Top BPO Companies in New York
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345 Companies
List of the Top New York BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves New YorkServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a business process outsourcing (BPO) company, offering services such as customer support, billing management, and data processing. Across various reviews, 90% of clients praised their professionalism, responsiveness, and the quality of communication, while occasional feedback highlighted areas for improvement in candidate matching and quality evaluation. Overall, 100% of reviewers noted a positive impact on their operations, emphasizing Unity's ability to integrate seamlessly into workflow systems.
Reviews mention Proactive
The feedback regarding Unity Communications' proactive approach is overwhelmingly positive. Clients highlighted their proactive communication and engagement, noting that Unity's team consistently follows up diligently and responds quickly to inquiries. For instance, one client emphasized their proactive assistance in lead collection efforts, while another praised their ability to adapt and expand services as needed. Overall, clients appreciate the team's dedication to understanding business needs and their commitment to delivering high-quality support.-
BPO for Online Media Company
5.0 Sep 5, 2023Their team not only integrates well with our existing operations but seems to actively elevate the standards, bringing a fresh perspective and innovation to the tasks at hand. Moreover, their proactive approach to understanding our business model and user base is a testament to their commitment to aligning with our company's vision and goals.
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Call Center Services for E-Commerce Company
5.0 Sep 28, 2021The team responds quickly. They also are proactive in helping with our leads collection efforts.
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BPO for E-commerce Mergers & Acquisitions Firm
5.0 May 13, 2020Their communication is great. We have a Slack channel and we’re in constant communication as the business requires it throughout the day. Our dedicated representative also sends a daily summary, with tasks completed and notes, which we find helpful. They’re very proactive and flexible, as we’ve evolved our scope of work to include both task completion and a dedicated account representative.
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Industry Experience
Unity Communications has demonstrated expertise across various sectors, notably in Medical, Telecommunications, and Other Industries. Feedback highlights their strengths in customer support, billing management, and data processing. Clients in the Medical sector appreciated their role in maintaining consistent revenue through effective account management. In Telecommunications, their teams excel at handling technical support and sales operations, resulting in improved customer satisfaction. Overall, Unity Communications is well-suited for organizations seeking reliable outsourcing solutions in healthcare, telecom, and diverse other fields.
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Wellness & Fitness Healthcare Consumer Products Telecommunications Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting IT Services Education Other industries Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Unity Communications as a cost-effective solution that delivers strong value for money. Many clients noted their pricing aligns well with budgetary constraints and the quality of service exceeds expectations. For instance, one client emphasized that Unity's bookkeeping services were more effective and efficient than local alternatives, while another mentioned achieving significant improvements in customer satisfaction and operational efficiency at a competitive cost. Overall, the sentiment is overwhelmingly positive regarding the balance between cost and service quality.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves New YorkServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Accommodating
The feedback regarding Hugo's accommodating nature is overwhelmingly positive. Clients consistently highlight Hugo's adaptability and responsiveness to their specific needs. For instance, one client noted their 'remarkable adaptability' and 'customized approach' throughout the partnership. Another client emphasized Hugo's ability to align with their company culture, enhancing collaboration. Overall, the sentiment reflects a strong appreciation for Hugo's commitment to providing tailored solutions and maintaining open lines of communication, contributing significantly to client satisfaction.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded.
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Call Center Services for Automotive Company
5.0 Jun 27, 2024What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency. Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner. Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+Undisclosed250 - 999Serves New YorkServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a company specializing in customer support and content writing services. Across various businesses, from digital marketing to auto detailing and construction, they received overwhelmingly positive feedback, with over 90% of clients praising their professionalism, effective communication, and ability to enhance customer interaction. Notably, 80% of reviewers highlighted their responsiveness and brand representation, underlining their commitment to client satisfaction and operational improvement.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$100,000+Undisclosed10,000+Serves New YorkServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Proactive
TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.-
Call Center Services for Global Tech Company
5.0 Jun 25, 2021TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!
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Call Center Services for Tech Company
5.0 Jun 16, 2021Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$1,000+< $25 / hr10 - 49Bohemia, NY
Services provided
50% Back Office Outsourcing35% Call Center Services10% Recruiting +2 services3% PEO/Employee Leasing2% HR OutsourcingIRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49New Hyde Park, NY
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingAcena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
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UndisclosedUndisclosed10 - 49East Rochester, NY
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingDirect2Market Sales Solutions is an answering service company. They are headquartered in East Rochester, New York. Their team provides Call Center Services and Customer Service Outsourcing.
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$10,000+Undisclosed10 - 49New York, NY
Services provided
70% Sales Outsourcing20% Call Center Services10% Conversion OptimizationLaunched in 2016, 10G is a small Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Melville, NY
Services provided
40% Back Office Outsourcing40% Call Center Services20% Financial Advising & PlanningAG Adjustments is a phone answering service. They offer Call Center Services and Back Office Outsourcing and were founded in 1972. The company is in Melville, New York.
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$1,000+$25 - $49 / hr50 - 249Brooklyn, NY
Services provided
40% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +1 service20% Finance & Accounting Outsourcing (FAO)MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% Email Marketing20% Sales OutsourcingDGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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UndisclosedUndisclosed250 - 999Albany, NY
Services provided
100% Document Digitization & ManagementFounded in 1986, PROSHRED® Security is a midsize Document Digitization & Management company located in Englewood, Colorado and Albany, New York. Their team offers Document Digitization &
Read moreSee All Locations (3)Albany, NY
164 Montgomery Street
Albany, NY 1220716 - 20
+1-518-512-0321
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UndisclosedUndisclosed250 - 999New York, NY
Services provided
100% Back Office OutsourcingNYC Medical Billing Services, a Back Office Outsourcing company, is located in New York, New York. They offer Back Office Outsourcing and were established in 2019.
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$5,000+< $25 / hr250 - 999Brooklyn, NY
Services provided
100% Document Digitization & ManagementLocated in Brooklyn, New York, Clinical Registry Solutions is a midsize Document Digitization & Management company. The team focuses on Document Digitization & Management.
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UndisclosedUndisclosed250 - 999Queens, NY
Services provided
100% Document Digitization & ManagementFounded in 2015, Dermatology Billing 365, a midsize Document Digitization & Management company, is located in Queens, New York. Their team provides Document Digitization & Management.
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$1,000+< $25 / hr10,000+New York, NY
Services provided
30% Back Office Outsourcing20% AI Development20% IT Managed Services +3 services10% Accounting10% HR Consulting10% Media Planning & BuyingGenpact is a Back Office Outsourcing company. Their team is in New York, New York and specializes in Back Office Outsourcing and Artificial Intelligence.
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
70% Call Center Services10% Business Consulting10% Customer Service Outsourcing +1 service10% Sales OutsourcingGurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
100% Back Office OutsourcingMidsize Back Office Outsourcing company Draft n Craft Legal Outsourcing, is based in New Delhi, India and New York, New York. The team specializes in Back Office Outsourcing.
Read moreSee All Locations (2)New York, NY
222 Broadway, Unit 1862
New York, NY 1003850 - 75
6463676975
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$1,000+< $25 / hr250 - 999New York, NY
Services provided
60% Back Office Outsourcing20% Social Media Marketing10% Customer Service Outsourcing +1 service10% Graphic DesignSee all 4 projectsPREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.
Industry Experience
PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support.
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EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing.Was this helpful?
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$10,000+< $25 / hr50 - 249Valley Stream, NY
Services provided
100% Back Office OutsourcingEnsure MBS is a Back Office Outsourcing company headquartered in Valley Stream, New York. They offer Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
75% Call Center Services25% Customer Service OutsourcingMiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
100% Call Center ServicesPride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
56% Call Center Services32% Customer Service Outsourcing12% Sales OutsourcingMessages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
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$5,000+$300+ / hr50 - 249New York, NY
Services provided
100% Sales OutsourcingSee all 1 projectsSalesforce provides valuable services in lead generation and project management, impressing clients with a comprehensive strategy that results in high-quality opportunities. The reviews highlight Salesforce's ability to exceed lead generation goals, deliver projects ahead of schedule, and align with clients' values, illustrating their strong reputation for effectiveness and professionalism.
See All Locations (2)New York, NY
454 West 22nd Street
New York, NY 1001176 - 100
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Undisclosed< $25 / hr50 - 249Hewlett, NY
Services provided
25% Back Office Outsourcing25% Recruiting15% Customer Service Outsourcing +6 services10% Call Center Services5% Finance & Accounting Outsourcing (FAO)5% HR Outsourcing5% Other IT Consulting and SI5% Staffing5% Web DevelopmentCheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.
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UndisclosedUndisclosed10 - 49Rochester, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingAction Telephone, a call center service, focuses on Call Center Services and Customer Service Outsourcing. The firm is based in Rochester, New York.
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$1,000+< $25 / hr250 - 999New York, NY
Services provided
30% Back Office Outsourcing20% Accounting20% HR Consulting +3 services10% IT Managed Services10% Mobile App Development10% Social Media MarketingEclaro, a Back Office Outsourcing company, offer Back Office Outsourcing and Accounting. They were established in 1999.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
35% Custom Software Development10% Application Management & Support10% Back Office Outsourcing +6 services10% Business Consulting10% Mobile App Development10% Web Development5% Application Testing5% Other Application Development5% Other IT Consulting and SILaunched in 2012, Remedy Product Studio, a midsize software development firm, is headquartered in New York, New York. Their services include Custom Software Development and Web Development.
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UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
20% Back Office Outsourcing20% Business Consulting20% Customer Service Outsourcing +2 services20% Market Research20% Transcription7 Virtual Assistant Services is a Market Research company founded in 2016. The team specializes in Market Research and Business Consulting and is located in Brooklyn, New York.
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$1,000+Undisclosed2 - 9New York, NY
Services provided
90% Call Center Services5% Business Consulting5% Digital StrategyJoon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
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$25,000+Undisclosed10 - 49New York, NY
Services provided
25% Call Center Services25% Market Research25% Marketing Strategy +1 service25% Sales OutsourcingEstablished in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Buffalo, NY
Services provided
60% Sales Outsourcing10% Content Marketing10% Pay Per Click +2 services10% Search Engine Optimization10% Social Media MarketingOnPoint Management Group is a small Sales Outsourcing company. Launched in 2018, the team offers Sales Outsourcing and Social Media Marketing.
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$1,000+Undisclosed50 - 249Washingtonville, NY
Services provided
70% Call Center Services20% Application Testing10% Customer Service OutsourcingFounded in 1993, Hudson Software is a call center service. Their services include Call Center Services and Application Testing.
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Undisclosed$25 - $49 / hr50 - 249New Rochelle, NY
Services provided
40% Sales Outsourcing10% Content Marketing10% Email Marketing +5 services10% Market Research10% Search Engine Optimization10% Social Media Marketing5% Event Marketing5% Marketing StrategyBased in New Rochelle, New York, ANOSALES LLC is a midsize Sales Outsourcing company. Their services include Sales Outsourcing and Market Research.
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UndisclosedUndisclosed10 - 49Nesconset, NY
Services provided
30% Back Office Outsourcing30% Marketing Strategy15% Call Center Services +2 services15% Sales Outsourcing10% Customer Service OutsourcingRAM Marketing, a Back Office Outsourcing company, was established in 1998. The small team provides Back Office Outsourcing and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Kenmore, NY
Services provided
80% Call Center Services20% Customer Service OutsourcingAll Calls Matter, a small call center company, is in Kenmore, New York. Their services include Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr10 - 49New York, NY
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% Staffing10% Litigation Support ServicesSmall call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
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Undisclosed$25 - $49 / hr2 - 9new york, NY
Services provided
40% Back Office Outsourcing40% Call Center Services20% Business Continuity ManagementCoolsAssist is a small phone answering service located in new york, New York. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
25% Sales Outsourcing20% Business Consulting20% Marketing Strategy +3 services15% Email Marketing10% Content Marketing10% Market ResearchSee all 1 projectsHANGAR49 is a customer acquisition and sales development company, highly praised for its expertise in setting up scalable customer acquisition processes. Feedback indicates 100% positive responses, with clients highlighting their collaborative approach and valuable market insights. Notably, every client emphasized HANGAR49's integration with their teams and strategic contribution to sales efforts, suggesting a strong partnership model.
Industry Experience
HANGAR49 has demonstrated expertise primarily in the IT Services industry, assisting startups in developing scalable customer acquisition strategies. Their strengths include crafting ideal customer profiles, conducting market research, and facilitating direct engagement with potential clients. Reviews highlight their collaborative approach and ongoing support, resulting in increased lead generation and market insights. Overall sentiment is highly positive, indicating that HANGAR49 is a strong partner for IT businesses seeking marketing and sales development assistance.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding HANGAR49's cost-effectiveness, noting their services provide substantial value for a reasonable investment, typically between $8,000 and $10,000. One client highlighted the impressive results in lead generation and market insights gained from the collaboration. Additionally, the ongoing support and integration into the client's team enhance their perceived value, making HANGAR49 a recommended partner for startups seeking marketing expertise without the overhead of an internal team.Was this helpful?
See All Locations (3)New York, NY
19 Morris Ave
New York, NY 112056 - 9
+1-347-518-4084
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UndisclosedUndisclosed2 - 9Brooklyn, NY
Services provided
45% Back Office Outsourcing25% Insurance Services & Brokers20% Business Consulting +1 service10% Financial ConsultingLaunched in 2011, iRCM, Inc is a Back Office Outsourcing company. Their team provides Back Office Outsourcing and Insurance Services & Brokers.
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$1,000+Undisclosed2 - 9Schenectady, NY
Services provided
100% Sales OutsourcingFuel Lead is a Schenectady, New York-based Sales Outsourcing company. The team focuses on Sales Outsourcing.
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Undisclosed< $25 / hr250 - 999New York, NY
Services provided
30% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO)20% IT Managed Services +2 services10% Accounting10% Digital StrategySee all 2 projectsCogneesol is a business process outsourcing company specializing in data processing and back-office support services. Reviews indicate a highly professional and adaptive team, with 90% of feedback highlighting their flexibility and commitment to client needs. However, 10% of reviews suggest room for improvement in proactive communication and meeting deadlines. Overall, clients appreciate their dedication and responsiveness.
Reviews mention Adaptable
Clients have consistently praised Cogneesol for their adaptability and flexibility in handling evolving project requirements. One client noted their staff's impressive ability to learn client documents and adjust to workflow changes, emphasizing their willingness to work during regular business hours despite time zone differences. Overall, the sentiment reflects satisfaction with Cogneesol's responsiveness and resource allocation, although some clients suggested improvements in proactive communication from team managers and adherence to deadlines.-
BPO Data Processing Services for Child Care Consultancy
3.0 Feb 26, 2020Cogneesol staff have now taken over the entire processing for one set of our client documents (expenses), and they're processing almost the entire incoming volume for our other set (enrollments). They've always been willing to learn new things, and they've always been gracious/flexible if changes to the workflow have ever been necessary. Cogneesol staff members have done an amazing job learning our client documents. They've adapted well to the numerous changes that we've had to our workflows over the past several years, and they continue to be flexible to specific project needs.
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Industry Experience
Cogneesol has demonstrated expertise in the financial services and business services industries. Clients in financial services commend the company's professionalism and proactive approach, enhancing workflow efficiency. In business services, particularly with CACFP consulting, feedback highlights adaptability and effective communication, leading to timely document processing. Overall, sentiment is positive, with strengths in responsiveness and flexibility, making Cogneesol a strong candidate for projects in these sectors.
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Financial services Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express overall satisfaction with Cogneesol's cost-effectiveness and value for money. One reviewer highlighted their professional yet personable approach, emphasizing that the services provided significantly improved operational efficiency without compromising quality. Another client noted that Cogneesol offered a professional and cost-effective solution that allowed their team to focus on core business tasks. While there were minor concerns regarding proactive communication and occasional deadline adherence, the general sentiment reflects a positive assessment of Cogneesol's pricing relative to the value delivered.Was this helpful?
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$50,000+$200 - $300 / hr10 - 49Brooklyn, NY
Services provided
34% Call Center Services33% Advertising33% Custom Software DevelopmentMagic & Co. Is a telephone answering service. Their small team is located in Brooklyn, New York and provides Call Center Services and Advertising. The firm was launched in 2016.
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UndisclosedUndisclosed2 - 9Buffalo, NY
Services provided
40% Back Office Outsourcing30% Email Marketing30% Sales OutsourcingThe Virtual Deal is a Back Office Outsourcing company launched in 2019. The firm provides Back Office Outsourcing and Email Marketing.
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$1,000+< $25 / hr10 - 49White Plains, NY
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Accounting +1 service20% Business ConsultingTelephone answering service Bota Group provides Call Center Services and Customer Service Outsourcing. They are in White Plains, New York.
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$1,000+Undisclosed10 - 49New York, NY
Services provided
45% Sales Outsourcing25% Email Marketing15% Call Center Services +1 service15% Demand Generation MarketingStone Haven Capital is a Sales Outsourcing company headquartered in New York, New York. Their services include Sales Outsourcing and Email Marketing.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
50% Translation15% Call Center Services10% Customer Service Outsourcing +3 services10% Recruiting10% Staffing5% HR OutsourcingTransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
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$1,000+< $25 / hr50 - 249Rochester, NY
Services provided
75% Back Office Outsourcing25% CybersecurityFounded in 1992, GLC Business Services is a Back Office Outsourcing company. The firm provides Back Office Outsourcing and Cybersecurity.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
60% Call Center Services20% Graphic Design20% IT Managed ServicesFSO Onsite Outsourcing is an answering service. Founded in 1976, the company focuses on Call Center Services and Graphic Design.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
100% Call Center ServicesAdvantage Reserve is a call center. The agency is based in New York, New York and. Their team specializes in Call Center Services.
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$1,000+< $25 / hr50 - 249North Bellmore, NY
Services provided
100% Call Center ServicesCall center HCAS - Health Care Answering Services was launched in 1994. The agency focuses on Call Center Services.
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UndisclosedUndisclosed50 - 249Nesconset, NY
Services provided
100% Call Center ServicesRing Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Farmingdale, NY
Services provided
100% Call Center ServicesNetTel USA is a call center service. Their midsize team is based in Farmingdale, New York. Their team specializes in Call Center Services.
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UndisclosedUndisclosed50 - 249East Syracuse, NY
Services provided
100% Customer Service OutsourcingIn East Syracuse, New York, Turnkey Technologies Inc - Syracuse is a midsize Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing.
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Focus (x-axis)
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 15 New York BPO Services
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
29.2/40.014/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Nesconset, NY
Ability to deliver
27.1/40.016.2/20 Reviews5.6/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+$25 - $49 / hr250 - 999Long Island City, NY
Ability to deliver
24.6/40.015.8/20 Reviews4.6/10 Clients & Experience4.2/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
31/40.017.2/20 Reviews8.7/10 Clients & Experience5.2/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
24.7/40.019.8/20 Reviews1.4/10 Clients & Experience3.4/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
32/40.017.8/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Jamestown, NY
Ability to deliver
19.9/40.014.6/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
19.9/40.09.2/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999New York, NY
Ability to deliver
16.2/40.016.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249New York, NY
Ability to deliver
23.6/40.014.6/20 Reviews3.1/10 Clients & Experience5.9/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Syracuse, NY
Ability to deliver
31.1/40.017.2/20 Reviews8.7/10 Clients & Experience5.2/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
28.4/40.016.4/20 Reviews9/10 Clients & Experience3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
19.6/40.016.2/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
19.4/40.016.2/20 Reviews3.2/10 Clients & Experience0/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+$25 - $49 / hr10 - 49New York, NY
Ability to deliver
24.3/40.015.2/20 Reviews4.1/10 Clients & Experience5/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+$50 - $99 / hr1,000 - 9,999New York, NY
Ability to deliver
6.8/40.00/20 Reviews2.4/10 Clients & Experience4.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Queens Village, NY
Ability to deliver
5.2/40.00/20 Reviews1.8/10 Clients & Experience3.4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+Undisclosed250 - 999Bethpage, NY
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$150 - $199 / hr10 - 49Buffalo, NY
Ability to deliver
22/40.016.4/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed$50 - $99 / hr2 - 9New York, NY
Ability to deliver
18.5/40.017/20 Reviews1.6/10 Clients & Experience0/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$25,000+< $25 / hr250 - 999New York, NY
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
17.2/40.017.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$10,000+$150 - $199 / hr50 - 249Jamaica,, NY
Ability to deliver
16.4/40.016.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$10,000+$50 - $99 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
16.4/40.016.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$50,000+Undisclosed10 - 49New York, NY
Ability to deliver
17/40.017/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing
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