Top BPO Companies in Indiana
2 Leaders 15 Contenders
51 Companies
List of the Top Indiana BPO Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves IndianaServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a business process outsourcing (BPO) company, offering services such as customer support, billing management, and data processing. Across various reviews, 90% of clients praised their professionalism, responsiveness, and the quality of communication, while occasional feedback highlighted areas for improvement in candidate matching and quality evaluation. Overall, 100% of reviewers noted a positive impact on their operations, emphasizing Unity's ability to integrate seamlessly into workflow systems.
Reviews mention Flexible
Client feedback highlights Unity Communications' exceptional flexibility in adapting to evolving project needs. One client noted their responsiveness and ability to scale services quickly, stating, 'as our project needs have evolved, they have adapted, ensuring that we always have the right level of support.' Another emphasized their 'month-to-month nature allows for flexibility' in service delivery. Overall, clients commend their proactive approach and effective management, with many expressing satisfaction with the seamless integration of support.-
Call Center Services for E-Commerce Company
5.0 Sep 28, 2021They are very flexible and responsive. Everything has been satisfying for now.
Read Full Review -
BPO for E-commerce Mergers & Acquisitions Firm
5.0 May 13, 2020They’re very proactive and flexible, as we’ve evolved our scope of work to include both task completion and a dedicated account representative. They’re always willing to help us achieve our goals.
Read Full Review -
Outsourced Customer Service and E-Commerce for Crafts Company
5.0 Jun 19, 2019Transitioning things over to them was thought out well in advance and was incredibly flexible with my hectic schedule. I have NO complaints!
Read Full Review -
Data Entry & Processing for Toxicology Laboratory
4.5 Feb 25, 2025The month-to-month nature allows for flexibility on the front end should things not be a good fit, which they are. The flexibility helps to solidify the justification of pricing with management. The communication has been well received.
Read Full Review -
Staff Augmentation for Home Management App Company
5.0 Feb 25, 2025One of the standout aspects of working with Unity is their flexibility. As our project needs have evolved, they have adapted, ensuring that we always have the right level of support. Their capacity to scale up quickly and manage workloads effectively has been a significant benefit.
Read Full Review
Was this helpful?
Industry Experience
Unity Communications has demonstrated expertise across various sectors, notably in Medical, Telecommunications, and Other Industries. Feedback highlights their strengths in customer support, billing management, and data processing. Clients in the Medical sector appreciated their role in maintaining consistent revenue through effective account management. In Telecommunications, their teams excel at handling technical support and sales operations, resulting in improved customer satisfaction. Overall, Unity Communications is well-suited for organizations seeking reliable outsourcing solutions in healthcare, telecom, and diverse other fields.
Read All ReviewsSelect Industry to see insights
Wellness & Fitness Healthcare Consumer Products Telecommunications Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting IT Services Education Other industries Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Unity Communications as a cost-effective solution that delivers strong value for money. Many clients noted their pricing aligns well with budgetary constraints and the quality of service exceeds expectations. For instance, one client emphasized that Unity's bookkeeping services were more effective and efficient than local alternatives, while another mentioned achieving significant improvements in customer satisfaction and operational efficiency at a competitive cost. Overall, the sentiment is overwhelmingly positive regarding the balance between cost and service quality.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves IndianaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Puts the customer first
Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
Read Full Review -
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
Read Full Review
Was this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
View projects from:
Was this helpful?
$1,000+Undisclosed250 - 999Serves IndianaServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a company specializing in customer support and content writing services. Across various businesses, from digital marketing to auto detailing and construction, they received overwhelmingly positive feedback, with over 90% of clients praising their professionalism, effective communication, and ability to enhance customer interaction. Notably, 80% of reviewers highlighted their responsiveness and brand representation, underlining their commitment to client satisfaction and operational improvement.
Industry Experience
Top Customer Service has demonstrated strong expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients consistently report improved communication, reduced missed calls, and enhanced customer satisfaction due to their professional handling of inquiries and support tasks. Feedback highlights their adaptability to specific industry needs and effective project management, indicating strong performance in delivering timely and reliable service. Potential clients in these sectors can expect substantial improvements in customer interactions and operational efficiency when partnering with Top Customer Service.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
$100,000+Undisclosed10,000+Serves IndianaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Collaborative
Client feedback highlights TDCX's strong collaborative approach, emphasizing their partnership mentality and responsiveness to challenges. One client noted their ability to adapt quickly to process changes and offer innovative solutions, fostering a sense of teamwork. Another praised the organization's commitment to long-term growth and flexibility, with effective communication and alignment between teams. Overall, the sentiment reflects a positive perception of TDCX's collaborative efforts in supporting client objectives.-
Call Center Services for Global Social Media Company
5.0 May 17, 2022I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed. Their analytics teams are also very quick to conduct analysis and come back with valuable insights.
Read Full Review -
BPO Services for E-Commerce Company
5.0 Mar 31, 2022We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
Read Full Review
Was this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
View projects from:
Was this helpful?
-
-
$5,000+$25 - $49 / hr50 - 249Carmel, IN
Services provided
85% Sales Outsourcing15% Email MarketingSee all 11 projectsAcquirent is a company specializing in outsourced sales and lead generation services, effectively functioning as a call center and marketing campaign facilitator. Review feedback highlights their strong communication, project management skills, and flexibility, with over 90% of reviews mentioning these as strengths. Clients report increased connectivity and successful campaign outcomes, while a few note areas for potential enhancement in data follow-up and technical processes. Overall, Acquirent is commended for their sales culture and ability to align with client objectives.
Reviews mention Efficient
Clients consistently praised Acquirent for their efficiency and professionalism. They noted the team's ability to manage projects effectively, delivering results within reasonable timeframes. One client highlighted Acquirent's agility and flexibility in adapting to new requests, emphasizing that they ran a 'tight ship.' The thoroughness and genuine engagement of their representatives were also commended, as they provided valuable feedback from clients, further showcasing their commitment to efficient communication and project execution.-
Call Center Services for Educational Platform
5.0 May 2, 2022Acquirent ran a very tight ship. Agata was extremely professional, and the deliverables we got from her team always came within a reasonable timeframe. Additionally, they were very agile, efficient, and flexible, constantly working with us on new requests and tasks like changing who they had to reach out to and what information they needed to collect. I never felt that they underperformed, and they demonstrated to be a very skilled workforce.
Read Full Review
Was this helpful?
Industry Experience
Acquirent has demonstrated expertise across various industries including Healthcare, Consulting, Media, Advertising & Marketing, Business Services, and Consumer Products. Reviewers highlight their strengths in communication, project management, and adaptability, particularly in lead generation and sales support. Overall sentiment reflects a high level of satisfaction, with clients noting significant improvements in lead connectivity, brand awareness, and revenue generation, making Acquirent a strong candidate for businesses seeking growth in these sectors.
Read All ReviewsSelect Industry to see insights
Consulting Healthcare Media Advertising & marketing Business services Consumer Products Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Acquirent as offering high value for money, with feedback highlighting effective project management and communication. One client noted that they exceeded expectations in lead generation, achieving a cost-effective outreach that resulted in significant sales. Another praised their transparency in pricing, stating they met budget expectations without hidden costs. Overall, clients expressed satisfaction with the results relative to their investment, reinforcing Acquirent's reputation as a reliable partner for outsourced sales initiatives.Was this helpful?
See All Locations (3)Carmel, IN
11555 North Meridian Street
Carmel, IN 4603276 - 100
866-925-4904
Was this helpful?
-
-
UndisclosedUndisclosed250 - 999Indianapolis, IN
Services provided
40% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing15% Recruitment Process Outsourcing +2 services15% Staffing10% AccountingSee all 15 projectsCloud Accountant Staffing is a professional staffing agency specializing in sourcing and placing qualified accounting and bookkeeping professionals, with a focus on offshore talent. Across all reviews, 100% of clients praised their timely delivery, responsive communication, and quality placements, while 70% highlighted the company's cultural alignment and value-for-cost. Cloud Accountant Staffing was consistently noted for their exceptional customer service and effective project management, with a few suggestions for equipment quality improvements and enhanced operational communication.
Reviews mention Easy to work with
Clients consistently highlight Cloud Accountant Staffing's ease of collaboration, noting their responsiveness and clear communication. One client emphasized their appreciation for the company's straightforward approach, stating they are 'easy to work with and handle all the complexities of offshoring.' Another remarked on their consistent responsiveness and timely delivery, describing the experience as 'great to work with.' Overall, the sentiment reflects a strong positive perception of the company's collaborative nature.-
Remote Bookkeeping & Admin Staff for Tax & Accounting Co
5.0 Jan 22, 2025They are very easy to work with and handle all of the complexities of offshoring for me.
Read Full Review -
Accounting for Accounting & Tax Firm
5.0 Feb 11, 2025They are easy to work with and set clear expectations. Their responsiveness and clear communication were greatly appreciated.
Read Full Review
Was this helpful?
Industry Experience
Cloud Accountant Staffing has received positive feedback primarily from clients in the financial services sector, where they excel in sourcing qualified accounting and bookkeeping professionals. Reviews highlight their strengths in effective communication, timely project delivery, and strong cultural alignment. Additionally, they have demonstrated proficiency in supporting various industries, including real estate, technology, and non-profits, showcasing their ability to adapt to diverse client needs and enhance operational efficiency.
Read All ReviewsSelect Industry to see insights
Financial services Other industries Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cloud Accountant Staffing’s competitive pricing and exceptional value for money. One client noted their investment of $17,000 resulted in high-quality hires and improved operational efficiency. Another emphasized the company's alignment with budgetary needs while delivering quality candidates. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with many clients appreciating the seamless communication and support throughout the hiring process.Was this helpful?
View projects from:
Seattle, Washington (2) New York City, New York (1) San Antonio, Texas (1) Indianapolis, Indiana (1) Fort Wayne, Indiana (1) Kalamazoo, Michigan (1) Melbourne, Florida (1) Syracuse, New York (1) Tustin, California (1) Farmington, Utah (1) Tempe, Arizona (1) Austin, Texas (1) Spokane Valley, Washington (1) Reading, Pennsylvania (1)Was this helpful?
-
-
UndisclosedUndisclosed1,000 - 9,999Carmel, IN
Services provided
75% Customer Service Outsourcing25% Call Center ServicesTSD Global, a Customer Service Outsourcing company, is located in Carmel, Indiana. Their services include Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249South Bend, IN
Services provided
50% Back Office Outsourcing25% Call Center Services25% Finance & Accounting Outsourcing (FAO)Back Office Outsourcing company Astron EHS was launched in 2012. The midsize team focuses on Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Fishers, IN
Services provided
20% Cloud Consulting & SI20% Cybersecurity20% Document Digitization & Management +2 services20% IT Managed Services20% IT Strategy ConsultingBraden Business Systems, an IT strategy consulting company, was launched in 1989. The team provides IT strategy consulting and cloud consulting & SI.
Read more -
UndisclosedUndisclosed10 - 49McCordsville, IN
Services provided
50% Call Center Services30% Back Office Outsourcing20% Sales OutsourcingSimple Solutions CC, LLC is a phone answering service. They provide Call Center Services and Back Office Outsourcing and are headquartered in McCordsville, Indiana.
Read more -
$50,000+Undisclosed50 - 249Indianapolis, IN
Services provided
35% Call Center Services35% IT Managed Services20% Customer Service Outsourcing +2 services5% Staffing5% Warehousing & DistributionNetfor, Inc. Is a call center company. They were launched in 1995 and focus on Call Center Services and IT managed services.
Read more -
$1,000+< $25 / hr50 - 249Plainfield, IN
Services provided
60% Back Office Outsourcing20% Customer Service Outsourcing10% HR Outsourcing +1 service10% RecruitingIn Plainfield, Indiana, Edge Virtual Assistants is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Bloomington, IN
Services provided
65% Call Center Services35% Customer Service OutsourcingCallNet Call Center Services, a small telephone answering service, is headquartered in Bloomington, Indiana. The team provides Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Indianapolis, IN
Services provided
50% Back Office Outsourcing25% Call Center Services25% TranscriptionSee all 1 projectsGroupOne is a back-office service provider specializing in medical billing. According to reviews, the company enables clients to save significant time and resources, with 75% of work being offloaded and 20 man-hours saved monthly. Positive feedback highlights their ease of use, while some suggest improvements in reporting services.
Industry Experience
The service provider has demonstrated significant expertise in the healthcare industry, particularly in medical billing. Clients report substantial time savings, with one indicating a reduction of 20 man-hours monthly. Strengths include ease of use and efficient client service, although there is room for improvement in reporting services. Overall, the feedback indicates a positive sentiment towards their ability to meet client needs effectively within healthcare.
Read All ReviewsSelect Industry to see insights
HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with the company's pricing structure, describing it as a beneficial long-term deal that significantly reduces their workload. One client highlighted a savings of 20 man-hours monthly, indicating strong value for money. Overall sentiment reflects that while the services are easy to use and meet expectations, there is room for improvement in reporting. The investment, over $10 million annually, suggests a commitment to quality service despite minor areas for enhancement.Was this helpful?
See All Locations (4)Indianapolis, IN
8275 Allison Pointe Trail Suite #110
Indianapolis, IN 4625010 - 15
Was this helpful?
-
UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBaldwin Locksmith Store is a Business Consulting company. Their team is in Indianapolis, Indiana. The agency offers Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExpress Locksmith Store is a Business Consulting company. They focus on Business Consulting and Back Office Outsourcing and were launched in 1976. The firm is headquartered in Indianapolis, Indiana.
Read more -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCentral Locksmith Store is a Business Consulting company. Launched in 1987, the company is headquartered in Indianapolis, Indiana. Their team offers Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLock & Locksmith Tech is a Business Consulting company launched in 1995. The small team offers Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFather Son Locksmith Shop, a Business Consulting company, is located in Indianapolis, Indiana. Established in 1996, the team offers Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLaunched in 1982, Expert Locksmith Services is a Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAqua Locksmith Store is a small Indianapolis, Indiana-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Gary, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFounded in 2002, City Locksmith Shop is a Business Consulting company. The company specializes in Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Gary, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSecurity Locksmith Services is a Business Consulting company. The firm is in Gary, Indiana. Their team focuses on Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Business Consulting30% Sales Outsourcing25% Back Office Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Neighborhood Locksmith was launched in 1999. The small team provides Business Consulting and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
100% Customer Service OutsourcingEstablished in 2004, Centerfirst Consulting, LLC is a small Customer Service Outsourcing company headquartered in Indianapolis, Indiana. Their team provides Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
100% Document Digitization & ManagementLocated in Indianapolis, Indiana, CMM Document Services is a Document Digitization & Management company. Their services include Document Digitization & Management.
Read more -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
100% Back Office OutsourcingPremikati is a Back Office Outsourcing company. Based in Indianapolis, Indiana and Vancouver, Canada, the company provides Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
25% Back Office Outsourcing25% Business Consulting25% Commercial Brokerage Services +1 service25% Sales OutsourcingLaunched in 1977, Central Lock Key Store is a Business Consulting company. The team specializes in Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Carmel, IN
Services provided
35% Back Office Outsourcing30% Business Consulting20% Commercial Brokerage Services +1 service15% Sales OutsourcingLaunched in 1978, Advanced Locksmith Service is a Back Office Outsourcing company. Their team provides Back Office Outsourcing and Business Consulting.
Read more -
UndisclosedUndisclosed2 - 9Mishawaka, IN
Services provided
80% Back Office Outsourcing20% Content MarketingCJO Writing + Editing LLC is a small Back Office Outsourcing company established in 2016. Their services include Back Office Outsourcing and Content Marketing.
Read more -
UndisclosedUndisclosed2 - 9Schererville, IN
Services provided
100% Back Office OutsourcingIBill LLC-S, a Back Office Outsourcing company, is in Schererville, Indiana. The team specializes in Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Indianapolis, IN
Services provided
100% Call Center ServicesEstablished in 2017, Traci's Business Services LLC is a call center company. The team focuses on Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
20% Back Office Outsourcing20% Sales Outsourcing15% Building Security Services +3 services15% Business Consulting15% Commercial Development15% Commercial Property ManagementElite Locksmith Services is a Back Office Outsourcing company. In Indianapolis, Indiana, their team specializes in Back Office Outsourcing and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLiberty Locksmith Store, a Business Consulting company, was launched in 1975. The firm offers Business Consulting and Back Office Outsourcing.
Read more -
Undisclosed$100 - $149 / hr50 - 249Indianapolis, IN
Services provided
30% Cloud Consulting & SI20% Cybersecurity20% IT Managed Services +2 services15% Call Center Services15% IT Strategy ConsultingSee all 3 projectsOTAVA® is a technology solutions provider offering robust infrastructure management, cloud services, and IT support. Reviews highlight their fast response times and strong customer support, with around 90% of feedback being positive. Clients praise their problem-solving skills and personalized attention, though some mention occasional delays due to their growing clientele.
Reviews mention Exceptional results
OTAVA® has received exceptional feedback for their outstanding support and responsiveness. Clients highlight their ability to restore operations swiftly after data incidents, with one client noting they were back up within an hour after a ransomware attack. The company's proactive approach in offering solutions and handling technical issues has been praised, with clients expressing deep gratitude for the seamless service. Overall, OTAVA® is recognized for their professionalism and commitment to client satisfaction.-
Cloud Management & IT Services for Nonprofit Organization
5.0 Jan 6, 2021NewCloud Networks keeps us up and running — they have my undying gratitude. It’s truly like a plug and play process; we plug it in, it’s good to go, and we don’t have to do anything. They handle the problem and they fix whatever is needed to be fixed. Until they do that, we can’t access the system and they’ve always gotten it done in a timely manner.
Read Full Review
Was this helpful?
Industry Experience
OTAVA® has demonstrated expertise across various industries, notably in nonprofit healthcare, food program sponsorship, and construction. Clients commend OTAVA® for their responsive support, effective management of IT infrastructures, and ability to ensure operational continuity. The overall sentiment is positive, highlighting strengths in project management and technical assistance, though some feedback suggests a need for improved staff knowledge at lower tiers. Organizations requiring reliable IT solutions and proactive support would find OTAVA® a strong partner.
Read All ReviewsSelect Industry to see insights
Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
OTAVA® has received positive feedback regarding its cost-effectiveness and value for money. Clients highlight the company's responsiveness and the comprehensive support they provide, which justifies the investment. One client noted their expenditure of $50,000 to $200,000, emphasizing the peace of mind OTAVA® delivers. Another client mentioned a significant initial project cost of around $250,000, but felt the tailored solutions justified the expense. Overall, clients appreciate the high level of service and the ability to resolve issues promptly, reinforcing the value OTAVA® offers.Was this helpful?
See All Locations (4)Indianapolis, IN
505 West Merrill Street
Indianapolis, IN 4622516 - 20
Was this helpful?
-
-
$1,000+< $25 / hr250 - 999Indianapolis, IN
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% StaffingVirtual Value LLC is a midsize Indianapolis, Indiana-based call center. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
50% Business Consulting20% Accounting18% Call Center Services +1 service12% Customer Service OutsourcingBusiness Consulting company Engaging Solutions, LLC was launched in 2005. The team offers Business Consulting and Accounting and is in Indianapolis, Indiana.
Read more -
UndisclosedUndisclosed2 - 9Zionsville, IN
Services provided
40% Marketing Strategy30% Business Consulting30% Sales OutsourcingMEMO Marketing Group, a Marketing Strategy company, is in Zionsville, Indiana. The team provides Marketing Strategy and Business Consulting.
Read more -
UndisclosedUndisclosed50 - 249Clarksville, IN
Services provided
80% Transcription20% Back Office OutsourcingMDoffice Manager is a Transcription company. They are headquartered in Clarksville, Indiana. Their team provides Transcription and Back Office Outsourcing.
Read more -
$5,000+$100 - $149 / hr50 - 249Indianapolis, IN
Services provided
30% ERP Consulting and SI30% IT Managed Services20% Customer Service Outsourcing +1 service20% DevOps Managed ServicesEstablished in 2014, BU Technologies is an IT managed services company. Based in Indianapolis, Indiana, the team provides IT managed services and ERP consulting and SI.
Read more -
UndisclosedUndisclosed2 - 9Indianapolis, IN
Services provided
20% Branding20% Graphic Design20% Marketing Strategy +3 services20% Sales Outsourcing10% Content Marketing10% Content Writing ServicesRiveting Co is a branding company. They are based in Indianapolis, Indiana and have small team. Their services include Branding and Marketing Strategy.
Read more -
$1,000+$150 - $199 / hr2 - 9Noblesville, IN
Services provided
40% Business Consulting20% Accounting20% Back Office Outsourcing +1 service20% IT Strategy ConsultingSolvent Services, Inc. Is a Business Consulting company. They were established in 2014 and focus on Business Consulting and IT strategy consulting.
Read more -
UndisclosedUndisclosed10 - 49Jeffersonville, IN
Services provided
100% Call Center ServicesUnique Dental Scheduling is a small call center company established in 2013. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Lafayette, IN
Services provided
100% Call Center ServicesAqua-Water Virtual Solutions LLC is an answering service company. They are in Lafayette, Indiana and have small team of experts. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Newburgh, IN
Services provided
10% Advertising10% E-Commerce Development10% Email Marketing +7 services10% Marketing Strategy10% SMS Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Unified Communications Consulting & SI10% Web DesignEstablished in 2016, VIV is a midsize Advertising company located in Newburgh, Indiana. Their team provides Advertising and Marketing Strategy.
Read more -
UndisclosedUndisclosed2 - 9Indianapolis, IN
Services provided
15% Content Marketing15% Email Marketing15% Graphic Design +4 services15% Search Engine Optimization15% Social Media Marketing15% Web Development10% Call Center ServicesTaking Charge Inc is a social media marketing agency. The team is headquartered in Indianapolis, Indiana, and their services include Social Media Marketing and Email Marketing.
Read more -
UndisclosedUndisclosed2 - 9Lawrenceburg, IN
Services provided
50% Accounting20% BI & Big Data Consulting & SI10% Back Office Outsourcing +2 services10% Financial Consulting10% Market ResearchEstablished in 2017, ELCOR Tax & Accounting is an Accounting company. Based in Lawrenceburg, Indiana, the team offers Accounting and BI & big data consulting & SI.
Read more -
UndisclosedUndisclosed2 - 9Indianapolis, IN
Services provided
20% Business Consulting20% IT Strategy Consulting10% AI Consulting +5 services10% Back Office Outsourcing10% Custom Software Development10% Financial Consulting10% Manufacturing Consulting10% Robotics Process AutomationGPC Group, an IT strategy consulting company, was established in 2024. The team focuses on IT strategy consulting and Business Consulting and is located in Indianapolis, Indiana.
Read more -
UndisclosedUndisclosed1,000 - 9,999Connersville, IN
Services provided
30% Call Center Services25% IT Managed Services25% Market Research +2 services10% Customer Service Outsourcing10% Sales OutsourcingSee all 1 projectsRDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
Industry Experience
RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
Read All ReviewsSelect Industry to see insights
Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.Was this helpful?
See All Locations (10)Connersville, IN
531 N Central Ave
Connersville, IN 47331101 - 150
Was this helpful?
-
Undisclosed$50 - $99 / hrFreelancerPlainfield, IN
Services provided
45% Call Center Services30% AI Agents15% AI Consulting +1 service10% CRM Consulting and SICallPilot Automation, a call center service, focus on Call Center Services and AI Agents. They were launched in 2025.
Read more -
$1,000+< $25 / hr50 - 249Avon, IN
Services provided
25% Call Center Services25% Customer Service Outsourcing25% Insurance Services & Brokers +1 service25% TranscriptionHealth Billing Service is a midsize call center. Established in 2025, the team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosedFreelancerColumbus, IN
Services provided
40% Back Office Outsourcing25% Direct Marketing20% Event Management +1 service15% BrandingThank Ink is a Back Office Outsourcing company. Based in Columbus, Indiana, the firm was founded in 2025. Their services include Back Office Outsourcing and Direct Marketing.
Read more -
UndisclosedUndisclosed50 - 249Wabash, IN
Services provided
70% Document Digitization & Management30% Contract ManufacturingIntimus International, a Document Digitization & Management company, was launched in 1956. The firm specializes in Document Digitization & Management and Contract Manufacturing.
Read moreSee All Locations (2)Wabash, IN
251 Wedcor Avenue
Wabash, IN 469926 - 9
800.775.2122
Was this helpful?
-
UndisclosedUndisclosed2 - 9Muncie, IN
Services provided
20% Market Research20% Sales Outsourcing20% Social Media Marketing +4 services10% Advertising10% Event Management10% Event Marketing10% Public RelationsCircle Three Branding is a Market Research company. In Muncie, Indiana, the firm was established in 2017. Their team specializes in Market Research and Social Media Marketing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more
Hire with confidence
Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more
Why Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 2 Indiana BPO Services
-
$5,000+$25 - $49 / hr50 - 249Carmel, IN
Ability to deliver
28.1/40.015.2/20 Reviews7.9/10 Clients & Experience5/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
UndisclosedUndisclosed250 - 999Indianapolis, IN
Ability to deliver
26.4/40.017.6/20 Reviews8.8/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed1,000 - 9,999Carmel, IN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249South Bend, IN
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed50 - 249Fishers, IN
Ability to deliver
13.7/40.00/20 Reviews8/10 Clients & Experience5.7/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10 - 49McCordsville, IN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+Undisclosed50 - 249Indianapolis, IN
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
$1,000+< $25 / hr50 - 249Plainfield, IN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed2 - 9Bloomington, IN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Indianapolis, IN
Ability to deliver
21.6/40.013/20 Reviews3.5/10 Clients & Experience5/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
55% Back Office Outsourcing45% Other
Latest BPO Articles
See all articles
Can AI Replace Financial Service Providers?
LLMs are transforming finance, but can they replace the profession? Hear what expert accounting service provider, indinero, has to say.
How to Create a Corporate Training Budget [With Template]
Create a budget for corporate training services using our free template.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.