Top BPO Companies in Massachusetts

Ratings Updated: September 18, 2026

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Unity Communications

4.9 44 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Massachusetts

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a business process outsourcing (BPO) company, offering services such as customer support, billing management, and data processing. Across various reviews, 90% of clients praised their professionalism, responsiveness, and the quality of communication, while occasional feedback highlighted areas for improvement in candidate matching and quality evaluation. Overall, 100% of reviewers noted a positive impact on their operations, emphasizing Unity's ability to integrate seamlessly into workflow systems.

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Reviews mention Efficient
Clients consistently commend Unity Communications for their efficiency across various projects. For instance, one client highlighted that Unity streamlined the hiring and onboarding of data processing analysts, resulting in a well-trained team ready to contribute swiftly. Another client noted that Unity's bookkeeping services doubled effectiveness while maintaining high quality at a lower cost. Overall, reviews reflect strong satisfaction with Unity's timely delivery, responsiveness, and ability to adapt, reinforcing their reputation as an efficient partner.

Bookkeeping & Accounting for Import & Distribution Company

5.0 Sep 5, 2023

Unity Communications does double the effectiveness and efficiency of the work for a fraction of its cost. Their bookkeeper’s work quality is better than anything I’ve found in Canada. I’ve worked with a large bookkeeping services company before; Unity Communications’ services are much better than theirs in terms of effectiveness and efficiency.
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BPO for Online Media Company

5.0 Sep 5, 2023

Unity always delivers on time and on budget. We set specific measurable KPIs on a weekly basis. The ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector.
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Telecom Management for Telecom Provider

5.0 Jun 19, 2019

Efficient and easy. We were able to discuss what would work for us, and Unity Communications made the process streamlined. Unity Communications made things simple and easy, and it was clear they worked to be as efficient as possible.
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Outsourced Customer Service and E-Commerce for Crafts Company

5.0 Jun 19, 2019

It was just me and them. It was simple and efficient. They had a 2 week, and 30 day plan that they achieved in less time. Transitioning things over to them was thought out well in advance and was incredibly flexible with my hectic schedule.
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Sales Prospecting for Wireless Solutions Retailer

5.0 May 23, 2019

They’re consistent with their data, the volume of their orders, and their communication. They’re highly efficient with the system they’ve created with us. No, I don’t have any constructive feedback at this time.
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Industry Experience

Unity Communications has demonstrated expertise across various sectors, notably in Medical, Telecommunications, and Other Industries. Feedback highlights their strengths in customer support, billing management, and data processing. Clients in the Medical sector appreciated their role in maintaining consistent revenue through effective account management. In Telecommunications, their teams excel at handling technical support and sales operations, resulting in improved customer satisfaction. Overall, Unity Communications is well-suited for organizations seeking reliable outsourcing solutions in healthcare, telecom, and diverse other fields.
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Wellness & Fitness Healthcare Consumer Products Telecommunications Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting IT Services Education Other industries Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback highlights Unity Communications as a cost-effective solution that delivers strong value for money. Many clients noted their pricing aligns well with budgetary constraints and the quality of service exceeds expectations. For instance, one client emphasized that Unity's bookkeeping services were more effective and efficient than local alternatives, while another mentioned achieving significant improvements in customer satisfaction and operational efficiency at a competitive cost. Overall, the sentiment is overwhelmingly positive regarding the balance between cost and service quality.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Serves Massachusetts

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Exceptional performance
Clients consistently praised Hugo for their exceptional performance, highlighting substantial outcomes such as an 80% reduction in support ticket response times and effective community moderation for over 100K users. Feedback emphasized their proactive mindset, seamless communication, and alignment with company culture. One client noted, 'Their eagerness to excel—consistently going above and beyond expectations—set them apart from previous partners.' Overall, the sentiment reflects high satisfaction and recognition of Hugo as a reliable and outstanding partner.

Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

Our partnership with Hugo Outsourcing Company has sparked a remarkable transformation in our operations. We now update solution pages four times faster, ensuring clients access the latest information promptly. Additionally, our customer responses occur in under two hours, showcasing our commitment to swift and top-notch service. These achievements exemplify our dedication to innovation and exceptional customer experiences, setting new industry benchmarks.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm thrilled to share my experience working with Hugo that has truly transformed our customer support. Their expertise in accelerating response times and providing multilingual support has been nothing short of remarkable. They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Top Customer Service

5.0 68 reviews

Verified

$1,000+

Undisclosed

250 - 999

Serves Massachusetts

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a company specializing in customer support and content writing services. Across various businesses, from digital marketing to auto detailing and construction, they received overwhelmingly positive feedback, with over 90% of clients praising their professionalism, effective communication, and ability to enhance customer interaction. Notably, 80% of reviewers highlighted their responsiveness and brand representation, underlining their commitment to client satisfaction and operational improvement.

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Industry Experience

Top Customer Service has demonstrated strong expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients consistently report improved communication, reduced missed calls, and enhanced customer satisfaction due to their professional handling of inquiries and support tasks. Feedback highlights their adaptability to specific industry needs and effective project management, indicating strong performance in delivering timely and reliable service. Potential clients in these sectors can expect substantial improvements in customer interactions and operational efficiency when partnering with Top Customer Service.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (18) Canada (13) France (1)

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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Massachusetts

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Understands their clients' needs
Clients consistently praise TDCX for their deep understanding of business needs and effective communication. One client noted an 8% improvement in customer satisfaction due to TDCX's professionalism and product knowledge. They actively listen to client requirements and suggest innovative solutions, demonstrating a commitment to exceeding expectations. The engagement has led to significant operational improvements, with dedicated support from TDCX's management team further enhancing their responsiveness to client needs.

Call Center Services for Tech Company

5.0 Jun 16, 2021

Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Neighborhood Locksmith

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Medfield, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Neighborhood Locksmith specializes in Business Consulting and Back Office Outsourcing. They were established in 2003.
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Metro Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Metro Locksmith Services is a Business Consulting company established in 1992. The company provides Business Consulting and Back Office Outsourcing.
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Expert Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dedham, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Expert Locksmith Services is a Business Consulting company headquartered in Dedham, Massachusetts. Founded in 1977, the team focuses on Business Consulting and Back Office Outsourcing.
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Lock & Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock & Locksmith Services is a Boston, Massachusetts-based Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing.
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Universal Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Everett, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Universal Locksmith Store is a Business Consulting company. They were founded in 1997, and their services include Business Consulting and Back Office Outsourcing.
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Vestmark

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Wakefield, MA

Services provided

30% Accounting

30% Back Office Outsourcing

20% Business Consulting +1 service

20% Custom Software Development

Vestmark is an Accounting company. They are headquartered in Wakefield, Massachusetts. Their team specializes in Accounting and Back Office Outsourcing.
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It's Your Call

5.0 2 reviews

Undisclosed

Undisclosed

2 - 9

Harvard, MA

Services provided

100% Call Center Services

It's Your Call is a telemarketing company specializing in B2B services such as cold calling, appointment setting, and lead qualification. With reviews highlighting timely delivery, quality data, and successful lead conversion, the company has received 100% positive feedback. Approximately 50% of reviewers praised their seamless integration and understanding of business processes.

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Reviews mention Knowledgeable
The feedback from clients highlights the company's extensive knowledge and expertise in appointment-setting and cold calling. One client noted that It's Your Call consistently gets up to speed quickly on various client technologies and delivers impressive results, setting appointments that exceed expectations. Overall, the sentiment reflects a strong appreciation for their knowledgeable approach, with no identified areas for improvement, underscoring their competence in the field.

Cold Calling Services for Sales Consulting Firm

5.0 May 15, 2026

They are very knowledgeable about the appointment-setting process.
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Industry Experience

It's Your Call has demonstrated strong expertise in the Business Services and Fitness industries, excelling in lead generation and telemarketing. Clients reported significant improvements in appointment setting and conversion rates, particularly in B2B contexts. In the Business Services sector, they are noted for their efficiency and knowledge, while in Fitness, they seamlessly integrated into existing processes, showcasing a commitment to client success. Overall, feedback reflects a high degree of satisfaction and effectiveness across both sectors.
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Business services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients express high satisfaction with It's Your Call, noting the company's ability to deliver quality results within budget. One client highlighted that they consistently exceeded appointment-setting expectations while another emphasized the impressive conversion rates achieved from leads generated. Overall, the sentiment reflects that the company provides excellent value for money, with clients reporting successful outcomes and timely project management, reinforcing their investment of $5,000 to $10,000 as worthwhile.
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Business and Professional Exchange, Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Beverly, MA

Services provided

100% Call Center Services

Business and Professional Exchange, Inc. Is a call center. Headquartered in Beverly, Massachusetts, their small team specializes in Call Center Services. The company was launched in 1976.
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CROCKER

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Springfield, MA

Services provided

60% Call Center Services

40% IT Managed Services

CROCKER is an answering service company. They focus on Call Center Services and IT managed services and were founded in 1963. The agency is based in Springfield, Massachusetts.
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Meduvi

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Woburn, MA

Services provided

50% Back Office Outsourcing

50% Recruiting

Back Office Outsourcing and Recruiting company Meduvi focuses on Back Office Outsourcing and Recruiting. They are headquartered in Woburn, Massachusetts.
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EasyAsk Technologies, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Burlington, MA

Services provided

35% Call Center Services

25% AI Development

25% E-Commerce Development +1 service

15% Sales Outsourcing

EasyAsk Technologies, Inc. Is a call center. Their small team is based in Burlington, Massachusetts. Their services include Call Center Services and Artificial Intelligence.
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Brass Valley

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Grafton, MA

Services provided

100% Document Digitization & Management

Brass Valley is a small Document Digitization & Management company. They offer Document Digitization & Management and were launched in 2000.
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Reptide Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Harvard, MA

Services provided

100% Back Office Outsourcing

Reptide Media is a Harvard, Massachusetts-based Back Office Outsourcing company. The team offers Back Office Outsourcing.
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Peerless Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Framingham, MA

Services provided

25% Branding

25% Content Marketing

25% Marketing Strategy +1 service

25% Sales Outsourcing

Founded in 2010, Peerless Media is a branding firm. The small team specializes in Branding and Marketing Strategy.
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HW Staffing Solutions

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Taunton, MA

Services provided

40% Call Center Services

40% HR Consulting

20% Accounting

HW Staffing Solutions is a HR Consulting company. Their team is in Taunton, Massachusetts and Brockton, Massachusetts. The agency focuses on HR Consulting and Call Center Services.
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Blue Vase Marketing

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Beverly, MA

Services provided

20% Call Center Services

20% Customer Service Outsourcing

20% Fulfillment +2 services

20% Graphic Design

20% Warehousing & Distribution

Blue Vase Marketing, a graphic design company, was launched in 2009. The agency focuses on Graphic Design and Call Center Services, and is midsize.
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Boston Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Burlington, MA

Services provided

25% Back Office Outsourcing

25% IT Staff Augmentation

25% Recruiting +1 service

25% Staffing

Boston Services is a small IT staff augmentation company. Founded in 2014, the team provides IT staff augmentation and Back Office Outsourcing.
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Verbella CMG

4.5 2 reviews

$5,000+

$150 - $199 / hr

10 - 49

Shrewsbury, MA

Services provided

40% ERP Consulting and SI

30% ECM Consulting and SI

10% AI Consulting +2 services

10% Application Management & Support

10% Document Digitization & Management

Verbella CMG is a content management and IT solutions company specializing in OCR software, ERP systems, and electronic imaging capabilities. The company has received 100% positive feedback, with clients highlighting their technical expertise, quick problem-solving, and personalized support. Approximately 80% of reviewers noted the significant efficiency improvements and cost savings achieved through Verbella CMG's solutions.

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Reviews mention Proactive
Clients have consistently praised Verbella CMG for their proactive approach, particularly in addressing inquiries and resolving issues swiftly. One client noted their 'immediate attention' to questions and the prompt tracking of defects, highlighting the company's commitment to customer support. Additionally, their technical expertise and valuable advice during the design phase were commended, underscoring their proactive engagement in ensuring project success.

Construction Company AP Solution

4.0 Aug 27, 2013

The one thing that really stands out was their immediate attention whenever we had questions, needs or needed to test. When we tested and something wasn’t working or was buggy, they were there tracking our defects and resolving them as quickly as possible.
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Industry Experience

Verbella CMG has demonstrated strong expertise in the construction and consumer products industries, receiving positive feedback for their user-friendly ERP interfaces and excellent OCR capabilities. Clients noted their effective automation of accounts payable processes, substantial time savings, and high-quality support. Overall sentiment highlights Verbella's technical proficiency, integrity, and a personalized approach to service, making them a suitable partner for projects requiring efficient invoice processing and content management.
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Other Industry Consumer Products

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Verbella CMG for providing excellent value for money, highlighting their competitive pricing and effective solutions. One client noted that Verbella's owner managed a project alone, achieving results in two days at a fraction of the cost compared to competitors requiring multiple employees. Another client appreciated the significant time and resource savings, stating that Verbella's implementation led to reduced staffing needs and eliminated extensive paperwork, ultimately delivering substantial efficiency improvements.
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Shrewsbury, MA

6 Cranbrook Road
Shrewsbury, MA 01545
1

508.572.1886

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JAM PIPELINE

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Boston, MA

Services provided

30% Sales Outsourcing

20% Business Consulting

15% Corporate Training & Coaching +4 services

10% CRM Consulting and SI

10% Recruiting

10% Staffing

5% AI Consulting

Established in 2022, JAM PIPELINE, a small Sales Outsourcing company, is located in Boston, Massachusetts. Their team provides Sales Outsourcing and Business Consulting.
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Intellitech Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Framingham, MA

Services provided

40% Call Center Services

40% Sales Outsourcing

20% Email Marketing

Midsize answering service Intellitech Solutions, is headquartered in Framingham, Massachusetts. Their services include Call Center Services and Sales Outsourcing.
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Bluebill Advisors, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

50% Back Office Outsourcing

50% Content Marketing

Headquartered in Boston, Massachusetts, Bluebill Advisors, Inc. Is a Back Office Outsourcing and Content Marketing company. The team provides Back Office Outsourcing and Content Marketing.
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upcell

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

50% IT Managed Services

50% Sales Outsourcing

Founded in 2023, upcell is an IT managed services and Sales Outsourcing company. The team specializes in IT managed services and Sales Outsourcing.
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Pinnacle RCM LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Boston, MA

Services provided

50% Back Office Outsourcing

50% Transcription

Pinnacle RCM LLC is a Back Office Outsourcing and Transcription company. The Boston, Massachusetts-based team focuses on Back Office Outsourcing and Transcription.
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Reveneer

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lexington, MA

Services provided

35% Call Center Services

35% Corporate Training & Coaching

30% Recruiting

Call center company Reveneer is based in Lexington, Massachusetts. They offer Call Center Services and Corporate Training & Coaching and were founded in 2012.
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Global Link Language Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

60% Translation

20% Call Center Services

20% Content Marketing

Global Link Language Services is a Translation company. They are based in Boston, Massachusetts. Their team specializes in Translation and Call Center Services.
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Text, Inc.

Not yet reviewed

$250,000+

$300+ / hr

250 - 999

Boston, MA

Services provided

25% Customer Service Outsourcing

25% Ecommerce Marketing

25% IT Strategy Consulting +2 services

15% AI Development

10% AI Consulting

Headquartered in Wrocław, Poland and Boston, Massachusetts, Text, Inc. Is an IT strategy consulting company. They offer IT strategy consulting and Customer Service Outsourcing.
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Boston, MA

101 Arch Street
Boston, MA 02110
2 - 5

+1 857-347-4433

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HfS Research

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Cambridge, MA

Services provided

40% Back Office Outsourcing

15% AI Development

15% Cybersecurity +2 services

15% HR Consulting

15% IT Managed Services

HfS Research is a Back Office Outsourcing company. They are based in Cambridge, England and Cambridge, Massachusetts, and their services include Back Office Outsourcing and Artificial Intelligence.
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Cambridge, MA

One Mifflin Place, Suite 400 Harvard Square
Cambridge, MA 02138
2 - 5

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Cyber World Staff

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Graphic Design +2 services

20% Search Engine Optimization

20% Social Media Marketing

Cyber World Staff is a social media marketing firm located in Boston, Massachusetts. The team offers Social Media Marketing and Search Engine Optimization.
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Golden Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Stoughton, MA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Business Consulting company Golden Locksmith Services offers Business Consulting and Back Office Outsourcing. They were established in 1981.
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Propertybase

0.5 1 review

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

25% Back Office Outsourcing

25% CRM Consulting and SI

25% Marketing Strategy +1 service

25% Web Design

Propertybase is a company providing website and CRM solutions, particularly in the real estate sector. However, according to the review, there were significant issues with customer service and project management, with no measurable positive outcomes reported. The feedback was predominantly negative, highlighting a deficiency in timely communication and service delivery.

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Industry Experience

Propertybase has received mixed feedback primarily within the real estate industry. Clients have expressed concerns over inadequate project management, delayed deliverables, and poor customer service, indicating a significant area for improvement. While the company offers valuable CRM and website solutions, their execution has led to client dissatisfaction. Potential clients in real estate should carefully consider these factors before engaging with Propertybase, as the overall sentiment reflects challenges in meeting client expectations.
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Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed concerns regarding Propertybase's overall value for money, highlighting instances where the cost did not align with the service delivered. One client noted the company was chosen for its 'good value for the cost,' yet faced significant issues with project management and service delivery, resulting in business losses. Another pointed out the expectation of payment despite unmet contractual obligations, indicating a perceived lack of value relative to costs incurred.
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Global Conversion Agency

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Medford, MA

Services provided

15% Content Marketing

15% Email Marketing

15% Search Engine Optimization +5 services

15% Social Media Marketing

10% Back Office Outsourcing

10% Mobile App Development

10% Pay Per Click

10% Web Development

Global Conversion Agency is a social media marketing firm established in 2020. The company focuses on Social Media Marketing and Content Marketing, and is midsize.
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Skyword

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Boston, MA

Services provided

30% Content Marketing

30% Search Engine Optimization

20% Back Office Outsourcing +1 service

20% ECM Consulting and SI

Skyword is a Content Marketing company. In Boston, Massachusetts, the company was launched in 2010. Their team specializes in Content Marketing and Search Engine Optimization.
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Vcall Global

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Needham, MA

Services provided

50% Back Office Outsourcing

50% Call Center Services

Established in 2003, Vcall Global is a call center service and Back Office Outsourcing company. The company provides Call Center Services and Back Office Outsourcing.
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Constant Contact

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Waltham, MA

Services provided

20% Email Marketing

20% Social Media Marketing

15% Ecommerce Marketing +3 services

15% Event Marketing

15% SMS Marketing

15% Sales Outsourcing

Constant Contact is a social media marketing agency. The firm is based in Waltham, Massachusetts. Their services include Social Media Marketing and Email Marketing.
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Data Hub Boston

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Newton, MA

Services provided

40% Back Office Outsourcing

15% Accounting

15% Custom Software Development +2 services

15% Web Design

15% Web Development

Data Hub Boston is a Back Office Outsourcing company. They offer Back Office Outsourcing and Accounting and were founded in 2004. The company is in Newton, Massachusetts.
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Blue Glass Solutions

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Townsend, MA

Services provided

20% AI Development

20% Call Center Services

20% Content Moderation Services +2 services

20% Corporate Training & Coaching

20% Customer Service Outsourcing

Blue Glass Solutions is an AI company. They are in Townsend, Massachusetts and have small team of experts. Their services include Artificial Intelligence and Call Center Services.
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Access Telemarket

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

North Andover, MA

Services provided

50% Call Center Services

50% Sales Outsourcing

Access Telemarket is a small answering service and Sales Outsourcing company. They provide Call Center Services and Sales Outsourcing and were established in 1981.
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MetroMedical Answering Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chelmsford, MA

Services provided

50% Call Center Services

50% Customer Service Outsourcing

MetroMedical Answering Services is a phone answering service and Customer Service Outsourcing company. Their team provides Call Center Services.
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DealerFocus

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

North Andover, MA

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

DealerFocus is a Sales Outsourcing company. Based in North Andover, Massachusetts, the team specializes in Sales Outsourcing and Call Center Services.
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Covenir

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Worcester, MA

Services provided

50% Back Office Outsourcing

50% Customer Service Outsourcing

Founded in 2016, Covenir is a Back Office Outsourcing and Customer Service Outsourcing company. The small team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Olmstead Associates

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

30% Back Office Outsourcing

30% Business Consulting

20% AI Consulting +1 service

20% BI & Big Data Consulting & SI

Olmstead Associates is a Business Consulting company. Based in Boston, Massachusetts, the team provides Business Consulting and Back Office Outsourcing.
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business.com

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Waltham, MA

Services provided

25% Content Marketing

25% Marketing Strategy

25% Pay Per Click +2 services

13% Sales Outsourcing

12% Call Center Services

Business.com is a Content Marketing company established in 1992. Their team focuses on Content Marketing and Marketing Strategy.
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Inbox Insight

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Framingham, MA

Services provided

25% Email Marketing

25% Market Research

25% Sales Outsourcing +1 service

25% Search Engine Optimization

Inbox Insight is a Market Research company. They were launched in 2010, and their services include Market Research and Email Marketing.
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Framingham, MA

1661 Worcester Road Suite 207
Framingham, MA 01701
101 - 150

015084245330

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Consforc

Not yet reviewed

$25,000+

$25 - $49 / hr

10 - 49

Burlington, MA

Services provided

10% BI & Big Data Consulting & SI

10% Back Office Outsourcing

10% Cloud Consulting & SI +7 services

10% Custom Software Development

10% Cybersecurity

10% IT Managed Services

10% Mobile App Development

10% Recruiting

10% Staffing

10% UX/UI Design

Consforc is an UX design company based in Burlington, Massachusetts and Lahore, Pakistan. Established in 2009, the team provides UX/UI Design and BI & big data consulting & SI.
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VIP Connections - ProCall Answering

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Methuen, MA

Services provided

60% Call Center Services

40% Customer Service Outsourcing

VIP Connections - ProCall Answering is a call center. They are based in Methuen, Massachusetts and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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BNMC - Bredy Network Management Corporation

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Andover, MA

Services provided

25% Back Office Outsourcing

25% Cloud Consulting & SI

25% IT Staff Augmentation +1 service

25% IT Strategy Consulting

Headquartered in Andover, Massachusetts, BNMC - Bredy Network Management Corporation is a Back Office Outsourcing company. Their services include Back Office Outsourcing and cloud consulting & SI.
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APC Integrated

Not yet reviewed

$250,000+

$150 - $199 / hr

10 - 49

Quincy, MA

Services provided

25% Cloud Consulting & SI

25% Search Engine Optimization

25% Web Design +2 services

13% Customer Service Outsourcing

12% Call Center Services

Established in 2003, APC Integrated is a cloud consulting & SI company. The firm provides cloud consulting & SI and Search Engine Optimization, and is small.
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Boston Direct Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Framingham, MA

Services provided

25% Back Office Outsourcing

25% Branding

25% Corporate Training & Coaching +1 service

25% Staffing

Boston Direct Inc, a Back Office Outsourcing company, is in Framingham, Massachusetts. Launched in 2006, the team offers Back Office Outsourcing and Branding.
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Elevate Technology Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Quincy, MA

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% CRM Consulting and SI +1 service

25% Cloud Consulting & SI

Elevate Technology Solutions, a Back Office Outsourcing company, was launched in 2011. The team offers Back Office Outsourcing and cloud consulting & SI and is headquartered in Quincy,
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InfiniteMD

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

25% BI & Big Data Consulting & SI

25% Cloud Consulting & SI

25% Customer Service Outsourcing +1 service

25% Translation

Launched in 2015, InfiniteMD is a small business intelligence company. Their services include BI & big data consulting & SI and cloud consulting & SI.
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