreased.' Overall, feedback indicates that the services provided are well worth the investment, with no reported areas for improvement regarding pricing.Was this helpful?
See All Locations (2)Dover, DE
1111B South Governors Avenue
Dover, DE 199042 - 5
+1 602-755-3406
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UndisclosedUndisclosed10 - 49Fairfax, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFather Son Locksmith Shop, a Business Consulting company, is headquartered in Fairfax, Virginia. Founded in 1976, the team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Arlington, VA
Services provided
25% Call Center Services25% Cloud Consulting & SI25% Cybersecurity +1 service25% IT Managed ServicesEpsilon Inc is a Weaverville, North Carolina-based cloud consulting & SI company. Their services include cloud consulting & SI and Cybersecurity.
Read moreSee All Locations (3)Arlington, VA
2231 Crystal Drive Ste. 205
Arlington, VA 222021
828-398-5400
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UndisclosedUndisclosed2 - 9Gaithersburg, MD
Services provided
50% Accounting20% Back Office Outsourcing20% Engineering +1 service10% IT Managed ServicesAccounting company Reema Consulting Services, Inc. Specializes in Accounting and Back Office Outsourcing. They are headquartered in Gaithersburg, Maryland.
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UndisclosedUndisclosed50 - 249Gaithersburg, MD
Services provided
15% Graphic Design15% UX/UI Design10% Corporate Training & Coaching +6 services10% Customer Service Outsourcing10% Event Management10% IT Managed Services10% Market Research10% Public Relations10% Web DevelopmentTHE SCIENTIFIC CONSULTING GROUP, INC is an user experience agency established in 1991. The team offers UX/UI Design and Graphic Design and is in Gaithersburg, Maryland.
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$10,000+< $25 / hr50 - 249Dover, DE
Services provided
100% Call Center ServicesCreatics Solutions is an answering service located in Dover, Delaware. They offer Call Center Services and were established in 2019.
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UndisclosedUndisclosed2 - 9Annapolis, MD
Services provided
40% Business Consulting20% Corporate Training & Coaching20% Logistics & Supply Chain Consulting +2 services10% Back Office Outsourcing10% BrandingLaunched in 2012, Double Eagle Consulting, LLC is a Business Consulting company. The team provides Business Consulting and Corporate Training & Coaching and is located in Annapolis, Maryland.
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$1,000+Undisclosed10 - 49Mountville, PA
Services provided
100% Customer Service OutsourcingFounded in 2026, Total Scope Janitorial Services is a small Mountville, Pennsylvania-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Herndon, VA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingSuper Locksmith Services is a Business Consulting company. In Herndon, Virginia, the team specializes in Business Consulting and Back Office Outsourcing.
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$1,000+Undisclosed10 - 49Dover, DE
Services provided
70% Sales Outsourcing30% Email MarketingSee all 2 projectsGetsally is a lead generation company specializing in creating consistent outbound pipelines for businesses. According to reviews, they excel in crafting targeted messaging, which accounts for their high success rate in securing quality leads. Clients report a significant increase in qualified leads and meetings, with one stating a monthly generation of 10–30 qualified meetings. Their project management is also highly praised for its seamless execution and adaptability.
Reviews mention Well-organized projects
The overall sentiment regarding Getsally's project management is positive, with clients noting their well-organized approach. One client highlighted that Getsally consistently came prepared and adapted quickly to feedback on targeting and messaging. They effectively tracked performance and provided valuable insights, ensuring transparency throughout the process. Although the initial month showed slower progress, this was anticipated as part of the adjustment period. Clients appreciated their proactive communication and strategic adjustments, reinforcing the efficacy of their project management.-
Lead Generation Services for Boutique Design Studio
5.0 May 7, 2026Getsally also provided the full prospect lists they built, all the messaging sequences before launch so we could review them, and weekly reports with campaign performance, response rates, which segments were working, and what they were planning to test next. We had access to the shared pipeline so we could see every lead and where they were in the process. Getsally's project management was good. They always came prepared and adjusted fast when we gave feedback on targeting or messaging.
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UndisclosedUndisclosed2 - 9Washington, DC
Services provided
20% Back Office Outsourcing20% Engineering20% IT Managed Services +2 services20% IT Strategy Consulting20% StaffingIn Washington, District of Columbia, ComputerData Solutions, LLC is an IT strategy consulting company. The team provides IT strategy consulting and IT managed services.
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$1,000+$100 - $149 / hr10 - 49Fairfax, VA
Services provided
10% CRM Consulting and SI10% Content Marketing10% E-Commerce Development +7 services10% Email Marketing10% Mobile & App Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentEstablished in 2023, Digitally Prime is a small social media marketing company. Their services include Social Media Marketing and Content Marketing.
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Undisclosed$50 - $99 / hr50 - 249Falls Church, VA
Services provided
20% Customer Service Outsourcing20% Digital Asset Management20% IT Strategy Consulting +2 services20% Mobile App Development20% Web DevelopmentNexonic is a midsize IT strategy consulting company headquartered in Falls Church, Virginia and Kuala Lumpur, Malaysia. Their services include IT strategy consulting and Web Development.
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UndisclosedUndisclosed10 - 49Leesburg, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Store is a Business Consulting company. Founded in 1977, their team offers Business Consulting and Back Office Outsourcing.
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$1,000+Undisclosed10 - 49Alexandria, VA
Services provided
20% Branding20% Call Center Services20% Conversion Optimization +2 services20% Cybersecurity20% Web DevelopmentNIB, a branding agency, was established in 1938. They focuses on Branding and Conversion Optimization.
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UndisclosedUndisclosed10 - 49Middletown, DE
Services provided
80% Sales Outsourcing10% Email Marketing10% Market ResearchAV IT Business Solution Pvt. Ltd. Is a Middletown, Delaware-based Sales Outsourcing company. They specialize in Sales Outsourcing and Market Research and were founded in 2019.
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UndisclosedUndisclosed2 - 9Annapolis, MD
Services provided
15% Accounting15% Business Consulting10% Back Office Outsourcing +6 services10% Branding10% Financial Advising & Planning10% Financial Consulting10% Fractional CFO Services10% Fractional CMO Services10% Marketing StrategyConsilarus is a Business Consulting company headquartered in Annapolis, Maryland. Established in 2024, the team offers Business Consulting and Accounting.
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UndisclosedUndisclosed50 - 249Herndon, VA
Services provided
50% Unified Communications Consulting & SI25% AI Agents25% Call Center ServicesUltatel, an unified communications consulting & SI company, was established in 2016. The team offers unified communications consulting & SI and AI Agents.
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UndisclosedUndisclosed10 - 49Dover, DE
Services provided
30% Recruiting30% Staffing10% Back Office Outsourcing +5 services10% IT Staff Augmentation5% Customer Service Outsourcing5% Finance & Accounting Outsourcing (FAO)5% HR Outsourcing5% Recruitment Process OutsourcingBA Global Talent is a staffing and recruitment company that specializes in providing diverse global talent across various business functions. Their clients consistently praise their prompt communication, seamless project management, and the quality of their international talent pool. With 100% positive feedback, reviewers highlight their ability to deliver projects on time and within budget while maintaining a strong cultural fit.
Reviews mention Transparent
The overall sentiment regarding transparency in BA Global Talent's services is highly positive. Clients have noted that their pricing includes all charges with no hidden fees, which fosters trust. One client specifically highlighted their clear communication and alignment with project needs, stating, 'BA Global is very clearly customer experience focused.' Additionally, the seamless support and adherence to budgets without compromising talent further emphasize their transparent approach.-
Recruitment Services for Accessibility Services Company
5.0 Apr 11, 2025BA Global is very clearly customer experience focused, their final hire cost includes all charges with no hidden fees, and they can not only work with your specific requirements but also with your budget.
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Industry Experience
BA Global Talent has demonstrated expertise across multiple industries, including Consulting, Consumer Products, Software, and Food & Beverage. Feedback highlights their strengths in sourcing international talent, delivering on time with excellent communication, and providing diverse skills tailored to client needs. Customers commend their ability to meet specific project goals efficiently and within budget, indicating a positive sentiment overall. Companies seeking reliable staffing solutions, particularly in these sectors, may find BA Global Talent to be a fitting partner.
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Consulting Consumer Products Software Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend BA Global Talent for providing excellent value for money, with many noting that their pricing fits within budget while delivering high-quality work. One client highlighted that the services resulted in a positive return on investment, while another appreciated the 'good value for cost' and lack of hidden fees. Overall, the sentiment reflects satisfaction with the balance of cost and the caliber of talent provided.Was this helpful?
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UndisclosedUndisclosed50 - 249Fairfax, VA
Services provided
20% Custom Software Development20% Customer Service Outsourcing20% Cybersecurity +2 services20% IT Strategy Consulting20% Web DevelopmentEnhanced Veterans Solutions, Inc. Is a custom software development firm founded in 2007. The team offers Custom Software Development and Cybersecurity and is in Fairfax, Virginia.
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UndisclosedUndisclosed2 - 9Arlington, VA
Services provided
30% Corporate Training & Coaching20% Business Consulting10% Back Office Outsourcing +4 services10% Customer Service Outsourcing10% Graphic Design10% HR Consulting10% IT Strategy ConsultingKent, Campa and Kate, Inc. Is a Corporate Training & Coaching company. They were founded in 2012 and provide Corporate Training & Coaching and Business Consulting.
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Undisclosed< $25 / hr50 - 249Dover, DE
Services provided
80% Customer Service Outsourcing10% Back Office Outsourcing10% Sales OutsourcingFounded in 2009, Digital Elites is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
Read moreSee All Locations (2)Dover, DE
9 The Green
Dover, DE 199012 - 5
(409) 916-7383
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$25,000+< $25 / hr10 - 49Wilmington, DE
Services provided
45% Recruiting20% Recruitment Process Outsourcing20% Staffing +1 service15% Sales OutsourcingSee all 1 projectsTechNinja LLC is a sales and account management service provider known for significantly enhancing customer experience and operational efficiency. They have received overwhelmingly positive feedback, with clients noting substantial cost savings and a fivefold increase in customer retention. Reviewers consistently highlight their punctuality and proactive communication, with virtually no customer complaints reported.
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$1,000+< $25 / hr50 - 249Dover, DE
Services provided
55% Sales Outsourcing40% Call Center Services5% Customer Service OutsourcingBased in Dover, Delaware, Call Savvys is a Sales Outsourcing company. They provide Sales Outsourcing and Call Center Services and were established in 2022.
Read more -
UndisclosedUndisclosed10 - 49McLean, VA
Services provided
30% Business Consulting30% Cybersecurity20% IT Managed Services +2 services10% Back Office Outsourcing10% Customer Service OutsourcingVIATEQ Corporation is a Cybersecurity company. Their small team of employees is headquartered in McLean, Virginia. Their team specializes in Cybersecurity and Business Consulting.
Read more -
UndisclosedUndisclosed2 - 9Washington, DC
Services provided
30% Financial Consulting20% Back Office Outsourcing20% Web Development +3 services10% Building Security Services10% Business Consulting10% Commercial Property ManagementEstablished in 2014, iPurpose Management Consulting Firm is a Financial Consulting company. The team specializes in Financial Consulting and Web Development.
Read more -
UndisclosedUndisclosed2 - 9Bethesda, MD
Services provided
50% Accounting20% Cybersecurity15% Call Center Services +2 services8% Recruiting7% StaffingNicSquared Solutions, a small Accounting company, is located in Bethesda, Maryland. The team offers Accounting and Cybersecurity.
Read more -
$1,000+< $25 / hr250 - 999Lititz, PA
Services provided
40% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +2 services10% Sales Outsourcing5% Content Moderation ServicesFounded in 2020, MM Solutions INC is a telephone answering service. The team provides Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr2 - 9Washington, DC
Services provided
20% AI Consulting20% CRM Consulting and SI20% Digital Strategy +3 services15% Back Office Outsourcing15% Search Engine Optimization10% Email MarketingLaunched in 2019, DRO Digital Consultancy, a small Digital Strategy company, is based in Nairobi, Kenya and Tallinn, Estonia. Their team provides Digital Strategy and CRM consulting and SI.
Read moreSee All Locations (3)Washington, DC
Kilbourne Place Northwest
Washington, DC 200102 - 5
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$5,000+Undisclosed10 - 49Dover, DE
Services provided
20% Content Marketing20% Public Relations10% Content Writing Services +5 services10% Customer Service Outsourcing10% Direct Marketing10% Market Research10% Marketing Strategy10% Search Engine OptimizationSee all 5 projectsAlpha Market Flow is a versatile agency specializing in SEO, digital marketing, and public relations. The company consistently receives positive feedback, with 100% of reviewers praising their professionalism, expertise, and ability to exceed expectations. Clients frequently commend the agency's strategic insight, responsive communication, and efficient project management, reflecting their capability to deliver substantial value across diverse sectors.
Reviews mention Well-organized projects
Clients have praised Alpha Market Flow for their well-organized project management and efficient execution. One client noted their 'highly efficient, organized, and genuinely client-focused' approach, highlighting the team's ability to deliver ahead of schedule and exceed expectations. The combination of strategic insight with timely delivery has been particularly appreciated, with clients reporting measurable improvements in brand visibility and engagement as a direct result of their organized methodologies.-
SEO & Branding Services for Business Services Firm
5.0 May 31, 2026Their project management was highly efficient, organized, and genuinely client-focused throughout the entire process. The team delivered the project ahead of schedule while also going above and beyond by providing additional value beyond the original scope.
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Industry Experience
Alpha Market Flow has demonstrated significant expertise in the Business Services and Financial Services industries. In Business Services, clients praised their digital marketing, SEO, and branding capabilities, highlighting their professional demeanor and timely project delivery. In Financial Services, they excelled in public relations, showcasing a deep understanding of the fintech space, which led to exceptional media placements. Overall, the sentiment across industries reflects strong satisfaction, making them a favorable choice for businesses seeking growth in these sectors.
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Financial services Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express high satisfaction with Alpha Market Flow's cost-effectiveness and value for money. One CEO noted that the team delivered exceptional results in digital marketing and PR, exceeding expectations without sacrificing quality, while another client highlighted their strategic insight and efficient project management that provided significant value. Overall, feedback indicates that the company's services are competitively priced and yield impressive outcomes, making them a reliable choice for businesses seeking impactful solutions.Was this helpful?
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This provider is fluent in 1 language:
- English
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UndisclosedUndisclosed10 - 49McLean, VA
Services provided
20% Accounting20% Business Consulting10% Back Office Outsourcing +5 services10% Building Security Services10% Corporate Training & Coaching10% Financial Advising & Planning10% Mobile App Development10% Web DesignEstablished in 2009, Heartland Energy Partners LLC is a small Business Consulting company. Their services include Business Consulting and Accounting.
Read more -
UndisclosedUndisclosed2 - 9Arlington, VA
Services provided
20% AI Development20% BI & Big Data Consulting & SI20% CRM Consulting and SI +2 services20% Call Center Services20% Cloud Consulting & SIEstablished in 2006, Avilamb is a big data company. The agency offers BI & big data consulting & SI and cloud consulting & SI.
Read more -
UndisclosedUndisclosed10 - 49Alexandria, VA
Services provided
20% CRM Consulting and SI20% Sales Outsourcing20% Search Engine Optimization +3 services20% Video Production10% Content Marketing10% Content Writing ServicesWexler Marketing is a SEO agency. They were established in 2012 and offer Search Engine Optimization and Video Production.
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Ability to Deliver considers three criteria:
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List of the Top 2 Baltimore BPO Services
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$1,000+< $25 / hr10 - 49Baltimore, MD
Ability to deliver
24.7/40.015.2/20 Reviews4.6/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$100 - $149 / hr2 - 9Baltimore, MD
Ability to deliver
18.3/40.013/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Glen Burnie, MD
Ability to deliver
4.6/40.00/20 Reviews0.6/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr10 - 49Millersville, MD
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Baltimore, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Ellicott City, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr50 - 249Catonsville, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$50 - $99 / hr1,000 - 9,999Columbia, MD
Ability to deliver
2.9/40.00/20 Reviews2.9/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed250 - 999Owings Mills, MD
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr2 - 9Towson, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Towson, MD
Ability to deliver
1.4/40.00/20 Reviews1.4/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Columbia, MD
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
UndisclosedUndisclosed10 - 49Ellicott City, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed10 - 49Baltimore, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Perry Hall, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
55% Back Office Outsourcing45% Other
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